Samsung A40 not responding after official update - Samsung Galaxy A40 Questions & Answers

Hey everyone,
Today my Samsung A40 was due a software update, so I downloaded the update and left it to install. However, since it has installed my phone is completely unresponsive. I have tried doing a soft and hard reset, and followed every Youtube video suggestions like tapping the phone screen and rubbing the back cover (?). But still nothing.
The phone looks like it's on - there's a very very faint light, but it remains black soon after the Samsung A40 logo goes, and when I try to call it from another phone it goes straight to voicemail.
This problem already happened once after a system update and a phone repair shop was able to fix it for 20$ but of course he did not tell me what was wrong and I cannot get a hold of him now.
Unfortunately the phone is outside of its warranty period so sending it back to Samsung isn't an option.
If anyone has any further suggestions I'd appreciate it

that's what i mean for reset, it is just a restart really.

Related

[Q] Omnia 7 broken - will not boot

hi
my omina 7 of 1 month is broken.
A few weeks ago it wouldnt boot and gave the screen indicating
the phone needs to be plugged into the pc, it then booted ok.
Yesterday it gave the same message but by the time i got it home
the message was gone.
Now it will not boot, it simply cycles through the samsung logo, the three network logo , then back to the samsung logo.
Will be taking it back to the three shop tonight.
is there a way of hard resetting the phone using the buttons?
I have only found info on hard reset from within the OS, which obviously i now cannot get to.
has anyone else had this problem
The only similar problem i found was with a focus
was on the windowsphonesecrets website under the heading restoration error
to hard reset the focus press the power, volume & camera buttons all together. that might do it.
Have you tried taking the battery out of the phone? Heard from someone that that solved the problem...
yes tried taking the battery out
tried it without the sim
let the battery completely drain and tried again
the hard reset button combination didnt work either
just constantly cycling between the samsung and three network logos
three have now sent it off for repair ....
I have a very similar problem. My phone randomly rebooted itself but now it sticks on the Samsung Omnia 7 logo. I've tried removing the battery but nothing.
Is there a Safe Mode I can boot into?
Damn looks like I have the same problem.Was playing a game.Phone rebooted on its own, all I get is the Samsung Omnia 7 screen.
Tried a Hard Reset. I get the options pop up for about 2 seconds asking if I want to format.If I am quick enough to press the Home button nothing happens it just switches off.
Did you try to flash the ROM ?
Me?
No?
Download mode was the only mode that seemed to be recognised by my PC.If it wasn't in warranty I would maybe have tried that, but as it is in warranty I will let T-Mobile deal with it.
my repaired samsung was returned mid january
a few weeks later and the same thing has happened again...
phone froze, switched it off , now will not boot again
it is definitely the same hand set or at least the same outer casing
the bill said it had some parts replaced
I wonder what caused this issue?
I had similar problem and this is how I solved it:
Make sure your Device is switched off (remove and reinsert the battery)
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Enjoy your phone now
add 1 to the list, mine is doing thin, formatting doesnt help, reflashing doesnt help.
unless i can find a fix, im without a phone for 15 days while tmob plays with it
any progress?
Since applying the update that Samsung release yesterday I'm having the same problem...
Format didn't work, installing 'older' firmwares (I8700BSEJK1, I8700XENJK1 and I8700DBTJK1) didn't solve any issue
Anybody with more ideas?
I've also had this issue... I think it was caused by forcing the nodo update. Now I've updated it normally using this guide
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
I hope now the problem is solved.

[Q] Stuck on Samsung Screen (BOOT)

My friends Samsung Focus seems to have gotten stuck turning on just showing SAMSUNG... phone did not have a SD card in it all. We had tried a sd card but never worked so removed it. About a week later the phone just rebooted and got stuck on boot.. Did the hard reset a few times and nothing? Also I accidentally got the phone in download mode. Since i have a Captivate, ive seen the download mode before and used it for kernels and such.. Is there any use of it on the Focus somehow? It says download mode and then do not turn off. it takes about 10 minutes..
Anyone have any suggestions or know anything? Phone is unlocked for tmobile, so cannot go to ATT to get replaced..
Thanks
same issue - samsung black screen no sd card at all
My Focus did the same thing today - it was almost as if an auto update was sent out, and the device reset itself. When I tried to enter my passcode, i got errors, and then upon resetting I became stuck on the black samsung screen. I've tried hard and soft resets with and without the SIM card. Nothing.
Any advice, beyond heading into ATT tomorrow?
hard reset is the 3 button combo, right? if so whats the soft reset?
yes. hard reset is the +, power, camera combo. soft reset is just powering down and then starting back up.
That is the issue I am having with my phones and I believe it is heat related. Check battery meter when you do the battery pull and reboot. Also the battery is warm to the touch also the screen if it stays in the samsung boot mode.
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
trolane said:
mine did the same thing this morning... I have a warranty replacement on the way. Would love to know what/why/ fix etc... though.
Click to expand...
Click to collapse
I hope theres a fix soon. My friend uses the phone for tmobile so cant really do anything. I wonder whats really happening with these phones.
Deadem said:
I have gotten a new replacement and battery and still have the same issues if I keep it in my jacket or shirt pocket.
Click to expand...
Click to collapse
That is absolutely weird. This phone really has a big defect then if this happens out of the blue. Not good for Samsung... unless its the software that is screwy
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
peterfnet said:
Just had this happen today.
Stuck at samsung boot logo. Unable to get past it for hours. Getting it replaced tomorrow
Click to expand...
Click to collapse
Update on my situation: I was able to had reset it, but it still kept me at the Samsung logo. AT&T replaced it. That solved the problem
Same issue here with my Rogers Focus, it has happened on two devices now. Would love to know what the problem is, so when I get my third one I can avoid it.
Happened to my Focus as well. Since I'm using an unlocked device and I'm not in the US, it looks like I'm pretty much screwed unless someone comes up with a fix like a ROM or something that can solve the issue.
From what I can tell its not battery related at all. I tried the battery from a Galaxy S I had and still didn't fix the problem.
The thing is that Samsung of America firmwares are very hard to find. I have find all the Roms on this page http://www.samfirmware.com/ even instrucction on how to flash the phone. The thing is that they only have the Omnia firmwares, we need a i917 Rom. One more thing you can put your phone in Download mode pressing Volume Up and Camera botton simultaneus from there you can flash the Phone. Come on we need a real hacker who can bring us a firmware for this phone.
Going into download mode is pointless until we get a Firmware. Looks like no Dev/Hacker is interested in Samsung Focus right now.

[Q] Help with the black screen on LG Quantum

Today my new LG Quantum screen was fuzzy at the beginning and I turned off the phone and then powered it up. The screen went total black....nothing was showing up. The phone could receive call but I couldn't pick up the phone as the screen was black. How can I fix the problem?
Hmmm, if you can't see ANYTHING, then it would be difficult to hard reset the phone from the Settings menu. I believe there is a key press sequence to hard reset the phone, which might set things right.
Maybe check the LG site or ask your cell provider?
after power off the phone for a day, it comes up again. However after half an hour, it was fuzzy like this. I reset the phone before, but still have the same problem.
enternet said:
after power off the phone for a day, it comes up again. However after half an hour, it was fuzzy like this. I reset the phone before, but still have the same problem.
Click to expand...
Click to collapse
You definitely have a screen digitizing problem. If the phone is new send it back for a replacement or send it to LG for repair.
Don't know what happened....use Zune to down grade to the original version. It was working fine in a day....then install quite a few apps....it was fine as well....tried to upgrade to mango again....when it was upgrading, the screen started fuzzy....and freeze.
use Zune down grade the phone to original version again and brought up MFG menu to reset the phone and then upgrade to mango without installing any app. It works fine now since then....I can add the apps without any problem so far..... done the full test on the device and everything was passed. It looks like that it is software problem.

Freezes while opening Lock Screen

hey i have some problem with my galaxy s4 i9500, so here's the story : i've got some weird burn n reddish screen on my s4,, then i bring my s4 to the service center,, they had replace the screen for 4 times but still have that issue, then they say,, they going to replace the screen 1 more times but now with the mainboard. okay after 2weeks my s4 reddish screen fixed.
but now i have a new weird problem, everytime i try to unlock the phone ,, sometime it hangs ./ freeze,, and when i tap the power button or home button several times, it reboot itself. now im completely frustrated with my s4,, anyone have any tips to fix this lockscreen freezing? i already try to factory reset it and reinstall the firmware. anyone please help :crying:
Hi,
I believe after they changed your "mainboard" (which I'll understand is the motherboard) something went wrong, as you said you tried to factory reset and reinstall stock firmware and the problem still persists, I will recommend you taking it again to the Repair Center, try asking for another S4, I think it'll solve all your problems , when my Kindle had a battery I got a new one for free from Amazon, I guess you can try getting one S4 too from Samsung.
~Lord

Screen stopped working with strange moments

Hi,
After Xmas I made factory reset with TWRP and I made an upgrade to CM13.(6.0)
It was working fine.
When I was trying to make next daily update, after reboot, screen became black and nothing shown up.
I was trying a lot of things since that moment.
When I was going back from service point (I really want to sort it out) when they told me it is probably LCD broken (i have broken glass, but 1 year ago, so I do not believe it can be screen),
when I take phone out I spotted that keys are highlighted so I swiped and it locked out and shown screen! it was working perferctly fine,
so I decided that it is best moment to flash newest CM to solve issues, but after reboot screen was black again.
I can enter download mode so it is visible in Odin, but screen is black in every mode.
There is only quick flash on screen when turning on and also really short moment of Samsung Galaxy logo which becoming dark quite quickly.
I flashed stock rom(5.0), but nothing changed, despite of that I know phone is turning on somehow because I hear music on turning on...
Can someone help?
I really doubt that it can be hardware issue.
Can it be something with BL ? How can I solve it...?

Categories

Resources