Can't answer calls? - OnePlus 8 Pro Questions & Answers

Does anyone else have this issue? Most of the time, when somebody calls, I get nothing that comes up on my screen. It's totally blank, no options to answer or reject the call.
I've factory reset a couple times, once when unlocking the bootloader to root it (this was after it happened with stock OS).
Any ideas on how to fix this? Some calls work, most don't...

Yes!
I have the same issue on my Oneplus 8 Pro!
It's an awful bug.
---------- Post added at 20:02 ---------- Previous post was at 20:01 ----------
I've found a temporary solution : I've installed a third phone app, set it as default phone app, and then set the OnePlus phone app as default again.
after reboot, the issue is gone for a few days.
but it come again...
Maybe it can work for you too?

misteurz said:
I've found a temporary solution : I've installed a third phone app, set it as default phone app, and then set the OnePlus phone app as default again.
after reboot, the issue is gone for a few days.
but it come again...
Maybe it can work for you too?
Click to expand...
Click to collapse
I do have the should I answer app installed which is supposed to be set as the primary dialer, and does have its own UI for answering calls, but that doesn't come up either. Even when swapping from one to the other, rebooting or not.
I had a chat with OnePlus, they told me to reset my network settings which I did, and it began to work just fine, but today it's doing it again and I've done nothing to the phone. Changed no settings, installed no apps, etc...

My solution is, answering a call by holding the phone to the ear (in quick gestures, lift to answer or something alike (I'm Dutch))
It doesn't show the button but it works

Honestly,
I have had many phones... LG Gx, Galaxy Sx, Huawei PxxPro, and the OnePlus 6.
The OnePlus 6 was my best experience.
But I'm very disappointed about the amount of bugs on this 1000€ OnePlus 8 Pro...

I think I found the solution... I might be wrong, need to do more testing.
Settings > Battery > Battery Optimization > Tap the 3 dots at the top right corner and select Advanced optimization
On that screen, I disabled the "Sleep standby optimization" and so far it's worked perfectly.
I did this because a lot of my apps, with and without optimization would not give me notifications until I unlocked me phone, as though my phone was deep sleeping. Makes me wonder if this was preventing the phone app from displaying the UI because it was in too deep of a sleep.

This is already disabled on mine, and I have the issue [emoji6]

Do you guys use Android auto? I was having this issue after disconnecting from my car and car mode is still running.

Hey, it may be the cause!
How did you solve that?

@smalltownbird ?

I don't really know. I factory reset and it has been fine.

smalltownbird said:
I don't really know. I factory reset and it has been fine.
Click to expand...
Click to collapse
[emoji26]

Short term solution is, after you unplug from your car, in your notifications it says something like driving mode enabled. Click it and you should be able to answer calls again.

smalltownbird said:
Short term solution is, after you unplug from your car, in your notifications it says something like driving mode enabled. Click it and you should be able to answer calls again.
Click to expand...
Click to collapse
15 days ago, I have clicked on the option to avoid this notification to display (on the notification option). [emoji26][emoji26]
Can you tell me the name of the app who "send" this notification? So that I can re-enable it?

I did the same thing, that's why I factory reset. I could not find it anywhere to reenable.

I've tried to clear cache and data from android auto. I'll see if it works the next time I take my car

Maybe you can try something to help me?
When the notification is displayed, you swipe it on the left, and click on the wheel : the name of the app I'll be displayed on top.
See the pictures above
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misteurz said:
I've tried to clear cache and data from android auto. I'll see if it works the next time I take my car
Click to expand...
Click to collapse
It didn't work [emoji29][emoji29]

So, I've found the answer
It's true, it's related to the driving mode.
As I have chosen, a few weeks ago to hide the notification related to the "driving mode" still open when I leave my car, I was fxcked.
I've wipe cache of the phone app : no result
I've reset presets of the phone on android settings : no results.
I've wiped cache of the phone : victory : the problem is solved : I have the notification to close the "driving mode" still open.
So if you want to do the same thing :
Power off your OnePlus 8 Pro.
Push power and low volume at the same tame until the phone ask you your code .
You now select English language, wipe cache and data, wipe cache, ok and then reboot.
Don't wipe data, just cache, or you will loose all your datas [emoji6]

How has it been working for you? I still have the issue even after doing what your said.

Related

[Q] N4 settings menu won't open

Hi,
My Nexus 4 is running completely stock 4.2.2, it's not even unlocked let alone rooted (first phone I've felt happy enough without root) and was running fine until yesterday when it ran out of storage space and gave me a warning. So i uninstalled a couple of games, hoping to free up a couple of gigs.
Now though, i can't get to the settings menu or any associated screen. I can toggle the quick settings from the pull down menu, but if try to enter the main settings menu it briefly flashes up and then closes. It's the same if i try to access settings through the launcher, and if i try to get to any settings menu via other means (ie. long press an icon in Nova and select 'app info' or 'uninstall') the associated menu again just flashes up and then vanishes within a split second as if I've pressed back straight away.
Nothing else seems out of the ordinary - apps update, i can get to the play store, apps run fine, just the settings menu.
Any ideas? I can't find anything similar searching here or elsewhere. I've obviously rebooted the phone but without access to the settings i have no idea what else i can change. I'd factory reset but I've not backed up a couple of apps and usb debugging is off so i can't use Carbon (for some reason it's always had problems keeping the initial enabling and needs plugging in regularly),and i can't use Titanium without root so i wanted to see if anyone had any bright ideas first
Perhaps there's a way to just reset the settings menu? I've no idea what it's process is, but some action similar to "clear app data" should reset it :/ Just brainstorming here.
if nothing helps do a factory reset. your apps will come back automatically through the play store when you log in.you'll loose your highscores but most apps are cloud driven anyway,
molesarecoming said:
if nothing helps do a factory reset. your apps will come back automatically through the play store when you log in.you'll loose your highscores but most apps are cloud driven anyway,
Click to expand...
Click to collapse
Sorry for the OT but is that a genuine quote in your sig?!
Anyway @OP I think factory resetting is probably your only viable solution here, it's a very odd issue and there's not much you can do to solve it without a settings menu.
You need to clear the data for settings. Install titanium backup and see if you can. You'll need to root it first though. Crap..I forgot forgot you said you arnt rooted.
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Factory reset it.
Sent from my Nexus 4 using Tapatalk 2
Cheers for the suggestions, was hoping there would be a fix but I guess a factory reset in the morning it is.
Frustrating as this sort of thing really shouldn't be happening out of the blue from a stock phone - it's a fairly huge bug!
Ironic that I resisted rooting to ensure I kept the reliable and simple experience of the nexus, only for it to be what stopped me fixing it when it broke :-\
Won't make that mistake again!
This probably won't work but try opening your quick toggles then long pressing on wifi or bluetooth, that's supposed to take you to those individual settings. Then if you hit the icon in the top left you may be able to get back to the main settings.
Nigeldg said:
This probably won't work but try opening your quick toggles then long pressing on wifi or bluetooth, that's supposed to take you to those individual settings. Then if you hit the icon in the top left you may be able to get back to the main settings.
Click to expand...
Click to collapse
Nope, sadly does the same thing - the settings menu briefly flashes open before closing.
Sent from my HTC One using Tapatalk 2
Hey OP, did you figure it out yet? I just noticed that trebuchet launcher allows you to go into settings via a shortcut in the app launcher. Probably won't work, but hey. Try another launcher?
Yes cheers a factory reset wasn't needed in the end - I worked out the problem.
I've been using my sim with my n4 as well as my new HTC one and hot swapping between the two for a week or so. I also have avast installed on the n4 which has an option 'disable settings when no sim inserted' which I'd forgotten about.
I only thought of it because when I initially took the sim out I got an email saying 'warning unauthorised sim inserted, id: {null}' or similar.
It didn't work with my sim installed either but I logged into avast, turned that setting off and everything was back to normal. Turned the setting back on now (once the sim was in) as it's obviously going to be an absolute pain for thieves too!
I guess it's a problem with hot swapping the sim while avast was running, the switch didn't get triggered even when I reinserted it? Either way now it just means I turn the n4 off before removing the sim now!
Sent from my HTC One using Tapatalk 2
Haha, at least you now experienced first hand how secure your settings menu is. :laugh:
Exactly what I was thinking! Nice it gave no clue why it was happening and if I didn't know the password for avast it would have made life very difficult as it also disabled usb debugging, so anyone who wanted to wipe the phone would have needed some serious android knowledge.
Sent from my HTC One using Tapatalk 2

issues briefed with my galaxy s5 brand new device

hi guys, i just got my galaxy s5 2 days ago,
i can tell it seems nice, but?
1- the tapping sometimes seems not callebrated!! like when i click to show the menu in data usage, it gives me the list to select/unselect the "restrict background data" but i can't select it!! same in many other menus, these menues which they changed from the press bottun hardware into a software menu to select, i can't select the ristrict background data, it is either going to above it "data roaming" or below it "enable wifi measure" how i can callebrate it? how i can make the touch work fine!!?? i even tried to use a thin pen softly many times, i just can't control some menus like the one i said about, also in messages (SMS) when trying to open a first message in the list, it opens for me "create new message instead" looks like the hit comes on the place that is above what i tap!!! any idea why?
2- i want to make the clock alarm put the das like S M T W T F S, but it keep reading starts from Monday, i've selected the regional settings correct "Dubai/ UAE" and made sure that is all like my old S3 which was fine, but i just couldn't make it appear as startting from Sunday!!! any idea?
3- when i am on the home screen, going right, goes to the right page, fine, going right again, goes to the next page, fine, but if i go left, it opens the magazine thing, i don't want it, i just want it to open the last page normally like you are flipping the pages, how i can do that?
THIS IS SOLVED, I COULD DISABLE THIS MAGAZINE THING, PLEASE IGNORE THIS NUMBER 3, THERE ARE SETTINGS THAT YOU CAN ENABLE AND DISABLE
4- the usb input place is really disgussting, everytime you need to carefully remove the cover and each ones you have to make sure you do it carefully not to spoil it, is seems thin and can't handle pressure, i just don't know why they put it,,,, any idea how to remove it "without breaking it" out of the device, so to keep it aside and may use it later for example??
5- i am planning to keep my s3 as secondary phone, and wanna like only to sync contacts of google account that used in the s5, nothing more, no apps or google play stuff, only for backup call solution if needed, so what is the best practice to achieve this? if i put my gmail account it will download and install all apps which installed on s5, and i don't want that, what is the best practice for this?
6- how to create a folder on the main home screens? i can't find this option yet
thanks for your time guys
#6. Long press an icon you want in a folder. Options appear. While still holding down on the icon move up to where it says make a folder. Then you can name the folder and add more apps to it.
Sent from my SM-G900V using Tapatalk
---------- Post added at 11:50 PM ---------- Previous post was at 11:47 PM ----------
#2. Mine starts from Sunday, unless I'm not understanding what you're asking.
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thanks, that works, i could create a folder
number 6 is done, still the first question, specially the selecting from the menu, makes me crazy, i can't select all menues, even when in main apps place, click menu and can't select "create folder" for example, seems the touch is not working as supposed to!!! some menu can't be really selected, is it a touch problem? hardware? my device problem? gets me really crazay, i want to trestict background data but i can't select it!!! same in sms, if select the first sms, it takes me to priority set options, which is above the first sms list... is it the touch callebration? how i can solve this? what about the other questions?
the option for number 3 if anyone else is looking for it, go to your home page, long press the rescent apps button, hit home screen settings, uncheck my magazine
oh, just noticed your other reply to Q no2
exactly dear, i have it on my galaxy s5 starting from Monday!!! is this picture from s5? for me i've selected english as language, and standard gulf time, is there any other settings that i need to change?
guys, nobody is facing this tapping callebration issue in the S5? i affraid my mobile device is the only one doing this, so i have to return it back to vendor,
please advise
itsme3 said:
guys, nobody is facing this tapping callebration issue in the S5? i affraid my mobile device is the only one doing this, so i have to return it back to vendor,
please advise
Click to expand...
Click to collapse
It does seem like a hardware problem to me, but I can't say for sure of course.
I never had such problems though.
Mithrandir007,
if you have the s5, can you please go to data usage, and click on that menu button up there, then try to select the strict background data, is that works and selected normally?
problem is i can select everything else on the phone, only this new menu list, in some occasions, i cant select the first or the second option, same for new folder in the apps list, same also in the sms list...
please, anybody can confirm or explain anything related?
I'm having issues clicking apps when they are in folders in the app drawer
-Sent from Tapatalk
eyecon82 said:
I'm having issues clicking apps when they are in folders in the app drawer
-Sent from Tapatalk
Click to expand...
Click to collapse
what issues? with s5?
itsme3 said:
what issues? with s5?
Click to expand...
Click to collapse
When clicking on the app icon, it won't register the touch on my s5
-Sent from Tapatalk
device was defective in hardware, even software update (fresh software installation) did not help. unfortunately, many people had the same problem as Samsung representative stated earlier today, they took the device from me and will arrange for replacement soon. this is FYI guys.

Auto-close apps.

Hello guys, i have a problem with the Axon 7. When i turn off the screen for a longer period of time(10-15 miuntes) and then turn it on again, i get the massage:" unused apps auto-closed during Screen locking".
It seems like it deletes all cashe from the running apps. For example the video i paused in youtube disapeared in the app. This is pretty annoying. Do you have this issue, too?
I hope someone can help me. Thanks.
Here is a screenshot btw.
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+1
Would be very nice to be able to disable this bloody thing!
Maybe you can opt to not have it optimized by the power manager in settings?
Is this exclusive to the US version? Only have used mine for a day but never saw that.
It's an option on the power managment. Disable the second setting under power managment.
djona12 said:
It's an option on the power managment. Disable the second setting under power managment.
Click to expand...
Click to collapse
It was always disabled. Is this maybe a bug?
I have the European model btw.
djona12 said:
It's an option on the power managment. Disable the second setting under power managment.
Click to expand...
Click to collapse
A2017G_B03 here.
fixed it for me when i disabled it in the per-app settings.
Flaîm said:
A2017G_B03 here.
fixed it for me when i disabled it in the per-app settings.
Click to expand...
Click to collapse
Could you tell me, which one of them?
I think I tried everyone and it still doesn't work. And YouTube for example, isn't even in list.
Kleva94 said:
Could you tell me, which one of them?
I think I tried everyone and it still doesn't work. And YouTube for example, isn't even in list.
Click to expand...
Click to collapse
you're right. youtube isnt in the list...
i had the problem with a music app called "netease cloud music".
i just disabled all the settings in there that were ticked.
So.. turns out this is a "feature" introduced in B03.. any way to disable it?
jpde said:
So.. turns out this is a "feature" introduced in B03.. any way to disable it?
Click to expand...
Click to collapse
can't you just downgrade to B02?
I don't know if that is possible, but that's not a solution considering that B02 also fixes some issues.
Same here.
Cannot find a way to manage this.
Chrome browser is always loading all my page when I open it...
It's really boring
Yikes I don't have this issue with quarts gray US version.. I am able to have about 20 apps in memory before any start being shut-down in memory.. It's a dumb question to ask- Have you tried factory reset? T_T Maybe something was dirty after going from BO2 TO BO3?
MrWilsonxD said:
Yikes I don't have this issue with quarts gray US version.. I am able to have about 20 apps in memory before any start being shut-down in memory.. It's a dumb question to ask- Have you tried factory reset? T_T Maybe something was dirty after going from BO2 TO BO3?
Click to expand...
Click to collapse
did that with mine and it had no effect on the issue
MrWilsonxD said:
Yikes I don't have this issue with quarts gray US version.. I am able to have about 20 apps in memory before any start being shut-down in memory.. It's a dumb question to ask- Have you tried factory reset? T_T Maybe something was dirty after going from BO2 TO BO3?
Click to expand...
Click to collapse
ZTE is actually thinking this is a feature. It doesn't activate itself for apps that were installed pre-upgrade, but I installed instagram today and it does by default activate the "clean lockscreen" thing which means that it will close the app. The problem is that for system apps, you cannot change the setting. It's a bad implementation of a useless feature.
jpde said:
ZTE is actually thinking this is a feature. It doesn't activate itself for apps that were installed pre-upgrade, but I installed instagram today and it does by default activate the "clean lockscreen" thing which means that it will close the app. The problem is that for system apps, you cannot change the setting. It's a bad implementation of a useless feature.
Click to expand...
Click to collapse
That's horrible I feel like that's return-worthy. Are you still within your return period?
I've only had it for 3 days, so I still have 27 days to return it. But I strongly doubt ZTE will keep it that way. Maybe @rikin93 can get ZTE to do something about it.
The RAM Management on the Axon 7 is too aggressive! I've got the european Axon 7 quartz grey model (A2017G, update B03) and whenever the screen is off for longer than approx. 5 minutes most/all apps I had open are auto closed. I've searched all settinigs (maybe I missed something) and did not find a way to disable this behaviour (at least for some apps). It is pretty annoying to wait for apps to relaunch and should not happen on the Axon 7, having 4GB RAM!
My previous OnePlus One has 3GB RAM, did not auto close any app like Chrome anywhere near as aggressive as Axon 7 (some long unused and big apps are still closed relatively soon).
Is there anything I can do or do I have to wait until ZTE decides to change this behaviour on the Axon 7?

Nokia 6 Incoming Call Screen

Greetings,
I've recently bought a Nokia 6 for my mother, and, after some time, she is having a problem with incoming phone calls: she reports that, since two or three days, they are not showing anymore as they used to (screen below), but rather only as a pop-up on the highest part of the screen (similar to any notification from any app). I've tried to fix the problem for her but it's seems that the only way to bring up the old interface is to click on the pop-up, but my mother would rather have the "blue screen", as she calls it, every time she receives a phone call.
Thank you all for your time and sorry for my English, it is not my native language.
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Hurr_Durr said:
Greetings,
I've recently bought a Nokia 6 for my mother, and, after some time, she is having a problem with incoming phone calls: she reports that, since two or three days, they are not showing anymore as they used to (screen below), but rather only as a pop-up on the highest part of the screen (similar to any notification from any app). I've tried to fix the problem for her but it's seems that the only way to bring up the old interface is to click on the pop-up, but my mother would rather have the "blue screen", as she calls it, every time she receives a phone call.
Thank you all for your time and sorry for my English, it is not my native language.
Click to expand...
Click to collapse
Okay listen, this is not a problem actually, from android lollipop to oreo, it was maintained that if you are doing something with other app and suddenly a call came and tak you to the whole incoming call interface
This intrupts your current apps working, but now it depends on you, whether u want to accept the calls from the top of screen or you can finish working on the current app like you are using whatsapp and messaging someone and suddenly a call come, then you might can answer the person you are messaging that an incoming call is coming just wait for a while so i come back after call to join you again.
This can help you making understandable thing between people you talking with or you are doing any bank work and suddenly an incoming call can intrupt that work so you can finish your work and accept it after few seconds
Hope you get your answer
Hi, I am facing a slightly different issue. When the screen is locked, there is no Incoming Call Screen, instead only the screen gets lighted up with the digital clock, along with the ringer ofcourse. Any idea how to fix that?
vishal.vp said:
Hi, I am facing a slightly different issue. When the screen is locked, there is no Incoming Call Screen, instead only the screen gets lighted up with the digital clock, along with the ringer ofcourse. Any idea how to fix that?
Click to expand...
Click to collapse
Reset your phone app
If it still occurs
Reset your device
sltushar said:
Reset your phone app
If it still occurs
Reset your device
Click to expand...
Click to collapse
Ok thanks. I think I will reset the phone since It seems after the Oreo update most of my notifications, especially the Outlook and AccuWeather apps are behaving strange. The phone automatically kills their processes.
I am also facing this problem
Hello i am also facing the same problem in nokia 6.1plus... what he is trying to say is when someone is calling, that person's name or number is not not appearing in the main screen instead of that it is appearing in the notification bar and to answer a call i have to go to notification bar and answer from there only... I have updated the phones app, i tried to force stop and restart the phone many times but still i am facing this problem how to fix this?
Navedgladiator1 said:
Hello i am also facing the same problem in nokia 6.1plus... what he is trying to say is when someone is calling, that person's name or number is not not appearing in the main screen instead of that it is appearing in the notification bar and to answer a call i have to go to notification bar and answer from there only... I have updated the phones app, i tried to force stop and restart the phone many times but still i am facing this problem how to fix this?
Click to expand...
Click to collapse
Go to settings and try resenting app preference, this will help you, if not, poke me back
sltushar said:
Go to settings and try resenting app preference, this will help you, if not, poke me back
Click to expand...
Click to collapse
facing same problem with same device and that doesnt work too
same problem with no solution yet
i am having same problem when the screen is off it pops up with only clock no option to pick up or reject ..and when phone is open the phone answering option available only in upprr portion of phone near notification.
finally fixed it...
heyy greetings to every one ..i found the solution of this problem finally ...all u need to go into apps and notification and the open phone after that notification and then click on incoming calls after that click behaviour and select make sound and pop up on screen ...hurray you are done...cheers.!!!
Thanks. This is working. No need to factory reset.
HI, I am facing a different challenge. When the phone rings while it is in my pocket, the phone automatically gets answered, even if I dont want to pick it. How can I change the setting of my phone so that it responses as per my instruction.
joy4252 said:
HI, I am facing a different challenge. When the phone rings while it is in my pocket, the phone automatically gets answered, even if I dont want to pick it. How can I change the setting of my phone so that it responses as per my instruction.
Click to expand...
Click to collapse
You can look under Settings > Display for an option called something like prevent wakeup when in pocket.
Alternatively, a hammer should do the trick.
Edit: The phone just broke my hammer, I'm out if ideas.

Android auto bug active phone call

Hi all,
I have the Oneplus 8pro since release but one bug is annoying me from the start and I cannot find a solution for it ...
When I had the phone connected to my car via android auto, after disconnecting, my phone app is no longer working properly. When called my phone rings but the phone screen does not appear. And when making a call I cannot end a call. Only way to reset is by clearing the cache and restarting the phone.
Thus any suggestions please?
Thanks and much appreciated.
Hi,
I have had the same issue, and I've found the solution a few days ago [emoji41][emoji41]
In fact, when we leave the car, we have a notification telling us that the driving mode is still active. It asks to push on it to disable driving mode.
As I have chosen, a few weeks ago to hide the notification related to the "driving mode" still open when I leave my car, I was fxcked.
I've wipe cache of the phone app
Then I've reset presets of the phone on android settings
Last action : I've wiped cache of the phone.
Victory : the problem is solved : I have the notification to close the "driving mode" still open, when I leave my car
So if you want to do the same thing :
Power off your OnePlus 8 Pro.
Push power and low volume at the same tame until the phone ask you your code .
You now select English language, wipe cache and data, wipe cache, ok and then reboot.
Don't wipe data, just cache, or you will loose all your datas [emoji6]
misteurz said:
Hi,
I have had the same issue, and I've found the solution a few days ago [emoji41][emoji41]
In fact, when we leave the car, we have a notification telling us that the driving mode is still active. It asks to push on it to disable driving mode.
As I have chosen, a few weeks ago to hide the notification related to the "driving mode" still open when I leave my car, I was fxcked.
I've wipe cache of the phone app
Then I've reset presets of the phone on android settings
Last action : I've wiped cache of the phone.
Victory : the problem is solved : I have the notification to close the "driving mode" still open, when I leave my car
So if you want to do the same thing :
Power off your OnePlus 8 Pro.
Push power and low volume at the same tame until the phone ask you your code .
You now select English language, wipe cache and data, wipe cache, ok and then reboot.
Don't wipe data, just cache, or you will loose all your datas [emoji6]
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What exactly do you mean by resetting presets of the phone in android?
The option in the middle line
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
misteurz said:
The option in the middle lineView attachment 5036273
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Click to collapse
I tried your solution, which worked well, but after a few days it has returned ...
Did you wiped cache of the phone too?
In fact, the key is this notification:
Evertime you unplug your phone from android auto and you leave your car, this notification appears.
You have to tap on it EVERY TIME.
If you don't, the phone app will bug .
The Tuto I've written before, is in case you are like me : I've chosen a few weeks ago to ask to android to hide this notification.
The Tuto is made to re-enable this notification

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