Can't turn on screen on S4, Need to figure out how to get data off. - Samsung Galaxy S4 VE Questions & Answers

I hope I'm posting in the right place.
I just got a used S4 and need to take the pictures off for the previous owner but the battery is shot, which isn't a big issue I was able to get another battery for it, but when I try to turn on the phone the phone will turn on but the screen won't, even when trying to boot into recovery or download mode.
I need to get the pictures off but I doubt that it has USB Debugging enabled, I'm not sure of the exact model of the phone, sorry about that.
I'm using Linux if it makes things easier or harder for getting stuff off.

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[Q] Stuck on download screen (Android with shovel)

So I was trying to sync some music onto my phone and now its stuck on the android with a shovel screen and I cant get out of it. I tried resetting and its still there. When i turn it on it has the green shoveling android and it says "Downloading ... do not turn off target". Please somebody give me a step by step guide to fix this. Thanks in advance !!
JRams16 said:
So I was trying to sync some music onto my phone and now its stuck on the android with a shovel screen and I cant get out of it. I tried resetting and its still there. When i turn it on it has the green shoveling android and it says "Downloading ... do not turn off target". Please somebody give me a step by step guide to fix this. Thanks in advance !!
Click to expand...
Click to collapse
You are in Download mode somehow, disconnect any cords and and hold the power button down until the Vibrant screen comes one let go and it should reboot.
If not, try pulling your battery then starting it up as normal and it should reboot.
Unless you jacked something up prior... No Odin or flashin mods? How did you try "resetting"?
This (you situation) can happen because the buttons for power and volume are directly opposed from each other, its real easy to squeeze both which can put you in download mode.
Good luck! Report back if you're back to normal, I mean the phone.
Didn't work. I tried resetting by removing the battery then placing it again. I also tried the one where you hold the volume button down and press the power button and nothing. Phone remains in download mode. Earlier today I did manage to get to the Vibrant screen but the phone seemed to have turnedd off (it had low batt). But right after it turned back onto the download screen and stood there for a while so I think the battery wasnt that low. Any other ways to pop this phone back to normal ?
I am messing with the phone as I type this, right now I actually got the Vibrant screen where it says samsung right under it. It seems to stay there for about 15 seconds then the phone reboots to the "Vibrant" screen again. Just thought i'd post it to give you guys a better idea of whats up. Sorry guys I know I sound pretty dumb but im a phone freak that just loves using phones, when it comes to the technical parts though I know nothing as you can see lol. Thanks in advance for the help !
possible boot loop
it sounds like you might be in a boot loop problem. before the problem happened were you flashing any roms? if so maybe the error may have happened there and that is why you cant get it to load up, if this is the case a fast odin flash back to stock should fix the problem for you.
here is a link to where you can find info about odin. Just make sure you read everything if you choose to go this route.
http://forum.xda-developers.com/showthread.php?t=810130
also make sure you get the newest version of odin which is 1.7 i believe it is much more stable in my experiences.
if you have any problems or need help with anything feel free to ask or pm me and ill help the best i can, plus there are loads of amazing people on the boards here that will be able to help you as well. good luck and keep in mind as long as you can get into download mode (android with shovel) your phone is never truly broken.

[Q] G2 lock screen help

Does anyone know a way to disable being able to turn the G2 off before passing the lockscreen?
Here's my situation:
I downloaded "Look Out" the app that will tell you where your phone is in case you lose it, but I noticed that you dont even need a password or anything to turn the phone off even when locked. So if someone were to find my phone, all they would need to do is turn my phone and I wont have access to finding out where my phone is. I hope that makes sense.
I'm afraid that is imposible, and pointless, since all it takes is to remove battery to turn off the phone, and that you can't prevent.
carlosmozas said:
I'm afraid that is imposible, and pointless, since all it takes is to remove battery to turn off the phone, and that you can't prevent.
Click to expand...
Click to collapse
This! And if they never turn on the phone, what are they going to do with it? in order to use it or sell it it has to be turned on, and that is why you installed "look out".

Phone Seems Truly Bricked

Yesterday I tried to open an flv video file, downloaded from my Google Drive. When it got to 100% downloaded, and about to open, my screen went black. No response at all. I could see that the screen was at least backlit, but I couldn't power the phone down, or anything. So I took the battery out and put it back in. Phone boots up, then goes immediately into the same black screen. Took the battery AND SIM card out this time, waited a few minutes, put these back in, held the power key.. nothing. No response. Can't even boot into recovery mode. Even charging the phone does not yield any response, such as the LED turning on. However, when I plug the phone into my PC, my PC starts looking for a new driver for QHSUSB_DLOAD, which it can't get drivers for.
Any suggestions? Besides buying a new phone?
Are you able to boot into hboot?
Sent from my myTouch 4G using XDA Premium HD app
bricked MyTouch 4G
Almost the same thing with my MyTouch 4G. Phone won't boot anymore. When I press the power button the backlight just lights up but the screen is black. The LED flashes amber when i plug it to the charger or to a USB port but the pc can't detect it.
Sad.
no guarantees, but...
found this QHSUSB_driver(64 bit win, couldn't find 32 bit, sorry). save it, unzip it, plug your phone in, go to device manager(volume down and power if nothing shows) click your device(could say something like 'Other device
qhsusb_dload' with a question mark)right click and either uninstall driver and re-install, or update driver using the new one you downloaded, this should force your computer to recognize your device. I haven't tried this(because I haven't had this issue myself) so I can't guarantee anything. Just didn't see a lot of responses, so I figured maybe a bad idea could be better than none...? Really hope this helps you out!
QHSUSB_DLOAD driver won't give him anything unless he has a special SW and skills to reprogram the HBOOT. Currently his HBOOT is failed/erased, and the phone won't boot. There is a project in Sensation forums going on, trying to achieve just that (reloading corrupted HBOOT through SW over QHSUSB_DLOAD), but I don't know the status.
Jack_R1 said:
QHSUSB_DLOAD driver won't give him anything unless he has a special SW and skills to reprogram the HBOOT. Currently his HBOOT is failed/erased, and the phone won't boot. There is a project in Sensation forums going on, trying to achieve just that (reloading corrupted HBOOT through SW over QHSUSB_DLOAD), but I don't know the status.
Click to expand...
Click to collapse
I see, said the blind man. Unfortunately, that is quite a bit above my pay grade. It would seem, however, that the unbricking of the sensation is now complete. It's not n00b friendly(i.e. you won't see me anywhere near it) but here's a link http://forum.xda-developers.com/showpost.php?p=23580776&postcount=279 to look into it and maybe someone smarter than myself(like Jack_R1) can tell you if it will work for your phone.
@Jack_R1 Thanks for not just saying I'm an idiot, and instead explaining it. Not everybody here is quite as decent about this stuff as you were.
You suggested the correct driver for his situation, and after my post you've pointed him to the right thread in Sensation forum - this is more than I did. So by no means you should think of your help less than what it was.
OP, you can try Sensation guide. Don't proceed if you won't be able to identify the HBOOT version.

[Q] S4 Broken Screen - ADB Not Working - Cannot Activate Debugging

Been trying for hours now to try and sort out an issue I am having. My S4 is damaged, the phone works but the screen and digitizer is broken. I want to check a few sms messages, access and control the phone from my PC and basically make a complete clone/image of my phone. I cannot for the life of my figure out how to do this.
I use windows 7, I have installed SDK tools, have ADB/fastbook etc. Device isn't found with ADB. Spent hours reading information about installing correct drivers, which I have done. No luck what so ever. The phone is not rooted, developers tools is not on, usb debugging is not on either.
I am starting to think this is a lost battle as I cannot sort this out.
Any ideas?
Thanks
Bump.
Anyone? Is there no way to solve this problem? Tearing my hair out.
Best bet (given ADB doesn't work) would be to root the phone & get a custom recovery on (via Odin; this is might be very difficult if you can't somehow have the phone & PC recognise each other - you don't need to have had debugging on though) then do a nandroid backup (someone using the same recovery/version might be able to walk you through the button presses.
What S4 variant (model number) are we talking about ?
MistahBungle said:
Best bet (given ADB doesn't work) would be to root the phone & get a custom recovery on (via Odin; this is might be very difficult if you can't somehow have the phone & PC recognise each other - you don't need to have had debugging on though) then do a nandroid backup (someone using the same recovery/version might be able to walk you through the button presses.
What S4 variant (model number) are we talking about ?
Click to expand...
Click to collapse
GT-I9505 is the model number that is displayed behind the battery. The screen is broke and so is the touchscreen (completely black). I tried to figure out via ODIN but that wouldn't recognise the phone either. I assumed you'd need to boot in recovery/download mode but because I cannot see anything on screen, when I do the volume down, home and power thing I do not know what to do next so the phone boots up normally. I know this because I have unread SMS and when phone loads my SMS tone goes off.
Really not sure how to get around this.
You're going to have to get it into DL mode somehow (don't need to use home button on S4, just vol down/power); try a jig. Once you've done that, then you need to get the phone & PC to recognise each other. If you're having problems with that, prepare to continue to do a lot more reading/trying stuff if you're having PC-side driver issues (there's a lot of threads on here re: the issue). There's also an 'Odin troubleshooting' guide in S2 General by Hopper8 which is worth looking at as much of the stuff he suggests also holds true for the S4 (except the firmware stuff, which is obviously different).
There's not going to be any quick & easy in this instance, I'm afraid. It's going to be hard work.
Edit - Also..USB board/port on the phone might also be damaged, so when you reach the point of having tried everything on the PC-side & everything you can possibly try on the phone-side, replace the USB board/port on the phone. This is quick/easy/cheap (<US$20) to do & might just enable you to get things done where everything else has failed.
Extra edit - And...A jig working (getting you into DL mode) or not is probably a good test of whether the USB board/port on the phone is still good; I.E if the jig works, the board/port is probably still good, if it doesn't, the board/port might be shot as well.
The USB is fine because when I plug the phone in when in normal boot it recognises the data storage. I will try to boot in DL mode. Are there any gestures my S4 will do when booting in DL? Vibrations? As I cannot see anything on screen that will indicate it's worked. I think that once I can get the phone to work with ODIN/ADB I will be good to go as I am relatively tech savvy.
Nope. You're going to by flying blind so far as having no screen/no vibrations in DL mode goes. You're going to be relying on the jig working, and once you hook it up to the PC & fire up Odin, you'll know straight away whether you've got a successful connection up & running (as screenshots in the many Odin guides on here will show you).
I see, will just have to keep trying.
So on the S4 it's hold power and volume up, then wait? or do I need to press anything else afterwards? Or is it power and volume down?
Thanks
No luck with download mode. Girlfriend has a note 2, and her method is Vol down, home and power button. Screen comes up almost immediately with confirmation. Volume up needs to be pressed to confirm. Tried to replicate with S4, no avail.
No luck with starting S4 in download mode. I have followed video on youtube. Supposed to be Vol Down, Home and Power button. Wait till vibrate and warning screen, then press up. Because I cannot see the screen I cannot see the warning screen. But I Hold for 4 seconds, release just after vibrate and then press up, but phone seems to boot up in normal mode.
Ok, finally in download mode, now what? I know it works because it installed new drivers and device manager states a samsung modem. Need to try and clone and do what I need to do ASAP and taking to store tomorrow to exchange for new one.
Any last minute ideas?
Thanks
ODIN3 v1.85 shows a yellow box, this is good right? I downloaded CWM from http://galaxys4root.com/clockworkmodtwrp-recoveries/
What do I need to do next, do not want to make this worse, I just need to enable usb debugging or at least be able to use adb, I am good to go from there
Only a few hours left? Surely someone knows what Flash I need to do to allow me adb access???
Right, go into recovery mode...adb now works.
What do I need to do to enable debugging?
Edit:
I can't get adb to work... error: closed
any ideas
If you cant get adb to work in recovery then youre out of luck.
Incase this happens with new phone, always have a remote access app like Cerberus installed. MightyText is a pretty nice app too.
I see, ok no worries. Thank you anyways

Recovering photos from device with burned screen

A few days ago my girlfriend who has a J5 (J500M) accidentally let her phone fall into the washing machine and she turned on and put it on charge after little time and her screen burned. The cellphone works but I can't see anything in the screen (I know he works because the phone vibrates when receiving calls/messages), so the thing is: she have a lot of important pictures she took with the smartphone and she didn't wanna lose it all, but I tried a lot of things and none of them really worked:
Tried to put the phone in Download Mode and pull the images with ADB but the USB Debugging is not enabled, so it wont recognize the device.
Tried to put her password in the screen but I'm pretty sure the touch isn't working too.
Tried some programs that promises to recover my files but they didn't work.
I was thinking about flashing CWM and try to mount the storage partition but I couldn't find, I only found TWRP which is touchscreen only (I guess).
So anyone have any ideas to try?
PS:The screen is off so I can't see anything and USB Debugging is off.
Thanks guys,
Aytreon said:
A few days ago my girlfriend who has a J5 (J500M) accidentally let her phone fall into the washing machine and she turned on and put it on charge after little time and her screen burned. The cellphone works but I can't see anything in the screen (I know he works because the phone vibrates when receiving calls/messages), so the thing is: she have a lot of important pictures she took with the smartphone and she didn't wanna lose it all, but I tried a lot of things and none of them really worked:
Tried to put the phone in Download Mode and pull the images with ADB but the USB Debugging is not enabled, so it wont recognize the device.
Tried to put her password in the screen but I'm pretty sure the touch isn't working too.
Tried some programs that promises to recover my files but they didn't work.
I was thinking about flashing CWM and try to mount the storage partition but I couldn't find, I only found TWRP which is touchscreen only (I guess).
So anyone have any ideas to try?
PS:The screen is off so I can't see anything and USB Debugging is off.
Thanks guys,
Click to expand...
Click to collapse
The only way is to find some with j500m LCD and pay a little amount to just put the LCD and copy all your files and remove the LCD done. Someone like phone repair

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