Can't unlock bootloader of a refurbished "European H850" - LG G5 Guides, News, & Discussion

Hi,
Trying to unlock the bootloader of a recently buyed refurbished device (from here - information of it below) via the LG’s official unlocking website leads me to an error:
"Device ID is unmatched. Please check your Device ID. If you see this message again, please contact your customer center. Your account will be locked if you enter the wrong Device ID more than 1 time."
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How can I unlock the device? With device information I can know if it isn't "European"?
* my device information:
H-850 mobile phone
IMEI: 357657071472837
device-id: F098F3288D56A2417FA2E578EFC28ABED9E07B2007B71BEC10641A737F8A59FE
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Maybe it was a blacklisted phone, and they changed the IMEI...
In that case I'm not sure if it's possible to unlock it without changing back to original IMEI.

ty for the quick answer - I'm trying to contact the LG costumer support now...

Contacted and received response from LG support: they provided the exact model (by the IMEI): is LGH850.AVDFTN (it's an UK Vadafone's mobile).
Then I asked the "Network Unlock Code" (NUC - I hope using this can unlock the bootloader...) via it's site and now I'm facing another issue: I can't use the code because the screen where I'm supposed to inform it has the message "This phone is permanently locked and can not be unlocked" - someone have faced something like that?

successfully flashed Oreo via H85030a_00_OPEN_EU_OP_0910.kdz (was stucked in MM before...)

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HELP Relocked Bell Galaxy but Now I cannot Unlock

I relocked my phone to bell because I needed to exchange my earphones and now when I try to unlock it wont work. Basically, when I turn the phone on with any sim card it just shows a no service icon and the phone thinks there is no sim no pop up saying invalid sim. It does not ask for a code. When I put the code in via #7465625*638*# it says unlock unsuccesful but when I put the same code to lock it to mcc/mnc using *7465625*638*# it works.
Any help is greatly appreciated.
ummm... first thought, why did u relock it to exchange ear phones? i exchanged the device itself when it was fully unlocked.
back to topic. u might have to exchange the device.
If you need help msg me
Okay first off all I think I posted in the wrong forum sorry. And I figured out that I was putting the sim card in wrong . But the underlying problem is there it is locked to Rogers now I cannot completely unlock just lock it to different providers.

[Q] Flipout (MB511) keycounter ?

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I dont have this phone in hand at moment as trying to help friend over the phone.
Suggestions Greatly appreciated.
same situation here ....
is phone fixed ?????????????
have u found solution

[Q] Need help with Unlocking Optimus 7

Hey guys
I purchased a Telus Optimus 7 phone and I'm trying to unlock it. I got the code from a specific website... but when I put in my SIM card (from another provider) the phone prompts that "the sim is locked and you need a PUK". I got the PUK from my service provider but when I enter it... it gives me a SIM ERROR message. I know that the phone is suppose to prompt me to "enter pin" but it doesnt do it. Am I doing something wrong ?
Everyone looking to unlock their LG Optimus 7, heed my warning!
DO NOT ENTER A WRONG UNLOCK CODE MORE THAN 2 TIMES! IT WILL LOCK ITSELF ON THE WRONG 3RD ATTEMPT.
If you do, it's really locked and needs to be either re-sent to LG/carrier or completely re-flashed. The PUK it's asking is "Phone Unlock Key", not "PIN Unlock Key". Which means the phone itself is "locked" not NCK locked.
Btw, same thing happened to me.
whoa... think that in his case is the Personal unlocking code, not the Phone unlocking code... if u put the original SIM card the phone works? if so, or the SIM that ask you the PUK is fried or you just really don't have unlocked the phone
I've purchased an unlock code but it's asking for a PUK Key as well. How do I figure this out? Google hasn't helped. Is this a key Telus can provide? Or do I need a new SIM card (could mine have some kind of lock on it?)
Thanks!
I have tha same problem, does any one how to make my phone works, or to find a PHONE unlock key(PUK) without contacting AT&T (the original's phone carrier) because I don't use AT&T service, but I want to unlock my phone ... my LG quantum says ''your phone is locked, contact you service provider for an unlock code''

[Q] How should I proceed to unlock SIM network on my I9300?

Hello,
I have an I9300 under the latest Omnirom nightly
I got the unlock code from my mobile operator/ So when I insert a foreign SIM, it requires me to fill it, which I do, but it returns an error saying that the network unlocking was unsuccessful.
I've tryed using dial codes like:
#7465625*638*XXXXXXXX# (XXXXXXXX being the actual code) to unlock SIM network, but it says "Connection issue or invalide HMI code
*#*#197328640#*#* to run service menu and get to the network lock menu, but it says that "MENU NOT EXIST PRESS BACK KEY Current Command is 186"
I've also tryed using GalaxSim Unlock application but it 's unable to actually unlock my phone because it says the blocking system is not yet supported.
I'm running out of ideas to unlock SIM network on my phone, so any help is appreciated, thanks in advance!
KishlorN said:
Hello,
I have an I9300 under the latest Omnirom nightly
I got the unlock code from my mobile operator/ So when I insert a foreign SIM, it requires me to fill it, which I do, but it returns an error saying that the network unlocking was unsuccessful.
I've tryed using dial codes like:
#7465625*638*XXXXXXXX# (XXXXXXXX being the actual code) to unlock SIM network, but it says "Connection issue or invalide HMI code
*#*#197328640#*#* to run service menu and get to the network lock menu, but it says that "MENU NOT EXIST PRESS BACK KEY Current Command is 186"
I've also tryed using GalaxSim Unlock application but it 's unable to actually unlock my phone because it says the blocking system is not yet supported.
I'm running out of ideas to unlock SIM network on my phone, so any help is appreciated, thanks in advance!
Click to expand...
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You probably have to be on the stock ROM to unlock.
meekrawb said:
You probably have to be on the stock ROM to unlock.
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Click to collapse
Is this some kind of bug that might be fixed in the future?

[Q] Remove simlock by flashing kernel?

Hi,
I have lg g2(D802) with Orange simlock and I just wondering that is it possible to remove simlock by flashing kernel or rom?
I have tried to remove it by code but when I enter 2945#*802# and select any option, I get the message that the phone is permanently locked.
No. you need to buy an unlock code.
It's 1.7 - 1.9 $, it's cheap if you ask me.
I have tried that but as I wrote in first post I can't do that because when I enter 2945#*802# and select any option, I get the message that the phone is permanently locked.
Maybe the device is blacklisted or something. Or wrong code has been entered few times. Try other types of unlock or try inserting unsupported sim
Sent from my LG-D802 using Tapatalk
I have exactly the same problema. My operator gives me wrong codes and now it say that it is my fault.
So I have my LG g2 802 rooted and I wonder how to unlock it, beacause of the bad operator behaviour (Vodafone) I just want to change my service provider asap, but I just very happy with my current phone.
so, does anybody some new ideas about how to unlock a "permanent blocked" phone?
Thanks in advance

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