Related
Just as in the subject! I tried everything: soft, hard reset, removing batery, removing simcard, waiting for upto 20 mins staring at t-mobile screen. Nothing seems to work. I can see t-mobile white starting screen withIPL,SPL,GSM,OS versions and that is it. If I am lucky - waiting cursor appears.
This is the second time it happened, previousely I managed to turn it on after 30 mins of struggle. Not this time though.
I am affraid that if I - hopefully - turn it on this time and the battery runs out of power I will be left without a handset!
Absolutely no damage, no dropping, virtually new. Any ideas?
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right? If after hardreset you still have the problem, I would suggest that you send your handset back to them to have it fix. Where are you now? (better if you would have your country and network operator logo set for this forum, so that people can advise you based on your location/operator)
I had my MDA Compact 2, which works for 2 weeks before the speaker died off. Then, after I sent to them to fix, they've got the speaker done, but the entire unit now works .. weirdly. Thats is whenever I had the speaker on, the entire unit will heat up so much that, the battery meter will go down-stream even I have the AC power attached (good for a hand warmer though). Anyway, I sent the thing back to them, and they sent it back to me, with the note "change of the circuit board" (something like that), which I think it is a serious problem that I don't think anyone can fix. Good thing is that my unit is still under warranty, costed me a GBP10 for the postage, but I'm happy that I have it working in full order now.
I wonder if your problems are similar to mine.
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
sabestian said:
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
Click to expand...
Click to collapse
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
dave106 said:
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
Click to expand...
Click to collapse
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Anyway, thanks! It worked, it did start now. I will check everything now.
sabestian said:
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Click to expand...
Click to collapse
Apparently not, that part is for the original MDA Compact on WM2003SE.
M
after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.
it's a wellknown hardware bug, see here
sent it to repairs if it's still under the warranty or try this (helped me when I was experiencing the same issues)
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
cruelneo said:
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
Click to expand...
Click to collapse
Start>settings>system>clear storage
Mike
i cant see the screen it is all white any other ideas
cruelneo said:
i cant see the screen it is all white any other ideas
Click to expand...
Click to collapse
I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!
Mike
DO you know where i can find a place on how to take it apart?
cruelneo said:
DO you know where i can find a place on how to take it apart?
Click to expand...
Click to collapse
Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.
http://michael-channon.spaces.live.com
Mike
ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance
Hi!
I have a QTek S200 that had it's speaker dead and the power button was stuck. The stuck power button means that no matter when or how I pressed it NOTHING HAPPENED but sometimes randomly (when I was nowhere near the button) an "Are you sure you want to shutdown?" dialog appeared like I had the button pressed.
I sent the phone to service and they changed the speaker and told me that the button requires a motherboard change and it costs somewhere around $500. That was obviously too much money so I told them to send it back like that.
My phone arrived and the power button was working perfectly (so far as I know they did nothing about it) for a few months. Then again the power button died and started behaving the same way (this time there was no problem with the speaker).
I'm using a custom ROM but I also tried with the original I backed up after I got the phone, but seems the problem is not in the software. Anyone has any idea what can cause this and if it's possible to fix it?
vooood said:
Hi!
I have a QTek S200 that had it's speaker dead and the power button was stuck. The stuck power button means that no matter when or how I pressed it NOTHING HAPPENED but sometimes randomly (when I was nowhere near the button) an "Are you sure you want to shutdown?" dialog appeared like I had the button pressed.
I sent the phone to service and they changed the speaker and told me that the button requires a motherboard change and it costs somewhere around $500. That was obviously too much money so I told them to send it back like that.
My phone arrived and the power button was working perfectly (so far as I know they did nothing about it) for a few months. Then again the power button died and started behaving the same way (this time there was no problem with the speaker).
I'm using a custom ROM but I also tried with the original I backed up after I got the phone, but seems the problem is not in the software. Anyone has any idea what can cause this and if it's possible to fix it?
Click to expand...
Click to collapse
It's almost certainly hardware. If you feel like opening up your Prophet, you could check whether the power button is connected correctly...
$500 seems way too much given that it's possible to get a device for less than that!
l3v5y said:
It's almost certainly hardware. If you feel like opening up your Prophet, you could check whether the power button is connected correctly...
$500 seems way too much given that it's possible to get a device for less than that!
Click to expand...
Click to collapse
I did open up my Prophet and the connection is fine.
vooood said:
I did open up my Prophet and the connection is fine.
Click to expand...
Click to collapse
Is the button on the case connected properly? It may be pushing in constantly rather than being where it should be.
l3v5y said:
Is the button on the case connected properly? It may be pushing in constantly rather than being where it should be.
Click to expand...
Click to collapse
both the case connections and motherboard connections seem to be OK..
vooood said:
both the case connections and motherboard connections seem to be OK..
Click to expand...
Click to collapse
I'd guess that it's the switch internals, or the mother board in general...
l3v5y said:
I'd guess that it's the switch internals, or the mother board in general...
Click to expand...
Click to collapse
god damnit. it was such a good phone
vooood said:
god damnit. it was such a good phone
Click to expand...
Click to collapse
If it's the switch, I think you should be able to find a replacement... If it's the mother board, it may be cheaper to get a new device...
l3v5y said:
If it's the switch, I think you should be able to find a replacement... If it's the mother board, it may be cheaper to get a new device...
Click to expand...
Click to collapse
I will get the TouchPro for sure but still this phone could be great to any family member.. my parents are crazy about the games on it and office applications..
vooood said:
I will get the TouchPro for sure but still this phone could be great to any family member.. my parents are crazy about the games on it and office applications..
Click to expand...
Click to collapse
The Touch Pro will be good!
You could possibly try removing the power button connections all together, and see if that rectifies the problem... So you wouldn't be able to turn it off, but there is software to do that!
l3v5y said:
The Touch Pro will be good!
You could possibly try removing the power button connections all together, and see if that rectifies the problem... So you wouldn't be able to turn it off, but there is software to do that!
Click to expand...
Click to collapse
This is a very good idea indeed! I only wonder what about the screen? I can't really remember if you can turn on your screen with the other keys when it's off (I used to open/close my SD card slot to bring the screen to life when I was stuck with the phone)?
You can change the lock settings for keys (so that other keys can wake up the device) in Start->Settings->System (tab) and the "Power" option (I think).
l3v5y said:
You can change the lock settings for keys (so that other keys can wake up the device) in Start->Settings->System (tab) and the "Power" option (I think).
Click to expand...
Click to collapse
Hmm I'll check that out.. I'm on a business trip at the moment but will be home this weekend so I'll let you know what I managed to do. I will also try to take some photos of the stuff I do..
vooood said:
Hmm I'll check that out.. I'm on a business trip at the moment but will be home this weekend so I'll let you know what I managed to do. I will also try to take some photos of the stuff I do..
Click to expand...
Click to collapse
Good luck with that!
one thing i forgot to mention with this was that my batter usage was INSANE when the power button is in "stuck mode".. on idle the phone goes dead in cca 72 hours..
when it first came back with the fixed speaker (and button) the battery issue was gone.. but now the button is stuck again the power issue is back!
vooood said:
one thing i forgot to mention with this was that my batter usage was INSANE when the power button is in "stuck mode".. on idle the phone goes dead in cca 72 hours..
when it first came back with the fixed speaker (and button) the battery issue was gone.. but now the button is stuck again the power issue is back!
Click to expand...
Click to collapse
Maybe it is shorting contstantly and so draining the battery?
l3v5y said:
Maybe it is shorting contstantly and so draining the battery?
Click to expand...
Click to collapse
that is also my idea but nothing can be seen on the motherboard or the housing.. maybe it's the switch itself that is broken and that means i have to unsolder it and see what happens then.. :S
vooood said:
that is also my idea but nothing can be seen on the motherboard or the housing.. maybe it's the switch itself that is broken and that means i have to unsolder it and see what happens then.. :S
Click to expand...
Click to collapse
Umm... I'd guess the hardware itself is screwed if nothing else has an effect...
l3v5y said:
Umm... I'd guess the hardware itself is screwed if nothing else has an effect...
Click to expand...
Click to collapse
I came home, put the battery in (after it was out for a month and a half) and everything works just fine. WTF??
vooood said:
I came home, put the battery in (after it was out for a month and a half) and everything works just fine. WTF??
Click to expand...
Click to collapse
Maybe it misses being on and wants to be nice?
I have no ideas really...
I was trying to drill the back door to make a small opening to the soft reset button. I succeeded, but sadly i drilled a little dipper so I crushed the reset button. However, The phone still works and every thing is good. The real problem is that i can't use the reset button anymore because when I push it, it keeps the phone restarting until I use a needle to pull the button up. Do you have an idea how to fix this? any good repair shop in USA? what parts do I need? what's the estimate repair cost? Thanks
the picture is attached
can u c the picture
can you see the pic?
I'm sorry, but I'm not aware of anyway to fix this apart from sending it back to HTC or to a repair shop (don't know any in USA). However, you realise that there is software for resetting the device like XDAShutdown etc
Fallen Spartan said:
I'm sorry, but I'm not aware of anyway to fix this apart from sending it back to HTC or to a repair shop (don't know any in USA). However, you realise that there is software for resetting the device like XDAShutdown etc
Click to expand...
Click to collapse
Thank you fr the reply.
I already have the soft reset application but you know sometimes the phone hangs up and never respond until the you push the reset button or remove the battery. I contacted HTC U.S and they say it would cost from 110-315 USD. That's too much for a button. Just if i could find the part, i think i can fix it myself. If any one has any idea to find a replacement for the red reset button, please let me know.
Thanks
Aseer essamt said:
I was trying to drill the back door to make a small opening to the soft reset button. I succeeded, but sadly i drilled a little dipper so I crushed the reset button. However, The phone still works and every thing is good. The real problem is that i can't use the reset button anymore because when I push it, it keeps the phone restarting until I use a needle to pull the button up. Do you have an idea how to fix this? any good repair shop in USA? what parts do I need? what's the estimate repair cost? Thanks
the picture is attached
Click to expand...
Click to collapse
I would just leave it how it is and pop the battery out and back in to reset it.
How often does your phone hang anyways? I have had mine for a year and used that button once.
Aseer essamt said:
Thank you fr the reply.
I already have the soft reset application but you know sometimes the phone hangs up and never respond until the you push the reset button or remove the battery. I contacted HTC U.S and they say it would cost from 110-315 USD. That's too much for a button. Just if i could find the part, i think i can fix it myself. If any one has any idea to find a replacement for the red reset button, please let me know.
Thanks
Click to expand...
Click to collapse
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
mancsoulja said:
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
Click to expand...
Click to collapse
Oh, hindsight is a wonderful thing!!! But no point dwelling on what could have been
Thank your lucky stars you stopped at the reset button and didn't go all the way through your phone. What were you thinking?
Fallen Spartan said:
Oh, hindsight is a wonderful thing!!! But no point dwelling on what could have been
Click to expand...
Click to collapse
Spartan you gotta admit tho in terms of design, the volume keys being connected to the case and the reset button being hidden behind the case, the HD is on of the worst designed HTC devices ive had, sometimes ive spent 5 mins trying to get into bootloader or hard reset using my finger nails to try n hold the volume keys down while trying to push the reset button with the stylus in my mouth lmao
mancsoulja said:
Spartan you gotta admit tho in terms of design, the volume keys being connected to the case and the reset button being hidden behind the case, the HD is on of the worst designed HTC devices ive had, sometimes ive spent 5 mins trying to get into bootloader or hard reset using my finger nails to try n hold the volume keys down while trying to push the reset button with the stylus in my mouth lmao
Click to expand...
Click to collapse
100% agree with you.....funny thing is HTC mustn't actually use their own devices for everyday use or they would have known this as well and changed their design on the HD2 which is unfortunately designed exactly the same as the HD
The HTC guys probably don't put a new rom on their devices every 2 minutes ^^
mancsoulja said:
without adding insult to injury, the wise thing would of been to mark where the reset button was on the back cover, then take the cover off before drilling through it lol
Click to expand...
Click to collapse
You'r right. I was using a manual little drill. I marked a gel case and start drilling the case. I thought would stop once I mark the back cover, but it was too thin that I didn't notice that I have gone through the back cover until the device restarted. Maybe, had not the device restarted I would not have stopped until I reached the other way>>>>>>>>>>> LOOOL
Thank you all guys for the replies.
It appears that you expanded the rubber button when you drilled into it. I would use small tweezers and pull it up a little and see if you can grab any small bits of rubber on the sides that might get caught in the hole when you push it down. It should be an easy fix. GL and Hindsight is a bit*h
Hi, could you please help. I installed the banana game then realised that the game wasn't compatible with HD2 as the game was showin g only on 3/4 of the screen and thye sense was unstable. I removed the app and the device switched offf. Sinced the I haven't been able to turn it on all i get is the initial black screen wity the pink ring. It won't resen using up down method and task 29 wont work as it is unable to connect. can anyone help....
what "up down method" its not up then down lol if you want to hard reset turn youre phone off press and hold up and down volume buttons and turn the phone on you should get a grey screen then follow instructions, and task 29 will work if you can get in bootloader but why would you want to wipe the mobile if you dont no what you doing?
and the banana game doesnt really give us much insight does it lol
Demon_man said:
what "up down method" its not up then down lol if you want to hard reset turn youre phone off press and hold up and down volume buttons and turn the phone on you should get a grey screen then follow instructions, and task 29 will work if you can get in bootloader but why would you want to wipe the mobile if you dont no what you doing?
and the banana game doesnt really give us much insight does it lol
Click to expand...
Click to collapse
Hi Demon,
I am glad you find this funny but here I am in tears re: the situation. I meant vol up and down for hard reset but its not working bfore turn on. I chose the task 29 as I am desperate and willing to reset to default setting. I did try vol up and down before turning on my mobile and still not working. See below url for the game downloaded but I didn't downloaded from this site I used the omarket. thanks
freewarepocketpc.net/ppc-download-bananas
I wasnt laughing mate, so can you get in bootloader?? (press and hold volume down while turning the phone on keep holding till you get a coloured screen)is you battery charged?
Demon_man said:
I wasnt laughing mate, so can you get in bootloader?? is you battery charged?
Click to expand...
Click to collapse
No I can't all i am getting is the RGD screen...
Thanks
what do you mean RGD screen, can you post a pic if you have a camera
try taking the battery cover off, and then press the vol up and vol down together, carefully. Make sure you feel the contact as you press it. I struggled at the beginning to make it wiork. the button isn't really meant to bend at both ends, so it feels like you have them both pressed, but dont.
Once you are confident that both ends are pressed, only then tap and release power to start the phone.
ALl being well, 5 or so seconds later the three coloured screen should come up.
Fingers x'd
Demon_man said:
what do you mean RGD screen, can you post a pic if you have a camera
Click to expand...
Click to collapse
See attachment... this is a uk t mobile phone
try the tip sam posted for getting into a hard reset he explain better than me, does it normally start up like that never seen that before
Yes it does normally start like that ... I did try sam's advice still same screen coming up.
Thanks
samsamuel said:
try taking the battery cover off, and then press the vol up and vol down together, carefully. Make sure you feel the contact as you press it. I struggled at the beginning to make it wiork. the button isn't really meant to bend at both ends, so it feels like you have them both pressed, but dont.
Once you are confident that both ends are pressed, only then tap and release power to start the phone.
ALl being well, 5 or so seconds later the three coloured screen should come up.
Fingers x'd
Click to expand...
Click to collapse
I tried again and you are right just a tap on the power as before i think i was pressing too hard on the power button ....now I have a gray screen with the following:
This operation will delete all your personal data ......
What should I do now to avoid losing all data...
Thanks
ok, now dont take this the wrong way mate because everyone has done this, but you must be doing it wrong or not catching the buttons right, if you have someone with you, you're easiest option would be turn your phone on as normal take your battery cover off, press and hold both volume buttons and keep holding them, get someone to press the red button near the batter with a pin, that way you have hold of both volume buttons, keep holding them while the phone is restarting and you should get a different screen come up,
like i said its quite tricky to get it the first time.
you cant not loose anything this is youre only option im affriad, but youre phone will work again
Demon_man said:
try the tip sam posted for getting into a hard reset he explain better than me, does it normally start up like that never seen that before
Click to expand...
Click to collapse
You are right, Sam's advice did work now i have a grey screen with the followings: This operation will delete all your personal data .... etc
How can i restart without losing all the data.
Thanks
HD2 Jay said:
You are right, Sam's advice did work now i have a grey screen with the followings: This operation will delete all your personal data .... etc
How can i restart without losing all the data.
Thanks
Click to expand...
Click to collapse
you will loose it all mate no choice, if you want you're phone back up and running, sorry,
HD2 Jay said:
I tried again and you are right just a tap on the power as before i think i was pressing too hard on the power button ....now I have a gray screen with the following:
This operation will delete all your personal data ......
What should I do now to avoid losing all data...
Thanks
Click to expand...
Click to collapse
hehe, its a bit of a three handed job. I usualy use a thumb on each vol button, and my top lip to press power, lol.
I think sadly your data is gone. I can't think of a way to save it if the phone wont boot.
Plus, if this banana thing did mess your phone up, you want to be sure its gone.
(A good lesson in syncing your data regularly )
If the hard reset doesn't work, then my next steps would be to task29 from bootloader (volume down and power, dont touch vol up) followed by flashing your stock rom over usb.
Demon_man said:
you will loose it all mate no choice, if you want you're phone back up and running, sorry,
Click to expand...
Click to collapse
Thats fine, I am happy with that. Thanks to the both of you... you guys are legends.
Have a good evening.
Jay
HD2 Jay said:
Thats fine, I am happy with that. Thanks to the both of you... you guys are legends.
Have a good evening.
Jay
Click to expand...
Click to collapse
credit to Sam he great at explaining things properly, Glad you got it sorted mate
Demon_man said:
credit to Sam he great at explaining things properly, Happy you got it sorted
Click to expand...
Click to collapse
lol nah you were both great!!!!!
take care
Demon_man said:
credit to Sam he great at explaining things properly, Glad you got it sorted mate
Click to expand...
Click to collapse
HD2 Jay said:
lol nah you were both great!!!!!
take care
Click to expand...
Click to collapse
group hug! hehe.
hi just wondering can you conect the phone via usb to pc does the pc read you r phone ?