Hi all,
my Athena fell down while charging (kiddies.....) - now it seems to me that the connector is broken somehow. I can't chrage the device anymore and don't get contact to my PC anymore.
Warranty exchange isn't possible due to customized ROM. What can I do ?
Dieter
PPC Techs repaired my HTC Universal when the USB connector broke, give them a try:
http://www.ppctechs.com/HTC-Advantage_895/repairs.htm
Thanks galt,
but seems to me a little bit far away.....
Would prefere a source to buy spares and do it by myself or have a repair service in Germany or even Europe...
Dieter
Sorry, I forgot to check your location... HTC might have a repair center in Europe...
dieterpapa said:
Thanks galt,
but seems to me a little bit far away.....
Would prefere a source to buy spares and do it by myself or have a repair service in Germany or even Europe...
Dieter
Click to expand...
Click to collapse
i don't know how it works with "The Phone warehouse" but here in the uk their parent company Carphone Warehouse have usually a flat fee for repairs, maybe ask The Phone Warehouse what they might charge ?
I think you can open and try to solder usb pin on your own.
its should not be that difficult task.
I have done this with my Motoming
Hello,
have already opened the device. Sadly it's not only a standard USB connector but a special HTC connector with about 10 connections...it's nearly impossible to re-solder
Dieter
But I'll ask phone warehouse in UK.
dieterpapa said:
Hello,
have already opened the device. Sadly it's not only a standard USB connector but a special HTC connector with about 10 connections...it's nearly impossible to re-solder
Dieter
But I'll ask phone warehouse in UK.
Click to expand...
Click to collapse
do it if you can as if you solder wrong pins than there would be a problem
and word impossible itself says i m possibles
Bad luck
dieterpapa said:
Hi all,
my Athena fell down while charging (kiddies.....) - now it seems to me that the connector is broken somehow. I can't chrage the device anymore and don't get contact to my PC anymore.
Warranty exchange isn't possible due to customized ROM. What can I do ?
Dieter
Click to expand...
Click to collapse
As a temp setup, why not get a docking base. they normally have a battery charging on them too. Keep you going until you find a repairer. they come up on ebay
Jay
.......Or THIS even?
Related
I have an O2 XDAII that I'm using in the US with T-Mobile... and now the sync/power port at the bottom is hosed... it won't connect to either power or for data sync unless you hold the cable at a specific angle. This is not a problem with the connector since I have 1 cradle and 2 difference sync cables and its broke with all.
This sucks
I bought the XDAII off Ebay from another user less than a year ago (I don't know when the original purchase from O2 was)... can anyone tell me if there is a warranty, is it transferable and where/who I call to see if I can get this fixed.
Otherwise, anyone have any clues about how to fix it myself and/or where to get parts.
My 15 month old I-mate JasJar just had the USB port break off inside the deivce. I'm in the US, does anyone know if HTC America or any service center in the US will service this device?
Has anyone in the US had to get one of these devices serviced? Any tips (contact info, etc.)?
galt said:
My 15 month old I-mate JasJar just had the USB port break off inside the deivce. I'm in the US, does anyone know if HTC America or any service center in the US will service this device?
Has anyone in the US had to get one of these devices serviced? Any tips (contact info, etc.)?
Click to expand...
Click to collapse
How about this: http://www.pocketpctechs.com/main~unit~O2_XDA_Exec-500~area~repairs.htm
Just ordered their service, thanks! I also ordered the headphone jack repair, it has failed a couple of times...
Hi,
My mini-B usb female connector (for charging and usb connectivity etc) is broken...
I need to find a replacement,
but I don't know what model it's exactly..
I don't what to end up ordering something I can't use :]
Can anyone help me?
Thanks!
What is the Make/Model of your phone. Either you can send it to the original manufacturer/vendor if still under warranty or you can order from ebay.First know the maker and model No # of your phone like T-mobile,cingular,i-mate or At&tt etc and model like T-mobile MDA,vario, etc etc,ok
Cheers !
I have mine from www.techcenter.fr
It's an HTC Wizard, Wiza200. (Qtek in fact)
Looking for a replacement USB port for your Apache or Wizard?
Go to:
http://www.mouser.com/catalog/629/979.pdf
You're looking for "D" in the pic's (Mouser Stock No. 538-67503-1020)
I have purchased them, they fit perfectly!
Good luck
bioChaz-
My USB connector is broken as well. Have you replaced one yourself? I want to know how hard it would be to do, because I'm thinking of ordering the part and attempting it.
what about ppc techs. they repair and sell that part.
I've done it a bunch of times...it definitely takes a few trys before u get it right...if ur familiar w/ soldering then it should be fairly easy, but if not...it might be worth paying some one to do it for u...if the pads are ripped from the motherboard then they have to be retraced...that is even harder...then it is worth paying to have it fixed for sure...otherwise, there is always the upgrade
upgrade? i wish. bought mine off the streets. thanks
bioChazTBO said:
Looking for a replacement USB port for your Apache or Wizard?
Go to:
http://www.mouser.com/catalog/629/979.pdf
You're looking for "D" in the pic's (Mouser Stock No. 538-67503-1020)
I have purchased them, they fit perfectly!
Good luck
Click to expand...
Click to collapse
I knew I'd be able to get this part from DigiKey/Mouser, but I was just never sure which was the right one so I never bothered.
Thanks!
Hi , guys, now ,my X7500 can not link to My PC , the note is "unknow device, pls try again", i send the phone to the cellshop, the egngineer said ,the synchronization IC has been broken!
who can give a help ?
where are i can find some interanl pictures of X7500?
http://www.pdacenter.ru/razborka/razbor_htc_athena/
rorydaredkign said:
http://www.pdacenter.ru/razborka/razbor_htc_athena/
Click to expand...
Click to collapse
thanks, but i can not open the site, could you pls give me other adress?
dear, who can help me ?it is very urgent !!!!!
Who can help ?
My car's white - how fast does it go?
And now for some more detail:-
Is the error coming up from Windows, or ActiveSync?
What OS and ActiveSync version are you using?
Have you ever been able to sync?
What ROM is your device using?
Are you using USB or Bluetooth Sync?
If its ActiveSync, you could try deleting any existing profiles within the Application and trying again.
Have you tried both a soft and hard reset of the phone?
Have you tried uninstalling and reinstalling ActiveSync?
Have you got the latest version of ActiveSync?
Have you tried synchronising over bluetooth instead of USB (or vice-versa)?
Have you tried google to resolve your problem?
Digital.Diablo said:
My car's white - how fast does it go?
Click to expand...
Click to collapse
That made me laugh right out loud!
it is ok before 15th,Feb.the software and device is ok.
but some time ,the USB port is not stable , you need to put a book above the USB cable.
one day , the device can not link to PC whatever i shake the cable.i change
a new USB part of the device , but it can not working yet.
the repairer said, the control IC has broken , is it right ?
nmurphy said:
That made me laugh right out loud!
Click to expand...
Click to collapse
Tis an old quote passed down to me as a junior IT tech from the wizards of the mainframe, and illustrates the point perfectly I think.
Veron_fat - when you say you have "change a new USB part of the device", is that the USB cable, or the Mini-USB port on the device?? I had a fault with my first charger where the connection eventually went wrong within the connector on the cable - swapped it out with a new charger and all was well again. I have however also broken an Axim x50v sync port with too much flexing - the connector broke the solder ports on the mobo.
I'd be surprised if you'd broken the IC - can someone else advise if my memory is correct and the USB device controller is integrated into the main CPU. Is this also shared with the USB host controller? I'm thinking that if Veron_fat has the 4 in 1 USB cable, he can test that to see if it is the IC, or the port that is at fault.
I do think though Veron that you've buggered the port, and it will either be a resolder on the port by a skilled electronics engineer, or a new mobo.
Digital.Diablo said:
Tis an old quote passed down to me as a junior IT tech from the wizards of the mainframe, and illustrates the point perfectly I think.
Veron_fat - when you say you have "change a new USB part of the device", is that the USB cable, or the Mini-USB port on the device?? .........
Click to expand...
Click to collapse
1. it is the Mini usb port in device
2. i change more than 4 piece usb cable
3. you mean this divice have not the sperate IC for synchronization?
4. all information from the phone repairer ,i donot belive his voice , but i just want to get some picture of internal view of u1000 to check if there have some IC or something......
veron_fat said:
1. it is the Mini usb port in device
2. i change more than 4 piece usb cable
3. you mean this divice have not the sperate IC for synchronization?
4. all information from the phone repairer ,i donot belive his voice , but i just want to get some picture of internal view of u1000 to check if there have some IC or something......
Click to expand...
Click to collapse
Why not just send it back to HTC for repairs/diagnostics? It might only cost you shipping. Just my 2 cents.
tootallk2000 said:
Why not just send it back to HTC for repairs/diagnostics? It might only cost you shipping. Just my 2 cents.
Click to expand...
Click to collapse
yes, but i have not the guarantee, i am not sure if they can repair this device.
who can give me a adress for the X7500 internal picture!!!
i want to see the stomach!!
I have a PDF of a repair Manuel if you would like it. I uploaded to this link. I hope it helps...TJ
"http://www.mediafire.com/?baidzmnlgow"
TrekkerJmm said:
I have a PDF of a repair Manuel if you would like it. I uploaded to this link. I hope it helps...TJ
"http://www.mediafire.com/?baidzmnlgow"
Click to expand...
Click to collapse
thanks, try it!
hi. is there someon in germany, austria or italy who is able to repair my
polaris?? the mini-usb connector is broken, I can not charge the battery or
get any connection.
I have found only one address who offer to repair the usb connector, but I do not want to send my polaris to USA to get the service.
please help if you have some tips or ideas.
thx
Sorry I can't help you, just wanted to say a had the same problem twice - fortunately my provider replaced the hardware without problems.
Good luck anyway!
Broken Mini USB
I just had this same problem with my Cruise. It is only 4 months old and I sent to HTC for warranty and they wanted to charge 400 to replace the motherboard and usb plug. They claimed it was abused. They need their heads examined.
HTC has bad customer service and warranty.
Hi Brunner, you might want to try http://www.mobilephonerepairs.co.uk/home.asp . They are based in London, UK and sending to/from Germany was no problem for me. Just mail to [email protected], explain your issue and ask for a repair price quote.
So far I have only bought a replacement LCD from them and not used their repair service - but will do so next week. Anyway, they were friendly and supportive, and the LCD arrived in good condition and well packaged. Overall a very good impression.
i have some expirience with HTC repair, and can say that the most problems in HTC are in main board - very unstable connections with chips and pcb.
try to tense unit left and right side while usb is connected.
one more - switch off unit (take off battery and pull in) and connect adapter - i am sure in this mode charging will go - this is separate chip doing this automaticly ,but when processor running can sw it off. Stay 1-2 hours and battery will go full.
thank you for your replies... I'll try to contatct the london adress (big thank to doctah).
to romensat: thank also for your , but it is so, that I am not able to connect the usb cable at all, because the little plastic peace into the connector is broken out an some pins are damaged.
regards
brunner
just curious: how did this end up?