Hello, I recently rooted and installed recovery on my Note 3. All was going well until I couldn't mount my phone using MTP.
I believe this issue started when I tried to mount my phone in recovery mode, and it installed those drivers.
I now get an error message saying
"Attention! Unable to find software on your PC that can recognise your device. Service pack 3, Windows Media Player, version 10 or higher, for windows XP or Android File Transfer for Mac OS must be installed.
You can download and install PC Kies from (Kies download website) in order to sync data with your device, back up data, and upgrade your device (Windows and Mac OS are supported)."
I've tried everything I could find on google -- uninstalling/reinstalling drivers on device manager, uninstalling/re-installing the Kies program(I've never used Kies before as I never needed it for file transfer ... just installed hoping it would fix), re-rooting and re-installing CWM as well as the custom ROMS..I've deleted the UpperFilters from my registry etc etc, nothing seems to work! It even gets the same error on my laptop now!
The drivers I installed in the recovery mode are:
SAMSUNG Android ADB Interface
USB Mass Storage Device
SAMSUNG File-Stor Gadget USB Device
Same thing happens even after I uninstalled those drivers ... When mounted in recovery, it appears as my CD drive ( F: ) ..
I shouldn't have tried mounting in recovery ):
Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
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Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.
Go to dev options, switch the USB from ptp back to mtp and it works for me
xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
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Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
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Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Click to expand...
Click to collapse
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
Click to expand...
Click to collapse
Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.
Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.
Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue
trying to get some help for my ZE551ML 4gb - unrooted and with the latest update
I have never had an issue plugging my phone into my pc and transferring files. I bought my daughter a BLU R1HD and that wont wont show up on any pc when plugged into USB...yes dev and debug is enabled.....installed a bunch of different drivers to try to get that phone to work and it wont....
but worse is now my phone wont show up.
I went to the main thread here and located drivers and installed, and nothing....went to asus support and dl drivers and nothing...
does anyone know why or how i can get the drivers installed on my W10 PC so I can plug phone into usb and transfer files?
In the pc's device manager, is the device listed there? And is there a yellow mark on the device name? Maybe the drivers didn't install properly, you can right click on the device and click update driver, then choose automatically, you must be connect to the internet for it to find the required driver and install automatically.
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Frankenberrie said:
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Click to expand...
Click to collapse
sadly this did not work. I grabbed the drivers from the ZF2 resource thread here at XDA
https://software.intel.com/en-us/android/articles/intel-usb-driver-for-android-devices
for the BLU R1HD I was told to install these
https://androidmtk.com/download-mtk-usb-all-drivers
whih i did and also uninstalled and resinstalled along with the intel drivers.
I did exactly as explained above and the device will not show up.
I have the Z00AD -- ZE551ML -- 4GB/2.3GHz 64gb version running Stock OS with NO ROOT - an its up to date (v 40.194)
I attached screen shot to show what I have going on - thanks
come on
Are you using the same cord for both phones with the computer? If so, try a different cord
Sent from my ASUS_Z00A using Tapatalk
Reboot the pc with the "disable driver signature verification" option and then reinstall the drivers.
This may or may not have some relevance to your problem. Try downloading a program called USB Device Viewer, run it as an administrator and uninstall all the phone drivers that are listed. Reboot your computer, plug your ZE551ML in and let it install the drivers. Hope this is of some help.
i finally fixed this bs problem. simply a matter of device manager >>>> portable devices >>>>> right click >>> update drive>>> browse my computer >>> Let me pick>>>
for me i had
Model
MTP Device
MTP USB Device
select MTP USB DEVICE >>> Click Next and done
how stupid is this? the simple solution after 2 weeks of pain in the ass is what makes this so stupid.
The popup to allow USB debugging from my computer doesn't popup when I connect my Oneplus 5 to my computer, and thus ADB devices comes back empty. This is only happening for my PC on stock Rom. When I tried installing another Rom, the popup to allow USB debug option comes and the phone is getting detected in my PC. Even on stock Rom, in another PC popup to allow usb debug option comes, only in my PC stock Rom it is not getting detected. Not sure whats and wheres the issue(PC or Phone)?!
I I've rooted my phone before and it was working fine previously and it stopped being detect after OB10 . I looked online too and tried options like restarting, turning debugging off and on, revoke USB authorization etc...... nothing works Please HELP!!!!
swapnilshah said:
The popup to allow USB debugging from my computer doesn't popup when I connect my Oneplus 5 to my computer, and thus ADB devices comes back empty. This is only happening for my PC on stock Rom. When I tried installing another Rom, the popup to allow USB debug option comes and the phone is getting detected in my PC. Even on stock Rom, in another PC popup to allow usb debug option comes, only in my PC stock Rom it is not getting detected. Not sure whats and wheres the issue(PC or Phone)?!
I I've rooted my phone before and it was working fine previously and it stopped being detect after OB10 . I looked online too and tried options like restarting, turning debugging off and on, revoke USB authorization etc...... nothing works Please HELP!!!!
Click to expand...
Click to collapse
If you have a folder named '.android' in your User Directory, delete it and then try again. If this doesn't work uninstall your current ADB software and reinstall the Platform Tools package:
https://developer.android.com/studio/releases/platform-tools
I've had this once or twice and that always did the job.
Dirk said:
If you have a folder named '.android' in your User Directory, delete it and then try again. If this doesn't work uninstall your current ADB software and reinstall the Platform Tools package:
https://developer.android.com/studio/releases/platform-tools
I've had this once or twice and that always did the job.
Click to expand...
Click to collapse
Thanks will try that and update you...
Dirk said:
If you have a folder named '.android' in your User Directory, delete it and then try again. If this doesn't work uninstall your current ADB software and reinstall the Platform Tools package:
https://developer.android.com/studio/releases/platform-tools
I've had this once or twice and that always did the job.
Click to expand...
Click to collapse
I tried deleting .android folder in user directory and also reinstalled the platform tools package.... but still it is not showing the device in adb devices command.
swapnilshah said:
I tried deleting .android folder in user directory and also reinstalled the platform tools package.... but still it is not showing the device in adb devices command.
Click to expand...
Click to collapse
On the Stock ROM, where you are having the trouble, does your PC see the phone when you connect it. i.e does it show up as a device in Explorer and Device Manager? When you enable MTP can you transfer files?
As it's only a problem on the OOS ROM, i wonder if it's a Driver issue. When you installed the Platform Tools, did you install the Google USB Drivers?
Also have a look here. There may be some useful information:
https://stackoverflow.com/search?q=adb+doesn't+see+my+device+on+pc
try to use a different cable. it works for me
i had a same problem like you
had the same problem on my phone (manually added the adb public key to get access), only got fixed by factory reset. the popup just didnt show no matter what, even though adb worked.
Hi. I ve a Samsung A40 on crDroid ROM (7.7 [ROM/A11] VANILLA OFFICIAL [ARM64][A40-SM405FN]) with MicroG. No Google apps. TWRP as recovery. Magisk installed.
Since a while my phone is not recognized by windows file explorer, and odin just identified when I disconnect it. In device manager I have a device USB MTP that appears when the phone is connected with cable.
"File transfer" is selected. I can choose the other options as well (Midi, PTP,...). The "usb controlled by" is on “this device”. When I want to change and select “connected device”, I get a "fail to connect" answer.
I ve tried:
- different cables and different computers (even bought an official samsung one)
- remove / update / reinstall / let auto install drivers
- turn off / on USB debugging
Any help welcome. I will probaly need to do a clean installation for other problems encounters with magisk but without odin properly working, I am a bit scared.
Many thnaks in advance