Database Users

3g problems

Hi. Newbie in this forum. Bought an htc tytn from u.s. but am from Phil using smart carrier with gsm band at 1800. after going thru sev topics, properly identified device as Herm200 rom:1.18.255.3 07/22/06 extrom:1.18.255.106 radio1.03.03.10 protocol32.34.7010.01H.
All phone features working perfectly except for 3G. Smart carrier people cannot help. What could be wrong. Vendor says 3g works on 2100 band. Confusing statement. What can be done? Connects to umts but when video call is pressed will not connect.

Which carrier are you on again? Smart Carrier? .. From what I know no carriers in the US support video calling .. Also, Cingular is the only GSM carrier in the US with 3G which runs on the 1900Mhz band ..
also .. what does your phone display while connected "G" or "U" ... what are your phone band settings .. can you also goto dslreports.com/mspeed and see what speeds are you getting ..

According to GSM world SMART (a Philippine operator) uses UMTS 2100, which your TyTN does definitely support.
Have you checked if your SIM card is 3G-enabled? Most 3G networks require special USIMs for 3G usage.
I just learned, that Cingular uses UMTS 850 and 1900 to be exact. According to the American HTC website the Cingular 8525 supports "Tri-band UMTS/HSDPA high speed wireless data network support (2100MHz and 850/1900 MHz), Quad-band GSM®/GPRS/EDGE worldphone".
Does anyone know if there is a special hardware version, that supports UMTS850 & 1900 or will my European TyTN work on those networks, too?

TyTN is tri-band UMTS .. 850/1900/2100 .. so it should work on these networks without any issues ...
And my bad .. didnt realize that you are trying to use the TyTN in Phillipines ..

You should also check, if the called party has a 3G signal, while you call him. Further make sure video calls are activated by your network operator.

3g problems in the philippines
Everything you guys mentioned in order(am in a 3g area calling a 3g enabled party with a 3g sim card). Even the tech staff behind Smart Communications cannot make it work. Displays U and u. But video call cannot push thru even if pic on front camera shows. There is 1 thin line( or command?) stopping it from connecting. My last option is to borrow my friend's unit and see if her unit's 3g works here then it's my device that's a problem. Thnks for the input. Keep it coming.
Herm200 qwerty rom:1.18.255.3
07/22/06
extrom:1.18.255.106
radio1.03.03.10
protocol32.34.7010.01H.

Hi. I don't know how they did it but Smart Communications did it! Apparently and ironically their 3g sim card is not compatible with the htc tytn but their regular sim is. Thanks all.

are u using 3G now in Phil ?
Is there a Globe perpaid 3G simcard ?

3g problems no more
Hi everyone. After my first thread i have finally got everything on my tytn working: 3g, mms, internet, phone. The problem was on the settings. Smart and Globe, the primary carriers in the Philippines can both work on the phone if the settings are right.

sectorlord,
yes there is 3g and hsdpa along with gsm and gprs and wap in the philippines. and yes you can buy globe prepaid 3g sim card.

glad to hear you've got your problems solved jjc!

3G/UMTS Issue

I just bought a HTC Dual Touch, traded in a Cingular 8525. But I cannot get the DT to detect the 3G network that my 8525 did. So right now I can only use the edge network (slower) and this phone is supposed to be twice as faster as the 8525. Any thoughts ???

um... hv u consulted ur phone network service provider?

3G/UMTS
Yes I pay the extra fee for internet use with my internet user, and was activated on my Cingular 8525. I dont know why my dual touch doesn't detect the 3G network

can't they provide you with settings parameters, such as access entry point and etc, so that you can add a new connection manually?

I've also noticed this in moving from my tytn to my touch dual. I tested with them sitting side by side and identical settings. It'd be nice if it was just a problem with software or settings, but I figured it was the move from a quad-band phone to a tri-band one, and that the 3G stuff runs over the one I lost (850Mhz).

the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA

canadian student said:
the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA
Click to expand...
Click to collapse
Also, looks like the TyTN II is the only HTC device which has 850/1900/2100 UMTS bands. All other latest models (Touch, Touch Dual, Touch Enhanced, Cruise, S730, etc) has only 2100.

I dont know where you are but where I live cingular/AT&T uses the 850 band.

experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.

from what i've heard there is a version touch dual 850 which works on the 850mhz band, if we can get the radio from that model maybe it can help our situation.

ok so australia is on a 850mhz network and telstra has the touch dual working on there 3g, do you guys think if we load the australia rom it would work or would we probably need the radio as well?

how would you find out if you have that different version?

i've been checking telstra's web page for specs but they match up exactly so maybe its just a radio change.?

Did anyone ever find out if a radio update to the original Touch Dual would allow quad band support and 3G bands for US frequencies?

erandhawa said:
experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.
Click to expand...
Click to collapse
Does anyone knows how to download Australia rom on touch dual

I have the same problem, I have a 20 key dual and can't use it. Works great in Indiana but, when I'm at home in Ohio it's dead I think the towers around my home are on the old network. I can only use the quad band phones. Bought a Cruise and works fine other than the Dual is just so sexy I hate not using it.

i have the u.s. version of the dual distributed by Best Buy, my problem is that it doesn't show the H logo for HSDPA in places where my AT&T Tilt always did, and I do have HSDPA enabled on the Dual.

Network problem with Blackstone

Hi I would like you to help me with my network settings.
I'm from Mexico city and I bought a HTC Blackstone few days ago. First of all let me tell you that in my country we don't have a provider for HTC phones, we just have some of them but the old ones. So I bough my Blackstone from a US online-store.
I did Hard SPL on my phone and installed Laurentius26 "L26_THDV5" ROM. After that I took some time to configure the network settings from my country and everything was ok. But my problem is that my Blackstone is not working on 3G mode, it's using EDGE. Actually I don't know how far the differences are, but I can feel that it's slower with Youtube or Internet than my previous phone (a Nokia N75). I don't know if I changed something with the new ROM or if there is some way to fix it and work on 3G mode because actually I'm paying that service with my provider (Telcel).
Please, could someone help me with it?

The Nokia N75 supports the 850MHz / 1900MHz 3G bands.
The HTC Touch HD supports the 900MHz / 2100MHz 3G bands.
Depending on your provider you will not have 3G at all.

are you sure ?
I've started a thread about this:
http://forum.xda-developers.com/showthread.php?t=477426
in the menu: phone - options - BAND
which options are present?

Signal Strength with AT&T and Omnia 2

Does anyone know why my Omnia 2 gets weak signal strength on At&t. I rarely get the 3g network and, at most, get 1 bar. However, the internet works fine and I love the phone but don't know if I need to go to Verizon to get better reception.
Tried At&t support but, other than upgrading the sim card, they won"t do anything with a non-at&t device. And since it was bought before the phone was launched in the U.S. I can't get support from Samsung. Are there some settings on the phone that can be changed to improve reception? Any ideas would be greatly appreciated - thanks.
Here's the network specs for the phone: GSM/GPRS/EDGE 850/900/1800/1900 MHz, UMTS 850/1900 MHz, HSDPA 7.2Mbps, HSUPA5.76 Mbps

JohnHere999 said:
Does anyone know why my Omnia 2 gets weak signal strength on At&t. I rarely get the 3g network and, at most, get 1 bar. However, the internet works fine and I love the phone but don't know if I need to go to Verizon to get better reception.
Tried At&t support but, other than upgrading the sim card, they won"t do anything with a non-at&t device. And since it was bought before the phone was launched in the U.S. I can't get support from Samsung. Are there some settings on the phone that can be changed to improve reception? Any ideas would be greatly appreciated - thanks.
Here's the network specs for the phone: GSM/GPRS/EDGE 850/900/1800/1900 MHz, UMTS 850/1900 MHz, HSDPA 7.2Mbps, HSUPA5.76 Mbps
Click to expand...
Click to collapse
Try changing your band settings to WCDMA then 850+1900. Works great for my Touch HD T8285.

almost there - thanks
Thanks for your reply. But, after surfing the net I still can't figure out how to change these settings on the Omnia 2, ok I don't know how to do it on any phone. Is this something easily done, and if so, how?

JohnHere999 said:
Thanks for your reply. But, after surfing the net I still can't figure out how to change these settings on the Omnia 2, ok I don't know how to do it on any phone. Is this something easily done, and if so, how?
Click to expand...
Click to collapse
Not sure on your phone but on mine go to settings, then phone, then band settings.

no band settings there either
Not that easy. I get phone, then settings, then the options are general, voice call, video call and message.
General sub folders are: call cost; caller id; own number; fixed dialing; auto answer; closed user group
Voice Call sub folders are: call barring, call forwarding, call waiting
Video Call - n/a
Message sub folders are call broadcast message, wap push message, voice mail, send text message options
I tried looking at the connections menu which yields:
My Internet - add a new modem; edit my proxy server; manage existing connections.
Manage existing allows you to change from media net or other connections and when you do that there are no options for changing band. Also if you try to create a new connection there is still no mention of band.
http://forum.xda-developers.com/images/smilies/frown.gif

I am not sure if your phone has 850mhz, as far as I Know the omnia 2 i8000 has 900/1900/2100 compatibility and maybe that is why you are getting so weak signal,

Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.

rob3rtx said:
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
Click to expand...
Click to collapse
This is true, I have the GT I8000l version and the band settings are in the Omnia Settings/Network Settings/Band settings menu -- Mine is set to Automatic, though there are other choices including the WCDMA, GSM 900/1800 and GSM 850/1900. You must also enable HSPDA setting as well (same Network menu) and then reset your phone.
I get Great 3G+ / HSPDA speeds almost everywhere around Harrisburg, PA "EXCEPT" in my own HOME location (only Edge ) Just that I am behind a mountain so.....
Anyway, this lack of Home location 3G+ is causing me to place my Omnia 2 (Bell Canada version) up for sale as I was expecting 3G in my own home !!!! (probably going to Ebay this weekend. The phone is great though and the screen (OLED) is INCREDIBLE !!! I am running SPB mobile shell 3.0 (Lite rom installed) so phone is quite zippy without the widget mess though the original Bell rom can be reinstalled. ( I have on DVD ) Really ticked though about the lack of 3G* at home so I may be looking for HD2 or such --and settle for EDGE speed.
Thanks to XDA developers for considering and supporting some Non HTC phones such as OMNIA 2

Not true AT ALL!
rob3rtx said:
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
Click to expand...
Click to collapse
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.

technillion said:
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
Click to expand...
Click to collapse
Chicago might primarily be 1900mhz but Dallas (my home) and probably where the original poster is located is 850mhz so the i8000L from Bell would be a better choice and probably for everyone else so you could never be limited to 1900mhz.

CAL0613 said:
This is true, I have the GT I8000l version and the band settings are in the Omnia Settings/Network Settings/Band settings menu -- Mine is set to Automatic, though there are other choices including the WCDMA, GSM 900/1800 and GSM 850/1900. You must also enable HSPDA setting as well (same Network menu) and then reset your phone.
I get Great 3G+ / HSPDA speeds almost everywhere around Harrisburg, PA "EXCEPT" in my own HOME location (only Edge ) Just that I am behind a mountain so.....
Anyway, this lack of Home location 3G+ is causing me to place my Omnia 2 (Bell Canada version) up for sale as I was expecting 3G in my own home !!!! (probably going to Ebay this weekend. The phone is great though and the screen (OLED) is INCREDIBLE !!! I am running SPB mobile shell 3.0 (Lite rom installed) so phone is quite zippy without the widget mess though the original Bell rom can be reinstalled. ( I have on DVD ) Really ticked though about the lack of 3G* at home so I may be looking for HD2 or such --and settle for EDGE speed.
Thanks to XDA developers for considering and supporting some Non HTC phones such as OMNIA 2
Click to expand...
Click to collapse
I loved the Omnia 2 but the lack of Roms and not having xda support (not such much anymore now i guess) made me sell it and go back to my Rogers Magic. I'll probably wait for the HTC Obsession or maybe the HTC Bravo as my next phone i definitely wanna check out Windows 7 when it comes out.

technillion said:
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
Click to expand...
Click to collapse
can you post your network settings?

I've had pretty good reception in the NYC area on 3G for the past 6 months... until today. Now my phone can get 3G and 3g+ reception but I can't get any data over 3G anymore. When I step down to EDGE, I can get data again. iPhone users seem to be fine. Anyone else having these problems in the NYC area?

ATT 3G settings with Topaz O2

Hello,
i've got a Germany Topaz with an original O2 Rom (6.5), and am currently in New York. I've inserted an ATT sim card, and the topaz came up asking whether it should install the ATT settings, which it then did.
I'm able to get a connection fine, but only with Edge, not 3G. The whole greater Manhattan area is 3G covered, so i should be getting a faster connection.
I'm wondering whether there is something i need to do to activate 3G? Anyone have any ideas why i can't get a 3G connection?
thanks.

Doesn't O2 Germany use 900MHz UMTS, not 850MHz & 1900MHz as AT&T? So your Topaz is likely not an 850MHz (& 1900 MHz) UMTS model - will be able to use only GSM.

Ok, thanks for that. But i thought the Topaz has the same frequencies as the Germany Kaiser, and i used that 2 years ago in California, with ATT, and had 3G almost always. Strange.

You are aware that there is a variety of models/frequencies specific to local markets?
What is the model shown under the battery: eg TOPA110 T5362?
Then do a search for that model and compare with the (UMTS/HSDPA, not GSM) specs for AT&T Pure:
eg http://www.pcmag.com/article2/0,2817,2353835,00.asp