USB tool keeps disconnecting - Shift General

Hi all,
I dit the Snapvue upgrade and that was great and all
Now when I connect using USB tool, The WM part keeps connecting and disconnecting. So I cannot sync and cannot copy large files.
It stays connected for les than a minute and then disconnects and then reconnects after a few secconds...
I tried a lot of things. I don´t even remember what. I´ve been working on it for 6HOURS or more.. (Damn is it really almost 15:00 now!?)
I am now resetting my shift to factory defaults (HD Recovery and Clear Storage) and start over...
What I´d like to know:
Has anyone got the same problem? (not the 3g/gprs disconnect issue...)
Has anyone got a solution?
thx,
Pfeffa-rah

Pfeffa-rah said:
Hi all,
I dit the Snapvue upgrade and that was great and all
Now when I connect using USB tool, The WM part keeps connecting and disconnecting. So I cannot sync and cannot copy large files.
It stays connected for les than a minute and then disconnects and then reconnects after a few secconds...
I tried a lot of things. I don´t even remember what. I´ve been working on it for 6HOURS or more.. (Damn is it really almost 15:00 now!?)
I am now resetting my shift to factory defaults (HD Recovery and Clear Storage) and start over...
What I´d like to know:
Has anyone got the same problem? (not the 3g/gprs disconnect issue...)
Has anyone got a solution?
thx,
Pfeffa-rah
Click to expand...
Click to collapse
Yeah I have the same problem.
After a clearstorage I still have the problem, so it has something to do with the Vista side (I think)
I noticed it when I tried to backup my rom. So that is something like 50mb.

Yep,
I have reset en redone my WM side.
The connection is verry stable. Didn´t disconnect once!
So I guess it must be a vista problem.
Next I´ll go and install and customize Vista.
I´ll let you know.

SnapVue Upgrade ?
Pfeffa-rah said:
Hi all,
I dit the Snapvue upgrade and that was great and all
Now when I connect using USB tool, The WM part keeps connecting and disconnecting. So I cannot sync and cannot copy large files.
It stays connected for les than a minute and then disconnects and then reconnects after a few secconds...
I tried a lot of things. I don´t even remember what. I´ve been working on it for 6HOURS or more.. (Damn is it really almost 15:00 now!?)
I am now resetting my shift to factory defaults (HD Recovery and Clear Storage) and start over...
What I´d like to know:
Has anyone got the same problem? (not the 3g/gprs disconnect issue...)
Has anyone got a solution?
thx,
Pfeffa-rah
Click to expand...
Click to collapse
How did You upgrade SnapVUE ?
Is upgraded to new SnapVUE version or other full WM system ?

Solved (sort of)
Finaly,
I got it to work.
I did a ful reset (snapvue clear storage & HD recovery) and started from scratch.
Then I first upgraded Snapvue to Full WM using the Liberate Shift Pack method from:modaco.com
and everything worked fine.
So the problem had to be at the Vista side...
I first installed ALL updates from Windows Update. (First the Update for Windows Update itself...) And everything worked fine.
Yes, also the screen resolution change button and the Shift Control Center.
I then installed SP1
After the reboot I had to uninstall the Shift Control Center en reinstall it.
(After uninstall the setup file is still there: C:\Program Files\HTC\Control\Setup.exe )
And that fixed the Control Center en Res Change stuff.
USB tool however started disconnecting randomly again immediatly.
So I Removed SP1 again and then everything worked fine again.
It seems like nothing when I read it like that but I´ve been at it since 10:00 this morning and it is now 23:20 over here!
I hope my trail and error day saves some of you some time just as some other post have saved me a lot of time.
Conclusion:
Problems with USB Tool disconnecting and SP1 Installed?
Try uninstalling SP1

Use Microsoft patch to solve USB disconnecting?
Isnt the problem that, what is fixed by
MicroSoft HotFix KB934796(USB)
http://support.microsoft.com/kb/934796
MicroSoft HotFix KB929761(WUSA)
http://support.microsoft.com/kb/929761
or
MicroSoft HotFix KB936825(SD)
http://support.microsoft.com/kb/936825
These fixes are installed in preinstalled system (but not automatically by update!).

Ah,... Interesting,
I am a bit reluctant to try, since I just now got my system running nicely...
Can anyone confirm if these actualy work?

So, I guess this problem is not so common....
I looked at the three hotfixes but they do not seem to have anything to do with my problem. And aren't they installed with SP1?
I would really like to upgrade to SP1 but I do NOT want to loose my USB Tool connection.
Sugestions anyone?
(I am not the only one with this problem, am I?)
grtz,
Pfeffa-rah

I ve that problem in vista side with 3g connection. It begins to happen after hibernating. Connection is closed with a BROWSER event ( I can see it with the events viewer) each 1 minute and one second after is restored. No too bad for web browsing but imposible for services that need continues connection. I ve to restart vista and all works again......(until next hibernation)
Dani

Hi,
It seems like the same isue, only, it started disconnecting right after installing SP1. So it didn't first hibernate but right after reboot.
But I can't beleive its just us three......
Everybody else seems to do fine with SP1 and USB Tool......
grtz,
Pfeffa-rah

Pfeffa-rah said:
Hi,
It seems like the same isue, only, it started disconnecting right after installing SP1. So it didn't first hibernate but right after reboot.
But I can't beleive its just us three......
Everybody else seems to do fine with SP1 and USB Tool......
grtz,
Pfeffa-rah
Click to expand...
Click to collapse
I planned to install SP1 tomorrow but I start to doubt if this is really a good idea. My Shift is working fine now both in WM and Vista with no connection or hibernate problems at all anymore. Can I remove SP1 without leaving any trace in Vista? If somebody could confirm this than I shall give it a try.

Hi Sonietje,
I did remove SP1, and it restored my USB-Tool connection.
So, I guess you can.
It takes a little less long to remove than it takes to install, but don't wait around and wait for it. Go have a party in the mean time, or travel around the world or something. I didn't time it but I watched most of two TV shows whil it uninstalled! So it is way more than an hour.
Let me know if the USB Tool works after upgrade will you?
Thx,
grtz,
Pfeffa-rah

I'm running the vista SP1. and it's running perfect, no problems with 3g, usbtool or anything so I'm looking forward to hear the results.

pusler said:
I'm running the vista SP1. and it's running perfect, no problems with 3g, usbtool or anything so I'm looking forward to hear the results.
Click to expand...
Click to collapse
What rom version do you have from WM?
Maybe there is some difference..

CE OS 5.2.1620 build 1825.0.4.2

Got the same rom.
I think it might be a WMDC problem.
I had some connection problems with my Kaiser through real USB until I "killed" the procec (in task manager, after exiting the program...)
Then it conected OK, and I could sync again.
So I might give it another try soon
Greetz and thanks,
Pfeffa-rah
p.s. I'll let y'all know how it went.

Pfeffa-rah said:
Got the same rom.
I think it might be a WMDC problem.
I had some connection problems with my Kaiser through real USB until I "killed" the procec (in task manager, after exiting the program...)
Then it conected OK, and I could sync again.
So I might give it another try soon
Greetz and thanks,
Pfeffa-rah
p.s. I'll let y'all know how it went.
Click to expand...
Click to collapse
I have the GSM version and everything is working fine after SP1. No connection problem at all

OK, So here I finaly go and try out SP1 again.
Guess What!
It won't install.
When I use Windows Update I get one of those undescriptive error numbers, and the standalone installer, just stays at 99% for about 10 min. and then just exits.... No reboot, no errors, not even a beep.... the window just closes...
I am rather developing a dislike to Vista.
grtz,
Pfeffa-rah

Pfeffa-rah said:
OK, So here I finaly go and try out SP1 again.
Guess What!
It won't install.
When I use Windows Update I get one of those undescriptive error numbers, and the standalone installer, just stays at 99% for about 10 min. and then just exits.... No reboot, no errors, not even a beep.... the window just closes...
I am rather developing a dislike to Vista.
grtz,
Pfeffa-rah
Click to expand...
Click to collapse
Did you install it by update first time or by standalone installer? Sounds like it hasnt completely removed itself.

First time was stand alone, today was by update first and later standalone.
Update just gives me a 80070057 error.
Any sugestions how to remove it properly then. (It seemed gone since everything worked.)
thx,
Pfeffa-rah

Related

Activesync doesnt sync via USB, works great wth Bluetooth ?

Hi,
today i found a new problem which alarmed me a bit. For all these days, I have been syncing my qtek9100 with my laptop using activesync bluetooth partnership. Everything worked great all the time - no issues.
today i just tried using the usb cable to sync. I can see that the moment I connect the cable to the phone, activesync recognises the phone and presents the authentication window and then later connects me to the phone. Great till here. But then, the pc activesync window shows "Looking for changes.." for a brief moment and then shows "Syncronizing.." and gets stuckup. On the qtek side, all I see is "Connecting" and thats it. I tried to be patient but nothing happens at all.
Interesting thing is that, with this USB cable connection the Tools->Add Remove programs and Tools->Explore Pocket PC work absolutely fine. I could install a software too, successfully.
Can someone tell me if I am missing some steps coz of which it doesnt sync when on usb connection ?
Very important concern is that, if I want to upgrade the ROM I need to establish PC<->qtek connection via usb. Since I am able to explore or install software when on usb, is it safe to go ahead with upgrading process ? (the fact that i am not able to sync using usb makes me feel my partnership is not setup properly enough for me to start the upgrade)
Can anybody guide me through this ?
Anup
I have the same problem with my brand new Qtek9100 (I received it just today). I think it's just a bug in the ROM (I am using the latest stable from the XDA FTP). I don't think there is much we can do, to be honest. My ActiveSync doesn't have such problems with any of my other 6 PDAs.
Firewalls?
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Re: Firewalls?
davebo said:
Guys, are you sure it's not a software firewall ? I had the same problem. Even opened up the firewall completely and it wouldn't work. If I exit the SW firewall, it works perfectly.
Hope that helps, DBo.
Click to expand...
Click to collapse
Oh !!, well thats something I need to check out. When I go bck home today, let me check it. I dont have any other firewall software installed other then the one which came with windows xp sp2.
By the way, I just let the activesync run the whole night just see what happens, and in the morning, I was presented with this error.
0x80072ee2
The server could not be reached. This can be caused by temporary network conditions.This condition is generally temporary. Try to sync again later.
Click to expand...
Click to collapse
Let me see what more I can dig into. But with this situation, is it safe to upgrade the ROM ? I mean can I assume that my activesync partnership via usb is working properly and its just a sync issue ?
Anup

Poor connectivity after SP1 upgrade

First let me say that many of you that post here are much more technically savvy than I am, so please be gentle.
I upgraded my shift to with SP1 last night, and it seems as if my connection keeps connecting/disconnecting while I am using my sim card connection. The signal seems to constantly be shifting between edge, 3G, and HSDPA. The fact that the signal from the carrier is constantly shifting protocols is not really unusual, but the constant connecting and disconnecting seems to be new (since SP1).
Has anyone else experienced this? Is there a known issue? Is there a fix?
Thanks
Dean
Yes. We talked about it in two other threads. I did many things and some of them worked. Try to disable USB port on activesync (WM Side).....
Dani
danielherrero said:
Yes. We talked about it in two other threads. I did many things and some of them worked. Try to disable USB port on activesync (WM Side).....
Dani
Click to expand...
Click to collapse
Thank you for the info. I am not able to find where to disable. My WM side is still like it came out of the box BTW.
mm, ok. then you should think about enable full WM and perform that tweak (and many others)
http://forum.xda-developers.com/showthread.php?t=378234
Well, I made the WM modification, and I went into activesync and unchecked the box next to "synchronize all PCs using this connection".
Was this the right place? If so, it didn't fix my issue, but I am not sure if this is what you meant for me to do or not.
Thanks again.
Hi. Yes, that what I meant. Have you disabled same option in Vista side too?
danielherrero said:
Hi. Yes, that what I meant. Have you disabled same option in Vista side too?
Click to expand...
Click to collapse
Thank you again.
I looked at Activesync in the CP,and didn't see where to disable it. I did see a couple of assocations there, but I didn't make any changes.
Is this the correct place to look or do I need to look someplace else?
OK... I gave up. I un-installed SP1 and everything (that I use) is back to working normally. I hope I don't have issues when I want to re-install the SP.
I did leave the more opened up version of WM6 in place though.
Dean405 said:
OK... I gave up. I un-installed SP1 and everything (that I use) is back to working normally. I hope I don't have issues when I want to re-install the SP.
Click to expand...
Click to collapse
Yeah,
Me too.....
Pfeffa-rah said:
Yeah,
Me too.....
Click to expand...
Click to collapse
Grrrr. Don't really want to give up myself but I can't find any solution to this. I also disabled USB connections but still no luck.
After I removed SP1, my connection starting working ok, but I had several other issues, the worst of which that the computer would not connect again after being woke up, and it would lock up on shut down.
I reinstalled the entire operating system... I hated to, but I hadn't installed but a few programs, and I felt now was the best time.
The weird part for me was that my WM6 modification was still in tact. I didn't expect that.
Dean405 said:
the worst of which that the computer would not connect again after being woke up, and it would lock up on shut down.
Click to expand...
Click to collapse
That issue happens to me with and without sp1. Not always, 20% of times. Specially if the device was suspended or hibernated a long time:Sometimes when I resume the system It doesnt connect. Looking at the events viewer It seems there was a problem restoring the usb connection (It hanged) so I cant turn off Vista but Keeping pressed the power button. I hope Microsoft and/or HTC solves that problem soon
I had never had any problems with the 3G/HSDPA copnnectivity until I upgraded to SP1. Weird though, after I upgraded on Monday I restarted and tested (as I knew some of you had had issues) and all was fine. However when I booted up last night I had the connection reset every minute as some of you have reported.
Has anyone who has upgraded to SP1 NOT had these connectivity problems on the VISTA side? Perhaps this would help us work out what is different on these installs....
firedup said:
I had never had any problems with the 3G/HSDPA copnnectivity until I upgraded to SP1. Weird though, after I upgraded on Monday I restarted and tested (as I knew some of you had had issues) and all was fine. However when I booted up last night I had the connection reset every minute as some of you have reported.
Has anyone who has upgraded to SP1 NOT had these connectivity problems on the VISTA side? Perhaps this would help us work out what is different on these installs....
Click to expand...
Click to collapse
I haven't got any problem with the connection, all my connection works perfectly before and after i install sp1
I won't be installing SP1 again until I see clear evidence that this issue is resolved.
BTW, after SP1, If I left my Shift sitting on my desk it would never loose connection. But if I used it anywhere else, it would connect and disconnect and eventually quit working. I am talking about the radio connection. I never tried the wifi connection after I installed SP1.
Everything seems to be back to normal now since I did a complete re-install. I am gong to wait as long as it takes before I try SP1 again.
Dean405 said:
I won't be installing SP1 again until I see clear evidence that this issue is resolved.
BTW, after SP1, If I left my Shift sitting on my desk it would never loose connection. But if I used it anywhere else, it would connect and disconnect and eventually quit working. I am talking about the radio connection. I never tried the wifi connection after I installed SP1.
Everything seems to be back to normal now since I did a complete re-install. I am gong to wait as long as it takes before I try SP1 again.
Click to expand...
Click to collapse
That's interesting you say that. The first day after SP1 it was on my desk and I had no problems. The problems started when I was using it sitting up on my hotel bed moving it around. Then toady I'm in the office, its on my desk and no problems again. Mmmmm not sure how this could make a difference but it is odd. Very odd.
OK, I'm now typing this on the WM side while SP1 uninstalls on the Vista side. Daniel - thanks for your solution, it does seem to work but my OCD won't alow me to accept it until the bug is fixed properly or we can work out why it seemingly affects some users and not others. I will contact HTC tomorrow and see if they are aware.
Have the people who it has not affected liberated their shift?
Have they done something to disable USB connection as has Daniel?
Either way it really annoyed me - the S in SP1 is for sh*t as far as I'm concerned.
I contacted HTC 2 weeks ago asking for a solution but they havent contacted me by now. I think some situation makes NDIS shared usb connnection and an activesync connnection fight for the same usb connection. Some of the actions I exposed befored solved the situation for me. Proobably most of the people wont have the problem beacause They will never connect snapvue with vista (usbtools). Maybe Its a problem for some of the people who converted snapvue on wm6....
Dani
danielherrero said:
I contacted HTC 2 weeks ago asking for a solution but they havent contacted me by now. I think some situation makes NDIS shared usb connnection and an activesync connnection fight for the same usb connection. Some of the actions I exposed befored solved the situation for me. Proobably most of the people wont have the problem beacause They will never connect snapvue with vista (usbtools). Maybe Its a problem for some of the people who converted snapvue on wm6....
Dani
Click to expand...
Click to collapse
Yes that sounds likely. In this case I assume hard resetting WM6 to take it back to SnapVue would solve the problem also.
If anyone has had no problems as we suggest after using uSBtools and/or liberate please post here!
I've never had any of the problems that you've described in this thread... but then I've never installed SP1.

SnapVue Liberated crash with Vista

Hi,
I have a new customized rom (http://forum.xda-developers.com/showthread.php?t=420548) but I had the same problem even before flashing my shift, with its standard SnapVue. The problem is that when I boot Windows Vista, the SnapVue side crash all the time, I think it happens because of the Internet sharing connection.
I always have to reset SnapVue, and when it boots up, it crash again few times. After some crashes, it boot but it looks like freezed, and from Vista I have no network connection, so I have to switch the modem off and on from Vista and maybe it works, and some time SnapVue crashs again!
In WM6 I have only installed Google Map, wKtask and Funambol because I do not have access to an Exchange server.
Do some of you evere had a problem like mine?
Thanks for your help
power issue
remove the "turm of the device if not used for" from the power options, and i think it will be ok.
i did that with the plirom and it works fine.
vulcan_gr said:
remove the "turm of the device if not used for" from the power options, and i think it will be ok.
i did that with the plirom and it works fine.
Click to expand...
Click to collapse
I am doing it right now, and I will check it later when I will not be in my lan. Thanks

Strange Connectivity Problems (Activesync, GPRS, GPS)

Hi,
I have researched in the forum in order to find some issue similar than mine but unfortunally I couldn't .
I bought my Blackstone at the end of December and since that, everything worked fine: I used to sincronize data with activesync at home (Windows Vista) and in the office (Windows XP), connected the device to the internet, downloaded e-mails (using outlook or Seven Mail), used GPS (Destinator and Igo8). Everything was fine until the day I decided to perform a hard reset. Then the nighmare comes! After the hard reset I started the sincronization with activesync. Everything sincronized very well. However, when I configured my e-mail accounts the tmail.exe hanged. Also the activesync stopped sincronizing. It stays all the time with the message: "looking for changes"...but never starts sincronizing. Then, I tried to perform another hard reset. The same thing happened: the first sincro is fine (in Windows XP or Windows Vista). But then, if I configure e-mail accounts or if I reinstall GPS programs, the activesync hangs again. I can only sincro with activesync if I don't use any other connection application. If I´m using GPS application and GPRS starts, immediately GPS hangs. Is that possible? I performed probably 10-12 hard resets, reinstalled activesync 3-4 times, but the problem keeps unsolved. Anyone have a clue for this issue?
rgds
Hi
Anyone can give me a clue about that?
olivas1971 said:
Anyone can give me a clue about that?
Click to expand...
Click to collapse
Hi olivas1971 and welcome to the forum.
Your problem does sound strange & unusual. It sound as if you might need to flash another radio or ROM or both. But for that you will need to use hardspl on your device first (preferably from XP as it has less problems).
Use the search function and readup WELL before you start. Good luck with it.
Hi Abram,
I have flashed my device with new ROM and radio as you suggested. My device seems to be fine again. I´ll be monitoring it during this week. However, I want to thank you in advance, because I´m sure you find the solution.
brgds.

Dutty´s Holy Grail Rom Active Sync problem [solved]

Hi there,
I've got a problem with Active Sync.
I'm using Dutty's Holy grail rom (wich is great!) , with HSPL and radio 2.07.
All works fine (except the data connection loss most of us experience, so I've read), but it's the second time now that Active Sync can't seem to find my phone. It's says Acitve Sync is unable to connect with the Windows Mobile device.
First time I had to hard reset my phone and it worked again. I'm hoping there is an other way to get my phone connected again with active sync, without a hard reset of my phone, since I've done lots of reg changes and installed lots of programs...
I've re-installed Active Sync, but that wasn't a solution.
Can someone help me please?
Thanx!
jorenj said:
Hi there,
I've got a problem with Active Sync.
I'm using Dutty's Holy grail rom (wich is great!) , with HSPL and radio 2.07.
All works fine (except the data connection loss most of us experience, so I've read), but it's the second time now that Active Sync can't seem to find my phone. It's says Acitve Sync is unable to connect with the Windows Mobile device.
First time I had to hard reset my phone and it worked again. I'm hoping there is an other way to get my phone connected again with active sync, without a hard reset of my phone, since I've done lots of reg changes and installed lots of programs...
I've re-installed Active Sync, but that wasn't a solution.
Can someone help me please?
Thanx!
Click to expand...
Click to collapse
Next time please just post in myt hread. Regarding activesync which windows are u running on ur PC. I saw this once on the holy grail series but I'm using WINDOWS 7 just installed, I could just traced it down with wifi enabled when connecting through activesync and when I turn off wifi it works. So im still not sure it its a rom bug or a windows 7 bug or something else
duttythroy said:
Next time please just post in myt hread. Regarding activesync which windows are u running on ur PC. I saw this once on the holy grail series but I'm using WINDOWS 7 just installed, I could just traced it down with wifi enabled when connecting through activesync and when I turn off wifi it works. So im still not sure it its a rom bug or a windows 7 bug or something else
Click to expand...
Click to collapse
He Duttythroy,
thanx for your quick responce! Sorry I posted a new thread, but I was afraid if I posted my problem in your thread not many people would read it and I wouldn't get any responce... I'm really hoping the problem can be solved without performing a hard reset...
I'm still using windows XP SP3. I haven't had any problems with my Tytn II and active sync. It started with the HD2, unfortunatelly with your rom. Perhaps any other rom would give me the same problem, but I haven't tried that because I like your rom's.
I'm also using the latest version of Act. Sync, 4.5 if I'm not wrong.
I don't have WIFI on my pc, so I can't check if it will work that way, I'm also lacking blue tooth.
jorenj said:
He Duttythroy,
thanx for your quick responce! Sorry I posted a new thread, but I was afraid if I posted my problem in your thread not many people would read it and I wouldn't get any responce... I'm really hoping the problem can be solved without performing a hard reset...
I'm still using windows XP SP3. I haven't had any problems with my Tytn II and active sync. It started with the HD2, unfortunatelly with your rom. Perhaps any other rom would give me the same problem, but I haven't tried that because I like your rom's.
I'm also using the latest version of Act. Sync, 4.5 if I'm not wrong.
I don't have WIFI on my pc, so I can't check if it will work that way, I'm also lacking blue tooth.
Click to expand...
Click to collapse
I'm not sure then, Maybe you try my other roms the Multi_lang Rom V1.1 and see if the problem occur so probbaly then we the problem lies
try on vista,sometimes you get that prob in xp but the rom is perfectly fine on me wich the sync
No activesync probs here in WinXP SP3. Try to uninstall it and install it again.
gianton said:
no activesync probs here in winxp sp3. Try to uninstall it and install it again.
Click to expand...
Click to collapse
+1
.
I am using german stock rom 1.48 and had this problem twice. I had to hard reset ervery time.
Sometimes, when I connect with the PC the HD2 freezes and I have to soft reset.
I'm also on XP SP3 and get similar problems but most of the time it's just that the sync is super slow... seems that phone is busy doing something... seems to occassionally do that after a while and really slows down... going to try going to the latest HTC ROM...
haven't had any problems with several roms (also Dutty's HG) and windows 7
Did you disable the "Enable faster Data synchronization"?????
sep910 said:
Did you disable the "Enable faster Data synchronization"?????
Click to expand...
Click to collapse
Had this problem the other day too and disabling this allowed me to sync Duttys V0.5 HG with my Win 7 x64 again...
sep910 said:
Did you disable the "Enable faster Data synchronization"?????
Click to expand...
Click to collapse
Dude! that was the problem! Thanx allot!!!
All of you, tnanx for your responses
jorenj said:
Dude! that was the problem! Thanx allot!!!
All of you, tnanx for your responses
Click to expand...
Click to collapse
Nice to hear
Would you add "[SOLVED]" to the name of this thread please? Might help others too.
Well done. I will close this now.
WB

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