Database Users

MDA compact II does not turn on

Just as in the subject! I tried everything: soft, hard reset, removing batery, removing simcard, waiting for upto 20 mins staring at t-mobile screen. Nothing seems to work. I can see t-mobile white starting screen withIPL,SPL,GSM,OS versions and that is it. If I am lucky - waiting cursor appears.
This is the second time it happened, previousely I managed to turn it on after 30 mins of struggle. Not this time though.
I am affraid that if I - hopefully - turn it on this time and the battery runs out of power I will be left without a handset!
Absolutely no damage, no dropping, virtually new. Any ideas?

You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right? If after hardreset you still have the problem, I would suggest that you send your handset back to them to have it fix. Where are you now? (better if you would have your country and network operator logo set for this forum, so that people can advise you based on your location/operator)
I had my MDA Compact 2, which works for 2 weeks before the speaker died off. Then, after I sent to them to fix, they've got the speaker done, but the entire unit now works .. weirdly. Thats is whenever I had the speaker on, the entire unit will heat up so much that, the battery meter will go down-stream even I have the AC power attached (good for a hand warmer though). Anyway, I sent the thing back to them, and they sent it back to me, with the note "change of the circuit board" (something like that), which I think it is a serious problem that I don't think anyone can fix. Good thing is that my unit is still under warranty, costed me a GBP10 for the postage, but I'm happy that I have it working in full order now.
I wonder if your problems are similar to mine.

hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
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Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...

sabestian said:
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
Click to expand...
Click to collapse
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up

dave106 said:
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
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Click to collapse
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Anyway, thanks! It worked, it did start now. I will check everything now.

sabestian said:
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Click to expand...
Click to collapse
Apparently not, that part is for the original MDA Compact on WM2003SE.
M

white screen

after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.

it's a wellknown hardware bug, see here
sent it to repairs if it's still under the warranty or try this (helped me when I was experiencing the same issues)

ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.

cruelneo said:
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
Click to expand...
Click to collapse
Start>settings>system>clear storage
Mike

i cant see the screen it is all white any other ideas

cruelneo said:
i cant see the screen it is all white any other ideas
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Click to collapse
I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!
Mike

DO you know where i can find a place on how to take it apart?

cruelneo said:
DO you know where i can find a place on how to take it apart?
Click to expand...
Click to collapse
Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.
http://michael-channon.spaces.live.com
Mike

ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance

Whats the point in the reset button

Now that HTC have located the reset button under the battery cover whats the point in it anymore. If the covers off you may as well yank the battery out than spend 10 minutes looking for a suitable pen etc to press the little bugger with.....
Just my 2 pence worth!!!!

richie_jones said:
Now that HTC have located the reset button under the battery cover whats the point in it anymore. If the covers off you may as well yank the battery out than spend 10 minutes looking for a suitable pen etc to press the little bugger with.....
Just my 2 pence worth!!!!
Click to expand...
Click to collapse
Agreed. I just pull the battery when necessary because I never have anything small enough to press it.

You dont really need it anyway
richie_jones said:
Now that HTC have located the reset button under the battery cover whats the point in it anymore. If the covers off you may as well yank the battery out than spend 10 minutes looking for a suitable pen etc to press the little bugger with.....
Just my 2 pence worth!!!!
Click to expand...
Click to collapse
If you want to soft-reset the device - just hold the power button,
then select "Power Off".
Tap the power button again - and - the device had soft-resetted.
It the device is hung - well, that's a different story,
as you said - just pop the battery, and you're set.

Bad idea to hide reset point. Window mobile sucks a lot, and everyday I need open the battery cache. Just boring.

Is a simple power cycle (power off/on) the exact same thing as a soft reset?
I always thought they were different for some reason?

They are not different. Only sometimes you can't use power off, for example if the device is stuck.

biranouran said:
Bad idea to hide reset point. Window mobile sucks a lot, and everyday I need open the battery cache. Just boring.
Click to expand...
Click to collapse
I can't imagine what you are doing if you have to soft reset like this every day but I wouldn't blame it on Windows Mobile. I think I've had to pop the battery maybe twice in the last month and I know that it was my fault at least one of those times.

Agreed. Although so far the only thing I've had that needs it is when the lock-screen decides not to accept my PIN. But how long until the battery cover no longer stays in place?

Strange.. Never had to make a reset yet. Still havent crashed on me not only once. Am I blessed? lol
Yes if I need to do it the buttin is not on the best spot but for me it is working like a charm!

I had few hangups trying different CorePlayer output devices. Also had to reset few times because of problems with lock screen (could not unlock).
But all-around, HD2 is pretty stable for WM device.

If spare back-plates become readily available, and don't cost too much, I might drill a hole in mine so that a paperclip could hit the reset button without pulling the back off every time. Given the location of the reset button, it almost feels like this hole should already exist.

Due to a crash caused by putting the phone in standby while closing down igo8, i had to reset my device to make it work again.
I didnt had a pencil close by so i just pulled the battery out. When i booted it again it seems manilla became corrupted and restored itself (like after a hard-reset). I needed to fill in my details in manilla just like after a hard reset. So some information was lost, but the storage on the phone was still there. But for example i needed to install cf3.5 again and all the apps asked if they are verified before i could start them again.
I wonder if this problem occured because i pulled the battery instead of pushing the reset button? ANyway this is a pain in the ass bug but as far as i can tell im the only one with this problem so far...

Well, I think HTC chose to hide the soft rest button right next to the battery becuase of two reasons:
1. You don't have the chance to accidentally press that button. BTW: I have never accidentally pressed the soft rest button on my P4350...
2. If they hadn't built in such a button, everyone here qould be bragging and nagging that there is no such button, and you'd always have to "pull the plug" ie. the battery, which would of course be harmful for the battery etc. pp.

cyclingfan74 said:
Well, I think HTC chose to hide the soft rest button right next to the battery becuase of two reasons:
1. You don't have the chance to accidentally press that button. BTW: I have never accidentally pressed the soft rest button on my P4350...
2. If they hadn't built in such a button, everyone here qould be bragging and nagging that there is no such button, and you'd always have to "pull the plug" ie. the battery, which would of course be harmful for the battery etc. pp.
Click to expand...
Click to collapse
3. They didn't actually use the device enough to realise that hiding the reset button was a daft idea.

pixel said:
3. They didn't actually use the device enough to realise that hiding the reset button was a daft idea.
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Click to collapse
Design over function, I think...

The reset button should be recessed into the lower SIDE of the phone, next to the usb and earphone ports. Having to remove the battery cover just negates the need for the button, period.

pixel said:
3. They didn't actually use the device enough to realise that hiding the reset button was a daft idea.
Click to expand...
Click to collapse
I think it's good for design. And it's not like we need to press the reset button everyday.

kengkaj.s said:
I think it's good for design. And it's not like we need to press the reset button everyday.
Click to expand...
Click to collapse
Um but you never need to press the reset button. Ever. Once you've taken the battery cover off it's easier to just remove the battery than press the reset button....

kengkaj.s said:
I think it's good for design.
Click to expand...
Click to collapse
Until the battery cover no longer stays on because the plastic tabs in the phone body have been worn because they forgot to put a small hole in the battery cover to reach the reset button.

Volume button stuck!!

hey guys, I got HD2 about 3 months ago and now it started to act weird even though I was taking a real care of it.
the thing is, the volume button (the up one specifically) keeps pressing by itself ALL the time! it is not letting me do anything with the phone cuz it keeps showing me the volume screen.
so if anybody please have any idea how to fix this or to disable the volume button forever! I called the HTC technical support but they had no idea how to fix it.
thanks.

wow! no replies!!... shame

Sorry to say this but I think the only solution is bring phone to assistence
If the button remains "locked" probably there is something wrong in the internal cover that needs to open the phone to resolve but if you done so you loose warranty

Only thing You could try is to give the rocker a hard blow with pressure air (like for cleaning notebook keyboard). Maybe a lot of dust is stuck in there ?

horusgod said:
Sorry to say this but I think the only solution is bring phone to assistence
If the button remains "locked" probably there is something wrong in the internal cover that needs to open the phone to resolve but if you done so you loose warranty
Click to expand...
Click to collapse
I've been told to do so, even though i dont have a warranty, but I still wanna try to fix it. those assistants take SO much money!

troed said:
Only thing You could try is to give the rocker a hard blow with pressure air (like for cleaning notebook keyboard). Maybe a lot of dust is stuck in there ?
Click to expand...
Click to collapse
I was taking really good care of it, but will still try to do so. hopefully that will work.. Thank you.

the position of Reset button is sooo wrong!!!

I love my HD2 but its loaded with windows and it freezes a lot while trying different/new things and it is so annoying to actually open the back cover and reset it from there. I wish there was a better reset option in the phone like holding the powerbutton for 10 seconds would cut off the power to the phone (like laptops)
Does something like this exists for our HD2?

Install one of those "Reset" programs that is just a glorifed button, then map it to a long press of the End Key. That's what I do. Although I don't know if it works if the phone completely freezes....yet.

Someone actually drilled a hole in the battery cover to get to the reset button. I don't know if you want to do that, though.
The only reason I can think of (as to why HTC put the reset button there) is that the phone doesn't have/use a stylus. Because of this, one would still need access to a small, pointy object to press the reset hole. It actually seems easier to just pull the battery than look for a pen-like object to press the reset button.
jdwrrzmm said:
Install one of those "Reset" programs that is just a glorifed button, then map it to a long press of the End Key. That's what I do. Although I don't know if it works if the phone completely freezes....yet.
Click to expand...
Click to collapse
No, if the phone completely freezes, like in an SOD, you have to pull the battery or press the reset button under the battery cover.

Pull the battery - much easier and so much quicker than trying to use the red reset button. For a software approach try HD2Tweak it works well, or else one of the new extended action screens, eg Johcos that has a soft reset built in

i totally agree that its soooooo damn annoying! in the touch pro it was really accessible!
pulling out the battery is not healthy for the device, but sometimes a life saver!

I am the one who actually drilled a hole into the Battery Case to access the Reset Button without removing the Battery Case back. It works and saves time and possible problems with constantly removing the battery. The battery pins (3 of them) are somewhat fragile and can be bent or damaged and then no phone.
I have my HD2 in a case so the hole is not shown.
There are times that your phone freezes and you cannot Reset with the Reset App or holding down the Power Off (Red) switch.
No big problem with one little hole. LOL

I would suggest taking the time to find a pen or something to press the button, too many times ive read something about bent battery pins and repeatedly yanking the battery is only putting undue stress on what seems to be a slightly flimsy part of the phone........ just my opinion though........

Thanks for the flimsy batteries warning, I'm from the school of "yank your battery out", and I'll make sure I do it with (even more) tender, loving care in future

hardik119 said:
I love my HD2 but its loaded with windows and it freezes a lot while trying different/new things and it is so annoying to actually open the back cover and reset it from there. I wish there was a better reset option in the phone like holding the powerbutton for 10 seconds would cut off the power to the phone (like laptops)
Does something like this exists for our HD2?
Click to expand...
Click to collapse
Hi,
I was having the same issue when it came to using the "soft reset" button, especially since I try to reset it daily. The battery cover isn't the easiest cover I've encountered to remove either.
Well, let me share my solution. I installed SKTools, which I find to be a great tool, even with the trial limitation of 6 items at a time. It lets you out a "soft reset" icon in your "start" page. And you can choose between to options, one with a question to confirm using it and one without. I'm new to this forum so don't kmow the rules yet about posting links, but it's easy to find SK Tools site just by googling it. Make sure you install the touchscreen version.
Hope this helps you as much as it has me!
Good luck,
Lexie

good point conan.
and installing any app won't help. why would one want to reset??? COZ IT'S FROZEN AND DOESN'T RESPOND! even long press on End key doesn't work. those who are suggesting such a solution, should tell us how they would press that soft butoon with a frozen/dead screen??!!
i can't believe microsoft has managed to mess up even a mobile o.s. like this!!

Why dont you just hold the power button for ten seconds and select power off from the menu ,then power button back on again will give you a soft reset.....
Cheers Ken

gm0cfw said:
Why dont you just hold the power button for ten seconds and select power off from the menu ,then power button back on again will give you a soft reset.....
Cheers Ken
Click to expand...
Click to collapse
There are times that if the phone freezes the Power Button and all buttons do NOT work. Been there done that. That is why I drilled a hole in the battery case so I don't have to remove the battery case and have access to the Reset Button. I no use Android and very rarely have any freezes. I also use SKTools (full version) and no app works if you are frozen.