9000 and BT WITH CALLER ID problem - JASJAR, XDA Exec, MDA Pro General

:?: I bought a BT WITH CALLER ID for the 9000 it is very good and works good with the phonetic calls ,the problem is in the recognition while it makes it recognizes the number it does not make such the name(like bt800) I believe that is subject of sofware appliance.
for me even if I only have bluetooth few hours the problem is that when it calls somebody it does not transport the number with the (+) from 9000 to bluetooth, examle. + 30210555555... but 302105555555.. in the screen with result when I want to take back the one who call me it says wrong number(my nokia 6600 and ericcson v800 that I tryed it plays with no problem so it is not subject bluetooth but the 9000).
i ask now if someone knows how can the 9000 would send (+) with number? :?: :!:
I thank you
and sorry for my bad english

If you are using a Jabra BT800, just update the firmware with the new release available on Jabra site, this known problem has been fixed!
Bye!

Hi Mastelos,
I just sent this as a PM to another user of the forum so I may as well post it here also.
I hope you're technical and understand 3GPP & BT specs!
I'm basing this on the fact that nobody has said they can receive the phonebook name to the BT headset. As such I guess it's a phone issue.
When a phonecall arrives at the mobile the caller ID (CLIP) is displayed from the modem with the command AT+CLIP. When the headset is alerted to the incoming call it sends AT+CLIP to the modem also. Now the response to AT+CLIP for the phone is defined in the 3GPP 27.007 specs as "+CLIP: <number>,<type>[,<subaddr>,<satype>[,[<alpha>][,<CLI validity>]]]". Only <number> & <alpha> are of interest here where <number> is the phone number and <alpha> is the representation (address book) of the number. I'm not sure where the <alpha> is taken from (SIM or phone memory) but I guess this is phone software implimentation.
The BT specs specify that the only response to AT+CLIP from the headset should be <number>. This is understandable as not every call you receive will have an <alpha> available. Because of this most phone software doesn't impliment it. Although the BT specs only specify <number> it doesn't restrict the other responses listed in the 27.007 document, specifically <alpha>. This is what SE and Nokia are doing. Their phone software to BT stack software has been written to add the <alpha> functionality to a BT headsets AT+CLIP request / responses. It appears HTC have not taken this step to add this functionality so this is why we don't get the name on the BT headset.
This is something which could be added in the future but I don't work for HTC so can't say (
Hope this explains all... Don't worry if you want to ask anything more.
Gavin.

ok thanks
if i understand well the name not appears is htc software thing ok until now but tell me please if it is the number (+) software thing
i try to explain better ,when i recieve a call a number appears in the bluetooth headset like 3021055....... when the headset is connected with other phone like my 6600 or v800 the number appears like this +3021055... with the result if i want to call back that number from the headset with 9000 i cant i need 9000 to send + with the number
hope you understand me hi hi
Panos

i do not have the bt800 i have this
http://www.mobilefun.co.uk/product/9275.htm

Hi Mastelos,
I understand your problem now. The post I added before was to do with names not appearing and not the '+'.
Ok, to start with both my SE HBH-200 and Parrot CK3100 BT devices show the numbers with the '+' OK so this is a headset issue. This is what is probably happening. The response to AT+CLIP should be: "+CLIP: <number>,<type>[,<subaddr>,<satype>[,[<alpha>][,<CLI validity>]]]"
<number> = Phone number of the caller - if not hidden
<type> = The type <number>. 129 for national and 145 if it has a '+'.
<alpha> = The phone's 'guess' of the name associated with that number.
What I suspect is happening is the Jabra is not identifying the <type> and thus thinking its response to AT+CLIP is a national number, i.e. without the '+'. This could be a formatting issue of the AT+CLIP response or it could be the Jabra has a bug (as mentioned by Wh1sp3r) which means it doesn't get the <type> and therefore doesn't display the '+'.
This is all a guess, albiet I work in this field so it's an eductated experienced guess, I don't have a Jabra to fully test and confirm.
Wh1sp3r has the best solution - get a SW update from the headset designer.
Thanks,
Gavin.

tnx Gavin for the reply
i saw the update of jabra bt800 for this problem but i have a v-three bth-8 headset . i send e-mail to both qtek and v-three the problem is that my headset works ok( the + symbol appears with all oter phones except qtek9000 )
tnx

GavinN said:
Hi Mastelos,
I understand your problem now. The post I added before was to do with names not appearing and not the '+'.
Ok, to start with both my SE HBH-200 and Parrot CK3100 BT devices show the numbers with the '+' OK so this is a headset issue. This is what is probably happening. The response to AT+CLIP should be: "+CLIP: <number>,<type>[,<subaddr>,<satype>[,[<alpha>][,<CLI validity>]]]"
<number> = Phone number of the caller - if not hidden
<type> = The type <number>. 129 for national and 145 if it has a '+'.
<alpha> = The phone's 'guess' of the name associated with that number.
What I suspect is happening is the Jabra is not identifying the <type> and thus thinking its response to AT+CLIP is a national number, i.e. without the '+'. This could be a formatting issue of the AT+CLIP response or it could be the Jabra has a bug (as mentioned by Wh1sp3r) which means it doesn't get the <type> and therefore doesn't display the '+'.
This is all a guess, albiet I work in this field so it's an eductated experienced guess, I don't have a Jabra to fully test and confirm.
Wh1sp3r has the best solution - get a SW update from the headset designer.
Thanks,
Gavin.
Click to expand...
Click to collapse
Do you get the caller name on your V-Three with an HTC device?

no name only number

Related

SE HBH-200 for XDAII? Does it work?

Guys.
Can nybody confir if the SE HBH-200 works with the XDAII? I love this bluetooth headset, but want to know if it will actually display the caller ID or number, when paired with the XDAII. I know that people with P800's had problems, and did not show caller id or call history.
No, the headset works but caller display, calling list etc won't work. The manual said it need bt headfree profile in order to get it to work.
BTW, the manual also said P800 is not on the support list.
somesex said:
No, the headset works but caller display, calling list etc won't work. The manual said it need bt headfree profile in order to get it to work.
BTW, the manual also said P800 is not on the support list.
Click to expand...
Click to collapse
I'm waiting for this Headset for 6 months and you are saying CALLER ID WILL NOT WORK, are you sure ?
I think i-mate/XDA II has Bluetooth Profile !
OR will it work in future? Does it need a software upgrade?
Please advice,,,
I have an XDA II and could not get it to pair with my HBH-200.
During pairinf the XDA II prompted for the PIN number and when entered the HBH-200 indicator lights went from alternating red/green to solid green indicating paring had completed but the XDA II displayed a PIN error message. This was despite the PIN being used was the correct one.
I sold off the HBH-200 and bought a HBH-60 which works great with my XDA-II
Ed
alkandery75 said:
somesex said:
No, the headset works but caller display, calling list etc won't work. The manual said it need bt headfree profile in order to get it to work.
BTW, the manual also said P800 is not on the support list.
Click to expand...
Click to collapse
I'm waiting for this Headset for 6 months and you are saying CALLER ID WILL NOT WORK, are you sure ?
I think i-mate/XDA II has Bluetooth Profile !
OR will it work in future? Does it need a software upgrade?
Please advice,,,
Click to expand...
Click to collapse
I am 100% sure because I have HBH-200 right on my hand now with my XDA2. Read thru the simple manual from HBH-200 and it said it need Bluetooth Handfree profile in order to get CALLER ID / CALLER LISt to work (which XDA2 only have handset profile !). P800 is also the same case as XDA2 ... hee hee ...
I wasted my US$120 for my HBH-200 and found out it only funciton as a HBH-65 ... but I still like it because everybody will just think I got a MP3 player but not a bluetooth handset ...
Woo ...
ednap said:
I have an XDA II and could not get it to pair with my HBH-200.
During pairinf the XDA II prompted for the PIN number and when entered the HBH-200 indicator lights went from alternating red/green to solid green indicating paring had completed but the XDA II displayed a PIN error message. This was despite the PIN being used was the correct one.
I sold off the HBH-200 and bought a HBH-60 which works great with my XDA-II
Ed
Click to expand...
Click to collapse
For HBH-200 you can actually go to MASTER RESET menu (by holding the on and off button) and reset the handfree. The master pin is always 0000 and is unchangable in this model.
I like it because it got a LCD display, even though CALLER ID won't work. I can still navigate thru different menu like changing the ring tone on the handfree !!!
:? :x :evil:
As per Carrier Devices Company (i-mate dealer), this issue will be solved by them soon... :wink:
If you can read Arabic :lol: , find the answer from Mr. Ahmad Al-Delaimi about Handsfree Profile in i-mate :shock: ....:
http://www.ce4arab.com/vb7//showthread.php?s=&postid=52704

BT800 FW Upgrade

Jabra has release a firmware upgrade for the BT800. Has anybody else tried it? I upgraded mine yesterday and it does transfer the sound to the headset much faster. But I'm disappointed because Caller ID doesn't work at all. It used to work with the original firmware, at least showed the caller's number (with the + sign).
I already tried it by uninstalling Mort Ring and still no Caller ID.
I`ve just also loaded this upgrade, it seems to ver.32 new one. 21 is now. What was your version? I did not upgrade yet, waiting result of your experiment. Try to reupgrade
I started a thread in http://www.4winmobile.com/viewtopic.php?p=4949#4949 since I learned about the upgrade from 4winmobile.com and wasn't getting any reaction from here.
I just tested the BT800 on my 1.12 (radio 1.13) Jam.
The caller ID worked partially. It did not show the database name, but the number instead.
The Jabra had the latest available firmware installed and the audio quality was really good!
When we tried ending the call, the BT800 froze up. I don't have a slightest clue about it. I blame everything on the MS stack
Perhaps it works better with the stack extender available in the forum?
I never had the name showing up just the tel. no. and was quite happy about it since a lot of bt800 users were complaining that they get garbled characters in the display.
zerimar said:
I never had the name showing up just the tel. no. and was quite happy about it since a lot of bt800 users were complaining that they get garbled characters in the display.
Click to expand...
Click to collapse
I can't remember where I read it, but some guy was saying that he was able to get the number and contact name to display on the BT800/Jam combo by exporting the contacts to the SIM card...I suppose it is worth a try. Maybe I'm going to go down an pick up a BT800 myself.
Thanks for the tip Matterhorn but still no Caller ID. The other point is that my S100 is for both business and personal use and I have close to 200 entries in my phonebook, each entry having a minimum of 3 numbers. A SIM card can hold only 250.
Before the software upgrade was done, the BT800 displayed the tel. no. of the caller wether the caller is on my phonebook or not, and that was enough for me knowing that the S100 and the BT800 are not compatible.
After a long exchange of emails between Jabra and myself, finally they request me to ship my BT800 for replacement to their repair center in Holland.

Universal and JABRA BT800

Hello All!
1. As was already discussed here:
http://forum.xda-developers.com/viewtopic.php?t=39514&highlight=bt800
BT800 won't show the Calling Party Name from your Contacts. This appears to be a Universal's SW fault (some users claims the BT800 can show the name on it's LCD screen).
Q: is there any alternative phone software, which supports this functionality? :?:
2. After the BT800 SW upgrade, the annoying "+" appeared. I understand, that on most networks this would help to dial out international numbers directly from BT800.
BUT, my network sends me the local number with "8" prefix (instead of "+7" or "0".
This means, that the number in Russia: "+7 495 123 4567" is shown as "8 495 123 4567". After BT800 "adds" the "+" preifx to this number, it becomes invalid "+8 495 123 4567" and can not be dialed out.
Q: again, is there any alternative phone software, where I can set up the format of the number being sent to the BT handsfree? :?:
Thank you.
Why don't you just downgrade? This will remove the + that most of us do need.
Edit: just read the other post, and saw your response there.
sorry, can't help you any further with other sw.
MvanIperen said:
Why don't you just downgrade? This will remove the + that most of us do need.
Edit: just read the other post, and saw your response there.
sorry, can't help you any further with other sw.
Click to expand...
Click to collapse
Yes, I tryed to run both BT-800 firmware, but the previos one (v. 0021) works so horrible, that my call party could not adequately understand me, even the distance between devices was short and GSM signal is strong and when I had to call back my called party with out the BT-800 this right after - the sound quality was perfect.
So, have to use the latest (v. 0032) with no dialing out feature
the .32 is not the latest update
try the new Jabra firmware .34 here
http://www.jabra.com/JabraCMS/NA/EN/Misc/SoftwareBT800/
it may solve your problem
the .32 is not the latest update
try the new Jabra firmware .34 here
http://www.jabra.com/JabraCMS/NA/EN/Misc/SoftwareBT800/
it may solve your problem
simx said:
the .32 is not the latest update
try the new Jabra firmware .34 here
http://www.jabra.com/JabraCMS/NA/EN/Misc/SoftwareBT800/
it may solve your problem
Click to expand...
Click to collapse
Hey guys -- i'm planning to buy Jabra BT800 for my exec ....
do you guys recommend ? as contact name display is not available yet for exec i'm fine with Contact Number in my BT set...
Thanks
kasu said:
simx said:
the .32 is not the latest update
try the new Jabra firmware .34 here
http://www.jabra.com/JabraCMS/NA/EN/Misc/SoftwareBT800/
it may solve your problem
Click to expand...
Click to collapse
Hey guys -- i'm planning to buy Jabra BT800 for my exec ....
do you guys recommend ? as contact name display is not available yet for exec i'm fine with Contact Number in my BT set...
Thanks
Click to expand...
Click to collapse
The annoying "missing +" "feature" might work on your network (which is O2, I assume?).
So, the sound quality is good enouhgh with 0032 as well as a operating distance.
Yes, no Contact name available yet- it appears to be the Universal's problem, should be fixed in further ROM releases with a new BT stack
simx said:
the .32 is not the latest update
try the new Jabra firmware .34 here
http://www.jabra.com/JabraCMS/NA/EN/Misc/SoftwareBT800/
it may solve your problem
Click to expand...
Click to collapse
Thank you very much! Will try .34 today!!
Update: Yes, I tryed the 0034 and IT WORKS PERFECT so far!
1. the annoying "+" prefix bug is fixed! So, now Im so happy with my BT800 with dialing out right from the BT800;
2. the Vibra and Ring bug fixed;
3. All the previous sound quality and reaction time implementations remains till 0032;
So, at this time, everything works fine for me. Will continue reporting after a longer period of day-by-day usage
Thanks for the heads-up for the .34 firmware upgrade
Hey guys -- i'm planning to buy Jabra BT800 for my exec ....
do you guys recommend ? as contact name display is not available yet for exec i'm fine with Contact Number in my BT set...
Click to expand...
Click to collapse
Bear in mind that the Jabra BT800 battery life isn't exactly great (~2 days between charge) and apparently the build quality is a bit suss, and it's a bit bulky compared to some.. (mine hasn't fallen apart yet though )
However, being able to dial a number from the call list (only people that have called you appear on this list.. you can't choose who you can have) and showing the number calling is good enough for me
Also be wary that you may run into the "BT dropping headset" problem (which isn't Jabra specific), but is a pain when you have all this flashy new kit, and none of it seems to work nicely. Have a search on the forum if you haven't read about it already.
cheers,
gaspx

Jabra BT800 - yes or no?

Hi!
I was about to buy another bluetooth headset and am seriously considering the jabra bt800.
I had a Jabra bt250v....which recently took a spin in my washing machine, now rendered worthless
The problems with my 250v were -
1. Lots of static noise (phone in my pocket)
2. Bad range
3. Most times, the voice dial wouldnt pick up, when i hit the button on the jabra (this i think is a ms ppc os problem though)
Having said that, i think the bt800 would be better due to their new DSP technology, and of course the btooth 1.2 specifications. A few questions i have though -
1. How is the audio quality when you keep your device in a tight jeans pant for instance?
2. Whats the range of the device?
3. Does the caller id display the name in my address book?
4. How's the battery life?
And the last question, is it worth buying it....and will i regret it???!
Thanks!
San
With the Universal:
- okay sound quality
- no caller name just number on the display
- good battery life as long as you run down before first full charge
- range is good but is limited by the Universal not the BT800
Yes it is worth buying but be aware that on the ear it may not feel as secure as the BT250
jah said:
With the Universal:
- okay sound quality
- no caller name just number on the display
- good battery life as long as you run down before first full charge
- range is good but is limited by the Universal not the BT800
Yes it is worth buying but be aware that on the ear it may not feel as secure as the BT250
Click to expand...
Click to collapse
I heard some of the devices, when paired with, reveal the contact name in the address book too....i saw it on a couple reviews. Strange that the universal cant do something like that...
Have you tried with the latest Jasjar ROM? (with aku2?)
Thanks for your feedback Jah...
cheers,
S
@dreamtheatre, I have not tried the latest Universal ROM as I am waiting for O2 to release their version. But I do have the latest BT800 firmware for Europe. For transfer of the Contacts details you need the handfree BT profile (or is the heaset profile?) - not sure if the latest ROM supports both BT profiles though.
I have not got that working
More to the point, I can not find any settings on my universal or BT800 for remote sim or remote contact access which is needed to access the address book.
I would love to leave my universal in my bag and make a call from the headset accessing my address book.
I see no menu in the BT800 to allow this.
Hope I am wrong and someone can tell em how to do it!
I have latest t-mobile a2dp rom and latest jabra rom
@GDawes, I don't think the BT800 allows remote access, it allows previously used numbers (people who call you) to be called from the headset. I think the Tekkeon ET3000 gives you the function to access the address book, but not with the Universal as fas I know.
Re: I have not got that working
GDawes said:
More to the point, I can not find any settings on my universal or BT800 for remote sim or remote contact access which is needed to access the address book.
I would love to leave my universal in my bag and make a call from the headset accessing my address book.
I see no menu in the BT800 to allow this.
Hope I am wrong and someone can tell em how to do it!
I have latest t-mobile a2dp rom and latest jabra rom
Click to expand...
Click to collapse
I guess my question wasn't lucid enough....
what I meant to ask was...if the display on the headset shows the caller's name which is taken from the address book on the device.
Does it?? please tell me it does!
thanks,
San
BT800
The BT800 does not show the name even with the latest ROM. It only shows the number of the person that is calling you.
@dreamtheatre,
there are two functions:
1. When you get a call, the name of the caller is extracted from the address book
2. You can scan through your full address book from your headset to make a call
Now, for #1 I know you need both handfree and headset BT profiles, for #2 I have only seen the Tekkeon and I think some SE headsets that claim they can do this. But I think you need both BT profiles. I do not think this is the case for the Universal. I hope someone with the latest ROM can verify the BT profiles that are supported.
(my free Moto v3x supports both BT profiles and yes with my Tekkeon I can see who is calling me - but the HTC Universal may be behind the curve a bit)
jah said:
@dreamtheatre,
there are two functions:
1. When you get a call, the name of the caller is extracted from the address book
2. You can scan through your full address book from your headset to make a call
Now, for #1 I know you need both handfree and headset BT profiles, for #2 I have only seen the Tekkeon and I think some SE headsets that claim they can do this. But I think you need both BT profiles. I do not think this is the case for the Universal. I hope someone with the latest ROM can verify the BT profiles that are supported.
(my free Moto v3x supports both BT profiles and yes with my Tekkeon I can see who is calling me - but the HTC Universal may be behind the curve a bit)
Click to expand...
Click to collapse
thanks for the detailed reply m8!
Its a pity that this 200kg monster cant send out a friggin name :twisted: arghhh!
again, somethings dont change.....we got to wait for our sweet monopolistic company to release a rom upgrade....we know how long that can be! (well, i actually love MS )
cheers,
S
well, you guys still didnt answer my question........
do i buy it or not??????!!!
best,
San
@dreamtheatre, after a bit of reflection I suggest you buy a modern SE BT headset with caller ID as the DSP capability (for reducing background noise etc) of the newer SE headset will better than the 2 year old design of the BT800. Also I have found the newer SE headsets to be more comfortable and lighter.
Another annoying point of bt800
The BT800 only pairs to a single device at a time.
My moto ht820 support multiple connections which is nice, I have my universal as my phone paired, and my magician with a2dp paired as an mp3 player. When I get a call it is routed throught headset and music is paused.
Wanted to connect my BT800 to laptop for Voip and mobile phone, but forced to choose 1 the other.
Also the design is not that re assuring , have the feeling it could fall off at any moment
I have the V3 BTH-8 and Im quite happy with it. i think it's cheaper, lighter, faster, better than Jabra bt800...but Im not ecstatic since it has the same problem as BT800. It just shows the number not the name. It says it's able to show the name and even browse the phone book of other models.. but not our beloved universal. I hope someone comes out with an upgrade for our phone so that i can maximize my V3 headset..
cuteangelika said:
I have the V3 BTH-8 and Im quite happy with it. i think it's cheaper, lighter, faster, better than Jabra bt800...but Im not ecstatic since it has the same problem as BT800. It just shows the number not the name. It says it's able to show the name and even browse the phone book of other models.. but not our beloved universal. I hope someone comes out with an upgrade for our phone so that i can maximize my V3 headset..
Click to expand...
Click to collapse
After i saw your earlier post where you mentioned about your oled headset, thats ever since i've been thrown into a dilemma (i never knew the v3 headset existed!). Now i'm finding it hard to make a choice...
According to the feature sheet, the oled claims more (15 number history compared to 10 - i know i'm being a little anal here , and address book browsing etc.)
The problem though, I dont seem to find a distributor here in this god forsaken place :evil:
I'm trying to get it from a friend of mine who's currently in singapore....if he manages to find it, i might just end up with one of those....lets see
btw, ca....you have no major issues with it, do you? Stuff like static noise, or interference problems, or whatever may be! ??
cheers,
S
I have both the Jabra BT800 and the Tekkeon 3000. Both are good units but the Jabra has better sound quality when used with my Exec. I have also used both units with a XDA Mini S for about 2 weeks and came to the same conclusion. With the Mini S, I was able to pull the phone book but it was a pain. It allows you to scroll from a to z one name at a time, one number per name at a time. This means that if you have say 50 names with 2 numbers each (mobile number and home number) then you would have to press the button 20 times just to get to the 10 person in my phonebook and the second number for that person. When I first read about this feature I was exicited but in application it is a pain so this is not a feature I will be using. Other than that the features are pretty close and with the Tekeon coming out alittle ahead with last 15 number recall versa the last 10 of the Jabra.
The Jabra (with it's out dated looks) has become my choice for 2 reasons, sound quality (as mentioned above) and upgradability. The Jabra can be firmware upgraded by the user as Jabra releases new code so it may be possible to have new features in the future.
Just my humble opinion
Batman - agree about the scrolling problem with the Tekkeon but its battery life, for me at least, has been much better than wih the BT800. The funny thing is that my 3 year old SE HBH-200 can do basically what the BT800 is designed to do (i.e. caller ID and making calls from the headset).
WOULDNT BUY IT AT ALL.
I have installed latest ROM, and use BT800. No caller ID. But this could be sortly solved with latest firmware.
Dont like sound quality. To be more precise, almost nobody understands me while using it. If I am in the street, forget about having a conversation. Metallical sound, etc.
Despite some things I have read before, not that good battery life I'd say.
In the end, I dont like it, but check out more opinions. Mine is a little bit "oriented" as I am so with it.
@jmcl, as I said before the digital signal processing technology of the BT800 is now 2 years old. The latest SE phones are better for noise reduction or you can use the HBH-300 with a very good boom mic.
@jah
what nextgen headsets from SE are you talking about? I dont find any headsets from SE with a display on it (except for one, which is totally lame )
is there something i'm missing?
thanks for all your views guys,
San

Parrot CK-3300 Car Kit & HTC P-3600 Problem

Hi to the list,
i own the handsfree kit parrot CK-3300 paired with the
HTC p-3600.i have a problem.
When i syncronize the PDA contacts with the Parrot, in the Parrot i find like two phonebooks.
The first one contains all the contacts as i inserted them in the pda but at the end of the names there is added an /H or an /M or an /W.
The second one at the end of the first one without any division, contains all the contacts as i inserted them in the pda but without any added characters and/or letters at the end of the names.
All this, is one under another without any division.
Ifi try to delete the contacts which contains the added letter at the end of the name in the Parrot, it say that it is impossible to delete it.
Anyone can tell me why this and how to solve it out?
Thanks in advance for help
Hi,
I have the Parrot 3400GPS carkit and I have similar problems. I also found that the carkit sometimes tries to automatically start voice recognition -out of the blue...
Before the P3600, I had an SE W800 phone, which worked without problems. I know that the phone is not the problem. Besides these issues, te W800 also showed status-info on the screen of the carkit (battery-status, signal-status, etc); the P3600 does not transmit this info, so it also is not displayed on the screen.
One more battle I had to fight was to let the phone and the carkit know that voice dialing should be done via the carkit (instead of the default phone setting). I must have set it 50 times, and at the end it just took it... Some things just don't seem right...
Hi,
i have solved the problem about the showed status-info on the screen of the carkit (battery-status, signal-status, etc) installing a software on the pda that i have used before on an qtek 9000 which also had the same problem for the contacts.
It worked for that pda but it won't work on the P-3600.
Hope somebody can help me to solve also this problem
thanks
Enzo

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