Related
EDIT*
Ok guys I will be visiting the UK this week, I really need someone to help me get this phone as o2 only sells to UK residents. I saw on one of theses treads that they now have a student price for 114 ponuds with a 1 year contract bringing the final price to around 345 pounds....CAN ANYONE HELP? FYI:
will pay cash
would buy 2 if price is good (extra phone for wife)
don't want to try EBAY :shock: that place is just to scary for me!!!
will pay little extra for your time/trouble
Hello All,
I don't live in the UK, however I really want one of thoses black beauties (XDA EXEC). I need an o2 member to buy the phone for me with the lowest 1 year subscrition. I will then pay for the cost of the phone and half the cost of the subscription! You get a full year of service with o2 at half the online cost to use on your present phone and I get a XDA EXEC at a reduced price can any of you be willing to help me! of course this is for people who don't really want a XDA but want a new o2 contract at half the price!
Thanks [/list]
wont they release the phone contract free??
I think you'll struggle to find anyone willing to accept that deal, truth be told. O2 don't offer great deals with subsidised 'phones (in the UK at least) apart from maybe to existing customers whom they hope to retain. For example, the cheapest tariff available with a handset is something like £17 for 50 minutes but it's not difficult to find, for example Vodafone sims (with cashback) that effectively offer 1000 minutes for free. e.g.
http://www.scancom.co.uk/product.php/958/476//655aea8edf70d8d14da1da39d5d245e6
Also, the XDA Exec will be locked to O2, maybe even to O2 Uk, so I'd either just stump up the extra for a jasjar/qtek or wait until there's a proven unlock procedure.
sorry to be so negative.
:shock: well i really hope someone is interested in helping, i know the phone will come locked, but with a community like this :lol: i KNOW i will be able to unlock it. Call me silly but the JasJar is ugly compared to the xda exec, hence me wanting one. xiasma, thanks for your feedback, i guess it would not be worth anyones time to take up my offer!
Well, it seems you're aware of the options, so if an XDA is the handset you want, O2 have suggested a contract-free price of £400, so this may be your best bet. The prices should be available by the end of the week, or Monday next week at latest, i'd guess.
I'm hoping O2 offer it on their online, business-only tariffs (£16.50+VAT / month) at less than £250+VAt for the XDA. Failing that, I don't mind which network really, and the colour doesn't bother me, so it'll probably be T Mobile, possibly on their 100mb 3G tariff.
£400...that would be the cheapest price yet for this kind of device, Do you know if this applies to non UK persons? that works out to $TT4000.00 in my currency :lol: If you get more info PLEASE keep me updated. Thanks a mill friend!
As soon as I know pricing and availability, I'll post it in this forum. Unless someone beats me to it
Somebody is deaming
T-Mobile is tradtionally the cheapest and most agressive, and they sell it for 550GBP on Germany. There is no way o2 is doing for 400GBP. your are kidding yourself. Expect, at best, between 500-600 sim free from o2. They are just never cheap to buy from o2.
REALLY NEED YOUR HELP GUYS!!!
oh I forgot please PM me your telephone contact and i will call to finalize any details!
thanks again
haha, are you kidding?
you can get the phone for 114 + 19x6= 228 pounds, and the one who get it for you, need to pay for 114 pounds for 50 mins per months and no new phone at all?
then what is the benefit for him?
i think if i sell the phone for 400 pounds, there are a lot of people want to buy it....
then at least he/she no need to pay for the whole year contract and earn a little bit of money..
@siupiu
How do you get a 6 month contract? I have misunderstood your calculation?
the guy said that he will only pay for half of the cost of the subscription, so he only pay for 228, and the the person need to pay the rest of the subscription, so the person who help him to get the Exec, need to pay 114 and have no new phone...
to be honest, who will do this stupid things???
if there are anyone who to sell the phone to me for 228 pounds, i probably buy as much as i can.
siupiu, I WILL PAY FOR THE FULL YEAR SERVICE...so i get the phone and the person gets 1 year's services paid up front to use.
siupiu
these phones (XDA EXEC) are flying of ebay for £450 to £600, put on tomtom and throw in a GPS reciver and youl get more-one just went for £695.00 with the GPS stuff on ebay, mate youl be lucky if you get one for less then £250.
If you do give me a shout il buy em in bulk! lol
I'm due a 12 month upgrade and am toying with getting an Exec (up from my XdaIIs), so I called O2 this morning. I have to say that I was shocked that they didn't offer me a single incentive to sign another contract with them. Sure, they wanted to sell me an Exec for some 160 Pounds, but I can get that from an O2 store, or online. They offered me no extra minutes, no extra Txts, discounts: nothing!!
Am I expecting too much? The reason why I'm so pi**ed off is that if I walked into an O2 store as a new user, they would offer me double minutes for the first 6 months. How can they treat existing customers so poorly?
It's not just O2 either - I was surprised at Orange when I left them as they offered neither me nor my fiancee any incentive to stick with them- if we were new customers to Orange they would have given us fantastic deals. I don't figure their logic - surely retaining customers is equally as inportant (if not more so) than recruiting new customers?
Strange. I was offered an exec for free even whilst i still have 2 months of contract left. I am on 1000min a month contract, which i easily exceed every month. So maybe that is the issue....
PvH
PVH: perhaps. I'm on 200 minutes, I believe, off the top of my head (the one that costs 30 Quid) so that could indeed be it. Don't get me wrong, as I didn't expect them to fall at my feet begging, but I would have hoped that they'd offer me something at the minimum comparable to what the would offer a non-customer!!
I'm in the process of writing a very stiff letter!
before i get a torrent opf abuse let me say that i cant belive this , i work for orange in the retention dept.
if anyone is at end of contract pm me for extention and ill try and help.
i cant belive they ofered you nothing cos we have to , its what we get paid for.
when u go to disconnect ask to be put through to retentoins for all the best offers
O2 have various bands for their customers. I was in a very low band and therefore I was quoted £329 for an upgrade to the Exec (just bought one from an O2 store, all-in price of £293 with one year subscription).
In order to get a good deal from T Mobile, I've ported my number out to a (free) Orange PAYG sim and as soon as the port is finished, I'll be getting a new T Mobile contract and porting back. Why do they make it so difficult? I mean, I even told retentions this is what I'd do and they said "yeah, sounds like a good idea" :roll:
I'm also coming to the end of my contract (in month 11) - got a phonecall from the company who sold me the phone to say I could get the Exec for 65 quid on my current contract. Might phone O2 direct and find out if they could do anything for me.
Disheartened to hear T-Mobile's attitude as when I was a customer of theirs, they generally did some pretty sterling deals to retain customers.
The chap from Orange - you couldn't do me a fantastic deal as a new customer could ya? :wink:
Just checked Orange prices for the M5000 and its fairly hefty
Heh I have had an even worse experience today.
I called for an O2, they sent me a refurb without a SIM.
I evaulated it and decided since I had paid £149 I wanted a NEW (not covered in greasy fingerprints) unit and a SIM (so I could actually use the phone line) please Mr. O2.
So sent it back and obtained a proof of postage as O2 had requested.
Called them .. engaged. Again, this time got through, sounds of a call center, immediately got put on hold then cut off.
Same again, ok sir, you need to speak to customer services not new connections .. uh .... click*
Tried again this time I got through to someone who apologized profusely, said they would go grab the fax .. put me on hold for ... 30 mins. *click
Eventually I faxed over the form .. again .. travelling to work each time .. some 10 miles since I like most normal people dont have a fax machine at home .. and they said ... ok sir, we'll look in to it and call you back.
I have a password on my account. Was never asked for it once, ever. So anyone out there with my post code can call up and **** my credit rating. Nice.
They didnt. Her name was Danielle 20643.
I called again and immediately spoke to a manager who advised she basically didnt give a ****. " I dont see how this is affecting your life at all sir, I think you are obstructive and un-coperative". Err ok. Like you run a credit check on me, that affects my life. You **** me around for a total of 5 hrs that affects my life. You make me pay for faxes (total of 10) that affects my life etc.
Err, no sir. I dont think so.
(In fact I was never called 'sir', so thats actually untrue)
Nice.
Eventually I went back to work and faxed again, this time calling beforehand. Finally, resolved.
So, Mr o2 can I have my new handset sent out now please?
Err, no sir. We're out of stock.
WHAT THE **** DID YOU JUST SAY?!?!?
Well they were in stock at lunchtime. Now they arent. Sorry.
Escalated again.
No sympathy.
No ETA on a handset.
No guarentee it wont be another refurb.
Basically I'm gutted.
Regarding the exec .. and o2 .. forget it is my advise. They're clearly a pile of crap. I work in a call center .. and half the stuff they did would be sackable offences where I work: Call evasion, no hold discipline, transferring without informing the customer, blatantly lying, no taking ownership, shouting at customers, terminating calls without warning etc. Where I work you simply dont terminate a call. Ever. Its all logged, all queried and all punished.
There its apparently standard practice!
The interesting thing is, they all sounded twelve. Even the manager. Would explain a lot ..
All a lot of hassle for a black universal. Heh.
To be honest, the "we don't care if you buy it, in fact, we'll be as obnoxious as we can get away with" attitude of the pre-sales staff was enough for me to give O2 a wide berth. I mean, these are the people trying to pursaude you to part with your money, god (or at least Gubbs :wink: ) knows what their customer services must be like these days.
what can I say about o2 except I agree with everything said here. They are truly lousy, appalling at responding to customer requests. and frankly a more confused service provider I have ever come across.
What I suggest any and all customers do is write letters spaced a week or so apart to the chief executive. Always refer to your previous letter and demand exeptional compensation.
It may take a while but dont stop, they are slow to respond but when they do eventually wake up it's worth it. I got a full contract refund on 2 xda's for 12 months, two new XDaIIi's and £150.00 cash refund
Hope this helps..
They've been fine before, but what I was disapointed with was the feeling that they cared more about me when I wasn't a customer than they do now. To be told that they won't offer me ANYTHING is an insult, especially when ANYONE can get a better deal just by walking into an O2 store off of the street. It really does annoy me that they treat me this way, and, as I said in my earlier post, I've written them a strongly-worded Email (polite, off course!).
I'm on Online 200 with O2, formerly at £30 per month - upon renewal time (a month prior infact) I phoned retentions telling them I could get the Exec elsewhere with a more appealing tariff, eventually negotiated my Online 200 for 12 months discounted to £15 per month, plus £150 for the XDA Exec.
It arrived the next working day! Very pleased, with good customer service - I think the quality of service, and end result greatly depends on your attitude, patience and dropping any superiority complex when talking to the call centre staff - bear in mind they won't have had a good day!!
I'm not saying O2 are perfect, just that if you listen to the member of staff, be their friend not just 'customer', you'll get what you want!
Ashley; I'm always 100% polite when dealing with people whose job it is to try and help me. However, the person that I spoke to told me flatly, and more than once, that they would not budge on the price and were not able to offer me anything to renew, such as additional minutes, etc.
I'm slightly hamstringed by being in the US at the moment, but that doesn't change the fact that I got a bum rap.
I was with o2 for 8 years (cellnet first til o2 name change) and was due an upgrade (one month past) i got offered the Exec for £269 then £219 but they would not get any lower than that i told them that i could get a better deal with T-Mobile and was told that ''we are not a charity' i was also asked what i wanted with such a complicated phone for !!!
I asked for my Pac number and they let me leave without offering any other deals, 8 years loyalty means nothing.
i upgraded with two months left on iis
not sure of why you have had this issue but i phoned and said if o2 cant help then im off to a competitor.
Within minutes i was offered upgrade £139 to exec on 100 minutes 200 with special offer only snag was 18 month contract but i can live with that.
Always call back and be demanding (but polite) that if they cant help you will go elsewhere.
i had mine three days later and it is the bol.....s!
I also have been with the O2 journey through Cellnet, Genie, BT Cellnet etc etc, for over 8 years - I think a lot depends on the person that answers your call, I specifically asked for the girl that dealt with my call the previous year, she was fortunately still there and very cheery...she even remembered me!!
When on the phone, you've got to be their friend (or at least pretend), not just a customer and they'll treat you accordingly hence why they discounted my package as they did - a bit of begging also always helps!
Yes commitment to service should provide discounts, but equally there are other operators on the market so if you have such an issue, why not move and I'll guarantee you'll find similar frustrations with those networks equally.
O2 are excellent provided you don't need any help or customer service, the networks good and rarely has downtime, coverage is ok, 3G appears non existant, but I find very few issues throughout my time as a customer.
Phoned O2 direct - due to the "banding" it'll cost me 150 quid.
I think I'll call my supplier and just order one for 65 and do it that way.
Basically O2 said that if I can get it for 65 from someone else, do that because they can't do anything for me.
Nice(!)
£65!?!?! The device cannot be purchased for £65 unless its second hand, nicked or off the back of a lorry - its trade price is £100+!!!
remember this is with a contract.
Forgive me for being an arse, but once I get one ordered (or price matched in an O2 store as this is one of their promises) I'll post the URL to the site. I am just waiting on them calling me back.
I used this Company a year ago and found them to be very good.
Get them while there hot again, O2 stores have got an error on there POS system, which they are not able to correct untill Friday, consequently, you can get a new XDA Mini S (HTC Wizard) for only £79.99 on whatever Tarif you want, including the low price base ones, got my two upgrades free but with a £50:00 trade in of a crap old nokia got myself a third for £29.99 and an additional £7:95.
So I am now the proud owner of 3 HTC Wizards which cost me in total the princeley some of £29.99.
So don't miss out get down to the UK O2 shops with your crappy old trade inns now before they get the system fixed.
Thanks Chaps,
Regards Ash'e
Is this right? You can buy a non contract wizard for £80?
I'd be interested in one for development...
V
Hi - what did you have to supply to get the £50 trade in - just phone or other bits of kit?
Scott
vijay555 said:
Is this right? You can buy a non contract wizard for £80?
I'd be interested in one for development...
V
Click to expand...
Click to collapse
No, he said on whatever tariff you like, so probably 10 or 15 quid a month and 79 quid outlay initially.
Blimey, if I'd have known that I'd have stuck with o2. Ah well, never mind, T-Mobile seems fairly good and cheap...
Trade Whatever you want
Hey Guys
you can trade in whatever phone you like, as long as it boots and as long as you have its charger.
Then you get £50.00 back taken of the £79.99 leaving you with just £29.99 to pay (bargain) but here the really good part, untill the end of the week you can put it on any tarrif you want including the low band ones starting at £16:00 a month. But hurry chaps they won't let this keep going on for long.
Best Regards - Ash'e
As an Added Bonus
Oh & forgot to mention as an added bonus O2 are also offering DOUBLE MINUTES & TEXTS for SIX MONTHS on all UPGRADES & NEW CONNECTIONS (BONUS SCORE)
Regards Ash'e
PS - (Can you really go wrong chaps considering the real value of the Wizard)
(& Think of what the other poor sods in the rest of Europe have to pay.)
(Now if we could only get an I-Mode browser for the wizard to take advantage of O2 great new service, Still I live in hope, O2 I-Mode is totally free till the first of January & I-Mail is Totally Free till April 2006 eclusive to O2).
This poor sod is on T-Mobile netherlands and paid 110 euro for a 1 year 150 minutes (21 euro a month) contract renewal...
That sucks for me. Because i have an online contract, i can't take advantage of any of these deals.
The upgrade centre don't even have the XDA mini on their systems yet!!
So angry
Just tried this on in my local O2 highstreet store and they wouldn't do it. They basicaly said 'thats obviosuly an error, f**k off'.
Oh well, at least I tried...
I called O2 for an upgrade and they said I could have the Mini S for free or the Exec for £150.
Yep - got my XDA mini with O2 - lowest tariff, traded in a broken mobile.
Scott
Where have you had sucess doing this? I tried a shop in central london and the guy wasn't having it at all!
Hmmm. I need to look for a discount airfare r/t over there. LOL
low airfare.
well, new york london for only £120 check cheapflights.com
ehehehe
Geez, I haven't been into UK since I bought my nickel plated, Metisse framed, two barreled weber carburated, side hack mounted Trumpet...and then left my wife and kids in the hotel to ride it back to Germany...in November. LOL
Man, those were the days..197?
Check out This
http://www.mobileswizard.co.uk/display.asp?hs=xdaminis&tariff=none
to compare O2 plans and how much you will end up paying if bought online
and this for T-Mobile
http://www.mobileswizard.co.uk/display.asp?hs=mdav&tariff=none
I like the info on the right saying "Min Term Cost"
gives you and idea of how much you will end up paying.
Still the tradein offer (if you get in 25 quid) is cheaper making it. £217)
Or even if you dont get trade in and have an offline tarif for £16 you will be paying £291.
Think anyone can beat that??????
let me know I am after the phone.
Call O2 Store Uxbridge
Just got mine yesterday form the O2 Store in Uxbridge, payed a grand total of £29:99 for it on upgrade, on my low tarif asked the same deal is available on new contracts, if you don't believe me call the store on (01895) 252163 ask for Greg (Nice Aussied Chap) and you will see. That other O2 store is talking BS,
Regards Ash'e
Well Done, just been down to O2 in Bath, got mine on O2 25 £16 per month, all the staff have bought one this morning as well. traded in crappy old sony phone. bye bye exec..
Richard
i just got an 02exec with a 19pound per month plan ...
is there a way to get the wizard for 29 pound only without signing up for more months?
what is an upgrade? i dont get it...
thanks
I'm mainly interested in the UK buyers really, but I guess this thread could be useful for anyone if everyone posts where they got it and how much it cost?
I have a contract with 02 already and so have no choice but to buy the phone sim free. I have it pre-ordered through Play.com so is setting me back £520. This will be the first time I've bought a phone without my provider having given me it for free/nominal fee...I'm having a hard time coming to terms with such an outlay. I could buy a laptop for this price! I still want it though, it looks great!
i pre-ordered mine from clove - cost 482 pound with dhl shippment to croatia.
Will preorder tomorrow from www.digitec.ch.
Cost: CHF 689.- (with renewal of my subscription).
Greetz
supersquash said:
I'm mainly interested in the UK buyers really, but I guess this thread could be useful for anyone if everyone posts where they got it and how much it cost?
I have a contract with 02 already and so have no choice but to buy the phone sim free. I have it pre-ordered through Play.com so is setting me back £520. This will be the first time I've bought a phone without my provider having given me it for free/nominal fee...I'm having a hard time coming to terms with such an outlay. I could buy a laptop for this price! I still want it though, it looks great!
Click to expand...
Click to collapse
I am thinking of doing the same thing as this would be my first phone sim free too as well as windows mobile and although it is a lot I worked out that it could be cheaper then you think. As I put into the equation that if I got this from T-Mobile I would have to pay about £100-£150 for the phone plus my phone bill would be around £35-£45 per month on an 18 month contract.
But if I bought the HD sim free and changed to the t-mobile sim only deal (£25) I could save around £300 plus having to pay around £100 for the phone it comes to a total of around £400 or even more.
So in a way it does not cost that much but the only problem is paying a big lump sum rather then spread it out (thanks Capital one for your 0% interest until November 09).
My only problem is who to buy from?
I'm probably going to be getting one from Expansys along with a T-Mo web'n'walk contract.
I am in the same boat. I am only 8 months in on an 18 month contract with 3 network. I really want the phone. At £500+ for the handset and then just use my USIM in it (hoping it works and is compatible) seems a lot. However I could by a second contract with O2 and get the phone free on a £35 contract and pay around £580 in total for an 18th month contract overall. So for £80 more I get lots of minutes and texts over 18 months as opposed to nothing at all when just buying the handset. Decisions decisions.
Speaking from the other side of the pond...I preordered mine a month ago from Expansys USA for $885CAN, which at the moment is 453GBP. Not bad considering they want $1100CAN now.
i pre ordered mine from www.pdaplaza.ca last week at $940can , i will get it tomorow, they now sell it for $971 can
Pre ordered mine from here: http://www.algebeld.nl/index.php?Pa...tegories=0&ProductPlusProducts=0&DataBundel=0
I have also ordered an 8GB micro SD from Play, but wouldn't mind finding out if the UK sim free ones come with one, as another guy on this forum from NL said his did.
I've justified the cost to myself by the fact that I have sold two of my old phones and will 'only' need to put £220 to it to make up the balance.
I'll buy mine from o2 germany, because I have contract there. I hope that its coming this week, I'm soooooo curious.. I want it!!! So, I'll have to pay 290€ for it (in terms of contract, with 30€ per month), I think this is ok. Greez, cad^^
Wow! Guys in Canada can have their Touch HD's by tomorrow!!! awesome!
please do post ur reviews here once u get them. I am really concerned about its navigational capabilites, coz of lack of the DPAD.
I want to order the phone in USA, as my cousins staying in Manhattan will have to get it for me in December.
Long wait for me!
PS: PLEASE suggest me some "non-ebay Online Stores" where i can buy the Touch HD, with a creditcard.
Thanks.
boba23 said:
Did you call O2 customer support about it? I am also thinking of ordering it from O2 if it's really true that they sell it for 559 without contract. I have a contract but I renewed it just this spring.
boba
Click to expand...
Click to collapse
No, unfortunately I didn't call them, but many in the internet say that its possible to come even earlier because the release was earlier, too in netherlands. So I still hope, if not, its sure to come next week, absolute latest in two weeks. Thats my information I have.. You can belive me, I'm sitting on fire, I really want this device greez, cad^^
Inkino
Ordered my from Inkino today. $780 shipped to USA. Due there the 4th of Nov.
More one: http://www.redcoon.pt/index.php/cmd/shop/a/ProductDetail/pid/B163772/cid/34
The Rom is in Spanish like my Diamond when I buy in redcoon... but I change to WWE (xda-dev) one week later
If I do go for the Touch HD (considering SE X1 too - difficult choice), then I would probably (at this point) get it from Mobiles.co.uk.
I phoned up and told them that Orange have exclusivity on it in the UK (until 01 Jan 09 I believe).
However, the guy (who wasn't that informed it seemed) said that if it was on the site then it was authorised for sale.
Also, I saw on one website, a recent post said that with tariffs on O2 above 600 minutes, you get free web access as an "O2 Bolt-On". Seems like a good deal.
Unfortunately, O2 itself will have no stock and I've been out of my contract for 1 month now waiting for the X1 to come out. Therefore, I'd have to get a new contract, and a new number (you can't transfer an O2 number to a new O2 number provided by a third party I think).
SingaporeAirlines said:
If I do go for the Touch HD (considering SE X1 too - difficult choice), then I would probably (at this point) get it from Mobiles.co.uk.
I phoned up and told them that Orange have exclusivity on it in the UK (until 01 Jan 09 I believe).
However, the guy (who wasn't that informed it seemed) said that if it was on the site then it was authorised for sale.
Also, I saw on one website, a recent post said that with tariffs on O2 above 600 minutes, you get free web access as an "O2 Bolt-On". Seems like a good deal.
Unfortunately, O2 itself will have no stock and I've been out of my contract for 1 month now waiting for the X1 to come out. Therefore, I'd have to get a new contract, and a new number (you can't transfer an O2 number to a new O2 number provided by a third party I think).
Click to expand...
Click to collapse
you can if you transfer to another provider E.G. T-mobile PAYG then back to your new contract , put a couple of quid on PAYG
Amazon.de sent me a mail: expected delivery to me 03.12.-17.12.
SingaporeAirlines said:
If I do go for the Touch HD (considering SE X1 too - difficult choice), then I would probably (at this point) get it from Mobiles.co.uk.
I phoned up and told them that Orange have exclusivity on it in the UK (until 01 Jan 09 I believe).
However, the guy (who wasn't that informed it seemed) said that if it was on the site then it was authorised for sale.
Also, I saw on one website, a recent post said that with tariffs on O2 above 600 minutes, you get free web access as an "O2 Bolt-On". Seems like a good deal.
Unfortunately, O2 itself will have no stock and I've been out of my contract for 1 month now waiting for the X1 to come out. Therefore, I'd have to get a new contract, and a new number (you can't transfer an O2 number to a new O2 number provided by a third party I think).
Click to expand...
Click to collapse
I decided to go for O2 from mobiles.co.uk, as 600mins with a free internet bolt-on is a sweet deal. Only time will tell if they manage get around the exclusivity deal but I'd rather peel my face off than sign up to Orange's garbage contracts with a data package that is cat vomit.
Got mine this morning from www.pdaplaza.ca in montreal, i just love it
Hi guys,
After weeks of research I've decided on the HD2. I'm with Orange at moment and plan to leave this week when my contract expires (good timing)
Was hoping for your advice/experience on which network to go for, with regards to HD2 Rom versions, i.e. cleanest and most stable.
Any other pros and cons, other than obvious price plans etc, would be grately appreciated.
Thanks,
Raj
I recommend getting your contract through an online deal such as those offered by MobilePhonesDirect as not only are their offers cheap but you get an unbranded and unlocked handset straight from HTC. I got mine on T-Mobile Combi 30, 18 months, £34 a month for 700 minutes, unlimited data and unlimited texts. t-mobile are also the most generous network when it comes to data: you get an 'unlimited' allowance of 3gb compared to the paltry 750mb offered by networks such as Orange AND there are no extra charges for going over it. Supposedly you can only browse and not stream or download once you hit your usage cap but this is not something I've ever managed to do after being on web and walk for years.
From the experience I have received this week I cannot recommend Vodafone at all. After twice failing promised delivery days this week for an HD2 on 24 month contract they added insult to injury their customer car team phoned me last night to ask how I was "enjoying" my new phone. Er, what phone? The gentleman was very apologetic and said they did have a very few HD2 phones in stock and he would dispatch one straight away. Sure enough, within minutes I got a dispatch text message saying my phone was on the way. This was later followed by a message from DPD couriers to say that had a package for delivery this morning. Sure enough, shortly after 9 am a package arrived complete with a brand new HTC phone...
...an HTC Touch Pro 2 !!!
I phoned Vodafone straight away to be told they couldn't find out what had happened as "their systems are down" but I was assured it was just as good a phone. WTF? I said I wasn't happy and wanted the phone that I had ordered and not an older, slower, cheaper model. I was promised my account manager (it's a business contract) would call be back after 12pm when their system were working. She didn't (third time this week she has not returned my calls as promised).
I contacted them this afternoon to find out what happened and was (again) promised that the correct phone would be delivered as soon as they had more stock in (no mention of where the three earlier ones that had supposedly been allocated to me had gone to!). I explained that my number was due to be ported from my current provider O2 on Monday over to Vodafone and as such would no longer work on my current phone which is SIM locked to O2. "No problem Sir, use the unlocked Touch Pro2 until the HD2 arrives and we''ll collect it afterwards."
Anyway, after reading the comments on here from people who say they have deliveries guaranteed from O2 I decided to phone them to see if they could improve upon their offer to upgrade my expiring contract with O2. Sure enough O2 assure me they have then in stock and will deliver on Monday, what's more they only wanted an 18 month contract, whereas Vodafone wanted a 24 month contract for the same monthly outlay.
I was going to switch to Vodafone upon recommendation, but my purchasing experience with them has been anything but good and I certainly don't won't to enter into a 24 month contract with such a shambolic outfit.
Thanks for that, looks like 1-0 to TM
Had a look at TM tariffs, and the one you've got leoni looks pretty good. One thing I can't find easily on provider's sites, is whether MMS are taken from your text allowance or charged seperately. Orange charge for MMS, and also texting when abroad.
I know my questions sound a bit basic, but I've been with Orange for about 12 years......and its time to leave
Anyone else care to share?
Cheers
Have to agree on not dealing with Vodafone under any circumstances.
I've always had good phone service and good experiences with customer support at T-Mobile, but haven't had any dealings with O2 in recent years.
No real difference on the ROMs - the carriers have thankfully been easy on customisations this time around, and differences seem to be mostly removed apps (youtube, wifi router etc.) that you can add back in later anyway. Check the thread for the T-Mo ROM, and there should be details coming in of the others too, now they're starting to be available.
In other words, ROM specific differences really shouldn't be an issue, go for whoever offers you the best value price plan and network coverage where you plan to be most the time.