TS10 UIS7862 - Sometimes no Image or Freezes at boot Screen - Android Head-Units

Hello all,
I have a TS10 4G/32G 9Inch Model installed at a Hyundai.
The unit randomly doesnt start, and have different behaviours.
1. Screen lits, but no image, Guess the unit starts in background, since Radio comes up, and you can ear music, and Carplay also works, because if A call comes in you can accept call from the buttons at the wheel, and sound works normally. But no Image can be seen.
2. Unit Lits, Hyundai Logo appear, and unit freezes there, Waited quite long, and doesnt go further from Logo Screen.
3. Starts quite fast, probably from sleep mode and works fine
4. Starts to Hyundai boot logo, takes maybe 20 or 30 sec (Booting?), and then works fine.
Sometimes you start the car, and it starts, you stop and start again and problem happens.
If problem is occuring, if you press the reset button, sometimes it comes up, other times it take 10 resets before it starts.
Dont know if this issue has been addressed here, if it was im sorry to duplicate, I looked and couldnt find.
Hope someone can help me.
Thank you.

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I've been looking for support for a chinese headunit MCX-1705AD without luck. This unit was working fine for 3 weeks, bluetooth, radio, reverse camera was all working fine and now all the apps either open and then close or become unresponsive. I have tried to access infotainment from settings to reset it from there but the screen closes like the other apps. I have also soft reset the device from the front panel which does not do anything. I assume I need a firmware upgrade and I have tried contacting the seller who are useless. I hope someone on here han help me.
yasin187 said:
Hi,
I've been looking for support for a chinese headunit MCX-1705AD without luck. This unit was working fine for 3 weeks, bluetooth, radio, reverse camera was all working fine and now all the apps either open and then close or become unresponsive. I have tried to access infotainment from settings to reset it from there but the screen closes like the other apps. I have also soft reset the device from the front panel which does not do anything. I assume I need a firmware upgrade and I have tried contacting the seller who are useless. I hope someone on here han help me.
Click to expand...
Click to collapse
I have the same model and problems as you. I already solved the problems and the head unit is working normal now.
1. Turn off the player by turn car key to off position.
2. Frequently touch the screen with 5 fingers at the same time turn on the player by your car key to on position.
3. On your screen conner will show detected and the player go to recovery mode you have to wait for a few minutes until the system reboot.

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