When making and receiving calls, around 10 -15 first seconds of speech are missing – the speaker is dead silent. The problem is intermittent and seems to be network band related. The phone’s network type and band are all set for AUTO. I notice that when in 3G area there are no problems with calling. If anything but 3G, i.e. E or H – those initial seconds of calls are missing. Any similar experiences? Any suggestions? I am on Orange in the UK, just in case. They say the handset is faulty and needs replacing. HTC don’t want to know.
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Hello,
I have a DOPOD D810 and using with Vodafone-SP. When I have the 3G on the calls least about 11 seconds (sometimes 9 seconds) and without 3G (the old GPRS) the phone calls work perfectly.
Anyone had the same problem or know why it's happening?
sometimes, when iam connected with pc (usb) and share internet connection to it. i dont try it with gprs.
but when i have 3g connection without pc, works perfect
Is HSDPA in your region? Because i think i have read some posts where the HSDPA implementation makes that problem. Just turn off HSDPA support and see if its ok.
i dont know, but icons switching between 3g and H
i'm having the same problem too. The calls will drop in less than 10secs in 3G mode but with normal calls. Checked with the network provider and the Dopod HQ. Network provide says it could be the hardware problem and the Dopod HQ says it could be the network problem.... this is making me sick. And some Expert says this is normal to PDA's 3.5G phone.
Basically I can say that depends of the cell, I mean, sometimes 3G calls works fine and sometimes not, usually the ones who doesn't work fine are in different 3G cell (becasue I'm in different location).
So, can be both, a network problem (some software or hardware in the cell antena) and the phone (who don't 'talk' with the cell properly).
I search and a lot of spanish Vodafone users (Trinity) have the same problem.
just noticed that after softreset the 3G signal becomes perfect and calls signal will stay strong. But after i awhile without making calls out or incoming calls. Then the nightmare happens again. Checked with the Dopod hardware HQ, they says if the 3G signals drops then the GSM will drops too. So, it couldn't be the hardware unit problem.
I've got a T-mobile UK touch plus.
Currently, if I am using the data connection then all incoming voice calls are being sent to voicemail. This occurs with a GSM connection, which is part of the spec and is fine, but also with the 3G connection, which should allow the incoming voice call through. I have spoken to t-mobile and they acknowledge this problem and say they are working to fix it.
Is it likely there will be a fix for this? Is there a radio ROM already available that fixes the issue?
Sorry if this has already been covered - I searched with a pretty wide variety of terms and didn't find anything conclusive.
I have the same phone, same network... and it still rings while i have the "3g connected" symbol (3g with two arrows pointing left and right) showing.
Havent tried while connected to GPRS cuz im not sure how to force it into G mode while im near a phone.
Sorry, I should have been clearer - the phone will ring with an unused 3G connection, but not when data is actually being sent/received. This is the behaviour you would expect from GSM, but the 3G spec should allow voice calls through regardless of data - my Vodafone v1605 has no problem with this. T-mobile say it is the device not the network, I just wonder how likely I am to get a fix for this? It could be a problem with activesync using the data connection quite frequently.
A good way to test it is with google maps, or something that will maintain a constant connection, then call your phone. 3G should put the call through, but it will be rejected to voicemail instead.
FYI to put into GSM mode;
Settings>Phone>Band>Set top option to GSM, leave bottom on Auto
same problem here. but i only expreienced that randomly
i know that gprs can not handle data and voice. but 3g should, right?
Yes, 3G should be able to run voice and data streams simultaneously without any problems. I'm surprised there is not more interest in this because it seems to be a pretty major problem with the device if you cannot receive calls while browsing or otherwise using the data connection.
Me too
I experienced this too. I have an direct HTC Touch dual rather than the t-mobile branded version but I'm using a t-mobile sim. I use Exchange Activesync and am missing calls all the time.
fwiw, i experience the same with a Nokia e61 on 3-AT network with exchange active.
It seems that T-mobile have fixed their network today to allow calls while using data. Bonus.
Hi everyone
I'm using Singtel ROM version 1.31.871.14 with Radio version 1.58.16.27, and I have complaints from people who said they called me but I never see a missed call on my Touch Dual device.
Did anyone suffer same problem?
Do I need to update the ROM or Radio version ? if yes, which version should I use ?
try this changing your network type to GSM
settings > phone > band
when your device is online with gprs you will not receive calls.
changing to gsm will make it worse...
I have a same problem.
Here in my house where I should have full reception, I have only 2 lines and it falls to 0 from time to time.
Does anyone know anything about it? Is it radio rom problem or?
I also would like to know which radio rom gives the best reception - if not the default one delivered onto your phone.
My info - T-Mobile branded HTC Touch Dual (named Touch Plus by T-Mobile).
Operator - T-Mobile
Country - Netherlands.
Very poor reception, also when only GSM Band selected. Phone is now in for repair by T-Mobile - i think it has an antenna problem but could not get my finger at it.
Anyone any info to lighten things up ?
Would be highly appr.
snudel said:
when your device is online with gprs you will not receive calls.
changing to gsm will make it worse...
Click to expand...
Click to collapse
I don't believe that the above is correct. As far as I am aware, calls are independent from data. I have GPRS connected all of the time, and can still send and receive calls.
Data and calling use and not independant - when you make a call notice that your GPRS/HSDPA connection drops and then restarts when you end the call. Texts are not affected as you can send/receive texts in mid-call as well as during a data connection.
Hi all,
I realise there are many discussion threads linking to problems with maintaining connections and so on, but I'd like to ask for advice specifically about the HD2 switching from 'H/3g' down to 'G'.
Basically, I'm finding there is a fair delay between the HD2 being disconnected from a 3g network and needing to switch to 'G'. I'm in a patchy area right now, and I often look down at my phone to see it displaying 'H' or '3G' but with 0 bars. If I attempt to make a call, it sometimes seems to force it down to G, or it just hangs and I need to redial. During the time I'm on 0 bars I appear to not be contactable, i.e. no calls can be received.
Just now I made a call and the other party could barely hear me. I looked at the phone and I was on 0 bars of 3g. I had to disconnect and call back, with the HD2 then stepping down to G. Why couldn't this happen straight away as the 3g connection was struggling?
I'd like to know if there is any way I can force the HD2 to step down to G fast, or whenever there isn't 1 bar of 3g available? My Hermes was very fast at switching between the two, and I could easily hold calls on the road going through different areas with minimal dropouts.
I've been reading threads on here, someone advised changing the setting in 'Band' to another setting then back to 'Auto'. This didn't help for me.
This is probably a radio issue, but I'm on about my 4th radio now and am still struggling. On a side note, my HD2 isn't latching on to 3g and holding a steady connection anywhere near as well as my Hermes did, but I'll keep experimenting with radios. How is your HD2 comparing to other 3g devices you have?
Is there anything anyone can advise to ensure that I can actually be contacted when my phone is on and in an area with 100% 2g coverage (besides disabling 3g all together)?
Hope this makes sense.
Network: O2 UK
Location: Tunbridge Wells, South East England
Rom: HTC 1.66
Current radio (will be reflashed with something else today): 2.07.51.22_2
Thanks!
You can flash tmo radios with 1.66?!
Which ones have you tried, for reference.
Can't answer a call.
I'm on AT&T US. I have a T9193. I'm having a similar issue. The phone will not fall back to E or G while ringing or on a call. It just drops the call. By the way I show 5 bars of H and my download speeds are 500-700kbps. The phone bands are both on auto.
If I call my cell from a land line, I hear 2 rings then a fast busy. It does NOT fall back to voicemail. I can't pick the HD2 up at home at all. I wait for the caller ID then force the phone band to GSM then call the person back. It's not random at all. It is EVERY call.
If the phone is on EDGE it works fine for voice.
I have tried the 2.07.50 default radio and now I'm running the 2.10.50.
I use the SIM from my trusty x7500 as my main number and it's 2 years old. I also tried my backup number with is a SIM from last October.
I'm lost at this point and ready to back to my cracked x7500. At least I can make a phone call. That is what these things are supposed to do right?
I have two units of the mi A1 both behave the same way. The unit drops signal and moves to another net and drops call.
By entering *#*#4636#*#* chose Phone Information I can choose network type.
By default it is set to TD-SCDMA/CDMA/UMTS. Since I'm in Europe I would prefer something that started with LTE/UMTS or something like it, but it doesn't make a difference. It still drops calls. And when unit is rebooted it goes back to default again.
Anyone who has an idea about the dropped calls problem?
Henrik
No one else have problems with dropped calls?
I have the same problem.
I had some kind of similar problem this weekend. The phone is up to date and worked fine for almost 3 weeks. Suddenly the phone started to drop calls like I wasn't able to place any call, also when called me back I was getting out of network message. In the mean time I was able to use 4G network placing Whatsapp calls. First I have restarted the phone, then tried to reset all network settings. Nothing helped. Then I have entered the service menu with *#*#4636#*#* and selected Phone info. Here you can set the preferred network type. I have tried out several combinations until I have managed to place and receive calls with following settings: TD-SCDMA/CDMA/UMTS. Maybe It was a network related problem, I don't know, arround me all other phones worked fine. What I have noticed, when I have placed a call the network displayed 4G and it should switch to 3G during call. No Volte offered yet here so it must place a 3G call. After playing with settings this working as it should.
Did the settings save after reboot? I'm still having problems.
I still have TD-SCDMA/CDMA/UMTS after reboot. I don't know what were the default settings.
Henrik, did you come up with a solution? Fellow Scandinavian here with the same issue...
Somewhat strange... I'm using my A1 in Sweden as well.
During quite long calls (10-25 mins) I haven't had any 'dropped call' this far.
I'm having 2 SIM cards (1 private, 1 work) in mine, both Telenor.
Edit:
On Stock 7.1.2 Dec 17 ROM, not modified/unlocked or rooted!
Hey fellow swedish,
I am also considering to buy that phone.. Did you manage to find any solution? Do you think that worths it buy it?
JockeSve said:
Somewhat strange... I'm using my A1 in Sweden as well.
During quite long calls (10-25 mins) I haven't had any 'dropped call' this far.
I'm having 2 SIM cards (1 private, 1 work) in mine, both Telenor.
Edit:
On Stock 7.1.2 Dec 17 ROM, not modified/unlocked or rooted!
Click to expand...
Click to collapse
I think people in this thread have some ****ty MVNO with service from several carriers, and when the mobile switches carriers, calls drop.
If you're in a major carrier then such switch never happens so there are no dropped calls.
But I might be wrong of course.
That's weird.
I noticed that whenever I'm on 4G the calls usually drops out. If I have it set to 3G I don't seem to have any issues. I tried to set it to LTS/UMTS auto (PRL) but it goes back to stock setting when I reboot.
I had a Sony Xperia Z3 Compact before and I never had any dropouts so I don't think it's a carrier issue... What does yours say in the Phone info JockeSve?
Voice network type: LTE
Data network type: LTE
Set Preferred Network type: TS-SCDMA/CDMA/UMTS
it is dropping the calls... is it phone? or just toy?