No incoming texts over night until morning; they never show up - OnePlus 6T Questions & Answers

Hi folks,
I've got the 6013 model in the US, running on AT&T, completely stock never rooted, fully updated to 10.3.11. Either the most recent update, or the one before that, seems to have caused an issue where texts sent to me overnight or in early morning before I first use the phone never show up. I've missed some important notifications due to this. The worst thing is they NEVER show up... they aren't just delayed until I wake the phone up. After I start using the phone, new texts make it through just fine. The phone seems to be sleeping deeper or something and not getting any of these cellular-based texts. Emails and other notifications based on wifi internet seem to be showing up fine.
Do not disturb is NOT enabled (and, I've tried toggling it on and off without change). This has been going on for weeks or longer, multiple reboots, etc.. I've checked my default texting app (Textra) and the phone's built-in Messages app... the texts aren't in either app. They just never show up.
What else can I look into to check the cause of this and hopefully a fix?
Thanks!

As a test today, I sent a text from my work phone to my personal OnePlus when I got up (late! Father's Day!) before interacting with my OnePlus at all. It did receive the text just fine. I think the cellular radio may be on some timer and going to sleep / waking up on some sort of schedule. Where are the settings for controlling this kind of thing? I haven't messed with this phone's settings much... it just worked fine out of the box and ever since for the last two and a half years until recent update messed this text thing up.

Further information: In Settings, Battery, Battery Saver is OFF (I've never enabled this) and under battery optimization I noticed Textra was set for Intelligent Control; I've toggled this to Don't Optimize. "Messages" was not present; I never use it.
Is there anything else to try? Note that the phone is plugged in and fully charged at the time these issues are occurring.

Frankenscript said:
Is there anything else to try?
Click to expand...
Click to collapse
Dude, not sure but hope it will work,
anyway trying will cost nothing...
Go to settings > battery > battery optimization >
hit on upper right 3 dots and select advanced optimization,
then be sure " SLEEP STANDBY OPTIMIZATION"
is toggled OFF.
Try again and cross your finger...
Cheers

Dadditz said:
Dude, not sure but hope it will work,
anyway trying will cost nothing...
Go to settings > battery > battery optimization >
hit on upper right 3 dots and select advanced optimization,
then be sure " SLEEP STANDBY OPTIMIZATION"
is toggled OFF.
Try again and cross your finger...
Cheers
Click to expand...
Click to collapse
Thanks @Dadditz , that was already off. Sigh. Not sure why this happens. I've tested when I get up at 7 am, sending a text from another phone, and my 6T receives it, but during the darker hours of the night, no joy. Thanks for the reply, though.

Just as a follow up, the problem seems intermittent. I got some 4 am texts from my sump alarm when the wifi went down briefly. No idea what's going on, but it's intermittent rather than constant.

Related

Peep not picking up tweets?

The twitter app on my latest Hero (no.4) doesn't seem to be picking up tweets? Have I accidentally changed a setting somewhere?
check to make sure that you haven't turned off wifi and/or mobile data.
obvisouly if there is no connection to the internet, it won't pick them up. I believe it also suspends until you manually update and then it begins auto checking again
open Peep and press menu > settings
select send receive
make sure that it's not on manual.
tatwamasi said:
The twitter app on my latest Hero (no.4) doesn't seem to be picking up tweets? Have I accidentally changed a setting somewhere?
Click to expand...
Click to collapse
I was abroad this weekend and noticed that while on WiFi only (without mobile data) my twitter feed would not update.
Thanks for the replies guys, the Wifi thing might have something to do with it, I set the incidence of replies to every half hour but it didn't make a difference. For some reason the backlight on my screen kept going dim when bringing the phone out of a locked state so I'm going to do a reset and see what happens then.
Are you using a task killer? If so and you kill Peep this will stop the Peep service as well as the application and stop background checking.
if you are only using wifi, you do know that wifi turns off when in standby unless you have changed the advanced wifi settings.....? if you haven't, and your device is in standby, then it won't update!
settings > wireless controlls > wifi settings > menu > advanced > wifi sleep mode
make sure that this is set to stay on when in standby
I think rhedgehog has it.
I should've waited before doing that reset!
EDIT: It does seem silly that if it's switching off the wireless that it doesn't note when it last checked for updates and then update accordingly. Peep was set to check every hour but it hadn't updated for four hours, I guess because the phone had gone into standby after being active for less than an hour.
I didn't like peep looks nice but that's about it. I have been using twidroid its not a hundred 100% perfect but its allot better than peep.

CM10 Battery Drain and Feature Request

Hi there,
I installed CM10 (thanks a lot for it by the way) this morning and it seems my display sometimes just activates without reason. At first I only noticed the device being extremely warm, so I check battery usage and 92% of it have been "display". The device went from 95% to about 50% in a matter of a two or three hours with me not using the tablet at all in that time. When I checked again a little later, the display was active, although I am sure I had sent the device to sleep mode.
Also, here are two features I would like to request:
1. Please add a way to rotate the lockscreen
2. Please add Mobile Data as a switch for the quick settings (the one you get to by "clicking" the clock). It is rather annoying to go through the menu to activate / deactivate it...
The.Vortex said:
1. Please add a way to rotate the lockscreen
Click to expand...
Click to collapse
OK, found the fix for that problem... the other one still stands
And I have got an additional issue now:
my Mobile Data Connection doesn't work. My carrier is o2 Germany and the stock ROM had some issues with that carrier as well a while back. Maybe it is the same problem?
For now I am switching back to stock, without mobile data, the tablet is only half as usefull, even with the otherwise better ROM
Add your APN Setting manually and it works nice. They are in the 3G Settings. I even had to just add a almost empty one to make things wake up again.
The.Vortex said:
Hi there,
I installed CM10 (thanks a lot for it by the way) this morning and it seems my display sometimes just activates without reason. At first I only noticed the device being extremely warm, so I check battery usage and 92% of it have been "display". The device went from 95% to about 50% in a matter of a two or three hours with me not using the tablet at all in that time. When I checked again a little later, the display was active, although I am sure I had sent the device to sleep mode.
Also, here are two features I would like to request:
1. Please add a way to rotate the lockscreen
2. Please add Mobile Data as a switch for the quick settings (the one you get to by "clicking" the clock). It is rather annoying to go through the menu to activate / deactivate it...
Click to expand...
Click to collapse
I have actually experienced the opposite--battery has been outstanding since flashing the ROM. I usually turn on Airplane mode when I am not using the phone, and am certain to turn off WiFi as well. Try that and see if it makes a difference. Also, be sure you are charging with an appropriate charger!
emuandco said:
Add your APN Setting manually and it works nice. They are in the 3G Settings. I even had to just add a almost empty one to make things wake up again.
Click to expand...
Click to collapse
Thanks, that solved the 3G issue and, as far as I can tell after one day, the issue with the screen activating, as well.
For the other point, being able to activate / deactivate the mobile data easily, I found Power Toggle (can't post link, just look for it in the play market or remove the blanks: ht tps://play.google. com/store/apps/details?id=com.painless.pc) which can add a widget to the notification area that works great
You can add more switches to the menu popping up when clicking on the clock. Thats what I did. Its in System -> Notification Bar (Or something like that, I use it in German ^^)

Redmi pro problems and bugs

Hi guys, I've been using my Redmi Pro for around a week now, and it has a few issues which stops me from considering the phone to be an awesome one. They are:
- Whenever I let an app draw over other apps, it gets reset after a while. In practice this means that e.g. Facebook chat heads will work for some time but after a while chat heads is deactivated and needs to be deactivated again. This is an even bigger problem with Drupe, which becomes nearly useless without drawing over other apps.
- When an app needs me to allow various functions, e.g. letting an app use contacts, photos et.c., the "Allow" option doesn't work. I see "Deny" and "Allow" next to each other, but when I tap "Allow", nothing happens. Interestingly enough, "Deny" does work. I haven't found out why, but after trying a few times, it does work.
- The back button has temporarily stopped working 2-3 times. Again, it has started working again and I have no idea why.
Do you guys have the same problems? Any suggestion if there's anything I can do? THanks in advance! :fingers-crossed:
How's the battery backup?
I haven't had any of these problems. Which ROM are you using?
Might be a bit late, but I just got my phone and noticed Viber app being stopped all the time when i put my phone on table to sip some tea.
What happens is battery saver just turns off "unnecessary" services. In order to turn it off go to Security app on screen > battery > battery saver > Off.
Battery saver screen can also be reached by going to settings> battery > energy.

Problem with push notifications when phone is sleeping / idle

Hello!
I'm running a stock Verizon HTC 10 with the latest OTA updates. This phone seems to have a problem with push notifications after it has been "sleeping" or idle for awhile. I don't know exactly what that time period is, but it seems to be about 30 minutes. Once the screen goes black and the phone has been idle in this state for this time period, the phone stops getting (or checking for-however that works) push notifications. There is no blinking LED or sound notification that mail has come for gmail or Outlook. The phone will still answer calls and notify upon receipt of text messages. Usually within a few seconds of turning the screen on from the idle state, the gmail and Outlook notifications come. When the phone screen is on, or within a few minutes of turning the screen off, the push notifications will still come, but then stop.
I googled about this, and there seems to be quite a bit of discussion about it. I have tried the suggested remedies, but they don't work (unsync/sync gmail, clear data/cache for the apps, turn battery optimization off, delete/re-add accounts, along with some others). For work, I have a Samsung Galaxy S7, and it doesn't have this problem. Furthermore, my wife also has an HTC 10, and her phone doesn't seem to have the problem either (although I have not tested it thoroughly).
I've been through various settings, checked the do not disturb settings, but I can't seem to figure this out. I am probably missing some setting. It seems that the phone is going into some deep sleep mode after a period of time and disabling these apps, but keeping others, like the phone and SMS functions, alive.
Any suggestions?
Thanks!
jbhtexas said:
Hello!
I'm running a stock Verizon HTC 10 with the latest OTA updates. This phone seems to have a problem with push notifications after it has been "sleeping" or idle for awhile. I don't know exactly what that time period is, but it seems to be about 30 minutes. Once the screen goes black and the phone has been idle in this state for this time period, the phone stops getting (or checking for-however that works) push notifications. There is no blinking LED or sound notification that mail has come for gmail or Outlook. The phone will still answer calls and notify upon receipt of text messages. Usually within a few seconds of turning the screen on from the idle state, the gmail and Outlook notifications come. When the phone screen is on, or within a few minutes of turning the screen off, the push notifications will still come, but then stop.
I googled about this, and there seems to be quite a bit of discussion about it. I have tried the suggested remedies, but they don't work (unsync/sync gmail, clear data/cache for the apps, turn battery optimization off, delete/re-add accounts, along with some others). For work, I have a Samsung Galaxy S7, and it doesn't have this problem. Furthermore, my wife also has an HTC 10, and her phone doesn't seem to have the problem either (although I have not tested it thoroughly).
I've been through various settings, checked the do not disturb settings, but I can't seem to figure this out. I am probably missing some setting. It seems that the phone is going into some deep sleep mode after a period of time and disabling these apps, but keeping others, like the phone and SMS functions, alive.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
Are you using power saver mode? What about the boost+ app?
Also a lot of people started having similar issues after the first update to Nougat for U.S Unlocked. Later updates fixed the issue, but it sometimes still happening with Gmail for me.
Tarima said:
Are you using power saver mode? What about the boost+ app?
Also a lot of people started having similar issues after the first update to Nougat for U.S Unlocked. Later updates fixed the issue, but it sometimes still happening with Gmail for me.
Click to expand...
Click to collapse
I am not using power saver mode, and the Verizon version doesn't have the boost+ app installed.

Notifications wonky after Pie update

Has anyone else noticed that notifications seem to be super slow in coming after the Pie update? Line and Email can take up to two hours to exhibit a notification. I've looked at the notifications area of the apps, and nothing appears to have changed that I can see, and I can't find anywhere in Pie to tell it to allow more background time for these apps. I've tried force stopping and restarting with no change.
If anyone has any idea on what is going on, and how to fix it, your help would be most appreciated. Being told your wife left you a Line message 2 hours after she did so, or that your kid sent an email 2 hours earlier, is NOT conducive to a happy home life.
Nobody else has this issue? It appears to be connected to the fact that the phone is sitting undisturbed for a long period of time. If I am carrying the phone around with me, the notifications seem to come as expected, but if the phone is just sitting on my desk for a while, they seem to come from minutes to hours later.
You could try to whitelist those apps on Battery Optimization
I'm no expert, but from what you describe sounds like the phone is entering into Doze and notifications cannot come until the next maintenance window
If a user leaves a device unplugged and stationary for a period of time, with the screen off, the device enters Doze mode. In Doze mode, the system attempts to conserve battery by restricting apps' access to network and CPU-intensive services. It also prevents apps from accessing the network and defers their jobs, syncs, and standard alarms.
Click to expand...
Click to collapse
https://developer.android.com/training/monitoring-device-state/doze-standby
I think white listing the app prevents this behaviour
It does sound like you are correct and the phone is entering Doze mode, delaying the notifications. Thanks for that!
I will check into how to add the email and Line app to a whitelist for Doze. Hopefully it's a simple task, but I don't see anything under Battery doing a quick scan.
Just a follow up. After much searching and reading, I finally found where to turn off battery optimization for the two apps I needed notifications from. FYI:
Most things on the web say to go to Settings->Battery, then hit the three dot menu and select Battery Optimization. This does not appear on my phone. (see screenshot) To get to the list of optimized apps, you need to Search->Battery Optimization, select Battery Optimization from the results (it will take a few seconds to load), then tap Not Optimized and select All Apps. Find the app you want, tap it, then select Don't Optimize. You can also go to Apps and Notifications->Advanced->Special app access->battery optimization.
Whether this will actually fix the problem is another question entirely as most posts say that Doze continues to work. I guess we shall see.
I hope this saves someone the aggravation of trying to find something directly relating to Pie. Most things out there are for older builds.
Also, I turned off Adaptive Battery to see what the actual difference is in my light usage use case. If you are interested in the results of this test, let me know and I will post here.
Glad you were able to whitelist those apps.
I think it's weird anyway, as far as I know deep doze takes hours to trigger and the device has to be completely still. Any movement would take the device off deep sleep and enter a less aggressive doze (where notifications would be checked more often)
You did mention this is your case (you were leaving your device on your desk) but just for curiosity, how long approx would you leave your phone unattended?
Thanks and I hope this solves your issue.
Tepig said:
Glad you were able to whitelist those apps.
I think it's weird anyway, as far as I know deep doze takes hours to trigger and the device has to be completely still. Any movement would take the device off deep sleep and enter a less aggressive doze (where notifications would be checked more often)
You did mention this is your case (you were leaving your device on your desk) but just for curiosity, how long approx would you leave your phone unattended?
Thanks and I hope this solves your issue.
Click to expand...
Click to collapse
Unlike some folks, I am not tied to my phone. It often sits on the desk undisturbed for 3 or 4 hours during the day unless a notification comes in and I pick it up to look at it. Most of my screen time is on my computer, so the phone is the external brain when out and about, but not used much otherwise. At night, I turn on airplane mode until I get up the next day, then turn it off. I'm a retired software engineer, so have no real need for constant communication anymore, and I like it that way.

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