Problems with nvidia shield TV Pro 2019 - Nvidia Shield TV & Shield TV Pro (2019) Questions

good guys, i have a long time have an nvidia shield TV Pro 2019, since a few months ago I have had many problems with it, especially with the remote control, sometimes it just does not work.
awesome how a great box like this was abandoned by nvidia.

Elionildo said:
good guys, i have a long time have an nvidia shield TV Pro 2019, since a few months ago I have had many problems with it, especially with the remote control, sometimes it just does not work.
awesome how a great box like this was abandoned by nvidia.
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Have you un-paired then re-paired the controller? Which o.s are you running? Does your remote have the "latch" to hold battery cover on, or the original 2019 remote without the slide lock? 1st unit i bought had remote without latch....stopped working intermittently after about 5 or 6 months, replaced with newer version and has been fine since.

louforgiveno said:
Have you un-paired then re-paired the controller? Which o.s are you running? Does your remote have the "latch" to hold battery cover on, or the original 2019 remote without the slide lock? 1st unit i bought had remote without latch....stopped working intermittently after about 5 or 6 months, replaced with newer version and has been fine since
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Click to collapse
thanks for replying.
the control is the original that came when I bought it. i'm not sure if the problem is in the control because I also have another one that works in the box, and sometimes the box does not answer it too, so I think what hangs is the box, and not necessarily the control.

Elionildo said:
thanks for replying.
the control is the original that came when I bought it. i'm not sure if the problem is in the control because I also have another one that works in the box, and sometimes the box does not answer it too, so I think what hangs is the box, and not necessarily the control.
Click to expand...
Click to collapse
Then next I'd say check/clean the vent on frontside (bottom)...i didn't check mine for nearly a year, only checked the back vent because i forgot there was the intake upfront.
Anyway it was clogged pretty good, won't be forgetting to clean there.

Related

9 functions super-multi-adapter

What do you think of this item :
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MESELX:IT&item=160314536910 ?
Has anyone tried it ?
Yup. Comes stock with the ATT Fuze. I think you have to edit the registry to allow video output with the adapter. Iv long forgottn, but yes it does work as advertised. Allows charging while using headphone jack which is nice for that nap on the couch, or playing movies on a tv.
i ordered one of these 1st one did not come but got 2nd one.absolute rubbish is all i can say.The on board mic is an anoying waste of time as u cant switch it off,an annoying humm comes through the sound to the tv in tv mode(pic not bad),dose not sound as good as inline 3.5 adapter allso dose not allow booster and it is ruddy hugeso forget useing it in yer pokket so i would not recomend it but thats my experiance off it
cablesmith warning
I tried to order that cable but all I got was the confirmation that PayPal paid him. Nothing after that. No communication, no response to emails, and obviously no cable. Filed dispute with PayPal and keeping the details up to date on www.myspace.com/ebayscammed
I researched this after I ordered mine several weeks ago before he stopped selling them and found where someone had written this, which was same experience for me as well:
"The one I got from cablesmith worked great for me. He had a close family member pass away and just didn't take care of business stuff for a couple of weeks. When I finally got the device I noticed it seemed to give an audible hum on the TV, but I read the instructions provided and was able to take care of it by putting the volume on the phone all the way up with the TV volume down a bit. All functions work perfectly as advertised."

My second A500 just died

My first A500 would not turn on, only worked once. This second one has been working ok, but today it won't boot and just sits with the acer logo on the screen.
I am not sure if applying a screen protector is the cause (moisture), but it was working after I had installed it, but quit shortly after that. Coincidence? I'm not sure, but I don't think best buy is going to like me returning a second one.
Update: I got it to boot by holding the down volume while powering on. It cleared the cache and then froze at the point where it was loading the recovery image. I powered it off and on again and it now works. Strange...
Rob
I bought two Iconias at costco last weekend...One for me Saturday, and the wifes Sunday.
What I am frustrated with is that today I loaded gps test and found that my tablet I got Saturday would not lock ANY GPS sats. My wifes tablet I got Sunday locks up to 9 sats easily.
So off to Costco I went to return my Tablet. When there I got the last boxed unit they had ( only the display left after mine). Got home , charged it and set it up...downloaded and ran GPS test...only 4 sats , but it actually locks faster than the wifes....Although I don't think it is as accurate a position. A little miffed, but happy that the GPS was at leasat working I decided to check the rest out, only to find that the Micro SD card reader is toast.... It won't read any card I try ( I have 3 1, 2 and 16GB ones that all read correctly in the wifes.) It looks like the card read pickup is damaged as I see some twisted copper lands in the new one where the wifes looks clean in the slot. I was careful inserting the card and I think it was just screwed when I got it. So tomorrow its back to another Costco again, in hopes they are still in stock somewhere in town.
Another problem...both my wife and my first tablet had no micro HDMI cable in the box. The one I got today had one....
the strange thing is there is not one called out in the box package contents.
But then I saw that several others mentioned they received one in their boxes.
I absolutely LOVE the tablet. Just hope I can get one that works on ALL functions, tomorrow morning. Maybe I'll buy two...I can always return the extra if the first works well. And costcos return policy is very accomodating.
but QC must be something of a problem on these .
Yeah, This my sec one from costco too. My first one gps took 10 to 15min to lock or sometimes it didn't. The new i got today lock with in sec...but the new one did not have the hmdi cable. So I call them and they said to come get it. I'm pick it up tomorrow.
no hdmi
Mine had a USB cable in the box no HDMI. Who knows what's up with this stuff anymore.but I do love my tab. Only issue is now my spouse bonnie wants one grrrrrr.
Guess I will be buying another or sleeping in guest room. Helppppppp
erica_renee said:
Mine had a USB cable in the box no HDMI. Who knows what's up with this stuff anymore.but I do love my tab. Only issue is now my spouse bonnie wants one grrrrrr.
Guess I will be buying another or sleeping in guest room. Helppppppp
Click to expand...
Click to collapse
They don't come with the HDMI cable, but I found one on eBay around $5 and only took a week to send.
I got mine from a random Russian internet-shop, runs decent so far, was bought in the beginning of May. However, there was no HDMI cable in the box, but I think Acer doesnt' state they provide one as retail.
Buy the Gizmo Dork kit from amazon its great for travel and it includes an hdmi cable and a usb cable. Very very good price.
Just got back with 2 new iconias. No hdmi cables in either. and both take 10-15 minutes to get gps lock..never more than 5 sats located and only if I take them outside completely. SD card slot is good on both.
Disappointing. both of these are newer kernels and build numbers
than the other three ( one of which works for gps.)
.
old versions is kernel 2.6.36.3-00001-g9b3ce2b Build A500 1.104.02 Com Gen 1
new version is kernel 2.6.36.3-00001-g44a8bac Build A500 1.145.09 Com Gen 1
I am toying with the idea of forgetting the GPS functions since I already have one anyway for the car. But it is supposed to work and others have it doing so.
not sure what to do .
I bought mine almost 2 months ago and it came with HDMI cable and Acer case...
I was comparing the Asus and the Acer GPS functions with google maps at the store today.
- The Asus found the location right away, almost instantly.
- The acer would time out trying to find the location, but eventually it did.
My own A500 usually times out trying to find the location. I tested it a few minutes ago and it took about 20 seconds to work. I then tested with gps essentials and it locked within 3 seconds, finding 9 sattelites.
It's finicky sometimes. I'm going to do more testing before my return window disappears.
Rob

RK8 HDMI issue

I got an RK8 box and runs great with my 4k TV. Exception being HDMI. When I turn on the RK8, it will not display on my TV. I have to unplug the HDMI from the box and plug it back in and than it will work. Is there a setting that I'm missing?
It's plugged into my HDMI port on the LG for 2.0. The TV also recognizes it as an HDMI 2.0 devices and switches the tv to 10bit colour on that port. Only issue is unplugging and plugging back in the HDMI cable to it to show.
Hi Kevin. Have had the RK8 for a couple of months now, and after the first couple of weeks using it on my Samsung UE65JU6070, I can no longer switch it on with my remote (switching off works fine), thus I have gotten used to unplug/replug the power cord. Maybe it's the same issue you're experiencing? I'll check tonight if unplugging/replugging the HDMI cable does the same trick for me as the power cord.
Can I ask, what is your experience in playing 4K youtube video's? It seems mine is very reluctant to do so (doesn't work on the youtube app, and only sporadically using a webbrowser).
Otherwise I agree with you .... it is a great box which seems to run very stable without any overheating issues etc. ..... and having upgraded KODI to 15.2 means I no longer have any stability issues there either (NB: if you do this update, you need to uninstall the pre-installed KODI 14 first .... so remember to save your settings etc.).
Just a last comment. At 70 USD this seems to me to be great value ..... I'm surprised it's so difficult to find other people on the Internet who have experience with this box ....
Best regards Mogens
mogensberg said:
Hi Kevin. Have had the RK8 for a couple of months now, and after the first couple of weeks using it on my Samsung UE65JU6070, I can no longer switch it on with my remote (switching off works fine), thus I have gotten used to unplug/replug the power cord. Maybe it's the same issue you're experiencing? I'll check tonight if unplugging/replugging the HDMI cable does the same trick for me as the power cord.
Can I ask, what is your experience in playing 4K youtube video's? It seems mine is very reluctant to do so (doesn't work on the youtube app, and only sporadically using a webbrowser).
Otherwise I agree with you .... it is a great box which seems to run very stable without any overheating issues etc. ..... and having upgraded KODI to 15.2 means I no longer have any stability issues there either (NB: if you do this update, you need to uninstall the pre-installed KODI 14 first .... so remember to save your settings etc.).
Just a last comment. At 70 USD this seems to me to be great value ..... I'm surprised it's so difficult to find other people on the Internet who have experience with this box ....
Best regards Mogens
Click to expand...
Click to collapse
I have no remote/power issues. Just issue with it showing on my tv. It powers up and won't display. TV see's that HDMI3 has power but does not show unless I unplug/plug the HDMI cord in the box.
I don't use youtube on this box. Just Kodi.
kevink15 said:
I have no remote/power issues. Just issue with it showing on my tv. It powers up and won't display. TV see's that HDMI3 has power but does not show unless I unplug/plug the HDMI cord in the box.
I don't use youtube on this box. Just Kodi.
Click to expand...
Click to collapse
Hi again Kevin. Since my last post, it has happend 3 - 4 times that I've experienced your issue of "black screen", but for me it has come out of the blue. Picture comes back when unplugging and replugging the HDMI cable just as you say. I was wondering if you have gotten any closer to find a solution?
Pls be aware that I tried to update to Kodi Jarvis (16.0) release, but went back to 15.2 due to an issue with menu text being "corrupted", which required each time starting Kodi to go and change the font. Allegedly it's an issue related to HDMI as well, so I'm wondering if there is some "glitch" in the box' HDMI implementation (HW or FW).
I'm sure you have tried already, but if not, have you tried to move the HDMI cable to another input on the TV? Do you have some configuration possibilities with the HDMI inputs on the TV ... if yes, maybe play around with those.
Small quirks ... but I have to say that for USD 60, this is still an amazing box even if I still cannot power it on with any remote (but power off works fine with all remotes).
Best regards Mogens
mogensberg said:
Hi again Kevin. Since my last post, it has happend 3 - 4 times that I've experienced your issue of "black screen", but for me it has come out of the blue. Picture comes back when unplugging and replugging the HDMI cable just as you say. I was wondering if you have gotten any closer to find a solution?
Pls be aware that I tried to update to Kodi Jarvis (16.0) release, but went back to 15.2 due to an issue with menu text being "corrupted", which required each time starting Kodi to go and change the font. Allegedly it's an issue related to HDMI as well, so I'm wondering if there is some "glitch" in the box' HDMI implementation (HW or FW).
I'm sure you have tried already, but if not, have you tried to move the HDMI cable to another input on the TV? Do you have some configuration possibilities with the HDMI inputs on the TV ... if yes, maybe play around with those.
Small quirks ... but I have to say that for USD 60, this is still an amazing box even if I still cannot power it on with any remote (but power off works fine with all remotes).
Best regards Mogens
Click to expand...
Click to collapse
I haven't had time to work with it to be honest. I think its a poor HDMI 2.0 design on the box. I still have the issue and just yesterday, my Kodi updated to 16 and I get the same issue as you with the block lettering which I haven't tried to fix as yet. Thanks for sharing changing of the font.
Reason I suspect its the unit and not tv, is because sometimes when it does not display on my tv. The tv gives a pop up indicating "The device connected does not support 10 bit deep colour". Then I unplug and plug and it goes away.
Hopefully I can get sometime to fiddle with it more and see how it can be resolved.
Have you tried to see if there is a software update? The update option on my box does not even work. I wonder if we both got knock offs or just duds.
kevink15 said:
I haven't had time to work with it to be honest. I think its a poor HDMI 2.0 design on the box. I still have the issue and just yesterday, my Kodi updated to 16 and I get the same issue as you with the block lettering which I haven't tried to fix as yet. Thanks for sharing changing of the font.
Reason I suspect its the unit and not tv, is because sometimes when it does not display on my tv. The tv gives a pop up indicating "The device connected does not support 10 bit deep colour". Then I unplug and plug and it goes away.
Hopefully I can get sometime to fiddle with it more and see how it can be resolved.
Have you tried to see if there is a software update? The update option on my box does not even work. I wonder if we both got knock offs or just duds.
Click to expand...
Click to collapse
Hi Kevin,
The box is made by Acemax, and there is no FW update since the original (believe the one it's shipped with is dated 30. sep 2015 ...but that's from memory as I'm at work). I don't think it's a knock off, but I do think it's a "standard" board which is basically put into a plastic cabinet, where the only difference to identical spec products (like the Xidoo X6 Pro) is the location of the USB ports. It seems it uses exactly the same components as that one and others similar to it ... however, Acemax do seem to have FW updates for other products they've made on their homepage, so ... who knows. If somebody is brave and skillful enough, such person may even try at install a FW from f.ex. the Xidoo box ... but I'm afraid that's not me (not due to lack of bravery, but ... skill!!). With that being said, I believe my issue with having to unplug/replug the power cord once per day is something I can live with easily (and it has worked, so it may be a question of resetting the box, which I frankly am to lazy to do!!), so .... I guess looking at such small quirks and comparing them to the overall usability of the box, then the trade-off is not too bad.
A quick view on a couple of threads for similar boxes (f.ex. the Xidoo) would seem to indicate that some of their users are having issues that makes ours "luxury problems" in comparison.
Anyway, I'll keep you updated if I stumble over something useful .... and would appreciate if you do the same.
P.S. A "clever" streaming guy has told me that the best Kodi version in terms of stability for live TV streaming still is Helix .... although I'm quite happy with Isenguard (got too tired of the font changing thing on Jarvis, so I re-installed Isenguard). I'm more or less only using mine for streaming HD channels (mostly UK Sky / BT sports) for EPL, and it works fantastic.
I found a weird solution for the unplug issue! When I turn on the box and my tv is on the hdmi port. I turn the tv off and turn it back on and the box displays. Tried this a few times and it worked.
mogensberg said:
Hi Kevin,
The box is made by Acemax, and there is no FW update since the original (believe the one it's shipped with is dated 30. sep 2015 ...but that's from memory as I'm at work). I don't think it's a knock off, but I do think it's a "standard" board which is basically put into a plastic cabinet, where the only difference to identical spec products (like the Xidoo X6 Pro) is the location of the USB ports. It seems it uses exactly the same components as that one and others similar to it ... however, Acemax do seem to have FW updates for other products they've made on their homepage, so ... who knows. If somebody is brave and skillful enough, such person may even try at install a FW from f.ex. the Xidoo box ... but I'm afraid that's not me (not due to lack of bravery, but ... skill!!). With that being said, I believe my issue with having to unplug/replug the power cord once per day is something I can live with easily (and it has worked, so it may be a question of resetting the box, which I frankly am to lazy to do!!), so .... I guess looking at such small quirks and comparing them to the overall usability of the box, then the trade-off is not too bad.
A quick view on a couple of threads for similar boxes (f.ex. the Xidoo) would seem to indicate that some of their users are having issues that makes ours "luxury problems" in comparison.
Anyway, I'll keep you updated if I stumble over something useful .... and would appreciate if you do the same.
P.S. A "clever" streaming guy has told me that the best Kodi version in terms of stability for live TV streaming still is Helix .... although I'm quite happy with Isenguard (got too tired of the font changing thing on Jarvis, so I re-installed Isenguard). I'm more or less only using mine for streaming HD channels (mostly UK Sky / BT sports) for EPL, and it works fantastic.
Click to expand...
Click to collapse
Not sure if you saw my last note about the power. I've also figured out more about this box. It has a rockchip which is one of the worst to use. Kodi does not support that chip fully, hence the weird text when launched. We have to stick with the preload or, I've read some place to download the "X86" apk from the kodi site. Also, I tested my box on a regular 1080p tv with hdmi 1.4. And the issues of it not displaying right away, are eliminated which lead me to believe the hdmi 2.0 in this box is poorly designed.
I'm probably going to use this box in my room and get a box with an Amlogic chip for 4k as those are the better boxes to have and more support is offered.
kevink15 said:
Not sure if you saw my last note about the power. I've also figured out more about this box. It has a rockchip which is one of the worst to use. Kodi does not support that chip fully, hence the weird text when launched. We have to stick with the preload or, I've read some place to download the "X86" apk from the kodi site. Also, I tested my box on a regular 1080p tv with hdmi 1.4. And the issues of it not displaying right away, are eliminated which lead me to believe the hdmi 2.0 in this box is poorly designed.
I'm probably going to use this box in my room and get a box with an Amlogic chip for 4k as those are the better boxes to have and more support is offered.
Click to expand...
Click to collapse
Hi Kevin,
I just now saw your other post about the power .... I tried that myself, but to no avail.
I'm not sure you're right about the Rockchip being one of the worst technically, but in terms of support (official and un-official) you're right.
However, since I use my box for watching IP TV, I can live with using Kodi 15.2. I've tried the Kodi 17 dev version, and it has the same issue with garbled text as Kodi 16.
The Kodi x86.apk cannot be installed on our box .... I tried yesterday, but I guess it is for an Intel based android solution.
In terms of HDMI 2.0 implementation, I wouldn't be surprised if it's not perfectly implemented .... not sure if HDCP 2.2 also plays a role.
Anyway, at the end of the day you get what you pay for .... and since I paid USD 65 for my box, I have to say I feel I got a lot of value for money, despite it's few quirks .... and as a friend of mine always says; what kind of life would it be without complaints
Best regards Mogens
Hi again Kevin,
The family being out for Saturday shopping, I spent a little time with my afternoon coffee on the computer.
You are right, that KODI do not support the RK3368 SoC, as the manufacturer does not comply with Android standards, which necessitates that standard KODI is "hacked" to work perfectly with this chip .... something the KODI development community naturally does not want to do.
However, it seems the manufacturer Zidoo whose Z6 box is based on the same SoC, has showed some good customer service, and actually created a ZDMC app, which is basically KODI 16 with a few modifications for RK3368.
I downloaded their firmware for the Z6 box, and extracted the ZDMC apk from there and installed it on my RK8 box ..... and albeit I've only tested it shortly, it works beautifully with no issues so far. Apart from not having garbled menu text, it also seems like it's actually able to make 4K output (the standard KODI irrespective of versions only seemed to be able to show FHD, but would in turn show a refresh rate of twice the actual .... too techincal for me!).
Long story short, if you want to test it out, I've uploaded the above apk to Mega with the download link below.
https://mega.nz/#!TR1SEByC
Encryption key needed: !kN-15aGvZljVdKEus9LT7NxCYjqnthR8bbaYD_YfhiQ
Let me know if it works for you and/or if you find anything. Also let me know if the download link doesn't work.
Enjoy your weekend!
Best regards Mogens
kevink15 said:
Not sure if you saw my last note about the power. I've also figured out more about this box. It has a rockchip which is one of the worst to use. Kodi does not support that chip fully, hence the weird text when launched. We have to stick with the preload or, I've read some place to download the "X86" apk from the kodi site. Also, I tested my box on a regular 1080p tv with hdmi 1.4. And the issues of it not displaying right away, are eliminated which lead me to believe the hdmi 2.0 in this box is poorly designed.
I'm probably going to use this box in my room and get a box with an Amlogic chip for 4k as those are the better boxes to have and more support is offered.
Click to expand...
Click to collapse
Hi again Kevin,
Just a last comment this time around. I've now used the above mentioned RK3368 "modified" version of Kodi 16, and I have to say it is extremely stable and works better on the RK8 than Kodi 15.2.
If you have a chance, try it out. Given the very, very limited 4K material out there, I hope this box should be able to carry me through the next couple of years until availability of material as well as new compression methods become available.
Best regards Mogens

Nvidia Shield TV controller help

Is there a way to set the dead zone ? My left stick keeps moving up and I just can't stop it. It's really annoying. Thanks
Does your Shield TV have a warranty?
The Shield 7.0 upgrade release notes say you'll be able to adjust the dead zones. We just have to wait for it.
Warranty ran out a while back. That's awesome Nvidia putting that in the update. I was think I had to do something crazy like hold the nvidia button , right trigger push up on the joystick hold my left foot up in the air and shake my right hand while hopping on my right foot to get to the setting. Thanks you. XDA has the best people.
zuke66 said:
Warranty ran out a while back. That's awesome Nvidia putting that in the update. I was think I had to do something crazy like hold the nvidia button , right trigger push up on the joystick hold my left foot up in the air and shake my right hand while hopping on my right foot to get to the setting. Thanks you. XDA has the best people.
Click to expand...
Click to collapse
I had the same problem. Only solution I found was to flash the OS using the official images, which requires a usb a to usb a cable.
Once I did that, wiped out bootloader and everything, the controller works fine.
I ended up taking apart the controller clean it with contact cleaner and it seems to be working fine now. Thanks everyone for all your help and ideas

Galaxy Buds Touchpad Controls Not Properly Working

Just got the S10+ with the Galaxy Buds. When trying to use the touchpad controls, they are really struggling with registering touches. When I try to do one tap for play/pause, it works a little more than half the time. When trying double tap, it mostly registers as a single tap and three taps almost never works. I did the software upgrade and also reset the buds, but still have the same issue. I have tried with both google play music and pandora - same experience. I was wondering if anyone else's are giving them issues or if I simply got a bad batch.
Thanks in advance.
I'm sorry to hear about your issues. Mine came in yesterday (promotional purchase together with the S10+) and the touches register just fine. I've also taken the firmware upgrade right after pairing them for the first time. You may have a failing unit.
cabegol said:
I'm sorry to hear about your issues. Mine came in yesterday (promotional purchase together with the S10+) and the touches register just fine. I've also taken the firmware upgrade right after pairing them for the first time. You may have a failing unit.
Click to expand...
Click to collapse
That's what I thought as well... contacted Samsung and they have to give me promotional credit since the buds are out of stock. At least I can get the black ones down the road now. Thanks for the assistance!
Single and double tap work well for me. Triple tap is hit or miss...
Figured I would provide an update. The latest Galaxy Buds update fixed the touchpad controls tremendously.

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