Bootlooped Pixel 4 (locked Bootloader, can launch bootloader menu) - Google Pixel 4 Questions & Answers

I have a Pixel 4 that failed to update.
I have not made any modifications to this device and was using it in its stock environment, I guess that the battery ran out during the update.
The device is in a bootloop state and I can invoke the bootloader menu, but the bootloader is locked and the fastboot command is not available.
Recovery appears to be corrupted and when I try to open recovery get a bootloop.
For these reasons, neither the method of using the fastboot command nor the method of using adb sideload
to perform an OTA update can be used.
Below is the device information.
Product revision: flame MP1.0(JPN)
Bootloader version: c2f2-0.3-7376653
Baseband version: g8150-00088-210507-B-7345963
I realize that this device is usually a non-recoverable scenario, but I would like to know if there is a way to recover it.
Appreciate all support and suggestions. Thanks.

The only thing you might try is select Rescue Mode from the bootloader menu, then try the Pixel Repair Tool. However, I believe this depends on working recovery, so it's very possible you are out of options - the device is not recoverable.

Thanks for the reply.
My Pixel does not allow me to start Rescue Mode and when I try to start Rescue Mode/Recovery Mode from the menu, it goes back to bootloop.
I contacted Google Support yesterday and they told me to force reboot the device 7 times, which I did and the no Commands screen appeared. However, I release the button at the wrong time, it goes back to the boot loop.
Also,it is difficult to distinguish between the boot loop and the forced restart by the button, and I have not been able to reproduce it since then.
However, does the fact that the no Commands screen appears mean that recovery is partially working?
I would appreciate your findings.
Thanks again for your reply.

did u solve this?
if u want, u can send me a DM

Khanov said:
did u solve this?
if u want, u can send me a DM
Click to expand...
Click to collapse
Sorry for the delay in replying.
The problem has not been resolved, I will send you a DM.

Related

[SOLVED] Bootloop. No recovery. Bootloader locked.

================================
Solution: http://forum.xda-developers.com/one...bootloader-locked-t3212187/page2#post63494201
================================
Hello,
This afternoon, I was preparing to flash Oxygen OS 2.1 through twrp but I wanted to make a backup first. Attempting to load up twrp by holding Vol- and Power, my OPT flashed the starting frame of the boot animation for half a second before turning off. This repeated every 5 seconds. I could still boot OOS normally at this stage.
I decided to reflash twrp so as to make the backups, but on attempting to flash it, I saw that my bootloader was locked. So into fastboot mode I went, but trying to unlock it, it did the same as trying to get into recovery. As soon as I sent the command, "fastboot oem unlock", the screen went dark, flashed the starting frame for the boot animation, and promptly when dark again.
I now can't boot up normally, nor can I enter recovery. I can access fastboot mode, but I can't seem to make any changes.
I've attempted to use this solution as well as several other similar ones with no success.
I've had my OPT since 17th of August with absolutely no signs of trouble until this afternoon.
To me, it seems like it could be a hardware issue, but I'd hope it would last more than 40 days.
Any suggestions?
Thanks.
----
x-post: whirlpool, reddit
The same just happened to me, wtf
Makrilli said:
The same just happened to me, wtf
Click to expand...
Click to collapse
What were you doing before it occurred? Perhaps we can work out the cause.
GusGold said:
What were you doing before it occurred? Perhaps we can work out the cause.
Click to expand...
Click to collapse
I'm not sure what I was doing, I was going to flash different ak kernel as my wifi didn't work.
HOWEVER
I read someone suggesting if you still have bootloop after trying the qualcomm recovery tool, try booting to fastboot and use: fastboot continue
my opt booted nicely to hydrogen os and after I shut it down it no longer bootlooped and I was able to get to recovery.
I'll post this to your reddit thread too, maybe it might help somebody one day, hopefully this works for you too
Makrilli said:
use: fastboot continue
Click to expand...
Click to collapse
Mate! that worked for me too!
However... It only seems to skip the bootloop for that power on. After power off, it returns to the boot loop. I also still can't unlock the bootloader and can't access recovery.
But at least it can boot into OS with fastboot continue!
Thank you.
Weird, after the first successful boot I rebooted and a chinese menu prompted me if I wanted to unlock the bootloader, and I did.
Maybe you should try different recovery packages.
But I'm glad to hear you at least got past the boot loop
Makrilli said:
Maybe you should try different recovery packages.
Click to expand...
Click to collapse
Can't flash a new one since the bootloader won't unlock :/
I guess the phone is in working order at the moment, I just can't let it get turned off without my computer next to me...
GusGold said:
Can't flash a new one since the bootloader won't unlock :/
I guess the phone is in working order at the moment, I just can't let it get turned off without my computer next to me...
Click to expand...
Click to collapse
Nono I mean different qualcomm recovery packages, the ones with MSM8994DownloadTool, I also replaced the stock recovery in the qualcomm package with twrp just in case if that matters
Makrilli said:
Nono I mean different qualcomm recovery packages, the ones with MSM8994DownloadTool, I also replaced the stock recovery in the qualcomm package with twrp just in case if that matters
Click to expand...
Click to collapse
Ahh, do you mind linking me to the one you used?
I think I used this: https://mega.nz/#!EsNQHKab!ifATzg4rxxBniPad0iyxANqlN8cZpUx2MVWaZgEhrD4
but it might have also been this: https://drive.google.com/file/d/0B14IjYN3PtxcSlJ5aGQxX3JERHM/view?usp=sharing
It's also worth mentioning I flashed both a few times before I tried the fastboot continue command so try both a few times and see if that helps, also I replaced the stock recovery with twrp in both recovery packages before flashing.
Edit: And best of luck, I'm rather confident your OPT is going to work properly again.
Boot Loop
I got the same problem.
Phone is rooted and i can't unlock it in cmd, just reboot itself when i try it.
The only way for me to even start the OPT is to (volume+ and power), to get to fastboot mode, then run "fastboot continue" twice in cmd.
If i reboot the phone it get cought in a boot loop where i can see the logo, reboots about every 2 sec.
Is there a solution for this? I've been searching 2 for two days now.
I don't care if i have to reset the entire phone.
p3wb said:
I got the same problem.
Phone is rooted and i can't unlock it in cmd, just reboot itself when i try it.
The only way for me to even start the OPT is to (volume+ and power), to get to fastboot mode, then run "fastboot continue" twice in cmd.
If i reboot the phone it get cought in a boot loop where i can see the logo, reboots about every 2 sec.
Is there a solution for this? I've been searching 2 for two days now.
I don't care if i have to reset the entire phone.
Click to expand...
Click to collapse
And I'm guessing you have tried the qualcomm recovery tool?
And I'm guessing you have tried the qualcomm recovery tool?[/QUOTE]
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.
p3wb said:
And I'm guessing you have tried the qualcomm recovery tool?
Click to expand...
Click to collapse
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.[/QUOTE]
Yeah but the qualcomm recovery tool that we discussed on the first page?
Sent from my OPT
Makrilli said:
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.
Click to expand...
Click to collapse
Yeah but the qualcomm recovery tool that we discussed on the first page?
Sent from my OPT[/QUOTE]
I finally got my OPT working again, tried Qualcomm recovery tool, wasn't able to complete the "MSM8994DownloadTool"
So i downloaded "A2001_14_A.03_150805" in a guide from technobuzz.net/unbrick-oneplus-2/
A similar but it does a entire wipe of the phone, nothing left at all. WARNING!
But i was okey with it.
Well the phone was in Chinese when it was all done but to change language was no problem.
I finally managed to solve it on mine. I had been cautious over the past weeks to not let it run out of battery or get turned off while away from my computer as
Code:
fastboot continue
was the only way I could get past the boot loop.
My core issue to solve was that I couldn't get it recognised as the USB Diagnostic 9006 under Ports in Device Manager. I installed the driver from here manually by right clicking the /qcser/x64/qcser.inf file and selecting install from the context menu. Then, I powered off my OP2. While only holding Vol+ (not power or Vol-), I plugged in my OP2 to the computer and it was finally recognised as the 9006. Then using the recovery tool from the prior link, it installed and rebooted my OP2. The moment of truth was when it rebooted and didn't enter a boot loop!
Then with the Chinese recovery prompt, I selected the top/first option and it brought me to the welcome/first setup screen of OOS.
It wiped the internal memory, and installed OSS 2.0.2 (don't know if coincidence or not as that was my prior OS as well). Now to install twrp and update to the latest OOS hopefully without a hitch.
Happy to finally know it wasn't a hardware issue like a failed eeprom or a dud nand controller as my prior phone (Samsung Note 10.1) died to a failed nand controller as well.
Will update with news of twrp and OOS, but I feel that should go smoothly now. Thanks to the others that helped in this thread too!
Yeap, all good!
Flashed official twrp through fastboot and batch installed OOS2 through 2.1.1 patches and SuperSU. Everything working like new!
Phew.
hi can one of you guys help me out? on teamviewer? mine is stock in the bootloop and i can only get it to boot up via fastboot continue. and i cant figure out how to get it to work. i would like to go back to complete stock and no root
best Martin
gamdiiii said:
hi can one of you guys help me out? on teamviewer? mine is stock in the bootloop and i can only get it to boot up via fastboot continue. and i cant figure out how to get it to work. i would like to go back to complete stock and no root
best Martin
Click to expand...
Click to collapse
Is it recognised as a USB Diagnostic 9006 in your device manager?
Hi GusGold No its 9008

Nexus 6P black screen will not boot into OS

Okay, so there is no screen protector or anything. Not rooted or unlocked or tampered in any way. I've had the phone for 26 hours and then the following happened:
EDIT: YouTube video added https://youtu.be/yAVmTz7MQbQ
I pulled the phone out of my pocket to unlock it. I see the lock screen and put in my pin (yes, I see the actual screen and stuff on it. Let me make that clear.) after I enter my pin successfully the screen locks itself. I contacted Google support and they said to factory reset it. I did the full factory data reset in the recovery mode (again, the screen works. I can see everything to do a FDR and I can see the boot animation) and it starts to boot up. Once I see the "welcome" screen it instantly locks itself. I can hear the audible "latch" locking sound that it makes when you press the power button. I know the buttons are not malfunctioning because they work perfectly fine in bootloader / recovery mode to scroll up and down and select things. I've tried multiple things but nothing seems to work. The problem here is that I want to try and do a factory image but my computer will NOT recognize my Nexus 6P when in recovery mode / bootloader mode. I have all the drivers installed but since I can't access the OS and enable OEM UNLOCKING there is no way to factory flash a factory image is there? Can someone maybe help point me in the right direction? Again, I can NOT access the OS at all whatsoever.
You just need the bootloader unlocked to flash a factory image, you can't enable that from settings o.0 so I guess your down to RMA now.
The command is now "fastboot flashing unlock"
Hey downloading a tool kit from this devices tools sections. Install the latest adb / fastboot binarys and try again
Good luck !
hutzdani said:
You just need the bootloader unlocked to flash a factory image, you can't enable that from settings o.0 so I guess your down to RMA now.
The command is now "fastboot flashing unlock"
Hey downloading a tool kit from this devices tools sections. Install the latest adb / fastboot binarys and try again
Good luck !
Click to expand...
Click to collapse
Hi Hutzdani, when I try to run the command it says "remote: oem unlock is not allowed". I have the RMA in progress but 3-5 days with no phone is going to become grueling unfortunately and I want to try everything I can. :S
xandr00 said:
Hi Hutzdani, when I try to run the command it says "remote: oem unlock is not allowed". I have the RMA in progress but 3-5 days with no phone is going to become grueling unfortunately and I want to try everything I can. :S
Click to expand...
Click to collapse
Can you run fastboot format cache and format user data? Then will anything happen ?
Sounds like you need to edit the partition that holds the data change for allow OEM unlock - there's a few threads about this on XDA for the N9 and N6 as far as I can remember.
It would seem the ability to flash a fresh system.img would solve this

Bootloop and cannot boot into recovery

Hi Guys,
My nexus 6p is running stock firmware with no root or any custom rom or recovery.
Suddenly, while i was browsing the internet on my phone, it restarted and went into bootloop through the google logo.
I tried to boot into bootloader and then tried to go to recovery mode from the bootloader but it went again into bootloop.
I then tried to download the latest image and tried to flash it but was surprised that i cannot unlock the bootloader except from inside phone settings (if it was working) which is very inconvenient.
Any thoughts as recovery mode is not working to be able to reset to factory settings and cannot flash any rom or original firmware as it's locked.
Are you saying that you did not have OEM Unlock turned on or have USB debugging enabled in developer options? Is your phone recognized by ADB when you are connected to your PC? When you enter the Bootloader, can you select ADB Sideload with bootlooping? I have been trying to help a couple of people with this issue for the past few days Also, when you enter the Bootloader does your 6P show DOWNLOAD MODE is Disabled?
Sent from my Nexus 6 using XDA-Developers mobile app
fast69mopar said:
Are you saying that you did not have OEM Unlock turned on or have USB debugging enabled in developer options? Is your phone recognized by ADB when you are connected to your PC? When you enter the Bootloader, can you select ADB Sideload with bootlooping? I have been trying to help a couple of people with this issue for the past few days Also, when you enter the Bootloader does your 6P show DOWNLOAD MODE is Disabled?
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes, i never enabled it because i did not know it exists. My phone is not detected by ADB and download mode is disabled.
How can i can selected ADB sideload if i cannot enter recovery mode
met911 said:
Yes, i never enabled it because i did not know it exists. My phone is not detected by ADB and download mode is disabled.
How can i can selected ADB sideload if i cannot enter recovery mode
Click to expand...
Click to collapse
Try this:
Press and hold the POWER BUTTON + VOLUME UP and continue to hold them. Watch the screen. Does it still continue to bootloop or does a screen show up that says "NO COMMAND"? If the NO COMMAND screen is displayed, let your device sit without doing anything. There are some devices that have sat at this screen, rebooted on its own and booted back into the OS. Let me know what happens.
Sent from my Nexus 6 using XDA-Developers mobile app
fast69mopar said:
Try this:
Press and hold the POWER BUTTON + VOLUME UP and continue to hold them. Watch the screen. Does it still continue to bootloop or does a screen show up that says "NO COMMAND"? If the NO COMMAND screen is displayed, let your device sit without doing anything. There are some devices that have sat at this screen, rebooted on its own and booted back into the OS. Let me know what happens.
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
It showed no command once and then rebooted into bootloop again.
Tried it again after and it did not show no command. just went into bootloop.
met911 said:
It showed no command once and then rebooted into bootloop again.
Tried it again after and it did not show no command. just went into bootloop.
Click to expand...
Click to collapse
Once the NO COMMAND showed up on the screen did you release the buttons or continue to hold them? I.should have clairified that before hand. Sorry.
Sent from my Nexus 6 using XDA-Developers mobile app
fast69mopar said:
Once the NO COMMAND showed up on the screen did you release the buttons or continue to hold them? I.should have clairified that before hand. Sorry.
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
I continued to hold them at the beginning but nothing happened. it was rebooting again and again without showing the no command. once i released them, then the no command showed up.
met911 said:
I continued to hold them at the beginning but nothing happened. it was rebooting again and again without showing the no command. once i released them, then the no command showed up.
Click to expand...
Click to collapse
After the No COMMAND showed up, did it continue to bootloop by itself after sitting at the No COMMAND screen?
Sent from my Nexus 6 using XDA-Developers mobile app
fast69mopar said:
After the No COMMAND showed up, did it continue to bootloop by itself after sitting at the No COMMAND screen?
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes. i left it as you mentioned and it went into bootloop. Even the one time i managed to get it in recovery mode and made factory reset and wipe cache partition. I did not get it to be detected by ADB as debugging was not enabled in the setting menu.
This recovery mode is really useless if you cannot start the phone. Its supposed to be RECOVERY mode but its completely useless.
Previously, you could just unlock the bootloader and flash new image. Now it must be enabled in the setting in a phone that does not even work.
The only option you have with a locked Bootloader is to attempt to ADB sideload a zip or OTA and that's only if you could select adb sideload from recovery. When you open the Bootloader does your device show that DOWNLOAD MODE is DISABLED? Also, have you checked to see if you can issue any fastboot commands while in the Bootloader?
Sorry, I asked about the Download Mode showing disabled again. I've read so much about this and so many threads I forgot. Try this for me:
Open the Bootloader
Type this fastboot command:
Fastboot oem ramdump enable
Fastboot reboot Bootloader
Power down
Power up to the Bootloader
Try selecting adb sideload again and see what it does.
Sent from my Nexus 6 using XDA-Developers mobile app
fast69mopar said:
The only option you have with a locked Bootloader is to attempt to ADB sideload a zip or OTA and that's only if you could select adb sideload from recovery. When you open the Bootloader does your device show that DOWNLOAD MODE is DISABLED? Also, have you checked to see if you can issue any fastboot commands while in the Bootloader?
Sorry, I asked about the Download Mode showing disabled again. I've read so much about this and so many threads I forgot. Try this for me:
Open the Bootloader
Type this fastboot command:
Fastboot oem ramdump enable
Fastboot reboot Bootloader
Power down
Power up to the Bootloader
Try selecting adb sideload again and see what it does.
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
You are asking the same questions again. YES, download mode is disabled.
after the first command, it tells me "locked device to enable ramdump"
I tried adb sideload but did not work because its not enabled in the phone settings as i already mentioned before.
I apologize for asking the same questions. I got confused on which thread I was posting in. I have been trying to help someone else with the same issue.
Sent from my Nexus 6 using XDA-Developers mobile app
Adb sideload won't work in bootloader mode, only in recovery. The only thing that will work in bootloader mode is fastboot but seeing as the bootloader is locked (with no way to unlock it) you can't use fastboot. If you can't get into recovery there's nothing you can do except send the phone for repair.
But how can anyone troubleshoot any phone if the OS is not working. This new way of security is simply impossible.
So if the OS fails like my case, i am screwed.
met911 said:
But how can anyone troubleshoot any phone if the OS is not working. This new way of security is simply impossible.
So if the OS fails like my case, i am screwed.
Click to expand...
Click to collapse
I'm not sure what you mean by new security, this has been standard fare for some time now. I'm sure if your phone was stolen you'd be thanking this security feature because it'd mean that the thief couldn't possibly access your data.
People in the know usually go into the settings menu and tick the "allow oem unlocking" box even if they don't plan on unlocking the bootloader at that time, there's a slight security risk but it's insurance against situations like this.
And what you're saying isn't entirely true; even if the OS fails the phone can usually still boot into recovery which would mean being able to revive it via adb sideload. What you're experiencing is relatively unusual, not being able to boot into the recovery as well as the OS means you're basically screwed.
If there's anything to take away from this it's that electronic devices fail sometimes. If you can handle the security risk it's worth ticking that box in the settings menu, or even completely unlocking the bootloader, to give yourself some insurance against these rare situations.
Same problem
met911 said:
Hi Guys,
My nexus 6p is running stock firmware with no root or any custom rom or recovery.
Suddenly, while i was browsing the internet on my phone, it restarted and went into bootloop through the google logo.
I tried to boot into bootloader and then tried to go to recovery mode from the bootloader but it went again into bootloop.
I then tried to download the latest image and tried to flash it but was surprised that i cannot unlock the bootloader except from inside phone settings (if it was working) which is very inconvenient.
Any thoughts as recovery mode is not working to be able to reset to factory settings and cannot flash any rom or original firmware as it's locked.
Click to expand...
Click to collapse
I am having the same problem! I was watching videos on youtube and suddenly my 6p shut down and went into bootloop, I was able to boot it back up after hard resetting it. Few days after, it went into bootloop and now it cannot go into recovery mode. Please let me know if you found a solution to this madness. It is killing me
ADEORA said:
I am having the same problem! I was watching videos on youtube and suddenly my 6p shut down and went into bootloop, I was able to boot it back up after hard resetting it. Few days after, it went into bootloop and now it cannot go into recovery mode. Please let me know if you found a solution to this madness. It is killing me
Click to expand...
Click to collapse
My phone just did the same thing yesterday morning. I'm currently waiting for Hauwei support to get online because Google wont do anything for me since it's been about 13 months (Google only offers a 12 month warranty). Hoping for the best, but without being able to access Recovery makes me very doubtful.
ADEORA said:
I am having the same problem! I was watching videos on youtube and suddenly my 6p shut down and went into bootloop, I was able to boot it back up after hard resetting it. Few days after, it went into bootloop and now it cannot go into recovery mode. Please let me know if you found a solution to this madness. It is killing me
Click to expand...
Click to collapse
uodii said:
My phone just did the same thing yesterday morning. I'm currently waiting for Hauwei support to get online because Google wont do anything for me since it's been about 13 months (Google only offers a 12 month warranty). Hoping for the best, but without being able to access Recovery makes me very doubtful.
Click to expand...
Click to collapse
You both might want to take a read of http://forum.xda-developers.com/nexus-6p/help/figure-brick-t3450921 - it has many people who have experienced the issue you both have. tl;dr - you'll probably need to contact goog/huwaei for a replacement.
Had the exactly same issue the day before yesterday, tried every possible way to flash different versions of images, none worked. My warranty expired 2 weeks ago, so both google and huawei told me that I am on my own for this.
Wow.. I feel for you all. I've had the exact same thing happen some weeks ago, phone freezing, then reboot, then couple of days later bootloop, then able to flash and reinstall, then after one final bootloop with the phone unable to 'take' the flashing through recovery, etc, etc. I've been playing with xda since the days of Froyo and that was the first time I had to send a phone back under warranty.
I was just about to try to manually rebuild the whole partition system at the block level but I'm glad I could send it for repairs. You might have a chance if you go as low as that. Good luck
* edit * I got the TWRP to stick by flashing it in Fastboot a couple of times in a row at that time, then I was adapting a Linux guide on reformatting and repairing drives partitions and all that through an adb shell.I did not get it to work yet before sending it, though.

Bootloop / No Recovery / History Unknown

Good evening XDA,
I've got a Nexus 6p (obviously), and can't get it to boot. Unfortunately, I don't know the exact history as to how it's in this state.
I've tried everything I can think of and read every guide/steps/forums I can find that relates to my situation.
I can get to the bootloader and issue Fastboot commands. I've got adb/fastoot/drivers installed via the sdk/platform tools, and drivers are up to date as far as I can tell.
-I'm using the OEM cable attached to my computer (Surface Pro3, Windows 10)
-I can unlock/re-lock the bootloader as I wish.
-I've tried WugFresh toolkit, flash factory + unroot. All completes, but phones continues to loop even after leaving it for an hour+.
-I've tried Heisenbergs guide for manually flashing stock google images via fastboot to no avail. Tried several different google images. Everything completes, but it still just loops.
-I can get all fastboot commands to complete with no errors, but the phone just simply bootloops at the google logo, or if I leave bootloader unlocked it loops with the orange triangle & google logo. I have left it looping for at least an hour+, but it doesn't finish:crying:
-Stock recovery or a fastboot flashed trwp recovery simply won't boot, it just goes to the google logo and loops, I don't get the dead android w/triangle. "Recovery" in the bootloader selections is RED, if that means anything. Tried fastboot commands to boot recovery, but just sends it to the google logo and loops.
-Adb commands don't work, only fastboot commands.
-During flashing a google stock image with fastboot, the only thing that stands out is "max download of ####### reached", or something similar, but it still completes.....?
Seems to me that I've got a true brick (first ), and just need to send it in for repair.
Any help would be greatly appreciated. TIA.
Well, personally I believe it is a brick. Because I had something similar and it was fixed by a simple complete wipe of the phone - did you try that, and follow the order for fastboot flashing?
As for replacement. I have a dent in the frame that effected the volume button until I pushed it back in. I contacted google support and they told me since it was physical damage. That I would have to contact Huawei for repairs, and they promptly gave me their number. As for your case it could be a board failure and could go under warranty through google. Good luck! Off to help more people.
PS: Use a twp version higher than 2.x.x, that was what my issue was.
TnT_ said:
Well, personally I believe it is a brick. Because I had something similar and it was fixed by a simple complete wipe of the phone - did you try that, and follow the order for fastboot flashing?
As for replacement. I have a dent in the frame that effected the volume button until I pushed it back in. I contacted google support and they told me since it was physical damage. That I would have to contact Huawei for repairs, and they promptly gave me their number. As for your case it could be a board failure and could go under warranty through google. Good luck! Off to help more people.
PS: Use a twp version higher than 2.x.x, that was what my issue was.
Click to expand...
Click to collapse
Thanks for the reply. I thought (hoped) it might be a button issue too, but there is no damage to the phone, and buttons work as they should in the bootloader. Gave them a slight tap, but same results.
As for the "complete wipe", I can only erase/format via fastboot (or WugFresh ToolKit) since I can't get to recovery, and that hasn't given me any different results.
Dhickory said:
Thanks for the reply. I thought (hoped) it might be a button issue too, but there is no damage to the phone, and buttons work as they should in the bootloader. Gave them a slight tap, but same results.
As for the "complete wipe", I can only erase/format via fastboot (or WugFresh ToolKit) since I can't get to recovery, and that hasn't given me any different results.
Click to expand...
Click to collapse
Does all the data in the bootloader look fine? The storage size etc?
TnT_ said:
Does all the data in the bootloader look fine? The storage size etc?
Click to expand...
Click to collapse
As far as I can tell, everything looks normal. Is there anything you know of that would raise suspicion? I'll post exactly what it says when I get back to it.
Dhickory said:
As far as I can tell, everything looks normal. Is there anything you know of that would raise suspicion? I'll post exactly what it says when I get back to it.
Click to expand...
Click to collapse
Usually with board failure - that I saw in other threads - there are missing fields. My phone had a little glitchyness after I accidentally flashed the userdata.img - which caused my 128gb to become 32gb, which I found amusing - Other than that, I don't know. I'm sure others would reply.
I powered the phone off via the bootloader menu. Came back to the phone and powered it on, and it started the bootloop. I only held down the volume down button (during loop), and it booted to the bootloader. Is this normal? I realize I'm probably grasping at anything, but I've got some time to kill and just curious if it loops and only the volume down button is held should it go to the bootloader?
Dhickory said:
I powered the phone off via the bootloader menu. Came back to the phone and powered it on, and it started the bootloop. I only held down the volume down button (during loop), and it booted to the bootloader. Is this normal? I realize I'm probably grasping at anything, but I've got some time to kill and just curious if it loops and only the volume down button is held should it go to the bootloader?
Click to expand...
Click to collapse
TWRP 3.0.2-1 may have been used on this device and a restore may have been attempted, causing the EFS partition to be damaged. There a thread in this qna section by the tittle of Lets get this......I don't remember the rest, but it has a post concerning what to do to fix the bootloop.
Edit
Here you go: http://forum.xda-developers.com/showthread.php?t=3453119
Sent from my LG G4 using Tapatalk
Jammol said:
TWRP 3.0.2-1 may have been used on this device and a restore may have been attempted, causing the EFS partition to be damaged. There a thread in this qna section by the tittle of Lets get this......I don't remember the rest, but it has a post concerning what to do to fix the bootloop.
Edit
Here you go: http://forum.xda-developers.com/showthread.php?t=3453119
Sent from my LG G4 using Tapatalk
Click to expand...
Click to collapse
Thanks for the link, and I've been reading the "Let's figure out this brick together" thread. The link you posted requires ADB commands to work to fix the EFS partition, but I can only run fastboot commands. ADB nor Recovery work on my device. Still reading...
Woohoo! Huawei replaced the phone, no questions asked. I think the saving grace was being able to flash stock images, and relock the bootloader. May be helpful to anyone else in this situation that can only run fastboot commands, and no recovery.

bootlooped mate 9 lineageOS at booting

Hi all,
I've installed LineageOS on my mate 9, using their own tutorial, and with a stock recovery.
Everything ran smoothly for a couple of weeks. Today however my phone would not turn the screen on, just minutes after it worked fine. So, I rebooted manually by holding the power button.
Did not work, but instead: my phone is stuck on the 'your device has been unlocked and can't be trusted' + your device is booting now... screen. But it does not boot.
I can't go into the stock recovery mode, using power + volume up.
I can get into fastboot mode, but my pc (which I used to root my phone) does not recognise it using adb, while it did earlier. sometimes a fastboot command (fastboot devices) works and lists a code.
But if I try fastboot flash system and the filename for the lineageOS img, it sends the first package but does not seem to write, writing system 1/4 lasts for ever without anything happening. The phone also stays in the white fastboot screen during this event.
Can someone help me solve this? Is there a solution?
Mate 9
dekraan said:
Hi all,
I've installed LineageOS on my mate 9, using their own tutorial, and with a stock recovery.
Everything ran smoothly for a couple of weeks. Today however my phone would not turn the screen on, just minutes after it worked fine. So, I rebooted manually by holding the power button.
Did not work, but instead: my phone is stuck on the 'your device has been unlocked and can't be trusted' + your device is booting now... screen. But it does not boot.
I can't go into the stock recovery mode, using power + volume up.
I can get into fastboot mode, but my pc (which I used to root my phone) does not recognise it using adb, while it did earlier. sometimes a fastboot command (fastboot devices) works and lists a code.
But if I try fastboot flash system and the filename for the lineageOS img, it sends the first package but does not seem to write, writing system 1/4 lasts for ever without anything happening. The phone also stays in the white fastboot screen during this event.
Can someone help me solve this? Is there a solution?
Click to expand...
Click to collapse
In fastboot mode does it tell you the phone is still unlocked and frp is unlocked?
Newrooter22 said:
In fastboot mode does it tell you the phone is still unlocked and frp is unlocked?
Click to expand...
Click to collapse
Did not try that! It is at a repairshop at the moment, they feel it is a software problem, but I guess mainly because I dropped the word 'custom rom'.
I've got a couple clues that suggest it might be a fried chip: I get Command not allowed errors when trying several fastboot commands, and I also get a remote:flash write failure when I try to flash a ramdisk.img or system.img.
Hope to hear from the shop today or tomorrow, and will update afterwards!
I have this exact issue on my huawei y6 2018, i can access to the emui recovery mode, and have bootloader unlocked.

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