When I use my QTEK 1010 to go to the internet it works for a 2 or 3 minutes and it cuts the GPRS comunication i am on the vodaphone network does anyone know of a patch or fix or is it a simple phone setting?Does anyone know of anyone who has had the same problem or what the fix is?I would be prepared to hire someone to design the fix if it isnt available?
Rom Version 3.14.06
Radio version T313
Protocol version 32S54
Kind Regards,
Lee
Australia
I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.
Hi guys,
As the new owner of O2 Exec, that I purchase in second hand shop, I come up with some questions and issues. Of course, I tried to find my answer on the forum but couldn't find it so I was thinking maybe some experienced users might have the answer.
Also some information about the configuration of my O2 Exec:
O2 Exec
Rom Version: 1.30.107 WWE
Rom Date: 04/11/06
Radio Version: 1.09.00
Protocol Version: 42.42.P8
ExtROM Version: 1.30.162 WWE
I have unlock the exec and I am using it with a T-Mobile sim card in the UK. I am also register with Web'n'walk (Unlimited GPRS data plan).
I am synchronizing the Exec with Exchange server and I am using the email push.
See below:
- When I plugged the exec by Usb for active sync, I got an error on my laptop saying that I can't synchronize. If I unplug the cable and plug it again, it tend to works (Sometimes it doesn't work and I have to kill active sync on my laptop and start it again). Any ideas?
- Is there a way to completely block the data transmission when I am abroad. In fact, before I was using a Blackberry and there was an interesting option which allow to block all data connection when you are Roaming. Good to avoid bad surprise with the expensive data roaming fee.
- When I am using TCMP to listen to music. It starts to play fine, and then suddenly i got an error saying that the file can't be found on the SD card. I didn't remove the card and I can see that the card is still there in the file explorer.
- Does the email Push can work with Wifi or only with GPRS? If yes, how can I configure this?
- How can I check on the today screen that my bluetooth is paired correctly. I use to have a Blueangel with WM2003 and I remember that there was an icon in the top bar with a headset to indicate that the bluetooth headset was paired. The only workaround so far is to press my bt headset and see if the voice dialing window come up. I think there might be a better way.
- Is there a point for me to upgrade my Radio version? I tried to do it but get an error that the country code wasn't correct or something like this. If it brings improvement can you please give me some information on how to do upgrade it on a O2 exec since it is an Orange upgrade?
- I am using Web'n'walk in the uk with only GPRS. I configure the gprs parameter with the information from the internet. The information given by the customer services where not working. Is there any way to use the UMTS (i.e. 3G) instead of GPRS. The customer services told me that I have to upgrade my plan to do so. Anybody have another solution?
To conclude, this handset is a really impressive machine. As I say before, I used to have a Blueangel and I can see that a lots of things have improved since then.
Sorry for my big list of questions and thank you very much for your help.
Julien.
Web'nWalk with UMTS
I have a Web'nWalk tariff on t-Mobile.
If your sim is a recent one (mine is a year old), it can handle both GPRS and UMTS depending on availability. Older sims cannot - you have to request a new one. This was confirmed by T-Mobile support as well as my experience with the sim. It drops to GPRS where there's no 3G coverage, and I get good speed with 3G (UMTS) in most parts of London
You need to set Network Type to Auto (Phone -> Menu -> Options -> Band) if the current default is GSM.
Hope this helps.
Hi, I offer to pay anyone £50 if they can assist me in resolving the following issue. I have made two similar posts in different areas of the hermes forum but still not solved my problem.
Please see below.
http://forum.xda-developers.com/showthread.php?p=1267038#post1267038
http://forum.xda-developers.com/showthread.php?p=1263701#post1263701
You can contact me by email on [email protected] and msn - [email protected]
Time for a few more questions....!!
Hi,
Does your phone display the "U" (or 3G) symbol to denote that 3G coverage is available?? I looked at your website to get your location and plugged it into http://enableoci.orange.co.uk/uk/UKCoverageSearch.htm (I used the town rather than the postcode to get an overall coverage map) - it looks a bit patchy to me (for your work postcode, the local area looks pretty good); I guess it depends on whether you're using the phone at work or when you're out and about?
Do you know what radio version is on your phone; has it been updated with one of the radios and/or ROM's from this site or does it have the standard issue Orange radio? You can find out by going to Start | Settings | System tab | Device information. If the radio version is >= 1.38.x.x then you should be fine (although some people on Orange have reported that radio 1.41.x.x is not as good as 1.40.x.x - opinions vary ).
Do you or any colleagues have another Orange 3G phone that works where yours doesn't?? We need to establish whether the problem is just with your phone or whether it is in fact related to the 3G coverage generally.
Let me know how you get on
Mark.
Hi Mark,
My mission is to get this phone working on Vodafone 3g. I was testing Orange to see if it was a network problem.
I am now at my office and when in phone mode it now displays
UMTS Orange and the 3g signal, calls and browsing are now allowed!!
Here is the device info:
Rom Version 2.11.255.1
ROm Date 03/07/07
Radio 1.38.00.10
Protocol Version 32.71.7020.12H
ExtRom 2.11.255.104
I am just waiting to get a Vodafone 3g Sim Card to test, to see if it was only a matter of location.
Many Thanks
[email protected] for MSN or Email.
Have you tried the radio engineering test application?
I had a similar problem using my Vodafone with an O2 SIM card. I'd installed the O2 settings cab but still the data stuff wouldn't work.
The problem turned out to be that the data connection was still trying to use the Vodafone settings. To resolve this I installed Daniel Herrero's Bandswitch. This allows me to disable connection settings and only leave the settings active for the current SIM.
Hi all,
Need help with my HTC Diamond.
I am in Canada and use FIDO network.
Bought the phone that used to be Rogers and I am using it on Fido.
Rom Version: 1.93.631.8 WWE
ROM DATE:10/30/08
Radio version:1.00.25.06
My Problem:
Every time I want to connect on the internet with IE I receive this message:
"You have roamed out of your home region. Please wait while your data is fetched. The request will be resent automatically in 60 seconds. Click here to resend manually."
But when I synchronize with the pc all the browsers works….
Almost all the other internet programs stopped working.
MSN works , Skype works.
Any thoughts ?
regards
André
sounds like when you are connected to your pc, your internet is running through your pc. I've never seen that error message before though.
Jason
Hello
I have the exact same problem
I use a rogers unlocked TD on fido's network
Wifi works perfectly but when it comes to gsm internet (gprs or 3g) it shows this same message: "You have roamed out of your home region. Please wait while your data is fetched. The request will be resent automatically in 60 seconds. Click here to resend manually." but neither waiting 60 sec or clicking helps.
I am using the exat same connection settings that worked perfectly on my artemis
My TD uses the following:
Rom Version: 1.93.631.8 WWE
ROM DATE:10/30/08
Radio version:1.00.25.06
Any idea how to solve this problem without changing my rom?
Thank you
so anyone have solution for this problem?
I have this problem too
Haven't seen this specific error before.
Since it works fine on the Artemis, I'd try upgrading your ROM first. Latest official version for Diamond is 2.03.401.3 WWE, with radio version 1.09.25.23. For me this ROM solved quite a lot of connectivity issues, it might solve your problem too.