Hard Reset? - Touch Dual, MDA Touch Plus General

How do I do this please? The manual talks about a reset hole on the left side of the phone but I don't have this?!? (Not one under the back cover near the USB port as suggested elsewhere in this forum.)
Thanks,
Andy

The reset hole is under the back cover near usb, but can be a bit hard to find. For me it was also easier to hit the reset when inserting the stylus a bit sideways (45 degrees).
Hold red + green and press reset.

AndyGarton said:
How do I do this please? The manual talks about a reset hole on the left side of the phone but I don't have this?!? (Not one under the back cover near the USB port as suggested elsewhere in this forum.)
Thanks,
Andy
Click to expand...
Click to collapse
If Windows is working you can go Settings --> System --> Clear Storage and it will hard reset your device

Thanks for the tip, that reset is hard to find, had to hard reset here after activating the Orange plugin in SPB v4 !

RTFM I wonder how many of us did that

Related

Soft reset, won't restart again

OK, I've not read a word of the manual, so maybe I'm doing something wrong. When I soft reset (stylus in the hole) the screen fade away and then it won't for the love of god restart. The first time I did this, I went a little pale. however, if I take out the battery for around five minutes and then plug it back in, it starts up again. Is this wrong?
Also, never quite been able to hard reset the damned thing. I press and hold the two "__" buttons whilst performing the reset, but the same thing happens and I'm never prompted for screen calibration or anything else I'd expect from a hard reset. SOMEBODY HOLD ME
Can someone please talk me through the EXACT and DETAILED procedure and result both a soft reset and hard reset?
For me, on my MDA Pro:
Soft reset: Insert tip of stylus into "reset" hole briefly. Screen fades away to blank and the machine then acts dead. No buttons will bring it back to life. Take the battery out and plug it back in, still dead. Come back after 30 minutes, still dead. It needs the battery removing for at least 5 minutes, maybe more like 10, then reinserting and it springs back to life.
Hard reset: Hold down the two "__" keys (above the 4 and 9 keys) whilst inserting the stylus tip into the reset hole briefly. Exactly the same thing happens as a soft reset - no hard reset is performed.
I'm pretty sure this is all wrong and my device is "special"
Not Right!!!
Xiasma: This is very wrong indeed. I've got access to the jasjar and Pro and neither one displays what you mentioned on yours. The procedure you described for both types of resets is correct. Try one more time holding down the 2 soft keys '_' for half a second then whilst holding them down push the stylus in the soft reset hole in at the back of the device (if in laptop mode).
If you still don't get a hard reset, I'm quite certain you have a faulty unit.
Let us know how you get on :?
Thanks, your reply is very much appreciated. Well, looks like it's a faulty unit, then. It doesn't really affect my day-to-day use, so I'm tempted to keep it until there's an official rom upgrade, RAM hike or something :wink:
have you tried turning the power off (using the...er...power button!) before poking at the reset button...see if that makes any difference?
Any joy with your MDA Pro hard or soft resetting?
xiasma: Have you had any luck with your MDA Pro either soft or hard resetting? I'm interested in knowing for personal reasons also, as I have had to exchange 2 units with t-mobile already, due to what I believe is a very buggy ROM, but I could be wrong and it could be something else. :?

Alternate ways to hard reset?

Okay, I'm having a huge problem. Some cheapo program got into my registry, and now I can't even get into Windows (whenever I soft reset, I only get a frozen "i-mate" screen). The problem is that I basically broke my power button, rendering it useless, so now I can't hold it down to do a hard reset.
Are there any other ways of hard resetting the device? This is driving me MAD... not having a phone, blah.
VJEschaton should be able to hard reset it.
V
PS You could use VJKeyPress to replace your power key, and VJEschaton to permit a cold shutdown, putting your system into power off mode (not standby)
You can take off the battery, and wait for your back-up-battery to run dry....(app half an hour)....then everything installed will be deleted almost like a hard-reset...You can also get a hold of Shut-xp ( free russian software) this have an option to hard-reset your device...hope this helps...
After removing the battery, you could avoid the half an hour or so wait by shorting all the pins of the battery connector with a paper clip or a piece of wire. When the pins are shorted, the phone will undergo a hard reset.
@aNiMeMaN14, I have been using my phone like you, without the power button.
http://forum.xda-developers.com/viewtopic.php?t=49595
when u place the back of the magician there is a nob which will press the button on the right side of back to let magician start up
this button present in a hole (L shape hole)
at all u need to remove the back and place something in this hole so the button will be always pressed
u will wait untill ur magician coming with the frozen screen u talked about.now remove the battery while keeping that button is pressed without even try to use the power button
when u next place the battery after a while u will find that hard rest is already done
i hope this is was clear enough
i'm always on the forum for any questions
hope u success try
best regards

white screen

after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.
it's a wellknown hardware bug, see here
sent it to repairs if it's still under the warranty or try this (helped me when I was experiencing the same issues)
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
cruelneo said:
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
Click to expand...
Click to collapse
Start>settings>system>clear storage
Mike
i cant see the screen it is all white any other ideas
cruelneo said:
i cant see the screen it is all white any other ideas
Click to expand...
Click to collapse
I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!
Mike
DO you know where i can find a place on how to take it apart?
cruelneo said:
DO you know where i can find a place on how to take it apart?
Click to expand...
Click to collapse
Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.
http://michael-channon.spaces.live.com
Mike
ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance

Phone Lock Reset Wizard Mda Vario T Mobile KJAM Singular 8125

Having looked all over for a couple of days
I came across a picture with instructions for
hard resetting a wizard, which is resetting the phone
thus the phone lock as well.
Dead easy really
1. Press the Comm Manager button (top left)
together with the Voice Activation button (top right)
for 2 seconds.
2. Keep holding the 2 buttons above and press the soft reset
(middle right little hole) with the stylus for another 2 seconds.
3. When the black screen appears it'll ask you to click Send
That's it All done !!
The wizard's going to reboot and reset himself.
Hope this is going to help some of you.
This is called 'Hard Reset' and perhaps its known to almost every wizard owner,its supposed to be known though !!!
Anyways ! thanz for the info!
ATENTION PLEASE... Thanks.
Nice Thread...
but...
what is a hard reset?
what is a soft reset?
what is a cold reset?
what is a simple reset?
what does it do for us?
What da heck!?
Let me recomend this as sticky....
NOP even tough... as a new topic forum...

please help ! I crucshed the reset button!!

I was trying to drill the back door to make a small opening to the soft reset button. I succeeded, but sadly i drilled a little dipper so I crushed the reset button. However, The phone still works and every thing is good. The real problem is that i can't use the reset button anymore because when I push it, it keeps the phone restarting until I use a needle to pull the button up. Do you have an idea how to fix this? any good repair shop in USA? what parts do I need? what's the estimate repair cost? Thanks
the picture is attached
can u c the picture
can you see the pic?
I'm sorry, but I'm not aware of anyway to fix this apart from sending it back to HTC or to a repair shop (don't know any in USA). However, you realise that there is software for resetting the device like XDAShutdown etc
Fallen Spartan said:
I'm sorry, but I'm not aware of anyway to fix this apart from sending it back to HTC or to a repair shop (don't know any in USA). However, you realise that there is software for resetting the device like XDAShutdown etc
Click to expand...
Click to collapse
Thank you fr the reply.
I already have the soft reset application but you know sometimes the phone hangs up and never respond until the you push the reset button or remove the battery. I contacted HTC U.S and they say it would cost from 110-315 USD. That's too much for a button. Just if i could find the part, i think i can fix it myself. If any one has any idea to find a replacement for the red reset button, please let me know.
Thanks
Aseer essamt said:
I was trying to drill the back door to make a small opening to the soft reset button. I succeeded, but sadly i drilled a little dipper so I crushed the reset button. However, The phone still works and every thing is good. The real problem is that i can't use the reset button anymore because when I push it, it keeps the phone restarting until I use a needle to pull the button up. Do you have an idea how to fix this? any good repair shop in USA? what parts do I need? what's the estimate repair cost? Thanks
the picture is attached
Click to expand...
Click to collapse
I would just leave it how it is and pop the battery out and back in to reset it.
How often does your phone hang anyways? I have had mine for a year and used that button once.
Aseer essamt said:
Thank you fr the reply.
I already have the soft reset application but you know sometimes the phone hangs up and never respond until the you push the reset button or remove the battery. I contacted HTC U.S and they say it would cost from 110-315 USD. That's too much for a button. Just if i could find the part, i think i can fix it myself. If any one has any idea to find a replacement for the red reset button, please let me know.
Thanks
Click to expand...
Click to collapse
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
mancsoulja said:
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
Click to expand...
Click to collapse
Oh, hindsight is a wonderful thing!!! But no point dwelling on what could have been
Thank your lucky stars you stopped at the reset button and didn't go all the way through your phone. What were you thinking?
Fallen Spartan said:
Oh, hindsight is a wonderful thing!!! But no point dwelling on what could have been
Click to expand...
Click to collapse
Spartan you gotta admit tho in terms of design, the volume keys being connected to the case and the reset button being hidden behind the case, the HD is on of the worst designed HTC devices ive had, sometimes ive spent 5 mins trying to get into bootloader or hard reset using my finger nails to try n hold the volume keys down while trying to push the reset button with the stylus in my mouth lmao
mancsoulja said:
Spartan you gotta admit tho in terms of design, the volume keys being connected to the case and the reset button being hidden behind the case, the HD is on of the worst designed HTC devices ive had, sometimes ive spent 5 mins trying to get into bootloader or hard reset using my finger nails to try n hold the volume keys down while trying to push the reset button with the stylus in my mouth lmao
Click to expand...
Click to collapse
100% agree with you.....funny thing is HTC mustn't actually use their own devices for everyday use or they would have known this as well and changed their design on the HD2 which is unfortunately designed exactly the same as the HD
The HTC guys probably don't put a new rom on their devices every 2 minutes ^^
mancsoulja said:
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
Click to expand...
Click to collapse
You'r right. I was using a manual little drill. I marked a gel case and start drilling the case. I thought would stop once I mark the back cover, but it was too thin that I didn't notice that I have gone through the back cover until the device restarted. Maybe, had not the device restarted I would not have stopped until I reached the other way>>>>>>>>>>> LOOOL
Thank you all guys for the replies.
It appears that you expanded the rubber button when you drilled into it. I would use small tweezers and pull it up a little and see if you can grab any small bits of rubber on the sides that might get caught in the hole when you push it down. It should be an easy fix. GL and Hindsight is a bit*h

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