Problems with camera? - OnePlus 8 Pro Questions & Answers

Two photos, two defects...
HW or SW Problem? Does anyone have the same problem?

There is a thread on OP Forums about it. Seems like Hardware issue. Rma!

It's a flare within the lens. Not a lot you can do.
I don't have this, is it always there?

dladz said:
It's a flare within the lens. Not a lot you can do.
I don't have this, is it always there?
Click to expand...
Click to collapse
On a sunny day or against the sun it is 6 out of 10 photos, on the main camera as well as on the ultra-wide.

Mischell53 said:
On a sunny day or against the sun it is 6 out of 10 photos, on the main camera as well as on the ultra-wide.
Click to expand...
Click to collapse
So strange, do you think applying heat would help it?
Re: a heat gun or a hair dryer?

dladz said:
So strange, do you think applying heat would help it?
Re: a heat gun or a hair dryer?
Click to expand...
Click to collapse
It's not water its a reflection on lens. Unfortunately, heat will not help.

It's in the design of the lens hardware of the camera,how light reflects around the inside of the lens case at a certain angle. Much like the original Pixel had lens flare,its essentially a design feature(flaw) although some phones will have it more and some none at all (people with the iPhone 11 have been complaining about it a bit)There's nothing you can do about it except know its there and try and shoot so it doesn't affect the photo. I also get it badly from street lights at night from a certain angle.
You can see it here in this video at 55sec and 2.13
https://youtu.be/V40l25LUoEc
Sent from my IN2023 using Tapatalk

Mischell53 said:
It's not water its a reflection on lens. Unfortunately, heat will not help.
Click to expand...
Click to collapse
Just a thought. Send it back then

Cheap lens

Mischell53 said:
Two photos, two defects...
HW or SW Problem? Does anyone have the same problem?
Click to expand...
Click to collapse
Yes sometimes!
Shadow the lens whit your hand!
Problem solved?

Related

Checking the Z1 camera for focus issues

Was digging around in other sections and came across an interesting camera test for the S4.
Any one notice this particular issue ? Every thing must be clear along the focus plane or you have a faulty camera.
There is no depth of field question here, everything is at the same distance (more or less, slight arc, should not matter).
Find the bottle test quite instructive.
There was a topic about this. We see all the xperia z1 get strange focus. We don't know if they have faulty lens or it' s a consequence of the wide-angle lens in a little space, but with the new firmware this phenomenon is less evident
Inviato dal mio C6903 con Tapatalk 4
One Twelve said:
Was digging around in other sections and came across an interesting camera test for the S4.
Any one notice this particular issue ? Every thing must be clear along the focus plane or you have a faulty camera.
There is no depth of field question here, everything is at the same distance (more or less, slight arc, should not matter).
Find the bottle test quite instructive.
Click to expand...
Click to collapse
So what is the point of this thread? This is a Sony thread not samsung.
All lenses will have some blurring, especially in the corners. This example you show here has nothing to do with focus but a badly aligned lens, so this person should be taking it back.
So what do you want to know? That no Sony Z1 will have this issue, well maybe, anything is possible, and if it did take it back.
danw_oz said:
So what is the point of this thread? This is a Sony thread not samsung.
Click to expand...
Click to collapse
Point is that test made it really easy to see whether the lens has any issues. Samsung or not does not matter.
danw_oz said:
All lenses will have some blurring, especially in the corners. This example you show here has nothing to do with focus but a badly aligned lens, so this person should be taking it back.
Click to expand...
Click to collapse
How many people can distinguish between bad alignment or focus issues ? lack of focus, they see problem.
Hence wanted people to post pictures and say what is & isn't acceptable blurring. That is really what i want to get out of this thread.
danw_oz said:
So what do you want to know? That no Sony Z1 will have this issue, well maybe, anything is possible, and if it did take it back.
Click to expand...
Click to collapse
Some are bound to have an issue. People should know what to look out for.
http://www.flickr.com/photos/[email protected]/sets/72157635852723265/
Right side is blurred (look on grass and trees)
That what I've found browsing my problem with "ouf of focus right side", have the same issue with near 30% blurred, and that is completely hardware issue, and more - I had similar on my Xperia ZL (lucky I am)!
And here is my photo
You have a replacement coming ?
One Twelve said:
You have a replacement coming ?
Click to expand...
Click to collapse
No
Bobeobi said:
No
Click to expand...
Click to collapse
Why Sony refused to replace under warranty ?
One Twelve said:
Why Sony refused to replace under warranty ?
Click to expand...
Click to collapse
My phone has only regional warranty (Poland) and I'm from another country (Ukraine), so, I'm stuck with it for now

[Q] The Flashlight!

Hey guys!
I have a problem with my Z1!
Everytime I take pictures in the dark, and the flash is enabled, there is a white area in my picture!!
I added pictures so that you can see what I mean!
Is it a hardware or a software problem!? I already talked to the Sony support but there was no solution!
Do you have the same problem??
Thanks for your help!
risogalo
Do you have the white version by any chance?
I know a few people have mentioned the placement of the camera flash causes some flashback, causing the white marks you see in the pictures, my camera is useless in my case, total whiteout.
Do you have a scrren protector sheet on the backside or a phone case? Try to remove both and check, if the Problem is gone.
I had this problem too, until I realized that it was caused by the protector sheet which scattered the flash light into the camera lens. I solved this by cutting the sheet area between camera and flash in shape of a V. Now the picture artefacts are gone.
Another cause for this effect can be light from the flash, reflected by your fingers. This can happen, even if the fingers are not in front of the lens itself, so you don't see them. I crippled a few photos that way, so now I take care not to touch the upper left corner of the phone while using the camera.
Kirkymole said:
Do you have the white version by any chance?
I know a few people have mentioned the placement of the camera flash causes some flashback, causing the white marks you see in the pictures, my camera is useless in my case, total whiteout.
Click to expand...
Click to collapse
Yes, I have it by any chance when I take pictures in the dark! With the screen protector and without - with case and without!
And now, after 4.3 finally arrived for unbranded devices in Germany, I can slightly see an improvement of this problem!
But anyway its annoying!
But why does that happen? Will Sony send my a new phone when I send it to them? Or is this problem with every Xperia Z1??
Riemen said:
Do you have a scrren protector sheet on the backside or a phone case? Try to remove both and check, if the Problem is gone.
I had this problem too, until I realized that it was caused by the protector sheet which scattered the flash light into the camera lens. I solved this by cutting the sheet area between camera and flash in shape of a V. Now the picture artefacts are gone.
Another cause for this effect can be light from the flash, reflected by your fingers. This can happen, even if the fingers are not in front of the lens itself, so you don't see them. I crippled a few photos that way, so now I take care not to touch the upper left corner of the phone while using the camera.
Click to expand...
Click to collapse
Like I already mentioned above - this problem occurs with screen protector/case & without!!
And after updating to 4.3 I could see slightly improvements!
These pictures where taken with the intention not reflecting the light from my fingers!!!
So you can see I already tried almost everything!!
But also in general I expected a better performance of the camera!!
The HDR Mode can only be used with still objects!!??
Who came up with this s**t!?
With my mothers iPhone 4s I can take better HDR pictures!!
but anyway, is there any solution? Do you think Sony can solve this problem (by replacing my phone)?
Because I already talked to the Sony Support, and they said that I should update my phone or doing a reset!
So the support wasn't that problem-solving!
risogalo said:
but anyway, is there any solution? Do you think Sony can solve this problem (by replacing my phone)?
Because I already talked to the Sony Support, and they said that I should update my phone or doing a reset!
So the support wasn't that problem-solving!
Click to expand...
Click to collapse
It's not Hardware or Software related, can be with software improved but the main reason is the position of the flash, it's too close to the lens. @Kirkymole already said this. Some people do not take in consideration this issue because with some settings can be improved the quality of the pictures but I actually do not paid a lot of money to waste my time to set up my camera all the time to avoid the white marks on my pictures. Nobody can said I am wrong if I said this, if the flash will be far away from the lens we will get better pictures in low light.
Try with reduced Exposure. In Manual mode you can decrease the Exposure. I tried with decreased Exposure and the picture was way better.
risogalo said:
Hey guys!
I have a problem with my Z1!
Everytime I take pictures in the dark, and the flash is enabled, there is a white area in my picture!!
I added pictures so that you can see what I mean!
Is it a hardware or a software problem!? I already talked to the Sony support but there was no solution!
Do you have the same problem??
Thanks for your help!
risogalo
Click to expand...
Click to collapse
Can you use flickr or dropbox to upload the originals ?
One Twelve said:
Can you use flickr or dropbox to upload the originals ?
Click to expand...
Click to collapse
I tried to send you a message cause im not able to post links yet! Did you received it?
risogalo said:
I tried to send you a message cause im not able to post links yet! Did you received it?
Click to expand...
Click to collapse
Yes here is the link if others want to see them.
https://www.dropbox.com/sh/0ualb3s8g3vbomz/OxYqmXwU3E
risogalo said:
Hey guys!
I have a problem with my Z1!
Everytime I take pictures in the dark, and the flash is enabled, there is a white area in my picture!!
I added pictures so that you can see what I mean!
Is it a hardware or a software problem!? I already talked to the Sony support but there was no solution!
Do you have the same problem??
Thanks for your help!
risogalo
Click to expand...
Click to collapse
See this thread on the sony board.
One of the posts intriuged me..
I've seen that before with
a protective case
an extra protecting film
fingers too close to the flash
dirty lens
Click to expand...
Click to collapse
I have been able to replicate this by taking a photo in poor light normally and then taking another one with my finger overlapping the phone near the flash/lens.
Click to expand...
Click to collapse
I can concur with the previous 2 posts that the issue is not with the phone but with the holding of the phone. I took pictures in low light and the flash reflected off my finger back onto the lens, even though my finger was not in front of the lens, I then took the same picture holding the phone by my finger nails and there was no interference. It just means that now i will have to hold the phone by the edges (slightly uncomfortable with the phone being so thin) Thanks for the input i couldn't for the life of me figure out what it was but discussing it here helped. It seems so trivial now but thanks guys.
Click to expand...
Click to collapse
can you confirm whether any of the above is relevant in your case ?
risogalo said:
Yes, I have it by any chance when I take pictures in the dark! With the screen protector and without - with case and without!
And now, after 4.3 finally arrived for unbranded devices in Germany, I can slightly see an improvement of this problem!
But anyway its annoying!
But why does that happen? Will Sony send my a new phone when I send it to them? Or is this problem with every Xperia Z1??
Click to expand...
Click to collapse
I have the white version and have this issue as well. I've been taking most of my pictures without flash anyway and they turn out great.
Sent from my C6903 using Tapatalk
Guys just clean lens and flash area well an you are all good! Just try it and report results please!
Sent from my C6903 using Tapatalk
This actually never happened to me. Either on initial firmware nor 534 nor 290.
Wysłane z mojego C6903 przy użyciu Tapatalka
One Twelve said:
See this thread on the sony board.
One of the posts intriuged me..
can you confirm whether any of the above is relevant in your case ?
Click to expand...
Click to collapse
So I tried everything out (again), and I came to the conclusion that the issue is caused by the reflection of my finger... but this time i held my phone like an idiot, and captured the photo with the physical button!
Nevertheless i can barely see a white area i think the problem is solved now...
Thank you for your help!!
nikola1970 said:
Guys just clean lens and flash area well an you are all good! Just try it and report results please!
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
i'll try that too!
Thanks man!
olokos said:
This actually never happened to me. Either on initial firmware nor 534 nor 290.
Click to expand...
Click to collapse
Never happen to have white ghost in the pictures?
risogalo said:
Thank you for your help!!
Click to expand...
Click to collapse
No need to be embarassed, i've seen this same problem crop up a number of times, its good to have some understanding as to why it happens
eclyptos said:
Never happen to have white ghost in the pictures?
Click to expand...
Click to collapse
Nope. Never. I've done quite a lot photos already and never had this issue.

Xperia Z5 Rev 4 suffers from blur in the camera?

I'm going to buy the Xperia Z5 in a neighboring country. Arrived and the store owner sent me photo confirming that Rev 4! The Rev 4 is suffering from blur in the camera? It is software or hardware problem?
Rev 2 seems to be the best right now.. I haven't seen one in the thread that suffers from Camera Blur.
http://forum.xda-developers.com/xperia-z5/general/im-doing-tally-z5-series-affected-left-t3242302
Rev 2 reported with blur and without.
Rev 4 reported with blur and without.
It's not that simple guys.
Looking all over the internet, I have not come to the conclusion it comes to hardware or software problem! I'm definitely scared to buy the device!
are people just being paranoid? All circular lens have bluring on corners right?
Looking at the Lumia 950 samples
http://fortheloveoftech.com/wp-content/uploads/2015/11/WP_20151121_11_23_42_Rich.jpg
there are bluring on all corners and it is using Carl Zeiss lens where people say it is suppose to be the best.
Gitaroo said:
are people just being paranoid? All circular lens have bluring on corners right?
Looking at the Lumia 950 samples
http://fortheloveoftech.com/wp-content/uploads/2015/11/WP_20151121_11_23_42_Rich.jpg
there are bluring on all corners and it is using Carl Zeiss lens where people say it is suppose to be the best.
Click to expand...
Click to collapse
So why have devices that have the blur others do not?
BR4DOKYBrazil said:
So why have devices that have the blur others do not?
Click to expand...
Click to collapse
I dunno, thats why Im asking
BR4DOKYBrazil said:
So why have devices that have the blur others do not?
Click to expand...
Click to collapse
Maybe different standards as i do not have the same scenary as you have, and some are taking pics in 4:3 which isn't affected with blur while others are using 16:9 which is affected.
BR4DOKYBrazil said:
Looking all over the internet, I have not come to the conclusion it comes to hardware or software problem! I'm definitely scared to buy the device!
Click to expand...
Click to collapse
Blur, and uneven blur is lens alignment issue, and mine has strong blur on the left, right has normal lens fall off blur.
This may not be normal! It is a hardware problem for sure!
Well I'm going to chime in that on my rev 4 I'm not seeing any blur. But I prefer to shoot in 4x3 anyway.
cj1171 said:
Well I'm going to chime in that on my rev 4 I'm not seeing any blur. But I prefer to shoot in 4x3 anyway.
Click to expand...
Click to collapse
Can you post your photos?
Sure. Here's a few I took today. Took in wide so you can see the far edges. There seems to be a tiny bit on the left but it looks about even with the right so I'm hesitant to say it's the problem. If it is, it's quite minor to some other ones I've seen.
Edit: Ugh, I see the XDA app smashed these down...I'll upload elsewhere shortly...
Okay, here you can check em out: https://goo.gl/photos/ZeU2KxxogdWPwWTx6
If anything, with the cloudy skies making the light muddy you can see how nasty Sony's overprocessing can get.
cj1171 said:
Okay, here you can check em out: https://goo.gl/photos/ZeU2KxxogdWPwWTx6
If anything, with the cloudy skies making the light muddy you can see how nasty Sony's overprocessing can get.
Click to expand...
Click to collapse
The right side has a bit of a blur!
my camera does not suffer from any blur
a00r said:
my camera does not suffer from any blur
Click to expand...
Click to collapse
Can you post photos?
Here
No blur!
https://www.dropbox.com/s/c083eqvz9znl9ay/DSC_0192.JPG?dl=0
https://www.dropbox.com/s/s1lgypufjiqxsp7/DSC_0002.JPG?dl=0
a00r thanks for your pictures but to see if your camera is blurry or not you need to post full resolution photos.

Misaligned Front Camera S7 EDGE

Hi Guys,
I purchased the Galaxy S7 Edge from Uae and now I am back in my hometown.
unfortunately my phone is only a month old and i just noticed that the front camera is misaligned by 1mm or so, you can see more of the black ring and the lens of the camera is more towards the right.
Although the camera works perfect and there are no problems, should i be worried?
I am extremely worried as the phone has no warranty in my country .
Mine is a bit misaligned as well. I wouldn't worry about it as long as it works as it should.
AndyBroke said:
Mine is a bit misaligned as well. I wouldn't worry about it as long as it works as it should.
Click to expand...
Click to collapse
Thank God that is such a relieve as I don't have warranty support in my country and if i go to a service center they are known to rip customers off by selling unwanted parts especially to phones without warranty.
Is this normal, I saw this on other devices and some were aligned correctly?
Could you please share a picture of your device if possible?
Yea dont worry about that. I believe most are like that people just dont look that hard at there phones.
salvator101 said:
Hi Guys,
I purchased the Galaxy S7 Edge from Uae and now I am back in my hometown.
unfortunately my phone is only a month old and i just noticed that the front camera is misaligned by 1mm or so, you can see more of the black ring and the lens of the camera is more towards the right.
Although the camera works perfect and there are no problems, should i be worried?
I am extremely worried as the phone has no warranty in my country .
Click to expand...
Click to collapse
I have a misaligned REAR Camera (the 12MP one) but works fine so no problem..
Checked now, mine is misaligned as well...no issues
termdj said:
Checked now, mine is misaligned as well...no issues
Click to expand...
Click to collapse
Do you mean your front camera or rear camera?
I am referring to the front one
sensationvsgalaxy said:
I have a misaligned REAR Camera (the 12MP one) but works fine so no problem..
Click to expand...
Click to collapse
Hi thanks for the reply.
How is your front camera?
Well the rear camera aint misaligned, it uses OIS so it keeps on moving
Refer to this http://www.samsung.com/ca/support/skp/faq/1084605
xile6 said:
Yea dont worry about that. I believe most are like that people just dont look that hard at there phones.
Click to expand...
Click to collapse
is yours like this too?
salvator101 said:
is yours like this too?
Click to expand...
Click to collapse
Yea its just a bit off on the bottom of the camera.
You gotta look real hard to see. But its there. Doesnt effect anything since it doesnt cover the lense.
Same here i can see that theres much room on the bottom part of my front camera, but its working fine.
Sent from my SM-G935F using XDA-Developers mobile app
xile6 said:
Yea its just a bit off on the bottom of the camera.
You gotta look real hard to see. But its there. Doesnt effect anything since it doesnt cover the lense.
Click to expand...
Click to collapse
Mangtas_666 said:
Same here i can see that theres much room on the bottom part of my front camera, but its working fine.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
By room you mean the black part correct? As I can see more of the black ring which makes a gap between the lens and the outer ring but again mine is on the left side and not bottom so is that okay?
Yes. Its like the hole in the top glass was cut to big and off ceneter.
xile6 said:
Yes. Its like the hole in the top glass was cut to big and off ceneter.
Click to expand...
Click to collapse
Ahh alright,
sorry if it's not too much to ask its my humble request if you could please share a picture of it?
Double Post
salvator101 said:
Hi Guys,
I purchased the Galaxy S7 Edge from Uae and now I am back in my hometown.
unfortunately my phone is only a month old and i just noticed that the front camera is misaligned by 1mm or so, you can see more of the black ring and the lens of the camera is more towards the right.
Although the camera works perfect and there are no problems, should i be worried?
I am extremely worried as the phone has no warranty in my country .
Click to expand...
Click to collapse
Why do you post this several times?
http://forum.xda-developers.com/s7-edge/help/misaligned-camera-normal-t3381707
henklbr said:
Why do you post this several times?
http://forum.xda-developers.com/s7-edge/help/misaligned-camera-normal-t3381707
Click to expand...
Click to collapse
Hi sorry, i guess it was done by mistake, I didn't know if the first post went through as my screen just refreshed.
How can I delete the second thread?
salvator101 said:
is yours like this too?
Click to expand...
Click to collapse
salvator101 said:
Ahh alright,
sorry if it's not too much to ask its my humble request if you could please share a picture of it?
Click to expand...
Click to collapse
Yea when i get home
xile6 said:
Yea when i get home
Click to expand...
Click to collapse
Alright thanks a ton
The black one is mines. It has a screen protector on so thats the top offset.
But if you look at the black trim you can see where on the buttom of the camera it has more space then the top as its off center
My wife is the sliver one.
I did my best to take a picture of it. You can see how hers is center.
Either way it dossnt effect the camera.
And fyi these pictures were taken with the phone lol.
My nikon battery was dead.
xile6 said:
The black one is mines. It has a screen protector on so thats the top offset.
But if you look at the black trim you can see where on the buttom of the camera it has more space then the top as its off center
My wife is the sliver one.
I did my best to take a picture of it. You can see how hers is center.
Either way it dossnt effect the camera.
And fyi these pictures were taken with the phone lol.
My nikon battery was dead.
Click to expand...
Click to collapse
Thank you so so so much for the pictures.
Mine is somewhat just like yours, I am glad that I'm not the only one.
Your wife's camera also looks a little misaligned from the right or I don't know if its because of the picture.
It's just ironic that a phone with such a hefty price, one would expect some quality and tolerance?

[HELP]:Black Spot in rear camera post Android Pie Update

I did an official OTA update of my Samsung S8 SM-G950FD.Post update, the very next day without any phone drop, my phones rear camera developed a black spot or kind of sketch.
It is not a dead pixel on screen just visible when the camera is on and in the pic clicked.:crying:
[email protected] said:
I did an official OTA update of my Samsung S8 SM-G950FD.Post update, the very next day without any phone drop, my phones rear camera developed a black spot or kind of sketch.
It is not a dead pixel on screen just visible when the camera is on and in the pic clicked.:crying:
Click to expand...
Click to collapse
Maybe there is dust inside the camera
Is it cleaneable if I take it to the service center. Attached image of the problem.
https://ibb.co/1Qp33Vy
Is it a UFO????
Yes and yes it's cleanable
Try and shake it maybe it will go to the sides
Had you keep it under direct sunlight?
I had similar smudge due to exposing the phone at direct sunlight.
chaki- said:
Had you keep it under direct sunlight?
I had similar smudge due to exposing the phone at direct sunlight.
Click to expand...
Click to collapse
I take a bunch of pictures while welding and using th3 plasma cutter at work. Been doing it for years. And never had any issues with spots or discoloration on my cameras. If you dont know. Without proper shielding welding and plasma cutters can cause burns to your eyes. Like sunburns. Ive been sun burnt by welding i dont think a mere few seconds or so facing the sun will cause this
TheMadScientist said:
I take a bunch of pictures while welding and using th3 plasma cutter at work. Been doing it for years. And never had any issues with spots or discoloration on my cameras. If you dont know. Without proper shielding welding and plasma cutters can cause burns to your eyes. Like sunburns. Ive been sun burnt by welding i dont think a mere few seconds or so facing the sun will cause this
Click to expand...
Click to collapse
That were my two cents.
The other suggestions maybe right then. Try to clean it....
Thanks guys, it's gone now..not sure how..probably by just a tap on the back of the phone or a mild shake.
Wow that is weird. I figured a dead at on the camera. In the past Samsung cameras have a tendency to get a purple tint when going bad. Never saw this one before

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