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I am an ex Blue Angel owner, and i have had the Wizard for about 7 months now, and the phone is perfect (size, battery, keyboard), however there is one problem that has been bugging me.
I use the standard case, as i like the format. however when i recieve a phone call and i remove it from the case, the screen 8 times out of 10 turns to landscape then back to portrait, and this prevents me answering the phone for 30 seconds or so until the screen turns back, as the hardware buttons dont respond. However i never figured what cused this, until i read through an unrelated post that it was caused my the magnets in the case. and testing this by waving the case over the surface of the phone reproduces this problem.
now i am stunned that they bundled this case with the phone, and i am in the market of looking for another without the magnets i.e snap button.
does anyone know of an an alternative case that is horizontal that has the same belt clip?
i have seen the Krussel Horizontal Case http://www.addonsworld.co.uk/product.php/21636/3384/, but i dont like the detachable belt clip. as i envisage the phone coming off it unlike a vertical case that has gravity and a low pivot point keeping it steady.
has anyone got any suggestions?
I've got the same probleme with my qtek 9100.
Hi Fuzzy [EDIT: and Alex],
some weeks ago I did a search for HTC Wizard on Froogle, and I found a lot of accessories: aluminium hard-cases, new styluses, loudspeaker mountings, modfied desktop stands...
Case-specific search:
http://froogle.google.com/froogle?q=htc+wizard+case&btnG=Search+Froogle
I am sure there is a case that fits your needs.
Greetz
Raubi
unfortunately i have looked through all the 8 pages of hits and there is not a case that is suitable. the nearest to what i want is a case made by sena http://www.senacases.com/cart/home.php?cat=413 however it itself has a magnetic clasp, so will most likely result in the same problem
I want a case like the original with same type of belt clip and without a magnetic clasp. Does anyone have or use such a case, or can confirm that the sena cases arent afflicted with the same problem.
Turn your phone over!!!
When you put the phone in the OEM case, have the screen facing your body (away from the magnetic clasp). This will accomplish 2 things:
1. Prevents the magnet from activating Landscape Mode.
2. Provide extra protection from direct impact for your screen.
I have always done this and never experienced the Landscape issue.
For me that doesnt work, infact it makes it worse i've just removed the phone like that from the case a few times and it change orientation every time. the magnet is contained in the flap and it triggers the screen change every time weather it brishes past the back or the front of the phone.
I have just bought the Krussell case from my first post after not succeeding finding an alternative, i think that with a belt clip it will be unsafe and will stick out much further than the original case, however it does have loops to loop belts through, so that may be the tradeoff i need.
I will let you know how i get on when i recieve the case next week.
what i am most surprised at is either HTC or the mobile carriers not picking up on the problem and selecting a different case.
but the one thing i have figured is that if the magnet is contained purely on the pouch and not the flap (i.e. the flap has metal in it) then this problem would not happen. and if i twisted the phone away from the case when removing it... and ...and ...and..... there would probably be lots of ways to get around it not happening, but in the real world in everyday use when i remove the phone it does happen and it causes me to miss lots of phone calls...
Hey all,
My Tilt is on the way from AT&T, and I'm looking at cases. The cases that seem to interest me all use magnetic studs. Some have said the magnetic studs can keep the Tilt turned on.
The 2 I like the most are the following:
PDair Book Type
ebay "Premium" Kaiser Case
Anyone had any experience with these or other similar cases with magnetic studs in a similar spot causing problems?
Thanks!
Dont want to hijack your thread but since your on the topic of that case anyone try "PDair Book Type"? Is it still possible to press the keys with the plastic over it?... It doesn't look like it, i seems like you would be pressing more than one button at a time with that plastic over the keyboard.
jinnosuke said:
Dont want to hijack your thread but since your on the topic of that case anyone try "PDair Book Type"? Is it still possible to press the keys with the plastic over it?... It doesn't look like it, i seems like you would be pressing more than one button at a time with that plastic over the keyboard.
Click to expand...
Click to collapse
I think you'll be able to press the keys, but it wont be as good as without the case. As you said, you'll prolly press several buttons at onces and wont get the same feel when typing.
I've used a Prestige case with magnetic closure for a year or more with my AT&T 8525. Never noticed a problem. I'm now using the case with my Tilt, but that's only been a few days. Haven't noticed anything yet, however.
I'm using the PDAir flip case -- the magnetic stud doesn't affect anything. The plastic keyboard cover isn't too bad -- I haven't noticed any problems with multiple keypresses, but it does affect the feel of the keyboard.
I'm looking forward to the Piel Frama case, which should be coming out in the next few weeks. They had a really good case for my old Wizard that used a narrow leather strap & snap to hold the device in the case; you'd unsnap the strap to access the keyboard.
Depends on the magnet strength and location, there have been a few reports of the magnet turning on the phone. The kaiser keyboard uses a magnetic sensor to turn on the phone when the keyboard opens. I'm using a hip holster with mag and not seeing any issue.
I'd say should anyone have the issue, start a thread with brand/model listed for others to avoid.
I have the Seidio case I originally bought for my 8525.
http://www.seidioonline.com/index.asp?PageAction=VIEWPROD&ProdID=394
The two magnets would always "trick" the screen into thinking the keyboard was open and switch it to landscape mode. I always had to wait a few seconds for the screen to switch back when I took it out of the case.
This does NOT happen with the Tilt. The screen stays in portrait mode. I have always liked the quality of the case and the magnets in the flap make it easy to open and shut. So now it is my perfect solution.
no issues here
YodaJM said:
Hey all,
My Tilt is on the way from AT&T, and I'm looking at cases. The cases that seem to interest me all use magnetic studs. Some have said the magnetic studs can keep the Tilt turned on.
The 2 I like the most are the following:
PDair Book Type
ebay "Premium" Kaiser Case
Anyone had any experience with these or other similar cases with magnetic studs in a similar spot causing problems?
Thanks!
Click to expand...
Click to collapse
I have been using a case with two magnetic studs on the flip closure for months now and have had zero issues. Bought mine at Fred Meyers and recomend anyone in need of a good black leather horizontal pouch case to check it out. was 15 dollars and is of the same quality and fit as 40 dollar cases you may see online.
cheers
I've been using a Motorola Case designed for the Q9 with my Tilt and it's worked out quite well. It also has a single magnetic stud closure and I have noticed no issues at all.
I bought the PDair Book Type case same week the Tilt first came out here in the U.S. I have had no problems at all. Non of that shutting off by itself thingy people complain about.
Magnetic cases
Some cases cause screen to wake up, some don't. To eliminate the problem just turn off Slide Wake option in registry. When slide wake is enabled opening the keyboard (or getting too close to a magnet) will wake the screen. Turn this option off and you can use magnetic clasps at will.
hi
As soon as i make a phone call my screen goes off, now on my iphone it used to do this only when the light sensor was covered. to bringthe screen back on I have to press one of the black buttons in the bottom of the phone, is this a fault?
I had this problem after fitting a screen protector. removing it solved the issue for me.
The genuine HTC Screen protectors have 2 holes in for the sensors. I can confirm this does not affect the screen when making a call.
Are you using a screen protector which doesn't have a hole for the proximity sensor etc?
It may be it can't function right as it maybe seeing the protector as something close to the sensor, hence why the screen goes off.
I have a Vidocq screen protection and the phone wake up again when I finish the call...
i tried to search the forum with no results btw
have two cases while receiving/calling with hd2
1. via bluetooth headset - even when the phone is in the pocket some apps starts randomly, even call is disconnected - isn't proximity should cause phone scrren to be blank all time?
2. via the phone - sometimes while talking screen is still dark and pressing eg. home key puts display on. sometimes moving phone away from ear turns screen on.
do you have some or its something with my phone?
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
kochavy said:
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
Click to expand...
Click to collapse
Well you would be wrong then.
It's a proximity sensor, not a light sensor. I just made a call in my darkened room and the proximity sensor functioned flawlessly.
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
kochavy said:
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
Click to expand...
Click to collapse
Wow who would've thought that covering up a sensor designed to sense when objects are close to it would impede its functionality.
Your revelation hepled me fix the microphone on my phone. It wasn't working, and then I realized I had my hand over it!
Yes I have had issues even with the original HTC screen protector which has two small holes directly over the sensors. I finally had to remove it.
Cutting the protector I have not been very successful so far. This creates sharp edges and the protector tends to peel off from that point. For the time being I am relying on the fact that the screen on the HD2 is scratch resistant enough that with normal care it would not get scratched. With over 2 months of use without a protector my screen is still scratchless.
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
johncmolyneux said:
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
Click to expand...
Click to collapse
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
kochavy said:
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
Click to expand...
Click to collapse
No I don't. The one that came with it never please me much, so I bought some better ones.
The protectors I have don't have any holes for the sensors at the top, but like I said, it just works perfectly. There's a lot more to this issue that just the screen protector, as some people have reported that it works perfectly when they ring certain number, but not when they ring others. From what I've read on other threads, this is commonplace for people who are having this problem, so it's obviously not an issue with their screen protectors. It sounds like a software issue to me, but since it can't be identified as such, they should just return their phones as faulty and hope the replacement doesn't have the same issue.
It would be interesting to know if the people with the described issue have upgraded the ROM to 1.66, as this seems to have fixed a whole slew of issues.
Sensor works by reflecting infrared light. There is small IR lamp with IR detector nearby. You can check that by looking at the sensor through some digital camera or camcorder, whose are usually sensitive to this light. Don't forget the phone must be in call, otherwise the sensor is turned off.
I think the sensor itself is OK. But there seems to be some relationship with guess what .. G-sensor ! Once I found the screen just won't go off during call, and it was when I was lying during the call, and I was holding the phone upside down portrait style.
But as I turned the phone to normal position (normal portrait) and back, it started to work with no problem.
I only had problem with proximity sensor once since then .. but rotating the phone up and down helped again.
I think this needs more investigation .. if you encounter the problem try this.
Ahoy!
So ever since I put on my skinomi screen cover, my phone's proximity sensor has been acting funny. It refuses to function properly, often at night while talking on the phone in the car, I must turn the overhead lights on and point my screen at them to get the screen to come back.
Now, if I'm correct, the proximity sensor is not a light sensor but a distance sensor so how would this even make sense? Is anyone else having this problem?
I've looked at the cover thats over the part of the sensor and there are no scratches, etc. that would cause this malfunction. Any ideas?
-pixlgeek
I had the same problem with PhantomSkinz on my phone. As soon as I pulled the screen protector off, it worked perfectly again. Anyway, there is a light sensor AND a proximity (distance) sensor. I believe the both sensors are responsible for turning off the screen when you put it up to your face. For whatever reason, when I had the PS on... the screen would dim fine, but when I pulled it away from my face while in a dark/dimly lit room, the screen wouldn't brighten back up.
yes, the above is true. i just bought a screen protector off a seller. if you look on the seller's page, it says that the slit is cut to make the sensor working again. how dumb of google? my iphone proximity works just fine with a screen protector on.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=150410911015&ssPageName=STRK:MEWNX:IT
http://cgi.ebay.com/Clear-Screen-Pr...wItemQQptZPDA_Accessories?hash=item230528e305
It's neither Google nor HTC's fault. They design the phone to work properly without a screen protector... so you're the one modding it. It's strictly due to the material of the screen protector. Some of the thicker rubberized protectors, like Clear Protector, PhantomSkinz, and invisibleSHIELD, refract the light differently and it dissipates before hitting the light and proximity sensors.
Seidio, Martin Fields, and dcmugen88 (ebay seller) products are the only ones that I can pretty much guarantee will not cause issues. For the other products, it's hit or miss and depends on your phone. For some it works fine, for others it doesn't.
Question for you people who know about this, could there be something to do with my complete phone scratch protector to cause a small section of the top of my screen to not be responsive to touch? I took off the screen part of it and it made no difference. It's a Zagg scratch protector by the way. Any help with my issue would be GREATLY apreciated but so far it's looking like I will have to send it in for repair