Database Users

Activesync error

Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!

get the latest activesync 4.1 maybe??

sorry didn,t read the post good 8)

Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.

sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?

Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!

Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did

I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...

I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?

I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...

Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!

i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers

Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message

Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.

I appreciate the replies and I will try them out when I get back to shore and will report them here.

Stopping Live Messenger syncing with contacts

Anyone know of a way I can use it without syncing my contacts?
I don't want it even touching my contact list as it adds all these contacts which I don't want on my device and when I remove them here it echoes the changes on my real desktop contact list. Luckily I had a contact list backed up on my desktop pc so I restored it.
So...anyone know how I can use Live Messenger Beta without letting it touch my contacts?

I guess you could disable the syncing of contacts altogether on ActiveSync?
It would stop any contacts syncing but it's the only thing that really comes to mind at the moment

It's a part of WLM, and I don't think you can disable it.

Synching Contacts
athiqueahmed said:
Anyone know of a way I can use it without syncing my contacts?
I don't want it even touching my contact list as it adds all these contacts which I don't want on my device and when I remove them here it echoes the changes on my real desktop contact list. Luckily I had a contact list backed up on my desktop pc so I restored it.
So...anyone know how I can use Live Messenger Beta without letting it touch my contacts?
Click to expand...
Click to collapse
When I installed WLM it installed two programmes on start menu:
Windows Live Messenger and
Windows Live
If I select Windows Live it opens a screen which has Menu option. Within this is an Options setting that then leads to an option called "Sync Options" with this there are tick boxes to deselect synching contacts and e-mail.
Perhaps that might solve your problem?
Mike

That option is actually 'Sync Contacts and Messenger'.
All I want is the second part of that option...I want to sync messenger so it works but not my contacts.

I personally havent sync`d my contacts yet...but looking a bit deeper into this matter i found some registry keys that might help you.
Just open the registry key "HKEY_LOCAL_MACHINE\Service\Windows Live\Contacts\" there are a few options you can change. Maybe if you set the value "CanDoSync" to "0" it might actually stop syncing your contacts.

aquasesh said:
I personally havent sync`d my contacts yet...but looking a bit deeper into this matter i found some registry keys that might help you.
Just open the registry key "HKEY_LOCAL_MACHINE\Service\Windows Live\Contacts\" there are a few options you can change. Maybe if you set the value "CanDoSync" to "0" it might actually stop syncing your contacts.
Click to expand...
Click to collapse
how do i get to there? i have total commander installed both on my device and desktop. but have no idea how to use them. any instructions would help please. yep thts right im a noob to all this

I just found this in a thread over in the Wizard forums.
Looks like maybe you don't HAVE to sync contacts anymore...
BWAHAHAHAHAHAHAHA!!!
I just thought I'd come an taunt all you none beta testers! j/k
The new mobile client is now out!!! It's available on the Microsoft Connect website, and it's pretty damn good...
Feel free to ask any questions about it, i'll gladly answer.
Some of the new features include:
- Contant sync isn't compulsory any more!!! although the contact sync is more intelligent now, and it's much simpler an faster to sort out the initial sync.
- LARGE speed boost.
- New today/home screen applet (Displays search box, and MSN avatar and contact info (All is optional))
- Windows Live config screen.
- Contact avatars (you can have your own now).
- Personal Message support.
- Original MSN Messenger seems to be left un-touched.
Click to expand...
Click to collapse

athiqueahmed said:
I just found this in one a thread over in the Wizard forums.
Looks like maybe you don't HAVE to sync contacts anymore...
Click to expand...
Click to collapse
So any ideas when this version will be available.
I saw on that thread there are a few people experiancing the same problem. that the their msn contacts are getting added to thier device address book, which i find very annoying. and when you delete of the device it also deletes the contacts from your messenger list
if i was to get hold off msn messenger the one that worked on pocket pc 2002/2003, would it still work?
Dont suppose anyone would have it??

Where to download Live Messenger
Where can I download Live Messenger for the Hermes I have been looking and simply can not find it.

I saw on the connect website from Microsoft that there is a new version out since 16-12-2006. Has anyone been able to download this version already? If so, can someone give a review ?
Thanks

I've just applied to the beta program
hopefully I'm allowed in.

same i have also just joined. see what happens.

Could you guys upload the installer to the xda-devoloper ftp when you recieve it?
Somehow I'm not allowed to sign up for the beta. Perhaps it's the firewall here at school.

What are the latest news about it ?
Is this "contact sync problem" solved in this version and is this availaibe for download ?,

The versions I've tried you're still forced to sync with no other options
Plus theres been lots of problems even getting push with hotmail...the option just won't stick to "when they arrive" but stays on manual sync

is there an answer for this yet?
i would love to use windows live messenger, but hate getting some 250 contacts added to my contacts (in my phone)
/timmy

Just spent hours re-editing my contacts cos of live! eager to find a way of stopping it syncing but allowing me into messenger!

well is there a program that lets you put contacts into groups so that i could just filter all the live contacts?
a free one? or you know uhh one with a key?

falum: im the same as you, its a bastard to fix..
i wish this could be hacked at the moment, ive also found the WLM is pretty resource hungry, anyone else found this?
t

Windows Live Failed Sync Error

When ever I click sync in Windows live it comes up as failed. I get my e-mail but my contacts in messenger aren't synced. In windows live on the PPC it only shows 4 of my contacts compared to the about 30 on my PC version.
It's not like I use Live anyway, I'm more of a Yahoo user but since Yahoo doesn't support their ppc client anymore I decided to go back to MSN since my Yahoo contacts are available on my PC MSN.
So, does any one know of a registry hack to uninstal and do a fresh install of Live on the Mogul.
Thanks

Same problem here
hi,
as Pocket MSN is replaced with Windows live in WM6, I believe this is a common problem that a Majority of folks are suffering around the world.
Use Google, and see.
I've been trying to Sync my 311 contacts for the past month, but NO WAY!
also, when I become online, and any of my buddies is online, I will still see them as offline. it's always like this: "0 Online". "217 Offline" (Since the rest failed to sync), even though I'm chatting with some of'em and they are ONLINE.
Note: Synchronizing 217 contacts happened successfully (Once upon the time) and as I wasn't able to wait more than 2 hours, I decided to disconnect and go, when I tried to sync again it failed. also, it failed everytime I tried it before this ONLY half-successful experience.
I've tried to sync using the USB cable which is connected to every available internet ISP. i.e. Dial-UP, DSL, also tried the phone's WIFI, GPRS. all in vain.
I've noticed that - during the sync proccess - synchronizing folders is successfully, also, when I check "e-mail messages" in the sync options, they sync successfully, but the FAILED thing comes along with CONTACTS. also, recently, PERSONAL SETTINGS are failing to sync.
therefore, the help of an expert is needed. as this is a global problem, and I don't think that microsoft will provide us with the solution soon (not in the current generation of software)
another question: when I use resco file explorer and bluetooth, how to see my desktop computer under "my network"?
in other words: is the known lack of profiles microsoft bluetooth stack resolved yet?
I installed the provided DUN profile, but what I need isn't DUN, btw, it also says OBEX doesn't exist when I try to recieve from any normal mobile phone (for example Nokia or so)! is that normal?!!
HTC PROPHET, WM6 Prophet Touch by Gullum
ROM Version 4.0.0.0 WWE
Radio Version 02.47.21

The folks at microsoft have identified this issue and have found not a solution, but a workaround to this problem. Go to the following website if you want more details.
https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=2467855&SiteID=65
Basically, all you have to do is switch your live account and thal'll reset all your settings and contacts. Note that this is not a solution but it works. You can connect to messenger and your email account as long as you don't close the application, so if you have enough memory you can always leave it running in the background because if you close it and try to sync again it'll fail
Hope that helps!!

I've Got the Solution!
Hi Friends!
I've owned HTC Touch recently & Using Windows Live.
I've faced the same Sync Problem there but now got hte solution & is working fine.
here is the process:
Open Windows Live on your device and click Menu - Account Options. select Switch Account and follow onscreen instructions.
Also Tick all 3 options which comes after entering ur Windows Live ID And password.
Not It Works Fine.
Enjoy...
alabij said:
When ever I click sync in Windows live it comes up as failed. I get my e-mail but my contacts in messenger aren't synced. In windows live on the PPC it only shows 4 of my contacts compared to the about 30 on my PC version.
It's not like I use Live anyway, I'm more of a Yahoo user but since Yahoo doesn't support their ppc client anymore I decided to go back to MSN since my Yahoo contacts are available on my PC MSN.
So, does any one know of a registry hack to uninstal and do a fresh install of Live on the Mogul.
Thanks
Click to expand...
Click to collapse

0x80883001 - AS error?

I've had this come up a couple of times - major PITA - where you have to do a manual reset of AS - loosing updated information from the previous update. I googled that error and searched for it here, but found nothing helpful and no mention of it in the forums here. Anyone have this before or know if there's a way to fix it? I'm running g4 with the tnt 4 or 1537 (?)

Anyone? Bump!

happens to me too
it's sooooo obnoxious. I havent been able to find a pattern yet. It just randomly seems to give me that error. I'm using the htc kaiser w/ wm6. i do sync my pda between my laptop and my desktop. I've done that before with my htc blue angel and never had any problems with it.
it seems to happen at least once a week. the annoying part about it for me is that I have to delete all of my calendar items, contacts, and tasks on my laptop's outlook so I can sync them.

I don't have that problem anymore - and not sure why. I've switched roms so many times I think it might have been related to the rom - or maybe even the dst updates.

Work around
According some microsoft posts (users, nothing official) this is caused by syncing email containing sub-folders. I haven't tested other than to stop syncing emails. It works fine if I don't sync Emails.
Good luck!

I've seen a lot of ActiveSync errors (I hope that's what you're talking about, or I'm going to sound very off-topic). Use DotFred's Task Manager to remove all duplicate notifications from your device. 9 of 10 times, this will resolve ActiveSync errors.

I bet you're right. I think it has something to do with snoozing reminders on the pda and the pc and them getting out of sync...

Solved... no
I red that if you dont sync email it will work - i tried:
While geting errormessage i vent to activ sync and disabled syncing of mail. After that i start synking. This sync ended up doing a resync, wich means tatt all voice commands and keyboard shortcuts went directly in toilet.
I will keep this setting for a while and se of error comes back.
Please keep positing possible solutions, this sync error is SO frustrating

its the same with me here...
it does anoy me so bloody much...
i will deselect email as well. lets see
resync everything again, cvause something on the server has changed... thats always the message...
it sux!!!!
i am using
win2k
officexp
htc touch diamond2
:-(

also look/contribute here:
http://forum.xda-developers.com/showthread.php?t=471267
http://forum.xda-developers.com/showthread.php?t=478815
;-)

WMDC syncing issue.

I don't know if this is the correct forum for my problem, if not please don't flame me
I've been looking all over the web, but haven't been able to find a sollution to my syncing issue. This issue didn't occur on my Diamond 2, Touch Dual or any other phone. Don't think it's a HD2 issue though...
When my HD2 is connected to my laptop via the desktop cradle, it of course syncs with my Outlook 2010 (beta testing).
Everything syncs very well, except for one thing which is really annoying.
It just keeps on syncing and syncing the calendar with 1 error, over and over again and again... (you get the picture)
When I open Outlook to see what it's having trouble syncing, it looks like it's trying to insert a "half hour appointment" during "today" with no name, content or anything. It keeps inserting it, and then removing it, and inserting it, and removing it, and inserting it and so forth...
Does anyone have this issue, or hopefully a sollution!?
EDIT
Installed applications that are using the .pst calendar file from Outlook:
- Rainlendar
- WMDC
- DeskTasks
Here is what I've tried:
Reinstalled WMDC...
Reinstalled Windows Mobile Device driver...
Deleted the partnership and then made a new one...
Deleted the syncing-tasks (calendar, notes and so forth) and then set them up again...
Banged my head on my desk...
Chewed a corner off of my keyboard...
PS: I've tried to "catch it" with a screenshot, but it's only in my calendar for a split second.

Hmmm...
Apparently there is also an entry it can't sync.
The entry is from a former installation of Manilla Birthday, but it's no longer in the calendar. Wonder how I'm supposed to delete it, when I can't see it...!?
Anyone got some input on this?
Would be much appriciated