I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb
Related
Anyone know of a way I can use it without syncing my contacts?
I don't want it even touching my contact list as it adds all these contacts which I don't want on my device and when I remove them here it echoes the changes on my real desktop contact list. Luckily I had a contact list backed up on my desktop pc so I restored it.
So...anyone know how I can use Live Messenger Beta without letting it touch my contacts?
I guess you could disable the syncing of contacts altogether on ActiveSync?
It would stop any contacts syncing but it's the only thing that really comes to mind at the moment
It's a part of WLM, and I don't think you can disable it.
Synching Contacts
athiqueahmed said:
Anyone know of a way I can use it without syncing my contacts?
I don't want it even touching my contact list as it adds all these contacts which I don't want on my device and when I remove them here it echoes the changes on my real desktop contact list. Luckily I had a contact list backed up on my desktop pc so I restored it.
So...anyone know how I can use Live Messenger Beta without letting it touch my contacts?
Click to expand...
Click to collapse
When I installed WLM it installed two programmes on start menu:
Windows Live Messenger and
Windows Live
If I select Windows Live it opens a screen which has Menu option. Within this is an Options setting that then leads to an option called "Sync Options" with this there are tick boxes to deselect synching contacts and e-mail.
Perhaps that might solve your problem?
Mike
That option is actually 'Sync Contacts and Messenger'.
All I want is the second part of that option...I want to sync messenger so it works but not my contacts.
I personally havent sync`d my contacts yet...but looking a bit deeper into this matter i found some registry keys that might help you.
Just open the registry key "HKEY_LOCAL_MACHINE\Service\Windows Live\Contacts\" there are a few options you can change. Maybe if you set the value "CanDoSync" to "0" it might actually stop syncing your contacts.
aquasesh said:
I personally havent sync`d my contacts yet...but looking a bit deeper into this matter i found some registry keys that might help you.
Just open the registry key "HKEY_LOCAL_MACHINE\Service\Windows Live\Contacts\" there are a few options you can change. Maybe if you set the value "CanDoSync" to "0" it might actually stop syncing your contacts.
Click to expand...
Click to collapse
how do i get to there? i have total commander installed both on my device and desktop. but have no idea how to use them. any instructions would help please. yep thts right im a noob to all this
I just found this in a thread over in the Wizard forums.
Looks like maybe you don't HAVE to sync contacts anymore...
BWAHAHAHAHAHAHAHA!!!
I just thought I'd come an taunt all you none beta testers! j/k
The new mobile client is now out!!! It's available on the Microsoft Connect website, and it's pretty damn good...
Feel free to ask any questions about it, i'll gladly answer.
Some of the new features include:
- Contant sync isn't compulsory any more!!! although the contact sync is more intelligent now, and it's much simpler an faster to sort out the initial sync.
- LARGE speed boost.
- New today/home screen applet (Displays search box, and MSN avatar and contact info (All is optional))
- Windows Live config screen.
- Contact avatars (you can have your own now).
- Personal Message support.
- Original MSN Messenger seems to be left un-touched.
Click to expand...
Click to collapse
athiqueahmed said:
I just found this in one a thread over in the Wizard forums.
Looks like maybe you don't HAVE to sync contacts anymore...
Click to expand...
Click to collapse
So any ideas when this version will be available.
I saw on that thread there are a few people experiancing the same problem. that the their msn contacts are getting added to thier device address book, which i find very annoying. and when you delete of the device it also deletes the contacts from your messenger list
if i was to get hold off msn messenger the one that worked on pocket pc 2002/2003, would it still work?
Dont suppose anyone would have it??
Where to download Live Messenger
Where can I download Live Messenger for the Hermes I have been looking and simply can not find it.
I saw on the connect website from Microsoft that there is a new version out since 16-12-2006. Has anyone been able to download this version already? If so, can someone give a review ?
Thanks
I've just applied to the beta program
hopefully I'm allowed in.
same i have also just joined. see what happens.
Could you guys upload the installer to the xda-devoloper ftp when you recieve it?
Somehow I'm not allowed to sign up for the beta. Perhaps it's the firewall here at school.
What are the latest news about it ?
Is this "contact sync problem" solved in this version and is this availaibe for download ?,
The versions I've tried you're still forced to sync with no other options
Plus theres been lots of problems even getting push with hotmail...the option just won't stick to "when they arrive" but stays on manual sync
is there an answer for this yet?
i would love to use windows live messenger, but hate getting some 250 contacts added to my contacts (in my phone)
/timmy
Just spent hours re-editing my contacts cos of live! eager to find a way of stopping it syncing but allowing me into messenger!
well is there a program that lets you put contacts into groups so that i could just filter all the live contacts?
a free one? or you know uhh one with a key?
falum: im the same as you, its a bastard to fix..
i wish this could be hacked at the moment, ive also found the WLM is pretty resource hungry, anyone else found this?
t
New kid on the block here so I hope someone out there can help me.
Recently got O2 Mini sd Wizard and really pleased with it.
Adding info. to the phone and synching with my pc OK.
I have just lost about 2/3 of my contacts - I don't know how.
But now when I try to synch with my pc I get an error message that reads:
'support code 800703fa' and synching does not complete.
I have tried soft reset but nothing changes.
When I try a hard reset, the phone behaves as though I have just done a soft reset and still nothing changes.
Anyone have any suggestions? (Polite ones please!!!)
+1 for title.
I would just go into ActiveSync on your phone and delete all of the accounts (click on Menu > Options, highlight the computer nickname and click Delete), then delete the sync folder on your computer, and create the account anew.
After creating it, go into your phone's Activesync again and click on Menu > Options again. From here you can configure the settings for each thing you want to sync, and can turn items on or off. For example, since my phone contact list is WAY more important to me, and I don't want my personal contacts ending up on my work computer (where I usually sync), I do not sync them at all. However, I always push Notes and Tasks from the phone to my computer, since I'm usually creating those while away from my desk. Each item can be set differently. I usually let Files sync in both directions, so I can nab new .cab files when I need to.
BTW, a Google search for "support code 800703fa" could be very enlightening, or very tedious, but either way, I'd recommend trying it.
Hi guys,
I've had my HD2 for almost 2 weeks now and am loving it! It's my first Windows Mobile device and I'm learning new things every day.
Everything is set up and working well *touch wood* but I have 1 slight problem. I've been sending/receiving emails via my btinternet account on the handset without a problem so far, but once I've sent out an email, there's no record of it on the handset. It doesn't show up in the sent box and, having had a look through the settings, I can't seem to find anything related to rectifying this type of problem. Am I doing something wrong and/or can anyone help?
Thanks in advance
Yup i have the same issue, another bug, sure it will be fixed soon though.
Also you notice how it does not sync any of the other folder either, atl east on hotmail it does not.
jrvenge said:
Yup i have the same issue, another bug, sure it will be fixed soon though.
Also you notice how it does not sync any of the other folder either, atl east on hotmail it does not.
Click to expand...
Click to collapse
Yep I'm having the same problem with my Gmail. The inbox syncs but no other folders sync even though I have selected them in 'Manage Folders'.
Yeah, I've noticed that. It's the same with Yahoo. I don't really mind that so much though to be honest. I just want the confirmation that my emails have been sent, it's very strange?!.
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
DEMODEMO said:
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
Click to expand...
Click to collapse
I'm also having problems getting my emails to come through. My btinternet email ones seem sporadic and I have to click on send/receive to get them to come through. My hotmail worked a couple of days ago but now nothing....and I know I've new emails. I keep getting the page appearing asking for my password and username poping up. Can't get it to sync at all. Whats the proxy setting you mention? Wheres that?
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
DEMODEMO said:
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
Click to expand...
Click to collapse
The easiest way to synch your hotmail account is by using the windows live software on your Leo. Just enter your username and password and it will do the rest.
ClownShoes said:
The easiest way to synch your hotmail account is by using the windows live software on your Leo. Just enter your username and password and it will do the rest.
Click to expand...
Click to collapse
hi , thanks.
i honestly 'prefer not to' install all the live stuff... as i believe ppl here have been able to sync without installing this? would you know if this is possible (it would be better)?
thanks
DEMODEMO said:
hi , thanks.
i honestly 'prefer not to' install all the live stuff... as i believe ppl here have been able to sync without installing this? would you know if this is possible (it would be better)?
thanks
Click to expand...
Click to collapse
You don't have to install anything, it's already there on your start menu. It simply automates your mailbox syncing.
ClownShoes said:
You don't have to install anything, it's already there on your start menu. It simply automates your mailbox syncing.
Click to expand...
Click to collapse
found it. ill give it a go, thanks for your help!
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
jrvenge said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
Click to expand...
Click to collapse
@
Having the same problem, there's no tick box!
It is strange if you cant see the boxes at least for some folders. I have to choice for Inbox, Sent Items and Junk mail.
Anyway you can try to keep the finger on the folder to get context menu where are other Folder options. And there is something I would like to ask some advanced user - why I can switch there from "Download email headers" to "Download complete message" but nothing happens and from Hotmail account the phone keeps downloading just email headers. Btw. when using POP3 for my other email account I am able to set this option to Download complete message and YES, there it is running like a charm. But with Hotmail I am not able to succeed.
Anyone knows the clue?
ClownShoes said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
Click to expand...
Click to collapse
man it was so easy. thx
jrvenge said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
Click to expand...
Click to collapse
thx .
got it working
ok maybe its a little late but i figured it out... ---> click on email--> click on menu--> new acc--> pick hotmail/live--> put login info--> if it goes to opera like it did to me or does appear below gmail or so forth on the email tab don't worry im gonna tell you what to do next--> find the windows live icon click it.. once ur logged in you will see Windows live Home follows by Messenger followed by sync--> click on sync--> a new option appears and it should be hotmail option to view your emails..--> now get out and go to your email tab..--> at this point your hotmail is sync to ur device and should be good to go..
ClownShoes said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
Click to expand...
Click to collapse
thanks so much clown shoes this is so simple but so easy to overlook i spent hours before i found this now have my saved mails
thanks!
I second the above poster! The fix for this was so easy, but so incredibly counterintuitive that I don't think that I'd have ever gotten this on my own.
I am trying to get the incoming mail server settings for the mobile.msn.com so i can add a second account. Does anybody know these settings?
I used to have, but now can't find the settings page for e-mail. I am going out of town, and want my email to download periodically. The settings window is nowhere to be found! It used to be a page that included Outlook and my GMail, and the idea was to hold stylus on the account to make modifications to the settings.
I can't delete an email account because...same window is missing.
Any ideas?
From inbox Menu select Tools > Options. This takes you to the page you wanted.
Thats what I thought also, but, there is NO tools to select!
I guess a hard reset is called for...darn.
jdwilson said:
Thats what I thought also, but, there is NO tools to select!
I guess a hard reset is called for...darn.
Click to expand...
Click to collapse
Try to access your settings through active sync, assuming you had gmail running as exchange server.
I don't use an exchange server...I'm an old retired guy!
I have a few things to look at before I do the Hard Reset, which is the last thing I want to do.
EMBARRASED.
It has been so long since I have had to modify my email settings....after selecting MENU...it is a scroll up/down menu. Sorry for wasting the space and time.
i own the hd2 t-mobile usa version
so like all of you, i was frustrated that deleting a gmail off of the hd2 (when set up via imap which is automatic from the normal gui setup) didn't work.
in searching these forms i saw that many of you have set it up via activesync. this is my first smartphone and due to my ignoance, i couldn't figure that out. i have outlook via activesync which works great, but can't figure out how to setup another e-mail address via activesync. i saw this page google.com/support/mobile/bin/answer.py?answer=138636&topic=14299via another thread here, but when i go to active sync on the hd2, all the setup options are greyed out. (if anyone could help me here, I would appreciate it)
anyway... so i decided to press on and found this. when you have the gmail inbox open and you go to menu - tools - options - gmail - edit account setup - 6 screens over - advanced settings (really!?!? i mean really!?!?) there's a drop down that has two options:
1. move them to server trash
2. delete them off server
the default was set to "move them to server trash." i changed it to "delete them off server." i then sent myself an email, deleted it on the hd2, and unfortunately it came back when i hit send/retreive.
knowing that didn't work, i went back to the above setting and put it back to the default "move them to server trash." when i tried it again, it worked. i've done three test e-mails to verify and it works fine -- every time i delete off of hd2, they don't come back (and they are in the trash folder on gamil server).
oh the whoes of smartphones... hope this works for you. (here's 3 hours of my time i'll never get back) good luck everyone and let me know.
Awesome dude! Many thanks for this, It was always a pain to receive emails at work, delete them, to onyl get home and have them come back down in Outlook!
ok well here's an update. it apprears there's a bug in the sence gui. if you delete the email from the sence gui (menu - delete message), the email comes back.
however, if you delete from the gmail inbox (select inbox on gui -- lower left, select the email you want to delete, press delete and you get a confirmation window), it will also delete from the gmail server (move to trash folder).
can someone else verify this?
Yea, same issue here. If I delete from Sense UI, it comes back when I press send/receive. Deleting from the inbox is the only way i can get things to delete properly.
Strange thing you're talking about, until now I never encountered this issue, mails never come back after I deleted them from My HD2.
I upgrade the ROM very often and never had this issue (stock roms, Dutty's ones and now Topix ones)...
Howling Wolf said:
Strange thing you're talking about, until now I never encountered this issue, mails never come back after I deleted them from My HD2.
I upgrade the ROM very often and never had this issue (stock roms, Dutty's ones and now Topix ones)...
Click to expand...
Click to collapse
howling, are you specifically talking about gmail?