HTC support disappointed me big big big time they are the worst: please read - Shift General

You Know although I was a big fan of HTC products, and I used to buy many gadgets from. UNTIL a friend of mine went to Spain, and I asked him to purchase for me an HTC shift which costed me 1399 EUROS.
I was surprised that the Vista on it is in Spanish, and when it arrived to me, I thought it would be changed to english easily, but then I realized that it is not possible at all to change the language to english.
Anyhow I contact HTC support, and asked them to help me get an english version, since buying a new vista is expensive. It took them more than 10 days to respond back to me, and they repsonded that they can't help at all.
To give a comparison, lately I bought a desktop from AMD here in ISrael, and I was surprised that the vista was in Hebrew, so when I contacted them they immediately within the same day, told me to return the computer and they will change the vista to english by customizing a new computer specially for me. What a difference in service and support.
As a conclusion HTC shift sucks in every posibble way of support. I will throw this piece of garbage as a gift to one of my freinds. I made this mistake and I will tell everyone I know that HTC sucks, and believe me I have many people who will reconsider buying anything from HTC.

You purchased a spanish Shift, from spain, and were supprised to find it was a spanish language version?
You may well be able to hack the english language version into vista, but I think you'll find that as no one here works for HTC, we don't really care if you give your device away and then tell everyone that HTC sucks...
But 30 seconds worth of googling found this that may help:
http://www.froggie.sk/
Mephi

well I used froggie, and it prvents you from many system configuartions, so please don't tell me about googling, since I am an expert not a newbie.
I will make it my mission to post my experience on evry blog and forum I know, I really wonder how long will it take before everyone realizes that HTC has the worst customer service and technical support in the whole world, it takes at least 10 friggin days till you get a negative reply. So I was wondering what would happen if my device needed any repair that has warranty on it, I bet that they will not even answer till my warranty expires, and then they will reply telling me that they are sorry to give me any service since my warranty finished

hykhleif said:
well I used froggie, and it prvents you from many system configuartions, so please don't tell me about googling, since I am an expert not a newbie.
And HTC sucks
Click to expand...
Click to collapse
Well google some more then, I found several pages that explain how to change the language in Vista business, some 14 days ago.
Or you can just upgrade to Vista Ultimate, in Ultimate you can change to what ever language you want, any time you want.

hykhleif said:
well I used froggie, and it prvents you from many system configuartions, so please don't tell me about googling, since I am an expert not a newbie.
I will make it my mission to post my experience on evry blog and forum I know, I really wonder how long will it take before everyone realizes that HTC has the worst customer service and technical support in the whole world, it takes at least 10 friggin days till you get a negative reply. So I was wondering what would happen if my device needed any repair that has warranty on it, I bet that they will not even answer till my warranty expires, and then they will reply telling me that they are sorry to give me any service since my warranty finished
Click to expand...
Click to collapse
I dont really believe that you are an expert. Stating that you are surprised to find products of various countries in their local language. Whats surprising about that? Not everyone on this planet speaks English. Besides, what do you need English for.
Anyway, I myself, provided several ways to change the Shift's language (mine = Japanese) to any language you desire. It takes only 5 minutes of your time and if you would have checked this forum you would have found the post.
I even changed the language of (my fully Japanese) SnapVue to English.
Finally, what kind of friend are you? If you want to throw away a piece of crap, you should give it to your enemies, not your friends.

despite from the issue of buying a device abroad with the wrong language and wonder about it...
i really also think that htc should care more about their customers. they have really good products but i also think there support sucks.

I also found hts support to be of a sub standard. When my hard drive went down it I sent it to htc and it took 2 weeks from phone call to shift being returned and it still had the hard drive problem, so back it went to htc and 2 weeks later it was returned this time it was fixed, so it took a month from fault to working again, now as this device is aimed at the business market I feel a month with out the device is far too long, compare this with a screen fault my ibm laptop developed from phone call to fix was less than 48 hours (they sent someone to my house to fix it).
I will still be keeping my shift as it does the job I need it for and there is nothing on the market that could replace my shift, but I do feel htc support could be far better, looking back if I had know it would take so long I would have replace the hard drive myself.
Scottt

I guess I was a little more lucky than you guys. My problem was that the main exhaust cover in the center broke. It just cracked from taking it out the envelope case. And this after just 1 month, what a miserable design.
The shop here in Tokyo swapped the thing, no worries. But of course, it wasnt HTC, it was the dealer and I had wo winge about it.
I remember having a lot of grief when my Hermes` touchscreen died.
Of course they refused warranty and I ended up repairing it myself.
In his case, it isnt really a HTC support issue to change the language.
So i fully understand their reaction.

Why HTC Support really sucks
I'm sorry for the extra long post, but you should read it, it's really funny.. if you're not me ofcourse.
Sorry for posting here about an HTC Touch Pro 2, but this post is HTC Support sucks related. So, I bought my HTC TP2 in june this year from an official Romanian retailer(as I am Romanian) I found on HTC's website(emag is the name of this store). On 14th oct(at this time htc.com/ro/ did not exist), HTC released the WM6.5 ROM for Europe. I thought, hurray, I'm getting rid of the crappy wm6.1 interface. No chance at all, I'm still useing the 6.1 ROM, and here's why: To download the new ROM, they ask you to insert your SN, I did insert my SN, and after clicking download, a "Sorry, this download is not suitable for you" message appeared in red. My reaction was "wtf, they think I'm not smart enough to upgrade my phone, or what?". Anyway, I contacted them through email, and told them that there probably is a mistake on their system and I can't download the new ROM, because I bought my TP from an official retailer, not from a carrier or so(which oblige you to download their crappy modified ROM), and my region is indeed Europe, and I should be able to download the WM6.5ROM. They told me that the download for me will be available on 11th of november(one month later!!!). Ok, I waited. on 14th of november I contacted them again, because ofcourse there was no other ROM available for me. After few no-info-at-all emails, they gave me a link where to download the upgraded rom... on their czech site. I was.. again.. like, wtf. Why in the world should I download a Romanian ROM from a czech site? And the answer came promptly, "your device has been made for Czech Republic and you have to download anything from there". Ofcourse I don't speak Czech, I don't even know anyone to speak Czech, or anyone who visited czech, but suddenly I have to meet the Czech Civilization through HTC. I told them that this has to bean error and that I can't download the Czech ROM because it is probably a Czech language ROM, and I don't know a bit of Czech. They told me that the ROM is an English one I have nothing to worry about. I replied them that I payed 835$ for this phone and I deserve a Romanian ROM(in fact a Romanian ROM did exist, on htc.com/ro/, but only for Orange, my device wasn't suitable ofcourse). They told me that they can't do nothing about this, and I have to download the rom from the Czech site, and this would restore my phone to its original eastern europe language. What??? First of all neither Czech or Romanian are Eastern Europe, but Central Europe. Second, where do they speak English as a native language, in Eastern Europe?? Its original language is Romanian btw, and my actual ROM I have never modified, the original one is a WM6.1 Romanian ROM, so basically is a phone made for Czech people who speak Romanian. I'd like to meet some of these guys, if they learned Romanian only to have a cool Romanian language HTC TP2, they are cool. After few other emails, they told me that after I upgrade to the Czech ROM, I will have Windows Market Place on my device, and I will be able to buy some software, so I can use cyrillic letters on my keyboard and for texting. This is where I got really pissed off. How can anyone be so ignorant, that they don't know which languages use cyrillic letters, and which use the latin script(as Romanian and Czech language). Specially those people who I payed 835$, not just for a good device, but to be a happy client. After this I called HTC, and told them the whole story, and they told me they can't help it, my phone is made in Czech Republic(yes, in Czech Republic, this is what Jenny from HTC told me) and I have to use the Czech ROM, but I can download the sunny interwrite romanian keyboard if i pay for it. In fact, she actually made me feel bettter. Do you imagine what could have happened if my phone was made in China or Taiwan(as almost any other device in my house)?
This is my HTC Customer Support true story. I hope you enjoyed it. If you have an idea of what should I do, or how to make HTC to publish the Romanian ROM, which they have to have, because they gave Orange this ROM so they can modify it, please post me a reply.
I'm sorry for the extra long post, but you should read it, it's really funny.. if you're not me ofcourse.
I am aware that I could have download the wm6.5 rom from this forum or some other site, but I did want to have the official Romanian ROM, not some modified, way cooler, but sometimes buggy ROM.

Do you ever have the feeling that you were dumb when younger?

Well fellow htc owners ,
I think in some countries Htc , repair service is ok like mine - KL Malaysia , but still it depends on yr luck n yr type of htc device , if the htc device is a popular in terms of quantity sold , then u might hv a better choice of hardware spareparts and also software repair too - just like nokia too , i mean how many htc shift they can possibly sell in yr country = the parts ready on their shelf and their htc trained technician to backup and provide service to yr area concern . So u can say u boycott htc because of it's poor services rendered but hey - it's a damn good product , stable for wm5 , 6 , 6.1 , 6.5 and 7 too in the future , what other brand of pda u want to try to equal or better htc ? btw htc shift is a very good hybrid device , i dont think u can find one better for similiar price , so good luck to all htc owners , u hv to improvise instead of totally blaming them , htc is a giant now , do u think they will care abt yr complain , unless Obama uses it live on TV n he said the htc sucks , probably then the doggy htc will buck up everything they have . he he he , just my opinion , cheers everyone - jimmunsw

hykhleif said:
You Know although I was a big fan of HTC products, and I used to buy many gadgets from. UNTIL a friend of mine went to Spain, and I asked him to purchase for me an HTC shift which costed me 1399 EUROS.
I was surprised that the Vista on it is in Spanish, and when it arrived to me, I thought it would be changed to english easily, but then I realized that it is not possible at all to change the language to english.
Anyhow I contact HTC support, and asked them to help me get an english version, since buying a new vista is expensive. It took them more than 10 days to respond back to me, and they repsonded that they can't help at all.
To give a comparison, lately I bought a desktop from AMD here in ISrael, and I was surprised that the vista was in Hebrew, so when I contacted them they immediately within the same day, told me to return the computer and they will change the vista to english by customizing a new computer specially for me. What a difference in service and support.
As a conclusion HTC shift sucks in every posibble way of support. I will throw this piece of garbage as a gift to one of my freinds. I made this mistake and I will tell everyone I know that HTC sucks, and believe me I have many people who will reconsider buying anything from HTC.
Click to expand...
Click to collapse
Hey, man! You'd better go tu Russia, where, there's no ANY support! So, if you have a couple of straight hand's, you can install Win on ANY languige, and make ANY repair, by yourself. It's not so difficut.

nyd said:
After this I called HTC, and told them the whole story, and they told me they can't help it, my phone is made in Czech Republic(yes, in Czech Republic, this is what Jenny from HTC told me) and I have to use the Czech ROM, but I can download the sunny interwrite romanian keyboard if i pay for it. In fact, she actually made me feel bettter. Do you imagine what could have happened if my phone was made in China or Taiwan(as almost any other device in my house)?
I am aware that I could have download the wm6.5 rom from this forum or some other site, but I did want to have the official Romanian ROM, not some modified, way cooler, but sometimes buggy ROM.
If some HTC guy is reading this, my name is Andrei Mirt, just search your database
... and your company sucks.
Click to expand...
Click to collapse
Try www.sunnysoft.com/htc - this is where you get your localised software.

hykhleif said:
well I used froggie, and it prvents you from many system configuartions, so please don't tell me about googling, since I am an expert not a newbie.
I will make it my mission to post my experience on evry blog and forum I know, I really wonder how long will it take before everyone realizes that HTC has the worst customer service and technical support in the whole world, it takes at least 10 friggin days till you get a negative reply. So I was wondering what would happen if my device needed any repair that has warranty on it, I bet that they will not even answer till my warranty expires, and then they will reply telling me that they are sorry to give me any service since my warranty finished
Click to expand...
Click to collapse
nice rant.
Buy a pc from a foreign country and youre going to get a foreign language, 'expert' or not thats pretty obvious. Did you tell the person you sent to buy it to make sure it was a uk version? why do they have to pay to fix it for you?
also...theorising on possible future problems with a companies customer services that could possibly happen seems a little pointless.

J-Den ,
That is a good one bro , lol , i like yr reply , he he he jimmunsw
Best regards to all enjoying yr shift n having a hard time with their customer service ... cheers to all ...

hykhleif said:
(...)a friend of mine went to Spain, and I asked him to purchase for me an HTC shift which costed me 1399 EUROS.
I was surprised that the Vista on it is in Spanish(...)
To give a comparison, lately I bought a desktop from AMD here in ISrael, and I was surprised that the vista was in Hebrew(..)
I will make it my mission to post my experience on evry blog and forum I know
Click to expand...
Click to collapse
Yes, please do!
And don't forget to mention that you are an EXPERT.
*shudders with laughter*
"I will now post to every forum I know that I was surprised TWICE to find that Vista is sold in other languages!"
*falls over laughing*

HTC sucks in everyway possible!! Anyhow, you can always get yourselves IPhones and buy a MacBook Pro and go Apple... Not that Apple gives a **** about us, or for crying out loud, any other company! This is all about money and nobody gives a damn about people!.. at least Apple sells beautiful stylish design... What we are doing here is free advertising to these ************s, if you want to hit them where it hurts stop buying crap! Play football, surf some waves, go for a walk, whatever!! Just let these sons of *****es eat dirt and die! Have a nice weekend suckers!

aamaro1971 said:
HTC sucks in everyway possible!!
Click to expand...
Click to collapse
Then WTF are you doing on this forum?

@nyd
did you really resurrect a year old thread to complain about an entirely different issue and then reply to yourself???

Related

Shift delayed until Febuary.

http://www.boygeniusreport.com/2008/01/12/htc-keeps-letting-the-shift-shift/
Well the shift looks like has been delayed again now till Febuary. The reason why? Looks like HTC now cant decide if the shift should be shipping with the phone or not is one of the reasons. looks like they do read these forums and are really considering have it ship stock with voice capabilities out of the box.
How do I know this? well my new source just told me this. who is it? well our very own boygenius has emailed me that they are currently still deciding on this issue and its contributing to why the shift has been delayed.
The latest rom i have did still have phone settings in it so looks like they are swaying still towards it shipping with phone.
Now this kinda proves what i kept on saying that it had the phone abilities. what i was never sure of is if it will ship. we now know they are deciding on it.
That's nice to know... actually I just pre-ordered one.
but at least I'm happy cuz now every body can belive pawel was right!
I think still have to use the athena project's os for use full wm6.
I donated athena project...... mm.... actually not that much amount..
but I really want to say thank to athena project guys...
ok good news (even if delay are not so fun), I hope they understand why it is so important to have phone capabilities .. they put a SMS section on their shift support webpage ... if they remove this ability I think it will be a real problem because we all know about this ability and we'll never accept losing it. I own an HTC Touch but will be really happy to have a shift with phone + my Touch .. both are for different use (one as an calendar and real phone) and the shift allow me not to bring my touch all the time. I can choose which one I took .. I can't bring the shift to a party, to some holidays .. because there are too many risks of losing it, being stolen, etc.. so I would really enjoy both.
But what about the Origami 2.0 package? The shift had this package at CES2008... and it would be the PERFECT "official" reason for a delay. I think that with this package the shift will be THE BEST UMPC for more than a year.
Thanks for the news, I hope we will have more news in the coming days and weeks
ANOTHER delay?
Why don,t they just get the device out there with everything enabled and let the user choose how they wanna use it!?.
Who are they? Microsoft??
C'mon guys at HTC! just release it! We'll hack your ROMs anyway......
Pfeffa-rah said:
ANOTHER delay?
Why don,t they just get the device out there with everything enabled and let the user choose how they wanna use it!?.
Who are they? Microsoft??
C'mon guys at HTC! just release it! We'll hack your ROMs anyway......
Click to expand...
Click to collapse
It's not only about choice .. the delay comes from many reasons ... yes there are some choices to be made.. but there are issue about the number of shift to produce.. I have heard about CPU for the WM6 part that were not enough produced by Qualcomm and that was the big reason for the delay .. so we'll see
Hi, me tells a german distributor, that HTC has a "special Chinese Year" (like the chinese Year of the dragon, religion) within that, the people works not so a lot and be more relaxed, so that all things that come from there have delivery problems..
maybe i dont now it´s true, but that tell me a distri ;-)
i´m very angry about HTC politics, first they tell some specifications and later the dont have this specifications. (HTC Touch DUAL and S730 without GPS) I tell my users one half year ago, wait please for the new modells with GPS, and then, they change her product spezifications 1 months before to "without gps"..
i´m very angry, i´m sell and support many years with htc devices, i deployed and report many problems with the devices to htc or to the distris, sells more than 3000 devices since start with Wallaby/MDA ..
maybe it´s time to change again.
but we will see, i test the shift - is it right than we stay - is not i search again - i found always a other solution
koala996 said:
..I have heard about CPU for the WM6 part that were not enough produced by Qualcomm and that was the big reason for the delay .. so we'll see
Click to expand...
Click to collapse
Oh.. Well.. If that is the case I guess I should be a bit more understanding... I guess.
But it still sucks...
The Qualcomm patent problem stuff sucks too.
Sorry for the bad language, but that is how I feel.
It just does....
greetz,
Pfeffa-rah

Asian fonts... has anyone actually tried this...

Quick background... my original aim was to purchase a HD2 with the following:
1) an English UI that can also read/display Asian SMS, Internet, Music Player, File explorer etc (primiary Chinese only, but great to have Jap if possible)
2) Having the 3G 850Mhz Bandwidth
I am not a big fan of tweaking, especially hearing all the problems caused by CE-Star and other methods. Recently I'm pretty much convinced the HK Model of HD2 satisfy my requirement (1), but not (2). But seems to have both, I have to tweak.
I just found the following link and was wondering whether someone has tried it:
http://pocketnow.com/how-to/how-to-get-asian-characters-to-appear-on-non-asian-windows-phones
It gives more than just Chinese, from pocketnow which I think it's not a bad site, but other than bugs and problems, I am not sure if it applies only to the translation programs or actually everything, including SMS, Internet, Music Player, File Explorer etc... It would be great if someone tried could provide feedback, thanks heaps
squall09 said:
Quick background... my original aim was to purchase a HD2 with the following:
1) an English UI that can also read/display Asian SMS, Internet, Music Player, File explorer etc (primiary Chinese only, but great to have Jap if possible)
2) Having the 3G 850Mhz Bandwidth
I am not a big fan of tweaking, especially hearing all the problems caused by CE-Star and other methods. Recently I'm pretty much convinced the HK Model of HD2 satisfy my requirement (1), but not (2). But seems to have both, I have to tweak.
I just found the following link and was wondering whether someone has tried it:
http://pocketnow.com/how-to/how-to-get-asian-characters-to-appear-on-non-asian-windows-phones
It gives more than just Chinese, from pocketnow which I think it's not a bad site, but other than bugs and problems, I am not sure if it applies only to the translation programs or actually everything, including SMS, Internet, Music Player, File Explorer etc... It would be great if someone tried could provide feedback, thanks heaps
Click to expand...
Click to collapse
Well, I promise this will be the last post I make in answering your questions, as you did not seem to appreciate my last answers to your posts in this thread.
But, the way you worded this post I think others may find a bit confusing.
For your first point, it seems to be clear, but I am sorry to say that I personally find it offensive that you refer the people and/or the langauge of Japan as Jap. Is that not considered to be a pejorative term in your country of residence? Sorry, I lived more than half of my life in Taiwan, now closing in on 60 faster than I wanted, and had many IT Japanese friends on the beautiful isle.
I assume now that since your country of residence employs the 3G 850Mhz band (perhaps bandwidth is not the word you wanted here) you are not in Taiwan, but the US or Australia.
I think most people on this forum would not consider flashing a stock HTC ROM or installing a program such as CE-Star as tweaking, so that may confuse some. Sorry again, I tend to be too literal, as I write and edit for IT companies through various PR companies (and that does include, among others, Microsoft, Adobe, HP, Sony, Trend Micro, ...). Now, at least you know where I was coming from in my answers.
If you want to know what the program you linked to can do, why not ask the company that produced or is selling it? Without researching the program, it is just my guess that your desires overshadow the actual capabilities of the program in terms of altering the core capabilities of the OS.
As you require a phone utilizing 3G 850Mhz, and want Chinese support in reading and writing, your simplest course of action is acquiring the HTC HD2 in your country of residence, and then flashing to the Asian English HTC ROM. I should warn you here again that flashing a phone in your region to another region's ROM, even though from HTC, will void your warranty. One other question for you now, as I see from another post that support for traditional Chinese seems limited in the Asian English ROM, are you looking for support for traditional or simplified Chinese?
From your posts, and choice of words, I guess you are fairly young, unfamiliar with and fear such things as flashing a ROM, installing a program, or tweaking Windows Mobile phones. But, you have to jump in somewhere and sometime, and this is the best place to do it if you want an HTC PDA phone that meets your needs. A healthy fear of such things can prevent you from bricking a phone when flashing or tweaking a phone as you are more apt to pay attention to crucial steps in the procedure!
I am indeed sorry if my answers to your other posts put you off. That is my fault, as I thought we were using a common terminology.
Good luck with your quest to find the perfect HTC HD2 phone.
I am not sure why you got the impression I did not appreciate your assistance. Maybe I should've said you were the one convinced me? I am sorry if I made you feel that way, but in fact, i found you were the most helpful in that thread, so thanks lots That thread talked much about 3rd party software (not my preference) or the English (Asia) ROM. My intention of this thread is simply asking if ppl have tried that.
Second apology about using "Jap" for Japanese. I had no intention of offensiveness, it's kind of norm here and lazy to type. I love Japan and have Japanese friends too, they don't find it offensive at all. Further, it's a norm where ever I've been people use Honky for HK, Sing for Singaporean, UK for Scottish, Aust/Aussie for Australian etc etc. Without going into political/cultural difference debate, I sincerely apologies if the use of "Jap" made you feel uncomfortable, my bad and laziness.
Not really understanding your sentence here:
"If you want to know what the program you linked to can do, why not ask the company that produced or is selling it? Without researching the program, it is just my guess that your desires overshadow the actual capabilities of the program in terms of altering the core capabilities of the OS."
As far as I've read from people's experience, other than flashing the entire ROM, installing CE-Star or tweak the register (or whatever terminology that is more technically correct) seems to not 100% solve the issue and also creates problem, instability. To me, it's understandable since installing software on PCs hinders its performance, so of course same with Mobile... hence my preference of not 'tweak' or install 3rd party softwares. This brings the point that although I agree the need to jump in and risk, but it's not really the fear that stops me doing so. In my opinion I can always hard reset if problem occur, but I really do not want to do that with phone at regular interval like formating a PC.
I totally agree that if I want both of my features to be satisfied, is to buy local (Australia) and flash the entire ROM to the English (Asia) ROM. Now this option was only made to my awareness when I confirmed the HK version of HD2 is capable of reading Chinese (btw, it's Traditional Chinese I want, so this should be fine). I understand this can be done now, but with non-official-HTC ROM. (correct me if I am wrong).
The other problem is of course price. The phone is not officially out here, but it's expected to be at least 50% more expensive. The old HD model is selling here almost twice the current HD2 model in HK. So even though I now seem have the option of flash local model with Asia ROM, I have to factor in the steep price difference vs. ability of using 850Mhz (as oppose to 2100Mhz).
I do not think you've put me off or anything, I totally found your posts great with total appreciation. And I sincerely apologise if my wording is offensive to you, it was not the intention at all. Thanks once again for your assistance
Now you're offended people from another 3 areas
Honky for HK, Sing for Singaporean, UK for Scottish, Aust/Aussie for Australian
Click to expand...
Click to collapse
Apologise or suffer.
I apologise... I am sorry... don't punish me
squall09 said:
I apologise... I am sorry... don't punish me
Click to expand...
Click to collapse
Don't bother apologising - you're being teased
Haven't tried the link you mentioned but to get Asian fonts to display on English (or whatever) windows mobile you just need the right fonts, and to set the default font to be that. Personally I've been using Asukal's brilliant Japanese Support cab to display Japanese characters on my phone, since I listen to loads of Jpop and me wife's Japanese
Anyways here's a quick and dirty useful google link to get you started. Glanced at it, mentions something about CJK so that should have you covered: http://forum.brighthand.com/showthread.php?t=217045
EDIT: Note that this doesn't mean you can definitely write in Chinese. Plus Sense still won't recognise the Asian characters for some weird reason (at least the music player anyways)
aussiebum said:
EDIT: Note that this doesn't mean you can definitely write in Chinese. Plus Sense still won't recognise the Asian characters for some weird reason (at least the music player anyways)
Click to expand...
Click to collapse
You mention music player won't recgnise Asian charac's, does that include if you flash with Asian ROM? I would be pretty surprised if the Chinese ROM can't read chinese, then the music player for Taiwanese model is practically useless isn't it??
squall09 said:
You mention music player won't recgnise Asian charac's, does that include if you flash with Asian ROM? I would be pretty surprised if the Chinese ROM can't read chinese, then the music player for Taiwanese model is practically useless isn't it??
Click to expand...
Click to collapse
You see, I'm not using an Asian English ROM Maybe that one allows you to display CJK properly, maybe not. The resources I posted earlier basically allow you to at least see CJK characters, something not possible before without something like cestar (or whatever that prog was called.. can't remember now)
squall09 said:
I am not sure why you got the impression I did not appreciate your assistance. Maybe I should've said you were the one convinced me? I am sorry if I made you feel that way, but in fact, i found you were the most helpful in that thread, so thanks lots That thread talked much about 3rd party software (not my preference) or the English (Asia) ROM. My intention of this thread is simply asking if ppl have tried that.
Second apology about using "Jap" for Japanese. I had no intention of offensiveness, it's kind of norm here and lazy to type. I love Japan and have Japanese friends too, they don't find it offensive at all. Further, it's a norm where ever I've been people use Honky for HK, Sing for Singaporean, UK for Scottish, Aust/Aussie for Australian etc etc. Without going into political/cultural difference debate, I sincerely apologies if the use of "Jap" made you feel uncomfortable, my bad and laziness.
Not really understanding your sentence here:
"If you want to know what the program you linked to can do, why not ask the company that produced or is selling it? Without researching the program, it is just my guess that your desires overshadow the actual capabilities of the program in terms of altering the core capabilities of the OS."
As far as I've read from people's experience, other than flashing the entire ROM, installing CE-Star or tweak the register (or whatever terminology that is more technically correct) seems to not 100% solve the issue and also creates problem, instability. To me, it's understandable since installing software on PCs hinders its performance, so of course same with Mobile... hence my preference of not 'tweak' or install 3rd party softwares. This brings the point that although I agree the need to jump in and risk, but it's not really the fear that stops me doing so. In my opinion I can always hard reset if problem occur, but I really do not want to do that with phone at regular interval like formating a PC.
I totally agree that if I want both of my features to be satisfied, is to buy local (Australia) and flash the entire ROM to the English (Asia) ROM. Now this option was only made to my awareness when I confirmed the HK version of HD2 is capable of reading Chinese (btw, it's Traditional Chinese I want, so this should be fine). I understand this can be done now, but with non-official-HTC ROM. (correct me if I am wrong).
The other problem is of course price. The phone is not officially out here, but it's expected to be at least 50% more expensive. The old HD model is selling here almost twice the current HD2 model in HK. So even though I now seem have the option of flash local model with Asia ROM, I have to factor in the steep price difference vs. ability of using 850Mhz (as oppose to 2100Mhz).
I do not think you've put me off or anything, I totally found your posts great with total appreciation. And I sincerely apologise if my wording is offensive to you, it was not the intention at all. Thanks once again for your assistance
Click to expand...
Click to collapse
Apologies accepted, and I am gratified that you found some of my answers helpful. And, sorry if I jumped on your case too severely.
Actually, so far, no HardSPL has been developed for the HTC HD2, so the ROM that the guys in the other thread were flashing their Taiwan bought Chinese version HD2s to is the official HTC ROM version that comes with the English version of the phone that is being sold in Hong Kong.
What HardSPL does is allow one to flash to an unsigned ROM, or, in other words, a cooked ROM. So, if you flash with the ROM mentioned in that post, you can be assured it is a stock ROM from HTC.
Unfortunately, if someone does something foolish while flashing a phone, such as using the wrong ROM for the phone, it is entirely possible to turn your phone into an expensive brick that no amount of hard resets will cure, so caution is always advised. It has been done too many times in the past by too many people.
What I meant about the program you linked to is it most likely will not be able to give you all the functionality you want in the phone. I did follow the link for you, and what it actually is is a cab file for sunglobe's cab that installs traditional Chinese fonts on a WinMo phone. I have sunglobe's fonts on my older HTC phone, and can view Chinese with no problem.
As stated in other posts in this thread, if these fonts work well with the HTC HD2s new capacitive screen remains to be seen, and finding a software keyboard that could use those fonts and be compatible with the new screen technology may really be problematic. You might end up with being able to read most of what you want in Chinese on the phone, but not being able to type.
The 3G band problem surely is your hardest hurdle to jump over, as with recent HTC phones it has not been possible to do anything to enable more bands. That is a real bummer that makes these phones truly not worldwide. If you did not care about 3G data speeds, you could get the phone from Hong Kong,with no need to flash, but you would be limited to GSM speeds with data.
I held the HTC HD2 in my own eager hands last Saturday when I went to my carrier to pay my bill. If I had not recently spent a fair amount of money upgrading my computer............. The hardware is really stunning.
great to know apologies accepted, I really did not intend to be offensive or lack or appreciation.
Firstly, if I use incorrect terminology, I apologise as I am no expert in all this, so do excuse me if I do not follow exactly your knowledge when it comes to Flash, tweak etc.
So maybe to clarify...
1) HardSPL sounds to me equivalence of formatting your PC HDD and do a clean install of Windows;
2) Contrast, flashing a ROM is similar, but without formatting the HDD, bit like reinstall Window but no format. Am I on right track here?
3) HardSPL is official from HTC or phone provider; ROM can be official or non-official
4) Both HardSPL and ROM are like *.exe files and can be installed via PC once you d/l the file to PC
Hopefully my understanding is right. Assume yes, then I think the best way is for me to buy Australia's model (still waiting on price/release date) and flash the English (Asia) HardSPL or ROM.
My concern is, does the HardSPL or ROM have to match the locality of your phone? i.e. if I buy Australia, I have to use Australian ROM?
thanks.
squall09 said:
great to know apologies accepted, I really did not intend to be offensive or lack or appreciation.
Firstly, if I use incorrect terminology, I apologise as I am no expert in all this, so do excuse me if I do not follow exactly your knowledge when it comes to Flash, tweak etc.
So maybe to clarify...
1) HardSPL sounds to me equivalence of formatting your PC HDD and do a clean install of Windows;
2) Contrast, flashing a ROM is similar, but without formatting the HDD, bit like reinstall Window but no format. Am I on right track here?
3) HardSPL is official from HTC or phone provider; ROM can be official or non-official
4) Both HardSPL and ROM are like *.exe files and can be installed via PC once you d/l the file to PC
Hopefully my understanding is right. Assume yes, then I think the best way is for me to buy Australia's model (still waiting on price/release date) and flash the English (Asia) HardSPL or ROM.
My concern is, does the HardSPL or ROM have to match the locality of your phone? i.e. if I buy Australia, I have to use Australian ROM?
thanks.
Click to expand...
Click to collapse
You are getting closer! Don't worry about not understanding all the terminology in the beginning. It is really hard to get it all down unless you actually have the hardware at hand to experiment with.
Whenever you flash a ROM it is just like a clean install of an OS on a computer. Think of it as installing Windows 7 on a computer with Windows XP. All your settings and programs are gone, but you have a shiny new operating system.
Sometimes it is a problem flashing to a new ROM issued by HTC because of the CID, or country identification. Without some wizardry, you would not be able to install the official HTC English Asian ROM on a phone you buy in Australia. This problem has been solved, so if you do buy the phone in Australia now you can be assured that you can flash to the official HTC ROM you need with Chinese support.
What HardSPL does is allow you to flash a ROM that is not issued by HTC, and, if I am not incorrect, also easily allows you to overcome the CID problem all in one step.
So, as you can guess, HardSPL is not from HTC and it is not something that HTC or carriers are particularly fond of, to say the least.
Don't worry about not understanding all of this at once. It is great that you know now what you want, and are asking the right questions.
Despite the cost, to get the right 3G bands, and the Chinese support, I think you are on the right track now with buying the phone in Australia and flashing to the official HTC English ROM.
What part of Australia are you in? One of my former students is a constable in Melbourne.
So it sounds like to me Flashing a ROM is the same as HardSPL.... except one checks the origin of your phone (bit like how some MS apps checks your hardware).
Now excuse my ignorance, but bit confused by your 3rd paragraph:
"Sometimes it is a problem flashing to a new ROM issued by HTC because of the CID, or country identification. Without some wizardry, you would not be able to install the official HTC English Asian ROM on a phone you buy in Australia. This problem has been solved, so if you do buy the phone in Australia now you can be assured that you can flash to the official HTC ROM you need with Chinese support."
I am confused because first you indicated potential of CID issue, and hence the need of 'hack'. But you then said this problem has been solved. So isn't then ROM and HardSPL are identical? Really sorry about my lack of knowledge, but just can't distinguish between the two yet... other than the fact HardSPL is unofficial, and ROM can be either official or non-official
Well, at this stage I still have to wait till Australia get the release of the phone. As far as I've seen in the past, the telecom in Australia will 'customise' the phone a bit, so I am really hoping I can still flash the English (Asia) ROM from HTCpedia. I've been told to backup as soon as I get the phone so I can restore to 'telecom factory setting' if need arise.
thanks once again
squall09 said:
So it sounds like to me Flashing a ROM is the same as HardSPL.... except one checks the origin of your phone (bit like how some MS apps checks your hardware).
Now excuse my ignorance, but bit confused by your 3rd paragraph:
"Sometimes it is a problem flashing to a new ROM issued by HTC because of the CID, or country identification. Without some wizardry, you would not be able to install the official HTC English Asian ROM on a phone you buy in Australia. This problem has been solved, so if you do buy the phone in Australia now you can be assured that you can flash to the official HTC ROM you need with Chinese support."
I am confused because first you indicated potential of CID issue, and hence the need of 'hack'. But you then said this problem has been solved. So isn't then ROM and HardSPL are identical? Really sorry about my lack of knowledge, but just can't distinguish between the two yet... other than the fact HardSPL is unofficial, and ROM can be either official or non-official
Well, at this stage I still have to wait till Australia get the release of the phone. As far as I've seen in the past, the telecom in Australia will 'customise' the phone a bit, so I am really hoping I can still flash the English (Asia) ROM from HTCpedia. I've been told to backup as soon as I get the phone so I can restore to 'telecom factory setting' if need arise.
thanks once again
Click to expand...
Click to collapse
Almost there. I guess my explanations are not explaining very well. You can, when you have time, check the excellent tutorials on XDA Developers.
A ROM can be an official ROM from HTC or a cooked ROM that is not from HTC or carriers. If you want to flash a cooked ROM you have to use HardSPL.
If you want to flash an official HTC ROM you can do it easily as long as the CID matches your phone. If the CID does not match, as would be your case with you if you flash the English Asian ROM from HTC to your phone, you need something like the Gold Card method to circumvent the CID check. In this case, you still do not need HardSPL, as you are flashing with a signed genuine HTC ROM.
You are absolutely right that you should have a backup of the ROM that came with your phone so that in case you are in need of hardware repairs you can return it under warranty. Even flashing to an official HTC ROM from another region or not the branded ROM from your carrier would void your warranty, so a backup ROM is really crucial.
well, guess these terminologies (SPL, flash ROM, cooked etc) are all fairly new to me, it is difficult, but it's good from my end someone is willing to tolerate ignorant ppl like me.
So by the sound of it, flashing a ROM (official or non-official) seems to be not as straight forward as like reinstalling a PC or press the *.exe file. It sounds like to do what I wish to achieve, there is some degree of risk (especially for someone unfamiliar with it) as well as numerous steps involved... of course, unless there is an unofficial HardSPL that is around... (in which my guess those from HTCpedia are not, am I correct?)
I've heard some softwares like SPB Backup, PIM Backup, or Lookout. But not sure if any of these can backup the ROM from vendor.
squall09 said:
well, guess these terminologies (SPL, flash ROM, cooked etc) are all fairly new to me, it is difficult, but it's good from my end someone is willing to tolerate ignorant ppl like me.
So by the sound of it, flashing a ROM (official or non-official) seems to be not as straight forward as like reinstalling a PC or press the *.exe file. It sounds like to do what I wish to achieve, there is some degree of risk (especially for someone unfamiliar with it) as well as numerous steps involved... of course, unless there is an unofficial HardSPL that is around... (in which my guess those from HTCpedia are not, am I correct?)
I've heard some softwares like SPB Backup, PIM Backup, or Lookout. But not sure if any of these can backup the ROM from vendor.
Click to expand...
Click to collapse
Ya, there is always some risk in flashing a ROM, just like installing a new OS on a computer, or updating to a newer OS.
So far there is no HardSPL for the Leo, but that need not worry you, as all you want to do flash to is an official HTC ROM from another region. Your only worry is circumventing the CID.
The programs you mentioned backup personal settings and possibly programs (depending on the program), but they do not backup ROMS. To backup a ROM you have to do what is called dumping a ROM. This is an area I am not very familiar with, and I do not know if anyone has successfully been able to backup a ROM from an HTC HD2 yet. This phone uses Qualcomm's new 1GHz Snapdragon™ processor. It has new technology that has to be analyzed, and that I believe is why such things as developing HardSPL for the HD2 is more challenging.
Perhaps a more tech savvy person here on the forum can tell you if and how you can dump (and how to restore) an HD2 ROM, or if I get some time I will do some research for you.
As I think I said before, all of us were new at this at some point. Many of the members have been very helpful to me in the past and I am more than happy to help a new guy (or gal) get his/her feet wet. It is the way a forum like this should work, yes?
Thanks for your help and offer of research, but I think it's too much to ask, I feel bad. Let's just hope some thread will come up soon...
Regarding to the CID issue, is there anyway of knowing in advance? Is that a local distributor setting or HTC setting?
Can I ask which is easier to do - HardSPL or Flash a ROM? Though no HardSPL now, but surely sometime in the future will have one right?
It's so hard to decide whether to buy the Australia version and take the risk to Flash or HardSPL, something I will likely need to do each time there is future updates. It is expected the local Telecom boost the price like mad for the 850Mhz band, don't want it to be a brick if I ruin it each time I risk updating!!! Part of me feels like to just go for the HK version. Assuming updating ROM is easier, this will make my future life easier with each upgrades from HTC, am I correct?
Thanks heaps... it's good to have someone understand my desire of wanting English interface but also Chinese capability. The usual forum I go to is local, so not many responses regarding to this matter...
squall09 said:
Thanks for your help and offer of research, but I think it's too much to ask, I feel bad. Let's just hope some thread will come up soon...
Regarding to the CID issue, is there anyway of knowing in advance? Is that a local distributor setting or HTC setting?
Can I ask which is easier to do - HardSPL or Flash a ROM? Though no HardSPL now, but surely sometime in the future will have one right?
It's so hard to decide whether to buy the Australia version and take the risk to Flash or HardSPL, something I will likely need to do each time there is future updates. It is expected the local Telecom boost the price like mad for the 850Mhz band, don't want it to be a brick if I ruin it each time I risk updating!!! Part of me feels like to just go for the HK version. Assuming updating ROM is easier, this will make my future life easier with each upgrades from HTC, am I correct?
Thanks heaps... it's good to have someone understand my desire of wanting English interface but also Chinese capability. The usual forum I go to is local, so not many responses regarding to this matter...
Click to expand...
Click to collapse
For CID, for sure an HTC phone bought in Australia will have an Australian CID. It is encoded in the factory, I believe. Probably the reason for CID is that HTC is only allowed to sell a language version of Windows Mobile in a certain region or country. It is all about licensing. I did that research for one of the other guys on the previous thread. For example, HTC cannot according to licensing terms sell an English HTC HD2 in Taiwan.
With that said, do not be daunted by all of this. Once the HardSPL is out and you use it once on the phone, you will be able to flash to any ROM you want, without using HardSPL again. The only reason to worry about CID now is that HardSPL is not yet out for the LEO.
If you have ever flashed an update to the BIOS of your computer, then you surely will be able to flash a ROM to your phone. What I suggest is that you download the Asian English ROM and expand it into a folder. Included is a Word file that explains in detail the flashing process. Even though you do not have the phone yet, you could even start the Rom Update Utility just to see what it looks like.
Don't worry, I do understand why you need the Chinese support. I would guess that since, as I recall, you bought a Motorola phone in Taiwan before, chances are either you were born here, or your parents are from here, and you still have family here. That would mean you are really part of two cultures. I need the same configuration as you, because English is my native language, but I need the Chinese to read things like SMS.
Unless you like trying cooked ROMS like me, it is not likely that you will flash ROMS on your phone very often. HTC and most carriers are not too fond of issuing new ROMS for a phone, unless there is a major bug that needs fixing. These companies would much prefer that we buy new phones.
Ya, try downloading the ROM and checking it out a bit after expanding it into a folder. Then, you can wait and see what your carrier will charge, and decide how much full 3G band coverage is worth to you. Let me know any more questions you have after you download the ROM.
I think I am getting a bit more now... so HardSPL essentially will over write the whole phone into a "region free" phone kind of... which allows me to use any ROM.
Question then on HardSPL... I take it's not a simple matter of double click a file and it will run itself via a PC right?
I will download the HTCPedia's ROM when I can (internet usage almost up, the file is pretty big) and see what's in there. Though one question, why is the file *.exe? What does it execute? Will I need the phone plugged in already?
Yes, I was born from Taiwan, hence listen to much of the Chinese/Japanese songs, and it would be sad if the music player displays symbols when I play songs...
thanks for sharing your knowledge
Once you see the word file that comes with the ROM you will understand much better. If you do not want to use up your bandwidth downloading the ROM you can PM me, give me your email address, and I will forward the Word file that comes with the ROM to you. It can all be as simple as connecting your phone to the computer, making a connection with ActiveSync, or Windows Mobile Device Center, and clicking on a file, and then a few more clicks. Finally, in the process, one sits back, says a short prayer, and waits.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
In the meantime, check out the XDA-Wiki and read the glossary. That explains all these terms better than I can.
I saw the HTC HD2 again today at the Taipei Computer Association's Infomonth Exhibition in the Taipei World Trade Center. What I saw was a working model, and it sure was sweet. The Chinese version was fast and smooth. I got to see several of my former TCA colleagues today too, so not a bad day.
Chinese support for WWE rom
Hi.
My lady is Chinese.
I gave her my old Polaris when I bought my HD and then I gave her my old HD when I bought a HD2.
She doesn't want a Chinese rom as she can read and write English but she wants to be able to send/receive texts and emails in simplified Ch to friends & relatives.
I found the exact right rom for her Polaris, and have now loaded software support for Ch on a WWE rom on the HD.
Look for a guy called Debboy who does roms in Thai & Ch.
Also, look for HWPen_Olympic_Version.CAB and Samau_CP61.cab.
HWPen supports Ch simplified & Trad & Jp.
It is dependent on hand writing which may not work well on the capacitive screen.
Hope this helps.
Also useful is cdict_ppc_setup.exe , a Ch to En dictionary.

Bye Bye Nokia,Hello Htc

After 10 years of nokias the n97 finally pushed me over the edge and i am expecting my new hd2 in the post today.Just a question about updating it.After installing the new 1.66 rom do i have to install any other htc official updates or are they all included in the new rom?
Is there a way to check for new updates on the device or do you have to check the htc site all the time?
Also whats this i read about updating the radio.What does this do?
Haha just like my story, my last Nokia was the N97 .. look what they did, they made us nokia users divert to another phone company.
Welcome aboard
Im not sure about the last question, but regarding the first, a fellow good user told me that you most likely not need the official updates, but you can check in the HTC support for the versions they support. Most of them are 1.59 or below, so in that case you dont need them
I think you need to check their support page, or the RSS feed there. Dont know if there is another way.
Hope I helped a bit.
1. First of all congrats to your decision to leave Nokia and move over to HTC - you'll never regret this, I guess...
2. Please use search-function in the future. You have only to install hotfixes that are needed for your ROM-version - so if e.g. on the HTC-page is written sth. like "needed for version <1.6" then you haven't to reinstall these hotfixes again with ROM 1.66 (installation wouldn't work anyway).
3. To check if there are new updates availabel, you have to visit HTC-website (support section) - you can put an RSS-feed onto your phone to check it also - this is my solution. Better it is to visit this thite here XDA-Developers often, and you'll get also informed and beneath this lot of feedback according the updates.
4. RADIO is the firmware for the receiver unit aso. - it is responsible for reception (GSM, WiFi, Bluetooth, GPS etc.), very important for battery consumption and also responsible for a couple of other things like sound (not sure about these other things to be honest).
Hope this helps for the beginning.
ZaZu90 said:
Haha just like my story, my last Nokia was the N97 .. look what they did, they made us nokia users divert to another phone company.
Welcome aboard
Im not sure about the last question, but regarding the first, a fellow good user told me that you most likely not need the official updates, but you can check in the HTC support for the versions they support. Most of them are 1.59 or below, so in that case you dont need them
I think you need to check their support page, or the RSS feed there. Dont know if there is another way.
Hope I helped a bit.
Click to expand...
Click to collapse
+1 here
after tons of nokias, and painful waiting 7 months o release date of n97, i said googbye to nokia.
i gues they would need to make space shuttle in a phone to get me back
For me it's the same, too. After Nokia N70 and E90 Communicator, I also went to HTC. But I had two Pocket PCs more than ten years ago (Casio Cassiopeia), so finally meeting Windows Mobile again.
Same here.. My last phone was n97.. Didnt regret after changing to this phone and i just love my HD2 more and more as time goes by..
I was a devoted Nokia man for years, until one day I saw the Touch Diamond and was overcome with lust. I had my Diamond for a while, then a HD, and now the HD2. I can't imagine ever going back to Nokia now, but I'll always be fond of them.
johncmolyneux said:
I was a devoted Nokia man for years, until one day I saw the Touch Diamond and was overcome with lust. I had my Diamond for a while, then a HD, and now the HD2. I can't imagine ever going back to Nokia now, but I'll always be fond of them.
Click to expand...
Click to collapse
My story almost the same. I had some Nokias, the last one was N95 and I then I bought a HTC Touch Diamond which... I generally hated . But it had a great GPS receiver and was very small so I was using it quite a while (for a year I guess) and now I'm using HD2 and I'm very happy with it although at first I was a little bit sceptic as I wasn't happy with my Diamond. Anyway in general HD2 is a great phone and I didn;t have some irritating problems with it so I would recommend it to anybody.
Same here, After years of Nokia and Symbian.. The N97 made me Mad ..
So here im HtC HD2
And i Love the Phone..
You've all been slow, look below at how long ago I did that move
hello guys i've beeen a hard core nokia user and after 12 yrs of nokia marriage i divorced it when there was no sign of a new communicator.....
same story here. From the N97 to HD2. Best choice ever. Nokia user for about 10years, but its very doubtful that i will ever go back to Nokia again after the N97 experience. The new flagship after the N95 failed bigtime.
Add another one to the list. I was using the Nokia 5530, and I just sold it on Saturday (literally) to help finance my HD2 purchase. I'll soon join the ranks, and as my wife just said to before I saw this post, "I don't want to ever buy another Nokia phone."
I agree. Symbian drove me crazy. None of these models have enough system memory to function well enough. The N97 is a disaster.
I'm glad I found this forum, because otherwise I would not have known how customizable the HD2 really is, and the fact that it runs Windows Mobile would have caused me to shy away from it.
just settings up the new phone . I have got a major problem hope someone can help
http://forum.xda-developers.com/showthread.php?p=5515719#post5515719
He he this is turning in to an Ex-N97 owners convention.
I'm in too and on a brighter note my wife loves it

HTC ! I'm pissed a litle !

Damn , I checking everyday, looking for official ROM update for my HD2 ( Poland )
This time ( this HTC phone ) I wont to try "normal" way to rom flash, without different 'home made' ROM'S
What a freaking policy the have ?
Fake announcement's , almost official rumours, giving rom update only for some country's - damn !
After my third HTC phone I sad Enough !
There's always something - sms issue or other issue, lack of something, no drivers, no compatibility ! damn !!! It's like fighting with the wind.
But...I'm still here with my new HD2 - I'm giving last chance to HTC, they have my ultimatum 78 hours to release official ROM update for Poland !
If not......well , I know where thay have office, and where's a nearest gas station
I think that almost everything is because current market - new mobile every week, new OS every 3 weeks, new..new...new, where's that time's when producers release only 1 phone in year, but relay improved ! and with 99% working and stable functions !
HSPL is your friend
afropolak said:
This time ( this HTC phone ) I wont to try "normal" way to rom flash, without different 'home made' ROM'S
Click to expand...
Click to collapse
I also said "This time I'll only use stock ROMs". I lasted 1 week before flashing a custom one again
Exactly ! I use it 1.5 week, and I will give HTC time till Friday 11:00 , then I will flash some unofficial ROM.
( and I will send email with picture of my butt to chief of HTC )
afropolak said:
( and I will send email with picture of my butt to chief of HTC )
Click to expand...
Click to collapse
bwahahahahaha : -)
They don't read this forum so I doubt this 'threat' will even register with them - just flash a custom ROM and be done with it. They're better than stock anyway!
They have spy's here.... to read about every issue and then they can say that "it will be fixed"....someday, when they release 11 new pda's before end of the next month, of course with 6 different OS, on 3 different ROM's
They do read it. They said at MWC that they listen to forums and stuff to get feedback.
I feel your pain man, Eastern Europe seems to be ignored in regards to 1.66 update. I don't care about it that much, because its working fine, but i want an official rom with opera 10 full version and with pinch to zoom.
afropolak said:
They have spy's here.... to read about every issue and then they can say that "it will be fixed"....someday, when they release 11 new pda's before end of the next month, of course with 6 different OS, on 3 different ROM's
Click to expand...
Click to collapse
It has been almost one month without any support developement for any HTC device (last was Released 2010-01-28 for HTC Magic) so it is not HTC HD2 specific
And the reason is probably mobility trade fair season, so I guess they were working on new product to have something to show and here comes your "11 new pda's ..." complain
So basicaly you are right
Well, that's why we have this site and cooked ROMs... I definitely wouldn't have had all the HTC devices I've had (seen signature pic) if it wasn't there.
HTC do follow, with mixed feelings obviously as people here are for sure abusing their phones, but at the same time they buy them, thousands of them...
Their devices are great, and it's not really their fault if WM is flawed as it is. They've already done quite a bit to try and improve it, then well there's so much you can do... at the same time until now nothing had WM's versatility, diversity of apps while staying open, which is why we stick with it even with the drawbacks... even if android is now slowly overtaking.
HTC Give us HD2 1.66 rom update for Poland !!
Hey !!! Guys from HTC !!! I know that You reading this !
!!!! 21 hours left !!!!
I already had take picture of my hairy butt ! It's ready to send.
On last two hours I will be ready , with my finger on the mouse pointed to "send" button.
You do know that all ROM updates for the region will come via SunnySoft -
http://wwww.sunnysoft.com/htc/
?
I would hazard a guess that if it has not been released yet, that they are still working on the localisation?
I know about localisation form Sunnysoft, but it's not about language - I want official 1.66 rom for east Europe , I want them (HTC) to go to work and threat their clients like they should to. I want patch's for all leak's in HD2 rom, and I want suitcase filled with $$ and plane to country without extradition
so why don't you install HSPL and flash to ROM for your region?
But there is no difference between official and cooked ... why moan?
I have my HD2 from 2 week's from now, I know that sooner or later I will flash some cooked rom, I always do it with my previous HTC's, this time I though about giving HTC a chance to be "on time" with ROM update.
They have been, just not for you
What ROM do you have at the moment? Is it a vendor locked one? If so, it's them you should be venting at NOT HTC...
EDIT: Just checked their site and there's not even a 1.66 ROM. Think you should contact them directly as you'll get a quicker response than on here...
479.1
I'm waitig for 479.1 rom too.
Leo is my first HTC device, so i want to flash official way for the first time, obviously Still got some patiance...
afropolak, good luck on your mission, make sure to write feedback what HTC CEO thinks about your hairy one
Ok, time's up ! Right now somebody in HTC headquarters look at picture of my hairy butt and try to understand why ? Why somebody send it.
I flash Laurentis ROM yesterday, I must to say nice , but - few application that works well before, now crash every times ( mTollbox 0.3.0 ) but it's a other thread case.
I will still try to catch official ROM , because for my new bug-less rom I cant install semi-official Polish localization from SunnySoft.
Like I sad On the first post - DAMN..!!! THERE'S ALWAYS SOMETHING WRONG WIT WM DEVICES AND OS.
Yes, I know, I'm moaning again...

HTC Corportation Complain shared

Hello everyone. I'm here about the share something wich i do hope you all do something similer as i did. I'm very unhappy with HTC, and i really do hope to get HTC more respectfull for all its customers, and participants on turning this phone into a great smartphone.
Here have been the messages wich i've exchanged with HTC corporation and their replys on why doesnt HTC get an update on European firmware, and only on Rogers HTC.
ME: Hello. I just want to say i'm very disapointed with HTC. Rogers made up an update for HTC magic 2.1 android, and HTC isnt giving us one. Just wish to point out with me is a client wich you'll loose. I'm very sad with HTC, when you guys already replied to me that HTC magic wont have 2.1 android.
Best regards,
Jorge Pereira
HTC: Dear Mr. Pereira,
Thank you for contacting us,
We apologize for the inconvenience, however there is no information regarding the release of the 2.1 upgrade for the Rogers Magic on the HTC website.
Please note that any information that any information that do not come from the HTC website can only be regarded as rumors and speculation.
Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline.
Best Regards,
HTC Team
http://www.htc.com
ME: I'll be simple on the reply. Is from your official site:
HTC MAGIC (ROGERS) ÉCLAIR ROM UPDATE 3.54.631.3 | 09.08.2010
at: http://www.htc.com/ca/support/magic-rogers/downloads/
Already download it and tried to update. But was not possible giving id errror. So dont sent sand to my eyes, as i do not believe in you.
Everyone wich has a rooted phone, already flashed it. I want an official update as many HTC magic owners want.
Since there has been a very large lack of knowing where to find the official update, so that you might not say again its a rumour. http://www.htc.com/ca/support/h/magic-update The oficial update site from HTC. Very disapointed with HTC. Lying to its costumers. Never thought this would be a position HTC would have.
HTCear Mr. Pereira, Thank you for contacting us, We apologize for the earlier confusion, however, currently there is no plan to upgrade your phone to Android 2.1. The result of our analysis showed that an upgrade to your phone may impact the user experience and we ultimately decided that an upgrade was not recommended. Your phone will still receive support, and we thank you for your patience and understanding. Please note that you can contact us via support line . For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline. Best Regards, HTC Team http://www.htc.com
ME: Why is it not recomended since rogers have exacly same HTC magic with same board same specs? And if i tell you that i already seen a rooted phone with 2.1 android oficial with Rogers version of android 2.1 workign much better than my 1.5 android? If i tell you that i can get in that android the maximum speed of my internet conection, and iwht my phone i'm limited to a 1,5 Mbps? If i tell you that i decided to root my phone and tested and i get same great results as the other phone? The conclusion would be again, HTC is sending sand to its customers, and you'll be loosing one right here since you are not beeing honest. Experience with Android Rogers ROM is the REAL best experience i could ever have. I never had my internet lag again, i went to 6 Mbps speed at download (thats 4 times what i had before) . How is it even possible to not be recomended? HTC this info is beeing shared by everyone with HTC magics. I'm sure you are all receiving same emails as i am. I'm just speaking in a forum about this. XDA Forum, please do check at HTC Magic section it because i'm really sad you are working in a such unhonored manner. Thank you again for the replys. Best regards, Jorge Pereira
Click to expand...
Click to collapse
I hope by this i can get a petition where everyone complains and HTC really releases an european edition. Would be great to get a European Radio edition and other things. Anyways Thank you everyone wich tries with me
you should really try to get something proofread or just use you native language when filing formal complaints.
on the other hand, yes it does suck that you havent gotten an update, but they never said it would be updated. you should look into a custom rom.
but the thing is. ROgers has an official update great for android. Wich has HTC hand. What more proof do we need?
jgcaap said:
but the thing is. ROgers has an official update great for android. Wich has HTC hand. What more proof do we need?
Click to expand...
Click to collapse
He's referring to grammar, spelling and punctuation. Companies are less likely to take you seriously when you have sentences such as:
"Just wish to point out with me is a client wich you'll loose."
What?
"Everyone wich has a rooted phone..."
I'm thinking maybe the word that would be more appropriate.
"Is from your official site:"
How about "This is from your official site"
Look, when you are writing something important you want it to sound important otherwise they are less likely to understand it as such. This is unless your about ten years and writing to Fisher-Price.

Categories

Resources