I have a qtek 9000 and an xda exec. Both have the same rom updates (latest o2). The qtek works as it should, but the o2 does not. I have re-flashed the rom twice. No software is installed, nor is bluetooth running. The phone works and connects to 3g etc. If I close the clamshell, about 1 hour later the phone is asleep and will not wake up. A reset must be done in order to turn it on. I have hard reset many times and cannot fix this problem No calls or messages have been received by the phone. The green phone light remains flashing in its deep sleep mode, but it is not possible to call the phone. It does not ring or wake up. Has anyone had this problem? I have searched this forum and read many posts concerning sms causing sleep problems etc., but can find nothing relating specifically to my problem. Thanks for any help.
sounds like it could be faulty.
never woken it up via a phone call, so I don't know about that, as I don't use it as a phone yet, waiting until the contract for the W800i ends at the end of this month before I start informing people of my new number. But I wake mine up via the power button. If that fails for you, then I would suggest speaking to the company you got it from, as it would suggest a fault.
same problem here
r1.04.10
G42.37.P8
D1.13.64WWE
imate jasjar with qtek 9000 rom
verry annoying
Kaze, this problem is usually caused by having anything running on the Today screen or resident in memory that is installed on the Today screen. For instance, a application loader on the today screen with links to programs on the SD card can cause this type of freeze, as it tries to get the icons from the SD card but cant - crashing(?) WM5. Just keep anything related to the today screen or bootup etc on the phone's memory itself and your crashes should go away.
dont think so
http://forum.xda-developers.com/viewtopic.php?p=223711#223711
That other thread you are posting in is back from October/November last year. Just taking out the SD card wont help, you need to disable the programs trying to access the SD card. Although your problem might be different - maybe somethings faulty with your SIM card then? Try a different SIM card and see if it still happens.
As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.
As I said in my initial post, there was nothing installed on the unit. There was no sd card, and it was in total factory default condition. The unit was returned as it was faulty. The new unit works as it should, with the same sim card etc.
I've had a new Qtek 9000 for about 3 weeks and it has had exactly this problem from day 1.
Looking at this thread http://forum.xda-developers.com/viewtopic.php?t=32688 I thought it might be a SIM problem but it isn't. Done a load of tests and the final one - hard reset - no SIM - no SD card and the problem still occurs. It's on it's way back for repair / replacement.
Same problem here? Does anyone have the solution yet?
I'm sorry no - mine had to be sent back for reapir.
It's fine now.
First one I got had this problem from day one fresh from the box with nothing installed. I simply took it back to the shop and had them replace it as faulty. Second one has never shown this behaviour.
Dodgy batch/ component.
My advice is don't wait for a fix, it's a hardware fault, return it under warranty.
Related
Hi all
In the last 10 days I had 3 random hard reset's on my qtek 2020.
Rom Version is 1.72.00WWE ,upgrade was done a couple of months ago.
The last reset happened today, and on the other 2 the behavior was the same, phone was just sitting, tried to use it, main screen came up...wouldnt respond to anything, tapping on the screen or pressing any buttons, just plain old stuck on the main screen. Tried a soft reset, image just get's all confused, could still see the today screen, backlight would go off and wouldnt move anywhere, tried soft reset again, wouldnt do anything.
Just knowing what was gonna happen....took batery out, put it back in...and that's it, everything is gone again. since my last forced hard reset no other software was installed besides the basic one's.
What should I do to troubleshoot / solve this? any tought's?
Thanks for any advice you may have.
found this:
The current build of XDA II ROM contains a bug that can cause a hard-reset when a program reads data from a storage card. Due to the bug in ROM, accessing storage cards may cause complete data loss on XDA2 compatible devices. More often it happens with programs that access a storage card in a timer (like Spb Pocket Plus). There are no known solutions for this problem so we have had to disable the showing storage cards indicators on XDA II. We'll enable this feature when HTC fixes this bug in their ROM.
http://www.mtekk.com.au/browse/page1020.html
could it be related? today when it happened i had it sitting on my desk playing mp3 from the storage card with the media player....
http://forum.xda-developers.com/vie...ghlight=&sid=b692b29b60bba481367f5cf419898b16
looks related..
thanks a lot, i did a search for qtek...not spv that's why i didnt find it.
either way...im going back to the store and try for a replacement...or an upgrade to the 9090....
thanks :?
hi folks!
i got a problem with my XDAII since the last few days.. it switches itself on without me doing anything!
It sits on my desk now and even if i dont touch it it will switch on. I can switch it off, but within a minute its on again! This is not just a problem with the battery life but also when its in my pocket somewhere and the keys get pressesd
i havent changed any settings, it started by itself (really! )
What I did find out is that if i switch flight mode on, then it doesnt happen! So maybe its something with the radio? All other connections (bluetooth, infrared etc) are disabled and have always been so.
the phone is set to only switch on by the on/off button, if its off all other buttons are locked.
thanks for any suggestions..
Perhaps you have scheduled the phone to do something? I have heard of the scheduler accidently being switched on, though I don't know much more about it.
It may also be (less likely) a short somewhere. I have a broken XDA that I am able to short to turn on and restart etc.
Have you checked to make sure no programs are running in the background?
Also, make sure none of the hard buttons are pressed in constantly. One may have been pressed down and got stuck, or perhaps it is in a case (leather) that constantly presses the buttons.
Also, some phones are set to switch on when an SD card is inserted. Do you have an SD card in the phone? Perhaps it is faulty, or the card slot is faulty, or it isn't in all the way.
Except for the applications that came on the phone, have you installed any third party apps? If so, what are they?
hi jadel,
thanks for your answer. it was actually the sd card inserted into the phone that caused the problem. removed the card -> problem solved! thanks!
is there a way to disable this setting, that the phone switches on when a sd card is inserted? I find it very annoying..
grtz
mischka
Hi Mischka,
have you tried another SD Card? probably ur SD Card is defected/broken for some reason. I had an experience that was similar to this with my Xphone O2. it turned on without any touch. i tried another SD Card, and another new SD Card. it came to my conclusion that the socket of SD had been broken/faulty. It did.
thank God my Hima is still in a good condition.
or try to O2 service center to check the socket SD of yours.
regards,
j
After receiving my o2 XDA Exec in the mail a few days ago I've had to soft-reset to get my device to unsuspend several times, what's odd is the lights are still blinking on the unit, but the keyboard backlight/screen will not turn back on.
A few times watching media it's gotten stuck to a green/white/once blue screen, too.
The battery is of course charged, it seems to be just these two issues.
I'm looking forward to worry-free enjoyment of my Uni once I get these issues solved, any advice is much appreciated.
I'm thinking this may be a WM6 issue, or a ROM issue, Hopefully someone has had this same problem.
(I have and am still searching the forum to check this out.)
Maybe consider a hard reset?
Mine's running WM5 and doesn't have this problem - it will sometimes decide to change it's backlight settings to zero when switching from battery to power or vice versa though.
Ironically enough, I woke up this morning, turned the phone on and it had hard reset itself, I'm going to assume its a software issue for now, if I can't find a way to fix it, I'll just have to buy another unit and get rid of this one.
Love the phone, not this particular unit though.
similar problem here?
a week ago I installed PsiDocs .cab for SDHC and i am running a 16gb card and have noticed that sometimes I have to soft reset to wake it up, also test driving pocketweather on the card so i think that this might be my problem.
Ok first off im a total noob when nit comes to Windows mobile. Ive been using a Palm treo for 2 years and was given an att 8525 for free i just have to see if i can fix it. i have searched for my issues in other threads and found some but not all of the issues, so here goes
~Screen fades to white and if squeezed on the left side will come back but then fades out again and it seems to be worse when slid open. (i believe this is the flex cable issue that ive read about)
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it.
~When send sms it will send a few but then i will get a few that come back saying phone not ready.
~Power button has a almost exact 23 second delay from the time you push it to the screen comming on ( i noticed that after i did a fresh install of wm6 it went away for a little while and then came right back)
~Wifi wont connect to secure network (i enter the PW and it will connect then as soon as i igo to a website it says cannot connect and then asks me for the PW again)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card
Thank you in advance for any help even iif its direction to a forum that has answers that might help.
Damn, your 8525 has alot of problems, iam guessing it was dropped??. There may be a chance that all these repairs will cost you the price of a working used hermes. Anyways, I had the same radio problem as you, and it was the most longest, and stressfull thing ever to get it to actually work. I was opening up hardware, flashing radio/roms, using mtty, numerous of times. Trust me, its not worth it. And if your flex cable is damaged its gonna cost $30 or more to fix. And if wifi or SD card slot is broken too, the device is practically an PDA of the past. You could try to fix it(With the possiblitiy of killing yourself from all that stress), or sell it on ebay for parts(sells for a decent price actually).
Thank you for your response. was kind of afraid that was the response i was gonna get. damn that sux. the $30 for the flex cable i could swing, but from what your saying it sounds like majority of my issues are hard ware and not software (like i was hoping) and ive priced most of that out and might as well buy a new one i agree. thanks though ill keep playing with it. but now i know not to get my hopes up.
For sd card problem, you might be able to get it to recognize the sd card if you insert then do a soft reset, others have had this issue. I'd also check to see if the sd card is registering on the pc with a card reader because if its not, you may need to get a new sd card.
Wifi, Might be a rom problem... Read up on the thread if others have this problem, might have a fix or might need to find another rom...
Here are Some of the Fixes that i have found and some of the issues i am still having~~
~Screen fades ---fixed Kinda, i have disassembled the phone checking all the connections and putting tape tightly over all connections, i still get the white screen on occasion but its %90 better and i can always press on the bottom ov the screen and bring it right back
~Radio drops out one min i have full bars and the next nothing. i havent found any patterns to it. (still an issue but am trying to update radio ROM to one that i read in the forums that is supposed to be better for my carrier. If i can get the RUU issue corrected)
~When send sms it will send a few but then i will get a few that come back saying phone not ready. (i have found it is realted to the radio issue above)
~Power button has a almost exact 23 second delay-- i have found it seems to be correctable if i make sure there are not alot of stuff running. (found a program that actually closes the apps with the x button instead of just minimizing them)
~Wifi wont connect to secure network--didnt really do anything but seems to be working again (who knows)
~SD card inserted and phone doesnt show any signs of recognizing it including when you go to setting/system/memory it says card not installed, doesnt even light up when you insert the card... still an issue but now it will on occasion recognize the SD Card.
Thank you in advance for any help even iif its direction to a forum that has answers that might help.
OK, posted a few days ago about this foolishly thinking it was solved. However, here's the problem. My touchscreen is completely unresponsive. This isn't the lag problem, which I've had before, but the phone acts as if it hasn't been touched at all. In other words, the only input accepted comes from the buttons.
This happens when I'm running android. Waiting overnight doesn't help. Pulling the battery doesn't help. I cannot even use the touchscreen in WM when this happens! Moreoever, if I do a hard reset, I still cant use the touchscreen when the setup pages show in WM. The touchscreen is completely gone.
The ONLY thing that has worked (once) to restore function is to pull the battery overnight.
The only pattern to this seems to be that it happens when I have a message waiting while running android (no, not every time). The screen will be locked, and I can't get the lockscreen to clear. Eventually I pull the battery and reboot in windows, same problem. Hard reset, same problem. Last night, had the problem so I landlined in and cleared the voicemails. Then did a hard reset, but the phone during the setup still indicated I had a message (!) and the touchscreen was locked. It is as if the notification was 1) stored in a different memory than the phone (does the radio keep this information) and 2) that until the phone is reconnected properly it can't clear the notification and won't let me access the touchscreen. Perhaps the overnight battery pull allowed the notification to clear from the phone somehow?
I'm looking for any help on this. Is there an aggressive way to clear notifications? Would a task 29 solve this? Button combo I"m unaware of?
Thanks in advance
yoiur unit may need to be send in for repair. sounds more like a hardware fault. You may be able to get a digitizer from ebay and replace it, though they are a bit tricky to replace. Ive only ever done it on an mda varia and that was a paid
This is actually not uncommon... i have a friend who purchased an HD2 and used it for a week or 2 and the touchscreen stopped. You can try and do the task 29 however it didn't help hers... has your phone ever come in contact with static electricity? This seems to be the #1 killer of the touch screen functions with the HD2's... (so far i've seen 4 of them die like this)... i would try task 29... then if that doesn't work call HTC and ask if you can send it in for a repair, most of the time if its repairable, they'll fix it and charge you a fee of usually $100.00... if its not repairable due to faulty hardware, they will send you a new one (usually re manufactured) another option is, if you have tmous take it back to a store and show them... they should be able to swap it out for free if you have insurance on it
I was concerned about hardware, and it may still be the issue, but it seems intermittent, in that sometimes I can get the phone working again for a couple of days. However, this symptom has only come in the last week or so, so it does seem as if something has changed. I'm constantly tweaking my Android setup, but I can't imagine this could have an effect that would go over to WM, especially after a HARD reset...
Possible solution
OK, if you've read the thread above, you know that hard resets didn't seem to solve the problem. However, I just did a hard reset without a sim card installed, hoping to clear whatever notification was stored on the phone. While the touchscreen was still locked without a sim, I re-inserted the sim and did another hard reset and it worked! Time will tell if this is a real solution. Luckily, my android system is just on the sd card and easily booted up or I would spend all my time rebuilding my phone!
Again, does anyone know if this might be related to the radio rom? I've tried a couple radios since this started 2.14 and 2.15.
OK, one more update. I notice now that when I long-press the hangup key, to get the context menu for such items as shut down or turn radio off, the touchscreen becomes inactive. Several minutes later it seems to come back, but my conclusion is that the connection to the touchscreen must be near or under that button and I'm affecting an intermittent connection.
This is the last post I have on the issue because I got a refurbished phone sporting ROM 3.14 and Radio 2.15 less than 24 hours after asking TMOUS to replace my phone. Now I have to clean the custom rom off the old phone and send it back, so I'll never know for sure if it was software or hardware, unless the problem recurs on the new (refurbed) phone. However, the symptom above with the long press hangup does NOT happen so it seems that was the issue.