phone won't hard reset! - Mogul, XV6800 General

Hi,
I have tried and tried to do a hard reset but the phone only soft resets.
i press and hold both soft keys under the screen (the "-" key above the Q and the "-" key above the P) and then i poke the reset button on the side of the phone. It will only soft reset. I've tried this when the phone was turned on and turned off.
I've even tried pressing the left soft key first and then the right, I've reversed the order . . .
Nothing I try will let me do a hard reset!
Any ideas?

try
No doubt you're doing it, but you have to push both soft keys at the same time as when you push in the stylus. Push both keys extremely hard with your right hand, and enter the stylus with the other.
Otherwise you could just try flashing one of DCD's rom's. That ought to get it to the hard reset status you want anyway right?

hey scotcha12345,
I tried pushing both keys at the same time too (then poked the reset). But it still won't hard reset.
I would like to do a hard reset because I'm sending this phone back to vzw.
I just want to clear the memory of any personal stuff.
I did the Settings>System>Clear Storage thing but I want to be REALLY sure that everything is gone and a hard reset seems like my best bet. (But, of course, the phone won't hard reset.)
Since it does not look like I'll be able to hard reset can anyone confirm that the Clear Storage thing does what a hard reset would do at least in terms of clearing anything personal and getting rid of programs that vzw might not like? (It has the stock ROM so I'm good there.) From what I can tell, I should be ok with Clear Storage but I would still rather do the hard reset.

and just to be clear, I've tried pushing all three (both soft keys and reset button with stylus) at the same time, too.

hard reset
2 other suggestions:
1st:
http://wiki.xda-developers.com/index.php?pagename=HTC_Titan
Scroll down to: Downgrading -- Official Carrier ROMs & associated radios with flashing guides
You could reflash with that. It's the original ROM and radio, so there should be no problem, thus avoiding any warranty deal breaking. (fairly quick and easy)
2nd
I'm pretty sure in the past I've seen a program that has a button that you can just push that does a Hard Reset...looking for it.
I've never done the Clear Storage, so I'm no help there.

Have you tried using the soft keys on the face of the phone? The ones above the windows and ok buttons. I've only used these and never the ones on the keyboard.
Ivan

try doing it by pressing the two softkeys obave the send and end buttons and then prees the reset button with the stylus BUT KEEP PRESSING THE TWO SOFT KEYS, DON'T RELEASE THEM UNTIL YOU SEE THE HARD RESET SCREEN...

btonetbone & nelsongruebr
Thanks, that did the trick.
(Sorry for the long response time. I was in a coma for the last 6 months.)

to answer your earlier question about the "clear storage" method... yeah, that does the same hard reset as when you press the two softkeys (on face of phone) + reset button.
The "clear storage" is the only method for the xv6900 users to hardreset since they don't have softkeys.
Ive hardreset both ways on my xv6800 with the same result.

Related

need help please!

I recently installed some cabs without backing up my tilt. Now, i just wanna go back to the original, like when i got it. I went into settings>system>clear storage. i put in the 1234 like it says and hit yes, and nothing happens. I dont know what to do. Please help!
You should Hard Reset it. This way you will eliminate any data or programs you installed after you started using it. By Erasing storage you will not clean the registry etc.
This is how you Hard Reset your Tilt:
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
Press and hold both soft keys
Using a stylus, press and hold the soft reset button at the bottom of the phone
Keep all three buttons pressed until the keypad lights turn off and then flash
Release the soft reset button while still pressing the soft keys
Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
Finally, press the green call button to perform the hard reset, or press other key to cancel
BEWARE: You will lose all te data on the device - including your PIM data (messages, contacts...), only SD card will be left intact - so backup everything you might need after you reset it to factory state.
thank you guys very much. I am new to this. This is my first pda style phone and i love it. Im just a newb with it. LOL.

Dead Hermes 100, Dopod 838, How did it happen??

I have this weird phone, I should say BRICK. My phone stopped working this morning after I cleaned the screen with a piece of cloth....the phone was in standby mode, when I did this.
Here is the story so far:
I was having problems with the hardware buttons, (messaging, internet explorer, the call and hang up buttons) the ones that everyone is been having problems with; so i decided to dismantling the unit following the steps shown on a Japanese website, basically by just looking at which screws to remove. By doing this all buttons functionality come back to normal so I had I fully working phone for about 3 days.
Now, all of a sudden the phone stopped working and refuses to go pass the "loading" message on the screen.
I decided to carefully dismantling the unit again, (I am now and expert in dismantlig dopos) but the problem persist.
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
The phone was running Windows 6.1 (the stable version)....and now I am PHONE LESS...This is just incredible.....
Any help would be much appreciated....
If you are getting a message on screen saying "loading", taht does not go away, then your problem is not hardware but software.
The thing to try here is a full Hard Reset. (not a soft reset, have you tried this?)
Mike
Is this a Full Hard reset??
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
Hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
I have done the hard reset, however the Soft keys do not work, hence I dont get a menu saying 'press R to reset, X to exit'...so it basically continues directly to CRC's ROM loading message...just as before...and it gets stuck there......
I tried the other option,....Bootloader mode: Hold side OK and POWER buttons together and reset with stylus, and this options does work, but there is no mesagge only a screen with 4 color bands, red, green, blue and white...and nothing else.
If you don't get the message to reset yor phone then you didn't hard reset.
Oh well....thats what i suspected....now the problem is since the soft keys dont work, then I cant do a hard reset....and the more i try the battery gets and will eventually run flat, (since the phone is not recharging either) in another words my dear dopod is slowly dying.....
Well the reason it's probably not booting up and the fact the keys don't work are likely the same problem. One of the flexcable connectors is most likely not seating in fully. I'd dismantle and take great care with all of them. Make certain of the central one - the one with the tape on it.
Mike
Exactly .....but i dont really know why these phones have this problem....as I said before I did clean up the contacts about a week ago and presto...everything started working fine again, but after 24 hours the buttons started playing up again....so it is impossible that things will change in such a short time......
anyway coming back to my current problem, I tried and tried to hard-reset the unit and this time I pulled the keyboard out and pressed hard on the softkeys and after a while it did work .....so I managed to hard reset the phone.....it only had 14% left in the batterry.....lucky me!!!!.....so I went home and started carefully adding all the extra bits needed, and guess what???? right in the last update the phone, again, did lock up........Luckily now I have a degree in dismantling dopos....anyone would like to hire me???? and I am an expert in hard-resetting dopos with actitude.......
I am happy now with my resurrected doppo but I am still a bit weiry about the soft keys not working......
FINALLY ......A big thanks to you guys for your help and comments.....

Advise on why I can't do Hard Reset anymore?

Hi,
after I flashed the rom, the device can't perform hard reset anymore.
Both vol up and down button + power.
I dont know what happen. Can you advise me. Many thanks
Do your volume buttons still work once the phone has booted into WM? One of mine is starting to fall apart and has to be pushed very hard for it work now :-(
Try alternative method to hard reset. Go to settings > system > clear storage and restore factory settings. This is just the same as doing a hard reset
Also, could be your volume rocker on the battery
cover not making contact with the hard buttons.
I wore mine out after countless hard resets such
that I found myself having to push the buttons in harder.
I bought a new battery cover and the problem was solved.
Not saying that is specific to you, but could be something to check out.
Outside of that, like Fallen said, the best alternative is clear storage.

How to Soft Reset

Am i missing something...I coming form windows mobile..I don't see a button under the cover, or way to soft rest...Can someone please share some light?
With Android it's pretty much not needed. It's a pretty rare occasion (I can't say it's every happened with my G1 or MyTouch, so...) when simply holding the power button won't give you the power-down menu, no matter what kind of crazy things an application has done. If things get really bad (a deep down error in the OS... also a very rare occasion) it will more likely reboot itself than simply freeze up.
But if that rare occasion does happen, you'll just pop off the back cover and pull out the battery for a few seconds. No harm, no foul.
Exactly, Worse comes to worst and you pull the battery.
there is a hard reset, go into bootloader (hold trackball and power on phone)and press Reset (Factory Defaults).
Hard reset != soft reset.
Hard reset does not equal soft reset.
Hard reset in Android land is roughly similar to a wipe in WinMo ROM hacking land, except you WILL NOT want to do it after flashing a full ROM, only before.
I know that, thats why I said hard reset not soft reset.
Soft reset: hold down power button+volume down+track ball.
Wonder if there is some application that can do it (like the ones we had on windows mobile)
I imagine it's a superuser function, so, for an app, you would need root access on your phone, and you would need to allow it.
Trackball + Volume Down + Power. Your phone will soft reset after about 2 sec.
kozm0naut said:
I imagine it's a superuser function, so, for an app, you would need root access on your phone, and you would need to allow it.
Trackball + Volume Down + Power. Your phone will soft reset after about 2 sec.
Click to expand...
Click to collapse
Does it remove my contact list or it will just reboot the cell phone like we reboot the computer or a windows cell phone using the reset button?
Thanks
It's a soft reset, apps with unsaved data you have running may not save, but other than that it's basically like telling your phone to shut down, then telling it to power back on.

Hard Reset Procedure only produces a Soft Reset?

For some reason, whenever I try to do a hard reset, my tytn only does a soft reset.
That is, after pressing and holding the Left SOFT KEY and Right SOFT KEY, and at the same time, using the stylus to press the RESET button at the bottom of my tytn, I was NOT presented with a menu saying 'press R to reset, X to exit'. Instead, my tytn just reboots just as if I only pressed the RESET button alone.
Device details:
Hermes 200
IPL-1.04
SPL-2.10.Olipro
Flashed ROMs:
Stock ATT 6.1
FCW's 6.5 Stock-like ROM (D 3.62 by Josh)
I'm baffled at why there's no reaction to the hard reset. My searches not only did not yield any threads of issue resolution, but it also didn't yield any people having this similar problem.
As I purchased the phone off the black-market several years ago, I suspect that it could be because of some poor modified low-level firmware that was flashed before I bought it.
Any thoughts?
Is there anyway to do a hard reset via software, and not through the normal hard reset procedure? Or is there firmware that I can flash that contains the hard reset functionality?
Many thanks in advance!
assuming both your softkeys are working yes? To hard reset via software, run 'clear storage' from system settings.
Many thanks Macelius. Clear Storage did just the trick.
Additionally, since you brought it up, I think that my Left SOFT KEY may be starting to fail. It works roughly 1 out of 4 presses, so I thought it still worked but was not responsive because of laggy software.
Though of the 5-6 times I tried to Hard Reset, I guess the Left SOFT KEY didn't work once.
Thanks again Macelius. Good stuff.

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