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I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
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You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb
Hi guys,
I've had my HD2 for almost 2 weeks now and am loving it! It's my first Windows Mobile device and I'm learning new things every day.
Everything is set up and working well *touch wood* but I have 1 slight problem. I've been sending/receiving emails via my btinternet account on the handset without a problem so far, but once I've sent out an email, there's no record of it on the handset. It doesn't show up in the sent box and, having had a look through the settings, I can't seem to find anything related to rectifying this type of problem. Am I doing something wrong and/or can anyone help?
Thanks in advance
Yup i have the same issue, another bug, sure it will be fixed soon though.
Also you notice how it does not sync any of the other folder either, atl east on hotmail it does not.
jrvenge said:
Yup i have the same issue, another bug, sure it will be fixed soon though.
Also you notice how it does not sync any of the other folder either, atl east on hotmail it does not.
Click to expand...
Click to collapse
Yep I'm having the same problem with my Gmail. The inbox syncs but no other folders sync even though I have selected them in 'Manage Folders'.
Yeah, I've noticed that. It's the same with Yahoo. I don't really mind that so much though to be honest. I just want the confirmation that my emails have been sent, it's very strange?!.
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
DEMODEMO said:
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
Click to expand...
Click to collapse
I'm also having problems getting my emails to come through. My btinternet email ones seem sporadic and I have to click on send/receive to get them to come through. My hotmail worked a couple of days ago but now nothing....and I know I've new emails. I keep getting the page appearing asking for my password and username poping up. Can't get it to sync at all. Whats the proxy setting you mention? Wheres that?
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
DEMODEMO said:
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
Click to expand...
Click to collapse
The easiest way to synch your hotmail account is by using the windows live software on your Leo. Just enter your username and password and it will do the rest.
ClownShoes said:
The easiest way to synch your hotmail account is by using the windows live software on your Leo. Just enter your username and password and it will do the rest.
Click to expand...
Click to collapse
hi , thanks.
i honestly 'prefer not to' install all the live stuff... as i believe ppl here have been able to sync without installing this? would you know if this is possible (it would be better)?
thanks
DEMODEMO said:
hi , thanks.
i honestly 'prefer not to' install all the live stuff... as i believe ppl here have been able to sync without installing this? would you know if this is possible (it would be better)?
thanks
Click to expand...
Click to collapse
You don't have to install anything, it's already there on your start menu. It simply automates your mailbox syncing.
ClownShoes said:
You don't have to install anything, it's already there on your start menu. It simply automates your mailbox syncing.
Click to expand...
Click to collapse
found it. ill give it a go, thanks for your help!
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
jrvenge said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
Click to expand...
Click to collapse
@
Having the same problem, there's no tick box!
It is strange if you cant see the boxes at least for some folders. I have to choice for Inbox, Sent Items and Junk mail.
Anyway you can try to keep the finger on the folder to get context menu where are other Folder options. And there is something I would like to ask some advanced user - why I can switch there from "Download email headers" to "Download complete message" but nothing happens and from Hotmail account the phone keeps downloading just email headers. Btw. when using POP3 for my other email account I am able to set this option to Download complete message and YES, there it is running like a charm. But with Hotmail I am not able to succeed.
Anyone knows the clue?
ClownShoes said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
Click to expand...
Click to collapse
man it was so easy. thx
jrvenge said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
Click to expand...
Click to collapse
thx .
got it working
ok maybe its a little late but i figured it out... ---> click on email--> click on menu--> new acc--> pick hotmail/live--> put login info--> if it goes to opera like it did to me or does appear below gmail or so forth on the email tab don't worry im gonna tell you what to do next--> find the windows live icon click it.. once ur logged in you will see Windows live Home follows by Messenger followed by sync--> click on sync--> a new option appears and it should be hotmail option to view your emails..--> now get out and go to your email tab..--> at this point your hotmail is sync to ur device and should be good to go..
ClownShoes said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
Click to expand...
Click to collapse
thanks so much clown shoes this is so simple but so easy to overlook i spent hours before i found this now have my saved mails
thanks!
I second the above poster! The fix for this was so easy, but so incredibly counterintuitive that I don't think that I'd have ever gotten this on my own.
I am trying to get the incoming mail server settings for the mobile.msn.com so i can add a second account. Does anybody know these settings?
Has anyone else had an issue where mails sent from the HD2 via the standard mail app are appearing twice in conversations? If I reply to someone from the phone, they always get 2 copies, and both appear in the web UI for GMail.
Clarifications...
1) Using IMAP Gmail.
2) Running Dutty's HG 0.8
Guess its just me, then.
ZombieSheep said:
Guess its just me, then.
Click to expand...
Click to collapse
I noticed that also, but I don't know if I was under Dutty's rom or stock one (1.66 fixed stock one at the moment). Annoying indeed.
It's happening to me also, and I'm using Laurentius's WM6.5 ROM.
got the same probleme on my hd2
i use the official rom 1.66
I also confirm the problem. I'm also using an official ROM.
That's because in your email settings you've got the "save sent items" ticked - emails don't get sent twice but what happens is that they get synced twice (once from the "sent" folder on your phone and once from the "sent" items in Gmail) Just untick "save sent items" and they'll only show up once in your conversation - you can still see them by going to the [Google Mail] (click on the "+" to expand) / Sent Mail folder
I'm afraid that I cannot find this "save sent items" either under the web settings from my laptop or phone e-mail settings for gmail. Where exactly is that setting? Note that the gmail client of the HD2 uses IMAP (and not POP - it's disabled in gmail) for sending and receiving messages and I think that the setting of saving sent items doesn't apply on IMAP, or does it?
Can't remember where it is tbh, will have to go looking for it when I can! It's on the phone somewhere - I use gmail via IMAP and had the "double sent message" in the conversations too until I unticked the thing about 6 months ago
OK, thank you. Will continue looking for it. Will tell you if I find it, but until then, if you find it, please tell me.
ok found it from the inbox, go to Menu > Tools > Message tab and untick "Keep copies of sent items in Sent folder"
OK, found it. Had to press "More" first ot go to Inbox (phone was displaying received messages one by one before pressing it). Will test it. Again, thank you.
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
I found that when I do a "reply all" it was including my own email in the "To" field and when I delete this only 1 email would get to each recipient [note annecdotal discovery not rigorously tested!]
wigwam12 said:
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
Click to expand...
Click to collapse
I'd like to point out that I'm a girl but erm thanks
I'm not sure we're having the same problem with wigwam12 (I don't recall my name included in any address - only two copies of the message shown in the web client - but my memory could have failed me), but mine is fixed! Only one copy of the e-mail now in web. Thank you!
I have the same "symptoms" ie people getting 2 copies of the email [and 2 shown in the web client].
I just pored over the possible reasons and noticed the inclusion of self to Send list - not sure if it was a factor or not.
Will test later to see if mine is fixed too
Isadora said:
I'd like to point out that I'm a girl but erm thanks
Click to expand...
Click to collapse
Isadora you are a Bella DONna!
This has fixed the double-email problem.
When HTC cheekily asked how they did at fixing the problem I pointed they didn't - you did
Wish I could find a way now to stop it adding my own address to the "to" field then doing a reply-all
Further Reading that clearly explains the Double Sent Message Issue with GMAIL.
http://mail.google.com/support/bin/answer.py?hl=en&answer=78892
Caution while using Menu > Tools > Options > Message tab and untick "Keep copies of sent items in Sent folder"
That is a universal rule and will apply to all your Email accounts. You can't assign this option specifically to any particular Email account. So if you happen to have other Email accounts for which you need to save a copy of Sent messages, it might be a problem, unless of course you are using a Sync based system like IMAP4 or ActiveSync, in which case you can select the Sent Items folder under MANAGE FOLDERS to be synced as well.
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
leepriestenator said:
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
Click to expand...
Click to collapse
agreed...thanks and i'm feeling like a dork
Hi guys, I was wondering if anyone of you know if it is possible to set up my e-mail account on my TD2 to automatically do a background search for new e-mails when i'm online (browsing, using the youtube app etc) instead of having to go to the menu and select send/receive?
Maybe this question has been posted before and in that case I apologize, I did a search but couldn't find anything relevant.
Thanks in advance
Hagr1 said:
Hi guys, I was wondering if anyone of you know if it is possible to set up my e-mail account on my TD2 to automatically do a background search for new e-mails when i'm online (browsing, using the youtube app etc) instead of having to go to the menu and select send/receive?
Maybe this question has been posted before and in that case I apologize, I did a search but couldn't find anything relevant.
Thanks in advance
Click to expand...
Click to collapse
In e-mail, go to menu\tools\options\ select your acount and go through the settings until you see where to set Delivery options to "as arrives"
Thanks for the answer, but I can't find this setting. I am using windows live mail, and when I go to the settings page and select this account it opens "Windows live settings" whrere I can select today screen options, roaming options etc but I can't find the "as arrives" option. Could it be because it is a windows live account?
Yes, that is the reason. Since WL is a POP3 account, it can't push emails out to you. You can only pull emails from it.
hey guys. i cannot seem to find how to view my whole inbox in the email application. i only see 25 emails.. i use gmail. any ideas?
Slide to the email screen. Click Menu>Sync options. It defaults to downloading just the last week's worth of emails. Make changes on this page to get more emails to show.
i don`t have the SYNC option you are refering to...for some reason it does not show. Is this the direct path? Menu/Sync ?
Yes when I click Menu one of my choices is Sync Options. Are you using active sync to sync the gmail?
start, tools, activesync, menu, options, highlight email, klick settings below, and change the number/timespan of emails to download (first dropdownmenu)
Greets
Well since i did not use exchange, when I go to the options you just described, it does not give me to click on "Option" . its white...as i cannot click on it... any idea?
jojo_angelov said:
Well since i did not use exchange, when I go to the options you just described, it does not give me to click on "Option" . its white...as i cannot click on it... any idea?
Click to expand...
Click to collapse
Sorry my fault. If you dont use exchange you cant use those settings
In your case (pop3/imap) go to: email tab, inbox, menu, extras, options, click your email acount, timetable (or similar=2nd Option), download all messages (2nd dropdown menu) and you are done
Greets