FAXING problem - Networking

OK, I have the new KSE True fax its on my XDAII,
(rom 1.72.00wwe, date 03/15/04, radio 1.17.00, protocol 1337.28, ext rom 1.72.181)
I have spoken to the software company, KSE TrueFax, they say its an o2 fault, (latest version supplied for O2 XDA and alike) and O2 say speak to the software company.
The fax when used switches off the mobile then initiates the modem then dials, then says no carrier detected? and switches off.
Yes I have fax enabled, Yes I have a fax number, I also have a Data number which all worked at the touch of a button on my 9210i and still does.
Can anyone help me, my hair is slowly disappearing in lumps!
Cheers
Trevor

Fax
my fax workes fine, Im currently in Amsterdam on there network and all is good

Faxing problem
:evil:
Well thanks Mario, its nice to know your fax is working fine!
Trev :shock:

Are there any com port settings that need to be changed

Hey
I have exactly the same problem as you and I started asking about it in another thread on here. However it died when the agreed solution was to ensure that fax was enabled on my service by calling up O2. I havent done this yet because im in the process of switching to Orange.
On the other hand you have definitely done this step already since you have a fax/data number and I assume this number is entered in TrueFax settings. Despite this, you still get the same error message as I do which is puzzling and worrying since some people kindly mention they have no problems!
The TrueFax website isnt much help either saying that "no carrier detected" is a very general message that could mean a lot of things, some listed can easily be elminated. One interesting point is how you enter the number to send the fax? Do you just enter 012345678901 or +4412345678901 or +++4412345678901. The help pages seem to indicate that the ++ or +++ and country code is something to check. I had a mess about with different combinations and it didnt work for me, however I probably dont have fax enabled on my service, which ill try to fix when im on Orange, hehe.
Please could anyone find the cause/solution to this problem or offer any fuurther suggestions?
Ash

Faxing problem
Well, after much emailing to KSE, some of the problem is solved.
1, the software switches of the mobile because...........that's the way its designed as its not integrated into the hardware like theNokia 9210i.
This problem will remain untill Mr Gates (Microsoft) allows software houses to fully integrate his and their software into PDA's.
well that's what they tell me anyway.
2, no carrier detected...............several reasons given for this.
a, no fax number
b, no fax number assigned to sim
c, no fax number activated by service provider
d, no data number
e, no data number assigned to sim
f, no data number activated by service provider
Notice that also the latest version of Truefax must have the latest ROM and Extended Rom KSE say.
I have all of this and still nowt!
Returning to Nokia is getting closer....
TREV

Faxing Problem
OK, OK
It now appears the latest software from KSE does not work on XDAII with the latest ROM versions it only works on the XDAIIs.
Does anyone out there have a working program on an XDAII with latest ROM version and of course Ext ROM?
Are you or have you had problems running latest KSE Fax software?
What software are you running does it work ?
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
[email protected]
Cheers
TJ

Fax
I am runnig an XDAII with the latest ROM and the extra bundle that I picked up from this Site.
When dialing a fax number I include + and the area code and thats it !
I made no changes to the units settings bar a soft reset

Re: Faxing Problem
ukmctc said:
OK, OK
Does anyone have an older working copy of KSE Truefax for XDAII ?
Can anyone send me a copy which works ?
TJ
Click to expand...
Click to collapse
KSE True Fax 2.06 :?: :?:
http://forum.xda-developers.com/viewtopic.php?t=11739

I had the version listed above working on my XDAII before latest ROM upgrade.
After latest upgrade with latest version, it worked straight away after hard reset. Haven't changed any settings at all.
Got it on my MDAIII as well and works fine on that too.

Well the sagacontinues.
NO I don't have a working fax and have tried 2.06 too, the only thing that happened was the first fax it tried to send it asked for the first time what modem I would be using, then did the usual...................NO CARRIER DETECTED!
Yep I have been onto o2 and the usual YES its all on!
I have discovered though O2 have a massive problem at the mo, going back some 6 weeks, their system has packed up and things are not going well with the new installed system.........people are being billed for calls not made! and some are not being billed at all, so those of you on o2 keep an eye on bills etc;
Ah well, suppose its back to my faxing problem....thinking of changing to Vodaphone network.

Fixed It!
Hey
Well I must reccommend to ukmctc to do it and make the switch. I have just changed from O2 to Orange and not only does everything such as GPRS, WAP, MMS all work as before (I had to input new settings), faxing now works without a problem.
On O2 I simply could not get faxing to work and always got 'no carrier detected'. It made me wonder if the people saying it work ed for them were real or not.... :lol: :lol: :lol:
One thing I have ensured I do, and I dont know if it makes a difference is to prefix all numbers in TrueFax with +44 and omit the first 0, including the space where you input your own fax number. This means correcting the provided number when you're using the built-in contacts list to select a number too.
Good luck to everyone thats still having problems, maybe switching network is the solution! :idea: If anyone wants to grill me about the settings I use, please ask away. I am using KSE TrueFax 2.08 as supplied in O2's appsuite.
Ash

Faxing Problem resolved!
8)
Yes resolved it was easy to do!, you won't believe how easy......
Put my sim back into my Nokia 9210i and it works perfectly, I can now send receive faxes while receiving or making a voice call or surfing the net.
I'm so happy I could..sit!
Looks like the new toy isn't as good as the old one.

Related

Fax Software

Can anyone recommend Fax software that I can load onto my XDA II to enable it to sebd and receive faxes? I have a fax number that I had with Orange but O2 do not have the same facilities for fax so I have had to put the number on permanent divert to my home fax. Not good as I cannot read them when I am out on the road working. O2 refused to tell me any fax software as they cannot endorse any companies other than O2, and as O2 do not do the software I am stuffed! Any ideas?
KSE Truefax 2
Try KSE Trufax 2.06 for XDA II, at:
http://www.ksesoftware.com
(although it's not always working with me)
When I download will it wipe off anything I have on my XDA? I am very nervous about downloading stuff as I do not want to loose any info I have on my XDA. Thanks
You can download it and install it simply. It won't wipe anything. When sending a fax, the telephone function is automatically suspended, and, when finished, it goes on again. Sometimes, while sending a fax, the system hangs so you need to make a simple soft reset.
got the trial version can but says no carrier any advice ?
hi jus got the trial version of the sofware when i try to send a fax the program reports - dialing using internal modem - slight pause - then says no carrier signal ....... can you shed some light on this for me please .....
thanks heath.
problem sending faxes !!! solution
hi loaded the software as noted above but on trying out the sofware i kept getting the message no carrier i found some info on the kse website which told me to ring my provider and ask if the sim card was enabled for fax !!!
ang guess what yep i am now waiting for the settings to filter through the system.....
i will report back to this thread with an update in errrrrrr 12 - 24 hours...
reporting back !!!!
very impresive have had the trial version running and have used it succesfully many time to send as yet not received any still working on that but information i have suggests i again need to contact my provider to be issued with a fax number ???....... will keep you all posted. :?
Why we need a fax number from provider?
Why we cannot use a standard gsm number?
Anybody knows another software capable to receive faxes without a special fax number?
:roll:
I beleive you can't fax directly over GSM because it's a completely different set of communication protocols to fax. It's analogue for a start. GSM modems don't know about fax carrier signals etc. What happens when you get a fax number from yoyur provuder is this number goes to a box at your phone provider, which accepts fax protocols and converts things to go via a GSM data channel to your phone.
I wonder if a completely software fax solution would be possible, ie it opens the GSM audio stream and provides a software based implementation of fax comms. Probably impossible as even though anlogue fax and GSM audio are similar bandwidth (9.6Kbps) the GSM audio codec is geared to voice so wouldn't represent the fax singnal adequately.
andyclap said:
the GSM audio codec is geared to voice so wouldn't represent the fax singnal adequately.
Click to expand...
Click to collapse
Fax tones are specifically designed to work over voice systems....
(300 to 3.4K)
as these are the set limitations of earlier Telephone Transmission systems....(4 meg fdm & pcm)
Don't know a lot about GSM though..... :?

XDAII Modem & KSE Fax Problems

Hi everyone..
I have just upgraded my XDAII to the latest and apparently final Radio Stack (117) and rom (172) from O2 so that I could use the KSE Truefax (2.08)...
It doesn't work surprise surprise, instead it tells me the modem has reported an error, nothing more, nothing less, an error, fantastic!
Anyone have any ideas? or similar experiences?
John
have you tried soft or hard reseting the device recieving the errors.
rgds
jim
jfran said:
have you tried soft or hard reseting the device recieving the errors.
rgds
jim
Click to expand...
Click to collapse
Yeah it's still the same...
you need to get a separate fax number from o2 activated on the phone as usual o2 data hadnt tested it before they released the rom upgrade it took 2 weekd to get mine frunning but it wont recieve faxes automaticly and it will kill the celluarline to receive amke sure your pin is disabled other wise it plays up

KSE True Fax 2.0 for Imate JAM

when i get in receive and try to send a fax from my pc or some fax device my imate-jam answers the fax call but repoerted and error and hang.
the error is as follows: :shock:
Modem has reported an error. :evil:
Querying modem...
Initializing modem with "AT E0 V1 Q0 M0 S7=60 S10=10 +CLIP=0; +CRC=0; +CMEE=0; +COLP=0; +CBST=7,0,0"...
Waiting for incoming call...
and then nothing happens.
what may be the problem. is there anyone with the similar problem. :?:
iMate JAM
R 1.13.00
G 1337.43
D 1.12.00 WWE
Kemal KARA
KSE TrueFax 2
the program does not work with the Magician and other PPC that have integrated modems
kse truefax does work on the magician atleast the one in the latest rom 1.12 does...try sending a fax from your Jam. You need to have a seperate data/fax line activated by your telco to be able to recieve faxes on your Jam
SpeedN
can you check which version of KSE comes with the 1.12 ROM?
can you check which version of KSE comes with the 1.12 ROM?
truefax version is 2.09, which i think is actually what it has always been on every Jam rom ive had.
SpeedN
i have the latest version. v.2.09.
i can send faxes thru jam. but can not receive.
i think the problem is ,as speedn said, i don't have my data/fax line activated.
the latest version is 3.01 - does that definitely not work?
please could someone put the one which comes with the latest imate rom up onto the ftp as a seperate cab if they possibly can?
many thanks
Maybe you should pay a little more attention to the truefax site. There are two versions, one being Truefax 2004 3.01 and that DOES NOT work on the magican as it was made for non-phone-edition devices and the second being Truefax 2.09 and that was made for phone-edition-devices and that one works perfectly with the magician.
Incoming faxes can only be received if the device is in flight mode because the wireless interferes with the fax. That is mentioned in the manual too. Sending a fax disables the wireless and sends the fax and afterwards you have to enable wireless again.
Again RTFM!
Calm down dear!
So its truefax 2.09 which works - does anyone have the cab file for this individual install (which according to manual I am entitled to)?
Thanks
I'm not really sure how that works for you (I have a Qtek S110 and that came without Truefax) but you can dl the 2.09 on sites like Handango, PocketGear etc and if Truefax came with your device you should have reg information too. Otherwise you need to contact the support for you device, iMate or whatever that is so they can support you with a valid version.
on the ftp site
ftp://xda:[email protected]/KSE_Fax_v2.09_BA_WWE_0720_unremovable.CAB
hopefully works on the magician!
Should also point out that ORANGE UK will give you a DATA line free and a ANSWERFAX number free as well.
I believe its only the DATA line which is strictly needed for truefax but ...
might be possible that we could forward ANSWERFAX faxes to your magician.
For those that need this for a magician:
http://www.dmmh.nl/xda/files/sort/?device_id=1&submit=submit
this installs version 2.09.
no need to contact your tech support department and wait weeks for no help and no need for any serial. ;P
Holy...
Thats a lot of software and I've no idea what some are used for.
What is "airstrike_103107.CAB" or "BatteryPatch20050411.CAB"???
And does the Truefax from iMate work on Qtek models too???
sainthalo said:
For those that need this for a magician:
http://www.dmmh.nl/xda/files/sort/?device_id=1&submit=submit
this installs version 2.09.
no need to contact your tech support department and wait weeks for no help and no need for any serial. ;P
Click to expand...
Click to collapse
glad to see some ppl ar using my site
I can confirm that this file "Default_KSE_Fax_v2.09_unremovable.CAB" from http://www.dmmh.nl/xda/ website works on the O2 XDA Mini. It sends OK but I don't have the dedicated fax number to receive faxes.

Faxing with Jasjar , it's possible?

Hy, I'm a new owner of a nice MdaPro/Jasjar, and for me is very important to send a fax to my customer or receiving a fax. It is possible with my young favourite.
Would you have a net connection?
V
vijay555 said:
Would you have a net connection?
Yes, but I want to send this fax with GPRS connectipon or with GSM.
Click to expand...
Click to collapse
Dear .
U hv to use KSE True Fax 2.09(d/l from FTP) and your SIM shd have the Data/Fax service activated from yr service provider...
Hi,
can you tell me how you did it. The TrueFax is ver. 2.09 is not recognizing the modem.
If you succeeded you let it running, plz. describe the procedure in detail.
thanx.
KSE's website explicitly stated that it doesn't support HTC Universal
HTC-Universal device without fax software - The already available "Universal" devices manufactured by HTC are not equipped with a fax software. That means, when you purchase one of these Pocket PC Phones, such as MDA Pro, XDA expert, VPA 4, etc. no version of our software KSE Truefax is included. Furthermore no version of our software is available for these devices. Previous versions of Truefax are not compatible with this device type. If you need a fax software please contact your respective net provider.
Click to expand...
Click to collapse
I haven't tried this, but maybe you can give it a go:
MFaxCE -- Don't know if it's WM5 compatible.
http://www.samtechnc.com/eng/introduction/mfax_intro.htm
Anyway I can use Winfax Pro 10 installed on my Windows XP computer to use the Jasjar as a fax modem so that I can fax from my pc connected to the Jasjar via bluetooth. I know I can do this with my Nokia 6600. I tried the same with the Jasjar but it appears that the Winfax Pro does not recognize the Jasjar as a fax modem. Maybe I am doing something wrong or maybe simply that the Jasjar modem is not fax compatible. Any view would be appreciated.
Kind Regards
I remember someone in the BA section posting a working KSE cab file for the BA with WM5.
Just don't have time to find it right now.
I have a big dilema...will it ever be possible to use fax on my qtek 9000? I have all the required fax services on my SIM and software on my phone (TrueFax 2.09), but it still not working to send or receive fax from my device...
And about the fax modem...is this an aditional software, or what because my phone is not detecting any fax modem?
We are the developer of MFaxCE
We are the developer of MFaxCE. Actually, we have already ported our MFaxCE to WM5.0 successfully, but we found that HTC have changed a lot or haven't open the port for fax on WM5.0 device, we still fail to send/receive fax on WM5.0 right now.
However we are working with some manufacturer who is willing to modify their driver to make our MFaxCE capable of fax on their WM5.0 device. And we are also looking forward that HTC can do some modification or disclose some information to us, so that we can make MFaxCE compatiable with all the HTC WM5 device.
We will keep you posted about any news in the future!
@samtech
Sounds great, i really miss Faxing on the Universal.
However, I seriuosly doubt that HTC vill release any info on the internal's of their device. They will more likely give you a datasheet on an upcoming device, and perhaps give you some limited access.
It's very clear that the whole WmMobile business market is centeret on one thing, pushing new devices out the door.
Rom Updates that actually makes our devices work the way they are marketed, are never released......just forget it!
And why should they, we are stupid enoughf to buy the new devices, hoping that it will solve our problems.
Luckily we have some brilliant guys working on the linux Port for the BA, Universal and other devices ( http://forum.xda-developers.com/viewtopic.php?t=35972 )
Doo feel free to join or provide any info you might posses to the community, the more the merrier
On the negative side, it dossent excatly put food on the table, but hopefully it will help us by providing the tools we need to help us do other things that will, without having to constantly monitoring this board to get our devices working within resanoble boundries.
bosjo said:
Sounds great, i really miss Faxing on the Universal.
Click to expand...
Click to collapse
AFAIK Universal does not support V2.0, which will
make it a PITA to support. I don't know if it a hardware
limitation or a phone radio ROM (mis)feature.
Edit:
sorry, it was mgetty+sendfax that does not support v1,
but hylafax does.
http://www.hylafax.org/content/Main_Page

have i got a dodgy rom??

ok sorry if this is really stupid but i am having problems with MMS - no please dont tut and hit the next post :roll: :lol:
problem - not working - "Dialed:Cannot connect for an unknown reason" - helpful!
things tried :
hard reset (yes left it to load all the O2 junk) still not working
O2_UK.cab from my Himalaya (which works fine on XDAII) downloaded from here ages ago.....no joy there either - do i need a different .cab?
manual settings from O2 website...nope!
anything daft that i have missed? i got this for the wife and its making me look silly :?
why couldnt she just get an XDAII!!! i can get that to work
from what i have read on here by reloading all the O2 rubbish after a hard reset it should have set up the GPRS and MMS but as it hasnt i am wondering if i may have been unlucky and got a corrupted extrom from new? i think it unlikely but O2 havnt registered the IMIE yet for me to be able to download the OS from their website or i would try reloading it.
please tell me i am missing something stupid or i will have to admit defeat and take it back to the shop! :roll:
ohh should add this is an O2 branded XDA mini with WM 2005, i never got MMS to work with WM5 on my XDAII but i figured as this was an official release that MMS "should" work out the box.....was i wrong? do i need to use a work around?
thanks for any help
hmm no replies?
surely someone else has had problems and if not then that would be of help to know :roll:
if there is anyone out there with an o2 uk mini that can confirm that the default from a hard reset gives working MMS with no other user changes then i will at least know that i have a faulty unit/ROM
would be apreciated
Sounds weird, if you have installed all the O2 cabs after a hard reset and it is still not working. In Start-Settings-Connections if you click on Manage existing connections for My Work do you see o2 Active? If that is there, and the settings are present in MMS settings on Pocket Outlook, it should be sending. If not, have you tried reflashing with the launch ROM from the my-xda.com website? It's exactly the same ROM as should be one, but maybe your Extended ROM is misisng something? Sorry I can't be more help, hope you get it sorted.
Fin
thanks, yes its a wierd one all right :evil:
all the settings are there and yes i have reloaded all the O2 active junk from a hard reset.
unfortunately as i only bought the phone yesterday the IMIE isn't yet registered with O2 so a cant download the ROM yet :roll:
oh well
thanks for the info at least i can be fairly sure that there is a issue with the device/ROM and its not just me being a plonker! :lol:
If you want the ROM you can get it without entering an IMEI
http://www.my-xda.com/xdaminis_soft3.html
Fin
ok here is the update - and the solution :lol:
1st i got the rom using the IMIE from my phone (they only check the IMIE matches the phone no. - not that it is the correct model)
re flashed the ROM - still no MMS :twisted:
thought for a minute then swapped SIM's and guess what, the plonkers at O2 have for some reason disabled MMS/Data on my wifes SIM!
so for anyone who gets a similar issue call your service provider and make sure the data service has been enabled! - though you might have expected them to have checked that when i first called them with MMS problems yesterday :evil:
hope this might help someone in the future
opentoideas said:
ok here is the update - and the solution :lol:
1st i got the rom using the IMIE from my phone (they only check the IMIE matches the phone no. - not that it is the correct model)
re flashed the ROM - still no MMS :twisted:
thought for a minute then swapped SIM's and guess what, the plonkers at O2 have for some reason disabled MMS/Data on my wifes SIM!
so for anyone who gets a similar issue call your service provider and make sure the data service has been enabled! - though you might have expected them to have checked that when i first called them with MMS problems yesterday :evil:
hope this might help someone in the future
Click to expand...
Click to collapse
D'oh! Oh well at least you know it's not your phone and its easily solved.
well i can't believe they (O2) did this, i went through all this when i took out the contract a year ago so i know it was working before the upgrade so they actually disabled this when i upgraded!
its not like you might wand a data service with a device like the wizzard, is it :roll:

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