Device.exe process using 100% cpu slowing everything down to a crawl - JAMin, XDA Neo, S200 General

Hi everyone, I'm new here, couple of weeks ago if you'd asked me what a prophet was, I'd I've talked about religion. I was given a hand-me-down imate jamin that i"m trying to get working properly.
The prophet in question was previously working properly without any issues, the previous owner had just gotten a new battery for it when the issues started. The phone slowed down to a crawl, nothing could get done with it, takes like 1 min to open a text msg, around 10sec to answer a phone call. Having gotten it and thinking its a firmware problem, I did a hard reset, nothing, then I upgraded the firmware to the latest JAMin_WWE_213923_2139123_022021_ship.zip again, nothing!
Funnily enough, this behaviour is erratic, do a soft reset, load sktools and the cpu usage app reports that all is fine, give it some time then ka-boom! the cpu usage gets maxed out by device.exe seemingly for no reason.
Anyone here ever seen behaviour like this? If you have or just have a suggestion on what I can try, please post. I'm not sure what to do now since I'm on the latest firmware and I don't know where I can get a rom for wm6 for the phrophet. I"m hoping upgrading to wm6 will fix this issue.
Thanks in advance.
John.

device exe
Same problem with my HCT Diamond.
Dia Duit Rom.
Trying to find a solution!

Firmware
You could try a cooked rom, but make sure you perform a hard SPL first as this will save your prophet from bricking.
The other thing is have you tried a different battery as a bad battery can seriously affect the phones performance espcially if it is a cheap copy.
If your'e worried about flashing have a deep read of the following link
http://wiki.xda-developers.com/index.php?pagename=HTC_Prophet
Hope this helps

Sorry mate, just seen your reply.
The phone eventually died, won't charge, nothing doing, looks like its bricked. I moved to a Kaiser, which then started having 3g problems, though I got a temporary fix by keeping it on 2g.
Now I have a mytouch which needs unlocking. I think me and htc should part ways, I'm yet to have a simple good time with any of their products.
As regards the prophet... is there a way I can resuscitate it? It wont' charge, no light shows either on usb or charging from a normal charger.
Thanks
John

It's not like that. HTC phones work good as long as you keep them good. I'm not saying you didn't keep it good but maybe some softwares ruined your Pocket PC. ANytime this happens, a hard reset and revert from backup should solve most of your problems.
Looking at your Prophet, smells like the battery is dead? Try changing and see if that helps.
Regards,
Carty..

This looks like a day that is going to be special. This phone has been in my drawer over a year now, I'd given up on it long ago. Well I stripped one of my old chargers down to the wire, charged the battery manually for a few mins and presto the phone has come on.
It's still slow as hell, so I see device.exe is still hogging cpu.
Time to review the prophet roms, been a while since I checked on it.

happens the same to me too
for me this issue rises up when i connect with my pc :S
due to the calnot or calpd or poutlook or someother exe ... it streches the cpu usage to a 100%
some ppl say that having the correct time zone helps u out in both, the pc and ppc solves the issue ... well i have windows 7 (UTC) and in ppc (GMT ... using http://forum.xda-developers.com/showthread.php?t=401161 ) does it make any difference ?
now the only option i got is to either hard reset although this happened with my previous ROM too :S

Related

K-Jam Anti-Virus (wtf were they thinking)

I don't understand why the wiz sometimes crawls to a halt, but I don't want to hard reset and have to set-up all the options again so I'm checking.
i dont see the point in it anyway considering there are next to no pda virus's and the AV software doesnt update its signitures so if anything DID come out that was malicious you wouldnt be protected.
odd
Well, I've gone ahead and restarted from scratch (hard reset) without the AV and some of the unneeded carrier settings.
I will report with my findings in 24 hours. I can't tell immediately because of the nature of the slow-downs on the Wizard, i.e. it works fine for hours and then starts freaking out.
For some reason , mine was never on my Jam from day one. It shows in the Extended ROM but never installed . When I installed manually it did instal . I think the reason why it stoped on install was because it aks to download the signitures from Imate ... and so stops the Instal
I removed the file foe av. hart reset. since then my k-kam uk model has run so smooth and fast that the speed on everything I do has improved. also installed pocket pc plus 3.0.1 and disabeled safe mode.'
compared to orignal slow refresh rate and speed. now it runs like it should.
thanks to the xda developers and contributers. . even skype now works faster and better.
well, I've been playing around with it for 3-4 hours now after removing the AV and I can NOT get it to slowdown to a crawl like it used to.
As hard as I find it to believe, it does seem like the antivirus (the geniuses at I-mate decided to include) is in fact what is causing the problems.
Sad thing is 99% of people who buy the device will never find out about this. Maybe i-mate will fix the problem though.
In any case, thanks for whoever figured it out! The way it's running now this is the best phone/pda I've ever owned.
is there an easy way to remove the anti-virus files from my KJam?
yes removed from extended rom and hard reset
regards

x01ht hot Problem

Hi all,
I got a problem about my x01ht. After I used my phone(talking more than 10mins), it is very hot and the battery is dumped very fast.
Please help and what can I do now!!!!!
Thank you very much!
my rom information:
OS ROM: 1.23.708.4
ROM ROM:1.40.30.00
Thanks again.
asachan said:
Hi all,
I got a problem about my x01ht. After I used my phone(talking more than 10mins), it is very hot and the battery is dumped very fast.
Please help and what can I do now!!!!!
Thank you very much!
my rom information:
OS ROM: 1.23.708.4
ROM ROM:1.40.30.00
Thanks again.
Click to expand...
Click to collapse
It just depends how quickly the battery is draining. It will get hot on a call over 10 mins but your battery should last at least 10 hours. So is it draining faster than that?
Mike
mikechannon said:
It just depends how quickly the battery is draining. It will get hot on a call over 10 mins but your battery should last at least 10 hours. So is it draining faster than that?
Mike
Click to expand...
Click to collapse
Hi Mike,
Thank you for replying me. In my case, the battery is draining within 30mins from 100% to 0%. Would you have any idea about the problem?
Thanks!!
asachan said:
Hi Mike,
Thank you for replying me. In my case, the battery is draining within 30mins from 100% to 0%. Would you have any idea about the problem?
Thanks!!
Click to expand...
Click to collapse
Hi asachan
Well that is decidedly not normal. I have seen a few reports here on this problem. A search might show some results I have not tried so far. However, I would do the standard things initially:
1 Remove and reinsert the battery
2 Hard Reset.
If the problem persists and you have a warranty then use it.
If you have no warranty then a detailed search here on rapid battery drain or words to that effect might reveal something.
You may find some people suggesting flashing a new ROM, but check the basics first. In particular, it may be a battery problem so worth checking that.
Mike
the battery should not be drained so quick......
after 2~ hour HSDPA web browsing
then I 've made a few calls (about 15 mins in total)
Then I have a call for 1hr 05mins
I still have 30% remain
takaki said:
the battery should not be drained so quick......
after 2~ hour HSDPA web browsing
then I 've made a few calls (about 15 mins in total)
Then I have a call for 1hr 05mins
I still have 30% remain
Click to expand...
Click to collapse
Hi Mike,
Thank you for your suggestions.
I tried your suggestion:
When the phone got hot, I removed the battery and then reinsert it(after the battery is cool down). Then the phone becomes fine.
But, the problem happened again and again when I had a call more more than 10mins.
If I don't have any call, the phone will not have this problem and the battery can use around 1 day even I used GPRS to access the Internet.
asachan said:
Hi Mike,
Thank you for your suggestions.
I tried your suggestion:
When the phone got hot, I removed the battery and then reinsert it(after the battery is cool down). Then the phone becomes fine.
But, the problem happened again and again when I had a call more more than 10mins.
If I don't have any call, the phone will not have this problem and the battery can use around 1 day even I used GPRS to access the Internet.
Click to expand...
Click to collapse
Hi
If you do a hard reset and the problem is still there then I would use your warranty to get a replacement. If you have no warranty it is more complicated and expensive. It might be the battery or it could be a circuit problem - one relatively cheap the other expensive. You could try flashing another ROM but that might have no effect.
Mike
mikechannon said:
.....You could try flashing another ROM but that might have no effect.
Mike
Click to expand...
Click to collapse
A thing ive noticed is some radio versions can also cause a fair battery drain.. (aswell as 3rd party apps...but a HR would eleviate that problem).. Id try a radio upgrade before resorting to the warranty route??
mrvanx said:
A thing ive noticed is some radio versions can also cause a fair battery drain.. (aswell as 3rd party apps...but a HR would eleviate that problem).. Id try a radio upgrade before resorting to the warranty route??
Click to expand...
Click to collapse
Hi mrvanx,
I would like to ask which radio rom is better.
Thanks.
Hi Mike,
Thank you very much your reply! The problem is I have no warranty. Also, I tried to exchange the battery with my friend's one. But I still got the problem.
So, I think it could be a circuit problem more than the battery problem. Now I wish WM6.0 can improve my problem. I am waiting the chinese version of WM6.0 now.
Thank you very much! ^_^
All The Best
First off try following my Radio Upgrade Guide, then see what effect that has on the battery life?
asachan said:
Hi Mike,
Thank you for your suggestions.
I tried your suggestion:
When the phone got hot, I removed the battery and then reinsert it(after the battery is cool down). Then the phone becomes fine.
But, the problem happened again and again when I had a call more more than 10mins.
If I don't have any call, the phone will not have this problem and the battery can use around 1 day even I used GPRS to access the Internet.
Click to expand...
Click to collapse
Hi asachan,
I have exactly the same problem.... I can pull out battery, then insert it let's say after some hours, then I measure battery current to normal 40ma with radio on, full brightness. And it can be like this for a long time, but usually not long at all, maybe 1-10 minutes, or maybe if I get a call, and suddenly the TyTN starts wasting the battery with currents 300-400ma. I use ACB Power Meter for this. If phone is in my pocket and it starts getting hot, I immediately have to save my battery by powering it off, either by pulling out battery of pressing pwr switch for 5 sec. I am using WM6, have tried most latest versions, and have tried many radios, problem not resolved yet. My phone has been like this from I got it like 2 weeks ago, and I went to the store and requested a new battery but that was not the problem. My first battery went to 0%, big problem to recharge, had to kickstart it with some AAA batteries in serial, huh. Now I have to watch battery all the time, it's a hopeless situation. Will try latest radio 1.43 to check if there's any improvements. If I get a good WM5 I may try that as well, but I do not want that since I like WM6.. if I can only get this device to work normally. Btw, I've also experimented with Bandswitch application to see if that helped, but did not get any further on that neither... next thing is maybe to switch off radio unit, and by the help of an antenna and spectrum analyzer measure if this thing is really readiating something anyway.. I'll do this at work one day I am not so busy maybe. All in all I was very exited to get this TyTN finally, but so far it's been a huge disappointment, it may be a HW error, so if I can't solve it I may have to find some WM put into it and give it back.
@fas73
I see on another post of yours that you have flashed several radio ROMs and with no success.
My gut feeling about this is that the power consumption is so extreme (and this continues even after a hard reset) that it is not something that flashing a ROM (radio or otherwise) will fix. I do appreciate that different ROMs have benefits in terms of power consumption, but this seems so extreme that I am not convinced it's going to be solved by this method, as there seems a strong possibility of a harware problem.
However for those stuck with no warranty, I would follow MrVanx advice and guides.
Mike
Yes, I may have to put this problem into the category "HW error", but the funny thing is that my phone behaves normally when I do this: leave it on and fully charge it, then remove battery for some hours, then start it. Doing this it will always have a normal 30-40ma power consumption, but once battery gets lower or warm during some calls, the phone can get into the high-power-consume state.. I am using Radio 1.43 now and my feelings are it's working better when fully charged, but problem is still present.. I'll see what I'll do..
Just an update to the problem with my HTC TyTN. I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..
fas73 said:
Just an update to the problem with my HTC TyTN. I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..
Click to expand...
Click to collapse
Pleased you now have one that behaves itself
And yes, you're right none of us should jump to conclusions about the source of the problem. An example of this is the "fading to white screen" problem. I have seen several examples where folks have purchased a new screen but the problem remains.
My very simple rule is that if after a hard reset or two, the problem remains, it's likely to be a hardware problem. (there are always exceptions though, and that', amongst other things, is what this community is for.
Mike

HTC Performance (overclocking cab) safe for 8525?

I want to overclock my 8525 as it's really been slow lately, and I've read a lot of threads about PocketHackmaster not working correctly and xcpu scaler not being correct for our CPU, etc, etc.
But I came across some good feedback on the HTC Performance cab working very well on Apache and some other HTC phones to make them work a lot faster with little noticable drop off on battery life, and I wanted to see if anyone knows if this overclocking cab will work safely on our 8525's before I tinker with it (I don't want to risk a hard reset).
Thanks.
JK8732 said:
But I came across some good feedback on the HTC Performance cab working very well on Apache and some other HTC phones to make them work a lot faster with little noticable drop off on battery life, and I wanted to see if anyone knows if this overclocking cab will work safely on our 8525's before I tinker with it (I don't want to risk a hard reset).
Thanks.
Click to expand...
Click to collapse
Where's the thread info for this HTC Performance cab? If it workes on hermes, then I'd have thought we would have heard about it? I would say don't do it based on this thread....
http://forum.xda-developers.com/showthread.php?p=2359934
JK8732 said:
I want to overclock my 8525 as it's really been slow lately, and I've read a lot of threads about PocketHackmaster not working correctly and xcpu scaler not being correct for our CPU, etc, etc.
But I came across some good feedback on the HTC Performance cab working very well on Apache and some other HTC phones to make them work a lot faster with little noticable drop off on battery life, and I wanted to see if anyone knows if this overclocking cab will work safely on our 8525's before I tinker with it (I don't want to risk a hard reset).
Thanks.
Click to expand...
Click to collapse
If you search on google, you can find there are a few posts saying you shouldn't be doing this, if you want to have a longer battery and a longer life of your device. If you want to upgrade in the next 3 to 6 months why not, try it out. Here is the file, ... I would not go near it, happy enough to use my current ROM the way it is.
Check this post what it did to the kaiser.
Here is the cab for those who's willing to try.
Edit, don't bother it doesn't work, the mod has advised if you look at the post and the rest of the thread above.
galaxys said:
Where's the thread info for this HTC Performance cab? If it workes on hermes, then I'd have thought we would have heard about it? I would say don't do it based on this thread....
http://forum.xda-developers.com/showthread.php?p=2359934
Click to expand...
Click to collapse
I did a Google search on overclocking after going thru XDA first, and came across this thread on PPC Geeks: http://forum.ppcgeeks.com/showthread.php?t=11573
I've tried xpu scaler before and didn't see any difference (and subsequently read a couple threads saying it wasn't made for the Samsung CPU in our 8525's), so I wanted to see if there was another one out there that could reliably upgrade the speed of the 8525.
I may give this one a whirl and let you know unless anyone has any other suggestions on one I should try instead...
Ok, so I've been running this HTC Performance cab for a few days now on my 8525, and I definitely think it's running smoother with it on (I was just messing around turning it on and off and went to the same programs, etc, and I see a noticable difference in how fast things are opening and closing)
I have it set on 520 mhz 'maximal cpu speed', with 'enable dynamic cpu frequence changing' checked
I haven't had a chance to check battery life as I was playing around most of yesterday installing a new spb pocket plus program and messing with adding icons, etc, but I'll report back and let you know if I notice anything different with battery life as well.
zocster said:
If you search on google, you can find there are a few posts saying you shouldn't be doing this, if you want to have a longer battery and a longer life of your device. If you want to upgrade in the next 3 to 6 months why not, try it out. Here is the file, ... I would not go near it, happy enough to use my current ROM the way it is.
Check this post what it did to the kaiser.
Here is the cab for those who's willing to try.
Edit, don't bother it doesn't work, the mod has advised if you look at the post and the rest of the thread above.
Click to expand...
Click to collapse
forgive me but how do you install this cab or how do you work it just to try it you know please get back to me
I installed it on my Dopod 838pro running Schaps 4.30 yesterday.
Nothing happened for a while.
No menu or shortcut to activate the speed up either.
When I got home last night, the Dopod is practically dead!
It would power on & flicker out before it completely boots up.
Luckily, I had my firiend's old Dopod in my drawer.
Took a charged battery from the spare and my 'bricked' Dopod came to life.
But died again later that night.
Hard resting it did no good either.
Looks like it flattens the battery & then refuses to charge it!
Today, I put another freshly charged battery, booted it and flashed in Satin Normal.
Right now, it is connected to my notebook and when turned on shows the battery as slowly charging. Hope it stays fixed!
I recommend all folks avoid this patch!
Stay tuned!
Phew!
After waiting anxiously overnight, it appears that re-flashing my ROM (from Schaps 4.30 to Black Satin Normal) seems to have fixed my problem.
Battery is still at 90%!

WinMo side keep vanishing... any ideas why?

Hiya
I got my Shift a few weeks ago (BTW I LOVE IT, even with its little foibles!) and have so far done the ROM bashing to get WinMo 6 running as much as it can - thanks to the guys who made this possible. I've left the Vista side alone as I track down an external CD drive so I can install XP instead.
But for some reason that I can't determine, the WinMo side sometimes just seems to disappear completely and no amount of pressing the switching button will bring it back. In fact it seems that nothing short of turning off Vista and leaving the battery out will revive WinMo.
I've had a good look around this site for ideas, but I haven't found anything similar/ any solutions so would appreciate any hints or tips to stop this happening as it's clearly not very useful to have to start up vista when I only need WinMo.
Cheers
Sam
Well, no replies... I never did find out what caused it.
BUT I did re-do the ROM and it's been fine ever since In fact the USB Tool seems to work (stays connected and connects more consistently) after redoing the ROM which is a bonus.
Similar Problem
Hi
I have been having a similar prob, which has just started out of the blue.
I have not installed anything or made any Rom adjustments as yet, so I cant point to any particular cause.
I have found that using the "reset Snapvue" button in the advanced section of ShagCtrl, seems to cure things " until the next episode"
David
I think I have the same problem. In my case, it seems to be related to a particular type of SIM Card.
If I use my data-only card, SnapVue freezes after a few hours if it's in a HSDPA coverage. In a GPRS only coverage area, or if I set the shift in flight mode, SnapVue keeps working fine.
If I use my older voice+data SIM card. It seems to work fine and stay on without problems.
If you have the time, try setting flight mode, and report back if it stays on. If a few of us have the same problem, we can try and find a solution.
Hi,
Yes, my sugestion indeed would have been to re-flash the rom or to try out another rom. It seems it helped.
b.t.w. Installing XP is a good Idea!
It's rather a lot of work and fidling to get everything running, but it is much faster.
Also take a look at windows 7. That also is a lot faster then Vista, but a bit slower then XP. (just a first impression) I have both of them installed.
greetz,
Pfeffa-rah

Urgent Help: HTC P3600 Freeze!

Hello,
I am owner of HTC P3600 from last 12 months and i used custom roms too all was working fine and before 2 days i found that whenever i leave the HTC for few hours it hangs and when i press the standby button to wake it up nothing appears on the screen and i have to reset it to start it again.
Updates:
Ok i re flash the Hard SPL, Radio and Rom and until now (in last 24 hours) it don't hangs.....
Update 2: I think the battery is the problem as the battery time is decreased from 3 days to just 1 and a half day and it freeze now while charging....
Any solution? anyone experience the same problem?
Help please with your views...............
I have a similar problem. My HTC started crashing after a rom update. However, i think it is not crashing due to software...
Well, the software is more CPU demanding, so it heats more than before. Also, i started using backlight properties set to high (i need to set to low again), which again highly heats the PDA. Finally, when charging the battery tends to get very hot. All this put together causes the CPU to overheat and crashing.
At least, from my experience, when it crashes it is always very hot.
razpowa said:
I have a similar problem. My HTC started crashing after a rom update. However, i think it is not crashing due to software...
Well, the software is more CPU demanding, so it heats more than before. Also, i started using backlight properties set to high (i need to set to low again), which again highly heats the PDA. Finally, when charging the battery tends to get very hot. All this put together causes the CPU to overheat and crashing.
At least, from my experience, when it crashes it is always very hot.
Click to expand...
Click to collapse
Sounds like a radio rom problem. Try to reflash radio.
Thanks for the advice!
I will reflash the radio rom.
If it solves the problem i will update my post here so everyone else knows how to solve this kind of problem.
it helped ? reflashing the radio rom ?
lol you ****up your phone hahahahahahahha
No, it did not helped. Probably it is an hardware problem.
The pda was intensively used connected to the computer, because it was used for software developing.
I think it is broken, hehe.

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