Is there a way to recover data from a phone with nonfunctioning display which only gets detected in fastboot mode? - Redmi K20 / Xiaomi Mi 9T Questions & Answers

my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?

svkr4u said:
my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
Click to expand...
Click to collapse
I don't think you could
Even if your Bootloader was unlocked and if you had TWRP installed, and if you could reboot to TWRP, you should still use the touch screen to enter your pin/pass/pattern that TWRP could decrypt storage - only after that you would be able to use MTP from TWRP to transfer the files to your PC
Too many "ifs"- you didn't mention unlocked Bootloader and TWRP - hence I assume you never did that (unlock BL, install TWRP)
If you didn't, you cannot now (even to unlock BL) once your screen is broken
If BL was unlocked (again, you didn't mention, hence assuming not), you could disk-dump your data to PC, but as the partition img, and then it would not be possible (without the help from your phone - but no help since your screen is broken) to decrypt the files
All in all, I don't see how could you make it now
---
One must periodically transfer his photos, etc to PC and backup whatever is possible through Google and I also use Mi Cloud for backing-up
I recently had a similar case. My phone was no more booting except to the Fastboot
Screen was not broken, Bootloader was unlocked and I was able to reflash MIUI and get the phone working again
However, by Factory reset (I needed to reflash the OS), all my data were wiped from the phone
But I did not loose almost anything. I had copy of my photos on the PC, just from a couple of days before the disaster
By help of Google and Mi Cloud, I easily restored contacts, calendar, WA chats, even WiFi passwords (by Mi Cloud)
I needed one day to reset the phone, but eventually I did not loose anything essential

I managed to do this some time ago with an older phone but maybe it works, I don't remember the details but it was something along these lines:
1. Load TWRP using fastboot with `fastboot boot twrp.img`
2. Access the phone via ADB with `adb shell`
3. Pull the data with however adb pulls it (I think `adb pull <path>`)
The other option you have is searching ebay or other shops for screen replacements por Mi9T, they might be fake replacements but as long as they work good enough for you to access your phone and pull the data out they're good enough.
Also, I forgot, make sure the broken part is the screen, if the phone itself is dead then we enter the realm of forensics and I doubt it's worth your trouble (and money) to recover that data.

Related

Trying to recover photos on soft-bricked phone

Hi all,
This is my first post here, I'll try to include everything but please let me know if I am missing any info. I'm using Windows 10, my phone is using Stock ROM 6.0.1, carrier unlocked from Telus to Rogers but bootloader shows device is Locked.
TLDR: I'm trying to recover the photos from my soft-bricked phone before doing a factory reset. I've tried to manually flash the firmware with fastboot by following the steps in service.xml, but the commands all appear to return OKAY without errors but there's no change in the phone's behaviour.
More Info: I've spent the last 2 days reading up on here and elsewhere online to learn as much as I can. I am honestly not sure what caused it the soft-brick. I was using my phone normally yesterday morning when it froze while browsing Facebook, so I tried to power it down, but I got caught in a bootloop and it wouldn't go past the logo screen. It's part of my morning routine to run updates, and I often (though not yesterday) transfer files to/from the phone through a USB cable, so could it be an internal memory problem? Other possibilities, while I was careful ultimately I did download an apk for Pokemon Go before it was released in my country, and I did also download a battery saving app, so there's risks from both of those but the timing seems wrong...
I can get into bootloader and recovery mode, but not factory mode. Wiping the cache partition did not help. The only way to power the phone down is from bootloader, otherwise the phone goes straight to the logo screen.
I've installed ADB/Fastboot using the 15 Second ADB Installer here, and believe I have all of the correct drivers from the WinDroid install. However I did not enable USB Debugging before this happened, so the only way I can get ADB to see the devices is to go to "Apply update from ADB" in recovery mode, but running "adb devices" brings the phone up as sideload. If I'm in bootloader, "fastboot devices" sees it, "adb devices" comes back empty.
I used the file XT1563_LUX_RETCA-ROGERS_6.0.1_MPD24.107-52_cid14_subsidy-RGRCA_CFC.xml.zip from the File Factory folder, and it looks right according to the software version in the .xml files, but I'm still new to this and I'm not sure if my best guess is educated enough.
In general I'm not too squeamish about voiding the warranty and don't care about losing my apps, it's the photos that I really do not want to lose (shame on me for not backing those up!). I'm wondering if there's a way to get my photos back before unlocking or doing a factory reset, but if there's a reliable recovery software I can use after the fact I may have to bite the bullet.
TIA for any help.
An update. I chose to wipe user data (NOT including personalized content), the phone rebooted but is looking different from before. Which in and of itself is alright, but makes me wonder if I flashed the correct firmware...?
During the setup process, I was given the option to restore data from 3 days ago, which was when the soft-brick occurred. I chose to recover most of my apps, however I can't see any photos. I tried Recuva but it could not see anything, I'll be trying trying the Wondershare Dr. Fone Android Recovery program and hope it finds the photos.

Blindly wipe A310f - some problems

Hi,
as my screen is defect, I want to sell my A310f in parts. Before that I obviously need to wipe it.
The following things I tried in the last days:
- wiping via ADB was not possible -> "unauthorized device" (I had no chance to put in USB-Debug-Mode [the phone should have been in this mode because I always put my phones in debug mode])
- wiping it straight from the phone -> I am on Marshmallow with stock recovery (had a custom recovery with custom kernel on Lollipop)
-> question1: when flashing Marshmallow, does it replace my custom recovery with the stock recovery?
-> question2: is the stock recovery in 6.0 identical to the one on Lollipop?
I assumed the recovery to be stock on my phone und to be identical to the one on Lollipop. So I booted my A310 in recovery and navigated blindly to wipe:
- 4*volume down
- 1* power
- 7*volume down
- 1* power
wait for some seconds
- 1* power
---> phone should have rebooted ... but it did not. It did not respond at all so I had to remove the battery.
After doing this I connected my phone via USB to my PC and tried to look if the internal SD has some more space (should be the case if the wipe was completed).
But now my PC doesn't show the internal SD in the explorer. Phone is charging as usual via USB.
Is this a good sign (wipe done) because the stock settings dont allow the PC to have access to the internal SD? Or did I screw up?
Thanks and regards,
blub
blub0815 said:
Hi,
as my screen is defect, I want to sell my A310f in parts. Before that I obviously need to wipe it.
The following things I tried in the last days:
- wiping via ADB was not possible -> "unauthorized device" (I had no chance to put in USB-Debug-Mode [the phone should have been in this mode because I always put my phones in debug mode])
- wiping it straight from the phone -> I am on Marshmallow with stock recovery (had a custom recovery with custom kernel on Lollipop)
-> question1: when flashing Marshmallow, does it replace my custom recovery with the stock recovery?
-> question2: is the stock recovery in 6.0 identical to the one on Lollipop?
I assumed the recovery to be stock on my phone und to be identical to the one on Lollipop. So I booted my A310 in recovery and navigated blindly to wipe:
- 4*volume down
- 1* power
- 7*volume down
- 1* power
wait for some seconds
- 1* power
---> phone should have rebooted ... but it did not. It did not respond at all so I had to remove the battery.
After doing this I connected my phone via USB to my PC and tried to look if the internal SD has some more space (should be the case if the wipe was completed).
But now my PC doesn't show the internal SD in the explorer. Phone is charging as usual via USB.
Is this a good sign (wipe done) because the stock settings dont allow the PC to have access to the internal SD? Or did I screw up?
Thanks and regards,
blub
Click to expand...
Click to collapse
"unauthorized device" means you'll have to click OK on the pop-up dialog in the phones display before you can use adb.
You have to do when you connect to adb first time, or after a factory reset to authorize cumputer access to it.
Probably not that easy with a broken display.
Q1: Yes, it will overwrite recovery with stock one.
Q2:Yes, they should function the same.
Do you have a lock on your screen?
Computer won't get any access to internal memory before is unlocked.
If you havn't removed your accounts in phone, then it's probably frp lock on as well.
I once was in the same position but for another device, but I managed to find a engineering boot/sboot which allowed adb at all times.
tys0n said:
"unauthorized device" means you'll have to click OK on the pop-up dialog in the phones display before you can use adb.
You have to do when you connect to adb first time, or after a factory reset to authorize cumputer access to it.
Probably not that easy with a broken display.
Q1: Yes, it will overwrite recovery with stock one.
Q2:Yes, they should function the same.
Do you have a lock on your screen?
Computer won't get any access to internal memory before is unlocked.
If you havn't removed your accounts in phone, then it's probably frp lock on as well.
I once was in the same position but for another device, but I managed to find a engineering boot/sboot which allowed adb at all times.
Click to expand...
Click to collapse
Additional info: before the described "wipe" procedure I was able to access the internal storage via PC (without having to click something on the screen, as it wasn't possible because of the broken screen).
Just after this "wipe" it is now not possible to access storage.
How long does it take to wipe the data? I probably just waited for some seconds
Yes I had a lock screen on my A3 (but as described I could access the storage no problem).
Sry, I dont understand what youn mean by that:
If you havn't removed your accounts in phone, then it's probably frp lock on as well.
Click to expand...
Click to collapse
Google is my friend...
The FRP lock would also suggest that the wipe was done correctly, right?
blub0815 said:
Additional info: before the described "wipe" procedure I was able to access the internal storage via PC (without having to click something on the screen, as it wasn't possible because of the broken screen).
Just after this "wipe" it is now not possible to access storage.
How long does it take to wipe the data? I probably just waited for some seconds
Yes I had a lock screen on my A3 (but as described I could access the storage no problem).
Sry, I dont understand what youn mean by that:
Google is my friend...
The FRP lock would also suggest that the wipe was done correctly, right?
Click to expand...
Click to collapse
Well..I don't know. Maybe you successfully wiped it if you can't see anything on your computer.
FRP lock means that if you factory reset your phone with pin/pattern lock set AND have a google account activated on phone,
you will have to log in with your google account after factory reset before you can use it again.
It is locked to your google account.
(if you sell it and someone changes the screen, it still needs to be logged in to your google account before frp can be removed so he can use the phone)
tys0n said:
Well..I don't know. Maybe you successfully wiped it if you can't see anything on your computer.
FRP lock means that if you factory reset your phone with pin/pattern lock set AND have a google account activated on phone,
you will have to log in with your google account after factory reset before you can use it again.
It is locked to your google account.
(if you sell it and someone changes the screen, it still needs to be logged in to your google account before frp can be removed so he can use the phone)
Click to expand...
Click to collapse
So it seems there is no way around and I need to check the mainboard with a display unit ...
Samsung gets on my nerves ....
Thanks for the Help!

Recover data and then wipe 6P with broken screen.

Hi all,
I'm an idiot.
I dropped my 6P and totally destroyed the screen. Occasionally I get some small amount of display but definitely no touch response. Everything else seems to be working as far as I can tell.
I'd like to recover some data and then wipe it.
The phone is running rooted stock (June Update) with TWRP, USB Debugging is enabled, the device isn't encrypted.
Theoretically, I'd just connect with ADB and pull what I wanted and then use Android Device Manager to do a remote wipe.
However, as specified above, I'm an idiot. I also broke my laptop, so I can't connect with ADB as I can't approve the new RSA key for another computer.
I suspect that there must be some magical bootloader / recovery / fastboot magical kind of workaround I could use to pull some data but I'm working blind, and when you're as much of an idiot as I feel after the last few days (did I mention that I also crashed my car) then working blind isn't easy.
Could anyone help me out with some instructions? Obviously bearing in mind that I have no display.
Never mind. I figured it out. Power off, boot to bootloader, fastboot into recovery. ADB then worked fine.

Recover data from S8 with broken screen

Hi everyone!
I broke my S8 screen completely by dropping it (the phone is still working, not know if the touch still works).
I want to recover WhatsApp backup folder and DCIM folder (i had no backup service enabled, nor samsung account, nor google photo or gdrive), so i thought to go ahed through ADB. Anyway adb list no devices until i unlock my phone through pattern code ( i had no facial/retina/fingerprint mode set).
So i thought to proceed through download mode, flash twrp through odin and access adb through twrp. Anyway it looks like i cannot use odin to flash until i trigger on "OEM Unlock" in developer options which i can't do no more cause of the broken screen.
Is there another way to enable OEM Unlock which doesn't require touch input? Or is there any other way to recover my two folders?
A big thanks for everyone who could help
You can use an otg adapter and a mouse and try to replicate your pattern code and after your in just transfer your files. If you happen to have a second cell phone I would suggest you practise a bit on that screen first so you can replicate the exact movements to unlock your phone. Had an issue with my s6 edge and that worked like a charm.
deveauwelle32 said:
If you don't know how to recover data from S8 phone, just use an Android data recovery software, it can help you recover data from an broken Android device, it is really simple to finsih the recovery process. And you can preview and recover the data from your broken phone, so that you don't lose these data.
Click to expand...
Click to collapse
Yep, that's the best thing you can do.
Cristian.CT46 said:
Hi everyone!
I broke my S8 screen completely by dropping it (the phone is still working, not know if the touch still works).
I want to recover WhatsApp backup folder and DCIM folder (i had no backup service enabled, nor samsung account, nor google photo or gdrive), so i thought to go ahed through ADB. Anyway adb list no devices until i unlock my phone through pattern code ( i had no facial/retina/fingerprint mode set).
So i thought to proceed through download mode, flash twrp through odin and access adb through twrp. Anyway it looks like i cannot use odin to flash until i trigger on "OEM Unlock" in developer options which i can't do no more cause of the broken screen.
Is there another way to enable OEM Unlock which doesn't require touch input? Or is there any other way to recover my two folders?
A big thanks for everyone who could help
Click to expand...
Click to collapse
Log into Samsung Find my mobile. Use your Samsung Account details to log in.
There you will see alot of options that you can perform on your Galaxy S8 remotely.
Use the remotely unlock my device option to unlock your device.
Then connect your phone to the Laptop or PC using data cable and recover the data.
Hope it helps.

Galaxy A3 2016 - SM-A310F ... a lot of problems ;)

Hi guys,
the phone is from my sister and it got hit by some tool from her (ex-) husband. The screen has been hit on the left side with destroying the battery too. So I have NO display, NO Touch. Latest Android (I think 7.0.1) is installed. The phone has never been tampered with and all is stock.
Because of all the photos from kids and cat she asked me to rescue the photos from it - and then the fun began.
Of course I bought a used A3 2016, but the display showed just static crap. A new display spare part did the same ...
The mainboard seems to be working ok - I am with Apple Phones only because my employer tells me to
It is for almost a year now, and I cant get to the photos.
So far I've read that I should root the device so I could access the filesystem to just simply save the jpgs. Of course no USB-debugging enabled the phone is locked with a patternlock ...
Problems so far: I cant get the phone into Download-Mode - it seems to bee booting through and after 30-40 secs my PC recognizes the device as it should, but the file folder is empty.
I can get into recovey-mode, and there I'm stuck. I can use "get update by adb" and adb shows me, that the phone is in sideload-mode but any upload ends with an error at 0% ...
Total factory reset could be an option, because I think I can recover most of the files from internal storage, right?
So I decided to ask the PROs and ask for help and/or ideas here ...
Thanks for reading !
How would you recover the files if you factory-reset the device? Are they not saved in standard locations? If yes, a factory reset will remove all normal user-files.
Are you able to get into an ADB shell from recovery mode? ("adb shell" command)
If you can get a shell, you could navigate to the directories and download ("adb pull <file>") the files to your PC.
I believe you could get a shell from TWRP. If you can flash the recovery with TWRP and boot into it directly via console (unfortunately I don't have a command handy), then you might be able to access the shell, too. (Take this with a grain of salt, but it's better to try it before doing a factory reset.)
Do you know if the storage has been encrypted? If so, then forget everything I wrote.

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