Bluetooth turns itself off - XPERIA X1 General

I have had a problem where my bluetooth just turns itself off for no reason. Anyone else had this.

There were a few posts on this a couple of days ago:
http://forum.xda-developers.com/showthread.php?t=440110&highlight=bluetooth

i have the same problem...it is anoying because i use a carkit and every 2nd or 3rd time i start the car, the carkit doesn't connect to my X1 because the bluetooth is off again!

Which panel are you using?
I seem to remember having this issue when I first got the X1 but have not had it for the last few days.
I notice it quickly as my car uses bluetooth and so every time I get in it I see it.
I used to used the middle left panel, now using the SPB panel. Maybe a coincidence of course.

I just rebooted my phone and bluetooth stayed on. I also switched wifi on then off and it is still on. I will monitor it to see if this is the case for the longer term.

Try leaving your wifi off and the BT should then become stable and stay on!

i'm using the today panel (on top left). i also turned on BT and Wifi then i did a soft-reset...but BT didn't worked...Wifi is ok.
anyway...BT should work on every panel as good as on the other...if it doesn't there's a bug.
hope that bug will be fixed after the next fw update, as they wrote on the other thread.
greetz
zmaster81

I have still got the problem. Will try not turning on wifi and I have reported it to Sony Ericsson. Hopefully plenty of other people will too to keep the pressure on.

stuartforrest said:
I have still got the problem. Will try not turning on wifi and I have reported it to Sony Ericsson. Hopefully plenty of other people will too to keep the pressure on.
Click to expand...
Click to collapse
I can attest to this as well. My Bluetooth has been turning off automatically after an unknown period of time. I was running WiFi at the same time, but then turned it off and noticed Bluetooth had stopped working 5 minutes later.
The next time I noticed this, I went into Comm Manager and Bluetooth was "ON", but after clicking the right softkey then "Bluetooth (settings)", WM told me that Bluetooth was off. I turned it back on manually and it was working fine. I really have no idea why, as it has been doing this since I got it (1 day ago, using the X1i in Canada).
A bit off-topic, but I've installed S2U2 and had some problems. I checked the official thread, but no resolutions. Just wondering if anyone else has tried it out on their Xperia. It seems to run fine for a little bit, but then doesn't show up at all after it's invoked (it still responds to the 'unlock slide', and the device isn't frozen. It's just missing the GFX).
Not to turn this into a complaint thread, but a 3rd issue I have with the phone (which I DO LOVE so much still), is that upon every boot up, I get a notification that states "[Connection Setup] The operator does not exist in the database. Please contact your operator for the connection settings. Connections Setup will redirect you to the Connections screen."
After I click HIDE (only option), I'm forced over to the Connections cpanel, where I already have an active "ISP Modem" connection that I setup when I first got the phone. Just wondering if anyone has seen this before and whether or not they have a fix.
Other than that, I'm truly in love with the phone, a perfect device for my needs!

zmaster81 said:
i have the same problem...it is anoying because i use a carkit and every 2nd or 3rd time i start the car, the carkit doesn't connect to my X1 because the bluetooth is off again!
Click to expand...
Click to collapse
Me too

I still have this problem. I called SE on 4th and they said they would get back to me in 3-5 days which I questioned at the time. I called them again yesterday as I had heard nothing and they had a record of my name and address but no record of a report being made. I have reported the problem yet again. They said I would get a call back today so I will wait and see.

Wasn´t there a song from the Eurythmics "Sweet Dreams" ? or from Roy Orbison "Dream you".
I will take it back IF you get an answer ...
Claus
stuartforrest said:
I still have this problem. I called SE on 4th and they said they would get back to me in 3-5 days which I questioned at the time. I called them again yesterday as I had heard nothing and they had a record of my name and address but no record of a report being made. I have reported the problem yet again. They said I would get a call back today so I will wait and see.
Click to expand...
Click to collapse

Surprisingly SE just called me back saying they have had quite a few reports of this and they were gathering info so they could pass it through to the developers who are going to release a firmware update. They asked me a few questions about what software version my device had etc.
I urge you if you have this problem to contact them because then it will hurry them along to fix it.

Sony Support - Confirmed Update
Hi all,
Per the above postings I have just contacted Sony Ericsson (UK) support on the following number: 08705 237 237. Support was very helpful and informed me that they were gathering information for new update which should be no promises, released within 2 weeks. They are well aware of two problems. Bluetooth turning off and email/sms alerts not always working. They are looking for any more touble shooting problmes from the X1 community before they close the door developing the new update.
Call now and let's get some of these sorted.
Tom (UK)

ok, so that´s very good and I am taking back my little sarcastic comment
Claus
stuartforrest said:
Surprisingly SE just called me back saying they have had quite a few reports of this and they were gathering info so they could pass it through to the developers who are going to release a firmware update. They asked me a few questions about what software version my device had etc.
I urge you if you have this problem to contact them because then it will hurry them along to fix it.
Click to expand...
Click to collapse

I was as surprised as you were!

I have the same bluetooth problem like you all.
My bluetooth is switched "ON" by default and when I boot up the phone, it is still "ON".
But when I switch the panel, the bluetooth automatically switched "OFF", not sure what is the reason for that.

I tried that but mine stays switched on even if I swap panels. It just seems to turn off randomly.

update
They can add internet explorer mobile 6 to that update as well

Related

Bluetooth toolkit no switchy offy!

I have read the fairly expansive discussion on the matter of bluetooth, and so I will attempt to avoid repeating well documented problems with the built in bluetooth interface.
Who would have thought that Microsoft would write buggy, incomplete and incompatable software!! !!
I have been experimenting with the bluetooth toolkit as found on website - http://bluetooth.i-networx.de. Firstly one must pay respect to anybody who attempts to correct the horrendous built in functions.
However, has anybody else noted the problem with the XDA II no longer switching itself off after a function (ie text message etc). Now the functionality of the tools make it still preferable to not having them, though it must be said the already spurious battery life of the XDA II is taking a real beating - particularly if you receive a text messagae when you are not near your phone.
The problem must be related to the code within the toolkit that allows twin power settings, as this somehow seems to be defaulting to always on, despite the settings shown on the device.
Help!!
Cheers
James
PS - I must say, this is probably one of the most useful forums on the web. If I am asking a question that has already been discussed, shoot me then point out where it is.
Ta!
You're not the only one with this problem, and it has been discussed at length, but I'm not going to shoot you (mainly because I don't have time to trawl through all the past threads to find examples ).
We're all waiting patiently for Tobias to fix this bug and release a new version, but it's all gone very quiet...
you get what you pay for
ms dident invent bluetooth
ms as a rule dont make too good implementations of
features they dident invent and hand them to you for free
too bad HTC dident put on a probber bluetooth stack
I had to uninstall bluetooth tools because of this problem, i found my phone swittching on in my pocket and there were quite a few occasions where i managed to make calls with the phone in my pocket whilst walking downt he street without even knowing that i had made them, it was a real pain not being able to get the phone to stay turned off
I had the same problem, and also of bluetooth not switching off when the little white circle turns gray. I have however found when I edit the register settings for PBT, to shorten the time to 10 seconds, it works perfectly and reliably, and goes off by itself.
The right key is
HKEY_CURRENT_USER\Software\PBT
Change AutoOff to a smaller number e.g. 10000 (which is 10 seconds). It now works like a charm.
Try it out and let me know if it is a general solution.
Surur
Thanks for the comments guys,
I suspected I wasn't the first to have this prob.
Hard to be too dissapointed Tobias though, as even with the bug, he still did a better job than MS managed!!
Thanks for the registry alteration. I will make it and let you know after a trial period of a week.
Cheers
JJ
registry editor
Hi guys,
Can't find a registry editor except the PHM one, and can't make that one install
Help!!?!
No switch off
G'day all,
newby, I have a similar problem with myImate & O2 genuine BT head set. After some excellent assistance from Mtekk people it finally worked but has on occasions been left "open" and callers privy to my conversations. Good thing I am a good boy :>
I changed mine to what was suggested on the registry and the result is what expected. It turns off. Thanks for the suggestion.
Another problem I found with the 60 second auto bluetooth shutoff is that I can't answer a call from my headset bluetooth even after the bluetooth turned on automatically.
But it seems like it's working with the 10 second settings. Thanks again for the suggestion. Now I can save more battery life with bluetooth on.
another problem
my device is Qtek 2020 and i upgraded the rom version to iMate 1.72 successfuly
i use your program blue tooth tools with the headset HBH-35 and it works great except one problem. with the program
during a phone call with my (Qtek 2020 upgraded to iMate 1.72 rom)
when there is another incoming call waiting in case i chose to ignor it or of i don't do any thing when the call is transfers to the answering machine, the primary phone call continues but i cant hear the other person and he cant hear me so i press the hold button and then the resume button and then i can hear him again.
when i uninstalled the bluetooth tools program every thing worked good again
can you please fix the program so i can continue using it
bye bye
i.e. please reply to this e-mail
I guess I spoked too soon.
It was working great, until I turn on the auto shutdown of the bluetooth. When I make a call and decide to turn off the phone during a call, the bluetooth turns off too. This only happens if I have the timer on, if the timer is off, then I can turn my pda off during a call.
The call waiting thing
Hi K_blal,
I had the same problem. To be honest, I don't like call waiting, as generally, if I am on the phone I don't want to be disturbed anyway!
You can switch the call waiting off in the Phone settings (under SIM card services)
After this, no more irritating call waiting issues!!
I know it isn't necessarily a solution, but it will suffice until we get an update from the guys who wrote the software.
PS - Might not hurt to give a donation to the people who wrote it, it may incentivise them to continue supplying top software!! Without them, my hands free kit would be a lump of useless plastic!!
Cheers
Jjcodex

Phone freezing

Hi,
I have a big problem with my Tytn (sorry if this is already been posted). Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls even if the caller gets the normal ringing signal. No trace is left of the call, neither in calls list! This is a really serious issue: please, let me know if you have an idea of how to solve the problem.
Thanks!
I am having the same issue. I haven't been able to isolate it. I was havign to0 restart 1-2 times a day. Same systems press the power button nothing. Lights blinking everything looks ok. but nothing on the screen. and i miss calls. really pain in the ass. I loaded mobile secretary and it hasn;t locked in a day or two which is odd.
I also sometimes have to rpess the power button two times for it to wake
me too
It's happening to me too. I will lose service and the phone doesn't go out and poll automatically when service should be good. It may show 1, 2, 3 bars then when I try to make a call it hangs, and then get an x and a Y!, then searches for service. I have the GSM only hack installed and the activesync workaround and it still does this. It is not useable as a phone.
do a search in this forum.
one relevant thread here:
http://forum.xda-developers.com/showthread.php?t=285974
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
mnez said:
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
Click to expand...
Click to collapse
I think warmkiwi's link may be relevant to jimwormold's original post, which may not be related to your and angled1's problem of failing to poll correctly after dropping it's signal.
Mike
yes, it was. sorry, i should have quoted the original author (jimwormold)
well, sorry for being so picky on you :|
Now when we have defragmented the conversation I wonder if the GSM problem is reported more widely? and what is supposed to do in order to isolate the problem and fix it...?
jimwormold said:
Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls
Click to expand...
Click to collapse
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Philip said:
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Click to expand...
Click to collapse
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
To be honest there are quite a few possible causes for the freezing issue(s). I would suggest searches and the wiki on such things as (and you may or may not have tried some already):
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
3. Always shut down Wifi when not in use (vital particularly overnight but also good practice to avoid lock ups)
4 For overnight and possibly other quiet times you can consider having your device automatically perform a soft reset to clear any running programmes that may block alarms/receipt of mail etc. Look for such things as xbar or SK schema
Mike
mikechannon said:
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
Click to expand...
Click to collapse
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order for DirectPush to work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
mnez said:
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order to DirectPush work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
Click to expand...
Click to collapse
I agree they may be cause and effect for some folks. Although I don't believe we can say that all the freezing and lock-ups are due to dropped GSM signal and freezing when failing to re-establish it. The items I list either taken together or individually have been found by others to work in some cases.
I appreciate that if you require Active Sync running then this is not a solution for you. I think the issue of crashing on loss of signal requires more analysis and I'm not aware of much discussion of it - though I could be wrong!!
Mike
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
mnez said:
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
Click to expand...
Click to collapse
Very kind of you to say so
Look forward to seeing your findings.
Mike
new phone
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
angled1 said:
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
Click to expand...
Click to collapse
Good news - hope it continues to work well.
Mike
I am reporting from the test field that my problem persists, despite uninstalling all phone-related extenders.
I have noticed that freezing is paired with disabling Bluetooth. So after switching the phone off (flight mode on) and back on (flight mode off), I also have to turn on Bluetooth.
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
I have contacted my vendor and asked about replacement policy, they are "checking this with the importer". It's a beauty of living in not-so-western country. Poland is the name.
mnez said:
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
Click to expand...
Click to collapse
I'm having exactly the same problem, very annoying because the staus LEDs keep blinking as normal. I too think the problem is UMST-GPRS switching related, as I also have problems when phoning while I drive with my car from a UMTS enabled into a GPRS only zone. The voice call is interupted and I get a loud noise, sounding like a scrambled voice, on both sides of the connection. At home my UMTS signal is very weak, so I think it happens when I move around the house to a place where the TyTN switches to GPRS.
I've put my TyTN to "GSM network" only now to see if this helps, but I use UMTS frequently so this is no long term solution for me.
pbw
same problem here, only gsm wil not help, new sim cards wont help either even other provider wont help
check: http://forum.xda-developers.com/showthread.php?t=287669
treid several different roms nothing will help
good luck
Hi,
mine was siffering of freezing issue, I sent a mail to HTC support, they don't know about it but the guy said me that I must to hard reset my device. Then no more freezes, I will keep testing it.
Regards,
Taguapire.
BTW: I changed my old and almost destroyed SIM card by a new one.

missed calls

hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.
Edit: Never mind the soft reset fixed it, sorry you can delete this thread.
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
dragon_76 said:
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
Click to expand...
Click to collapse
Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.
Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pigfucker land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call ************* Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.
you dont have to be so angry about it.
HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.
Couldn't help but post a reply
After reading the posts, I am still not sure if I understand the problem. Is pigfuckerland the only place where this is happening. Since I do not live in pigfuckerland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pigfuckerland on my travels. I have attempted to look up pigfuckerland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pigfuckerland has made it online. Thanks for any and all information in advance on pigfuckerland that you are able to provide.
Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her
I would recommend you change the call ringer pulling setting from the default 5sec or something lower.
If a caller don't call long enough, you might miss a call.
Having a lot of problems
I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!
What Radio ROM are you running? I had such problems with the Telus P4000 which is the HTC PPC-6800 or Sprint Mogul. I am currently running 2.06D and it's great the unit came with 1.32 originally, tried 1.40 and 1.47.01. 1.47.01 wasn't bad but not great, had some luck with 2.13 but found 2.06D to work best. I am interested in the latest rom which here which enables REV A, this may help too.
Hey Duck,
try doing this. I think that was happening to me too when i first got my phone. it is going into like a hibernation mode and like a computer's hard drive it is suspending itself til you wake it up. try going into settings/system/ power management or the battery icon. In there go to advanced and make sure that you unmark the two check boxes cuz you obviously dont want the unit to turn off. I hope this works for you.
A friend of mine had this same problem on his P4000. He changed the settings on his phone so that the screen never turns off. When I found out I told him that was a rediculous solution...he told me a CSR told him it was a fix. I convinced him to do a hard reset and it has fixed the problem. If it didn't, I was going to get him to DOA his phone. Try hard resetting...see what happens.
LOL at you people replying to a post from MAY 2007, 4 rom upgrades later toooooo funny
I'm Having the Same Problem
I live in Puerto Rico a US Island 100X35 and hare we have worlds largest collections of antennas per square mile... I is no a problem antennas....
I have the new Sprint ROM I hard reset the Phone and it works for a Day or so without having any app installed on it... and the problem persist... lot of misscalls and some times no voicemail notifications or miss calls notifications
I read a lot and have a lot of hard times with ****ING MORONS in sprint and the have this strange ****ING useless database with most common problems that the only problems reported are with Java and with Bluetooth so after a lot of reading I found some articles about people saying that they ware trying to make some changes to the Bluetooth and they start having problems with calls notifications... Ummmm Java and Bluetooth may be part of the problems when my phone works better is when I have no Headset and when have no Java appz but Hey is a ****ING PDA Phone I want to use Bluetooth... and Java...
What ever it is the problem I don't Know but is someone really know let me know and please **** Sprint and **** Microsoft jejejeje sorry But I think sprint programmers are a bunch of incompetents in a partnership with the Morons of microsoft... and HTC making thinks without thinks about a simple thing (BUG FREE, LOTS OF TESTING, and SOFTWARE and HARDWARE INTEGRATION)
That is what makes Linux what Linux is GPL good Hardware, Testing and Good Integration....
Bluetooth Problems
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Testing and More [email protected]#*ing Testing
jrobertiko said:
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Click to expand...
Click to collapse
Ok I'm Testing for obligation the New (not even Alpha ROM 3.16.651.0) becuse I cant go back to my old ROM I don't Know why but That is not the thing The thing is that I have stop using My Bluetooth because I left it in a friends house and I have seen that I'm having very less problems with The lost Calls... I don't Know Some say it is Sprint Problems, Some Say Windows Problems some say Active Sync Problems.... I personally thinks a little bit of everything....
For now I'm having less problems now that I'm not using the headset...

My Omnia 7 keeps loosing it's 3G connection

My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.

Hardware/Software Issues Thread

Hey everyone, i decided to create a thread for all Atrix owners for all Hardware/Software issues.
The goal is to hopefully document all known problems so that owners can be aware of issues and possible solutions.
I don't have a Atrix myself, but 2 friends of mine do and i will post there issues and the problems we have had so far!
So please post all problems so that we can easily find issues here.
So 2 of my friends have the Atrix and man it's been ridiculous so far!
Friend M. the "mooseman", is on his 3rd Atrix!!!
-First issue he had on Atrix #1, the charge/battery low LED on the top right did not turn on ever! When charging or full battery or low battery, led never came on!
-Second issue on Atrix #1, the phone wouldn't want to charge past the 40% charge mark either using the wall charger or from usb power from a pc. Factory reset, removing battery and cycling battery no good.
Solution: Atrix was exchanged for a new unit.
Atrix #2 from the "mooseman"
-First issue was again a charging issue that got stuck at a percentage, i think it was at 80%, even after being left on wall charger for a hour, Again no good.
-Second issue was that the screen was "Flickering" mainly very noticeable on any black displayed on the screen. We first saw it on the home screen background on a black part of the background, tried resetting rebooting, no good!
Solution: Atrix was exchanged for a new unit. At the bell store the tech wasn't even able to access the sim card over usb on the Atrix with a special device they had to copy sim contacts and info.
"Mooseman" is on his 3rd Atrix and so far so good, for now. All his Atrix's were from Bell and running 2.2
Friend M-furries. the "Iranian Warlord", will be going onto his 4th Atrix!!!
-First issue with his Atrix #1, he was experiencing call connection problems and dropped calls if i remember correctly. Also he told me that it would turn on by itself sometimes.
Solution: Exchanged the Atrix for a new one.
-Issue on Attrix #2, he had rooted the phone and enable 3rd party programs within settings, phone was functioning fine and was rebooted many times without issue.
He then decided to download "Talking Carl.ipa" which is a iphone app lol, why, god knows, but he tried it and when he did it didn't work as expected and gave him a force close, he forced closed and when he did, the phone rebooted.
Only thing was that know it wasn't booting up at all! It remained on the pulsing moto bootup logo and did not boot, even after many attempts nothing.
He went into recovery mode and did factory reset, what happened after that?
His phone booted up except that the resolution of the screen was as if it was really high as everything including the main menu, taskbar icons, text, everything was supper small and very hard to see!!! Furthermore he tried the phone dialer and nothing, it would try to open then instantly close! So no more phone except if it was a incoming call . He then looked for a stock rom for the Atrix but didn't find any so he tried to install gingerblur rom and still no good, everything was super small and phone dialer still closed when launched! We downloaded all drivers, moto agent and motorola sync and could you believe that there is no emergency firmware recovery within motorola sync!!! No recovery or option to upload a firmware, wtf!!! The samsung galaxy S had that option through Samsung Kies, as does the iPhone from iTunes, what the hell motorola!!! Called there tech support and it was useless, they tried a ota update lol!
Solution: Exchanged the Atrix for a new one.
-Attrix #3, he had it for a couple of weeks and now he is getting an issue with the screen "Flickering", it appears to be "Flickering" on the top status bar!!!
Solution: "Iranian Warlord" will be sending this unit in to get another one!!! He will be on his 4th Atrix!!! lol! All his Atrix's were also from Bell and running 2.2
Mods, can we make this a stickey?
Tell us more..
Well hopefully he will have a good unit when he gets his 4th Atrix, i hope! I'll let you guys know as soon as he gets it.
Update: Actually my friend with the "Attrix #3, he had it for a couple of weeks and now he is getting an issue with the screen "Flickering", it appears to be "Flickering" on the top status bar!!!"
After further investigation, It's actually the whole screen that was flickering, furthermore it only appeared when the battery was around 20%, however it disappeared as the battery further discharge towards the 5% battery level, strange indeed. Perhaps somethings up with the power management.
We also found out that there is a Bell update for 2.2 that fixes a couple of bugs, so we'll try that out on his phone and after testing it for a while I'll post here any updates from it! Hope that it works because these are awesome superphones!
We are going to try this update first before getting the 4th atrix.
speeman2049 said:
-Issue on Attrix #2, he had rooted the phone and enable 3rd party programs within settings, phone was functioning fine and was rebooted many times without issue.
He then decided to download "Talking Carl.ipa" which is a iphone app lol, why, god knows, but he tried it and when he did it didn't work as expected and gave him a force close, he forced closed and when he did, the phone rebooted.
Only thing was that know it wasn't booting up at all! It remained on the pulsing moto bootup logo and did not boot, even after many attempts nothing.
He went into recovery mode and did factory reset, what happened after that?
His phone booted up except that the resolution of the screen was as if it was really high as everything including the main menu, taskbar icons, text, everything was supper small and very hard to see!!! Furthermore he tried the phone dialer and nothing, it would try to open then instantly close! So no more phone except if it was a incoming call . He then looked for a stock rom for the Atrix but didn't find any so he tried to install gingerblur rom and still no good, everything was super small and phone dialer still closed when launched! We downloaded all drivers, moto agent and motorola sync and could you believe that there is no emergency firmware recovery within motorola sync!!! No recovery or option to upload a firmware, wtf!!! The samsung galaxy S had that option through Samsung Kies, as does the iPhone from iTunes, what the hell motorola!!! Called there tech support and it was useless, they tried a ota update lol!
Click to expand...
Click to collapse
Sorry to say but your friend is an IDIOT there! Like really? What was he thinking loading an iPhone app. It's OBVIOUS that it WON'T work. I mean if it was THAT easy, we'd have ALL of the iPhone apps running alongside with our android ones! Second this is in no means a fault on the Atrix. This is purely HIS fault. Your friend took the chance too root. He should have done his research and had he, he would have read in basically every ROM/root thread here that THE BELL ATRIX does NOT have a SBF to fall back.
I'm just surprise that Bell would let you exchange the phone because once you root, you lose your warranty.
fairly happy with 2nd one BUT !!! .....
My 2nd Atrix works OK so far. The first had the voice quality issue.
I still have 2 big problems:
1. WiFi crashing router. After some time (sometimes many hours) my router will crash (needs full restart/unplug). I put the Atrix on its own router so it does not affect the rest of my home network.
This happens with my Actiontec (FIOS), D-Link Dir655 and Linksys WRT54GP2 (super old but thats what the Atrix is currently on)
My DIR655 is running pretty old Firmware but I just dread redoing all my setup/config if I go to the latest 1.3x.
Does anyone here use the Atrix on a DIR655 N router without problems?
I turned Wifi sleep of on the phone etc, etc but still!
Pretty annoying but I can live with it. My first Atrix did exactly the same.
2. VOIP mic problems! Skype, sipdroid etc... Its supposedly a problem with the MOTO implementation of the AudioSource Object. Its very limited and does not allow commonly used settings. I read that you can also only use the back mic.
I wonder what MOTOs official statement on that is?
Its true and I told him that he was retarded for even trying that lol! Luckily he was able to change it! However he is still having issues with this atrix, he's waiting for the bell ota update to fix a bunch of bugs on 2.2
My 2 friend's haven't had any wifi problems though, perhaps its the router your on? Wifi has always worked on all they're atrix's that they had so far!
Issues:
1. The LED (one of them would flicker and then go off).
2. The voice quality on the phone. Everyone would tell me I sounded muffled.
3. I have a problem with network error on the Market app.
4. If I leave my finger relatively still on the screen for longer than 15 secs, the will stop responding for a few secs and go crazy. (This happens with all units. It's a "feature" on the phone). Kind of makes it hard to play games.
5. I can't lay down the phone on any surface that is not flat, as the LCD will not work (ie. bed)
6. I get randomly disconnected from the AT&T network.
7. I get a few reboots per week. Sometimes in the middle of a call.
That's all. Besides those things, the phone...is still horrible.
spacev said:
Does anyone here use the Atrix on a DIR655 N router without problems?
Click to expand...
Click to collapse
I'm actually using a DIR655 and I don't have any problems. Then again, I'm using firmware 1.33NA. That's bizarre though, I've never heard of a device crashing the router. I'd recommend that you bite the bullet and upgrade your firmware. You do know that you can save your current configuration, right? It's under:
Tools > System > Save to local harddrive
Love this phone so far. Luckily I haven't noticed any of the mentioned problems. Except 1, with VOIP, it doesn't seem to be working properly. Yesterday I tried Skype, tried speakerphone, tried headset, tried BT, nothing worked, I can hear the caller, but they can't hear me at all. Now today I tried again, I can still hear them, and there is a weird progress, they can hear me, not with BT, but with headset and speaker both, but my voice as they say was very broken, noisy, too much disturbance etc...
Besides this issue, (M)Atrix rocks!!!
Atrix just wont connect to mobile data, it will tease you with showing you there is an H+ connection available, but it wont let you axx it..
And it worked fine for one day x.x
wirednix said:
Issues:
1. The LED (one of them would flicker and then go off).
Click to expand...
Click to collapse
no issue here on that...not sure what to suggest :/
2. The voice quality on the phone. Everyone would tell me I sounded muffled.
Click to expand...
Click to collapse
hmm...I remember reading that people that had this issue, when they lowered the noise cancelation feature, they didn't sound muffle anymore. Maybe you can try this out? I don't have this issue, so not sure if that will help.
3. I have a problem with network error on the Market app.
Click to expand...
Click to collapse
Are you still getting this on WIFI? I know sometimes the Market acts up on its own, though I haven't heard of it happening recently.
4. If I leave my finger relatively still on the screen for longer than 15 secs, the will stop responding for a few secs and go crazy. (This happens with all units. It's a "feature" on the phone). Kind of makes it hard to play games.
Click to expand...
Click to collapse
hmm...got to try this to see if I have this issue.
5. I can't lay down the phone on any surface that is not flat, as the LCD will not work (ie. bed)
Click to expand...
Click to collapse
I've noticed the opposite accutally...if the phone is ON a flat surface, it doesn't respond properly. Like multiple times I am required to click on an icon shortcut on the homescreen.
7. I get a few reboots per week. Sometimes in the middle of a call.
That's all. Besides those things, the phone...is still horrible.
Click to expand...
Click to collapse
I think you should exchange it for a different phone :/ I know the reboot issue is fixed with the 1.5.something update for AT&T.
CrazyMcCool said:
Atrix just wont connect to mobile data, it will tease you with showing you there is an H+ connection available, but it wont let you axx it..
Click to expand...
Click to collapse
Have you forced trottle your network to only be 3G? Are you in a known weak 3G area when that happens?

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