Hi everyone, if you have this problem of a Samsung galaxy J5(6) turning itself off at any given moment, I think that I can help. I bought this phone in December 2016. Great phone, quite easy to root, and reliable until it started turning itself off in early 2021. At first, I would turn it back on, and it would be o.k. for a while. Then this annoying situation became more and more frequent. I read a lot of tips that could help on the web, like cleaning cache, reset the phone, change the battery, and re-install the rom via twrp, but nothing worked out.
Starting in safe mode did not help either. I uninstalled apps, reinstalled apps, turned my vpn off, nada.
I think a lot when I rest, and once a new idea came up. I installed the app ''BLACK SCREEN'' , ran it, so that the screen would be totally black, and since then (5 days and counting), the phone never went off by itself.
The launcher is still on as well as any apps that were opened, but they are invisible until you reset the screen to its normal state. The phone still can receive calls an turn on the screen when it rings. The battery raised its available time remaining by more than 50%. Amazing. It really worked for me, if you have this problem of your J5(6) turning off at any moment by itself, give it a try.
Thanks
Related
Hello all,
I have checked around and have tried some suggestions on the forums, but here's my story in detail.
I bought this focus from an ebay store. Was told aside from physical damage it worked as expected.
I got the device, and plugged it in to charge, after which it turned on no big issue.
Tried setting it up and turned on wifi (no sim or microsd in the phone since I got it). And it first crashed around setting up wifi, but I thought it was because I hadn't given the battery enough time to charge. Left it over night.
What happens is this, when the phone soft-resets (through updating via Zune for eg) it goes into a weird boot loop, going to the samsung logo then off and on again. I've seen the problem before and suggestions and no follow up anywhere to what may have worked.
I tried the suggestion of putting back what would have been the original ROM but still, the same issue.
It happens during updates and anything that would need a soft reset. The phone at times also crashes and restarts itself when using the camera or maps. HOWEVER, when it crashes here, it reboots no problem. And depending on the length of time it's been on or left alone, when I try an update, seems o be a 10% chance the first reboot (the one to download the update to the device) seems to go through, but the next to finalize never does.
I am starting a new topic mainly cuz of the lack of final resolutions and also because my problem extends to these weird crashes in the maps and camera apps (maybe something to do with enabling location?) to see if anyone has any advice.
I have tried the rev1.3 US rom, I have wiped the phone, and such. I would love some help as the seller seems adamant the phone was perfectly fine before sending it off, and while i've escalated it to ebay, I'm still waiting around.
EDIT: Should note also, the phone is easily picked up on Zune, but not Kies. Not sure if that means anything.
I would suggest returning the phone, I'm not aware of any resolution for these issues.
*sigh*, Was hoping there was something I missed in the search. Guy doesn't want to take it back, raising the issue to ebay. Thanks.
Hey guys,
I've bought my Nexus 4 end of January (first revision) and am having a major issue since I got it:
Sometimes (once a week, first two weeks even more often) it is stuck in standby. So when the phone is turned on, but the screen is off and I try to turn the screen on, it won't react at all. Most of the time, the notificationlight is blinking.
This is totally sporadically, but I think more often, when the timer is set, to get me up (or not^^) in the morning.
It won't even react on charging or attaching it to my PC. I logged it twice, but there was nothing special in the logfile (logged it with su; logcat > /sdcard/log.txt)
This can get quite annoying. All in all, this makes the Phone quite unusable, because, without trying to wake it up, you never know if it's still running and you are reachable or if it's already stuck...
First I thought, this would be, because of some softwareproblem, but I got this issue with every ROM I tried (even stock, where I got this problem the most...)
Should I send it back to Google for RMA or do you have any idea why this could be?
Thanks in advance,
acid_g
Same problem here. Also bought it at the end of January. At least once a week the screen won't turn on, and usually there is a notification light flashing. I've found lots of other people online with the same problem, but no solution. There's a ticket for it here:
code.google.com/p/android/issues/detail?id=52926
I called Google support, and they recommended doing a factory reset, but it didn't help; a couple days later the problem happened again. So yesterday I called them back and started the RMA process. I hope the new unit works. This problem is so annoying and frustrating. You never know if your phone is going to work when you pick it up.
its called sod, sleep of death. it can happen with undervolting, and some apps can bring it on
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
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Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.
I've been having some problems with my Galaxy S5 recently after ~2 years and some change of owning it. I'm stock rooted on the original ANCG KitKat version.
The problem: If I power off my phone, it will cause it to go into a bootloop, not going past the first screen (Samsung Galaxy S5, powered by android). I haven't found a reliable way to fix it from the loop, but I usually just remove the battery, wait, and try again until somehow it just works and boots up. This is extremely problematic because sometimes my battery runs out and after charging I'll have to go through this game of chance again until my phone works.
The next problem also adds to this frustration as well. When I attempt to pick up a call, my phone will sometimes just not work and restart itself. This leads to lots of confusion and I can't call them back for some time because the phone is stuck in a bootloop.
In the few times that I do get my phone to actually boot up, everything works fine except sometimes my Wifi just doesn't work. It gets stuck on "turning on" where the notification drawer quick setting icon is dim green and never gets to the turned on full green state, eventually just turning itself off (no green color).
I haven't done a factory reset or any real troubleshooting yet, as I'm a bit worried I won't even be able to boot up the phone and I don't have the time yet to spend a full day fixing it. Any help would be appreciated, thanks!
The calling problem may be caused by the google dialer app not being set as the the default phone app but as for the other issues i have no idea a factory reset is a good start though
unfortunately I had the same problem but I have marshmallow but the factory reset helped with the not booting up and see a big difference with the battery
Help! my 15 month old Umi Super shut itself off (battery almost full) and now won't reboot. The Umi logo appears as normal, then goes to the pulsing android thing. and stays like that for a few minutes until the screen goes blank. I have to hold the power button for a couple of minutes to start the sequence again.
I haven't rooted it (wouldn't know how, or feel confident doing so) Only thing I've done recently was update the OS to Nougat, using the update feature on the phone, so it's completely unmolested apart from the update. Since then, I've lost the fast charge facility, and it auto-locks the screen, and won't display the clock overnight, like it used to do. And all the settings menus have radically changed (for the worse). Can't even turn off the Auto-lock feature, just set the delay.
Is the update to blame? Can I undo it and revert to Marshmallow? Can someone please help? All my contacts are in the phone memory...
Sorted!
Don't know what happened but it eventually rebooted itself. I then deleted all the recently installed apps, and it's now working again. Must have been a rogue app, but I don't know which one. Slowly and methodically worked through the setup menu and found, in the Security submenu, some settings I hadn't previously found and was able to set a safe location at home where it doesn't Autolock. I have my phone back! And I take it all back. Nougat is a big improvement on Marshmallow, once you know how it works. Happy Days!