Hot fix for HTC P3470 - P3470 General

Hot fix for resolving inability to charge the battery with the AC adapter in HTC P3470
When the option, “When device is turned on, do not charge the battery when connected to the PC”, is enabled in the Power settings, you may encounter a battery charging problem with the HTC P3470. The problem is that the battery is not being charged even when the AC adapter is connected and the charging status icon appears on the title bar of the screen. Please download this hot fix to resolve the problem and be able to charge the HTC P3470 battery using the AC adapter.
Patch available on HTC site, registration required
bye

poldo964 said:
Hot fix for resolving inability to charge the battery with the AC adapter in HTC P3470
When the option, “When device is turned on, do not charge the battery when connected to the PC”, is enabled in the Power settings, you may encounter a battery charging problem with the HTC P3470. The problem is that the battery is not being charged even when the AC adapter is connected and the charging status icon appears on the title bar of the screen. Please download this hot fix to resolve the problem and be able to charge the HTC P3470 battery using the AC adapter.
Patch available on HTC site, registration required
bye
Click to expand...
Click to collapse
I'm sorry can't find it :-( - I'm member of HTC-club but nowhere a notice.
On the support-pages, the HTC 3470 isn't even mentioned !
So could you please add the link.
Regards
cimber

Go to the HTC home page, enter in the HTC e-CLUB. After logged in with your e-mail and password click on "My Download" (left side), select "Driver & Applications" and then HTC P3470
Thats all
bye

poldo964 said:
Go to the HTC home page, enter in the HTC e-CLUB. After logged in with your e-mail and password click on "My Download" (left side), select "Driver & Applications" and then HTC P3470
Thats all
bye
Click to expand...
Click to collapse
Thanks for your help.
Cheers
cimber

where is the Hot fix now?
page seems to be new...
edit: the Hot Fix is only available on "HTC Worldwide" - not on Europe.. **** page -.-

Sorry for the question but i´m from Portugal can i do this hot fix too? Because the Rom is in Portuguese.

CLCL said:
Sorry for the question but i´m from Portugal can i do this hot fix too? Because the Rom is in Portuguese.
Click to expand...
Click to collapse
on my italian rom works.. just try, if doesn't work uninstall
bye

Charging Hotfix. Does anyone have the .exe
I have a P3470 but when I go to the HTC site it says my serial number is invalid. Its probably a clone. I also have the charging problem. Does anyone have the hotfix details so I can apply it.
Thanks

Related

[Help] my exec hangs after charged completely

hi, i'm a newbie around here. i have a problem with my xda exec. it hangs after charged completely. so i always had to soft reset my xda exec after charging. does anyone has the solution for this kind of problem?
thx before
madmonkey said:
hi, i'm a newbie around here. i have a problem with my xda exec. it hangs after charged completely. so i always had to soft reset my xda exec after charging. does anyone has the solution for this kind of problem?
thx before
Click to expand...
Click to collapse
Quick question.
Are you using the wall charger or the usb cable to charge your device.
i'm using the wall charger....
anyone. please help me....
Same problem here as well using wall charger sometimes it will not turn on after a full night of charging and other times it will turn on. Then sometimes it will turn on, and when I check the battery level(with it unplugged) it will say 100% and charging; but after a soft reset it will show 85%? Bad batteries possibly?
yeah, it also happens to me sometimes. solution please....
Which ROM is this? WM5, WM6
What version of ROM.
Did it only just start to happen after some program was installed.
Is there any today screen plug-ins installed.
There can be a lot of factors that cause a device freeze.
Can you be sure that it only freezes when battery full? maybe it freezes during charging & you only notice it frozen when you pick it up.
Dead/dying batteries can cause all manner of problems as well.
For a battery to be considered ALIVE, it must be able to supply correct voltage *AND* current.
If either of those are on the outside of the specified tolerance (limits a cpu can withstand) whether it's < *OR* > that could cause your device to freeze.
In other words Slightly lower or higher voltage/current could cause a lock.
Trying another battery would rule that out.
Maybe a hard reset is on the cards?. (after backing up your important data of course)
A hard reset is compromised of both "Soft Keys" & the "Soft Reset" button, once pressed a white screen will appear, then select 0 (zero) to reset.
If possible you should perform a hard reset & with no software installed see if the problem persists, then start to install your software & if problem comes back only after installing some softs then you will have a better idea of whats causing it.
i'm still using wm5 and i haven't installed anything in my exec. i already done hard reset so many times. but, the result is the same. it only happens when the battery is full....
does anyone has the solution for this problem? help....
madmonkey said:
does anyone has the solution for this problem? help....
Click to expand...
Click to collapse
Is it possible you can put a multi-meter across the terminals of the battery when it's fully charged & check the reading.
Sorry just trying to help through process of elimination.
Cheers
This has been discussed in earlier posts.
I have same problem with the battery i bought off ebay (original batteries seem ok). Setting the device to stay on when 'on external power' might help, backlight doesnt need to stay on though
I have tried other batteries, the problem is hit and miss this morning it charged all night but yet no problem. Even before I had any apps on the device it did that, so I don't think kit is software related I do believe it more than likely the batteries. I've never been able to get a full charge from a computer(plugged into a USB port) so I always charge from the wall outlet. ROM is O2 with 1.09 radio I think no plugins(other than the standard ones). thats all I can tell you?
ok2, so it means that the problem is from the battery? thx for the info....
so is it the battery problem?
I notice my battery status states "charging" when it is no longer plugged into the wall outlet or usb
help pls??
madmonkey said:
hi, i'm a newbie around here. i have a problem with my xda exec. it hangs after charged completely. so i always had to soft reset my xda exec after charging. does anyone has the solution for this kind of problem?
thx before
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=285147&highlight=turns+green

Battery problem

Hi guys I've got a problem whit my touch dual.... Into battery setting I have flag "don't charge the battry when the phone is connected to the PC" but my dual always charge the battery.... Can someone help me? thanks
fyase said:
Hi guys I've got a problem whit my touch dual.... Into battery setting I have flag "don't charge the battry when the phone is connected to the PC" but my dual always charge the battery.... Can someone help me? thanks
Click to expand...
Click to collapse
You need to turn on and sync the activesync from your PC to your dual.
mine also same until the activesync up and sync then the charging process will terminate.

HTC Touch hd Charging Problem

Hello
I have a problem with my HD. For some reason i don't know i cannot charge it while the phone its still on.The only way i can charge it its when i switch it off.i tried changing the rom to wm 6.5 and 6.1 again but nothing.
if someone knows please help me.
thank you
I have the same problem. very weird.
Have you tried to reset the phone (shut down and power up again) while it's still plugged to the loader?
That helped with my old phone but i'm not sure if it helps in this case.
greetz
playdo
Is that using the charger or from the PC?
If it's the latter, ensure that Settings/System/Power option "When device is turned on, do not charge the battery when connected to the PC" is deselected.
You are a lifesaver!
This shoould REALLY be a F.A.Q.
I would also like a word with whoever came up with the function. When would you ever want your NOT to charge your mobile?
/Lars
laertes said:
I would also like a word with whoever came up with the function. When would you ever want your NOT to charge your mobile?
Click to expand...
Click to collapse
I suppose if your testing a roms battery strength you may not want this function.
Still no charging
I too am having problem with no charing. I have had this problem twice now.
First time (as phone is not under warranty in Australia) I took it to local repair who said they couldn't fix it... long story short it went back to china, came back fixed... or so I thought.
It did the exact same thing, battery died in few hours, then when on charge it would sometimes show steady orange LED on power button for 5-10 seconds then go off and never charge, or two it would blink orange and green for some time and not charge. Now it wont turn on and is only showing orange light for 5-10 seconds.
Also, I read around and found that there is different miniUSB cables, some don't charge and some do, would like the great knowledge of this forum to fill me in on this rumor.
Really weird
It is really weird. I had the same problem. If I put the phone on charge either with charger or with USB cable on PC the charge light blink on orange and green and the phone not charge the battery.And this happens for 2 days. I went on another computer I plug the phone in the USB and curiously it begin to charge (orange light) and fully charged the battery. It also charge on mains. It is really weird I am still investigating this.....
dadustar said:
... If I put the phone on charge either with charger or with USB cable on PC the charge light blink on orange and green and the phone not charge the battery......
Click to expand...
Click to collapse
I have the same problem. I managed to charge it to 40% after i removed the battery for few hours.
I've booked a repair service and now i'm waiting for their answer.
kotsiosbx said:
Hello
I have a problem with my HD. For some reason i don't know i cannot charge it while the phone its still on.The only way i can charge it its when i switch it off.i tried changing the rom to wm 6.5 and 6.1 again but nothing.
if someone knows please help me.
thank you
Click to expand...
Click to collapse
Hi I am experiencing the same problem now, very annoying. Please could somebody help, thanks in advance!
Motherboard Problem
I just got my Touch HD motherboard changed under warranty for the same problem.
Same problem..
I have Touch HD with the same problem, sometimes 1 of 50 phone has full charge, but I can't using my phone everyday.. It is possible to do something with software to cheat device about battery condition? new battery not helping..
AussieMatt said:
I too am having problem with no charing. I have had this problem twice now.
First time (as phone is not under warranty in Australia) I took it to local repair who said they couldn't fix it... long story short it went back to china, came back fixed... or so I thought.
It did the exact same thing, battery died in few hours, then when on charge it would sometimes show steady orange LED on power button for 5-10 seconds then go off and never charge, or two it would blink orange and green for some time and not charge. Now it wont turn on and is only showing orange light for 5-10 seconds.
Also, I read around and found that there is different miniUSB cables, some don't charge and some do, would like the great knowledge of this forum to fill me in on this rumor.
Click to expand...
Click to collapse
Hello, I have the same problem, I tried different usb cables and diferente chargers, I olso tried to charge with the PC and nothing. I starts by showing a orange light them goes to a blinking orange and green, and don't charge.
I found this page http://www.htcrepairparts.com but I don't know what is the problem of the phone, só I don't know what part I have to buy.
If is the motherboard I think that is too expensive and is better to buy a new phone.
Please help me.
I bought a charger from a web site for my Htc HD2 and I can olso charge the battery of my Htc Touch HD, now I can sync with pc but it still won't charge.
Mybe it's a problem with the rom.
The OS is 5.2.29022 (29022.5.3.12)
The Manila is 2.5.20212114.0
The rom is 04.jul.2011 wwe
The rom date 11/20/09
The radio is 1.13.25.24
The protocol is 52.62.25.34u
Some times shows an error saying that is missing a file.
If some one have an answare please tell me.
At this moment the only problem is that I have to remove the battery of the phone to charge it up.
The battery and the phone are OK, but won't charge.
then charger problem. You probably cant charge a HD with a HD2 charger...
mfsr98 said:
then charger problem. You probably cant charge a HD with a HD2 charger...
Click to expand...
Click to collapse
It's not a charger problem, because on de pc won't charge either.
And yes we can charge the hd with the hd2 charger and the oposit way too.
The only diferent thing is the cable, the charger is the same.
I thing that is a problem of the rom.
The error is showed when I power on the phone, and it's .net compact framework error.
I changed the wm 6.1 to a wm6.5 cookey rom.
The BsB tweeks olso reports an error, missing files.
Should I change the rom?
look, if you cant charge, you rather find a solution quick, or you kill the battery and then need to buy a new one to use the phone. but did you try another cable? keep changing ROMs till one works...
mfsr98 said:
look, if you cant charge, you rather find a solution quick, or you kill the battery and then need to buy a new one to use the phone. but did you try another cable? keep changing ROMs till one works...
Click to expand...
Click to collapse
I think you didn't read my posts or you didn't understand it, because I said that I bought a new charger for the HTC HD2, it's a universal charger and I have to take the battery of the phone to charge it.
I maneged to charge the batery of the HTC Touch HD with the same charger, the only problem is that I must take the battery of the phone to charge it.
The problem with the HTC touch HD is that when I put it to charge plugged to the pc or to the electrical supply he won't charge, the led starts orange and then goes to a blinking orange and green, and don't charge.
Now do you think it could be a rom problem?
oh sorry for that, my fault but how do you charge the battery without the phone, do you have a dock or anything? Cause Im not really understanding...
mfsr98 said:
oh sorry for that, my fault but how do you charge the battery without the phone, do you have a dock or anything? Cause Im not really understanding...
Click to expand...
Click to collapse
I have a docking station for HTC HD2, now I bought a new charger, this is the web site of the charger http://www.yiboyuan.net/products.aspx
And this are the images of the charger with the two baterrys.

the screen stays on while charging /and randomly turns on

Hey
ive noticed a weird thing goin on with my phone...the screen stays on while chargin and it also randomly turns on while in stand by mode. I cant rly see any pattern in it...its toaly random. When i press the power button in order to go into the stand by mode, it goes back on...but again this happens only sometimes. Anyone knows what it could b?
Ill rly appreciate any help from u guys...
PS: could the cause b the ROM/radio?
for the screen staying on while charging: go to: settings - all settings - system - power - Advanced. There you have "on external power". The 2 settings for you to change as you want. Also can use advanced config (needs .Net Framework 3.5 Compact). About your other problem ... might be some notification or something ...
I noticed this behavior too with my old phone (HTC P3300) when I used a USB charger other than the original. There was no such problem with the original charger. I haven't charged the TD2 with a non original charger yet.
kskar said:
I noticed this behavior too with my old phone (HTC P3300) when I used a USB charger other than the original. There was no such problem with the original charger. I haven't charged the TD2 with a non original charger yet.
Click to expand...
Click to collapse
thx for the reply...well,im pretty sure that the charger ive got is the original one...

No syncing no charging

My Blackstone doesn't sync when connected to pc and also not charge either with charger or data cable Somebody plzzzzzzzzzzzz help me
:(
sakiyo6789 said:
My Blackstone doesn't sync when connected to pc and also not charge either with charger or data cable Somebody plzzzzzzzzzzzz help me
:(
Click to expand...
Click to collapse
had a similar issue which...i had to send my hd to htc, the mother baord was replaced,, make sure u turn bak to stock rom inorder for it to be under warranty
tc
Please check the following:
Unplug your device. Turn off (no standby, turn completely off by long-pressing the power button) your HD and start into bootloader mode (hold down the volume down key while pressing the power button). You should now see a screen with four coloured bars in the background (red, green, blue and white, if I'm correct). Wait a few seconds until it reads "serial" at the bottom. When it does, connect your HD to a USB port - if your USB port still works, it should switch from "serial" to "USB"! After connecting, wait a few seconds as the PC might install some drivers first...
If it doesn't switch to "USB" I would guess that your device has a hardware fault...
Good luck! Crossing my fingers!
thank yu for yours suggestion but my phone is not under warranty now and i have given all my pained earnings to purchase this ppc c and also my rom is not the original one so can anyone show me a simple way out thre to come out of this stucked ups
Sorry as i cant bear all the conditions this two of my friend shown to me sorry
but thanks to be so kind to me as im new to all this stuffs
waiting and expecting for reply plzzzzzzzzzzzzz help me out here
does anyone knows the conditions by which the mother board become defective or mini usb becomes unfunctional waiting for replyplzzzzzzzzzzzzz
not really much help, but why isnt your phone under waranty?
afaik, the touch HD didnt come (to the UK atleast) till around nov/dec 08 - less than 12months.
also, didn't you think about insuring the HD - not exactly a cheap phone?
-change USB cable - faulty?
-check 'charge via USB' is set on the phone - this wouldnt affect mains charging though
-hard-reset phone
-remove all devices from the phone (sim, battery, SDcard), leave overnight, and try to see if it will charge again in the morning
Charging when Switch off But not charging or syncing whed on
removed all devices from the phone (sim, battery, SDcard), leave overnight, and try to see if it will charge again in the morning
This Trick Worked for Me to Some Extent
Now I can Charge Blackstone By Using usb cable connected to pc but only when the mobile is switched off
When Switched on it doesnt charges
And also It doesnt sync with the pc
Plzzz Help to overcome the next step out
U R the MASTER.....Atleast for me and my blackstone
Waiting for Reply
Your phone may not sync with pc as your usb drivers may need updated. Also check that usb connections has been activated in activesync connection settings
sakiyo6789 said:
removed all devices from the phone (sim, battery, SDcard), leave overnight, and try to see if it will charge again in the morning
This Trick Worked for Me to Some Extent
Now I can Charge Blackstone By Using usb cable connected to pc but only when the mobile is switched off
When Switched on it doesnt charges
And also It doesnt sync with the pc
Plzzz Help to overcome the next step out
U R the MASTER.....Atleast for me and my blackstone
Waiting for Reply
Click to expand...
Click to collapse
You may wish to try this. Go to system settings, power settings and make sure you have unchecked "when device is turned on, do not charge the battery when connected to the PC".
Good luck
thank i will give it a try actually my blackstone battery had been emptied
Than ks ...THANKS A LOT FOR this apreciable replyzzzzzzz
is the problem in my device or on pc
is the problem in my device or on pc
becoz itried to sync my phone with many pc's it wont worked for me
it is not recoznizing my phone even after boot
Can i upgrade it to wm6.5 in this situation if yes then how???????????
plzzzz reply
is the problem in my device or on pc
becoz itried to sync my phone with many pc's it wont worked for me
it is not recoznizing my phone even after boot
Can i upgrade it to wm6.5 in this situation if yes then how???????????
plzzzz reply
sorry my server is hanging out so i repeated it
plzzzzz reply
Upgrade may fix it
i think if we assume it software(driver actually) error the reflashing to original rom or upgrading may fix this(as i have tried hard resetting)
just requiring urs opinion and the way to upgrace in this condition
thank plzzzz reply
When in bootloader does bottom of screen say 'usb' or 'serial' when connected to pc? Have you updated drivers on your pc? Have you tried using a different usb cable? When connected to either usb or charger, does LED at top of phone turn on? Changing rom shouldn't affect this, so I don't see a reason for flashing a new rom just for this.
Same issue
I had the same problem, sent the fone for warranty, which is replaced now..............
Ok but i want to just know can i upgrade or not
sakiyo6789 said:
Ok but i want to just know can i upgrade or not
Click to expand...
Click to collapse
You should still be able to upgrade/flash new rom as long as you follow correct procedure by using either USPL or HSPL
plzzz can any1 redirect me to the lnk from were i can informatn about upgrading in this condition
plzzzz tell me hoe to flash USPL HSPL
PLzzzzzzz
Help a blacston is dieing
​
plzzz can any1 redirect me to the lnk from were i can informatn about upgrading in this condition
plzzzz tell me hoe to flash USPL HSPL
PLzzzzzzz
Help a blacston is dieing

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