Both Google and System UI crashed - Samsung Galaxy Tab S5e Questions & Answers

Here is the deal both Google and System UI crashed on my S5e last night while I was reading and now I am unable to reboot/power down the tablet using either the Power button or the onscreen controls. As you can see it is just the 2 onscreen buttons that I get and n othing happens expect they dissapear when I try and tap either. Also I am unable to use ADB in this sitution to force a reboot/power down as can be seen in the second image. At this point I am at a lost on what to do besides wait for the tablet battery to die which in its current state could take days if not a week+ considering that nothing is showing up.
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You try a 20+ second long press on the power button (if that's correct for that model) to do a hard reboot?

Yes I have I have held the button for a bloody minute aka 60 seconds and no reboot/poweroff

Montisaquadeis said:
Yes I have I have held the button for a bloody minute aka 60 seconds and no reboot/poweroff
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The only other thing you can do is physically disconnect the battery or wait for it to discharge.
If you get it to reboot go into safe mode and backup all critical data. Then factory reset.
If that fails it will need reflashed or the hardware issue causing it fixed.

That is what I thought and as I said it can take up to a week+ for this to discharge since it was nearly full when it happened

If you used a SD card as a data drive and it's not encrypted at least the data can be salvaged.
It may not be as bad as it looks but I'm thinking a mobo failure. I've never seen this type of behavior with any of my Samsung's.
Recertified ones can be had for $200 or so but will likely be upgraded to the latest OS version for it. If you're running on Pie you may not like it.

I bought this one for $275 back in 2021 and ended up receiving a used one when Amazon said it was suppose to be new so yeah something like this was bound to happen sooner or later

Montisaquadeis said:
I bought this one for $275 back in 2021 and ended up receiving a used one when Amazon said it was suppose to be new so yeah something like this was bound to happen sooner or later
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Click to collapse
I would've returned it. I use one vendor where I got a new N10+ a little over a year ago. His prices aren't real low but he's trustworthy. Their price is $600 for your model. He buys lots of unsold new devices. There's lots of scamming going on, something I noticed when I was shopping.

Apparently you have to hold power and volume down to force power off a Samsung device so you missed a step there. Also the tablet seems to be working fine now after doing so

Montisaquadeis said:
Apparently you have to hold power and volume down to force power off a Samsung device so you missed a step there. Also the tablet seems to be working fine now after doing so
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Correct. Hard reset is both buttons; something I never have to use. However long pressing just the power should force it to shut down.
Try clearing the system cache from the recovery menu.

Related

[Q] Hd2 having seizures!!!

Hello,
I've had my hd2 for about 6 months now and about a month ago it started randomly crashing. I'd have to take the battery out and reset, but when i'd start about 1 out of ever 4 times it would show the inital launch screen, but the numbers in the bottom left would never come. So i'd have to remove the battery again and reboot.
Then it started happening more frequently. Random restarts, crashes, and the phone didnt like to boot at all most of the time.
Last night, it gets really bad and i am able to get into the phone once. After that it freezes always when you initially power on, you see the boot splash, but no numbers in the bottom left, no moving forward.
AND NOW when i power on, the screen stays black, and it just vibrates and will not stop at all unless i remove battery. In fact, as soon as i pop the battery in, it starts doing this.
WTF!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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anybody
Try doing a HARD RESET.
If that does not help it means you have a damaged HD2 motherboard, try contacting T-Mobile or HTC for a replacement.
I'm 100% sure it is a heat problem. I do have the same problem. With my HD2 disassembled I checked that "freezing" the motherboard make my phone boot without a problem... and it worked properly as long as it stayed cool.
I'm trying to replace the motherboard by myself as I do not live within the USA...
Hope it helps.
Same exact problem here, although it happens less often for me. How do we keep the motherboard "cool" so it won't happen? or is this a sign of motherboard going bad soon and it'll be replaced sooner or later??
I think it is a sign of a dying phone... or at least a dying motherboard.
Maybe (just a theory) these are signs of a "cold joint" similar to what happens to the Xbox 360... and the way to fix it is to "reflow" the motherboard... but we need a more technical point of view on this one...
Thanks for the replies. I have tried the hard reset, but it just vibrates with the screen off still, no success in any attempts to do anything. I guess i will have to contact htc since i did not purchase the phone from tmobile.
I did notice before this happened that the phone was getting hot after even a few minutes of use. So i have to assume it is a damaged motherboard or whatever it is inside of my precious hd2 that makes it bring me joy.
Now i am joyless and sad.
Back to the old 2g iphone
*cries*
Im having the same problem too,its not even 3 months yet since i got my phone.can i still have tmo replace my phone?istill need to flash it back to the original shipped ROM.right now ive been flashing it with diff custom roms and still having the reboot issue.
Sent from my HTC Windroid using XDA App

Review: Samsung Tab 10.1v vs Ipad 1 (closed)

I have the chance to compare my 10.1v with an Ipad 1 so here is the first picture (both devices with medium brightness).
It'll be a work in progress. Tomorrow I'll have more time and I'll post a full review, with images and videos.
I'll post videos here.
Looking forward to seeing the review. I'm more interested in the 10.1 but the screen quality definitely interests me here.
i guess samsung tab should vs ipad 2
I don't have an Ipad 2, just the first one.
I returned my 10.1v, it became a brick.
myself11 said:
I don't have an Ipad 2, just the first one.
I returned my 10.1v, it became a brick.
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Click to collapse
What happened ?
As a stated on another thread, I played around for half an hour. Due to a lot of forced closes on browser, decided to turn off the device. It froze on "Do you want to shut down?".
Pressed a couple of times the power button and the first screen "Samsung GALAXY Tab 10.1v" appeared, but it never passed from there.
Tryed power + vol down and entered unlock mode with no problems. Pressed the power button to get out and restart, but same issue ocurred. The only way to turn it off is power + volume up and down for 10 secs.
I think even charging was affected, because when I plugged it, the symbol of a battery appeared, but nothing happened afterward.
myself11 said:
I think even charging was affected, because when I plugged it, the symbol of a battery appeared, but nothing happened afterward.
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Sounds to me like....
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early adopters penalty!
Are you getting it replaced? I'm sure it was just a dodgy unit. I've not heard of anyone else with that issue - the only issue that I know of is the light-bleed issue for which Vodafone AU have been replacing them.
I know of 2 Tabs here in Portugal whose screen, after 4 days of normal use, started malfunctioning. An error like mine, I never heard of it, not even in another tabs' fora.
I got a refund. Imagine if it happened again... The store might say I've been messing with something or trying to install custom Rom (there isn't any, I know eheh). My unit had bleeding too, I think they all have.

Using a broken phone, a life story

Hello, I've been best friends with my Atrix since a little over a year now. We have had many experiences together and our relationship has bloomed a lot with time. I confess I haven't completely looked after my phone, I'm a little clumsy, specially if I don't get to sleep enogh. So almost a month ago, after getting up very early, I was reading a notification when my phone fell. I tried to grab it but I pushed it even more. It went straight to a cornered tile on my bathroom. This was the result:
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And trust me, it's much worst in person than you can see there. Surprisingly enough the touchscreen works just as fine as it always did, even the notification area works fine (the top of the screen has been the more affected area), although I can't use the front camera anymore because there's a big scratch on top of it. Also something happened to the headphone jack because I can't use it anymore. Regardless of all this, the phone itself keeps working like a charm. I have been unemployed for a couple of months now, have a couple of bad debts so I don't have any money to fix it for the time being, so I have no choice but to use it like this.
But I have two weird errors, which has caused me to write this. The first one is related to the proximity sensor. Everytime I answer a call, the screen turns off as it should, but after the call end the screen doesn't come back on and there's no way for me to turn it, so I have to pull the battery and reset it. I tried to mark the option for the screen not to turn off when I pick a call but it keeps doing it regardless, so I suppose what I should do is to try to take the phone apart and see what's happening on the inside.
This pulling of the battery has led me to the discovery of the second error which I think it's the most interesting: 1 out of maybe 20 times that I do that, for whatever reason, a random app gets uninstalled from my phone. The first time it happened I blamed the app (growlr was the first), but then I saw it happened to Twitter, then to Google Plus, then to Script Manager. And it's not like it gets deleted completely, if I go to the app manager I can see it on the list but not with the regular name (ie: com.twitter.whatever instead of just Twitter). I'm using Neutrino but I'm not sure if I could blame the system, I think it's caused from the battery pulling in the same way turning off a computer by force can produce errors on the file system.
So has any of you come across problems like these before? Do you have any suggestions?

Black screen?

My phone was working fine, picked it up just now to check calls etc screen wouldn't come on. Hit the power button the lights come on a notifaction came through and started flashing but still the screen wouldn't come on. Pulled the battery and restarted the screen lit up like the static on an old TV then went of again.
Whats wrong?
Mine freezes up sometimes, screen won't come on, go to pull the battery too
It's possible something got corrupted when you pulled the battery - try clearing caches from recovery
*Detection* said:
Mine freezes up sometimes, screen won't come on, go to pull the battery too
It's possible something got corrupted when you pulled the battery - try clearing caches from recovery
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Its on again now. Why did that happen or what does it mean?
slugger09 said:
Its on again now. Why did that happen or what does it mean?
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Buggy ROM, are you running Lollipop?
There are many bugs in LP at the minute, if you upgraded from KK it's advised to perform a factory reset to get rid of a good number of bugs, KK leaves behind rubbish files that cause problems
I factory reset mine but occasionally get the black screen problem - known as SOD or Sleep of Death - phone goes to sleep, doesn't wake back up
I had same problem... sometimes it look like the light is very low... suddenly the screen went dead.... samsung replaced the screen.
Yes I am running lollipop I already had done a factory reset and cleared the cache. Happened twice again today. I got this
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When I pulled the battery, tried a couple of times and it eventually worked. I may be wrong but I think there is a lose cable connecting the screen.
I'd get it repaired under warranty if you still have it, factory reset should have fixed it if it was a ROM bug, could try flashing a stock ROM again, but I think that's more likely to be a hardware issue
*Detection* said:
I'd get it repaired under warranty if you still have it, factory reset should have fixed it if it was a ROM bug, could try flashing a stock ROM again, but I think that's more likely to be a hardware issue
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Yep, just came across a massive thread on Android Central about this issue, seems to be very common.
Any update on this, I think it might of been the case causing issue. I had one of them cheap plastic cases on it, it was so tight I had issues pressing the buttons, and when I took it off back cover and everything pulled of. Anyway I replaced it with an S View case and all has been fine. Could it of been the case?
Guess it's possible if it was extremely tight - not sure what's directly under the body of the actual phone, you'll have to give it a while and see if it happens again
Hopefully not

Wierd battery problems...

Hello everyone!
Well... the story of my Nexus 4:
I have my Nexus since June 23, 2013. In 2016 it started acting up... It randomly shuts down(It will not reboot, only shut down). Power button needs to be pressed hard to power up(to lock-unlock as well)... so I have decided to change the battery. Bought one from a trusted website(they claim is original) for 17,95€. Replaced it. From my tests it was worse than the original. Phone still randomly shuts down , battery % spiking... it would randomly drop 5-10-15% (same for charging). Then I rooted the Nexus and installed a custom rom - Nitrogen-OS-mako-20161230(it will still randomly shut down but not that often). After just 1 month the battery swelled up. Replaced it within the guarantee. Same thing happened after about 3 months to the second battery. I searched on the internet for fixes but no luck... I disassembled the phone again and I installed the original battery that came with the phone and replaced the usb port(maybe this would fix it?)(no it didnt... but it fixed something tho... the power button works smooth again.. dont have to press it hard anymore.. whaaat?), flashed back the original rom 5.1, no root only unlocked bootloader. Still getting random shut downs... at this point I have no more options.
3 days ago I rebooted the Nexus into SAFE MODE. Battery is at 40% after almost 3 days! No random shut downs. WHY?
Can someone explain to me why the Nexus is working like the first day in SAFE MODE?
I have to mention that the Nexus had no apps installed... only the stock ones when it shuts down so... eliminate the possibility of an app causing this.
I dont use it as my main phone but I do have a SIM card in it. I only use an app when I go to the toilet which is Twitch and it works fine in safe mode
So what is safe mode? Why safe mode is so kind to the battery?
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Thanks
Nexus just rebooted by itself into normal mode while it was charging... wtf!!!!!!!
Nexus just rebooted by itself after 43-44 hours (100% battery down to 60% in normal mode).
After just 15-20 min Nexus just shut down by itself doing nothing on it.. just found it like this... what can I say... F... LG and F... this phone... Thread can be closed... If you have the same problem as mine has.. dont bother... F... IT!! Go get a new phone.
I'll advice you to go to your official LG repair store for battery replacement, batteries online are not reliable at all.
Ps: Safe mode in android is just your default apps and settings but no 3rd party apps that you have installed so technically its less resource consuming and hence better battery life.

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