Lost, confused and Confounded in rooting process - ZTE Zmax Pro Questions & Answers

z981 Metro PCs
Network unlock has been completed (the icon metro uses tapped, it said it was networked unlocked and that icon has been removed from the device now allowing me to choose networks.
Updated to v6.1 something android (apologies it's in a tempertandrum right now)
I performed a clear cache and factory reset. Restarted device and checked for updates bringing it to the 6.1. something.
I am able to get it to connect to the ADB and perform a varity of shell commands tested just because this is my first root attempt and well not only does it help me know for sure it does help me understand and feel safter. Everything went well.
Following the commands I get to the portion where I am supposed to enter fast boot mode, ".... reboot edl"
And the device goes in to a tantrum. Eventually it has thus far atleast resstarted. But other than that nothing. it just sits dark for a very very long time, until i unplug it and then it will restart. Seems nothing is changed or different.
I would appreciate if anyone can tell me what I may be doing wrong and which steps i might be messing up on or need to follow differently?
Some things seem to be complicated by the fact that I'm running MAC OS and much of the tools are .exe and of course I have the updates that are not fans of the winebox and such.

Related

Solved having trouble getting root

I am running Windows 7 x64 I have no idea if following this guide on another operating system will work, this is just a step by step of EXACTLY how I did this, Not to say this is the only way. I have tested other methods and I have put in different variables and I have successfully gotten it to work several times in a row doing it this way while following jp4756's guide. I am sure this is not the only way to accomplish root, however this worked for me perfectly. PLEASE don't skimp out on any step. There is no shortcut here just follow the steps and jp4756's guide to the TEE!!!
Step 1.
Uninstall pdanet/htc sync/ any other thing you installed to get all this to work before
Unplug phone from computer usb cables and have phone powered on and in settings menu
Step 2.
download USBDeview(install it) easy to google it
download HTC SYNC(do NOT install it yet) for mytouch slide easy to google it
Step 3.
While in settings menu go to Application
go to Development
and check the box USB debugging
Step 4.
In settings go to Connect to PC
touch Default connection type and choose Sync
At this point you have the phone not plugged in, you have the setting on the phone changed, you have dowloaded usbdeview and installed it, and have htc sync dowloaded
Step 5.
Start USBDeview(some may have to right click the exe and run as administrator) and delete all android drivers and mytouch drivers, anything relating to android
Install HTC SYNC and let it completely install
Step 6.
Plug phone into computer and let the computer auto install drivers etc...
Step 7.
turn the phone off. Power on the Slide into the bootloader by Holding Down ( Volume Down + Power Button ) After it does its little thing your computer will beep and start auto installing drivers and stuff
Step 8.
If everything has gone according to plan in Device Manager it will show Android 1.0 or w/e with a exclamation point. Right click on that and choose Update Driver Software
2 options pop up choose Browse my Computer
then choose Let me Pick from list...
a list will appear giving lots of choices
choose Android Phone should be the first choice that says android....
then 3 options will appear, choose the 3rd one that has Composite in it and choose okay.
Step 9.
Now select Recovery from the bootloader menu
after it is done doing its thing completely 2 things will happen
1) In device manager you will now have something under disk drives
2) USBDeview a new driver will pop up at the end of the list, something like this:
Port_#0004.Hub_#0004 T-Mobile myTouch 3G Slide USB Device Mass Storage Yes No No No E: HT05RPS05696 6/16/2010 4:00:58 PM 6/16/2010 4:07:35 PM 0bb4 0ff9 08 06 50 USBSTOR USB Mass Storage Driver USBSTOR.SYS USB @usbstor.inf,%generic.mfg%;Compatible USB storage device
Step 10.
This new driver to appear shows Yes under the Connection column. This needs to be disabled. Right click on it and choose Disable Selected Device
after about 10 seconds it should no longer say Yes under connection column, if this does not happen then you are not running it under Admin.
Okay so now you are literally almost freaking there.
Step 11.
Now basically all you have to do is follow jp4756's guide starting with step 5. Im going to assume you already understand steps 1-4 in his guide. And you already have the package listed in his guide as well. You have already put those files where they belong
Step 12.
Okay so we are basically following his guide now. first things first
5. run the update.zip it will fail(MUST DO)
6. now in cmd type adb reboot recovery (don’t press enter)
7. in the recovery hit reboot system now( once it starts rebooting run that command rapidly untill back into recovery) <--- Basically while the phone is rebooting you are just hitting up arrow enter up arrow enter up arrow enter up arrow enter in CMD. You will know when you can stop when the CMD freezes for a sex, computer makes beeping noises and the phone reboots basically. It is headed for recovery and we must switch our command now
8.type adb devices(if it says nothing repeat the steps, if it says offline unplug it and then plug it back in, if it says recovery your fine) <---- Basically after you know its headed for recovery you change command to adb devices and you repeat previous procedure, up arrow enter up arrow enter up arrow enter etc.... I did not use loop, i did this all manually.
This may take a few tries, if it does not show offline then go back to step 6 rinse and repeat. You go back and forth just a few times and you will have it. Literally within about 3 tries you should accomplish the annoying goal of having offline stay there.
My job is done, follow guide and continue on your quest for root
There is no guarantee this will work for everyone. I am not claiming that this is 100% Im just giving an explanation as to how i got it and what might have been causing everyones trouble. Results may vary
Thank you to all the devs who made this possible and jp4756 for his wonderful guide
Wow that is just way to much stuff there...
I've ran loop on 2 totally different Computers running 2 totally different OS's and running 2 totally different Drivers, I have no problems with either one..
1st: XP sp3 32bit w/ PDANet Drivers <--- Only ones that I could get to load, Forcing drivers wouldn't work in XP... also like I said before, make sure to close the PDANet Program in the Toolbar.. Also make sure to read the directions when installing PDANet...
2nd: Windows 7 64bit w/ Htc Drivers <---PDANet Drivers also work... You have to force the HTC Drivers in Devices Manager..
I think most people are having this problem because they aren't doing the USB Debug thing. But could be Wrong.
Also a side note my phone is running the USB Drive and not SYNC works just fine...
Also It just might be your computer so I would try and use a different one if you can.
jnight666 said:
Wow that is just way to much stuff there... I don't see how anyone has a problem with loop.
I've ran loop on 2 totally different Computers running 2 totally different OS's and running 2 totally different Drivers, I have no problems with either one..
Also It just might be your computer so I would try and use a different one if you can.
Click to expand...
Click to collapse
Sorry that we all can't be as cool as you jnight666, but some of us are having real problems with no apparent explanation. I am an IT professional with access to every kind of computer used in the modern world, and trust me, I've tried all the ones that apply. Rubbing it in our faces that it was just so easy for you is just rude.
THE DRIVER MAKES NO DIFFERENCE FOLKS. IF YOU CHANGES DRIVERS AND THEN IT WORKED, IT'S PURELY A COINCIDENCE. PEOPLE HAVE GOTTEN THIS TO WORK ON MANY DIFFERENT DRIVERS.
THE CONNECT TO PC SETTING ON THE PHONE DOES NOT MAKE A DIFFERENCE IN FASTBOOT/RECOVRY FOLKS. IF YOU CHANGED THIS SETTING AND IT WORKED, IT'S PURELY A COINCIDENCE. PEOPLE HAVE GOTTEN THIS TO WORK ON VARIOUS DIFFERENT SETTINGS.
That being said, this didn't solve mine. I still cannot root.
And Yes, my cap locks was on purpose.
Okay, please dont come in here and start telling me how my method is wrong. I already stated there are other ways to accomplish it. I had already stated that this isnt 100%. I am merely offering an exact procedure that i duplicated SEVERAL times, with it working for me every time. If this isnt how you accomplished it then pls, theres no reason for you to be in this thread posting negative comments.
With that said fermunky, did you follow the procedure to the tee? - btw im not assuming anything so please dont take it personal. Im just trying to help ppl : )
My caps wasn't to be negative. There are too many people claiming the drivers were a key. And I am not saying yours said this, but it also doesn't clearly say it doesn't. That is all.
Completely understandable, and definitely no disrespect to you or anyone here
When I disable the Mass Storage I see other items in USBDeview that reference the Slide. I end up in a loop after rebooting and rapidly entering adb reboot recovery. I was seeing everything as your instructions explained.
Do you think it is worth a shot to disable all but one item for the Slide? Any suggestions would be greatly appreciated. I work in an IT Escalation Group and this has to be one of the toughest nuts I have tried to crack! LOL
Thanks,
jnight666 said:
Wow that is just way to much stuff there... I don't see how anyone has a problem with loop.
I've ran loop on 2 totally different Computers running 2 totally different OS's and running 2 totally different Drivers, I have no problems with either one..
1st: XP sp3 32bit w/ PDANet Drivers <--- Only ones that I could get to load, Forcing drivers wouldn't work in XP... also like I said before, make sure to close the PDANet Program in the Toolbar.. Also make sure to read the directions when installing PDANet...
2nd: Windows 7 64bit w/ Htc Drivers <---PDANet Drivers also work... You have to force the HTC Drivers in Devices Manager..
I think most people are having this problem because they aren't doing the USB Debug thing. But could be Wrong.
Also a side note my phone is running the USB Drive and not SYNC works just fine...
And if anyone want to say anything about this I'll go load up my Pentium III machine and see if it works on that...
Also It just might be your computer so I would try and use a different one if you can.
Click to expand...
Click to collapse
3 different computers 3 different op systems installed uninstalled drivers different programs etc...some phones are hard to root its a ambiguous situation
Yeah sorry I wasn't trying to be rude.
I was just trying to be helpful, sorry if it came out that way...
I also have the loop not working issue but i usually only happens once or twice..
I feel your pain I had trouble with the push Update.zip part of this thing and I was trying it for hours...
I was just trying to tell you what worked for me...
If you tried different computer and still no luck then im guessing its the Phone that is the issue or the USB Cable...
gofizzle said:
When I disable the Mass Storage I see other items in USBDeview that reference the Slide. I end up in a loop after rebooting and rapidly entering adb reboot recovery. I was seeing everything as your instructions explained.
Do you think it is worth a shot to disable all but one item for the Slide? Any suggestions would be greatly appreciated. I work in an IT Escalation Group and this has to be one of the toughest nuts I have tried to crack! LOL
Thanks,
Click to expand...
Click to collapse
You definitely don't want to do that, as one of them is one that you need to be connected once you finally get to see offline stay. Are you rebooting using the method described in jp4756's guide? meaning your rebooting using the recovery option reboot, then in command doing the adb reboot recovery, then once you no the phone is gonna boot into recovery you switch to spamming adb devices? When you say your in a loop it sounds to me maybe your not doing the adb devices after the phone listened to your adb reboot recovery command
Followed your instructions...
No ! next to anything in device manager. Right clicked on Android Phone > Android ADB Device and went to properties to update the driver. Nothing in the HTC folder would work, they both said that they weren't applicable for the device...(this was in C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64)
before plugging your phone into your computer a single time, can you confirm that you started up USBDeview and uninstalled every single driver related to android, or mytouch or htc etc... Also before ever plugging your phone in a single time did you install htc completely?
Code3VW said:
Followed your instructions...
No ! next to anything in device manager. Right clicked on Android Phone > Android ADB Device and went to properties to update the driver. Nothing in the HTC folder would work, they both said that they weren't applicable for the device...(this was in C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64)
Click to expand...
Click to collapse
Right Click Android Phone - Properties - Driver - Update Driver - Browse My Computer - Let me pick from a list of device drivers (click this, don't give it the path in the upper box) - Have Disk - Browse to yours C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64 - click androidusb.inf and select Open - OK - Unclick Show compatible hardware - Select "T-Mobile myTouch 3G Slide" - Next - All Done.
after getting some sleep and starting fresh, i tried this method again this morning. on the fourth or fifth try i got my slide to stick in offline mode. so then i unplugged it and plugged it back in to get into recovery. lost it, and now im on my 50th or so try to get it back to offline mode.
i need a stiff drink lol
it seems partially a driver issue and also an adb issue i thinks. it connects 'when it feels like it'
i'll report back if i make any progress.
btw im doing this on XP Pro SP3 fully updated
edit: I also noticed when adb does catch the slide, 2 instances of adb are running, then one closes and loses the phone. maybe this will help solve some of the problems
You've misunderstood that post. Only one instance of ADB will show when the loop is not running. Once you start the loop, another instance of ADB will show up and disappear many times. This is normal. As long as only one instance is showing before loop, you are fine.
fermunky said:
My caps wasn't to be negative. There are too many people claiming the drivers were a key. And I am not saying yours said this, but it also doesn't clearly say it doesn't. That is all.
Click to expand...
Click to collapse
I would just like to say that I have followed every method listed in these forums, achieved root the first try (using the updated update.zip). My problem occured when flashing the eng rom, I lost clockwork,root and now the phone runs like sh!t. Yes, superuser was installed and yes my pc no longer recognizes the phone when searching for adb devices after pushing the first 2 files from the eng flash walkthrough.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
mtjnkee said:
I would just like to say that I have followed every method listed in these forums, achieved root the first try (using the updated update.zip). My problem occured when flashing the eng rom, I lost clockwork,root and now the phone runs like sh!t. Yes, superuser was installed and yes my pc no longer recognizes the phone when searching for adb devices after pushing the first 2 files from the eng flash walkthrough.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Click to expand...
Click to collapse
maybe your downloads were corrupted. that's really strange...
man, that really sucks! I am truely sorry...
after spending 20 hours or so on rooting, I really feel your pain.
After I reboot into recovery mode and then use adb to check for my device I never get it to show up. Just so I am clear when you say 'spamming your device' you mean after reboot and rapidly entering the reboot recovery command, then looking for device with adb devices command. I never get it to show.
Thanks for the reply!
No devices in adb?
So I had this same problem with my MT3G. Type in "adb devices" kills the last device and it lists connected devices and NONE were listed. Not sure exactly what I did, but did eventually get it working. (I was trying to use the emulator)
Now though I'm having the same problem with my wife's MTS. Any ideas?

[Q] Bell D803 constant re-boot

A bit of an SOS situation if anyone knows the right steps please
Well, I restored a Titanium Backup and mistakenly toggled the "restore system apk". It ran fine, all restored and then when I rebooted got stuck.
By "stuck", it re-boots constantly. It shows the LG animation, then all I can see is two messages before it starts booting again:
1) "Unfortunately, Google Play Services Has Stopped"
2) "Unfortunately, System UI has stopped
... and then it does the entire boot sequence, animation, again, and again.
Here is what I can do:
* It is in USB debug mode.
* I have drivers on laptop
* I am able to connect with adb and also shell into phone.
* With adb, I have output to the file an "adb bugreport" as well as an "adb logcat".
* I have several backups:
a) The modemsst1.img and modemsst2.img created by Titanium Backup
b) Titanium backups (full apps and data)
c) an "adb backup - all" backup
* I managed to get it into firmware update mode by pressing the volume up button and the power button and then when it flashed red a few times, just the up button. So, I can get it into Firmware update mode.
Of course, I have never really used adb before, except to dabble a bit. So, I am encouraged that I can somehow get into with shell.
I am not unplugging it until I know what to do!
Since then I have been able to turn the phone off and also put it into charging on USB.
This is what worked:
* Hold down power and volume down button until booting stops and phone turns off completely.​
When it does shut down, I kept buttons down until it flashes logo again and then shuts down again. Then I let go. Phone is off and when I plugged in the charger it shows charging animation.
Now, after inspecting the bugreport, I noticed a lot of these messages for all the system apps like this one:
"I/PackageManager(21318): Expecting better updatd system app for com.lge.sizech"​
I think the cause of all this shralp is this, I did a LG Mobile Support Tool "Upgrade Recovery" and then in Titanium Backup I restored an older backup (incl system apks). At least that makes sense seeing all the "Expecting better apdat system app" messages in the bugreport.
Still not sure what to do next
I tried the very good instructions here:
[Guide] Unroot/Unbrick - flash official factory firmware with LG Launche
http://forum.xda-developers.com/showthread.php?t=2471370
The update succeeded. However, when I rebooted the phone it is in the same boot-loop with message that it was before.
I used the BELL D803B10D_00.kdz file. Now I will try with the earlier version BELL D803BA_00.kdz file.
We will see what happens ...
do you have nandroid backup from previous rom?
I have three backups:
1) Titanium Backup (full)
* This was my first backup performed right after rooting device and installing Titanium Backup.
2) Titanium Backup (full)
* Did this 2 days ago. Device was working OK and did as precaution.
3) ADB BACKUP. I did this one before my Titanium restore.
I restored the first titanium backup and that (ooooppps!) was after I did an LG Firmware update.
ALSO:
I am on Windows 7 64 and although adb works fine, fastboot does not. I understand that might be a problem with windows 7 64.
So, unless anyone objects, I am going to redo on my windows 32 machine and also "fastbook oem unlock".
Since firmware is OK, if I do the fastboot oem unlock, that will wipe everything. But I can still boot and re-setip the phone, right?
Just checking before I fudge everything up here ..
ALSO ALSO:
I had antivirus/theft security installed and I disabled it partway through last restore.
Maybe that has somethng to do with this all .
But I am still cool because I can ADB and also firmware install seems ok.
ADB works and that is the one good sign.
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
zekurosu said:
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
Click to expand...
Click to collapse
I don't (didn't) have TWRP installed. How can I sideload without it?
Also, should I adb oem unlock to get it wiped at this point?
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
asdfvtn said:
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
Click to expand...
Click to collapse
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
I used adb uninstall package for many user packages and it was success. But I still see the packages listed in the bugreport?
For example: I already uninstalled "com.benhirashima.skiplock" and also "com.lookout".
Why? What to do to really zap them for good?
Sorry, I posted the wrong link earlier.
This was the guide I used which succeeded but made no difference to the boot-loop.
LG G2 Stock Firmware (Go Back to Stock)
http://forum.xda-developers.com/showthread.php?t=2432476&highlight=d803
Just figured out how to do a factory reset.
http://www.youtube.com/watch?v=3ogBvzbPikc
The hard reset worked and now I am configuring the phone settings!
So, again, this is what I did:
1) http://forum.xda-developers.com/showthread.php?p=45293512
2) http://www.youtube.com/watch?v=3ogBvzbPikc
Not sure if it all worked but I am setting the phone up as we speak (or as I type)
natureburger said:
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
Click to expand...
Click to collapse
Hmm that's strange. Unfortunately for me, I'm already on 64-bit and it still isn't picking it up.
ALL FIXED UP
WORKING 110%
:good:
natureburger said:
ALL FIXED UP
WORKING 110%
:good:
Click to expand...
Click to collapse
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
zprovo said:
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
Click to expand...
Click to collapse
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Then .. do hard reset, exactly like this:
http://www.youtube.com/watch?v=3ogBvzbPikc
Does the hard reset screen show and give you hard reset options?
natureburger said:
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Click to expand...
Click to collapse
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
zprovo said:
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
Click to expand...
Click to collapse
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
4) Which kpz version did you restore to?
5) Did your "adb devices" ever work? Did your "adb shell" ever work?
natureburger said:
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
Click to expand...
Click to collapse
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
zprovo said:
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
Click to expand...
Click to collapse
Hmmmm..... why your adb devices is not working? But the re-pair works and you can then do hard reset.
But that is good information you shared.
Maybe someone else can chime in.
From my experience:
1) adb usb access seems spotty. My win 7 64 connected fine and it even kept the shell through the reboot cycle. But on my win 7 32 machine it was only detecting device and then not able to shell.
2) I was also able to use from the LG website LG MOBILE SUPPORT TOOLS.
Download the LG MOBILE SUPPORT TOOL
I downloaded the most recent one from the LG website and make sure to select your options >> country and then the correct phone model at the upper right hand corner of the tool.
Then install USB driver for correct phone model.
Then see if USB works, "adb device" should return the device code.
"adb shell" should show the shell prompt.
3) There is always fastboot. But I an noob and know 0% about how to properly connect and use it.
Some others please chime in and help this droid bro!

Trying to recover photos on soft-bricked phone

Hi all,
This is my first post here, I'll try to include everything but please let me know if I am missing any info. I'm using Windows 10, my phone is using Stock ROM 6.0.1, carrier unlocked from Telus to Rogers but bootloader shows device is Locked.
TLDR: I'm trying to recover the photos from my soft-bricked phone before doing a factory reset. I've tried to manually flash the firmware with fastboot by following the steps in service.xml, but the commands all appear to return OKAY without errors but there's no change in the phone's behaviour.
More Info: I've spent the last 2 days reading up on here and elsewhere online to learn as much as I can. I am honestly not sure what caused it the soft-brick. I was using my phone normally yesterday morning when it froze while browsing Facebook, so I tried to power it down, but I got caught in a bootloop and it wouldn't go past the logo screen. It's part of my morning routine to run updates, and I often (though not yesterday) transfer files to/from the phone through a USB cable, so could it be an internal memory problem? Other possibilities, while I was careful ultimately I did download an apk for Pokemon Go before it was released in my country, and I did also download a battery saving app, so there's risks from both of those but the timing seems wrong...
I can get into bootloader and recovery mode, but not factory mode. Wiping the cache partition did not help. The only way to power the phone down is from bootloader, otherwise the phone goes straight to the logo screen.
I've installed ADB/Fastboot using the 15 Second ADB Installer here, and believe I have all of the correct drivers from the WinDroid install. However I did not enable USB Debugging before this happened, so the only way I can get ADB to see the devices is to go to "Apply update from ADB" in recovery mode, but running "adb devices" brings the phone up as sideload. If I'm in bootloader, "fastboot devices" sees it, "adb devices" comes back empty.
I used the file XT1563_LUX_RETCA-ROGERS_6.0.1_MPD24.107-52_cid14_subsidy-RGRCA_CFC.xml.zip from the File Factory folder, and it looks right according to the software version in the .xml files, but I'm still new to this and I'm not sure if my best guess is educated enough.
In general I'm not too squeamish about voiding the warranty and don't care about losing my apps, it's the photos that I really do not want to lose (shame on me for not backing those up!). I'm wondering if there's a way to get my photos back before unlocking or doing a factory reset, but if there's a reliable recovery software I can use after the fact I may have to bite the bullet.
TIA for any help.
An update. I chose to wipe user data (NOT including personalized content), the phone rebooted but is looking different from before. Which in and of itself is alright, but makes me wonder if I flashed the correct firmware...?
During the setup process, I was given the option to restore data from 3 days ago, which was when the soft-brick occurred. I chose to recover most of my apps, however I can't see any photos. I tried Recuva but it could not see anything, I'll be trying trying the Wondershare Dr. Fone Android Recovery program and hope it finds the photos.

Problems Reverting to Stock

I briefly took over another thread where this issue didn't belong, but since I am still having issues, I thought I would start my own thread. Okay, so I am on Sprint, sideloaded several of the updates, including most recently the Oreo Beta. I have been very happy with the beta, and was looking forward to the update due this week. However, yesterday evening I dropped the phone on the sidewalk and it cracked very badly, and as I am paying insurance with Sprint I want to bring it to a store and have it fixed. Not only is the screen badly cracked, but the keyboard is acting up a bit also.
Anyway, I was getting advice on the Oreo thread about how to do this, and as I said, I had hijacked the thread, but I was at work and didn't get to try this until tonight when I got home. Anyway, I had originally plan to just find the Ota and sideload it, but it was recommend that I use flashall and the full image file from the Essential site. I tried to do that, but when I restart the phone to get into Bootloader mode, it disappeared from the list of devices visible on my desktop and via adb. It was a bit disturbing to me as I am not used to working in Bootloader, previously did anything like this via recovery, and I wasn't sure how to exit the bootloader, but I chose power off, and saw a weird screen with what looked like a coffee cup, and eventually the phone rebooted and seems unchanged at the moment.
I still want to revert to the sprint nougat before I bring the phone in, but I admit I am a little nervous now about the best way to do this. I could use some suggestions. I hope this post is not too long-winded, but I wanted to explain as much of what has happened as possible.
maltydog said:
I briefly took over another thread where this issue didn't belong, but since I am still having issues, I thought I would start my own thread. Okay, so I am on Sprint, sideloaded several of the updates, including most recently the Oreo Beta. I have been very happy with the beta, and was looking forward to the update due this week. However, yesterday evening I dropped the phone on the sidewalk and it cracked very badly, and as I am paying insurance with Sprint I want to bring it to a store and have it fixed. Not only is the screen badly cracked, but the keyboard is acting up a bit also.
Anyway, I was getting advice on the Oreo thread about how to do this, and as I said, I had hijacked the thread, but I was at work and didn't get to try this until tonight when I got home. Anyway, I had originally plan to just find the Ota and sideload it, but it was recommend that I use flashall and the full image file from the Essential site. I tried to do that, but when I restart the phone to get into Bootloader mode, it disappeared from the list of devices visible on my desktop and via adb. It was a bit disturbing to me as I am not used to working in Bootloader, previously did anything like this via recovery, and I wasn't sure how to exit the bootloader, but I chose power off, and saw a weird screen with what looked like a coffee cup, and eventually the phone rebooted and seems unchanged at the moment.
I still want to revert to the sprint nougat before I bring the phone in, but I admit I am a little nervous now about the best way to do this. I could use some suggestions. I hope this post is not too long-winded, but I wanted to explain as much of what has happened as possible.
Click to expand...
Click to collapse
Just an FYI, I found that putting Oreo on the phone resulted in ADB not working 100% anymore, such as attempting to reboot into recovery/etc. It would just reboot back into the O.S..
Here is what I did to flash the stock firmware.
- download the current release you want to flash. (e.g. NMJ32F), then unzip it into a new folder.
- on your phone, verify that USB debugging and OEM unlocking are turned on in the developers menu.
- reboot your phone into the fastboot mode (power and volume down buttons)
- from your adb command line: type: fastboot flashing unlock
- This will make your phone show a new screen asking if you want to unlock the bootloader. Use the volume down to select YES, and hit the power button. It will now reboot and erase the phone. It will eventually end up booting up too request you setup the phone. (that is what it did for me.)
- reboot the phone back into the fastboot mode (power and volume down buttons)
- you should now see the bootloader listed as unlocked (vs locked)
- from your adb command line: type: fastboot devices (which should show your phones serial number and fastboot next too it.
- on your computer, using the command line, go to the unzipped folder of the NMJ32F build you downloaded
- in the folder there is a batch file you will run called flashall.bat. run it
- your phone will start flashing the NMJ32F build
- when it completes it will reboot a couple of times, erase the phone, and end up at the "lets get started" screen.
- reboot the phone back to the fastboot mode
- from your adb command line: type: fastboot flashing lock
- select the option to lock your bootloader. The phone will reboot/erase I believe, and then end up back to the "lets get started" screen.
- after you setup your phone, you can go back into the developers menu to turn off the oem unlocking
The above steps pretty much follow essentials instructions. (the essential instructions don't give some specifics.)
You are all done. (I recommend you review my instructions and the essential instructions carefully, don't copy paste commands as I may have spelled something wrong, etc.. Just wanted to give you a flow of the process.)
I was following those directions, but what happens is that though the phone appears as a device in adb before rebooting, once I reboot into fastboot mode, it is no longer listed. I also noticed that when tried to reboot the phone into bootloader mode with an adb command, instead, it did a regular reboot, and when it did that reboot, it again was no longer listed as a device, because it went into charging mode. So I'm not sure how to keep this from happening.
maltydog said:
I was following those directions, but what happens is that though the phone appears as a device in adb before rebooting, once I reboot into fastboot mode, it is no longer listed. I also noticed that when tried to reboot the phone into bootloader mode with an adb command, instead, it did a regular reboot, and when it did that reboot, it again was no longer listed as a device, because it went into charging mode. So I'm not sure how to keep this from happening.
Click to expand...
Click to collapse
The reason why the adb command (to go into bootloader mode) didn't work is it is broken when you installed Oreo, that is why you need to do it manually.
When you put your phone into fastboot mode (power button / volume down) plug in your phone into your computer, and from command prompt (make sure you are in the adb folder), type fastboot devices (don't type adb devices) and see if anything replies back.
kbonnel said:
The reason why the adb command (to go into bootloader mode) didn't work is it is broken when you installed Oreo, that is why you need to do it manually.
When you put your phone into fastboot mode (power button / volume down) plug in your phone into your computer, and from command prompt (make sure you are in the adb folder), type fastboot devices (don't type adb devices) and see if anything replies back.
Click to expand...
Click to collapse
Thanks, I understand now. I can't start this tonight, but I will try the again next time I have time at the desktop.
You are probably missing the phone's driver. Download this, Essential device driver for Windows machines. Supports 32/64 bit on Windows 7, 8 and 10., from the essential developer site and install it.
damn it, I read somewhere that there are problems while using adb on the current official beta. There was a command for getting connection again. But I can't find it right now.
Just to be clear. when the phone is on, you enabled USB debugging and plugged in the USB cable and checked the tickbox before you granted debugging access, right? If you don't check the box, there is no access granted after a phone reboot.
take care, I had problems getting through the initial phone setup after I did a factory reset. The Oreo beta still has some hickups. I got it to work after a few reboots. Without finishing the intial phone setup you can't enable USB debugging, you know.
emowing said:
You are probably missing the phone's driver. Download this, Essential device driver for Windows machines. Supports 32/64 bit on Windows 7, 8 and 10., from the essential developer site and install it.
Click to expand...
Click to collapse
Good point on the driver, I wasn't even thinking about that.
Well, my phone was being read when I previously sideloaded updates, so I think I have the right drivers, but I will double check. Can anyone suggest why the phone keeps defaulting to charging mode rather than file transfer every time I reboot it?
maltydog said:
Well, my phone was being read when I previously sideloaded updates, so I think I have the right drivers, but I will double check. Can anyone suggest why the phone keeps defaulting to charging mode rather than file transfer every time I reboot it?
Click to expand...
Click to collapse
that's a typical android habit. charging mode is default.
did you checked the tickbox when debugging window is appearing?
iceman#1 said:
that's a typical android habit. charging mode is default.
did you checked the tickbox when debugging window is appearing?
Click to expand...
Click to collapse
Yes.
iceman#1 said:
that's a typical android habit. charging mode is default.
did you checked the tickbox when debugging window is appearing?
Click to expand...
Click to collapse
Yes, I did, thanks.
F
iceman#1 said:
that's a typical android habit. charging mode is default.
did you checked the tickbox when debugging window is appearing?
Click to expand...
Click to collapse
Yes, I did, thanks. Trying to reply and it doesn't appear. Edit: Sorry for the multiple posts,they all appeared at once.
Okay, I am back to this now, I had time today. I installed the windows drivers from the Essential site (I am running Windows 10 64 bit) and the device was recognized in fastboot devices. The phone wiped my data and restarted with a setup screen. So far, so good. So I shut down the phone again, turned it on again in fastboot mode, it was unlocked. I went into a CMD screen and typed fastboot devices, and the phone was still listed there. So I opened windows explorer and got to the folder where I had unpacked the image files and also copied the flashboot file. I right-clicked the flashall.bat file, chose run as administrator. When I did this, I got a bunch of error messages that went by so fast, they were practically impossible to read, though they seem to say something about files not found. I didn't see any log file in the folder, so I guess they are not created. I went back to the Essential site and downloaded the zip file with the correct image files again and tried a second time, with the same results. Anyway I have wiped my phone, but still have not reinstalled the Sprint nougat software I need on this phone. Any other suggestions?
Okay, I tried again, and I was able to read the error message. They all said cannot load "filename" no such file or directory. It sounds like some kind of path error, right? I expanded the file from the Essential download for build Build NMI81C into their own directory, a subdirectory of a library where I have been keeping various android files, and I copied the flashboot file into the same directory from the platform-tools download, but only that file. That seems to be what instructions specify.
Also, I notice on this thread https://forum.xda-developers.com/essential-phone/development/stock-7-1-1-nmj20d-t3701681/page3 it mentions also using the command "fastboot flashing unlock_critical" but I do not see that elsewhere.
I was able to get flashall to run using the command prompt instead of Windows Explorer. It seemed to run okay, except a couple of items cause me some concern.
I got a message "FAILED (remote: Flashing is not allowed for Critical Partitions)" for the abl.img file.
And the other command "Did you mean to fashboot format this ext4 partition".
Are either of these a problem?
Try running the commands one at a time. Open the flash-all.sh in a text editor and copy the commands.
As I said in my last message, I was able to get Flashall to work when I ran it in the CMD prompt rather than in windows explorer (which is how it was done in the video posted on Youtube, but didn't work for me). My only concern at this point is whether I should be concerned about the two commands posted in the email.
Interestingly enough, my phone did an update to the build NMJ32F as soon as I started it up.
maltydog said:
As I said in my last message, I was able to get Flashall to work when I ran it in the CMD prompt rather than in windows explorer (which is how it was done in the video posted on Youtube, but didn't work for me). My only concern at this point is whether I should be concerned about the two commands posted in the email.
Interestingly enough, my phone did an update to the build NMJ32F as soon as I started it up.
Click to expand...
Click to collapse
Did u not do the flashing unlock_critical?
Airwolf79 said:
Did u not do the flashing unlock_critical?
Click to expand...
Click to collapse
No I didn't. It was not mentioned by anyone but me in this thread until you did.
So far I have received no error messages since I did the reversion to stock. As I said,
I did get an update almost immediately.

Samsung Drivers Won't Work When In Fastboot Mode

First of all, I would like to point out that the XDA Developers website has made this problem harder than it needed to be. This post is originally from Stack Exchange, but people said I would have more luck here with this problem. But every little thing I do it a problem. Try to use a proxy on the website? Nope. Try to post this in the Samsung Galaxy S7 section, where it's SUPPOSED to be? Nope. I know it's all to prevent spam, but I mean come on. Be a little lenient here. Anyways, I'm done with my rant. Back to the post.
I have made the mistake of trying to root my phone. Which is fine, but it's a lot more complicated than I thought it was, but since I have asperger's, once I start something, I feel like I have to finish it.
I have a Samsung Galaxy S7 (SM-G930U) with Sprint. I've heard that these phones are EXTREMELY difficult to root. Some even call it impossible. But I can at least try.
I ended up getting tunneled down a endless loop of tasks to complete before I actually root my phone, for preparation. One of the things I must complete is I have to install a TWRP Recovery Image in case of failure. But in order to do that, I have to unblock the bootloader.
To do this, I am using Platform Tools, with includes ADB (Android Debugging Bridge), and Fastboot. I connect my phone to my PC via USB cable, open the CMD, and type:
adb reboot bootloader
Once I do this, my phone reboots into the bootloader, just like it should. Normally, the next step I would take would be to type in:
fastboot oem unlock
When I do this, I am left with the message:
< waiting for any device >
I'm assuming that means that it's not detecting my phone at all. It's odd though, because it was able to detect my device perfectly fine whenever my phone was booted normally, but when I go into the bootloader, it doesn't detect my phone anymore.
After hours of searching around the internet, I found that a potential problem could be the drivers of my phone that are installed on my PC.
Sure enough, if I open up the Device Manager, when in the bootloader, under Universal Serial Bus Controllers, I found the driver "SAMSUNG Mobile USB CDC Composite Device", with a little yellow arrow next to it on the icon.
If I double-click on the entry, in the "Device Status" box, it will say:
This device cannot start. (Code 10)
An invalid parameter was passed to a service or function.
Code 10 means that Windows is saying "There's a problem, but I don't know what." And well, I'm stumped by this.
The drivers work perfectly fine if I'm booted normally, which is why I'm confused. In the meantime, I'll continue my rampage across the internet for a solution to this problem that actually WORKS.
If you're wondering, I using Windows 10.
TheEthanMaverick said:
First of all, I would like to point out that the XDA Developers website has made this problem harder than it needed to be. This post is originally from Stack Exchange, but people said I would have more luck here with this problem. But every little thing I do it a problem. Try to use a proxy on the website? Nope. Try to post this in the Samsung Galaxy S7 section, where it's SUPPOSED to be? Nope. I know it's all to prevent spam, but I mean come on. Be a little lenient here. Anyways, I'm done with my rant. Back to the post.
I have made the mistake of trying to root my phone. Which is fine, but it's a lot more complicated than I thought it was, but since I have asperger's, once I start something, I feel like I have to finish it.
I have a Samsung Galaxy S7 (SM-G930U) with Sprint. I've heard that these phones are EXTREMELY difficult to root. Some even call it impossible. But I can at least try.
I ended up getting tunneled down a endless loop of tasks to complete before I actually root my phone, for preparation. One of the things I must complete is I have to install a TWRP Recovery Image in case of failure. But in order to do that, I have to unblock the bootloader.
To do this, I am using Platform Tools, with includes ADB (Android Debugging Bridge), and Fastboot. I connect my phone to my PC via USB cable, open the CMD, and type:
adb reboot bootloader
Once I do this, my phone reboots into the bootloader, just like it should. Normally, the next step I would take would be to type in:
fastboot oem unlock
When I do this, I am left with the message:
< waiting for any device >
I'm assuming that means that it's not detecting my phone at all. It's odd though, because it was able to detect my device perfectly fine whenever my phone was booted normally, but when I go into the bootloader, it doesn't detect my phone anymore.
After hours of searching around the internet, I found that a potential problem could be the drivers of my phone that are installed on my PC.
Sure enough, if I open up the Device Manager, when in the bootloader, under Universal Serial Bus Controllers, I found the driver "SAMSUNG Mobile USB CDC Composite Device", with a little yellow arrow next to it on the icon.
If I double-click on the entry, in the "Device Status" box, it will say:
This device cannot start. (Code 10)
An invalid parameter was passed to a service or function.
Code 10 means that Windows is saying "There's a problem, but I don't know what." And well, I'm stumped by this.
The drivers work perfectly fine if I'm booted normally, which is why I'm confused. In the meantime, I'll continue my rampage across the internet for a solution to this problem that actually WORKS.
If you're wondering, I using Windows 10.
Click to expand...
Click to collapse
I am having similar problems with my Galaxy S7. In order to make any significant changes, the bootloader MUST be unlocked FIRST. Hence, the dilemma, if you can't make changes without an unlocked bootloader, and you can't unlock the bootloader, what can be done.
As far as I know Samsung devices simply don't have no fastboot support. Refer to Odin flashing tool instead.

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