Database Users

Phone reset itself! Any idea why?

I have an O2 XDA2. I just took the phone out of my jacket pocket to find that it wanted me to calibrate the screen. It went on to take me through the whole set-up wizard and then I found that all my data and installed programs had been lost
I'm guessing the phone decided it wanted to reset itself!
Does anyone have any idea why this might have happened so I can avoid it happening again?
The phone had plenty of battery power (approx 80%). It had plenty of space space (approx 28MB). I hadn't recently installed any software although I did uninstall Pocket Money on the weekend. I also created an IMAP email account then but I've had no problem with the phone since then until now.
Any ideas? Thanks very much

would prob be a good idear if you stated the rom version you are using

Sorry, It's 1.60.00 WWE
I have never upgraded it as I haven't the first idea how or what the implications are.

the latest officail rom is 1.72
if you get that from their site you will not get warrenty issues
when i used 1.66 i had lockups from time to time
after i got 1.72
i havent had any issues

I don't really feel comfortable upgrading it as I haven't the first idea what to do.
How do you normally reset a device? Is it something I could have done by accident?

there is a little hole in the buttom of it in the right corner if you press that using something thin like the stylus while you press the on button
then it hardreset
but there is software which let you do it as well
the upgrade is really pretty simpel

Thanks very much. I know the reset button, I use that every now and again. There's no way I could have pressed it and the on switch by accident given tha the phone was in an otherwise empty jacket pocket.
Oh well, I guess my phone just had enough of life. I'll look into upgrading the ROM when I feel a bit more adventurous

Fabulous...My phone has again decided to reset itself out of the blue.
I have no idea why it does this but it's a pain in the rear. Has anyone seen this before? Does anyone know if there's anything I can do to prevent it? (other than upgrading to the Universal when it comes out!!)

And it's happened again...seems to happen approximately once a month.
Has this spontaneous hard reset issue not happened to anyone else?

I suffered this audacious curse only to find that by removing my 1gig sd card remedied the problem.
I'm wondering if the sd card draws too much power/resources or whether I have a dodgy sd card.
Either way, without it I'm flying. I pop it in when I need to use my TomTom and as it's on charge in the car cradle it doesnt matter about resource usage etc.
So, try removing your sd card and see what goes

SD cards seem to be causing all sorts of problems. I kept getting the eternal spinning timer when copy, paste or deleting files, if the card was inserted. Did a soft reset today to be met with the calibration screen as from a hard reset. Such fun isnt it. :roll:

Hi Guys
Thanks very much for your comments. Unfortunately it isn't the cause as I have had my SD slot empty for a while now (my SD card is in my new car radio/MP3 player )
I'm starting to think that after 15 months my XDA2 has decided that it's had enough of the world. My colleague told me that it's seeking revenge as it's heard me salivate over its younger sister (the Universal).
As you say having the phone hard reset itself is a whole lot of fun!

I have the Sprite Back Up programe so all is not lost - it creates an exe file on the SD card that you locate and select thus restoring everything just how it was before it was lost

one can also just have activesync do an inc backup at each sync
and if the device hardresets one can connect as guest and restore the backup from ones normal profile

The nice thing about the Sprite software is that you can restore when you're out and about unlike the active sync method which means you need your pc close by

XDA Exec won't wake up

I have a qtek 9000 and an xda exec. Both have the same rom updates (latest o2). The qtek works as it should, but the o2 does not. I have re-flashed the rom twice. No software is installed, nor is bluetooth running. The phone works and connects to 3g etc. If I close the clamshell, about 1 hour later the phone is asleep and will not wake up. A reset must be done in order to turn it on. I have hard reset many times and cannot fix this problem No calls or messages have been received by the phone. The green phone light remains flashing in its deep sleep mode, but it is not possible to call the phone. It does not ring or wake up. Has anyone had this problem? I have searched this forum and read many posts concerning sms causing sleep problems etc., but can find nothing relating specifically to my problem. Thanks for any help.

sounds like it could be faulty.
never woken it up via a phone call, so I don't know about that, as I don't use it as a phone yet, waiting until the contract for the W800i ends at the end of this month before I start informing people of my new number. But I wake mine up via the power button. If that fails for you, then I would suggest speaking to the company you got it from, as it would suggest a fault.

same problem here
r1.04.10
G42.37.P8
D1.13.64WWE
imate jasjar with qtek 9000 rom
verry annoying

Kaze, this problem is usually caused by having anything running on the Today screen or resident in memory that is installed on the Today screen. For instance, a application loader on the today screen with links to programs on the SD card can cause this type of freeze, as it tries to get the icons from the SD card but cant - crashing(?) WM5. Just keep anything related to the today screen or bootup etc on the phone's memory itself and your crashes should go away.

dont think so
http://forum.xda-developers.com/viewtopic.php?p=223711#223711

That other thread you are posting in is back from October/November last year. Just taking out the SD card wont help, you need to disable the programs trying to access the SD card. Although your problem might be different - maybe somethings faulty with your SIM card then? Try a different SIM card and see if it still happens.

As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.

As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.

I've had a new Qtek 9000 for about 3 weeks and it has had exactly this problem from day 1.
Looking at this thread http://forum.xda-developers.com/viewtopic.php?t=32688 I thought it might be a SIM problem but it isn't. Done a load of tests and the final one - hard reset - no SIM - no SD card and the problem still occurs. It's on it's way back for repair / replacement.

Same problem here? Does anyone have the solution yet?

I'm sorry no - mine had to be sent back for reapir.
It's fine now.

First one I got had this problem from day one fresh from the box with nothing installed. I simply took it back to the shop and had them replace it as faulty. Second one has never shown this behaviour.
Dodgy batch/ component.
My advice is don't wait for a fix, it's a hardware fault, return it under warranty.

Cingular 8125 Frozen

I've got a Cingular 8125 (HTC Wizard) that is stuck on the first splash screen - the one with the Cingular image on the background displaying the IPL/SPL/GSM/OS information (image here)
I've flashed with the "button rom", the "wizard love rom", and tried the method to flash with a different rom to a CID locked device. The "button rom" and "wizard love rom" flashed fine, but it still hangs on that splash screen after the flash. I've reverted back to the "official" HTC rom, and it still does this.
The device is NOT CID/SIM unlocked.
This device is NOT under warranty. (A few months out actually, but it was purchased at full retail price without renewing a contract and Cingular seems unwilling to move on any sort of warranty replacement/repair -- big shock huh?)
Is there any hope?

Take out any sdcard/ mini sdcard in the phone and do a Hard Reset.
Button's and wizard are patched Roms,they can be safely flashed to a CID locked phone just like official rom,but no other custom Rom like wm6 will work or flash to a CID locked phone.
Secondly,when you flash,take out the sdcard,it sometimes creates problem in flashing if it needs formatting,and also close/disable any anti virus or firewall and don't surf the net or run any other program,rather try to close down any programs running at the background.

There is no SD Card in the phone, and the SIM card was out when it was flashed.
There have been so many hard resets done to it that it's not even funny.
All unneeded tasks were killed before performing the flash.
I'll try it again tonight (I left the phone at work to give me something to piddle with) just to make sure there wasn't some sort of fluke.
Does anyone think it would be a good idea to just buy an 8125 that has a broken screen or something and replace the innards of my frozen one with the innards of the one with the broken screen?
It isn't crucial that this phone be fixed - it's more of just something for me to fool around with to see if I can get it working. It was actually given to me for that purpose, but if I can get a cheap PDA phone on the cheap, then I'm all for it (even though I'd have to switch carriers - cause I'm pretty sure it won't work with Verizon.)
[EDIT]
I'm gonna try replacing the motherboard battery (I've successfully taken it apart and put it all back together without breaking more than it already is) and I'll report back once I get that replaced. Perhaps this is the problem?

WM5 vs. WM6 for 8525?

I read that there's lots of tweaks for WM5 for the 8525, but then I seen mention of a WM6 available, too. I presume it's a free upgrade on the AT&T website, or elsewhere online.
Now for the questions. Which OS works best for this device? Do the tweaks made for WM5 work with WM6 as well? Should I upgrade to WM6, or stay with WM5? For the GPS (maps), does it work with both or just one of the options?
Now for other (off-topic) experiences I have with my new [reconditioned] device.
a) After inserting my SIM card, about an half hour later, I attempted to call an 800 number (to activate a new bank debit card), which it didn't fully connect the call, although the call timer was running. It wouldn't let me end the attempted call, either, so I removed the battery and reinserted it.
b) Exploring the device further, I noticed that some menus didn't close when I tap the "red X" in the corner. I even tried to expand (pull out the keyboard on) the device, but it shows the "red X" of the location from portrait. as well as from the landscape! For example, it wouldn't close the "selecting which size to send photos" option screen. After waiting about a minute, I had to remove the battery to get rid of those screens, which is a major pain to keep removing the battery!
c) Later on, the last phone call that I made wouldn't hang up (end call) -- I even tapped 'End Call' about 5 times, not to mention pressed the red phone icon on the main navigation keys about 3 times. I haven't used the device since, except to place my old Samsung Sync's memory card with pictures, songs, and videos inside it.
The device seems very slow to close/end programs, and I've just received it yesterday! [I have not hacked, tweaked, or done anything else to it, either; I've only set the time, date, and owner's info.] Is this normal for the 8525? Would installing the WM5 tweaks [HTweakC 2.1b] -- or updating to WM6 -- increase the device's response time and overall performance? Or do I have a still faulty, reconditioned 8525?
Sorry for the long questions, I just wanted to give background into the device. Thanks in advance for all help in this matter!

You seem to be way behind as you use WM5. First thing you do after reading this: UPGRADE TO WM6.1
Most tweaks of WM5 will ofcourse work on WM6. WM6 is faster and much much better.
Do you know about soft-reset? No need to take out the battery! Just soft-reset.
And most of your problems of hang-ing can be solved by newer version of Windows Mobile! WM6.1
In case if your new to upgrading, you may read my small guide. If your completely new to Pocket PC, this might help you too. Also, consider using a free taskmanager such as wkTaskMan to close applications completely.
Regards,
Carty..

Carty, thanks for the quick reply!
As a brief background, for about the past 6 months, I was infatuated with the HTC Tilt [8925], because of the built-in GPS, Wi-Fi, 3-MP camera, & media player. Later, from reading other opinions on the 8525 on this board and discovering that it was compatible with GPS services, I decided to "sacrifice" the 3-MP camera, as the 8525 was about $100 cheaper on eBay.
I am pretty new to the Pocket PC, as my cellular device; I have used computers since 1996, though. That being said, it's not even been 24 hours since I've tinkered with the 8525 (as the eBay one never worked at all). I take it that the 8525 is an older device, as I've seen posts dating back to 2006. I just bought one on eBay 2 weeks ago, and had it replaced at an AT&T repair/replace shop yesterday.
I see the reset button on the bottom of the device; I just didn't know when to use it. I presumed it could only be used if the device wouldn't turn on at all. [As you can tell, I'm overly cautious with my new cellular equipment.] Also, I read about the "hard reset" -- holding down the 2 option buttons on the front and then the reset on the bottom of the device; however, I didn't know when to use the hard reset, either.
I will read your tutorials, then will install WM6 ASAP. Then, I will return with my findings. Wish me luck!!

Now I'm having issues with the update of WM6! The device stalls at 11%, then the software returns with the following:
"ERROR [262]: UPDATE ERROR
The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the errors so you can continue with the update."
I tried the [Recovery] button 2 more times, following the screens to the letter, but with the same result . . . the software stalls at 11%.
Any ideas? This is very frustrating!!

Man, I finally got it to install WM6! I had to literally remove every single program that was running under my "name" with the XP-MC OS. I even had to "Ctrl+Alt+Delete" the Explorer program and then "open" it (via Task Manager) again! [I didn't restart Windows, though.]
So far, it's back to the align screen, so I'll hope all goes well from there! Be back with more later!

I've made one phone call so far, and it actually did the end call promptly! Thank goodness for small favors! I thought having to do the "flash" about 6 times would have fried the device!
Now that I have the WM6, how do I install the tweaks? Do I copy them to a memory card, to the cell ROM, or something else? I already downloaded "HTweakC 2.1b" but haven't done anything with it yet. What would be my next step to correctly hack the WM6 8525 that I have now? I am a novice at hacking, so talk in layman's terms and please bear with me!

Dead wiz-200 need pimbackup help

Hey guys,
i have a dead i-mate k-jam/wiz 200.
Until about 6 months ago i didn't know i could have soo much fun modding my phone, then a friend forwarded me here. within 20 minutes i had my spl unlocked and was modding away, best thing i ever did with a phone.
Now, my wizard is dead and i had to purchase (god forsake it a nokia 6121 classic), yes you have full permission to shoot me for a fairly un moddable phone however, it lights up and makes phone calls while i drool at the HTC diamond...
my main question is i have everything backed up on mini-sd from the wizard and would like to know is there a dedicated PC only program (like pimbackup) that i can use to retrieve the data, i have almost 200 contacts i can't retrieve plus some sms messages i DO need and hope their is a PC based software that does the same as PIM backup does for the phone?
does anyone know of a dedicated PC software that can handle the work?

Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.

If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone

Still confused...
ashasaur said:
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
Click to expand...
Click to collapse
To be exact for about 4 days it would power on but after around 1-2 minutes it would fade to white on the screen, i somewhat suspect water damage, but i have been careful with the device.
Never modded something i was at least unsure of. now even if i try charging it doesn't work, even with a replacement battery i tried. It shouldn't be the rom cos i haven't had problems other than the usual you get with a few weeks use.
hasn't been overclocked (although i have been extremely curious about O/C'ing a phone )

Miss my k-jam
Myrddin Wyllt said:
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Click to expand...
Click to collapse
Sadly i only have a mini usb cord to use as charger so it narrows possible fault finding options down
i still have the data on mini-sd but now-days nowhere has SD capability and i backed up to PIM backup regurlaly.
Always synched it (with the company i was working for, since then they've deleted the profile for reserve space )
would push the boundaries but nothing that *should* brick the phone itself..
for a while it would power on, get to the windows 6.1 splash screen, boot then just randomly fade to white..
only thing i can put it down to is weather damage..but even then?!
any way i can retrieve the data from a pim backup file?? (that's on the SD card itself?)

2 years later...
Well I fixed the unit finally.
Seems that the battery went completely flat and wouldn't charge which i resolved by splicing a USB cable and attaching to the battery itself.
Now that the phone charges i can't connect to PC in Win 7 x64, XP etc. i think my soldering job on the mini USB port is to blame.
The rom i previously had loaded crashes (fade to white then restart) whenever i open the text messages menu regardless of how many messages may be stored etc.
What i'm hoping to do is flash an old official rom, trial for a few days then re flash a new rom, is it possible to flash directly from an SD card?
The information i've found so far is rather vague and from what i could find says you need to run mtty and winhex but that's where it ended.
Anyone else attempted the SD card method?
Device info:
Rom's a TNT based one WM 6.1.0.0 (don't have original RUU anymore so don't remember specifics)
G3 Wizard
IPL - 3.08
SPL - 3.08
GSM - 02.19.11