I just got an 8 Pro and have seen an intermittent issue with the screen whereby when scrolling I see a row of what looks like stuck pixels.
I was in QHD and 120hz and the row was in the middle of the screen stretching probably half way across the screen, it displayed for a second or 2 and then disappears. I tried FHD plus and it was replaced with a similar line at the very bottom of the screen. As I say it is intermittent and right now it is all fine, if it happens again I'll film it (screen recorded obviously did not pick it up)
Has anybody else seen this? Right now I am unsure if this is a hardware issue that warrants me returning it or a software glitch linkled maybe to 120hz??
Thanks
Ok, it is intermittent in general use but happens all the time when waking the device. QHD example attached. If I drop to FHD+ then the issue moves to the very bottom of the screen rather than the middle.
Where / when did you buy the phone?
It's certainly not normal behaviour.. does this occur in any other circumstances?
Also this should be in Q&A
Amazon.co.uk
It is consistent when waking the phone and intermittent in general use. The odd thing as I say is it appears in a different place when I switch to FHD+.
arsenal74 said:
Amazon.co.uk
It is consistent when waking the phone and intermittent in general use. The odd thing as I say is it appears in a different place when I switch to FHD+.
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That's odd, but I would certainly point my finger at hardware.
Amazon are solid with returns, give them a shout and get it swapped, definitely not right.
Also a first for me, haven't heard anyone report this
Related
Whoops! Anyone else experiencing this?
It's worst in person, but I think the video kinda shows how it creates a moire pattern with just light tap on the glass. I noticed it when I tried to clean/wipe the screen and seen the pattern on the right side. It only happens on the right side though.
I'm a bit dissappointed as this is my second one, and the first one don't have this even if I put pressure on the glass. I know this one happens, but only with lots of pressure on the screen, but definitely not with just a slight tap.
I'm using my wacom stylus on this one, but it's the same effect with just my fingers, just to be clear.
Yes I noticed this on my XOOM as well, when I was installing my first screen protector. It's only visible when the unit is turned off, and only on certain parts of the screen. I had long since forgotten about it, as it doesn't affect my device at all when its turned on.
Edit: Just looked at your video - looks like you are having a problem while the unit is turned on - I don't see that much distortion with casual pressure while the unit is turned on with my XOOM.
Digital Man said:
Yes I noticed this on my XOOM as well, when I was installing my first screen protector. It's only visible when the unit is turned off, and only on certain parts of the screen. I had long since forgotten about it, as it doesn't affect my device at all when its turned on.
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I wouldn't have mind if it's only visible when it's off, but this one is visible even when it's on (as shown on the video).
What you have is a little odd. Doesn't look right. I had a laptop that exhibited a similar pattern after it took a hit to the screen. If I would flex the screen or wipe it I would see a pattern like that. Never got any worse, but never got any better either.
Its probably a small capacitor behind the screen, if you apply too much pressure you can probably break the LCD in that spot, probably a design flaw from the screen manufacturer. You can try and return it but probably the next one will be the same.
Also Moire effect is a whole different than what you have on the video.
This is moire effect.
http://www.youtube.com/watch?v=Max5-hXkhwU
i had this, I returned my rooted xoom for one that didn't do that.
Yeah, if possible return it. Something is putting pressure on the screen right there and it could lead to it breaking at that spot in a situation that would not break a normal xoom. It's a manufacturing defect. The worst part is that nothing will likely be done about it and someone else will get the same unit with the defect still in it as a refurb since it's not a flaming obvious defect that keeps you from using the device.
I've had 3 different Xooms, and they all exhibited this effect to one degree or another. They were a 3G/4G unit I returned to get a wifi-only unit, and one I returned due to this problem. The one I have now also has it.
I first noticed it on the second wifi-only when I was cleaning the screen with the unit turned off, and then noticed it when I turned the unit on and pressed a little harder than usual. I checked the 3G unit, and it was the same. Others mentioned theirs having the issue on the Motorola forums, so it seems pretty consistent.
It seems to me that this is a design issue around screen support on the right side. It appears that there's a portion of the screen where the LCD can be bent that's different from the rest of the screen.
Not sure if it's an issue or just the way IPS is or just my eyes.
There are faint lines going across the screen. Well, not really lines, more like weird phasing or something happening.
The lines run from right to left (or right to left lol) if it's in portrait mode. Top to bottom if in landscape mode.
Best words I can use to describe it are banding/phasing. Never seen anything like it.
It happens all across the screen all the time. Maybe it's just the touch sensor layer I am seeing ??
Didn't notice it in the first one I got but I didn't use it much (returned it right away, stuck pixels)
Any ideas ?
Honestly, I noticed this too... I have two thick lines I can see that is most prominent in the settings menu, with the grey gradient... it bothered me, so I exchanged it; lo and behold, my second unit had the same thing.
Quality control with Nexus devices is amazing...
caliber177 said:
Honestly, I noticed this too... I have two thick lines I can see that is most prominent in the settings menu, with the grey gradient... it bothered me, so I exchanged it; lo and behold, my second unit had the same thing.
Quality control with Nexus devices is amazing...
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Yes I noticed this awhile back too. While it annoys me I'm not in the settings menu too much so I try to forget about it
Trying to lower the top bar is practically impossible... Anyone else has this problem? Could this be a problem caused by the screen protector?
Noam23 said:
Trying to lower the top bar is practically impossible... Anyone else has this problem? Could this be a problem caused by the screen protector?
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I have the same problem but my problem is not limited to just the top part. i am having trouble with taps and swipes across the whole screen
Me too, I noticed my knock on wasn't working at all, but knock off worked fine...Then I noticed that if I drag the notification bar down really slowly about half inch down it just snaps up as if I lifted my finger, almost like its not detecting touch anymore when it reaches that section. My phone has worked great for 3 weeks, what could be causing this all of a sudden?
Is there a charger in the dock?
Lots of devices get touch screen issues when charging. (I have to double tap everything on my Tablet when it's charging). Some have bigger issues than others. Depends on how good the battery is shielded.
I almost never notice it on my G2 though. Only a tad. Depends on how stable the currency is in my house (The problem is almost non existent at my home. At my mom it's just like my tablet. Have to double tap everything)
Could also be because of a magnet or something in the car dock.
Hi,
I got my unit and after 7 days few air bubbles appeared (near front camera, near home button).
My screen got replaced (it was faster than returning and getting a new unit) and second screen has the same issue (but this time near the speaker).
I'm just wondering if this is a common issue with big screens or I'm just not very lucky one? I googled a little and seems that others had the same issues (on Galaxy tabs).
Later I will add a photo.
bat0nas said:
Hi,
I got my unit and after 7 days few air bubbles appeared (near front camera, near home button).
My screen got replaced (it was faster than returning and getting a new unit) and second screen has the same issue (but this time near the speaker).
I'm just wondering if this is a common issue with big screens or I'm just not very lucky one? I googled a little and seems that others had the same issues (on Galaxy tabs).
Later I will add a photo.
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YES I have this as well, top-right of my screen. It seems like I can wipe/gently scrape it away then it just reappears randomly a few minutes later or if I'm moving in/out of a building
It looks like moisture has built up under the screen which is impossible because I only ever put my phone in my pocket or on my bed and desk, I don't jog with it or take it into the bathroom when showering.
I missed my 14-day window to request straight-swap, don't know if I now want to have it sent back under warranty as that can take weeks and I'll be travelling soon.
Kinda sucks I always notice it now and I'm worried it will get worse.
Here's mine, just after cleaning the screen. You can see the outline where it's starting to form again... Soon it'll fill up like a white cloud in that area to the edge of the screen. Looks much more prominent in daylight but it's getting dark here now.
That's exactly the same:
If you wipe - it disappears and reappears after few seconds.
Temperature changes reveals air bubbles very quickly.
Seems that this issue is quite common.
I will bring my device to Samsug warranty/repair shop after my travels as well.
Anybody else have same issues?
Samsung replaces screens (because of air bubbles) in your countries without any problems?
bat0nas said:
That's exactly the same:
If you wipe - it disappears and reappears after few seconds.
Temperature changes reveals air bubbles very quickly.
Seems that this issue is quite common.
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Yes, when going from my air-conditioned office to the hot weather outside it instantly becomes more prominent. And vice-versa -if I clear it and then go inside where it's colder, it reappears again. I do recall having a similar issue with the Note 3, it surrounded the top speaker but it was less obvious. This covers a larger area, including part of the actual screen rather than just bezel area.
Hello,
When I scroll down/left/right in my phone and hold my finger on display, the screen automatically shakes left and right or up and down (depending on how I was scrolling my device). This also occurs while charging and while moving an icon on home-screen. I had this issue previously with Asus Zenfone 3, Samsung Galaxy J7 and a HTC Desire (dont remember the exact model though) and a similar issue with iphone 6 (which was registering that my finger was moving on home button). Is this a software problem or hardware problem and how can I fix this ? I have read on web that many people are facing this issue on various phones. but couldnt find any solution yet. Is this my screen sensitivity/touch/display driver/ battery or something else ? If anyone could suggest something, would be really helpful.
Edit: Exactly the same issue as this https://www.youtube.com/watch?v=kxysauxJ5Yk&feature=youtu.be but mine shakes a bit less, still annoys me while playing 8 ball pool and other aiming games like angry birds, etc.
Thanks
There is an app which you can use to test your touch screen by drawing on it. You'll be able to see exactly what it's registering. From what I've seen it happens on a lot of phones with bad digitizers. Try to get a warranty replacement.
LaughingCarrot said:
There is an app which you can use to test your touch screen by drawing on it. You'll be able to see exactly what it's registering. From what I've seen it happens on a lot of phones with bad digitizers. Try to get a warranty replacement.
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Hello,
Sorry for delay. I went to service centre and they said that it is normal because of smooth and silky touch and slight movement of fingers. I explained him that it occurs more while charging and he had to take my phone for inspection.
Here is the correct video : https://youtu.be/PmQ2lra4RXU
My hand didnt have tremors. I agree that human hands are not 100 % stable, however, none of my other phones do it. And if my hand is shaking, then it should shake also while the phone is not charging. When I unplug my device, it stops shaking (almost stops), but when I replug it, it starts to behave weird again when I am holding finger stable. Also, this shaking will move your aim pointer in gaming and it really is annoying while play games with pointer moving.
Is it really normal that your pointer moves while your finger is stable on screen ?