Phone Doesn't Ring when in the standby mode !! Help Please!! - Touch CDMA General

After a reboot it works fine for a few days (2-3 days)
Then the prblem starts.If you manually put it in standby mode (screen off) and make a call to the phone it rings. But if you wait till it goes to standby mode by itself it wil not ring. But it will show that you had a missed call when you resume the phone.
If you manually put it in standbye mode it starts doing i after while.
If you hard Reset the phone and resinstall everything, it works fine for a month or so then it starts doing the same thing as abovee.
Has anyone experienced this?
Is this a defective phone?
Thanks,

Phone not ringing when in standby
actually i've been having the same problem. every once in a while when i turn my phone back on from standby, i get all the text messages and missed calls that i got during the time it was in standby. i know this happened often with older versions of wm, but i thought it'd be fixed by now.
it happens about once a month, but it'd be nice to not miss important calls since i use it for work

lftrejo said:
actually i've been having the same problem. every once in a while when i turn my phone back on from standby, i get all the text messages and missed calls that i got during the time it was in standby. i know this happened often with older versions of wm, but i thought it'd be fixed by now.
it happens about once a month, but it'd be nice to not miss important calls since i use it for work
Click to expand...
Click to collapse
This is really interesting. It seems to happen on some phones but not on some others. in out office it happens only on that one phone. I wonder if some of the phones are deffective.

I have the same problem with my phone and it is really frustrating. My phone still doesn't seem to ring or vibrate even sometimes when I bring it out of standby mode. The screen flips on and I get a notification...but no vibration or sound.
I frequently check to be sure that my notifications are set up in the settings properly. Weird.

brynhewko said:
I have the same problem with my phone and it is really frustrating. My phone still doesn't seem to ring or vibrate even sometimes when I bring it out of standby mode. The screen flips on and I get a notification...but no vibration or sound.
I frequently check to be sure that my notifications are set up in the settings properly. Weird.
Click to expand...
Click to collapse
We spoke to HTC about this. They said it's a known problem and they are
working on it.
Have you tried a hard reset? (hold Talk & End together and press the rest button. ****Be carefull this wipes out all data and reinstalls everything**).
We found out that for the time being rebooting soelves the problem for a few days. Hard reset solves the problem for a few weeks.

I have done a Hard Reset earlier with some success (for a few days). I find that a reboot typically solves the problem only for a couple of hours. I will eagerly await an HTC fix. haha.

brynhewko said:
I have done a Hard Reset earlier with some success (for a few days). I find that a reboot typically solves the problem only for a couple of hours. I will eagerly await an HTC fix. haha.
Click to expand...
Click to collapse
Try disabling time synchronization under the phone options. That's seemed to have "fixed" my issue I experienced almost daily. I'm going on three weeks with no freezes.

avoges said:
Try disabling time synchronization under the phone options. That's seemed to have "fixed" my issue I experienced almost daily. I'm going on three weeks with no freezes.
Click to expand...
Click to collapse
Did that fix a freeze problem? Ours doesn't freeze. You can easily bring it out of standby. But while in standbye it doesn't ring. Are we talking about the same problem?
Thanks,

SultanH said:
Did that fix a freeze problem? Ours doesn't freeze. You can easily bring it out of standby. But while in standbye it doesn't ring. Are we talking about the same problem?
Thanks,
Click to expand...
Click to collapse
Maybe you're right, I experienced a slightly different issue. My phone wouldn't ring when someone called AND I couldn't bring it out of standby - it would not respond to a power button press. Disabling time synchronization fixed this and it now always rings.

I used to have this issue when I had my Touch checking my email once every hour. After a hard reset and changing to manual email sync the problem has been eliminated.
Keep in mind there is still an issue when the battery drops below 30% where the phone will not wake up for notifications. A charge and soft reset will fix this issue.
Hope this helps.

This is a know problem with the touch so far this is what has come about
hp://forum.ppcgeeks.com/showthread.php?t=11805
HTC has mad the phone to shut down when the battery is at 30% from what people are saying to conserve the battery.
go to ppcgeeks.com on this issue, its all over the place

SD memory card is my theory
I think there is a problem with the memory cards on this phone. I don't know if it' a hardware problem or a wm software issue, but when you take the memory card out the phone is much more reliable. I've defintely had the missed call phenonema with the card in and I don't think it ever failed with it out. Many threads talk about flakey memory cards, Has anyone had this problem without the memory card in the phone? I've taken mine out because it is so poorly supported. Attachments cause a problem, activesync doesn't back up pictures from it, I've read other issues about programs that don't run from it!

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Related

QTEK 9000: Answering Problem (Bug)???

Hi guys,
i have a newly bought qtek 9000 and I don't know if its broken. Here the problems:
- when the phone rings the ringtone doesn't play fluidly. Sometimes it hangs as if "there where some scratches in the CD"
- when the phone was quite a long time in standby and I answer the phone, the caller doesn't hear anything that I am saying for about 1 or 2 sec.
- when i eject the sd card the phone reboots.
Are these known bugs or is the phone broken.
thanks in advance
I have the same problem, missed a couple of phone calls because of that.
- It seems there is a delay of 2-3 rings before you actually hear the ringtone when the Exec is in standby mode.
- Also I noticed that it takes significantly longer to display the photo you've just taken in the camera mode.
Thinking to revert back to O2 corp. mode.
well actually I'm answering almost immediatly. The problem is that the other person doesn't hear anything I'm saying. The connection althought is already established.
Does anybody have a solution for this bug. Is there a registry tweak? Or an rom update? This is really an annoying bug.
did you install other software?
if so witch one
Actually not, just Agenda Fusion.
Actually this seems to be minimized if using GPS instead of UMTS.
If I have made a soft reset before and I'm using GPS I can answer immediatly. If I'm using an UMTS connection instead, I have to wait for about 2-3 seconds to begin talking.
Try to disable PowerSave, just use the closing of the camshell to powerdown the Universal. This is what I had to do to make sure I did not miss calls with my Exec in Corp mode (original ROM).
ping79 said:
Actually not, just Agenda Fusion.
Actually this seems to be minimized if using GPS instead of UMTS.
If I have made a soft reset before and I'm using GPS I can answer immediatly. If I'm using an UMTS connection instead, I have to wait for about 2-3 seconds to begin talking.
Click to expand...
Click to collapse
I think you mean GPRS, not GPS. I also have a Qtek9000 and don't seem to get this problem, have you tried hard resetting and installing nothing and see if the problem is still there? Or as you say it only happens when you are "using" UMTS, does this mean you are surfing the web while you get the phone call that has the delay?
Just curious as I hope I don't have the same bug, too.
ping79 said:
Hi guys,
<SNIP>
- when i eject the sd card the phone reboots.
<SNIP>
Click to expand...
Click to collapse
That is totally not suppose to happen. Do you mean your whole device soft-resets? Or the phone application? Either way, sounds really strange!
well, actually the whole device reboots.
Someone told me it depends on the apps that are installed on the card, but I'd still hadn't any time to check whether it doesn't happen with an empty card. As soon as I do that I will post my achievement.
SPB Pocket Plus
I used to have my device always HARD RESET when I tried installing SPB Pocket Plus in Memory Card. Et even hard resets my ipaq h6340 when I install it in the FileStore.
Jorge

Phone freezing

Hi,
I have a big problem with my Tytn (sorry if this is already been posted). Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls even if the caller gets the normal ringing signal. No trace is left of the call, neither in calls list! This is a really serious issue: please, let me know if you have an idea of how to solve the problem.
Thanks!
I am having the same issue. I haven't been able to isolate it. I was havign to0 restart 1-2 times a day. Same systems press the power button nothing. Lights blinking everything looks ok. but nothing on the screen. and i miss calls. really pain in the ass. I loaded mobile secretary and it hasn;t locked in a day or two which is odd.
I also sometimes have to rpess the power button two times for it to wake
me too
It's happening to me too. I will lose service and the phone doesn't go out and poll automatically when service should be good. It may show 1, 2, 3 bars then when I try to make a call it hangs, and then get an x and a Y!, then searches for service. I have the GSM only hack installed and the activesync workaround and it still does this. It is not useable as a phone.
do a search in this forum.
one relevant thread here:
http://forum.xda-developers.com/showthread.php?t=285974
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
mnez said:
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
Click to expand...
Click to collapse
I think warmkiwi's link may be relevant to jimwormold's original post, which may not be related to your and angled1's problem of failing to poll correctly after dropping it's signal.
Mike
yes, it was. sorry, i should have quoted the original author (jimwormold)
well, sorry for being so picky on you :|
Now when we have defragmented the conversation I wonder if the GSM problem is reported more widely? and what is supposed to do in order to isolate the problem and fix it...?
jimwormold said:
Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls
Click to expand...
Click to collapse
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Philip said:
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Click to expand...
Click to collapse
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
To be honest there are quite a few possible causes for the freezing issue(s). I would suggest searches and the wiki on such things as (and you may or may not have tried some already):
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
3. Always shut down Wifi when not in use (vital particularly overnight but also good practice to avoid lock ups)
4 For overnight and possibly other quiet times you can consider having your device automatically perform a soft reset to clear any running programmes that may block alarms/receipt of mail etc. Look for such things as xbar or SK schema
Mike
mikechannon said:
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
Click to expand...
Click to collapse
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order for DirectPush to work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
mnez said:
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order to DirectPush work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
Click to expand...
Click to collapse
I agree they may be cause and effect for some folks. Although I don't believe we can say that all the freezing and lock-ups are due to dropped GSM signal and freezing when failing to re-establish it. The items I list either taken together or individually have been found by others to work in some cases.
I appreciate that if you require Active Sync running then this is not a solution for you. I think the issue of crashing on loss of signal requires more analysis and I'm not aware of much discussion of it - though I could be wrong!!
Mike
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
mnez said:
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
Click to expand...
Click to collapse
Very kind of you to say so
Look forward to seeing your findings.
Mike
new phone
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
angled1 said:
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
Click to expand...
Click to collapse
Good news - hope it continues to work well.
Mike
I am reporting from the test field that my problem persists, despite uninstalling all phone-related extenders.
I have noticed that freezing is paired with disabling Bluetooth. So after switching the phone off (flight mode on) and back on (flight mode off), I also have to turn on Bluetooth.
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
I have contacted my vendor and asked about replacement policy, they are "checking this with the importer". It's a beauty of living in not-so-western country. Poland is the name.
mnez said:
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
Click to expand...
Click to collapse
I'm having exactly the same problem, very annoying because the staus LEDs keep blinking as normal. I too think the problem is UMST-GPRS switching related, as I also have problems when phoning while I drive with my car from a UMTS enabled into a GPRS only zone. The voice call is interupted and I get a loud noise, sounding like a scrambled voice, on both sides of the connection. At home my UMTS signal is very weak, so I think it happens when I move around the house to a place where the TyTN switches to GPRS.
I've put my TyTN to "GSM network" only now to see if this helps, but I use UMTS frequently so this is no long term solution for me.
pbw
same problem here, only gsm wil not help, new sim cards wont help either even other provider wont help
check: http://forum.xda-developers.com/showthread.php?t=287669
treid several different roms nothing will help
good luck
Hi,
mine was siffering of freezing issue, I sent a mail to HTC support, they don't know about it but the guy said me that I must to hard reset my device. Then no more freezes, I will keep testing it.
Regards,
Taguapire.
BTW: I changed my old and almost destroyed SIM card by a new one.

P4350 not ringing after being idle for a while

Hi,
I have one of 6 P4350's that go into a "hibernation" mode after being idle for about an hour or so. If the phone is called, the caller will hear it ringing, but the handset does not ring. If the power button is depressed or the slider opened during the ringing, the device will start to ring.
When it is this mode, it will not accept SMS or give a missed calls notification.
Has any had any similar experiences?
Thanks
What do you mean by you have 1 of 6? My 4350 goes into a hibernation mode; they all should.
Anyways have you tried to hardreset it?
We have 6 4350s and I own one, but all 6 give the same problem. I agree that it should go into power save mode, but after being in this mode for about an hour it will not ring when called.
Yes, we have hard reset them with no success. After a hard reset, the device boots and then a customisation process runs. Is there any way to prevent this process from running?
So all 6 have the problem of not ringing when asleep? I find that very amazing that you have 6 devices that are not working correctly. Perhaps its a setting but I don't recall ever seem a setting of this nature on my phone. Do you know what ROM version you are running? Have you tried a different providers SIM in the phone?
Yep,
All six give the same problem. Strange thing is that they run 2 different ROM versions.
We got our provider to run some checks and they can "page" the phone from the switch and it responds, but yet will not ring. I will try a SIM from another provider and see if that solves the problem.
I seem to have the same problem on my new P4350.
After being idle for some time, for example when i get up in the morning, it doesnt receive incoming phone calls. And a hard reset did not help either.
Do you already know the solution to this problem?
The same with me... on WM6
The Solution
Well, it seems to work again.
But i don't really know how i solved it
It's one of three things:
1. I changed a setting which said to automatically switch of the device after three minutes or so.
2. After calling my telco provider they said that i should switch of my phone for at least 10 minutes each day so that the SIM card has up-to-date network information.
3. I installed a new SIM card, which was necessary because of a new subscription.
I think that the first solution did not really help, since i think that after i changed that the phone still didnt work a few times. Same for the second solution.
But after i installed the new SIM card, it has not happened once
"Knockin on wood"
Hope this can help some of you in solving this problem.

Elf wont come out of Standby mode

HTC Touch wont come out of Standby mode, or sleep, and I have to take out the battery to get it to come back on. Anyone heard of this before or had this problem?
Thanks!
Never heard of it. Has this been happening for a long time? Are you looking for an answer or just want to know if anyone has had it happen to them. If you flashed a new ROM recently - that might be your problem - IF you installed a new app - that new app might be causing problems - Did you do a hard reset to see if that fixes the problem - Any registry changes which you may have made would be reverted back to stock - (to original ROM or if you flashed a new rom - to that ROM's original spec's. (might solve your problem, but you would loose everything you put on your phone - So do some backing up before performing the hard reset.
sod
it's brand new. I just put it on standby and about 1/30 times it wont come out. i have to take the battery out, none of the buttons will work. i havent put anything on it, it just basic.
Try performing a hard reset then to see if that solves the problem - If not - return it to where you got it and get an exchange under warranty - It shouldn't be doing that.
thanks! i'll try that
How are you trying to get it to come out of standbye. Pushing the power button at top of phone right?
Do your calls still come through and can you answer the calls?
MMS, SMS, Notifications, Alarms, Appointment reminders - do these all wake your device up from standbye?
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Strange phone issues with Samsung Galaxy S

Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
In both these above scenarios, I think I've narrowed it down to primarily happening after I use the Android Market, but it's difficult to tell as it's very intermittent.
3. A couple of times since getting the phone, I've been unable to make or receive any calls. Even switching the phone off and back on didn't help - my signal bar was showing I had a signal and my data connection was still active. Couldn't tell if this was a network problem or not though as there weren't any people nearby on the same network as me. After a while, it started working normally again.
4. The email client randomly lost all of my email settings. One day I was receiving all my emails, the next day I had no email accounts set up at all.
5. I installed Sensor Dump and Phone Explorer to see what data was coming in from the sensors, and have noticed that the light sensor never sends any data. Is this normal?
I also have the usual slow-down issues, etc, but the above have got me stumped as I can't find anyone else reporting the same issues. When I first got the phone, I went crazy installing a load of Android apps, so initially I blamed the software I'd installed. After a reset and being a bit more selective with the apps I install and use, I'm still getting the same issues. I just can't pin down whether this is a faulty phone that I should return, or if there are software issues either relating to the way I'm using the phone or just with bugs in the firmware.
Has anyone else had anything like the above happen with their Galaxy S?
Thanks,
Chris.
I've experienced no.2 several times, wifi just stopping all data traffic. Not found out what causes it though.
As for the other problems, I haven't experienced any of those. Do you use automatic brightness on the display? If not, problem no. 5 might be caused by the sensor being turned off.
thanks for the reply - at least I'm not completely alone!
I have the automatic brightness turned on - which is why it seems odd. To be honest, I've never actually see the auto brightness do anything. It always seems to be the same brightness to me.
Cheers,
Chris.
Strange Problem
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
ProfWolfMan said:
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
Click to expand...
Click to collapse
I think it might be normal that older mails disappear from the inbox after some time? My problem was that everything went. I had three email accounts set up, all downloading emails every hour. Then, one day I went into the email app and there were no accounts at all! I had to set it all up from scratch again.
I hear there are better email apps available for Android, so I'll probably switch to one of those soon.
lordwaym said:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
Click to expand...
Click to collapse
i got this problem, i used to connecct my phone to IM client 24/7.
and it seems that after my sgs lost its connection, it won't tell me, my msntalk just displaying the entire contact list just as it is. and i need to turn airplane mode on off to return it back
anyone have the solution for this?
Hi,
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
I thought it might be related to the green power battery saver app I had installed, but i've removed this and still having the problem.
I'm using the phone in several central London locations so I think it's unlikely to be a problem with the data network.
Any suggestion would be welcome since I'm often without data.
Thanks
Nik
ive 1 and 3 but very rarely so far
rebooting fixes it for me
running froyo jp3
for email i use K9, it's almost the same as the integrated mail, only much better (PUSH imap)
Nik_B! said:
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
Click to expand...
Click to collapse
I'm actually getting this happen a lot now. It seems to be getting worse, which makes me think it might be a hardware fault. I generally lose my data connection once or twice a day minimum, but some days the phone is virtually unusable.
I have found that it's more likely to happen after using Wi-Fi, so my other thought is that when coming out of Wireless mode, the phone may not switch the normal 3G/HSDPA data connection back on. Most of the time I can fix this by putting the phone into flight mode and then back out, but sometimes it needs a complete reset.
The other problem I've noted with the data connection is that sometimes it seems to rapidly switch between HSDPA and 3G - the data icon at the top of the screen keeps going from '3G' to 'H' then back again. I guess it has something to do with signal quality but it only seems to happen when the phone is showing a good signal strength (four bars). The problem I've found when this happens is that it virtually locks up any ongoing data transfers, making it impossible to download a webpage or check my emails. Strangely the only way I've really found to stop this happening is to move somewhere where my signal strength is weaker, such as indoors, which then seems to make the phone stop attempting to use HSDPA. I can't find a way to switch off HSDPA from within the phone's settings while leaving 3G on.
I really am now finding that using this phone is an increasingly frustrating experience. I've found even more weird faults, such as sometimes my text conversations show the wrong people's names up against them, and then my replies go to the wrong people. It's like an insane, shiny mess of a phone!
Chris.
lordwaym said:
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
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I am indeed experiencing same problems above..it just drive me crazy with a need of complete reset everyday..
turning on n off flight mode won't change anything..
I really hope someone can bring a miracle to solve this problem..
I'm on XXJPC
setting the APN parameter(Setting-->Wireless and network-->Mobile Networks-->Access Point Names-->New APN) to 2G only seems to solve the 'lost data connection' problem..
I am connected 24/7 now..
Give a try guys!

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