Video call problem - Touch Dual, MDA Touch Plus General

Hi,
I tried the video call, between TyTn II (Kaiser) and HTC Touch Dual.
I can see the video from TyTn II.
But I cannot see the video from HTC Touch Dual.
What could be the problem?
I tested the HTC Touch front camera and it is working fine (via the camera app).
PS: The TyTn II simcard has data subscription, but Touch does not have. However, it should not be a problem because I can browse the internet via 3G using the Touch (special more expensive rate).

Fixed I need to disable "Switch off bla bla" in the Video Call options.

gogol said:
Fixed I need to disable "Switch off bla bla" in the Video Call options.
Click to expand...
Click to collapse
Do you have the U.S. touch dual? i have the tri band phone and was wondering if i could get my vid calling to work if i switch to AT&T service. I flashed my rom to the nike pro whitch is suppose to enable vid calling but i put my cousins at&t sim in and it still doesnt work.

Related

T-Mobile UK and Video calling on MDA Pro

Hi all,
I've had my MDA Pro a few days now and I'm really impressed with most of it (except the size, I still can't quite get used to it's wider dimensions...!) - the screen is AMAZING and is one of the big things stopping me going back to a QVGA screen!
I've tried video calls on it - BUT - they don't seem to work.
I've had a mate call me from the "3" network and it worked fine - we could see and hear each other without problems.
When I call him however all he gets is a "incoming call" notification (and not an Incoming Video Call notification) and all he hears is "digtial white noise" - ie, the sound of a FAX machine!
I have had 2 and 4 bars when I've tried making calls, but only 2 bars when receiving so I know I've got WCDMA coverage.
Does anyone else have this problem?
Between my wife and myself we have the \jasjar and MDA Pro and on different networks. No problems at all! But I have experienced this exact problem before when I had a Sony Ericsson V800 and called a relative on '3'. He could call me no probbs, we saw each other and everything. But when I called him, white noise for him but notification that he was receiving a video call.
Bottom line: It was never resolved so I took the phone back. Try a video call in a t-mobile shop, if it works try a video call in say vodafone or with someone else. This will tell you if you're phone is faulty or wether the '3' network is truly incompatible with some phones/network providers. Or PM me with your number and we'll try a quick 10 second test both ways.
Thanks for the offer - I might take u up on it later on...
I've got some gibbon from tech supp calling me today to try and sort it out (I think he mentioned something about not pressing the little "turn video calls" button)
If that doesn't fix it then I'll be swapping numbers with ya!
Cheers
I have also had problems going from O2 to THREE with video calls...
I managed to call an Orange VIdeo phone and we both got a picture, they can hear me, but I get no sound
Calling from THREE to Orange works fine all round.
I couldnt get O2 to THREE to work at all.
Is there a general problem with network incompatibility here?
Video calling from T Mobile UK to any network is fine, as long as both partys are setup for the service, and have 3G coverage. and both handsets are compatible

No Video Calls with Trinity?

I have a Trinity and my phone provider is vodafone Germany. I tried everything to get a Video call to work but it just doesn't work. I have the 3g symbol on the display all the time and I live in Cologne which has UMTS everywhere. But if I call a number (my wifes number same provider and standing next to me so she has UMTS too) it seems as it should be ringing at the other end but it doesn't even ring there ...
Did anyone manage to make a video call with the trinity?
I HAVE THE SAME problem... I was thinking was signal problem.... but....
btw I can't send and receive mms too )))
Video Call and MMS works on mine =)
Works here...
video calling works with mine (O2, UK)
Lee
... And it works for me to Hehe!
Guybrush said:
Video Call and MMS works on mine =)
Click to expand...
Click to collapse
you are on vodafone italy?
capzicco said:
I HAVE THE SAME problem... I was thinking was signal problem.... but....
btw I can't send and receive mms too )))
Click to expand...
Click to collapse
I couldnt send mms too. so i completely resetted (hard reset) and followed the vodafone mms instructions. Now it works. But still no video call.
Still no video calls on german vodafone?
so no one has managed to make a video call with the trinity on vodafone germany?
Today I made my first video call with T-Mobile Netherlands, so it does work.
still no video calls
I tried with my trinity with several vodafone germany cards and it does not work. It seems my device is defective.
Tried it last week with a video-call to my brother (he using a SE K800i on Orange), and it seems to work great Had to change the dial-pad back to the default HTC one though, cause the M$ one doesn't show the buttons to initiate a video-call
i have made a videocall with t-mobile nl, but the other person did not see me.. i could see him on my screen., and myself in the lower corner. And no, we were not filming eachother. ;-)
what about that ? we both were on umts network, standing next to eachother.
is it something on my phone i forgot to turn on ?
i have a orange spv m700, (yes officially unlocked, thnx to the nice man in the orange shop!)
he has a nokia N73
It seems the Vodafone network in germany does not "see" that my trinity is on UMTS. If I try to use Vodafone TV it says that I am currently not on UMTS which I am.... very strange... any help is much appreciated
I am having the same problem with Telsra in Australia. I have the 3G symbol, the service says it is on UMTS Telstra, can browse the net with HSDPA, everything else seems fine.
Maybe a lame question, but you have the video call service enabled by your operator/contract? Maybe you require some settings on the phone to be recognized as video call enabled/ to operate on the network?
MMS
I can not send MMS too. It drives me really crazy!!!
I have a dutch KPN provider
saminegm said:
so no one has managed to make a video call with the trinity on vodafone germany?
Click to expand...
Click to collapse
Since no one has answered this question yet: Yes, it works, albeit not to my satisfaction.
I'm using a Vodafone compact GPS (which should be identical to the HTC 3600=Trinity) on Vodafone Germany on the other (dark) side of the Rhine with good UMTS coverage (at least two bars). When phoning to, say, a Samsung UMTS mobile phone, I receive good picture quality and reasonable sound quality. However, the other side fails to receive decent sound; what is arriving there is regularly sort of "chopped" and hardly understandable. I'm not sure about the reason for this, but I suspect that it is my "Trinity" that is misbehaving (too slow? inadequate configuration settings?), as the Samsung's video arrives nicely and has good quality. It could also be the other way, of course, or it could be a Vodafone network problem.
Does anyone have any experience (good or bad) with the video call quality on the Trinity?
PS: Hello to everybody, I'm new to this forum, and I apologise for any misbehaviour in advance as it is not intended , and yes, I have used the "search" option .
Elfi
I had the same problem, Hard Reset fix it
RSchris said:
I had the same problem, Hard Reset fix it
Click to expand...
Click to collapse
A hard reset involves deleting all data, right? I'm not looking forward to configuring the ppc again, really. But I guess it's worth a try, as the AEG-principle hardly ever fails...
Elfriede said:
A hard reset involves deleting all data, right? I'm not looking forward to configuring the ppc again, really. But I guess it's worth a try, as the AEG-principle hardly ever fails...
Click to expand...
Click to collapse
Hi Elfriede. Welcome to the forum. Case you are german (der Name klingt danach) try this forum too: http://www.ppc-welt.info/community/forumdisplay.php?f=174
I sold my P3600 which I had bought from amazon just for the not working video calls. I then bought a Vodafone compact GPS... guess what... the video calls didn't work too. The guys at vodafone (which I had phoned 10 times for this problem and which had told me it must be my p3600's fault) just forgot to switch UMTS on!!! Now it works (I lost a few 100 € just because of vodafone-no-competence-service...)

Enable video calls - Cingular 8525

Hi,
I've bougth unlocked Cingular 8525 and connected it to My local operator which support Video calls.
There is any option to enable video calls? (install tytn rom? or some extended rom)
Thanks ahead,
Omri
Same here
spv 3100 from orange, aku 2.3
r1.16.00.00 G32.53.7018.01h.
I search for info about missing video calls on wiki and forums, only what i found on wiki is:
Is the Extended ROM a must, or can I live without it also ?
You can live without it, but generally it fixes some things (video calling, skins, keyboard, operator settings, etc...).
Click to expand...
Click to collapse
...nothing more in hermes section, on forums also nothing clear response usualy same problem without no response
I downloaded different skin phones including original htc tytn and in HTeakC i turned on phone skin. When i turn on thc tytn skin video button is on the same place what speed dial and that double button is flickering.
More: when some one is trying make video call to me phone goes out from sleep and..... nothing. Other person hears only signal of waiting....
I also didn't had smart dial, but that thx to wiki wasn't problem.
But I didn't made any hard reset. If I would have to probably i will go directly to wm6, soon there will be xda-live3
If you have a Cingular 8525 you DO NOT have video calling. The 8525 doesn't have the front camera that is needed for video calling. Sorry
I know that i dont have front camera
But i ask if i can add video call's feature so i'll be able to see the other side or use the back camera.
Thanks,
omri
Josiv said:
Same here
spv 3100 from orange, aku 2.3
r1.16.00.00 G32.53.7018.01h.
I search for info about missing video calls on wiki and forums, only what i found on wiki is:
...nothing more in hermes section, on forums also nothing clear response usualy same problem without no response
I downloaded different skin phones including original htc tytn and in HTeakC i turned on phone skin. When i turn on thc tytn skin video button is on the same place what speed dial and that double button is flickering.
More: when some one is trying make video call to me phone goes out from sleep and..... nothing. Other person hears only signal of waiting....
I also didn't had smart dial, but that thx to wiki wasn't problem.
But I didn't made any hard reset. If I would have to probably i will go directly to wm6, soon there will be xda-live3
Click to expand...
Click to collapse
Some of us are having this exact same problem after upgrading to the LVSW WM6 roms. Don't know why as some others with exactly the same setup are saying that they work fine!
I wonder if this could be network operator linked instead?
edit: sorry, im using a TyTN and on T-Mobile UK
jcb_home said:
If you have a Cingular 8525 you DO NOT have video calling. The 8525 doesn't have the front camera that is needed for video calling. Sorry
Click to expand...
Click to collapse
I have an 8525 with front camera link below gives full tutorial with pics on how to install. I want to use the front camera for picture taking actually and not too conerned with video confrencing. Any know what I need to do next.
http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15

No video call button X1a

--------------------------------------------------------------------------------
I just received my X1a, I am with Rogers Wireless in Canada and get good 3G signal with my X1, but there is no video call option in phone menu. I have video calling plan and so does the other party. When I put my sim card into my old Kaiser, everything works well. Anybody has any suggestions what the problem might be? My rom version is 1.02.948.8, radio is 1.06.25.24U
Thanks in advance
I'm sure this is a reg hack that will open this up.
Does Rogers have full 3G? They might have kept video call out of the X1a considering no North American carriers have the entire 3G network capabilities yet. AT&t is getting there, supposed to launch within a couple months.
the x1a has the front facing camera so I'm sure you CAN enable this somehow on the device.
Raspster said:
I'm sure this is a reg hack that will open this up.
Click to expand...
Click to collapse
Can someone please direct me where to change in reg?
Video calling enabled
Hi, I have an X1a here in Australia. It works just fine - except that the video window is too small to be useful. I am on the Telstra NextG network (850Mhz). I have a previous post asking how to increase the video window display size, but no respondants yet? Can anyone help>?
Cheers,
Peter
This is already being dscussed in other thread
Video-call is a missing feature only in the NAM ROM (northamerica ROM)
Everybody else has video-call in the dialpal, even th LAM ROM (latinamerica ROM) has videocall
Nobody has prepared or extracted a CAB file yet, thus, if you want videocall you can flash the UK ROM. I have tested the X1i UK ROM myself on X1a and eveything worked fine, AND the dialpad incuded the video-call button and settings
Beware: yes the dialpad had video-call, but I didn't make any "actual" test call
I thought that the X1a did not have the camera on the front (one side of the earpiece) and so because of this video calling was not possible???

Comm Manager doesn't works

Hi,
i'm VERY upset with my HTC TOUCH 3G (JADE).
First, I cannot set the options thru comm manager to ON (wi-fi, bluetooth and others). So, i cannot setup a wi fi connection.
I've tried to download the RUU_Jade_hTC_Asia_WWE_StarHub_2.32.723.2_Radio_Sign_12.41.30.16_0.41.30.12_Ship.exe (it's from SINGAPORE), and when i try to start the installation using ActiveSync, the connection is broken and i have an error message (Error 260). I've tried many times.
I cannot install the ROM directly downloading it to the phone (because the file has .EXE extension).
Please, help me to install a ROM that works with Asia HTC Touch 3G!
Thru HTC Support Team, they ask me to call Asia Support Team! Ohh my god, i'm desperate!
I need wi-fi connection working!
thanks A LOT!
luciana1313 said:
Hi,
i'm VERY upset with my HTC TOUCH 3G (JADE).
First, I cannot set the options thru comm manager to ON (wi-fi, bluetooth and others). So, i cannot setup a wi fi connection.
Click to expand...
Click to collapse
When you tap wi-fi (in comm manager), what happened ? Does the wi-fi connection icon appear at the taskbar? Does it not detect any AP at all ? Was there any (error) message?
When you tap bluetooth, what happened ?
when i tap any comm manager option, i hear a sound and the phone vibrates for 1 second, and the tapped option remains in OFF position!
I can activate the bluetooth by selecting the Bluetooth icon, but wi-fi doesn't have another way to activate!
Is it a UK derrived Orange phone??
No, i have a HTC Touch 3g (also known as Jade), made in Asia (Singapore), with Marvell PXA 300 processor
luciana1313 said:
No, i have a HTC Touch 3g (also known as Jade), made in Asia (Singapore), with Marvell PXA 300 processor
Click to expand...
Click to collapse
That's interesting because my Jade is using Qualcomm processor.
Anyway, I suspect that it's a hardware defect, i.e. the wi-fi chip could be faulty. You may need to send it to the svc centre for diagnosis, and claim your warranty.
luciana1313 said:
No, i have a HTC Touch 3g (also known as Jade), made in Asia (Singapore), with Marvell PXA 300 processor
Click to expand...
Click to collapse
Could be a clone dude..
Jade's Official Processor is Qualcomm
It's very strange because i callet HTC support team and they ask me for my IMEI number and send me my mobile serial number... If it was a clone, could it be posible?
luciana1313 said:
It's very strange because i callet HTC support team and they ask me for my IMEI number and send me my mobile serial number... If it was a clone, could it be posible?
Click to expand...
Click to collapse
if you read the other thread about Jade Clone..the person complaining has the same processor too Marvell PXA Processor...but if HTC can send u yr serial ..mmm..not sure
yes!
And I said my IMEI number, and they searched in their system and told me that it is made in Syngapore!
Because of this, i really don't know if this clone history is true or not!
This is a really odd case..since the IMEI number is valid..you shud take back to them and demand and explaination..
luciana1313 said:
And I said my IMEI number, and they searched in their system and told me that it is made in Syngapore!
Because of this, i really don't know if this clone history is true or not!
Click to expand...
Click to collapse
xtremez said:
This is a really odd case..since the IMEI number is valid..you shud take back to them and demand and explaination..
Click to expand...
Click to collapse
It is indeed odd. It could be that it has actually "cloned" the original HTC (with Qualcomm processor). The original HTC (with the same IMEI) may be registered somewhere with a different service provider. ... Just a thought.
luciana1313 said:
Hi,
i'm VERY upset with my HTC TOUCH 3G (JADE).
First, I cannot set the options thru comm manager to ON (wi-fi, bluetooth and others). So, i cannot setup a wi fi connection.
I've tried to download the RUU_Jade_hTC_Asia_WWE_StarHub_2.32.723.2_Radio_Sign_12.41.30.16_0.41.30.12_Ship.exe (it's from SINGAPORE), and when i try to start the installation using ActiveSync, the connection is broken and i have an error message (Error 260). I've tried many times.
I cannot install the ROM directly downloading it to the phone (because the file has .EXE extension).
Please, help me to install a ROM that works with Asia HTC Touch 3G!
Thru HTC Support Team, they ask me to call Asia Support Team! Ohh my god, i'm desperate!
I need wi-fi connection working!
thanks A LOT!
Click to expand...
Click to collapse
change your commanager rgu file
[HKEY_LOCAL_MACHINE\Software\HTC\CommManager\WLAN]
"DeviceName"="{98C5250D-C29A-4985-AE5F-AFE5367E5006}\\TNETW12511"
Don't push the buttons in Com-Manager but slide them!

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