Database Users

My Wizard is dead!

The battery died on my Wizard. It kept beeping at me telling me that it was going low and then finally it powered itself off. Now, it won't even take a charge. (I plug the charger in and it doesn't even light up.)
Cingular is sending me a new 8125, but I was wondering if there was a way to get this one working before Monday so I can get some data off of it.
I'm sure I probably need a stronger charger, as I've heard that the 1A charger that comes with the Wizard sometimes will correct this issue. (I bought my 8125 off of eBay and the guy only sent some aftermarket travel charger for a V3.)

how about borowing a charged baterie from a friend or even the from aCingular store.

You need the original charger to charge the battery when it gets dangerously low. If the battery completely died, you most likely damaged it anyway (it's a lithium battery, and should never be allowed to drain all the way). When the new one comes, try the new battery in the old unit.

You have to charge it with the original charger, if you don't have or you still have problems you can see here what i do to charge the battery:
http://forum.xda-developers.com/viewtopic.php?t=40399&highlight=

Interesting.. I'm going to try that in the morning.
Normally it's plugged in most of the time in the car cradle. I had been using it for navigation all day on Friday and I was in and out of the car all around the city so I guess I forgot to plug it in most of the time. (I had my BT GPS plugged in instead.)
Hope that works!

That worked!
It was kind of "ghetto" but cutting apart an old USB cable. holding the red/black wires to the +/- terminals on the battery respectively for about 3 minutes jolted it back to life! That was just enough to get enough juice to load Windows, to seemingly activate the charging circuit.
Wonder what I should do.. Take the warranty 8125 or send it back saying I got mine working. Reloading will be a pain though, so I might just keep this one.

Orange/Red Light

Hi,
Wondered if anyone can help me out. I have an XDA Mini S, not been used for a while but now I've tried to use it again and I cannot get it to charge. Sometimes orange light comes on and it looks like its charging but then light starts flashing orange or goes out, device won't stay on more than a few seconds. Also sometimes get red light flashing or constant, anyone seen this??
Thanks.

mrhaddock said:
Hi,
Wondered if anyone can help me out. I have an XDA Mini S, not been used for a while but now I've tried to use it again and I cannot get it to charge. Sometimes orange light comes on and it looks like its charging but then light starts flashing orange or goes out, device won't stay on more than a few seconds. Also sometimes get red light flashing or constant, anyone seen this??
Thanks.
Click to expand...
Click to collapse
battery is dead, get a new one...

It could be that the battery is too dead to get it to boot into windows. I've noticed on my G4 Qtek 9100 Wizard, that if i kill the battery all the way i cannot get it to charge what so ever.
It seems as if the charging circuit will not function unless the device is booted up. I can put the battery into a standalone charger to charge it up a bit, then put it into the Wizard and then it will charge the rest of the way after is has booted into windows.
I made a post previously about this, and got one reply which did not help, as a registry change has no function if the device cannot even turn on to begin with
http://forum.xda-developers.com/showthread.php?t=290370

d0ug said:
It could be that the battery is too dead to get it to boot into windows. I've noticed on my G4 Qtek 9100 Wizard, that if i kill the battery all the way i cannot get it to charge what so ever.
It seems as if the charging circuit will not function unless the device is booted up. I can put the battery into a standalone charger to charge it up a bit, then put it into the Wizard and then it will charge the rest of the way after is has booted into windows.
I made a post previously about this, and got one reply which did not help, as a registry change has no function if the device cannot even turn on to begin with
http://forum.xda-developers.com/showthread.php?t=290370
Click to expand...
Click to collapse
Are you plugging it in with the wall charger? If so maybe the battery is dead?
Doug: The Wizard can not be charged (except by the wall charger or some other method) unless the battery still has juice. It requires extra power to jump start the battery. This is documented in the manual and in lots of places on this board...

frazell said:
Are you plugging it in with the wall charger? If so maybe the battery is dead?
Doug: The Wizard can not be charged (except by the wall charger or some other method) unless the battery still has juice. It requires extra power to jump start the battery. This is documented in the manual and in lots of places on this board...
Click to expand...
Click to collapse
Thanks, I did not know this was an offically known thing. It's unusual from any other standard cell phone or PDA i have owned in the past.
With them I did not need to worry about the battery running down to 0. If it did, I could just plug the phone or PDA in and they would charge, after they had charged for 10min or so there would be enough charge to turn the device on. I perfer to run my battery down to 30-25% before charging again, due to the limit on charge cycles that Lithim-Ion batteries have. Although sometimes i just forget to charge it
Those charge cycles are the reason alot of people kill the capacity of their laptop/phone battery in a few months. They constantly plug and unplug from their AC adapter. Each plugin initiates another charge, even if its just a small top off charge.

Finally got a new battery and still no joy, when i plug charger into phone i get orange light as if its charging but after about 20 seconds the orange light starts flashing (not a missed call/message as phone has been flashed and no sim card in). Do you think the charging circuit could be broken?

hi,
don't know if this is of any use but heres video of problem.
thanks

mrhaddock said:
hi,
don't know if this is of any use but heres video of problem.
thanks
Click to expand...
Click to collapse
Interesting... hmm. Have you tried charging the battery(ies) in a different phone? (eg. a friend's, service provider's store?, etc?) Have you tried a different charger? USB-comp, wall, auto?
--M

Tried a few different chargers, usb cable and car, none of these work, unit worked with new battery but must have been charge present when battery first delivered. Incidently all chargers used do charge my xda orbit so i know they work.

mrhaddock said:
Tried a few different chargers, usb cable and car, none of these work, unit worked with new battery but must have been charge present when battery first delivered. Incidently all chargers used do charge my xda orbit so i know they work.
Click to expand...
Click to collapse
Warrantee service perhaps?
--M

Run out unfortunateley, probably not worth fixing.

mrhaddock said:
Run out unfortunateley, probably not worth fixing.
Click to expand...
Click to collapse
Bummer. Part it out?
--M

Battery Charger

This may seem like a funny question...
But would there happen to be any chargers JUST for the battery? I have a feeling that the usb port in the phone is broken, and I just purchased a new battery. So, I would have no way to charger the battery, nor use the phone...therefore if I could find a battery charger I would be all set. OR, are there any broken/cheap mda's out there that only function to charge the battery(i.e broken screen/speaker/etc)

What do you mean you have a feeling the USB port is broken? You should know this when it's time for a charge. If your device is stll under warranty, try to get a replacement. Since the 8125 is no longer available, you may be able to get a 8525. The same thing happened to me, and I got a replacement after talking to a Cingular rep.

hotdog53 said:
What do you mean you have a feeling the USB port is broken? You should know this when it's time for a charge. If your device is stll under warranty, try to get a replacement. Since the 8125 is no longer available, you may be able to get a 8525. The same thing happened to me, and I got a replacement after talking to a Cingular rep.
Click to expand...
Click to collapse
I'm assuming you have a 8125 since this is the Wizard forum, and you did not state what type of device in your thread...

Yes, there are chargers that you can get just for the battery, just check out ebay and I'm sure you'll find a few of them. You might also try your local phone store if it's a decent one that carrys lots of accessories, you might be able to find one there.

I have a tmobile MDA. The phone is out of warranty, and therefore I can't get a replacement. Unless I want to pay for it. The phone is completely dead, to the point where it will no longer turn on. I have read that once the battery is below a critical level, it will no longer accept a charge. I've also read that I would have to give it a small boost via a cut USB cord, to get it above that critical level.
I'm assuming the usb port is dead due to the fact that the orange light no longer turns on. This could be due to the battery being so low, OR the usb port is defective and not accepting a charge.
I'll certainly check ebay for a battery charger. Anything specific I should look for?

TazMan1688 said:
I have a tmobile MDA. The phone is out of warranty, and therefore I can't get a replacement. Unless I want to pay for it. The phone is completely dead, to the point where it will no longer turn on. I have read that once the battery is below a critical level, it will no longer accept a charge. I've also read that I would have to give it a small boost via a cut USB cord, to get it above that critical level.
I'm assuming the usb port is dead due to the fact that the orange light no longer turns on. This could be due to the battery being so low, OR the usb port is defective and not accepting a charge.
I'll certainly check ebay for a battery charger. Anything specific I should look for?
Click to expand...
Click to collapse
Based on what you're saying here, a battery only charger won't help. Where if you can remember did you read that a battery can't be recharged after reaching a critical level? I have read where it's good to periodically drain the battery for extended battery life. The orange light is just the charging indicator, and the battery itself has nothing to do with it. You can plug in the charging port without a battery, and a working device wil show an orange charging light. Your charging port has lost connection inside. Did you drop or abuse your device? Either stock up on batteries, get another device, or have the one you have now repaired.

I'll look and see if I can't find one on there for you and post a link. If I remember right, just searching for t-mobile mda should get you a few of them although you may have to search through a few pages to find one.
Here's one that I just found that has both a sync charger and a spare battery charger(what you're looking for) - http://cgi.ebay.com/USB-AC-BATTERY-...yZ146435QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I know I've seen them that are just a spare battery charger without the sync and they were a lot cheaper but I didn't see any of them listed. I only went through a couple of pages though so I'm sure if you look a little harder than I did you can find them.

I found one on ebay. But I was able to jump start the battery w/ a cut USB cord, and now it's working fine.

Oh, I just read your post saying that your battery was completely dead. I can help you fix that one without cutting up a charger. All you need is a 9v battery and a couple of wires (wire bread ties will work if you don't have any wire handy).
Remove your battery from your phone and connect the 9v battery to it + to + and - to - for 10 seconds, disconnect it for 30 seconds and then repeat the process for a total of 10 times (connect fo 10 secs, disconnect for 30 secs). Then put the battery back in the phone and connect it to the charger again and charge it until it's full and then you should be good after that.

xeno1 said:
Oh, I just read your post saying that your battery was completely dead. I can help you fix that one without cutting up a charger. All you need is a 9v battery and a couple of wires (wire bread ties will work if you don't have any wire handy).
Remove your battery from your phone and connect the 9v battery to it + to + and - to - for 10 seconds, disconnect it for 30 seconds and then repeat the process for a total of 10 times (connect fo 10 secs, disconnect for 30 secs). Then put the battery back in the phone and connect it to the charger again and charge it until it's full and then you should be good after that.
Click to expand...
Click to collapse
This method worked for me last week, I had the exact same issue and found the same fix somewhere on this forum, Great advice!

X1 charges from PC not from charger

Hi - my first post.
I have a charging problem not unlike that posted by Jurgensen on 25.11.08.
My X1 will no longer charge from a USB charger when it is turned on. It will only charge from a wall socket charger when turned off. Neither will it charge from a car socket or additional battery (Proporta type).
But, when I charge from a PC - whether it is synched to the X1 or not - the phone charges when it is turned on.
I have had had my X1 for a couple of months and this has only just started happening.
I admit that I have used different chargers and leads, apart from the SE supplied one, perhaps I have caused some damage doing this. I have tried using 4 different USB chargers and various different leads, but no go.
One coincidence is that it started happening the day I loaded VistaHide battery gauge - which seems very good. I have tried deleteing that file, but it does not make any difference.
I have just installed the latest UK O2 firmware, but no change.
Any help and suggestions gratefully received.
John.

In settings>system>power is the "when device is turned on, do not charge the battery when connecting to the pc" box unchecked? Just a thought...

As you have flashed the phone its unlikely to be a software or settings problem. And different mains and car adapters dont work its most likely to be a fault with the phone.
Phone O2 and ask for repair/replacement?

same problem as mine!
i told them just back my freaking phone! so i got it back UNREPAIRED!
I did not buy a 800$ phone so i can use it 1 month, 2 month, or 1 year later!
http://forum.xda-developers.com/showthread.php?t=474546

charge problem
i have the same charging problem. I must turn off the phone to charge from the car OR wall charger. It does charge from the USB PC connection.
When I plug it in to the wall, the display DOES get brighter. But the illumination lights don't go on nor the battery charging icon. If I turn off the phone, the illumination lights DO work when hooked up to charger.
Did anyone find out what the problem is?
I did find something that suggested maybe the battery isn't tight, but I tried several time to reseat the battery. This all started sometime after I had to take out the battery because the phone froze.
I have done a hard reset AND even did a software update getting the new software but the problem is still there.

it' a hardware problems.
and Sony Ericsson is a SCUM, after they got your money, they dont give a ****!
i sent my phone in for repair, they gave me the same BS excuess everytime, "we waiting on parts, and we have no idea when parts available".
u the manufacturer and u have "no ideas when parts available"??
ok, htc made the phone, how hard is it to give them a call and ask them??

Charging

Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R

rakh1 said:
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
Click to expand...
Click to collapse
I think I remember reading something about an option for not charging the battery when connected on PC USB (presumably for saving laptop batteries ;-) ) in the manual.
So I guess that the TD2 has a way to detect if it is plugged into a charger or a laptop, and maybe it can do that only with HTC charger, believing your charger is in fact a laptop. I would have guessed they use the activesync status to differentiate between PC and charger, but maybe not ;-)
So what could maybe solve your problem is to select "charging battery if plugged to a computer", I think it is in the touchflow 3D options somewhere... I would play with those options to check if it improve things...

Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R

rakh1 said:
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
Click to expand...
Click to collapse
Does it work with the standard HTC charger?
And plugging to a PC?
If yes, your other charger may be a little light in specs (amperage too small, or voltage slightly below USB specs) and the TD2 may be picky regarding this...
I would also inspect the microusb plug of the charger to check for dirt/corrosion/deformation, and also the battery within the device: I already had intermittent problems like that caused by imperfect connections: the device was in a charging state, but no actual charging did occur. Replugging carefully after blowing on the plugs solved the problem....

From past experiences, all my HTC phones charges up with any USB cables or chargers, even my HD. So may your battery is not working some how... best thing to do is try charging it with your original charger or connect your device to your computer, it should charge up. If not, then take it back to your dealer man! I don't want to say it but maybe you have a lemon...

Hi all,
It charges well from the supplied wall charger. It also appears to be charging well from the computer. So, this leaves me to suspect the other (non HTC) charger.
Thanks for your help....
R

OK - this just getds weirder and weirder...
Yesterday, plugged into PC all day whilst I was working. After a while green light so fully charged. Went out for an hour or two and when I came back I put it on a different wall charger for a test (my old TD1 one) and after 30 mins or so green light - so fully charged again.
So, I thought - this is great, it proves the other wall charger has a problem. Before bed a few hours later I took the TD1 charger and put it in the bedroom. Plugged the TD2 into it overnight. Woke up this morning, and orange light???!!!
Put it into the computer this morning and after 15 mins - green light???
CONFUSED!!!
Could it be some function whereby it won't charge a bettery that has been charged full in the past x hours or so??? Is anyone else seeing anything like this????
R

I think you have might have a duffed battery. I think you should really check it out.

I use a Motorola universal mini-usb charger i mine car and I haven't noticed any different behavior than using the supplied HTC charger or HTC usb cable in my laptop..

I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R

Way to go, you should get a new one!

check the connection!
rakh1 said:
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Click to expand...
Click to collapse
First of all, yes you are.. IF the device is faulty!
from experience, I know that some cables dont charge the device.. First of all make sure there isnt some dust or stuff in the connection. secondly, try resetting the device.. If the orange light is on, then it only means some of the pins in the EXTusb connection have been shorted, my reccomendation, check the pins on the miniUSB connector on the phone, and make sure you didn't bend some.

Hey all,
No bent pins.
No dust or dirt in the socket/plug.
Tried 3 (HTC) wall chargers - all the same behaviour.
Tried resetting the device.
No luck
R

I especially used my USB-Charger this night to charge the device.
It is a Hama USB Charger (Prod# 00014095, you can find it with this on google).
It has an output of 800 mA, while the original hast 1000 mA.
But it charged up to 100% and was "green" this morning.
So it seems to work and is really Small in size
Regards Thorsten

Well, this has been a problem for me from the start and all I have used are HTC chargers. I've not had anything like this sort of issue with the previous HTC phones I've owned (and there have been a few - check sig). What confused me was that it does appear to accept charge from the USB port of a computer - which is just odd??!?!??
Anyway, I think this is unacceptable from a new product so I've asked for a refund/replacement. Awaiting a reply from Devicewire.
R

Whats weird,
My TyTn has some probs in this department.
From time to time, setting it on USB power, will not even lit the charge-light.
And it will not charge.
I have to reset it and then it works.
Dont know what that is.

DeviceWire sent me an RMA. In the meantime I hard reset the device again after confirming that the wall charger would not go above 89% charge - 9 out of 10 bars (I installed a prog to give me a % reading).
After hard reset the battery went from 89% to 100%. I am now running it down again - before I give it one last chance overnight. If I wake up tomorrow and it is still orange and at 9 of 10 bars then off it goes...
R

Fingers are crossed for you mate! Hope it goes well.

This just gets stranger - after *this* hard reset it now appears to be working as expected - woke up this morning to a green light for the first time!!
So, was this just a software thing - solved by a couple of hard resets - or might there still be a problem lurking underneath???
Problem now is that if I send it back to DW they'll confirm it is working as expected. If I wait and do not send it I run out of the 'return within 7 days for a refund' and will have to reply on HTC aftercare (horror!!).
What to do!!!???
R

I'd still return it but in your RMA notice stipulate that you suspect the problem "seems" fixed but say it might come back again and on that note are still returning it for a replacement/refund.