Problem with battery charging - Touch Cruise 2 General

Hi,
I have a problem during charging my battery in HTC Iolite.
LED which mean charging can stay yellow for many, many hours. For example today my device was charging from 9 a.m. to 6 p.m. (9 hours), and the LED didn't change to green.
It change just when I twice use soft-reset and few times plug and unplug the battery charger cord.
Any one know what's the problem?
Best regards,
Radek

I have the same problem, but if i'm recharging the iolite from my computer via the USB cable it works properly and it turns green. Is this a common problem? Anyone else has this strange behaviour?

Maybe the wrong AC/DC - unit? Look at the backside. 230V or 110V input? (for instance from USA or some asian countries)
Greetings Mirko

mirko.prinz said:
Maybe the wrong AC/DC - unit? Look at the backside. 230V or 110V input? (for instance from USA or some asian countries)
Greetings Mirko
Click to expand...
Click to collapse
Mine says 100-240V and it came with an attachable European plug.

shandoor said:
Mine says 100-240V and it came with an attachable European plug.
Click to expand...
Click to collapse
OK!
2nd idea: you have a AC/DC ad. from a navigation-unit? Try it, so you see, is the adaptor or the phone defect.
Greetings

I don't think, it is phone or charger problem. Mine does the same (orange light for about 5 hrs). At first, I thought, it has something to do with SEX Battery enhancer, but I think, problem is somewhere else. Device is fully charging maybe for 2 hrs (just guessing) and when it is near full charge, it slows charging current. My laptop is doing it in the same way - Quick charge to 95 %, then slow to 100 %.
Also whe you use WiFi, BT or data connection, battery is draining and charging all the time. With combination above, it might be charging all day.
This is just my guess, but very probable one.

shandoor said:
I have the same problem, but if i'm recharging the iolite from my computer via the USB cable it works properly and it turns green. Is this a common problem? Anyone else has this strange behaviour?
Click to expand...
Click to collapse
I'll try to charge via USB next time or in the car.
But so far I've used original AC/DC and second one from HTC Trinity. Both are 110-240V, 5V, 1A. And nothing has changed.
I have also a HTC Touch HD... but in my opinion it's not AC/DC problem.
Maybe should I change ROM or something?

torrentonly said:
I don't think, it is phone or charger problem. Mine does the same (orange light for about 5 hrs). At first, I thought, it has something to do with SEX Battery enhancer, but I think, problem is somewhere else. Device is fully charging maybe for 2 hrs (just guessing) and when it is near full charge, it slows charging current. My laptop is doing it in the same way - Quick charge to 95 %, then slow to 100 %.
Also whe you use WiFi, BT or data connection, battery is draining and charging all the time. With combination above, it might be charging all day.
This is just my guess, but very probable one.
Click to expand...
Click to collapse
... but in power settings (information tab) is a date of "last full charge" which changed when LED turns green...
My laptop charge to 100% in about 3-4 hours when I'm using it (2 hours when turn off), and after that battery is "unpluged" and working only on AC/DC. I think it's to prevent from battery damage because of still being charged.

Change ROM is not so easy, because are no many working ROMs avaiable (CID-lock!), only the oiginal ROMs. I think, torrentonly is on the right way.
I have the SEX-Battery-Enhancer on my phone too, my LED will be green after a while. You have any data scessions on, for instance bluetooth or AGPS?
I was disable all data connections, make the weatherupdate and internet with ActiveSync or wifi. With AdvancedConfig I was disabled the "auto data connection" and enabled the power management. My battery runs one week with normal using (ca. 3-4 calls per day and ca. 1/2 hour per day playing with any apps) 4-5 hours needed the loading from ca. 15% to 100%
Greetings Mirko

mirko.prinz said:
OK!
2nd idea: you have a AC/DC ad. from a navigation-unit? Try it, so you see, is the adaptor or the phone defect.
Greetings
Click to expand...
Click to collapse
If you mean the car charger kit, than I can say that when the last time I used the phone as a GPS it was fully charged after 1 hour (it was just half way charged when I connected it) and the green light came on just fine. This is a mistery

I use a AC/DC from my old Navi, have a mini-USB-plug. They have more power (the Volt is the same) and it works only with 230V~. Yesterday i was tested the original Power unit from Iolite - works too.
Now, when Palingo not makes data connection, maybe it works now?
Greetings

the device actually stops charging, but the led doesn't turn green
You can sense this - htc not being worm after a while (when it finishes charging)
If you soft reset the device, the led will turn green immediatly and the battery level will be 100%
So I guess it's something software based

mirko.prinz said:
Change ROM is not so easy, because are no many working ROMs avaiable (CID-lock!), only the oiginal ROMs. I think, torrentonly is on the right way.
I have the SEX-Battery-Enhancer on my phone too, my LED will be green after a while. You have any data scessions on, for instance bluetooth or AGPS?
I was disable all data connections, make the weatherupdate and internet with ActiveSync or wifi. With AdvancedConfig I was disabled the "auto data connection" and enabled the power management. My battery runs one week with normal using (ca. 3-4 calls per day and ca. 1/2 hour per day playing with any apps) 4-5 hours needed the loading from ca. 15% to 100%
Greetings Mirko
Click to expand...
Click to collapse
My Iolite is from official HTC distributor, with original HTC ROM and without SIMLOCK. If I decide to update firmware I'll probably use original HTC ROM, but I don't know is there any newer than mine? And where can I find it? On HTC site?
I have:
ROM 1.09.479.3 (40104)
ROM date 01-16-09
RADIO 0.41.30.12
How CID-lock works?
I've installed SEX-Battery-Enhancer and going to plug AC/DC again We'll see what happen with LED
BTW: My battery runs about 3-4 days (in Trinity 2-3), but I turn-off phone radio for night (24:00-8:30).

mirko.prinz said:
Now, when Palingo not makes data connection, maybe it works now?
Click to expand...
Click to collapse
I'll tell you soon ))

4EST said:
the device actually stops charging, but the led doesn't turn green
You can sense this - htc not being worm after a while (when it finishes charging)
If you soft reset the device, the led will turn green immediatly and the battery level will be 100%
So I guess it's something software based
Click to expand...
Click to collapse
I have exactly the same. But yesterday even after two or three soft resets LED didn't turn green.
Amazing

I've noticed this too - although it doesn't happen everytime. I'm pretty sure it's a software related issue as the charging itself works properly. The only trouble is with the battery indicator/led. I don't feel like hard-resetting my device yet though. Anyone here had the problem since the beginning? Maybe some of recently installed Apps made it work buggy (?).
Following apps have been installed in my device in period when I noticed this issue (maybe the list is not absolutely complete):
2_Way_Plus_InCall_Recording
FingerKeyb-2.1-QVGA-Giannis86
FingerSuite.v1.11
MobileMonger1.2
mobireader
MortPlayer-3.3-en
nitrogen-0.3.2-wm6
QuickMark-HTC-Niki-v3.8r4474
S2P-0.58-QVGA
VAlert
(Personally, I am little suspicious about S2P...)
My other thought is that my device totally ran out of the battery life before I noticed the problem for a first time. Maybe also this could be connected to the issue somehow...
So, 3 questions:
Did you notice the problem since the beginning or just recently after using the device for a few days already?
[*]If not, did you install any of the apps above (or any other you are suspicious about)?
[*]Didn't you make your battery flat before your first notice of the issue?
Got no more ideas right now...

light problem
I found some bugs concerning this indicator light.
- I tried a new carholder (Brodit) and thought that this was not the good one, because the light was still green. After trying to plug it just "in the wall" it was also still green.
So I gave it a soft reset and after that everything worked: any powersource made it turn orange.
- If I receive a message or an email there's no change. The indicator does not flash orange. Never. And all settings are just fine: warning (sound) and flash.
edit: according to the manual it should flash green when a message or mail is received. Problem is that there's no difference, because it's always flashing green.

Dair said:
So, 3 questions:
Did you notice the problem since the beginning or just recently after using the device for a few days already?
[*]If not, did you install any of the apps above (or any other you are suspicious about)?
[*]Didn't you make your battery flat before your first notice of the issue?
Click to expand...
Click to collapse
1/ Yes, I have this problem from the first charging using AC/DC
2/ I don't use any of these apps so I can't tell you anything about them.
3/ I'm always charging battery when it's not less than 10%-30%
Yesterday I made a small trip, so I use car charger. Original from HTC. And after 2 hours LED turned into green.
So... What's the problem?!

I have the same problem.
I have the italia rom, when i charge the phone with PC usb it's ok, when i charge with the power adapter the only way for charge is shut down the phone and in 1 hour the charge is completed!

Same problem here
I have bought the Iolite two days ago and it have the same problem described in this thread.
The green light of battery charged doesn't appear and the PDA is always hot (even when it is turned off).
I try to hard reset and recharging it and it works fine, but after few hours it begin again: the phone became hot and the battery drains out in a few hour and if i try to recharge the green light never appear (it stay all night with the AC plug).
Anyone have some ideas?
thanks
e.
PS I have the Italian ROM too.

Related

Tytn Won't Charge

I have noticed that for the last week my Tytn won't always charge itself up either when its in its cradle or is being charged via the charging lead.
I have no idea what has brought this on. The solution I am using at the moment is to soft boot, which seems to solve the problem for a while. For the techies on here I am using the standard HTC Win5 Rom, straight out the box.
Has anyone come across this problem and, if yes, knows what the solution is please? It was only because my low battery alarm kicked in the other day that I realised there was a problem.
As I use the kit for work I cannot afford to have it not charge up.
Many thanks in advance for your help.
WB
Caveat - Yes, did search first on here and elsewhere before posting.
Could be hardware (at Device) / could be software. Without testing these things out it's impossible to say. I suppose a quick test of the physical contacts of the device would be to switch on and connect the charger and by gently moving the connection, see if the amber charging LED goes on off.
In the end I always think with this kind of problem a hard reset saves a lot of time testing this and that. If there is nothing you can pin down as an obvious change/installation you made before this started, then I'd do a hard reset.
Of course you are fully prepared for this with full backups taken at key installation stages?? - Hope so.
Mike
The only thing I've heard of is that using USB cables/cradles, car chargers and non-standard wall chargers (such as for motorola) are ok for trickle charging but if the battery goes low you need to use the original wall charger supplied with the phone.
I know this was the problem on my Wizard - wouldn't charge a low battery with a motorola charger but fine with the original.
Mike,
I think I will do a hard reset as a last, last, resort only if all other options are well and truly exhausted. I rebuilt the damned thing for the umpteenth time only 2 weeks ago and I absolutely don't want to go through that pain again.
The frustrating thing is that for the first time since I owned the Tytn (6 months) all the problems I did not know about before I bought it had finally been resolved (excepting the freezing of TomTom, which still remains outstanding).
So just when I thought I could finally start to rely on the Tytn as a fully functioning relible working tool we get this.
I owned a Sony P900 for over 3 and a half years as a business tool (grant you the PDA functionality was a tad restricted compared to the Tytn) and it never failed me once! If it wasn't for a problem with the touch screen and me thinking it was time for a change I would still be using it today.
Anyone else any other suggestions on this problem please? Wiggling the charging cable in the mini-usb port makes no difference. Only a reboot does at this time.
So damned frustrating!
WB
hungry TyTN
Hi,
I have a similar problem. I had a go for the WM6 from LVSW (2007-05-19) and the latest Radio (1.41.00.10) and a brand new out of the box TyTN.. First thing I noticed was that the unit discharges itself very quickly. I've tried various radios without any good luck too. I think it killed my battery, at least it went so low that I could'nt recharge it normally. I had the RED LED blinking fast, constant RED and sometimes AMBER. My tip is to never let the battery fully discharge here.. I had to kickstart it with 3 AA-batteries in serial, and hooked up + and - wires to the TyTNs battery so it could have a little power, or else the TyTN would not charge it anymore. I assumed it could be my old SIM and/or the battery, so I went to th store and got a new battery as replacement for testing this. I am now able to charge, but I the power consumption is far beyond what I expect, it is like 341 ma read with ABC Power Meter....! Even with radio off, wifi off, receive incoming beams off, BT off, screen to minimum brightness, nada... I was expecting a lot less... This hungry device will not last many hours, and the battery does even produce much heat during standby operation, which is not good besides from a hand-warmer in the pocket during winter time maybe... I have also tried using Bandswitch to disable UMTS as maybe the UMTS reception here is not super good, but still working... Even talking on the phone while charging it drains the battery heavily.... to empty...
Besides from all this the WM6 from LVSW seems to be super quick and stable, maybe the very best one to pick for a HERMES.
I am desperate to find a conclusion here...
heeelp..
Update:
I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..
Thought I would come back on this thread.
In the end I had to do a hard reset and rebuild as other problems started to manifest themselves and rebuilding became the easiest option.
Rebuilding has solved the problem; however it might interest you to note that this time I rebuilt the Tytn just like I would build a PC. The OS built itself first, with its associated apps, then I added any other additional OS tools, eg SPB Mobile Shell. I then grouped my apps into a logical order and installed them one by one.
After each install I rebooted the PPC, checked that the last app installed ran ok, then tested every other app to see if they ran as well BEFORE installing the next app. This process was a little tedious but it seems to have paid off.
I have to say though that having rebuilt this piece of kit from scratch at least 20 times in the last 6 months, I just cannot count on it as a reliable business tool in the same way as I did with my previous Symbian device. Shame given how much I spent on it.
When my next upgrade is due a Windows mobile device WON'T be on my list!
WB
Wacky - Get a full back-up tool like SPB backup and you can avoid all that pain. Hard Reset to Restoring a full backup - 10 minutes maybe. Much better than re-installing all those apps everytime you hard reset. And you can create a backup before and after each installation if you wish.
Mike
Mike,
Thanks for the tip. Must admit I had not thought of using SPB backup in the way that you suggest (can't see the wood for the trees sometimes).
Now that I think I have a stable system I will back it up using this tool and create a "line in the sand", in terms of a good system backup.
I still remain to be convinced on the stability/suitability for sustained business use though.
Appreciate your input.
WB
Similar (Battery Meter) Problem
This week, my phone reset for some reason and came up with the screen which shows the current IPL and SPL. The phone still has all the apps and data I installed, so it was not a hard reset. This happened with a 1/2 charge on the battery.
Since that happend a full charge now shows as a 1/2 charge only on the meter and this is as high as the meter will show. The phone still lasts just as long, so there is no physical battery problem.
Anyone know how to fix this without a true hard reset.
Thanks
Mardig,
The only suggestion I have is to hard reset the unit and then rebuild it from scratch. Worked for me.
In any case it may be advisable to do this as it sounds like you have other problems.
Once rebuilt I suggest you take up Mike Channon's suggestion to get a tool and backup the device. That way if you have further problems you at least have a line in the sand to refer back to.
By the way, I am not ruling out a hardware problem in your case. However my starting point would be my suggestions above.
Good luck
WB
Strange TyTN behavior when charging
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
eznil said:
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
Click to expand...
Click to collapse
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
mikechannon said:
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
Click to expand...
Click to collapse
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Update: tried the method explained, however the situation is still the same - both points 2 and 5.
Regarding the DC-AC inverter - do you use a wall charger or USB output (if there is one, I found one that has both main and USB).
Cheers
eznil said:
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Cheers
Click to expand...
Click to collapse
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
mikechannon said:
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
Click to expand...
Click to collapse
THe funny thing is that the other TyTN I have doesn't suffer the same behavior and charges fine, even though I disconnected and connected many times while charging.
Yeap, it's strange, unexplainable and most of all extremely annoying.
Thansk a lot for your help.
Solved!!!
Hi.
I am happy to tell that I managed to figure out how to overcome that problem. I hope it will work for all users - I tried it with 2 different TyTNs and it was OK.
The solution is to plug/unplug the USB charger only when the device is off - not a complete shutdown by long press on Power button, but a short one.
If it's OK, when plugging the lead the power button lights up in <1 sec. If not, it takes ~5 sec to go on.
Best regards,
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
gangstar said:
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
Click to expand...
Click to collapse
Please read the thread - this strange behavior is described in details.
Try the solution in my post above - it workes for me, hoefully for you too.
Goos luck.

Battery Charging

Dear all,
Does anyone have the problem where HTC Touch 3G does not fully charged the battery even after 8hours of continous charge. When I do a soft reset the battery will show 100 percent and if I plug in back to the charger, the LED light on the device will turn solid green after a while. Also if I switch off the device via holding the power button and selecting 'YES' from the dialog box then it would also charged to 100%. Does anyone know if this is software or hardware related? Thanks.
Regards,
Kueh.
Me to: It will not completely charge!
Same behaviour here! It will not completely charge the battery. When I do a soft reset the battery will show 100 percent and if I plug in back to the charger, the LED light on the device will turn solid green after a while.
I guess it is software related..?
same on mine!
This is what I understand how it works...
The moment you unplug the charger, the fully charged battery is immediately used and becomes 99.999* %, even if the phone is off. Some power will be used e.g. the internal clock. But the default and customised some battery indicator will still show 100% (depending on what settings you use). If you use the customised 1% increment/decrement level, it will immediately show 99% and down and down. So when you plug on again, the battery is already 99.9999% and it will charge until 100%.
Battery issue..
The same behavior here too.
It appears as 100 % only after Soft reset.
And the LED - when the battery is full the LED flashing Green,but still flashing.The LED use some energy,so its normal for me.
azahidi said:
This is what I understand how it works...
The moment you unplug the charger, the fully charged battery is immediately used and becomes 99.999* %, even if the phone is off. Some power will be used e.g. the internal clock. But the default and customised some battery indicator will still show 100% (depending on what settings you use). If you use the customised 1% increment/decrement level, it will immediately show 99% and down and down. So when you plug on again, the battery is already 99.9999% and it will charge until 100%.
Click to expand...
Click to collapse
Is not like that...
When battery is about 10% gives a message about the low battery level. I charge it, and the battery level becomes up, until 70%, then stops growing up and the led continues in orange. It can pass hours and the level maintain the 70% and the led doesnt turn to green.
Any could say what could happen?
I think it wolud be problem of:
1- the battery
2 - the charger
3 - the hardware in the htc that manages the charging.
4 - The software in the htc that manages the charging.
5 - ...any idea?
nicodbgh said:
Any could say what could happen?
I think it wolud be problem of:
1- the battery
2 - the charger
3 - the hardware in the htc that manages the charging.
4 - The software in the htc that manages the charging.
5 - ...any idea?
Click to expand...
Click to collapse
Have you tried charging your unit with the screen turned off ? or maybe shutdown the phone and charge it, I do it in my Jade and it charge very quick. in less than two hours the LED turns green. Hope that helps
Hi,
I have to a Hard Reset for the battery recharging status to work. Also when third party battery Icon program is used the problem comes back again. So now I have remove them all and it have worked for a few weeks now. Removing the third party program without a Hard Reset does not do the trick. Hope this helps.
Regards,
Kueh
nicodbgh said:
Is not like that...
When battery is about 10% gives a message about the low battery level. I charge it, and the battery level becomes up, until 70%, then stops growing up and the led continues in orange. It can pass hours and the level maintain the 70% and the led doesnt turn to green.
Click to expand...
Click to collapse
nicodbgh said:
Is not like that...
When battery is about 10% gives a message about the low battery level. I charge it, and the battery level becomes up, until 70%, then stops growing up and the led continues in orange. It can pass hours and the level maintain the 70% and the led doesnt turn to green.
Click to expand...
Click to collapse
My opinion, you may have problem with the hardware, charger or even battery itself. You should send the set to the service centre.
KA Kueh said:
Hi,
I have to a Hard Reset for the battery recharging status to work. Also when third party battery Icon program is used the problem comes back again. So now I have remove them all and it have worked for a few weeks now. Removing the third party program without a Hard Reset does not do the trick. Hope this helps.
Regards, Kueh
Click to expand...
Click to collapse
I use a customised battery icon (the 1% incremental) and there's no problem. Full charging from about 10% is reached in < 2 hrs, even charging using PC or laptop.
azahidi said:
My opinion, you may have problem with the hardware, charger or even battery itself. You should send the set to the service centre.
I use a customised battery icon (the 1% incremental) and there's no problem. Full charging from about 10% is reached in < 2 hrs, even charging using PC or laptop.
Click to expand...
Click to collapse
Hi,
Have you tried ArielBattery program. I like it but it just interfere with the full charging problem and without it the system works perfectly in my case it is not hardware problem.
KA Kueh said:
Hi,
Have you tried ArielBattery program. I like it but it just interfere with the full charging problem and without it the system works perfectly in my case it is not hardware problem.
Click to expand...
Click to collapse
Yes, I have used ArielBattery for quite a while, and I did not give me any problem. Now I am using this (http://forum.xda-developers.com/showpost.php?p=3330601&postcount=69) and there's no problem either. And I do check and compare between the two
azahidi said:
My opinion, you may have problem with the hardware, charger or even battery itself. You should send the set to the service centre.
I use a customised battery icon (the 1% incremental) and there's no problem. Full charging from about 10% is reached in < 2 hrs, even charging using PC or laptop.
Click to expand...
Click to collapse
I have changed the rom and the problem seems to be solved.
Yesterday last around 4 hours to get 100% charged, but finally the orange led become green without doing reset or unplagging the jade.
I would be expectant next time i recharge...

[Update new HTC-Hotfix 18/09/2009] Battery Charge issue (no green) - bug

Several user in swiss forum (pocketpc.ch) reported on following issue.
Steps to reproduce:
1. Charging for many hours with the device in standby doesn't come up to 100%. Ends up at 70% circa (differs), LED is orange.
2. When switching the device power off, the LED becomes green in few minutes.
3. Now when switchin on again, battery status shows 100%
Seems to be an issue with reading or displaying of battery status?
05/07/09:
Hotfix for resolving LED not showing a green light when the battery is fully charged for HTC Touch Diamond2
edit 06/07/09:Hotfix doesn't work, no changes in behavior.
NEW 18/09/2009
New Hotfix from HTC:
http://www.htc.com/europe/supportDownload.aspx?p_id=249&cat=0&dl_id=600
Confirmed with me. I find it a little frustrating to say the least...
I believe you may have a faulty units.
shawchyn said:
I believe you may have a faulty units.
Click to expand...
Click to collapse
What do you want to say? You can not confirm the issue?
Additionally I suppose that it is a software issue, the device seems to be charged.
Anyone else?
i have the same problem usually at 85%, if i soft reset then i have 100%
Yep i have excatly the same problem. I just thought it was taking ages to fix
Any Fix for the promblem? Firmware, software?
Guys, I had the same problem - search for rakh1 to find the thread. Anyway, after 2 hard resets it dissapeared. Must be a software glitch. Since then it has performed perfectly.
R
same problem here. hope they fix it soon.
I have D2 for 2 week now and this problem also happen with my D2 too. However I able to get it 100% charge while my D2 still on a few time. After A few test! I believe this problem is not a hardware fault! this problem is within rom itself. I did some test on my friend's D2 and almost 100% sure about this
Here is what I did so far....
2 week ago on my first receieved my D2. it come with original ASIA rom (can't remember rom date but it come with original radio).
Not sure that on original rom have charging prrblem or not (since I did upgrade my rom to new radio because HTC web have new update).
After update my ROM, I start notice this problem.... start wonder it's software or hardware problem...?!
Start Test.... first try to charge D2 while system turn off... result: the LED always green once it fully charge! (so this can confirm that not hardware problem)
Then again, test by charge while D2 is on... and result are same... never get 100% charge
So finally, Charge while D2 is on but turn the "Airplane Mode" on to stop all mobile and network functions. and the result..... it able to get 100% charge with in few time! still not sure what cause this problem.
Anyhow, even after few hour of charging my phone and never get green LED. if I soft-reset my phone, the batt will said 100%
Sorry for some of my comments is same as other people.... just want to let other feel better
i found out how this problem is to slove
hope i can help you.
look at this:
http://rapidshare.com/files/238995348/battery.rar
Mr.Zocker said:
look at this:
http://rapidshare.com/files/238995348/battery.rar
Click to expand...
Click to collapse
Just a different well known battery icon (FInixNOverBattery) - i have it since one week.
Has NOTHING to do with the issue described in this thread.
Call me suspicious - but downloading a rar from someone on their first post??? Maybe you can give us some more info as to what the fix is - and if there is an offical source???
Rich
PS: mine worked fine for a few weeks but is now back to never getting 100% charge again I emailed HTC about it - suggest you all do the same to get their attention.
ok, sry at my device it make a full load abel.
maby its a fortuity
rakh1 said:
Call me suspicious - but downloading a rar from someone on their first post??? Maybe you can give us some more info as to what the fix is - and if there is an offical source???
Rich
PS: mine worked fine for a few weeks but is now back to never getting 100% charge again I emailed HTC about it - suggest you all do the same to get their attention.
Click to expand...
Click to collapse
Same problem here, and i suggest everyone with this problem to mail HTC about it too! The more the better!
I am getting full charge even with WiFI turned on, hooked on 3G network.... I also have the latest official update WWE Asia.
Maybe the most of you did not notice, but it has to be a software-related problem and can be fixed by a new rom update.
Some phones seem to have this strange behaviour, some don't.
However, charging the phone when it's off, will ALWAYS charge it to 100%.
So the led will change from orange to green when it's done.
However, sometimes, the most of the times, when it is powered on, it seems to have difficulties updating the battery state.
To keep the best battery quality, you should not reboot your phone to get it green. Why not?
The battery was fully charged already, reboot it interrupts the charging (look at the led) and restarts it when the phone is booted again.. This means you charge it twice to 100%:
- First time when it did not show the right percentage.
- Second time, when it was already full (99% -> 100%).
As this is bad for every battery (look @ notebooks), I would advice anyone to unplug and reboot. One con about this is that the phone-information (last charge date, standby time etc.) will not be reset.
I just plug my phone in my dockingstation and it charged to 100% without any problem.
jeutie said:
I just plug my phone in my dockingstation and it charged to 100% without any problem.
Click to expand...
Click to collapse
What about the main aspect? (Device on/off/Standby)
works allround for me
If it's on, it charges till green light
If it's off, It charges till green light
If standby, It charges till green light
one takes longer then the other, But thats normal
Hi, what ROM version do you have?

[SOLVED]HD charging problem

My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Are you sure it is the problem of the HTC HD? I got hte same problem. But because I charged my second battery which was newly bought from the official website HTC UK. My original battery works well. So I returned my second battery.
Try another battery.
ci6i said:
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Click to expand...
Click to collapse
yep, same here...
my girlfriend and me, we own a HD, pretty much the same issue...
My device frist stated "unkown main battery status" and has been only willing to charge the battery while switched off and connected to PC (charger doesn't work).
My grilfriend's one now refuses to start at all.
One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it...i guess that might have triggered the problem...
gotta send it in, hopefully they don't mind my custom rom!
ci6i said:
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
Click to expand...
Click to collapse
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Thank you all.
alper1 said:
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Click to expand...
Click to collapse
I don't think it's the cable because i let the phone charging on my desk and suddenly, after few minutes (sometimes 1 min, sometimes 60 min) it stops charging (without touching/moving the cable),
ccieuser said:
...Try another battery
Click to expand...
Click to collapse
I'll try to find another battery but my friends use Nokia
4irm said:
...One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it
Click to expand...
Click to collapse
Well, in your case, for sure its not battery related.
After i left the battery out of the phone for 6 hours, it start charging again for 45 min then, the notification led start blinking red and green. After 2 minutes, the led turns off and i started the phone with 40% battery life.
It's driving me crazy and i don't know what to think!
I start to believe it's a battery problem but i'll ask for service opinion too, since i payed a lot of money for this.
Solved
My handset was repaired in service.
The problem was hardware related, generated by malfunction of switching power alimentation mechanism to motherboard.

My LED Is blinking orange/green during charging and battery is draining.

This doesn't look good to me. I had my phone tethered to my laptop while I slept which I do often with no problems. Today I got up and saw the LED was blinking orange and green. I looked and the battery was down to 11% even though the status bar showed the battery as being fully charged.
I popped the battery out and in, tried again, same thing.
When I plug it in the LED stays solid orange for about 5 seconds and then stats blinking.
I tried it on the OEM charger with phone turned both on and off.
It doesn't appear to be charging and the LED's are blinking green, orange.
Does this seem like a bad battery? I live in the US so accessories are hard to get, I don't have a spare battery to test yet.
What do you suggest? I have a new battery coming but it's going to take a while before it shows up.
I had that too for a minute. I suspected a faulty charge / sync cable, swapped it out, and never saw these LEDs again.
Had that too. I'm using a second non OEM Battery, I will try it with the original and give feedback.
I had that with my small charging-cable (non OEM) in my car.
I've tried multiple cables. I'm hoping the battery is the culprit. I have another one on the way but it's literally on a slow-boat from China. If it's not the batter then it's the phone and that's no good. Doesn't charge on, off or in bootloader mode. I've read all the threads and it really could be either. Fingers crossed.
My LED was blinking orange/green too
I was using a non-standard (cheap) battery when this suddenly occurred. Changed to original battery and everything was OK again. Seems like the original batteries are best after all (even if they cost ten times more in my country).
Think that too. My Original Battery works well. The Battery from China is "blinking" sometimes for about 15 minutes.
same or even worst problem
During the first day i buy the phone and charge for 10hour, after that i switch on my phone i was shocked my phone wasn't charge at all but the indicator light show from orange to green.
so i charge my phone for the second time, this time its show 100%. i browse the phone setting and function all that less than 30min and before i sleep it was left 70plus % and after i wake up its left with 20plus % and the timing from i sleep to wake up less than 5hr. my wifi ,gprs bluetooth 3g everything is off except the alarm.
now i charge my phone for the third time after charging for 8hr i switch it on and it did charge but only 20plus % and i continue charge my phone for the forth time. i sucessful switch on the phone and its show 100% but it suddenly turn off, i was shock don't know what went wrong i try switch on the phone and its show the phone is low battary.
so i charge it again and the indicator light turn green less then 1min and my phone becoming weird i can't charge and switch on. once awhile it can be turn on.
so i try charging it again and the phone keep on restart.
i got so fedup as the phone is a brand new set and use it for less then 1 week. i'm going to get it fix tomorrow.
anyone with the same problem or know anything when wrong can help pls.
Hard reset helped me + check if a cable is deep enough in the phone
i try already its still the same. do u have the same problem.
i was charging my phone 2 day ago, and listening to music and downloading a lot of mb from internet with wifi, and i putted it under my pillow
after about 2 or 3 hour i pulled it out and saw the orange and green blinking
my phone was like a fire stone, it had a very bad result, the lcd doesn't had touch sensitive anymore
after 2 hour the sensitivity came back, but the story didn't finish yet.
after that, every time i charge this phone, the lcd sensitivity goes off,and after i cool it down, sensitivity comes back
but now while i'm sending this message, the half of screen doesn't have any touch sense what is your suggestion for me???
I had the same issue with my original battery - turned out that the middle pin in the battery connector had been bent when I swapped batteries - I straightened the pin back to normal position and now it charges fine again.
Jon
i am having this problem too. the led is blinking and the battery is not charging. i am forced to use a cradle to charge it up.
The orange and green blinking on charge happened to me a couple of times. In all instances the phone was too hot due to having it covered or temperature of the room was also too hot. Allowing it to cool made it work again. I haven't suffered from this problem ever since I started keep it well ventilated. Hope this helps.
yup. i google for it. and notice it due to overheat. i tried with air con on. it seem working well.
but for me. i cant feel any overheat (like hot/heat on my device when it start blinking.
hide.
The blinking light is the phone saying its overheating
this happened to me but the worst thing was I could of bought a 1500mAh battery from Hong Kong for something like £5/6 but i decided to buy one from my own country the UK and i read that an extended type was the best so i bought an extended 1350mAh for £7.99 thinking i would have no issues but its with this new battery that it overheats if i am charging via wall or pc and using my phone!
using tbattery it says the battery is only a 1230mAh anyway!!
but with my original battery i can charge and use at the same time so kinda annoyed i thought i was paying more to get better but i guess i live and learn
so now i have ordered an 1600mAh for my phone for £5.99
i should just use it as a backup battery .
p/s : what is the average battery temperature ?
My HTC LEO "HANG" when incomming call???
please help...i have htc hd2 (asia/indonesia)
Why my phone HAMG when i recieve incoming call?
somtimes hang when recieve sms too...
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
My email : [email protected]
alifasikin said:
please help...i have htc hd2 (asia/indonesia)
Why my phone HAMG when i recieve incoming call?
somtimes hang when recieve sms too...
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
PLEASE...HELP ME...ANYONE....
My email : [email protected]
Click to expand...
Click to collapse
Don't hijack threads!
Start a new one otherwise you won't get any reply for your efforts!
I bought 2 batteries from eBay. The cheap Hong Kong one does this at 60%. The other one was from the UK and claims to be the real thing, and it charges all the way to 100% and has given me no problems (it's the one I've been using for the last 30 days).
Moral of the story: Buy official batteries.
Hi all,
a few days ago I`ve got the same issue. Please don`t laugh, but sollution I`ve found is really funny.
Firstly I was trying to flash different ROMs, Radios with no luck. Trying to clean battery contacts and phone contact pins, especially the middle one, with no luck again.
Then, thinking logically ( ), I`ve found what changes occure to my phone. I didn`t flash a new ROM, didn`t intall any new software and so on before the charging become naughty. The only thing that changed was the temperature around, now here is hot like in hell: about +30C. So I plugged in portable charger and put it with my hd2 into refrigirator (changed it to maximum t to avoid any inconvenience) into low humidity container. In a few hours battery stated was shown as 100%. The next time I was trying to charge it again in the room, but got only blinking led, had to put it back into refrigirator
Seems that battery or phone has a temperature sensor, which stops charging when batt t raises above safe level. I believe sometimes this sensor fails or smth like that and charging can be stopped even when t is not so high..

Categories

Resources