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Hello. First, great forum- I can feel the love, as well as the collective genius at work here. It's refreshing to find a forum where people actually know their sh*t on a real, technologically advanced level. It's relieving as well, considering the headache that my new G2 is causing... as follows:
This is a Sprint device and I am still within the time frame to return if a resolution is not found.
Issue:
1.) While wi-fi remains connected (doesn't drop), it is terribly slow, averaging .8 - 3 mbps. Whereas, other Samsung android devices are averaging 15-20 mbps. Internet is cable, and I have reset the modem without experiencing any performance increase. (technicolor TC8305C, bgn)
2.) 4g is no better, averaging a mind boggling .5 mbps. (Don't even get me started on 3g- .1-.3 mbps)
3.) If 4g is even able to connect, which is rare... it disappears and and is nowhere to be found, or be (re) enabled.
Attempted (unsuccessful resolutions):
1.) Performed Sprint recommended troubleshooting techniques:
a.) updated profile
b.) soft reset(s)
c.) hard resets- multiple
2.) contacted customer care: received "refreshers," and was walked through numerous settings and performed various resets.
Recommended CC resolution: return device for exchange.
3.) Sprint store attempted to identify problem, and in the process found that their demo, along with employee handsets (G2) as well as new unboxed versions had the same problem. They offered to switch to an S4 or Nexus5 for free, or wait a couple days to see if the LG rep could offer a fix.
(further) Resolution: pending
Here's the deal- I think we can all agree that this phone is kick ass. Therefore, I would rather not switch, as I enjoy the experience it provides, as well as the satisfaction of getting to really bond with a device when troubleshooting them. Though, this phone seems to be pretty 'buggy,' and while I don't mind tinkering with computing devices (been seeing the blue screen since win '95), I'm not sure I want to be dealing with the potential hassle with a device we all rely on day in and day out to be our life blood... plus, just because I don't see/haven't experienced the other issues others have, doesn't mean they won't potentially manifest down the road. :/ Maybe the Nexus 5 is the better choice... but it seems like cost cutting has taken place in a couple areas- battery (2300), and the camera. Almost like the G2 is the flagship and the other is mildly scaled down in certain aspects even though the end result is compelling for both.
Please know that I am scouring middle earth low and wide for resolutions, and have not composed this post without first looking and becoming familiar with other peoples similiar experiences. I will continue to fact find, and I apologize for not reading all related threads before posting, but time is of the nigh, as I am still within a time frame to return in case the problem is inherent to this specific device (a lemon). Plus, I don't quite understand everything you're talking about, as I've never had/chosen to dig that deep into the obscure settings and techniques I've seen listed (and also because I JUST got it) Hence, the user name- g2 n00b.
So thank you in advance for your time in helping with this. It is both greatly appreciated, and not without gratitude on my part. Also, I hope I displayed proper educate by formating this post in a manner which is easy to sort through. K. let the trouble shooting begin.
also, to the mods- sorry if this is thread/issue has already been covered elsewhere. I also posted this issue on another board and nobody had heard of this problem, so I am fairly confident that i may be justified in having poted this. However, feel free to delete/lock/merge/ if I just didn't see it.. but please provide the link so I can further fact find, because I'm stumped. Thanks.
I just did a speedtest on mine (Also on Sprint) using Wifi.
Same speeds I get on my PC.
It's an oddball suggestion but did you disable the Sprint connection optimizer?
Optimizer enabled. Though, I have tried disabling it and running diagnostics to no effect- doesn't matter what I do, it still won't exceed 3mbps, unless I am lucky enough to receive 4g in certain areas.. then it's a 'blazing' 3.5mbps, but usually .8. I have msl code and have adjusted band priorities and still no difference there, including ##72786 to reset default connections to make sure nothing was adversely affected after investigating the issue.
I'm really bummed. I love this phone. I feel like everything I felt I was missing in the S3/S4 are present here. Love the interface, form factor and all of the settings. Maybe I should take Sprint up on there offer to get an S4 a Nexus 5, but I REALLY don't want to go back to caveman battery hog status on the S4 and have to purchase a backup. I imagine the N5 is more efficient in this area, but it still has a 2300 battery vs 3000 in the G2. Needless to say, I'm frustrated and confused.. but often times, such is life.
Any thoughts on the N5, or suggestions to further trouble shoot are greatly appreciated and welcome?
I have disable the connection optimizer and have done this http://forum.xda-developers.com/showpost.php?p=47423537&postcount=1
The only other idea I have is hit up a coffee shop and due a speed test on their wifi.
The sprint stores by me have crappy wifi speed hence the coffee shop.
I seem to have mostly resolved the issue. I switched channels and encryption protocol. Apparently, my g2 didn't appreciate AES very much. Has anyone else seen performance differences with their device when comparing AES to TKIP? If so, are they drastic? I would think AES would be fine with the g2, considering how advanced it is. I consider it to be somewhat unfortunate if I am forced to select TKIP just so I can get a decent connection. That is, unless of course there are settings I can alter in the ##data# screen that can make better use of this encryption. Is there anything I can do now that I have narrowed down the culprit?
G2 n00b said:
I seem to have mostly resolved the issue. I switched channels and encryption protocol. Apparently, my g2 didn't appreciate AES very much. Has anyone else seen performance differences with their device when comparing AES to TKIP? If so, are they drastic? I would think AES would be fine with the g2, considering how advanced it is. I consider it to be somewhat unfortunate if I am forced to select TKIP just so I can get a decent connection. That is, unless of course there are settings I can alter in the ##data# screen that can make better use of this encryption. Is there anything I can do now that I have narrowed down the culprit?
Click to expand...
Click to collapse
What wireless router are you using? I use a D-Link at home and my G2 kept connecting and disconnecting repeatedly. I was able to fix the problem by updating the router's firmware to the latest version. We've never had any problems with other wifi devices on our router, so it seems the G2 has some unique peculiarities WRT wifi.
I'm running AES with no issues, but noticed following.
LG (Sprint) connects first with a slow 72mbps and switches after a while to a faster speed of 433mbps
I have an Asus Router RT-AC66R, if I play around on the router with Frequencies or the wireless mode, LG would go down to a slow speed.
Don't have Optimizer enabled.
I suspect your problem is a router problem and not the phone.
Anyone having issues connecting to wi-fi networks on channels 12/13? On my device I'm unable to see SSIDs in these channels most of the time. Sometimes I can see networks in channel 13.
Am engaging with Google tech support, so will keep you posted.
What country are you in?
UK
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
TheReverend210 said:
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
Click to expand...
Click to collapse
Good good.
I'm wondering whether it's down to me not activating the SIM in the phone as yet? Like a double check that the phone should be allowed to use 12&13 (rather than just selecting English UK as the language).
TheReverend210 said:
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
Click to expand...
Click to collapse
There's really no difference in using that over channel 11 in your case with the co-channel interference.
YES!
It's not just me then. Home router (2.4Ghz) is on ch.13 and when i return home the device will not auto-connect until i toggle wifi off and back on again. Wifi works fine until i leave again. connects fine to my wifi network at work but that is different channel and on 5Ghz too.
RMA'd my device and the new one was bad. Wouldn't see my network at all, but wouldn't register my Sim card either so I have just returned this replacement device. Replacement number 2 is on the way.
I switched to ch.12 and the same thing happens at home. Didn't try any other channels as they are too noisy. So I wonder if this is a software issue? I'm in the UK and the router is made by technicolor for Plusnet.
j3di said:
YES!
It's not just me then. Home router (2.4Ghz) is on ch.13 and when i return home the device will not auto-connect until i toggle wifi off and back on again. Wifi works fine until i leave again. connects fine to my wifi network at work but that is different channel and on 5Ghz too.
RMA'd my device and the new one was bad. Wouldn't see my network at all, but wouldn't register my Sim card either so I have just returned this replacement device. Replacement number 2 is on the way.
I switched to ch.12 and the same thing happens at home. Didn't try any other channels as they are too noisy. So I wonder if this is a software issue? I'm in the UK and the router is made by technicolor for Plusnet.
Click to expand...
Click to collapse
If channel 11 is noisy, then so is 12 and 13.
Sent from my Nexus 6P using Tapatalk
TheReverend210 said:
I seem to be the only person on my street that knows channel 13 exists. No issues for me connecting. Although I run my phone to my 5Ghz connection normally, I can connect to my 2.4Ghz if needs be.
Click to expand...
Click to collapse
You might want to change to channel 11. With the current setup you are not only killing your own data rates, but also the rates of everyone on channel 11. These channels are not supposed to overlap, because that creates interference. Switch to channel 11.
This is my WiFi situation. I'm normally on CH.13, but switched to 12 as a test.
My 2nd unit arrived last week, and unfortunately it's the same issue as before - no channels 12 or 13, not even visible. I'll be back in touch with Google today.
Hopefully this is a software issue rather than Google/Huawei spec'ing a duff wifi chipset.
Google spoken to and basically it's a case of tough-titty - some devices aren't going to work with channels 12 & 13.
For anyone else reading this, I had this problem and 'solved' it.
If you find that you can't see channels 12 and 13 then it's almost definitely caused by the Wifi country code restrictions.
I got my Nexus 6P here in Korea and initially tried it out with no sim card. Even though the location is set in settings, without a sim card it doesn't get the wifi country code set, and I couldn't see those channels. As soon as I inserted a Korean sim card, I was able to see them.
If you are in the UK or elsewhere, using a local sim card and you can't see those channels then chances are either your country doesn't allow it or the code is already set. Either way, your options are just accept it or try one of the 'not officially supported' ways to getting around it. That's likely why Google said you were out of luck. It's possible but involves rooting etc. I think. Just search for 'change wifi country code android'. Good luck.
throwawaynexus said:
For anyone else reading this, I had this problem and 'solved' it.
If you find that you can't see channels 12 and 13 then it's almost definitely caused by the Wifi country code restrictions.
I got my Nexus 6P here in Korea and initially tried it out with no sim card. Even though the location is set in settings, without a sim card it doesn't get the wifi country code set, and I couldn't see those channels. As soon as I inserted a Korean sim card, I was able to see them.
If you are in the UK or elsewhere, using a local sim card and you can't see those channels then chances are either your country doesn't allow it or the code is already set. Either way, your options are just accept it or try one of the 'not officially supported' ways to getting around it. That's likely why Google said you were out of luck. It's possible but involves rooting etc. I think. Just search for 'change wifi country code android'. Good luck.
Click to expand...
Click to collapse
I am afraid that the issue is not as simple. I also have problems with channels 12 and 13, however my phone can connect to those channels, but only for a while. I quote the report I filed in the AOSP bug tracker (not yet assigned, though):
Before I continue, I am based in Switzerland, use a Swiss mobile provider (Swisscom), and I bought my phone through Google in Switzerland. This is relevant because in Europe 802.11b/g/n channels 12 & 13 are allowed, while in the North America they are allowed only under "low power conditions" with the effect that, AFAIK, many devices simply do not support them. My Nexus 6P however should (and shall) support those two channels.
Now, the problem.
I have two access points at home, both in the 2.4 GHz band: one on channels 4+6 and the other (normally) on channels 12+13. What I noticed is that my Nexus 6P would initially connect to the strongest signal independently from the channel, as expected, but then after a while (a couple of hours, maybe) would just stop seeing the signal on channels 12 & 13. Not just my own WLAN, but also neighborhood WLANs on the same channels. This means that the phone can be sitting a couple of meters from the AP in my office (channels 12+13) and be connected to the AP at the opposite corner of the building (the one on channels 4+6). I checked with "WiFi Analyzer" and the phone really does not see any signal above channel 11.
Disabling and re-enabling WiFi will make the phone see channels 12 & 13 once again. However after a while the problem appears again.
At home this is just an inconvenience: I moved the frequency of the second AP to a different channel and that "solved" the problem. On the other hand this might be a much more serious problem when I am in an environment where I can't change the WiFi settings. Maybe I want to connect to a public hotspot broadcasting on the "wrong" channels or I am at the office in an area covered by APs on channels 12 & 13. Tough luck.
Incidentally, I saw at least one report of someone who had exactly the same issue: he had to disable WiFi and enable it again to get the phone to connect to his WLAN (on channel 12 or 13, I can't remember). I also have to say that in our household we have a few other Android devices (2 x Nexus 7, 1 x Nexus 9, 2 x Nexus 4, 1 x Moto X Play) running either 6.0.1 or 5.1.1 and a few other devices (iPhone 5S, iPhone 6, laptop, 2 x Kindle) and none exhibits this behavior. It seems to be specific to the 6P.
I suspect that after a while the WiFi driver simply reverts to its default regulatory domain ("US", I assume) and stops listening to channels 12 and 13. Why it might do so is anyone's guess. Maybe doze interferes with the driver.
Same problem here. The only way to reconnect to WiFi channel 12 or 13 is to manually switch WiFi off and on again on the 6p.
I'm in Hungary.
Guys, there is a thread in the Nexus Help Forum and I reported the issue in the AOSP Bug Tracker. Add your contributions to those threads and star them. Let's try to bring this to Google's attention, otherwise we will never get any action on this topic.
Edit: For some reason I can't add links to the post. Please search issue 197106 ("WiFi 2.4 GHz channels 12 & 13 not working properly on Nexus 6P running 6.0.1") in the AOSP Bug Tracker and the post "My Nexus 6P can't connect to Channel 12 or 13 WIFI's" in the Google Product Forums.
Roberto
I have been trying for a week to extract some information from Google and Huawei, but I must say that their support just doesn't know anything about this issue. It's even difficult to get someone to understand what the problem is: one Google support guy thought I was talkng about LTE channel 12, for example. Huawei support started talking about options in the WiFi settings that are not there, then they wanted to guide me through adding a new WLAN, and finally started clutching at straws, giving more and more fantastic explanations of why it might be so.
Bottom line is: nobody I talked to ever heard about this issue.
I would really like to understand if it could be a hardware issue (which I honestly doubt) because my RMA window is closing soon and I don't honestly know what to do: apart from this WiFi issue my 6P is absolutely flawless and I do not want to risk getting a new telephone only to find out that WiFi still does not work as expected and it's also got other issues. (And, yes, something like this already happened to me.)
robertototaro said:
I have been trying for a week to extract some information from Google and Huawei, but I must say that their support just doesn't know anything about this issue. It's even difficult to get someone to understand what the problem is: one Google support guy thought I was talkng about LTE channel 12, for example. Huawei support started talking about options in the WiFi settings that are not there, then they wanted to guide me through adding a new WLAN, and finally started clutching at straws, giving more and more fantastic explanations of why it might be so.
Bottom line is: nobody I talked to ever heard about this issue.
I would really like to understand if it could be a hardware issue (which I honestly doubt) because my RMA window is closing soon and I don't honestly know what to do: apart from this WiFi issue my 6P is absolutely flawless and I do not want to risk getting a new telephone only to find out that WiFi still does not work as expected and it's also got other issues. (And, yes, something like this already happened to me.)
Click to expand...
Click to collapse
Hello, I also have the same problem. As I can report it to Google? I have not found a way.
gmarti said:
Hello, I also have the same problem. As I can report it to Google? I have not found a way.
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Click to collapse
Did you call the Google Store Support? I hope that if they hear the same reports repeatedly they will take notice.
If your telephone is unlocked (and if you are on XDA chances are it is), flash Franco's kernel. I did it today and now my problems with WiFi are gone. Plus Franco's is known to be very battery efficient. It's a win-win situation.
I have been on a Nexus 5 for the last couple years and used it as a WiFi hotspot,, which has been an amazing thing to have. Especially at my office where I use it to give my Surface Pro 3 a connection... A couple of times I would activate my older HTC One m7 and try to do the same, but I never got as strong a connection and therefore when connecting the Surface to the hotspot, I'd get the dreaded "limited WiFi connection" and couldn't use it at all. I figured it was a bad hardware or a different antennae causing it. Switching back to the Nexus 5 always worked perfectly.
I recently got my HTC 10 and put Bad Boyz 1.1 on there (which is awesome so thanks to OMJ and everyone who helped him). The first morning I was able to connect and download a about 100MB file without issue. Since then the Internet is VERY spotty via the hotspot and pretty much unusable. I do see the LTE indicator on the phone bouncing frequently between decent, strong, and no bars....but the phone itself seems great as far as data connection.
Any ideas what might cause this? Or fixes? What would make one modern Sprint phones connection or hotspot ability worse than another? I'm honestly wishing I hadn't upgrades if I can't use my hotspot reliably...
Any ideas?
Hi Guys,
I just got my Prime Day Essential set up and after updating to the latest Android 8.1.0 build with the July patches I'm one of the lucky ones with the 5ghz Wi-Fi issue, where when I connect to a 5ghz Wi-Fi, the connection and speed starts throttling down to no bandwidth at all. My workaround has been using the slower 2.4ghz SSID. I also have the issue where the Play Store download sometimes waits forever to download in the queue.
What do you guys do with this issue? Flash to Android P? Something else with you router?
I really don't think it's my router because obviously all other devices in the house are working flawlessly... Appreciate ANY help... Thank you!
ProFragger said:
Hi Guys,
I just got my Prime Day Essential set up and after updating to the latest Android 8.1.0 build with the July patches I'm one of the lucky ones with the 5ghz Wi-Fi issue, where when I connect to a 5ghz Wi-Fi, the connection and speed starts throttling down to no bandwidth at all. My workaround has been using the slower 2.4ghz SSID. I also have the issue where the Play Store download sometimes waits forever to download in the queue.
What do you guys do with this issue? Flash to Android P? Something else with you router?
I really don't think it's my router because obviously all other devices in the house are working flawlessly... Appreciate ANY help... Thank you!
Click to expand...
Click to collapse
Welcome to the "club"... :silly:
I've been searching for a solution to this issue since I got the PH-1 about 3 weeks ago. Here I read your post, and I just did a test to disappoint myself once again with the issue... but... it doesn't seem to be happening anymore?!??
I am running AOSiP (8.1 w/ July security patch) with the latest Neutrino Fornax kernel (important because it has the latest Android P WLAN drivers, same as the Essential P B3 066 stock release). I am going to see if I can determine what might have fixed it, but I've been running this setup for a week and it originally had the problem.
What I would suggest:
- Don't spend much time diagnosing your router, all the changes suggested in these forums didn't change anything for me at least (YMMV). As you said, all other devices in your home are working fine (same here).
- Don't install P to resolve this issue. I clean flashed the Essential P Beta Release, and the problem was still there. In fact it seems to have been worse, with PS download stopping completely with a message "Waiting for WiFi".
- Try a different kernel. Try the latest ElementalX kernel (3.0.6). I believe it has the updated WLAN drivers as well since it supports Android P. I don't believe the Neutrino kernel works on stock.
- Check your PlayStore version, I think mine was updated recently (11.0.50-all[0] [PR] 206665793)
I am going to look into this more, and if I find a definitive "this is what fixed it" I will post it here. Good luck...
This is issue is not present for me on 9.0 further the speed difference between 2.4 and 5 isn't really world eg being on 2.4 is still faster than most broadband connections. This is seems to be a google security patch issue on 8.1 and likely will be fixed in the next patch. When the latest 9.0 beta came out it seemed to go away. So it seems they know how to fix it.
I have no problem either, latest android P, rooted with rey darkroom kernel
Edit, can u guys connect to any wifi? There seems to be an issue, after flashing various ota's, stock images, or treble gsi's that disable wifi and Bluetooth and the only way i have found to fix them, isfor android P at least) to flash a july 8.1 images (flashall. Bat) then flash android P to fix wifi and Bluetooth issues.
jdgesmlls said:
Welcome to the "club"... :silly:
I've been searching for a solution to this issue since I got the PH-1 about 3 weeks ago. Here I read your post, and I just did a test to disappoint myself once again with the issue... but... it doesn't seem to be happening anymore?!??
I am running AOSiP (8.1 w/ July security patch) with the latest Neutrino Fornax kernel (important because it has the latest Android P WLAN drivers, same as the Essential P B3 066 stock release). I am going to see if I can determine what might have fixed it, but I've been running this setup for a week and it originally had the problem.
What I would suggest:
- Don't spend much time diagnosing your router, all the changes suggested in these forums didn't change anything for me at least (YMMV). As you said, all other devices in your home are working fine (same here).
- Don't install P to resolve this issue. I clean flashed the Essential P Beta Release, and the problem was still there. In fact it seems to have been worse, with PS download stopping completely with a message "Waiting for WiFi".
- Try a different kernel. Try the latest ElementalX kernel (3.0.6). I believe it has the updated WLAN drivers as well since it supports Android P. I don't believe the Neutrino kernel works on stock.
- Check your PlayStore version, I think mine was updated recently (11.0.50-all[0] [PR] 206665793)
I am going to look into this more, and if I find a definitive "this is what fixed it" I will post it here. Good luck...
Click to expand...
Click to collapse
Thanks for the warm welcome, my friend and even more so, thank you so much for your very detailed post and what you've done to remedy.
I assume messing with the kernel and etc will require Bootloader unlocking and rooting, right? I haven't rooted a phone since the V20, just been opting out of that life for secure payment methods, stable battery and just general ease of moving from phone to phone like I do ?.
What I did last night... Could be a fluke, could be placebo, however, changing the channels on my 5ghz network, rebooting the router, I've been connected to the 5ghz network with my Essential for about 12 hours now with no throttling. I'm not sure if it was in fact the channel change or rebooting the router that cleared things up? Albeit, the signal strength on this network on this phone is the lowest I have seen between the Note 8, HTC U12+, iPhone 7 Plus...
Please keep the research up, I will too, this problem really has no documented solution yet.
autosurgeon said:
This is issue is not present for me on 9.0 further the speed difference between 2.4 and 5 isn't really world eg being on 2.4 is still faster than most broadband connections. This is seems to be a google security patch issue on 8.1 and likely will be fixed in the next patch. When the latest 9.0 beta came out it seemed to go away. So it seems they know how to fix it.
Click to expand...
Click to collapse
Thank you bud, good to hear you're not seeing the issue... But honestly, it does exist for some of us. I really hope it's the issue with the July patch, that'll make things so much easier! Although, I disagree 5ghz is much faster for me than my 2.4ghz network...
jacksummers said:
I have no problem either, latest android P, rooted with rey darkroom kernel
Edit, can u guys connect to any wifi? There seems to be an issue, after flashing various ota's, stock images, or treble gsi's that disable wifi and Bluetooth and the only way i have found to fix them, isfor android P at least) to flash a july 8.1 images (flashall. Bat) then flash android P to fix wifi and Bluetooth issues.
Click to expand...
Click to collapse
Thanks for reporting, good Sir. Yes, I can connect to any network, just low signal strength and the choking issue I had before my router change. Bluetooth seems stable with my smart watch, though the watch seems to be draining the battery faster on this phone... Who knows man ??
You might have noticed I am on the P beta. Also have you run actual wifi speed tests or are we taking seat of the pants feelings?
autosurgeon said:
You might have noticed I am on the P beta. Also have you run actual wifi speed tests or are we taking seat of the pants feelings?
Click to expand...
Click to collapse
Hey bud, yes good to see promising reports from P beta... Hoping the bad WiFi is resolved for the ones who get it.
And yes, speed tested, repeatedly. Sadly, Essential's top speeds are way worse than the Note 8, HTC U12+, iPhone 7 Plus... I'm talking almost 100mbps less ?...
For whatever reason though, the choking of the bandwidth down to unusual issue has gone away. Not sure if rebooting the Router did that? WiFi signal is also the worst I have seen on this phone out of all the others mentioned...
I appreciate you sharing your experience.
ProFragger said:
Hey bud, yes good to see promising reports from P beta... Hoping the bad WiFi is resolved for the ones who get it.
And yes, speed tested, repeatedly. Sadly, Essential's top speeds are way worse than the Note 8, HTC U12+, iPhone 7 Plus... I'm talking almost 100mbps less ...
For whatever reason though, the choking of the bandwidth down to unusual issue has gone away. Not sure if rebooting the Router did that? WiFi signal is also the worst I have seen on this phone out of all the others mentioned...
I appreciate you sharing your experience.
Click to expand...
Click to collapse
So your downloads are not as fast as your other devices but you no longer see the downloads slow to a crawl (~100KB/s)? My downloads are not slowing to a crawl either any longer. Something must have been updated from a Google perspective because nothing I changed could explain the issue just going away... :fingers-crossed...
jdgesmlls said:
So your downloads are not as fast as your other devices but you no longer see the downloads slow to a crawl (~100KB/s)? My downloads are not slowing to a crawl either any longer. Something must have been updated from a Google perspective because nothing I changed could explain the issue just going away... :fingers-crossed...
Click to expand...
Click to collapse
Haha well my good luck didn't last too long, I fried my data, playing with Substratum, on a rooted system :'(... but here's to hoping the 5ghz good luck continues! Don't you love it when "magic" is the answer !?
All jokes aside, my WiFi signal and radio is still the weakest hardware I have EVER seen on ANY device!
ProFragger said:
Haha well my good luck didn't last too long, I fried my data, playing with Substratum, on a rooted system :'(... but here's to hoping the 5ghz good luck continues! Don't you love it when "magic" is the answer !?
All jokes aside, my WiFi signal and radio is still the weakest hardware I have EVER seen on ANY device!
Click to expand...
Click to collapse
I just had a issue with Substratum as well... what do you mean "fried my data"? I was able to recover my system using the Substratum rescue, copied to the cache/ partition and flash in TWRP. Did you already re-flash everything?
jdgesmlls said:
I just had a issue with Substratum as well... what do you mean "fried my data"? I was able to recover my system using the Substratum rescue, copied to the cache/ partition and flash in TWRP. Did you already re-flash everything?
Click to expand...
Click to collapse
Hey bud, yeah, I was playing with Substratum on a NON-rooted, bootloader locked device with Andromeda. So when I had the bootloop, I had no custom recovery in place to flash the rescue zip. :'(
So I "fried" my data, beyond retrievable, I mean. I was surprised that the Essential stock recovery didn't even have a way to install update.zip? That way us non-rooted folks can always save our rescue zips on our computers and see if there was a way to sideload the zip through the stock recovery... Oh well, either there is a way, or I didn't know and couldn't get enough help in time in the middle of the night. I needed my phone working in the AM...
I have had 7.01 when I got the phone yesterday. Went to 9 same day and I can't watch a video. Speed test shows 1.2 M down 2.3 up. I checked other devices and they are showing 70 down and 10 up
My Essential didn't even see my 5Ghz network on 8.1, but I just updated to 9, and now everything is good. Getting 72mbit on a 75mbit connection, too.
On 9.0 rooted with ex kernel on 5ghz ac 866mbit no issues at all... I get 40 megabytes a sec on my wifi.. I have 65 megabytes a sec with my current isp. I why straight to 9.0 phone was on 7.1.2 when I got it a few days ago.
Sent from my PH-1 using Tapatalk
I just did the see 5th security patch update while already on P. My ph1 has never been able to connect to my Xfinity 5ghz channel. Actually, it will sometimes connect, but says 'connected (no internet)' then drips connection. So it's ALWys had trouble with that. My HTC 10 does not, my V30 does not, my M7 does not.
Since the 9/5 update, even my 2.4ghz channel is crazy slow. I get about 3mbps down with my case on. Took off case and get 15mbps. Verified thru multiple tests. My V30 gets 63mbps on same 2.4 channel.
Anyone have this situation? I can't seem to find any further settings in wifi settings to try to see if a setting is wrong.
Does the ph1 just have the worst wifi radio ever? Or is there somewhere in setting that I can change something that I just haven't found? Much thanks.
Stock. Not rooted, no custom kernel,etc. I've been hesitant to root this device because of the A/B slots confusing me a little and just don't have the time currently to really dig into it.
I've the same problem with 5GHz wifi... Connection is very poor. Automatically reconnect to 2,4GHz network. My iPhone 6s didn't problem with this. I don't know, how fix it.
Xfinity routers suck. That said my PH1 connects just fine to my Linksys 5ghz AC channel. Works all over my house and only switched to the 2.4 GHz when I go outside.
autosurgeon said:
Xfinity routers suck. That said my PH1 connects just fine to my Linksys 5ghz AC channel. Works all over my house and only switched to the 2.4 GHz when I go outside.
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What are you guys using to confirm throughput? I'll be testing my replacement (recording audio issue with the one I purchased) when it gets in.
I do file transfers from my PC to my phone and back again and measure the time vs size of file. Over the local network obviously.
autosurgeon said:
Xfinity routers suck. That said my PH1 connects just fine to my Linksys 5ghz AC channel. Works all over my house and only switched to the 2.4 GHz when I go outside.
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I've Tp-Link Archer C1200 with 5GHz and wifi AC. Other devices like a MacBook Air, iPhone 6s and ZTE Axon 7 works perfect with this router on 5GHz and AC speed. I think, that problem is with my Essential Phone.
Hi all, just picked up a Tab S5E today - love the screen, built quality etc. What I don't love is the Wi-Fi performance. I'm left very confused.
I installed Android 10 right out the box and did a clean reset - after which my link speed in Wi-Fi settings shows 86 mbps throughput. For reference, my other phones (Oneplus 5 - 3 years old and Oneplus 8 Pro both show 866mbps receive and transmit speed).
When right next to the router I get a max of about 150mbps, with an average of 80mbps on Speed Tests - This is the case whether holding the tablet or not. When about 5 metres away through a wall this goes down to 45-55 Average, in comparison both phones show around 280-330 average.
When right next to the router with my other phones I get my networks full download which is 550mbps.
I understood before purchasing that if holding the tablet in the bottom left corner when in horizontal position (camera on the left) you are likely to lose signal - potentially mitigated with using a case. However, by wrapping my hands round the left antenna, on average - the speed increases to around 150-170 - odd...
When attempting to put pressure on the antennas from both ends and firmly wrapping my hands around the tablet, I do not see any network connectivity issues relating to dropouts and the WiFi bars remain on 5.
Honestly not got a clue what's happening here, either who have decently fast connections don't big this up online, or this is just a weird hardware fault with my unit.
Pretty disappointed. If anyone has any advice / screenshots of their speed results higher than this - I would greatly appreciate this, in which case I will definitely pursue a replacement device. I can't accept that in 2020 a device cannot achieve full 5.8ghz WiFi speeds when directly next to the router.
There is nothing wrong with your device. The maximum WiFi speed on the Galaxy Tab S5e is around 160 to 180 Mbit/s. I didn't expect this either when I bought this model and it is also a major bummer for me.
The device supports 802.11ac, but unfortunately Samsung only put a single antenna into it which limits it to a single MIMO stream (on a 80 MHz channel that gives you theoretical 433 Mbit/s throughput, which of course no device will ever reach). I would expect something around 220 Mbit/s with this configuration, but somehow the maximum speed I get with this device is only around 160 to 180 Mbit/s. It is not only the speed that is bad, it is also the signal strength that is exceptionally bad compared to all my other devices.
Your phones and other devices probably have two antennas and support 802.11ac with 2x2 MIMO which gives you theoretical throughput of 866 Mbit/s and around 500 Mbit/s in practice.
Thank you for your reply. I just received a replacement unit and tested before updating to the Android 10 update. There was indeed something wrong with that previous device as the link speed shows 433mbps and I consistently got 280-295mbps download.
However, I just updated it to Android 10 - now it's completely gone again. Link speed 87mbps and downloads of 20-70mbps. This is most definitely a software issue which I'll be contacting Samsung about.
Matthius said:
Thank you for your reply. I just received a replacement unit and tested before updating to the Android 10 update. There was indeed something wrong with that previous device as the link speed shows 433mbps and I consistently got 280-295mbps download.
However, I just updated it to Android 10 - now it's completely gone again. Link speed 87mbps and downloads of 20-70mbps. This is most definitely a software issue which I'll be contacting Samsung about.
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I also got a WiFi issue when upgrading to Android 10. My tablet was working perfectly before the update but now will not auto connect. I agree this must be a software issue.
I have just upgraded my tablet to Android 10 and the Wi-Fi speed maxes out at 60 Mbit/s. I'm thinking about selling my device again, this is unusable.
rndm42 said:
I have just upgraded my tablet to Android 10 and the Wi-Fi speed maxes out at 60 Mbit/s. I'm thinking about selling my device again, this is unusable.
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All I can suggest is to create a bug report in Samsung members app. I did so over 10 days ago now and am awaiting a response. The more people that do so the better - a fix needs to be rolled out for this. Something's quite wrong with how the WiFi module is working after this update, probably driver related.
Has anybody tried wiping the cache partition in Recovery Mode? If that doesn't help back up your device and perform a Hard Factory Reset. That normally fixes any software issues.
iceepyon said:
Has anybody tried wiping the cache partition in Recovery Mode? If that doesn't help back up your device and perform a Hard Factory Reset. That normally fixes any software issues.
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With both the tab s5e's I've had I had reset them both twice, and cleared cache in recovery.
This is definitely an issue brought about with the update considering Android 9 was absolutely fine network wise.
Matthius said:
With both the tab s5e's I've had I had reset them both twice, and cleared cache in recovery.
This is definitely an issue brought about with the update considering Android 9 was absolutely fine network wise.
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In that case you may have purchased a unit from a bad batch.
iceepyon said:
In that case you may have purchased a unit from a bad batch.
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I disagree, this is definitely a new problem that was introduced with the recent Android 10 upgrade. Samsung made the Wi-Fi signal "more stable" by limiting the modulation type to QPSK (MCS-2) instead of 256-QAM (MCS-9) which effectively caps it to 87,8 Mbit/s on a 80 MHz channel. Instead of 180 Mbit/s with Android 9 (which was pretty bad), users are now getting around 50 Mbit/s (which is incredibly bad).
Auto WIFI Reconnection problem
rfb813 said:
I also got a WiFi issue when upgrading to Android 10. My tablet was working perfectly before the update but now will not auto connect. I agree this must be a software issue.
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My S5e won't auto-reconnect following the recent upgrade to Android 10. Also stutters and freezes for a while after restarting in various apps and settings. System software issues presumably.
rndm42 said:
I disagree, this is definitely a new problem that was introduced with the recent Android 10 upgrade. Samsung made the Wi-Fi signal "more stable" by limiting the modulation type to QPSK (MCS-2) instead of 256-QAM (MCS-9) which effectively caps it to 87,8 Mbit/s on a 80 MHz channel. Instead of 180 Mbit/s with Android 9 (which was pretty bad), users are now getting around 50 Mbit/s (which is incredibly bad).
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Thanks for doing the research to find this out. This definitely explains exactly what I'm seeing.
Very disappointing as I was achieving fine speeds 290mbps or slightly higher prior to the update. Now WiFi on the whole is pretty poor in comparison.
Why was this done intentionally - it really makes no sense. Surely this must get reverted.
I just got an update this morning aimed at WiFi improvements
TheIntruder said:
I just got an update this morning aimed at WiFi improvements
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I can confirm this update has fixed all issues for me. Normal 433 link speed when next to the router and the same WiFi download speed as on Android 9.
Since updating to Android 10, I started having issues with mesh wifi (I'm using Google Wifi). Same position and setup that used to work perfectly with Android 9, now the table starts disconnecting from Wifi and I have to reboot to reconnect. Anyone else has this issue?
I'm contemplating buying an S5e tablet (in Australia). Does the reduced speed of WiFi impact on any practical applications ? My internet cable subscription is for 50mbps. It used to be 100mbps, but I dowgraded on purpose, seeing no benefit for the cost. Even at 50mbps (practically 46) we have moments like today when both myself and my son are working remotely to different employers, while my wife us watching a video. I realise there could be apps which require more bandwidth, so I'm just curious what those might be.
ludoo said:
Since updating to Android 10, I started having issues with mesh wifi (I'm using Google Wifi). Same position and setup that used to work perfectly with Android 9, now the table starts disconnecting from Wifi and I have to reboot to reconnect. Anyone else has this issue?
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That is exactly my problem as well. Google WiFi and random disconnects from the tablet that sometimes get fixed by disconnecting/reconnecting but majority of the time a restart is the way to solve it.
No other device in the household gets disconnected from the network (neither was the tablet before upgrading) so it is definitely the update to blame.
Having similar issues following the update. I tend to turn the tablet off when I'm not using it, and thus far I have yet to successfully connect to WiFi on startup. I have to manually toggle WiFi to get it back on.
Same wifi issue here after updating to Android 10. Is there a way to manually update using file some were receiving in late July?
I am really bothered by this GROSS limitation too! It makes issues with the driver even worse.
Maybe our answer can be found on this page or something or nothing ?
https://source.codeaurora.org/quic/la/platform/vendor/qcom-opensource/wlan/qcacld-3.0/