I have an S8 Active unlocked in Europe. All OK but there are NO updates for me, even if AT&T have an August update for S8 Active
Any ideea what to do? There is any chance to receive an OTA update if I use it in Europe? Really strange... and frustranting. NO root, no custom OS etc.
CatalinGP said:
I have an S8 Active unlocked in Europe. All OK but there are NO updates for me, even if AT&T have an August update for S8 Active
Any ideea what to do? There is any chance to receive an OTA update if I use it in Europe? Really strange... and frustranting. NO root, no custom OS etc.
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Click to collapse
To my knowledge, August update hasn't been released... I have an S8 Active on AT&T and just checked for update... None available.
Why is it so infuriating? It's well known that active updates come late, they always have.
Sent from my SM-G892A using Tapatalk
CatalinGP said:
I have an S8 Active unlocked in Europe. All OK but there are NO updates for me, even if AT&T have an August update for S8 Active
Any ideea what to do? There is any chance to receive an OTA update if I use it in Europe? Really strange... and frustranting. NO root, no custom OS etc.
Click to expand...
Click to collapse
Maybe things to know before going into it. You don't ever buy a carrier phone like this expecting root and custom ROMs SMH.
And that's the current firmware with the July patch. Wait a bit since it just came out or get an international model a little more suited to what you're wanting. The att S8 active is NOT it.
My fault It was released on August but it's July. I need some glasses Thx!
Release date: August 9, 2017
Android version: 7.0
Security patch level (SPL): July 1, 2017
Did you ever get there update? I'm considering buying an "unlocked" AT&T S8 Active too.
Tuberomix said:
Did you ever get there update? I'm considering buying an "unlocked" AT&T S8 Active too.
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Not yet On AT&T page seems there is a new update (Oct. patch) but still nothing for me. I'm un July patch :crying:
Did anyone received this? Security patch level (SPL): October 1, 2017 For me it's not showing...
I did
Sent from my SM-G892A using Tapatalk
You need to use it on AT&T network to receive the update?! Because, I even reset my phone, do anything, but no sign of update.
I use it in Europe so, no AT&T for me. Really sad
That's too bad. I did end up buying an unlocked S8 Active G892A, I REALLY wanted this device so decided to buy anyway despite concern over updates.
I know the S7 active did require an AT&T SIM to download OTA updates, but I haven't seen if this really is the case with the S8 Active as well... I will write again once I receive my own device.
I am on October. I tried to find the url, but I took the update too long ago.
Attached
I bought my s8 today. I am on security patch of April. Whenever i tap on software update it says latest software already installed. My brother's s8 on the other hand is on October security patch. When i try to use Bixby voice it says update software to latest to use it. Pics below.
[Bixby error](https://i.imgur.com/Pz1CT6j.png)
[Message that already have latest software](https://i.imgur.com/A9BveEZ.png)
[Phone model](https://i.imgur.com/MJ7IxfF.png)
[Software info](https://i.imgur.com/8Kqmhz9.jpg)
same boat
What kind of s8? Is it through a carrier? I have the same problem with AT&T branded. I called AT&T and after they tried to push the update to my phone after getting my IMEI and SIM info verified, nothing happened. They referred me to Samsung. Samsung said I could drive to a Best Buy an hour a way and they could load the latest software in the store. In other words, no one really is accepting responsibility for it. I am basically at the point now where I've decided to flash the updates myself.
mhh84 said:
What kind of s8? Is it through a carrier? I have the same problem with AT&T branded. I called AT&T and after they tried to push the update to my phone after getting my IMEI and SIM info verified, nothing happened. They referred me to Samsung. Samsung said I could drive to a Best Buy an hour a way and they could load the latest software in the store. In other words, no one really is accepting responsibility for it. I am basically at the point now where I've decided to flash the updates myself.
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Click to collapse
I have identified the issue. My S8 is on UK firmware whereas my brother's is on Indian cuz he got dual sim. Is there any way to update to a global firmware or a firmware that gets updates everytime?
Netherdrake034 said:
I have identified the issue. My S8 is on UK firmware whereas my brother's is on Indian cuz he got dual sim. Is there any way to update to a global firmware or a firmware that gets updates everytime?
Click to expand...
Click to collapse
I'm by no means an expert, but as I understand it, all carrier branded updates go from Samsung to the carriers and from the carriers to your phone. Only unlocked comes from Samsung to you. (anyone feel free to correct me if I'm wrong).
If your carrier isn't pushing the update to you it could be because the carrier is not sending you the update because of the SIM issue if there's a mismatch in their system. There may be other reasons too, but that seems to be a common one.
Otherwise if you want to update firmware and it's not being sent to your phone, I believe the only alternative is doing it yourself. Check this forum for more advice.
Netherdrake034 said:
I have identified the issue. My S8 is on UK firmware whereas my brother's is on Indian cuz he got dual sim. Is there any way to update to a global firmware or a firmware that gets updates everytime?
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Click to collapse
That firmware AQDG is old, from like April this year. You can download a different firmware or an updated UK firmware from updato.com and update with Odin. Knox will not be tripped.
I have not seen this G975USQU2BSGJ for my AT&T S10+. I have G975USQS2ASGK August patch. What is difference?
It's probably just a carrier update or it's the September security patch update. I am on AT&T too and still on the ASGK firmware despite my phone being connected to wifi all morning which usually forces an update whether you want it or not.
StoneyJSG said:
It's probably just a carrier update or it's the September security patch update. I am on AT&T too and still on the ASGK firmware despite my phone being connected to wifi all morning which usually forces an update whether you want it or not.
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Click to collapse
Just updated to G975US1QU2BSGL still August security patch.
Jose Reyes said:
Just updated to G975US1QU2BSGL still August security patch.
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Click to collapse
Are you on AT&T as well? These are probably just carrier updates. Maybe small Samsung updates. That's my guess anyway.
No, I'm on U1 unlocked
The B firmware in the past has brought BOYD support for sim swapping. I believe only TMobile has pushed to B at this point.
That's really the only change between the A and B firmwares at this point. So unless you need to swap carriers there is no need to rush.
Hey everyone. So back in March my wife and I both got new S10+s. I noticed recently that my wife's phone hasn't recieved any updates at all since she got the phone! Shes still on ASD3 firmware, March Security patch, etc. I don't think she's even gotten the fingerprint sensor fix update because her sensor is a pain to use compared to my phone. My phone has been updating regularly.
I tried calling AT&T customer support and they were pretty much useless. Any recommendations? Should i just look up the updates on XDA and flash the phone to the newest patch myself with Odin or something?
That's very odd given the phone forces updates by itself. Make sure your wifi connection is good. Try going to settings and manually clicking on software update. If that doesn't work just download the firmware from XDA here and flash it with that special version of ODIN. Due note that by flashing thru ODIN it will erase everything I think like a factory data reset does.
Is your wife using an AT&T SIM? It's probably a dumb question but AT&T doesn't update phones with their firmware if a non AT&T SIM is being used. It has to be actual AT&T - - they won't update if the SIM from an AT&T MVNO like Cricket is installed either.
If your wife has AT&T but different service plan as an experiment you could put your SIM in her phone and see if any updates show up.
Your AT&T S10+ should be on G975USQS2ASl6 latest firmware with Sept. Security. Do not know why it does not Auto update as mine does on Wifi.
My wifes tmobile one has the same issue, stuck on June patch. I'll be odin flashing it this weekend.
Hello. I wanted to ask about a problem that I have experienced with the S10+, which I know others have experienced as well, and hope there is a solution out there for it. I purchased the S10+ directly from Samsung, as they were offering a much better trade-in deal. However, I did purchase the AT&T version.
That being said..aside from the 2 fingerprint reader updates Samsung has issued, I have never received an OTA update from AT&T. Not a single one. I've had to come here to XDA, hope that someone posts the latest update files, and update using Odin. It appears that those files are being posted less and less. I'm "stuck" on ASGB update, with the July 1 Security patch.
Does anybody have any advice, or suggestions on how I could go about getting regular OTA updates? Or is there other recommendations on what to do here? I know there are many others that have this same problem.
Thanks in advance
Lavman72 said:
Hello. I wanted to ask about a problem that I have experienced with the S10+, which I know others have experienced as well, and hope there is a solution out there for it. I purchased the S10+ directly from Samsung, as they were offering a much better trade-in deal. However, I did purchase the AT&T version.
That being said..aside from the 2 fingerprint reader updates Samsung has issued, I have never received an OTA update from AT&T. Not a single one. I've had to come here to XDA, hope that someone posts the latest update files, and update using Odin. It appears that those files are being posted less and less. I'm "stuck" on ASGB update, with the July 1 Security patch.
Does anybody have any advice, or suggestions on how I could go about getting regular OTA updates? Or is there other recommendations on what to do here? I know there are many others that have this same problem.
Thanks in advance
Click to expand...
Click to collapse
Are you using an AT&T SIM card? If you purchased an AT&T model AT&T sends OTA updates whether you got it from AT&T or Samsung. If you aren't using an AT&T SIM they won't send you any OTA updates and Samsung only sends OTA updates to the carrier free versions of the phones.
Yes, using an AT&T SIM card. In fact, I went to the local store and requested a brand new sim, just in case. That obviously didn't work either.
Lavman72 said:
Yes, using an AT&T SIM card. In fact, I went to the local store and requested a brand new sim, just in case. That obviously didn't work either.
Click to expand...
Click to collapse
All US S10+'s are the same. There is no such thing as a AT&T or Verizon phone on the S10+. That being said you can load any rom from any vendor on your phone. If you want to stick with AT&T and don't mind their bloat apps you can go to www.sammobile.com and download the latest AT&T rom and load it with Qdin. Make sure your sim card is installed when you reboot and you will have an AT&T phone when it is done.
HolyHog said:
All US S10+'s are the same. There is no such thing as a AT&T or Verizon phone on the S10+. That being said you can load any rom from any vendor on your phone. If you want to stick with AT&T and don't mind their bloat apps you can go to www.sammobile.com and download the latest AT&T rom and load it with Qdin. Make sure your sim card is installed when you reboot and you will have an AT&T phone when it is done.
Click to expand...
Click to collapse
Prior to August or September firmware on the S10+ was not all-inclusive. If you used an unlocked AT&T S10+ with a different carrier's SIM the AT&T firmware stayed rather than updating to accommodate the inserted SIM card. AT&T doesn't send OTA updates to phones running AT&T firmware if a non-AT&T SIM is inserted and as long as the AT&T firmware is installed AT&T is the only place you can get an OTA update from. You can't even update with SmartSwitch because it will show that you have the latest firmware regardless of how old it is.
I purchased an unlocked AT&T S10+ in early July that was on the February security patch and have a T-mobile SIM. The only way I could get software updates was to manually flash the U1 carrier free firmware with Odin. Immediately after flashing that firmware multiple OTA updates showed up for my phone.
---------- Post added at 01:18 AM ---------- Previous post was at 01:10 AM ----------
AT&T offers a modded version of SmartSwitch that you can download from their website. You might be able to update to the most current AT&T firmware using their software which is called AT&T SmartSwitch. The standard Samsung SmartSwitch program doesn't access AT&T servers and won't update phones with AT&T firmware.
HolyHog said:
All US S10+'s are the same. There is no such thing as a AT&T or Verizon phone on the S10+. That being said you can load any rom from any vendor on your phone. If you want to stick with AT&T and don't mind their bloat apps you can go to www.sammobile.com and download the latest AT&T rom and load it with Qdin. Make sure your sim card is installed when you reboot and you will have an AT&T phone when it is done.
Click to expand...
Click to collapse
Why did I have to pick the carrier when purchasing the phone via Samsung? I could have selected the unlocked version, or any of the american carriers. I have the AT&T model. I see the logo when I boot up, and have all their bloatware apps. So that's not the issue. The issue is why haven't I received an OTA update, ever?
I use this threadhttps://forum.xda-developers.com/galaxy-s10/how-to/att-ota-ota-updates-t3909697 to manually update. The OP hasn't posted any new versions in a while.
jhs39 said:
Prior to August or September firmware on the S10+ was not all-inclusive. If you used an unlocked AT&T S10+ with a different carrier's SIM the AT&T firmware stayed rather than updating to accommodate the inserted SIM card. AT&T doesn't send OTA updates to phones running AT&T firmware if a non-AT&T SIM is inserted and as long as the AT&T firmware is installed AT&T is the only place you can get an OTA update from. You can't even update with SmartSwitch because it will show that you have the latest firmware regardless of how old it is.
I purchased an unlocked AT&T S10+ in early July that was on the February security patch and have a T-mobile SIM. The only way I could get software updates was to manually flash the U1 carrier free firmware with Odin. Immediately after flashing that firmware multiple OTA updates showed up for my phone.
---------- Post added at 01:18 AM ---------- Previous post was at 01:10 AM ----------
AT&T offers a modded version of SmartSwitch that you can download from their website. You might be able to update to the most current AT&T firmware using their software which is called AT&T SmartSwitch. The standard Samsung SmartSwitch program doesn't access AT&T servers and won't update phones with AT&T firmware.
Click to expand...
Click to collapse
happen to have remember the thread which had the carrier free firmware?
Lavman72 said:
Why did I have to pick the carrier when purchasing the phone via Samsung? I could have selected the unlocked version, or any of the american carriers. I have the AT&T model. I see the logo when I boot up, and have all their bloatware apps. So that's not the issue. The issue is why haven't I received an OTA update, ever?
I use this threadhttps://forum.xda-developers.com/galaxy-s10/how-to/att-ota-ota-updates-t3909697 to manually update. The OP hasn't posted any new versions in a while.
Click to expand...
Click to collapse
Your OTA updates come from AT&T since you are their customer and purchased the AT&T model instead of the carrier free one. You should really be asking AT&T why you aren't receiving OTA updates.
You might be able to update using AT&T SmartSwitch which you can download from AT&T's website.
jhs39 said:
Your OTA updates come from AT&T since you are their customer and purchased the AT&T model instead of the carrier free one. You should really be asking AT&T why you aren't receiving OTA updates.
You might be able to update using AT&T SmartSwitch which you can download from AT&T's website.
Click to expand...
Click to collapse
I've tried contacting AT&T numerous times. They have no idea what the issue is. A quick google search shows the Smart switch tool in AT&T, but when you try and click on the link, it just takes you to a blank page.
Newer firmware is all-inclusive so you could download firmware with Frija and flash it with modified Odin even if it isn't AT&T firmware. The problem is that if you flash a build number AT&T didn't actually use on their devices you still won't get OTA updates from AT&T because their servers won't recognize the software version you are running.
---------- Post added at 02:03 AM ---------- Previous post was at 01:58 AM ----------
Lavman72 said:
I've tried contacting AT&T numerous times. They have no idea what the issue is. A quick google search shows the Smart switch tool in AT&T, but when you try and click on the link, it just takes you to a blank page.
Click to expand...
Click to collapse
Have you tried the standard Samsung SmartSwitch program? Maybe it can update AT&T firmware now but it didn't in the past.
---------- Post added at 02:13 AM ---------- Previous post was at 02:03 AM ----------
If your phone is not carrier locked you could flash the U1 firmware and then you would get OTA updates from Samsung instead of AT&T. But you might not have access to some AT&T services like visual voicemail without AT&T firmware. AT&T also hates unlocked phones so it's possible Volte and Wi-Fi Calling will stop working. Some AT&T customers with unlocked phones were able to get the services activated by calling AT&T but success with AT&T Customer Service is hit or miss at best as you already discovered.
I have the same problem I have been able to update my S10 + AT&T through ODIN, because I cannot update using FOTA, I have the September security patch specifically "G975USQS2ASI6", I want to update to the October patch, but I do not receive the update via FOTA, because I do not use AT&T SIM but I am abroad using with another SIM.
I can Flashear with ODIN to the U1 version that is unlocked, I will not have any problem, I am not interested in losing any AT&T service because I do not use any, I just want to have my S10 + free of Bloatware and always receive updates via FOTA.
I found this Firmware is Sammobile "https://www.sammobile.com/samsung/galaxy-s10-plus/firmware/SM-G975U1/ATT/download/G975U1UEU2BSIP/298471/"
It is the most recent update of AT&T that they have on the official website, but it is G975U1 unlocked and not the G975U. If Flash this version will I have any problem freezing or ruining my phone?
rodix_t said:
I have the same problem I have been able to update my S10 + AT&T through ODIN, because I cannot update using FOTA, I have the September security patch specifically "G975USQS2ASI6", I want to update to the October patch, but I do not receive the update via FOTA, because I do not use AT&T SIM but I am abroad using with another SIM.
I can Flashear with ODIN to the U1 version that is unlocked, I will not have any problem, I am not interested in losing any AT&T service because I do not use any, I just want to have my S10 + free of Bloatware and always receive updates via FOTA.
I found this Firmware is Sammobile "https://www.sammobile.com/samsung/g...M-G975U1/ATT/download/G975U1UEU2BSIP/298471/"
It is the most recent update of AT&T that they have on the official website, but it is G975U1 unlocked and not the G975U. If Flash this version will I have any problem freezing or ruining my phone?
Click to expand...
Click to collapse
No G975U1 and G975U firmware are interchangeable. If your phone was still carrier locked you might get a message asking for the unlock code but you aren't using an AT&T SIM so your phone obviously isn't network locked. I went from AT&T G975U firmware to U1 firmware with no problems.
Im glad I'm not the only one experiencing this. My wife and I did a bogo deal for the Galaxy s10+ back in March. My phone has recieved updates regularly, while my wife's phone is still on the March patch and security. She hasn't even recieved the fingerprint update fix. Tried calling AT&T about it and they were totally unhelpful. Told me I had to contact Samsung about that and that they couldn't help with the issue. Im debating on calling them back and trying to speak with someone more knowledgeable, but it might just be easier for me to update her phone manually. I haven't had to do something like that in ages, so I wanted to ask for some guidance on here.
Would i need to do each consecutive update she's missed manually? Or would just updating to the newest firmware outright do the trick?
rodix_t said:
I have the same problem I have been able to update my S10 + AT&T through ODIN, because I cannot update using FOTA, I have the September security patch specifically "G975USQS2ASI6", I want to update to the October patch, but I do not receive the update via FOTA, because I do not use AT&T SIM but I am abroad using with another SIM.
I can Flashear with ODIN to the U1 version that is unlocked, I will not have any problem, I am not interested in losing any AT&T service because I do not use any, I just want to have my S10 + free of Bloatware and always receive updates via FOTA.
I found this Firmware is Sammobile "https://www.sammobile.com/samsung/galaxy-s10-plus/firmware/SM-G975U1/ATT/download/G975U1UEU2BSIP/298471/"
It is the most recent update of AT&T that they have on the official website, but it is G975U1 unlocked and not the G975U. If Flash this version will I have any problem freezing or ruining my phone?
Click to expand...
Click to collapse
Hey do you have the G975USQS2ASI6 ODIN files? I have been looking all over for it to flash it to my phone.
I just want to note, I am also in the same boat and it's INCREDIBLY frustrating. Both phones purchased in March with the BOGO deal, both phones stuck on the July 1st security patch. Supposedly what I've found after reading quite a bit is you can bring the phone to a local samsung repair center and they can flash the newest firmware, once you're up to date SUPPOSEDLY that resolves the OTA stuff. I don't believe it though.