Database Users

Universal suddenly shuts down; battery or other problem?

I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?

I'd say it's the battery, 99% sure.
I'ts gotten old and its voltage breaks down under load. If you have proper equipment and a glimpse of an idea what you're doing you should drain about 300mA from the battery and measure its output voltage.
You'll most likely see it going below 3.0V quickly.

I'm afraid I don't have that equipment, but all I really needed to hear was that it's probably the battery.
Now I can stop thinking about it and just order a new batery.

Unexpected reboot - Apparently bettery issue
Hey Holybear, my device shows exactly same symptom, If possible let us know if bat replacement solved the issue>

Holy Bear said:
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
Click to expand...
Click to collapse
I knew I wasn't the only one withthat problem. I think i've prooved it to be a battery faultt. as if you taake te battery out after it gets to that stage where you just can not get it too complete a boot up without it shuttinng down again
take out battery ,place finer oveer all battery trmminals and plug inn your mainss charger it should now boot up and runn fin off the charger unless your finger slips off the battery terminals. thisshsowws it's the temprature sensor in the battery.
I posted a more in depth reply to a guy in the wm6 threads as wifi heeaating up battery wass shutting off his device as well

@ cyberjak
Hmm, the idea that a temperature sensor in the battery causes this problems is interesting. I'd just expect the device not being cappable of rebooting instantly, because there should be a hysteresis implemented in the battery's protection circuit.
I had the exact same problems and described them elsewhere, but in my case it surely wasn't an issue of temperature.
I'd suggest to take out the battery and wait about an hour for the device and the battery to cool off. Most likely the battery will then take a complete boot but shut down soon after that - without having gotten near to "warm" yet.
If this happens you can be sure that the battery itself is dead without needing to measure anything.

Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Tried TCPMP: went dead after three minutes.
So in my experience the above didn't help battery performance.
Am going to get a new battery in a few days; I'll keep you posted on progress as I try with a fresh battery.

I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.

oh you know wat i have the same problem with my Jasjar and the bigest problem that there is no batteries on market for Jasjars in my country....its looks like im living in Jurassic Century!!!

If you want i can send you a battery xplayer, they're quite cheap here.

Rc-Blob said:
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
Click to expand...
Click to collapse
I ordered a regular battery replacement, but maybe I'll add a 3100mAh as well.
I could use it as a media player during long train trips.

Holy Bear said:
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Click to expand...
Click to collapse
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky

Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
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Click to collapse
Oh Thanx Rc-Blob....bt there is No way even to send me no addresses no posting in my country...am from kurdistan of Iraq...thanks again its looks like u sent me one...bt I even have brother in USA he can't send me...except if some one come from there so i have to wait...thanks buddy...

EvilJogga said:
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
Click to expand...
Click to collapse
hhh ok buddy you too for care....but there is realy no way i have to wait tell some one(my brothers friend) come from USA so he can get me one from there....its ok...i can use it yet as a normal mobile...i have some other devices for multimedia right now i can wait there is no any other ways....thanks...

Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
Click to expand...
Click to collapse
Thanx for helping the guy,yo folks on xda are the best

Just to give you all the end of the story:
I ordered a regular replacement and a 3200 mAh one, and both have returned my Universal to a well-used life.
Thanks again to everyone helping me out here.

For you guys does the device switch off only when the battery is low, or any time. Cause I have this problem as well, and I was SURE that it wasn't a battery problem until I read this thread. The phone switches off intermittently, sometimes after only 3' talk time right after it had been charging for a full 8 hours! Also, usually if I let it sit there for a few hours I could then turn it back on and it would last a full day, so I knew it wasn't due to low battery.
The overheating theory would explain my problem, as, now that I think about it, all my seemingly-random shutdowns were during radio activity (making or receiving calls, especially when the phone was searching for signal, or wifi, which would almost instantly kill it). Strange that it overheats like this, most phone batteries simply run out of charge faster and faster until they can't hold a charge at all, but mine lasts almost as long as it always lasted even though it's 2 years old - unless I get the shutdown thing of course.

I asked this in another thread, but since this one is full of people who got replacement batteries I'll repeat my question here as well:
How much thicker than the standard battery are the 3100 and the 4200mAh ones?

I also got this problem recently, so I bought a new battery and although it's only a 1600mAh battery it runs great again

hey roodkapje ive got that same problem with my battery for my spv m5000 the bad news is that i cant get that batery in barbados so im all out to see

[Q] Strange Battery Issue

Hello everyone, My Note3 (SM900) is acting strangely battery-wise. It has been rooted for over a year and using custom recovery. On the last weekend I did an upgrade to Android L but the issue remains same.
After charging to %100 everything is OK until the battery hits around %70. After that point, while using phone (call or usage) signal meter shows that zero like image(no signal), phone gets freezed for a second or less, shows critical battery warning for just a moment and then it reboots. When it boots up, it says battery is at %0 or %1 and if I leave the phone alone, battery percentage starts to rise up to about where it was reset. By the way, if I try to use the phone after reboot, sometimes it just powers off just like when it does while empty battery.
I tried to reset battery stats according to a xda post but it didn't solved my issue, so I have reinstalled Android L. Issue still remains. I would buy a new battery or send the device to warranty but first I want to make sure it is related to hardware. Also I am not sure if Samsung will say device is unlocked so its out of warranty.
Any help is appriciated.

Flash another rom

That's a dead battery.
If a device shuts down at a decent percentage and then shows low percentage when it turns back on, it's time for a new battery.
Depending on where you're from you probably don't have a warranty on the battery anymore anyway, (It's mostly 6 months or a year), and it's easier and a whole lot cheaper to order a fresh battery than send your phone in for 2 weeks and deal with Samsung's KNOX policy and the mandatory research costs of around 70 quid. A new battery is about 25 quid.

ShadowLea said:
That's a dead battery.
If a device shuts down at a decent percentage and then shows low percentage when it turns back on, it's time for a new battery.
Depending on where you're from you probably don't have a warranty on the battery anymore anyway, (It's mostly 6 months or a year), and it's easier and a whole lot cheaper to order a fresh battery than send your phone in for 2 weeks and deal with Samsung's KNOX policy and the mandatory research costs of around 70 quid. A new battery is about 25 quid.
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Click to collapse
thanks for the info. do you mind suggesting a high capacity battery instead of official samsung one?
 @Kenny, i have already flashed a new rom.

erkanea said:
thanks for the info. do you mind suggesting a high capacity battery instead of official samsung one?
@Kenny, i have already flashed a new rom.
Click to expand...
Click to collapse
If you don't mind the size increase (It about doubles the thickness), the ZeroLemon 10.000mAh is the ultimate way to go. That'll last you a week with intensive use. Thread with links here: http://forum.xda-developers.com/showthread.php?t=2781990
If that's a bit too thick, your best bet is to nose through the Accessories board, there's quite a lot of options (And sadly I don't know them...). http://forum.xda-developers.com/galaxy-note-3/accessories

Samsung s7 Edge not compatible with os 6.0.1?

Hello guys!.It's my first time here. So, I have some questions regarding this problem
I bought my S7E around july, and it had amazing battery life, It lasted around 30hours++ but I drained the battery by playing games so I can charge my phone before 5pm(my office hours) to avoid over charging when I go to bed. I even used the best perfomance that time, gps on, gestures on, etc.But still at least it lasted for 27hours.Now, it only lasts for about 12 hours something. Ive never overcharged it. The moment I saw the green led, i plugged off the charger.
Can anyone fix this? well please don't tell me to turn off all the features, I had them on and still I got to use 27hours. I dont know when I did the update, maybe os 6.0.1 is draining the battery?or any suggestion?
Thank you

Go to Settings>Battery and view the usage to see what app is using it much battery.

You can NOT overcharge the battery of your S7 Edge. I've always kept my phones on the charger over night and never had problems. I'm doing that since the HTC Magic (T-Mobile G1). It has overcharge protection. It is NOT good to drain a Lithium-Ion battery down to a few %. A Lithium-Ion battery operates the best when charged >40% and at average room temperature. For more info, visit batteryuniversity.com.

nitrous² said:
You can NOT overcharge the battery of your S7 Edge. I've always kept my phones on the charger over night and never had problems. I'm doing that since the HTC Magic (T-Mobile G1). It has overcharge protection. It is NOT good to drain a Lithium-Ion battery down to a few %. A Lithium-Ion battery operates the best when charged >40% and at average room temperature. For more info, visit batteryuniversity.com.
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Click to collapse
Nope. I never drain my battery.I keep my battery until 20% then charge it directly. I know how to take care of Lion battery. Ive heard about the overcharging protection feature but i'm not sure whether it works.we never know whether that program runs on background or not since we cant track it.

kylelopez20 said:
Go to Settings>Battery and view the usage to see what app is using it much battery.
Click to expand...
Click to collapse
well,i tracked that down but found nothing.all normal. but still 30hours down to 12 is real problem.

chriszzz18 said:
Nope. I never drain my battery.I keep my battery until 20% then charge it directly. I know how to take care of Lion battery. Ive heard about the overcharging protection feature but i'm not sure whether it works.we never know whether that program runs on background or not since we cant track it.
Click to expand...
Click to collapse
Well, then don't charge overnight. You're problem is most likely software related anyway unless your battery is very old and/or you overstressed the battery too often which can't be because the S7 Edge isn't that old and you "...know how to take care of Lion battery". I think you meant Li-Ion but w/e. A defective battery is possible but very unlikely. BTW overcharge protection is not a program. It's a physical thing soldered onto the battery/charger PCB. Hardware. There's one built into the battery and one inside the charger and of course we can track it. You can't because you probably don't have the equipment + knowledge to test it. If you're so concerned, you should really read about it. After all, you're dealing with a highly reactive metal.

nitrous² said:
Well, then don't charge overnight. You're problem is most likely software related anyway unless your battery is very old and/or you overstressed the battery too often which can't be because the S7 Edge isn't that old and you "...know how to take care of Lion battery". I think you meant Li-Ion but w/e. A defective battery is possible but very unlikely. BTW overcharge protection is not a program. It's a physical thing soldered onto the battery/charger PCB. Hardware. There's one built into the battery and one inside the charger and of course we can track it. You can't because you probably don't have the equipment + knowledge to test it. If you're so concerned, you should really read about it. After all, you're dealing with a highly reactive metal.
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Click to collapse
Well that's why i charge my phone at my office:crying:
i wonder if the OS is the problem. I've heard about drivers not compatible on s7 using 6.0.1 so the background data keeps working such as gear vr service. It wasnt there before. and OM Customize. So, if i overstressed my battery, it will damage my battery? I did that before to charge my phone between morning to evening.

chriszzz18 said:
Well that's why i charge my phone at my office:crying:
i wonder if the OS is the problem. I've heard about drivers not compatible on s7 using 6.0.1 so the background data keeps working such as gear vr service. It wasnt there before. and OM Customize. So, if i overstressed my battery, it will damage my battery? I did that before to charge my phone between morning to evening.
Click to expand...
Click to collapse
You're hearing really weird things buddy The S7 Edge has always been running Android 6.x.x. It never ran any other Android version. The drivers are fully compatible. In fact, the drivers on a Samsung are as compatible as drivers can get, since SoC, Camera Sensor and many other parts of the phone are coming from the same manufacturer; Samsung.
My guess, and I can only guess since we'd have to see your battery stats for more detailed explanations, is that you either ran into the Android System-, or Google Play Services battery drain bug that occurs after an OTA update. These problems date back all the way back to the Galaxy S2.
I'd recommend you first flash a stock ROM using the "HOME_CSC" file. This will NOT wipe anything from your phone. Only the core system and stuff will be reinstalled. If you still have this problem, try flashing a stock firmware using the regular "CSC" file. Always make a backup first. The regular CSC file will WIPE EVERYTHING from your phone, including internal storage but it won't touch you MicroSD. Now you start with a freshly installed Android and see if it solved your problem.

nitrous² said:
You're hearing really weird things buddy The S7 Edge has always been running Android 6.x.x. It never ran any other Android version. The drivers are fully compatible. In fact, the drivers on a Samsung are as compatible as drivers can get, since SoC, Camera Sensor and many other parts of the phone are coming from the same manufacturer; Samsung.
My guess, and I can only guess since we'd have to see your battery stats for more detailed explanations, is that you either ran into the Android System-, or Google Play Services battery drain bug that occurs after an OTA update. These problems date back all the way back to the Galaxy S2.
I'd recommend you first flash a stock ROM using the "HOME_CSC" file. This will NOT wipe anything from your phone. Only the core system and stuff will be reinstalled. If you still have this problem, try flashing a stock firmware using the regular "CSC" file. Always make a backup first. The regular CSC file will WIPE EVERYTHING from your phone, including internal storage but it won't touch you MicroSD. Now you start with a freshly installed Android and see if it solved your problem.
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Click to collapse
Hello mate,I am sorry for my late reply since I gave up. I am trying to solve this again.
Well, can you tell me where can i get the stock firmware? I am from Indonesia(well I think some parts of the continents have different firmware).I wanted to flash it tho but I am afraid I got some "hacked" firmware.
well,the battery usage looks normal to me.
google play services around 5-15%
android OS 15-20%
android system 15-20%
but still,it drains too much>,<
Let me try to upload a pict of it.
Additional information : Slept 8 hours while listening to music and it drained from 55% to 2%.I mean this is really insane.That's why I am taking serious action now. The first time I bought it with the same settings and apps + I turned on always on display and night clock while listening to the music for 8 hours of sleeping,it only drains 10-20%.
I took this ss because I got 30hours on time : link
these are the drained ones.15Nov and 9 Dec
15Nov
9Dec
Thank you mate

First out of all. How much SOT (Screen On Time) do You get?
To check that go to battery usage at the end of the day or when You have 20% and in battery usage tap on screen and take a screenshot.
Second.
Certain firmware updates decrease battery life a little.
And third.
You can disable apps that are draining Your battery if You don't need them.
Also for a really good battery info what uses Your battery etc You can download GSAM battery monitor from play store.

ProtoDeVNan0 said:
First out of all. How much SOT (Screen On Time) do You get?
To check that go to battery usage at the end of the day or when You have 20% and in battery usage tap on screen and take a screenshot.
Second.
Certain firmware updates decrease battery life a little.
And third.
You can disable apps that are draining Your battery if You don't need them.
Also for a really good battery info what uses Your battery etc You can download GSAM battery monitor from play store.
Click to expand...
Click to collapse
well from the time being, i think my network operator is draining my battery.I tried to turn off my mobile network last night and used wifi instead.I lost 1% for 8 hours.Well, I changed my network operator around october and since then I felt the battery drain. I already sent report to the provider hope they solve it.
But I wonder, my network operator has good 4g coverage here, why does it drain too much? My old operator had only 3g coverage.Is there any way for me to track down my operator whether they are using too much battery to search network coverage maybe?

Newest firmware always decrease battery life a little

Seriously, WTF Battery Perf on 5zC

Seriously, what's wrong with the Z5 compact? the Z3 compact was a longhaul wonder but I had to upgrade, since the back cover piece of "glass" was so fragile, it broke several times without much or any force exposed to it. Exchanging it anyway never got it waterproof again.
But the longer the more updates are coming to the Z5 compact, the less it's battery holds and I only got it since March this year!
I make it barely through the day on one charge with 1h of screen on time max!
As you can see in the attached screenshots today it's down to below 30% at 3 o'clock in the afternoon after disconnecting it from the charger this morning at 8 o'clock and I haven't used it much since... 15 minutes of listening to music, occational web searches and e-mail reading. I'm on the latest official Marshmallow (32.2.A.0.253), no root, no bl unlock, all stock!
what shall I do?
sorry for venting a bit...
cheers
Lyndon

The latest is .305, upgrade, debloat, post results.

Im having similar issues, same version. Checking for updates tells me that my phone is at the latest version

With latest soft . 305 the battery is better than before.

Same here, this phone is melting the battery like butter under the sun.
Impossible to determine which processus is faulty but it wasn't the case some weeks ago.

Update your phone to .305 (flash it completely)

works on my machine

So I factory reset over the weekend, and did not turn device encryption back on (I had it on previously)... and I've noticed hugely improved performance and battery life, and drastically cooler temperatures. On one hand, it could be that the factory reset cleared something that was causing issues; but on the other, device encryption, by definition, requires more CPU cycles, which will heat up a device and cause battery drain and slower performance.
I know that it sucks having to make the trade-off (if device encryption was a contributing factor), but if you have encryption turned on and have problems with the phone getting really hot, performing poorly, or draining battery, consider turning it off.
Perhaps it would be less of an issue with a different processor, but Sony did stick us with the 810, so... lol

Where in the menu is this encryption?

Yep, hard reset cured my z5c too. Something kept it awake and I couldn't find what. It was over 30 proc. battery drain over night, now it's 3 and 3-5 hours screen on time.

propov said:
Where in the menu is this encryption?
Click to expand...
Click to collapse
It's not turned on by default, so if you didn't turn it on, it's probably not on.
It's under the Security settings. There are buttons to "Encrypt Phone" and "Encrypt SD Card."

Ever since i upgraded to 32.2.a.0.305 which was a mandatory update; my battery drained a lot faster similar to TS. So I have to factory reformat again? I've done this 3x already since I got my phone back in February. I'm so frustrated right now with Android; I don't even know who to blame; google or sony.
My phone was ok before the october updates; the low power mode would kick in and i could see the power graph go more horizontal as time has passed. Now it is a direct slump down from 6pm (full) to 6am (15%) and I was asleep during this time.
reformat? that will take considerable amount of time. I'm a working professional and I have a family with responsibilities. iOS is looking more and more enticing as the days go by as I use this phone.
I was happy that the z5c has a larger battery and can charge 50% faster (with qc 2.0) but it happens to also drains 2x faster.
Even if android is a superior OS than iOS (IMO); it is so very unreliable and unpredictable. I just want to feel relaxed (peace of mind) that my phone will be available when I need it the most. Now every time I go out I have to think about not forgetting to bring a powerbank; so much for a compact android phone. my powerbank + z5c is bigger than the iphone plus.

I've solved the problem, I'm back on Lollipop 5.1.1 with the 32.0.A.4.11-R3B FW.
The difference is really huge whether in terms of battery, reactivity and useful features. Today the phone have used 15% of battery where it would have usually used 45% in the same time on MM.
I'm like Chadie, I don't know who is to blame, Sony or Google, but this MM fw on the Z5C is a shame.

Chadie said:
reformat? that will take considerable amount of time. I'm a working professional and I have a family with responsibilities. iOS is looking more and more enticing as the days go by as I use this phone.
[...]
Even if android is a superior OS than iOS (IMO); it is so very unreliable and unpredictable. I just want to feel relaxed (peace of mind) that my phone will be available when I need it the most. Now every time I go out I have to think about not forgetting to bring a powerbank; so much for a compact android phone. my powerbank + z5c is bigger than the iphone plus.
Click to expand...
Click to collapse
If you think iOS doesn't have problems, you're in for a surprise. lol
Yes, it sucks having to factory reset, but I'm a working professional, too, and I found the time to do it on a Sunday morning. It's worth it. Google can restore most of your settings and apps, you'll just have to manually reconnect Bluetooth devices and set up your home screen again.

I was really shocked with the battery life coming from 4.4.2 on my z1c HEAVILY modded/tweaked was getting 2 day battery life and upto 9hrs screen on time (NINE HOURS!).
But yeah I now got the z5c (r.i.p z1c best phone ever) for 60 quid brand new because my mate didn't want it anymore got iPhone instead lol but since I updated to .305 over the past few days the battery has REALLY improved like it's magically calibrated itself or something and I'm getting comfy 1.5days out of it, I don't know how much screen on time as MM doesn't show you anymore but hey I've noticed a massive improvement.

mindyabiznis said:
I don't know how much screen on time as MM doesn't show you anymore but hey I've noticed a massive improvement.
Click to expand...
Click to collapse
Download GSam Battery Monitor if you want that functionality back. It'll tell you screen time, as well as all sorts of other usage metrics that impact battery life.

Mathman85 said:
Yes, it sucks having to factory reset, but I'm a working professional, too, and I found the time to do it on a Sunday morning. It's worth it. Google can restore most of your settings and apps, you'll just have to manually reconnect Bluetooth devices and set up your home screen again.
Click to expand...
Click to collapse
I can confirm that factory reset is unfortunately the best solution.
For my work, i had to update a dozen of Xperia M4 aqua, which is famous for poor memory available ( 8gb version).
So i compared reseted and not reseted available memory after update and can tell you there is a big difference.
That's why i now make my best to convince users to factory reset after update.
An updated system will never be as efficient as a clean installed one.

Mathman85 said:
If you think iOS doesn't have problems, you're in for a surprise. lol
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Click to collapse
I know about them; i have both phones but android is my primary one. Better those than having an unreliable charge on my phone.

Chadie said:
I know about them; i have both phones but android is my primary one. Better those than having an unreliable charge on my phone.
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Click to collapse
https://discussions.apple.com/thread/7676533?start=0&tstart=0
http://www.iphonehacks.com/2016/10/how-to-fix-iphone-7-battery-life-problems.html
---------- Post added at 10:35 AM ---------- Previous post was at 10:25 AM ----------
Just following up... after the reset, the battery life, especially at idle, has been rocking. Here's last night while I was sleeping (note that I do not charge my phones overnight, since it's bad to charge a Li-Ion battery to 100% and I wouldn't be awake to disconnect it before that happened):
This is on build 32.2.A.0.305, and the phone is not rooted (it is completely stock firmware).

Compared to z3c this phone is an epic fail.

S10+(SM-G975U1) battery life went bad

Does anyone know that is wrong with my phone?
the standby battery life off the chart
i can get close to 9h SOT stright no problem,but if i leave it on standby i can't even get 16hours out of it
no warm,hot or something like that
i thought it was the battery but it is still the same after replace the battery
i've try anything i can find on internet
1.Disable AOD
2.Reset network setting
3.airplane mode
4.factory reset
5.screen resolution
6.adaptive brightness,adaptive power saving
7.reflash firmware
8.replace new battery
9.switch it off for 24hours(not even lose 1%)
i'm ran out of idea now
if anybody know what wrong with this phone please help me
sorry for my english ><

You might need to take it somewhere and have a tech look at it or contact Samsung on it or claim warranty with Samsung.

See if it does it in safe mode.
Probably a rogue apk(s)... a software issue.

okay i'm going to give a try on safe mode

it's still there losing a about 15% over 5 hours on idle.

Same on my note 10. Battery live just went bad over nigh, exactly 1 year after I bough the phone. So I guess this is build in to make us upgrade to the next gen phone. I won't even waste my money to replace the battery because I know it won't make any difference. Typical $am$ung

zackyo said:
it's still there losing a about 15% over 5 hours on idle.
Click to expand...
Click to collapse
I'm running on Pie with a 10+ so you may have different issues/solutions. One of the big reasons I never upgrade; I have this phone optimized, it's fast, stable, reasonably secure and I like it. Took a lot of time to get to this point.
Lol, I'm still happily running W7x64
Probably a Google apk; Backup Transport*, Google Services Framework and Google Play Services are known offenders.
Try clearing their data.
I package block the first 2 and use Karma Firewall to block GP Services except when I need it for gmail or gmaps.
In Developer options look at running services.
Also in the same look at Standby apps; all buckets should show as active. If not then power management** is active, disable all power management; Android will manage it's self nicely.
Enable only the "Optimized" option for display/cpu and fast charging in Device Care.
Use the factory load version of Device Care if on Pie. Firewall block it though after which use it's system cache cleaner.
Download Galaxy Labs Battery Tracker from the Galaxy store.
Download Karma Firewall from Playstore.
Consider using this: https://www.packagedisabler.com/
*turning off backup Transport in goggle settings doesn't stop it and Framework is a dependency of the former I think. It needs blocked too and will still show as running but at a very reduce amount.
Occasionally even when blocked all 3 need their data cleared to stop excessive battery usage.
**track down the roque apks one by one and deal with them without using power management options.

Burllz said:
Same on my note 10. Battery live just went bad over nigh, exactly 1 year after I bough the phone. So I guess this is build in to make us upgrade to the next gen phone. I won't even waste my money to replace the battery because I know it won't make any difference. Typical $am$ung
Click to expand...
Click to collapse
i completely agree with you
there no point replacing the battery like i did
Li-Ion/Li-Poly can't go bad in just 1 night unless it blow up or something
even my previous note 5 battery can take charge day in day out for over 3years without needing a new battery.

blackhawk said:
I'm running on Pie with a 10+ so you may have different issues/solutions. One of the big reasons I never upgrade; I have this phone optimized, it's fast, stable, reasonably secure and I like it. Took a lot of time to get to this point.
Lol, I'm still happily running W7x64
Probably a Google apk; Backup Transport*, Google Services Framework and Google Play Services are known offenders.
Try clearing their data.
I package block the first 2 and use Karma Firewall to block GP Services except when I need it for gmail or gmaps.
*turning off backup Transport in goggle settings doesn't stop it and Framework is a dependency of the former I think. It needs blocked too and will still show as running but at a very reduce amount.
Occasionally even when blocked all 3 need their data cleared to stop excessive battery usage.
Click to expand...
Click to collapse
i wish i can downgrade it back to pie and stay there like you did,but now i'm stuck with Bit 4 firmware can't even roll it back to OneUi 2.1
now i'm going to give a try to disable those stuff like you said xD

Burllz said:
Same on my note 10. Battery live just went bad over nigh, exactly 1 year after I bough the phone. So I guess this is build in to make us upgrade to the next gen phone. I won't even waste my money to replace the battery because I know it won't make any difference. Typical $am$ung
Click to expand...
Click to collapse
Avoid charging to 100%
Avoid draining below 30%
Never charge battery if temp is below 60F and especially if freezing or below.
Ideal charging start charging temp seems to be about 80-90F
Keep battery temp below 100F whenever possible.
Shut it down or cool it if battery reaches 105F when using it.
Li's like small frequent midrange charge cycles*.
I run between 40-65% normally and fast charge it 3 to 4 times a day.
A charge takes about 10-12 minutes.
I'm at over a year and not seeing any detectable deterioration yet.
*this can extend the battery life by hundreds even thousands of full charge cycles.

zackyo said:
i wish i can downgrade it back to pie and stay there like you did,but now i'm stuck with Bit 4 firmware can't even roll it back to OneUi 2.1
now i'm going to give a try to disable those stuff like you said xD
Click to expand...
Click to collapse
Live and learn. Play with it and sort it out.
You could always get it flashed back to the original firmware if worse comes to worst... hopefully that won't be necessary.

blackhawk said:
Avoid charging to 100%
Avoid draining below 30%
Never charge battery if temp is below 60F and especially if freezing or below.
Ideal charging start charging temp seems to be about 80-90F
Keep battery temp below 100F whenever possible.
Shut it down or cool it if battery reaches 105F when using it.
Li's like small frequent midrange charge cycles*.
I run between 40-65% normally and fast charge it 3 to 4 times a day.
A charge takes about 10-12 minutes.
I'm at over a year and not seeing any detectable deterioration yet.
*this can extend the battery life by hundreds even thousands of full charge cycles.
Click to expand...
Click to collapse
agree,this will reduce the stress on the battery except on Note4,that phone just keep asking for new battery every
6-12months no matter what i do.
for me personally i just use it as day in day out like most people do course i don't mind replacing the battery every 1-2 years as long it works the way it should,i mean not the way my S10+ does right now ><
blackhawk said:
Live and learn. Play with it and sort it out.
You could always get it flashed back to the original firmware if worse comes to worst... hopefully that won't be necessary.
Click to expand...
Click to collapse
i totally understand what you meant xD and yeah hopefully that won't be necessary.

zackyo said:
agree,this will reduce the stress on the battery except on Note4,that phone just keep asking for new battery every
6-12months no matter what i do.
for me personally i just use it as day in day out like most people do course i don't mind replacing the battery every 1-2 years as long it works the way it should,i mean not the way my S10+ does right now ><
Click to expand...
Click to collapse
I haven't been a saint with the 10+'a battery but the insults add up if you do it every day.
Likewise being conservative with the charging and temp parameters should too.
It will be interesting how long this battery lasts as I use the phone a lot.
Accubattery to spite it's faults is a good monitoring tool. It's charge reminder is handy and it's milliamp overlay has been useful.
It also logs charge/discharge milliamps and times which is probably the best battery indicator.

speaking of discharge rate,may i know whats your?
mine was like 100ma-150ma on idle off screen thats pretty high even compare to 3 years old device

zackyo said:
speaking of discharge rate,may i know whats your?
mine was like 100ma-150ma on idle off screen thats pretty high even compare to 3 years old device
Click to expand...
Click to collapse
Sounds normal even low for idle SOT...

blackhawk said:
Sounds normal even low for idle SOT...
Click to expand...
Click to collapse
okay noted thanks.
look like i'm going to dive deeper into this device then
not giving up on this beauty devices yet

zackyo said:
okay noted thanks.
look like i'm going to dive deeper into this device then
not giving up on this beauty devices yet
Click to expand...
Click to collapse
Disable Android updates. Only update after others have given feedback and you have more to gain than loss. Once you update you may well need to start this witch hunt all over.
Androids are fun to play with... go to it

noted,will do
do you recommended me to rollback to 1st 4 bin Nov firmware or just stick with current firmware?

zackyo said:
noted,will do
do you recommended me to rollback to 1st 4 bin Nov firmware or just stick with current firmware?
Click to expand...
Click to collapse
Depends what you want. If not sure, play with this one for a while.
I'm still running on Pie on my 10+ so I don't bother looking much at updates.
I'm not pleased with Q though so it's a no brainer to stay with Pie. At this point I have near zero issues, it's fast, stable, it does all I need it to do and runs the apps I use well.

zackyo said:
Does anyone know that is wrong with my phone?
the standby battery life off the chart
i can get close to 9h SOT stright no problem,but if i leave it on standby i can't even get 16hours out of it
no warm,hot or something like that
i thought it was the battery but it is still the same after replace the battery
i've try anything i can find on internet
1.Disable AOD
2.Reset network setting
3.airplane mode
4.factory reset
5.screen resolution
6.adaptive brightness,adaptive power saving
7.reflash firmware
8.replace new battery
9.switch it off for 24hours(not even lose 1%)
i'm ran out of idea now
if anybody know what wrong with this phone please help me
sorry for my english ><
Click to expand...
Click to collapse
Dial *#0228# in telephone app , and a advanced-looking app will pop up, click on quick start, neglect any warning messages.