Reception issues - Touch Dual, MDA Touch Plus General

Hi everyone
I'm using Singtel ROM version 1.31.871.14 with Radio version 1.58.16.27, and I have complaints from people who said they called me but I never see a missed call on my Touch Dual device.
Did anyone suffer same problem?
Do I need to update the ROM or Radio version ? if yes, which version should I use ?

try this changing your network type to GSM
settings > phone > band

when your device is online with gprs you will not receive calls.
changing to gsm will make it worse...

I have a same problem.
Here in my house where I should have full reception, I have only 2 lines and it falls to 0 from time to time.
Does anyone know anything about it? Is it radio rom problem or?

I also would like to know which radio rom gives the best reception - if not the default one delivered onto your phone.
My info - T-Mobile branded HTC Touch Dual (named Touch Plus by T-Mobile).
Operator - T-Mobile
Country - Netherlands.
Very poor reception, also when only GSM Band selected. Phone is now in for repair by T-Mobile - i think it has an antenna problem but could not get my finger at it.
Anyone any info to lighten things up ?
Would be highly appr.

snudel said:
when your device is online with gprs you will not receive calls.
changing to gsm will make it worse...
Click to expand...
Click to collapse
I don't believe that the above is correct. As far as I am aware, calls are independent from data. I have GPRS connected all of the time, and can still send and receive calls.

Data and calling use and not independant - when you make a call notice that your GPRS/HSDPA connection drops and then restarts when you end the call. Texts are not affected as you can send/receive texts in mid-call as well as during a data connection.

Related

call can't come in while data always on

I just switch to 3G instead of 2G. I want to experience the high speed internet suffing via my handset.
But I found the problem is that the phone call can't came in if I using the 3G data. Not even transfer to security services. Just a "Busy tone".
Check with the service provider and they are now checking with their technical dept to see if they can found the problem.
They said that the call should be able to come in because the phone call channel is different to the data channel. :roll: :?:
Anyone experience the same problem?
I experienced the same problem with my CHT9000. You may change the setting to GSM then call can come in when you using GPRS but you can't enjoy the high 3G speed on data transmittion. Anyone has better solution?
complicated issue; can be the same with GPRS/EDGE ; I made a lot of research read below;
http://forum.xda-developers.com/viewtopic.php?t=54738&highlight=
It is interesting. I don't have this kind of problem while I am using GPRS. But it happen to my new network provider (3G).
Lucky you then :lol:
At least you have GPRS/EDGE working and as a result it is absolutely a network provider issue.
I talked every detail with a guy in my Net. Op. and seems can be solved by "tricky switching something on" but they could not make me believe that this is not thier mistake. Because Class B phones MUST suspend the data flow and accept incoming calls for the technical point, only class A phones (no retail ATM) can make data flow and GSM talk at the same same.
GPRS is 2G, EDGE is 2,5G and same tecnique as 3G, only speeds are lower, so I beleive if u use 2G suspend while incoming calls your Net.Op. can solve the problem if they want :wink:
I have this strange problem with my vario II.
I am using Tmobile GPRS on both 2g and 3g network, If I am using the 2g phone works if If am using 3g phone doesn't work if I call it, the phone rings but doesn't alert me. The most annoying problem I am having is the phone switches between 2G and 3G if I am in a call the phone goes silent can't hear anything the display shows the call as connected and around 5-10 seconds later the phone drops call drops. This happens even if the data connection if not active.
What is the deal with that? anyone else have this problem.
Phone band settings are below
network type
Auto
GSM
GSM(900+1800)+UTMS(2100)
I've just discovered the same problem with my orange branded tytn, I'll be phoning them later to ask what they can do about it.
xxnoelziexx said:
I am using Tmobile GPRS on both 2g and 3g network, If I am using the 2g phone works if If am using 3g phone doesn't work if I call it, the phone rings but doesn't alert me.
Click to expand...
Click to collapse
Works perfectly on T-Mobile UMTS for me. I did flash the Dopod 838Pro ROM though.
will flash the dopod rom in the morning. I am currently using the imate rom, and the tmobile rom the device shipped with had to many slow downs so it had to go. if this fixes the drop out issue I will be happy if not the phone will be in its box till a rom update. got the phone cheap so don't really mind. nice phone/pda apart from this issue in my line of work can't afford to miss or drop calls.
so is this a hardware or a software issue then?
No harware problem, it is absolutely software issue. Read my posts above and the links I gave
No problems here I'm afraid.
Voda v1605 running the Voda Blackberry Client, so either 3G or GPRS (where no 3G available) on all the time. Calls and SMS received perfectly.
Only issue I have is when using 3G, unlike home wired broadband, I cannot use multiple applications through the single 3G connection (e.g. Blackberry client on and surf too)
Steven

Vodafone HSDPA 3.5G problem in Athena...

Ok guys, i need some of you to do a bit of testing for me, here is my problem:
When my 3.5G (HSDPA) Data connection is active I cannot make or recieve phone calls.Any incoming call goes straight to voicemail and any number I dial the phone will display "call ended" before it even starts to to ring. The minute I close the data connection the phone works again.
I have done a lot of searching on net and in this forum, some other member are having the same problem. But i think it's only with vodafone, T-mobile don't seems to have this problem. What T-mobile do is to disconnect the data transfer ot reduce it to only 3G while calls comes in. BUt vodafone don't do that, it receive phones ok when in 3g mode but no ok in 3.5g at all. It doesn't switch itself.
So please if you have a vodafone and Athena, try go to Internet, and make sure it's 3.5G, while data is transferring, make a phone call to yourself and see whether it gone through. Please can t-mobile user test it and confirm it does work on your device as well. Thanks
If it's vodafone's problem.....i will have a very long call with them tomorrow then
p.s. Please make sure you test it "WHILE" the data transfer is active, so e.g. open up a site in Opera, while is loading, make the phone call, i am guessing for T-mobile, it should switch from 3.5G to 3G to enable to call comes in, but for Vodafone, it won't do that and will just reject the call!!!
Thanks in advance!!!
This is the same with all 3.5G devices... Its a problem with the Vodafone HSDPA network.
I was reading about people who purchased a Nokia n95 and got a insert in their box advising that if they experiance problems with in/outbound calls to switch to 3G or GSM!
The only difference between tmob and vodafone is the hardware in the network. tmob is running Nokia HSDPA hardware/software and vodafone use erricson.
My advise it to use the bandswitch application which allows you to turn on HSDPA when needed keeping your device in gsm mode the rest of the time. It will also increase your battery life.
doedoe said:
This is the same with all 3.5G devices... Its a problem with the Vodafone HSDPA network.
I was reading about people who purchased a Nokia n95 and got a insert in their box advising that if they experiance problems with in/outbound calls to switch to 3G or GSM!
The only difference between tmob and vodafone is the hardware in the network. tmob is running Nokia HSDPA hardware/software and vodafone use erricson.
My advise it to use the bandswitch application which allows you to turn on HSDPA when needed keeping your device in gsm mode the rest of the time. It will also increase your battery life.
Click to expand...
Click to collapse
which application will you suggest? btw this is very very bad for me since i use emoze which is a push mail application, my connection to internet is always on, and it always runs at the highest speed (which is HSDPA). Therefore if i have this application open (must do if i want my mail to get push in), then i can't receive phone calls.......
Looks like T-mobile's one is much better in this case, wonder what they whill say when i phone up tomorrow. I think this is quite a serious problem, while you are tramsmitting data ( e.g. liveTV, liveRadio, push mail, downloading, browsing.......)the phone won't work!!!!
I will have a long discussion about this with Vodafone tomorrow and see whether they can cancel my contract......
So T-mobile one will switch itself from 3.5 G to 3G while call comes in?
HSDPA
Hello
I'm using at the moment 3G can someone tell me if I buy the HTC Advantage well it support HSDPA.
If it does how do I activate it do I need a new sim card or do I call Vodafone which is my service provider to activate the feature.
Thanks
Gigino
gigino said:
Hello
I'm using at the moment 3G can someone tell me if I buy the HTC Advantage well it support HSDPA.
If it does how do I activate it do I need a new sim card or do I call Vodafone which is my service provider to activate the feature.
Thanks
Gigino
Click to expand...
Click to collapse
your question is a bit out of the topic, anyway, of course Advantage support HSDPA, most of the sim card already 3G capable, if some reason you have the old type of sim card, then request a new one. You can tell when you connect your device which type of service you are getting. For vodafone you do not need to activate it, it's already been activate.
Try this: http://forum.xda-developers.com/showthread.php?t=286844&highlight=today+plugin+band
or
this: http://forum.xda-developers.com/showthread.php?t=299070&highlight=today+plugin+band
Personally, I would use the first link
doedoe said:
Try this: http://forum.xda-developers.com/showthread.php?t=286844&highlight=today+plugin+band
or
this: http://forum.xda-developers.com/showthread.php?t=299070&highlight=today+plugin+band
Personally, I would use the first link
Click to expand...
Click to collapse
right, thanks for that, i have notice about this application too but don't think is much help here. Basically what i want to do is let my device automatically change from 3.5G to 3G when calls comes in, this program doesn't allow you to do that. It can manually swtich between 3G and GPRS, but not from 3.5G to 3G and not automatically as well.
So here is the situation when you will face problem, if you are using vodafone, and your device is 3.5 capable. When you are browsing on the net, or listen to live radio, or watch live TV, or do PUSH mail, of course you want it to the highest speed and it require you to have continues data transmission, so while you are doing that, you won't be able to receive any phone call at all, it will all goes into your voice message. HENCE you will miss a lot of calls !
From how i see it, this issue is big. And big enough for me to have a long chat with Vodafone and possibility change to T-mobile.
So before i do that, i need to make sure three things, for vodafone user, do you have the same problem? and for t-mobile user, do you NOT have this problem. Is there any ways to fix this?
My contract cancellation fee is about £350 so i need to make sure T-mobile one works before i go ahead, thanks for the help guys.
wu5262 said:
right, thanks for that, i have notice about this application too but don't think is much help here. Basically what i want to do is let my device automatically change from 3.5G to 3G when calls comes in, this program doesn't allow you to do that. It can manually swtich between 3G and GPRS, but not from 3.5G to 3G and not automatically as well.
So here is the situation when you will face problem, if you are using vodafone, and your device is 3.5 capable. When you are browsing on the net, or listen to live radio, or watch live TV, or do PUSH mail, of course you want it to the highest speed and it require you to have continues data transmission, so while you are doing that, you won't be able to receive any phone call at all, it will all goes into your voice message. HENCE you will miss a lot of calls !
From how i see it, this issue is big. And big enough for me to have a long chat with Vodafone and possibility change to T-mobile.
So before i do that, i need to make sure three things, for vodafone user, do you have the same problem? and for t-mobile user, do you NOT have this problem. Is there any ways to fix this?
My contract cancellation fee is about £350 so i need to make sure T-mobile one works before i go ahead, thanks for the help guys.
Click to expand...
Click to collapse
Hey Wu.
I'm with T-Mob and whilst I can receive and make calls whilst surfing or downloading (so presumably Push e-mail aswell), it is not always as reliable as I would like it to be.
It does work and generally allows simultaneous voice and data transmission, but for some reason it sometimes (only on occasion) will 'pause' the internet/data transmission (specifically download) and break the data connection to allow voice calls but automatically resume the data connection straight after the call.
It's a bit confusing sometimes....but that could be due to not knowing whether I'm on HSDPA or 3G at the time?!?
In any event, it does support the two simultaneously and switching is definitely automatic.
I'd go the T-Mobile route if I were you, If the switch is not too costly for you.
mackaby007 said:
Hey Wu.
I'm with T-Mob and whilst I can receive and make calls whilst surfing or downloading (so presumably Push e-mail aswell), it is not always as reliable as I would like it to be.
It does work and generally allows simultaneous voice and data transmission, but for some reason it sometimes (only on occasion) will 'pause' the internet/data transmission (specifically download) and break the data connection to allow voice calls but automatically resume the data connection straight after the call.
It's a bit confusing sometimes....but that could be due to not knowing whether I'm on HSDPA or 3G at the time?!?
In any event, it does support the two simultaneously and switching is definitely automatic.
I'd go the T-Mobile route if I were you, If the switch is not too costly for you.
Click to expand...
Click to collapse
well, switch is very costly......£350. Once thing you need to make sure is whether you are on HSDPA or 3G, because in 3G, you can have voice and data at the same time with no problem, but in HSDPA, you can't, but even that, the best solution (i think it's the T-mobile solution) is when calls comes in, drop the data speed to 3G to allow calls to comes in, once calls finish, bring up the speed to HSDPA, this case you don't miss any calls. Apparently, this isn't the Vodafone way, for Vodafone, if you are on HSDPA, the system simply don't do anything therefore you miss all your calls.....
Today i have been testing push mail, looks like Microsoft knows this issue too so whey they only boost up to HSDPA when checking mail with server, once it's finish, it's drop to 3G again. So direct push is ok.
But there are some other third party software (most of them!!) which doesn't do this, therefore you will just simply miss the call.
e.g. If you are browsing internet, while the internet is loading, you will just miss all your calls.
I kind of need someone with vodafone to confirm this behavior, but i am 80% sure i am correct, therefore i will call them up tomorrow and see what they say.
Wich part of Vodafone has got HSDPA??? I thought it's standart UMTS (384kbps)???
vasil said:
Wich part of Vodafone has got HSDPA??? I thought it's standart UMTS (384kbps)???
Click to expand...
Click to collapse
quite a lot of places got HSDPA already, most of the London at least, i did a speed test yesterday and i am getting 1.3Mbps (1300kbps). very fast indeed but useless if we keep missing calls......
wu5262 said:
Ok guys, i need some of you to do a bit of testing for me, here is my problem:
When my 3.5G (HSDPA) Data connection is active I cannot make or recieve phone calls.Any incoming call goes straight to voicemail and any number I dial the phone will display "call ended" before it even starts to to ring. The minute I close the data connection the phone works again.
I have done a lot of searching on net and in this forum, some other member are having the same problem. But i think it's only with vodafone, T-mobile don't seems to have this problem. What T-mobile do is to disconnect the data transfer ot reduce it to only 3G while calls comes in. BUt vodafone don't do that, it receive phones ok when in 3g mode but no ok in 3.5g at all. It doesn't switch itself.
So please if you have a vodafone and Athena, try go to Internet, and make sure it's 3.5G, while data is transferring, make a phone call to yourself and see whether it gone through. Please can t-mobile user test it and confirm it does work on your device as well. Thanks
If it's vodafone's problem.....i will have a very long call with them tomorrow then
p.s. Please make sure you test it "WHILE" the data transfer is active, so e.g. open up a site in Opera, while is loading, make the phone call, i am guessing for T-mobile, it should switch from 3.5G to 3G to enable to call comes in, but for Vodafone, it won't do that and will just reject the call!!!
Thanks in advance!!!
Click to expand...
Click to collapse
I have tested on 3 Hong Kong using 3.5G, I was downloading a 6M file using ftp client and the transfer rate > 100kByte/s (so it must be using HSDPA) and the indicator shows "H" instead of "3G", I made a call from my other phone and it rings! So i guess it's the Vodafone problem instead of U1000.
Tommy
tommy1971 said:
I have tested on 3 Hong Kong using 3.5G, I was downloading a 6M file using ftp client and the transfer rate > 100kByte/s (so it must be using HSDPA) and the indicator shows "H" instead of "3G", I made a call from my other phone and it rings! So i guess it's the Vodafone problem instead of U1000.
Tommy
Click to expand...
Click to collapse
yes i am guessing the same too.......thanks for your help, now we just need one more Vodafone UK user to confirm this.
slightly ot but I wonder is vodafones issue simliar using the three (uk or ie) networks?
ANyone using Advantage or similar model with the three HSDPA network?
it would certainly give me food for thought before my purchase..
weareborg said:
slightly ot but I wonder is vodafones issue simliar using the three (uk or ie) networks?
ANyone using Advantage or similar model with the three HSDPA network?
it would certainly give me food for thought before my purchase..
Click to expand...
Click to collapse
i doubt Vodafone is the only one, basically is to do with their network hardware and protocol, if other company uses the same, you will be in the same situation with me. I have heard member here report that some operation in Asia and Europe acting the same, so once again, it's not just Vodafone (i think).
Same problem with Three in Sweden...
and I´m pretty sure that they are using Ericsson equipment here. Anyone else in Sweden with the same problem?
TYTN Black 2.5
Radio 1.41.00.10
Buzzing
I have a Hermes through Vodafone and recently flashed with AKU 3.31 so can tell when I am connected via HSDPA. I am using FlexMail 2007 and I have been having the same problem that you describe. Some of my incoming calls go straight to voicemail, paricularly since with the IMAP IDLE function on FlexMail is frequently connecting. When I try to make calls I end up having to close FlexMail before making a call. By coincidence, I just contacted T-Mobile yesterday, and I found two other reasons for switching: 1) Web 'n Walk -- up to 1GB per month under their fair usage policy, the closest I have found to unlimited data in the UK and at a very reasonable price, and 2) Business One Plan which allows you to use your inclusive minutes for calls to North America and Europe for no extra charge. The only downside that I can see with switching to T-Mobile is that sms bundles are separate, while with Vodafone they are included in the data packages, and I will lose access to Vodafone Text Centre, which allows me to send sms messages from my computer within Outlook over the internet (and interestingly counts these as sms messages sent from the UK no matter what country I am in, so all messages I send using this are included in my bundle).
I can now confirm now at least all Vodafone UK customer will have this problem when they connect to HSDPA, i have cancell my contract with them, i pay my remaining contract fee which is £320 ! I wrote a 3 page long letter to them explaining this to them, the reason of my cancellation is because their network issue, not mine. I have phone them a lot of times as well, the answer i got is "don't use 3G then, just use GPRS!".
Anyway, i am now on T-mobile network, and the above problem is no longer here, i connect to HSDPA, if calls comes in, the network will drop itself to 3G for me to answer the phone, then up again to HSDPA once the call is finish, sweet!
wu5262 said:
I can now confirm now at least all Vodafone UK customer will have this problem when they connect to HSDPA, i have cancell my contract with them, i pay my remaining contract fee which is £320 ! I wrote a 3 page long letter to them explaining this to them, the reason of my cancellation is because their network issue, not mine. I have phone them a lot of times as well, the answer i got is "don't use 3G then, just use GPRS!".
Anyway, i am now on T-mobile network, and the above problem is no longer here, i connect to HSDPA, if calls comes in, the network will drop itself to 3G for me to answer the phone, then up again to HSDPA once the call is finish, sweet!
Click to expand...
Click to collapse
Glad you got it sorted Wu & welcome to the T-Mob club.
How do i use HSDPA?
I get GPRS/3G as options in the connections box...
I only ever see 3G in the icon at the top.
Im on t-Mobile UK

Incoming calls go to voicemail with active data connection

I've got a T-mobile UK touch plus.
Currently, if I am using the data connection then all incoming voice calls are being sent to voicemail. This occurs with a GSM connection, which is part of the spec and is fine, but also with the 3G connection, which should allow the incoming voice call through. I have spoken to t-mobile and they acknowledge this problem and say they are working to fix it.
Is it likely there will be a fix for this? Is there a radio ROM already available that fixes the issue?
Sorry if this has already been covered - I searched with a pretty wide variety of terms and didn't find anything conclusive.
I have the same phone, same network... and it still rings while i have the "3g connected" symbol (3g with two arrows pointing left and right) showing.
Havent tried while connected to GPRS cuz im not sure how to force it into G mode while im near a phone.
Sorry, I should have been clearer - the phone will ring with an unused 3G connection, but not when data is actually being sent/received. This is the behaviour you would expect from GSM, but the 3G spec should allow voice calls through regardless of data - my Vodafone v1605 has no problem with this. T-mobile say it is the device not the network, I just wonder how likely I am to get a fix for this? It could be a problem with activesync using the data connection quite frequently.
A good way to test it is with google maps, or something that will maintain a constant connection, then call your phone. 3G should put the call through, but it will be rejected to voicemail instead.
FYI to put into GSM mode;
Settings>Phone>Band>Set top option to GSM, leave bottom on Auto
same problem here. but i only expreienced that randomly
i know that gprs can not handle data and voice. but 3g should, right?
Yes, 3G should be able to run voice and data streams simultaneously without any problems. I'm surprised there is not more interest in this because it seems to be a pretty major problem with the device if you cannot receive calls while browsing or otherwise using the data connection.
Me too
I experienced this too. I have an direct HTC Touch dual rather than the t-mobile branded version but I'm using a t-mobile sim. I use Exchange Activesync and am missing calls all the time.
fwiw, i experience the same with a Nokia e61 on 3-AT network with exchange active.
It seems that T-mobile have fixed their network today to allow calls while using data. Bonus.

Anyone in the UK with a touch HD on 02 that is working at the moment?

I know that there is a data outage on o2 at the moment, but my touch HD won't even make calls as no mobile service is being received and it just keeps searching for a network. My crappy old k750i that is also on 02 works just fine and picks up the network signal with no problems, so i've no idea why my touch hd won't.
Any suggestions?
Just checked with my HD on O2 all working fine. Data is only available through GPRS at my home location but call and browsing are all working.
I have heard of cell towers going offline and such it may be that your nearest cell is offline and the k750 is using one the HD wont reach. I dont know how good the HD is yet for weak signals maybe someone else will offer some thoughts
Boisee
I have a touch hd with o2. both data and calling features are working fine here. maybe you have a phone locked to another network or maybe your radio is not compatible with your rom, if you have flashed...
Mine's all fine too...
Thanks for your input guys. I'm on the default rom so it shouldn't be a radio issue. Just turned on again this morning and there is still no service at all on my HD, but full signal on my k750
All OK in Leeds.
Possibly your K750i is using GSM and your Touch HD is trying to use 3G and failing, and for some reason not picking up a GSM signal instead. (Or Vice Versa?)
Try forcing your Touch HD to a specific network:
Start > Settings > Phone > "Band" Tab and change the network type to GSM or UMTS, depending on your situation. Then at least you can narrow the problem down to either 3G or GSM.
thanks for your input
I've switched the band from auto to GSM
and GSM/UMTS band to UMTS (2100) + GSM (900+1800) as i think this is what O2 use and there is still no signal
just checked any my k750 doesn't have 3g features. The sim from the k750 doesn't work in my HD either, but the sim from my HD does work in the k750, so both sim cards are working just fine.
I think you might have to start considering the fact that your Touch HD is faulty.
http://service.europe.htc.com/
Sorry bud.
yeah, looks that way doesn't it
I'm not on O2 but I think there may be a setting somewhere where you can specify voice calls get channelled through the 2G network. I imagine if 3G is down (shame on O2) and your voice is being forced through the 3G network, then you wouldn't get voice coverage.
Also, it's worth going to some other area (with known coverage) and trying out there. May be it's just your local mast ?
Have been out and about testing today and it does look like a local issue now. My touch hd seems to work fine in other areas, but won't work at all at home, whereas my old k750 works fine everywhere.
I'm now getting a signal on o2 at home, but can't dial out as it just sits there saying 'dialing' all the time
If you have any friends with XDA's, get them to try from your location (perhaps using your SIM). If they're getting the same experience, then raise a SIM or network fault.
May also be worth playing around with the Phone Settings Menu.
Have just got off the phone with O2, they are saying that my local transmitter is flagged as being down and it should be back up and running by 2-30 this afternoon.
Must be that the reception receiver on my old k750 is miles better than the one in the HD then, as that still shows many bars and can make and receive calls without problem
If you're not getting a connection, then disable 3G, GSM voice calls are pretty much 24/7, excluding emergencies. Routine mast work is carried out during the night hours, and you still usually get an adjacent transmitter. Even during work, you can usually get either one of 2G or 3G.
If you can't connect during the day, that's a sign of mast failure, so unless anyone here is within 20km of you, asking here is unlikely to help. If more than a town is affected, you can be sure there'll be a press release.
If all else fails, call your network, only they will have the latest info. Maybe the mast has a fault which doesn't show up on their systems - unless somebody tells them, they won't know

hd in fido network - canada

I just bought an hd from a store in canada but used (demo)
cid=htc_001 0
1.14.405.0 (21010) wwe
10/20/08
radio 1.09.25.14
prot = 52.49a.25.26u
blac100 32M spl-1.14.olinex. microp-blackstone (led)v6
cannot seem to register on the gsm network.
fido gsm is 850-1900.
I know g3 wont work but gsm should and is not.
try changing the radio, check the wiki, might end up being a bit of trial & error. You could also try going back to a stock rom first.
thanks i may try the radio.
I think my rom is a stock one?
No one here using fido?
I was able to register onto the network when hard reseting with the sim in the phone...
took a long time to get a signal...
signal was there, gprs icon was on... but wsn't able to receive calls or make calls.
When calling my cell, i got the answering system.
how to be sure it is not locked?
Still cannot make or receive calls
flashed with RUU_BlackStone_HKCSL_WWE_1[1].19.831.0_Radio_52.49a.25.26_1.09.25.14_Ship.exe. Still same radio as before.
now registers fast in network
gets signal and Edge icons but cannot make or receive calls - no line...
could it be it is not unlocked?
They told me it was...
how to be sure?
changed the sim card to a newer one made after 3G introduction and it now works.
ecb5 said:
changed the sim card to a newer one made after 3G introduction and it now works.
Click to expand...
Click to collapse
But only works when the network icon is G. It doesn't when icon is E.
Here in Canada the phone's 3G capabilities are not used.
When i am somewhere where the network icon is E, i got a signal icon but no line. I cannot make or receive calls
Anyone has seen this.
Phone band and network are in Automatic... if i try to asiggn a band and network manually...same problem.
it honestly sounds to me like something is damaged with the phone, i think you should see if there is an HTC partner in Canada, and check to see if maybe the device is under warranty and can be repaired.
Im in Canada with rogers and have no problem making or receiving calls with my hd. 3G dont seem to work though
well it seems it is a known issue
http://forum.xda-developers.com/showthread.php?t=476139&highlight=edge+gprs+drop
mine has also a SN beginning with HT845 as many faulty devices have.
My problems is i have olinex 1.14 on it
I have a Touch HD too and works fine with Fido here in Canada.
I used the factory rom for about a week then used the custom rom.
have tried several roms and they all worked on my HD with the fido network.
the only thing is i have the roaming icon on all the time, but luckily i dont get charged roaming once i'm in my local area.
Dont know why you are having problems with yours, but like someone said i'm also guessing there may be something wroong with your handset.
try taking it to a repair shop (HTC authorized at least) and see what they also say.
best of luck
HTC Touch HD with Fido
I have also bought touch HD and having same issue, I can dial and recieve calls while I am outside but when I am any where inside I can not recieve or call any one from HD, I think touch hd that I have has 900 frequency that is why I am having issue, Fido and Rogers works good on 850 frequency. Does any one know how can I solve this problem
As I said before I have touch HD with rogers network. I have no problem recieving or making calls even indoors. I bought mine at pacific mall a year ago
Only HTC Touch HD T8285 will work on Fido/Rogers/Bell/Telus 3G network.
I think you have T8282 and this is the reason that you cannot get 3G or H icon on the top bar.
I have T8285 and it works fine on Fido 3G network It show 3G and H on the top bar.
no matter you do (like flashing radio or rom) it will not chnage the UMTS signal. It is hardware related.

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