Hi. Newbie in this forum. Bought an htc tytn from u.s. but am from Phil using smart carrier with gsm band at 1800. after going thru sev topics, properly identified device as Herm200 rom:1.18.255.3 07/22/06 extrom:1.18.255.106 radio1.03.03.10 protocol32.34.7010.01H.
All phone features working perfectly except for 3G. Smart carrier people cannot help. What could be wrong. Vendor says 3g works on 2100 band. Confusing statement. What can be done? Connects to umts but when video call is pressed will not connect.
Which carrier are you on again? Smart Carrier? .. From what I know no carriers in the US support video calling .. Also, Cingular is the only GSM carrier in the US with 3G which runs on the 1900Mhz band ..
also .. what does your phone display while connected "G" or "U" ... what are your phone band settings .. can you also goto dslreports.com/mspeed and see what speeds are you getting ..
According to GSM world SMART (a Philippine operator) uses UMTS 2100, which your TyTN does definitely support.
Have you checked if your SIM card is 3G-enabled? Most 3G networks require special USIMs for 3G usage.
I just learned, that Cingular uses UMTS 850 and 1900 to be exact. According to the American HTC website the Cingular 8525 supports "Tri-band UMTS/HSDPA high speed wireless data network support (2100MHz and 850/1900 MHz), Quad-band GSM®/GPRS/EDGE worldphone".
Does anyone know if there is a special hardware version, that supports UMTS850 & 1900 or will my European TyTN work on those networks, too?
TyTN is tri-band UMTS .. 850/1900/2100 .. so it should work on these networks without any issues ...
And my bad .. didnt realize that you are trying to use the TyTN in Phillipines ..
You should also check, if the called party has a 3G signal, while you call him. Further make sure video calls are activated by your network operator.
3g problems in the philippines
Everything you guys mentioned in order(am in a 3g area calling a 3g enabled party with a 3g sim card). Even the tech staff behind Smart Communications cannot make it work. Displays U and u. But video call cannot push thru even if pic on front camera shows. There is 1 thin line( or command?) stopping it from connecting. My last option is to borrow my friend's unit and see if her unit's 3g works here then it's my device that's a problem. Thnks for the input. Keep it coming.
Herm200 qwerty rom:1.18.255.3
07/22/06
extrom:1.18.255.106
radio1.03.03.10
protocol32.34.7010.01H.
Hi. I don't know how they did it but Smart Communications did it! Apparently and ironically their 3g sim card is not compatible with the htc tytn but their regular sim is. Thanks all.
are u using 3G now in Phil ?
Is there a Globe perpaid 3G simcard ?
3g problems no more
Hi everyone. After my first thread i have finally got everything on my tytn working: 3g, mms, internet, phone. The problem was on the settings. Smart and Globe, the primary carriers in the Philippines can both work on the phone if the settings are right.
sectorlord,
yes there is 3g and hsdpa along with gsm and gprs and wap in the philippines. and yes you can buy globe prepaid 3g sim card.
glad to hear you've got your problems solved jjc!
Related
I just bought a HTC Dual Touch, traded in a Cingular 8525. But I cannot get the DT to detect the 3G network that my 8525 did. So right now I can only use the edge network (slower) and this phone is supposed to be twice as faster as the 8525. Any thoughts ???
um... hv u consulted ur phone network service provider?
3G/UMTS
Yes I pay the extra fee for internet use with my internet user, and was activated on my Cingular 8525. I dont know why my dual touch doesn't detect the 3G network
can't they provide you with settings parameters, such as access entry point and etc, so that you can add a new connection manually?
I've also noticed this in moving from my tytn to my touch dual. I tested with them sitting side by side and identical settings. It'd be nice if it was just a problem with software or settings, but I figured it was the move from a quad-band phone to a tri-band one, and that the 3G stuff runs over the one I lost (850Mhz).
the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA
canadian student said:
the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA
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Also, looks like the TyTN II is the only HTC device which has 850/1900/2100 UMTS bands. All other latest models (Touch, Touch Dual, Touch Enhanced, Cruise, S730, etc) has only 2100.
I dont know where you are but where I live cingular/AT&T uses the 850 band.
experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.
from what i've heard there is a version touch dual 850 which works on the 850mhz band, if we can get the radio from that model maybe it can help our situation.
ok so australia is on a 850mhz network and telstra has the touch dual working on there 3g, do you guys think if we load the australia rom it would work or would we probably need the radio as well?
how would you find out if you have that different version?
i've been checking telstra's web page for specs but they match up exactly so maybe its just a radio change.?
Did anyone ever find out if a radio update to the original Touch Dual would allow quad band support and 3G bands for US frequencies?
erandhawa said:
experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.
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Click to collapse
Does anyone knows how to download Australia rom on touch dual
I have the same problem, I have a 20 key dual and can't use it. Works great in Indiana but, when I'm at home in Ohio it's dead I think the towers around my home are on the old network. I can only use the quad band phones. Bought a Cruise and works fine other than the Dual is just so sexy I hate not using it.
i have the u.s. version of the dual distributed by Best Buy, my problem is that it doesn't show the H logo for HSDPA in places where my AT&T Tilt always did, and I do have HSDPA enabled on the Dual.
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
But here shows it works on optus 2100mhz 3G band.
http://www.onlineshoppingaustralia....ear-htc-shift-35g-next-g-mobile-computer.html
I think it's the 900mhz side of things optus uses in regional Australia that is the problem, and Im 300km the closest place that has a 2100mhz service
Scott's Shift said:
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
Click to expand...
Click to collapse
The Shift does not have UMTS 900 band (it is Tri-Band UMTS: 850/1900/2100). The speed you say there sounds more like Australian GPRS connection. So, you are probably running your GPRS. What is the icon on your WinMo side - G, E or 3G/H (sorry if I am telling you to suck eggs there)? If it is G or E then you are not using UMTS.
Next G works very well on it (I use mine all the time) and has good coverage. It is on the 850 band so fits in the Shift range. My wife even has one of those Telstra Pre-Paid Wireless Internet USB Sticks. There is a SIM inside that I took out and stuck in the shift to test out because it has better pricing per MB (can not make phone calls on it - so my normal Next G went back in )
Cheers
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
Scott's Shift said:
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
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Click to collapse
No . It is hardware only and no software can "make" the physical antenna change its frequency setting (lots of reasons, all very boring and maths based - way beyond me).
The Shift is very capable for the platform, but like almost all "world phones" (ie quad band GSM), it does not have the quad band UMTS. In fact I do not know any quad band UMTS devices (though there probably are some).
If you live in a region outside of "normal" 3G (and note only Telstra has H capability - unless something has changed with the other carriers over the las six months), then Telstra is the only solution at this stage.
Love them or hate them (I'm personnal luke warm), they do have good coverage for the Australian landmass.
thanks, its a pitty that telstra is so expensive they charge $30 for 225meg and optus is $30 for 1 gig
hello all, i have a x7500 original from israel cellcom company now it's sim free i have it with the orange israel gsm network and it's working fine with both networks cellcom,orange but i have also a new sim card from new israel gsm company "pelephone" they using some new gsm technology 3.75g not 3g or 3.5g -"hspa"(not HSDPA) when i put the sim card in side my athena he keep searching fro network and no bars aftersome time show me "no service" but i able to read the sim contact o notice that if i got new voce mail it will show me a notification
"you got new voice mail" although no service i tried to play with the phone settings tried select wcdma the different band still nothing i tried gsm with different band nothing
i tried the sim card on other nokia phone the same story then i selected use umts and it worked like magic the phone make income and out come calls
i tried select umts in the athena still same story
ive got the "umts 2100/800"
the new gsm network use umts 2100/850 mhz hspa
is their any way to make athena work with this network
2100/850 im using wm6.5 spl3.5 radio 1.58 and the only umts option that ive got is UMTS 2100/800 mhz
i need some how to make it work on 3G: HSDPA 850
i need some how to make it work on 3G: HSDPA 850
Hello,
i've got a Germany Topaz with an original O2 Rom (6.5), and am currently in New York. I've inserted an ATT sim card, and the topaz came up asking whether it should install the ATT settings, which it then did.
I'm able to get a connection fine, but only with Edge, not 3G. The whole greater Manhattan area is 3G covered, so i should be getting a faster connection.
I'm wondering whether there is something i need to do to activate 3G? Anyone have any ideas why i can't get a 3G connection?
thanks.
Doesn't O2 Germany use 900MHz UMTS, not 850MHz & 1900MHz as AT&T? So your Topaz is likely not an 850MHz (& 1900 MHz) UMTS model - will be able to use only GSM.
Ok, thanks for that. But i thought the Topaz has the same frequencies as the Germany Kaiser, and i used that 2 years ago in California, with ATT, and had 3G almost always. Strange.
You are aware that there is a variety of models/frequencies specific to local markets?
What is the model shown under the battery: eg TOPA110 T5362?
Then do a search for that model and compare with the (UMTS/HSDPA, not GSM) specs for AT&T Pure:
eg http://www.pcmag.com/article2/0,2817,2353835,00.asp
HI my name is David and I bought a T-mobile My Touch 3G and this is what happend, I got this phone because i like it so much i previously had the G1, i got this new one because it works on 3G HDSPA 900mhz network and that is the Network 3G range of Orange Dominicana but i just got the Edge symbol its connected to the internet but through Edge it got the little "E" how can i fix this problem to have the 3g up and running on my phone its there any software or radio or spl or anything that can fix this please I want to know this because i've tried everything and the 3G on the phone doesnt work yet.
Best Regards,
David Peniche
penichej said:
HI my name is David and I bought a T-mobile My Touch 3G and this is what happend, I got this phone because i like it so much i previously had the G1, i got this new one because it works on 3G HDSPA 900mhz network and that is the Network 3G range of Orange Dominicana but i just got the Edge symbol its connected to the internet but through Edge it got the little "E" how can i fix this problem to have the 3g up and running on my phone its there any software or radio or spl or anything that can fix this please I want to know this because i've tried everything and the 3G on the phone doesnt work yet.
Best Regards,
David Peniche
Click to expand...
Click to collapse
Have you checked in your settings? Is "always use 2G" unchecked?
ayush20m said:
Have you checked in your settings? Is "always use 2G" unchecked?
Click to expand...
Click to collapse
Yes i've tried everything on this phone and still not working, i uncheked the option "Always use 2G network" and still i got the same problem.
Was that phone meant to be used with Orange? If it was not it could be possible that it's the same thing as when you use a T-Mobile phone on at&t or vise versa; you can’t connect to 3G because both companies have different frequencies.
cmarti said:
Was that phone meant to be used with Orange? If it was not it could be possible that it's the same thing as when you use a T-Mobile phone on at&t or vise versa; you can’t connect to 3G because both companies have different frequencies.
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Click to collapse
OK I know that there's diference between those 2 companies T-Mobile and Orange Dominicana but the specification of the cellphone are:
General 2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 900 / 1700 / 2100
and the network frequency that Orange has for 3G HSDPA is 900MHZ and the cell phone should be up and running with the 3G maybe the T-Mobile has another frequency about its 3G network but this cellphone supports also 900MHZ HSDPA that is my frequency here in DR., so there's nothing to fix this problem??
3G Orange Dominican Republic
only htc europe works with 3g orange Dominican republic
tmovile have dif 3g band
sry it will no work :-(