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Hey all! My Nexus 6P that has been on N Preview since day 2 is now stuck in a boot loop. It will usually just display the Google logo and then reboot. Sometimes it will get to the very beginning of the Android boot animation, but rarely.
Unfortunately, I didn't even know about the OEM Unucking setting until I've been trying to get my phone to boot again. I've tried using clearing cache, factory restore, adb sideload, and the flashing instructions Google provides. I've also tried using SkipSoft Android ToolKit with no avail as well. At this point I don't care if I end up with Marshmallow or back on N. I just want my phone working again xP
Does anyone have any ideas on how to restore my phone back to a working state? Thanks!
It also might be good to mention is I'm not all that well versed in a lot of the android development tools. I'm not afraid to get my hands dirty though.
UPDATE (Thanks @NeoAcheron)
While this didn't work for me, this seems to work for some.
NeoAcheron shared the OTA update Google sends out to go from N to Marshmallow. YMMV, so best of luck to you!
If anyone has any other idea's to try, I'd be eternally grateful!
And remember kids, always enable OEM Unlocking like good boys and girls. (Settings -> Developer Options -> OEM Unlocking)
JPT62089 said:
Hey all! My Nexus 6P that has been on N Preview since day 2 is now stuck in a boot loop. It will usually just display the Google logo and then reboot. Sometimes it will get to the very beginning of the Android boot animation, but rarely.
Unfortunately, I didn't even know about the OEM Unucking setting until I've been trying to get my phone to boot again. I've tried using clearing cache, factory restore, adb sideload, and the flashing instructions Google provides. I've also tried using SkipSoft Android ToolKit with no avail as well. At this point I don't care if I end up with Marshmallow or back on N. I just want my phone working again xP
Does anyone have any ideas on how to restore my phone back to a working state? Thanks!
It also might be good to mention is I'm not all that well versed in a lot of the android development tools. I'm not afraid to get my hands dirty though.
Click to expand...
Click to collapse
If you can use fastboot fastboot system that should work out wipe userdata
jaythenut said:
If you can use fastboot fastboot system that should work out wipe userdata
Click to expand...
Click to collapse
Unfortunately, that didn't seem to work
Code:
> fastboot format userdata
Creating filesystem with parameters:
Size: 58688266240
Block size: 4096
Blocks per group: 32768
Inodes per group: 8192
Inode size: 256
Journal blocks: 32768
Label:
Blocks: 14328190
Block groups: 438
Reserved block group size: 1024
Created filesystem with 11/3588096 inodes and 271280/14328190 blocks
target reported max download size of 494927872 bytes
erasing 'userdata'...
FAILED (remote: device is locked. Cannot erase)
finished. total time: 0.013s
From the bootloader page on the phone...
Code:
Console: NULL
Battery OK
Device is LOCKED
Qfuse Status: ENABLED
Off-mode-charge: ENABLED
Download Mode: DISABLED.
Also worth a note...
Code:
> fastboot flashing unlock
...
FAILED (remote: oem unlock is not allowed)
finished. total time: 0.005s
format from stock recovery ?
@JPT62089 You are not alone. My Nexus 6P is experiencing the same problem now. Signed up for the Dev Preview, phone behaved strangely today, reboot the device as per usual, and now its stuck on the boot screen...
I have tried applying the preview OTA update, and the Factory firmware reset, with the same results as you.
This is awesome considering I didn't unlock the bootloader, because I would have thought installing stock firmware would be possible.
This sucks... Lets hope Google releases a fix soon.
---------- Post added at 03:02 PM ---------- Previous post was at 03:01 PM ----------
csjneek said:
format from stock recovery ?
Click to expand...
Click to collapse
Unfortunately telling the device to reset to factory doesn't help either. Seems like the latest update broke the OS completely.
Wooohooo! Glad I'm not the only one It's unfortunate to have such a major issue as Preview 3 has been extremely stable for me up until yesterday...
NeoAcheron said:
@JPT62089 You are not alone. My Nexus 6P is experiencing the same problem now. Signed up for the Dev Preview, phone behaved strangely today, reboot the device as per usual, and now its stuck on the boot screen...
I have tried applying the preview OTA update, and the Factory firmware reset, with the same results as you.
This is awesome considering I didn't unlock the bootloader, because I would have thought installing stock firmware would be possible.
This sucks... Lets hope Google releases a fix soon.
---------- Post added at 03:02 PM ---------- Previous post was at 03:01 PM ----------
Unfortunately telling the device to reset to factory doesn't help either. Seems like the latest update broke the OS completely.
Click to expand...
Click to collapse
JPT62089 said:
Wooohooo! Glad I'm not the only one It's unfortunate to have such a major issue as Preview 3 has been extremely stable for me up until yesterday...
Click to expand...
Click to collapse
The Developer Preview was never meant to be signed up by any average user without prior knowledge on Android Development. If you sign up for the beta program, then it's always imperative that you have the bootloader previously unlocked, in case this exact situation happen. Did you actually think that you can just sign up for the Beta program and hope that it will not cause any problems?
ttminh1997 said:
The Developer Preview was never meant to be signed up by any average user without prior knowledge on Android Development. If you sign up for the beta program, then it's always imperative that you have the bootloader previously unlocked, in case this exact situation happen. Did you actually think that you can just sign up for the Beta program and hope that it will not cause any problems?
Click to expand...
Click to collapse
I am a software technical lead, knowing full well what the implications might be of running beta software on any piece of computing equipment. However, not at any point when I signed up was there a statement that I need to unlock the bootloader. Booloader unlocking in my mind (and on previous devices, like the HTC One) was only required when you wanted to deviate from the Stock firmware on the device. This is stock firmware, from Google.
I'm generally quite excited to test new things and I report my findings often with details about my experience and how the software behaved upto that point. But this has left a bad experience and I am not participating in the program anymore due to this.
Coming back now to say "oh you shoulda known" is not constructive. I am interested in a solution, because Google pretty much bricked my device without me touching it. The update (and the beta version since the announcement) applied seamlessly, and was working fine until I rebooted the device today.
---------- Post added at 04:18 PM ---------- Previous post was at 04:09 PM ----------
Found this: https://www.reddit.com/r/Nexus6P/comments/4jzp1o/soft_bricked_nexus_6p_with_locked_bootloader_need/
Might be possible to reproduce the special ZIP file to create a "special" downgrade OTA zip file to unbrick it, just to unlock the bootloader (at the very least).
I will have to look into it later, as I am still at work, and need to tend to some other tasks before getting back to this.
Will keep everyone updated...
NeoAcheron said:
I am a software technical lead, knowing full well what the implications might be of running beta software on any piece of computing equipment. However, not at any point when I signed up was there a statement that I need to unlock the bootloader. Booloader unlocking in my mind (and on previous devices, like the HTC One) was only required when you wanted to deviate from the Stock firmware on the device. This is stock firmware, from Google.
I'm generally quite excited to test new things and I report my findings often with details about my experience and how the software behaved upto that point. But this has left a bad experience and I am not participating in the program anymore due to this.
Coming back now to say "oh you shoulda known" is not constructive. I am interested in a solution, because Google pretty much bricked my device without me touching it. The update (and the beta version since the announcement) applied seamlessly, and was working fine until I rebooted the device today.
Click to expand...
Click to collapse
Bootloader unlocks are extremely important if you want to do any system-level mods (rooting, flashing custom recoveries, rom). Not only does it allow you to deviate from stock firmwares, like you said, but it also opens a gateway in which you can just flash a factory image and resolve any potential problems that may arise from otherwise stock Android or any custom roms you have. And stock firmwares, whether from Google, Samsung or even Apple, don't always mean good, or even stable. They may be stable 99% of the time, but eventually bugs and glitches are bound to happen; that's why they are continually updated, and that's why the 2011 Samsung ICS brick fiasco happened.
I did not mean to insult you or anything in the reply. That being said, yes, you really should have known before venturing into flashing firmwares without unlocking the bootloader and creating a backup first. As for solution, have you recently installed any apps that may not be compatible with N? Can you boot into safemode and disable some apps? If you can actually go into safemode, check allow oem unlock, unlock the bootloader and reflash factory image.
ttminh1997 said:
Bootloader unlocks are extremely important if you want to do any system-level mods (rooting, flashing custom recoveries, rom). Not only does it allow you to deviate from stock firmwares, like you said, but it also opens a gateway in which you can just flash a factory image and resolve any potential problems that may arise from otherwise stock Android or any custom roms you have. And stock firmwares, whether from Google, Samsung or even Apple, don't always mean good, or even stable. They may be stable 99% of the time, but eventually bugs and glitches are bound to happen; that's why they are continually updated, and that's why the 2011 Samsung ICS brick fiasco happened.
I did not mean to insult you or anything in the reply. That being said, yes, you really should have known before venturing into flashing firmwares without unlocking the bootloader and creating a backup first. As for solution, have you recently installed any apps that may not be compatible with N? Can you boot into safemode and disable some apps? If you can actually go into safemode, check allow oem unlock, unlock the bootloader and reflash factory image.
Click to expand...
Click to collapse
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
NeoAcheron said:
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Glad you could make your phone work again. Make sure that you unlock your bootloader before unlocking or testing any new roms.
NeoAcheron said:
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Did you just flash every .img file? There does not appear to be any other way.
NeoAcheron said:
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Thanks for posting this NeoAcheron, I sideloaded this yesterday and was actually able to perform an adb sideload this time (found a handy tip... Once the phone is waiting for adb commands, unplug and plug it back into the computer as it may not already see it)
It didn't seem to immediately help, unfortunately. I let it bootloop for a while before giving up and then tried again last night. I had left it on my desk bootlooping for a while and then all of a sudden it was booted and waiting for me to set it up. I quickly did so and immediate went to settings to enable the OEM Flashing setting and just as I did so it went to the red warning screen and then proceeded to bootloop again... I tried to run fastboot flashing unlock again in hopes that my changing the setting took before it bootlooped, but still got the FAILED message. I've since tried every which way of factory resetting, sideloading again, leaving it for hours in bootloop, and still nothing
Anyone have any more ideas?
Maybe a dumb question...but
ttminh1997 said:
Glad you could make your phone work again. Make sure that you unlock your bootloader before unlocking or testing any new roms.
Click to expand...
Click to collapse
Deleted
---------- Post added at 10:19 PM ---------- Previous post was at 09:59 PM ----------
So you need to get this file: https://android.googleapis.com/packa...cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Can I flash this ( https://android.googleapis.com/packa...cd4f52b800.zip) in TWRP ? I am running N5...I wanted to go back to Marshmallow to be able to flash some roms.
Thanks
NeoAcheron said:
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file:
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Hey NeoAcheron. I'm having a similar issue. After years of flashing custom ROMs, I joined the Beta programme so I could do things 'properly' on my Nexus 6P. Been working fine for a fortnight, until today when it randomly froze, crashed, and is now stuck in a bootloop on the 'Google' screen. I can get into the bootloader menu, but every option I select takes me back to the 'Google' bootloop screen. I can't even get my PC to recognise it as a device so I can't sideload a workaround.
Any ideas, or is it basically useless? Google have offered me a replacement phone, but I'd like to try and rescue this one first
Thanks in advance
kristianj79 said:
Hey NeoAcheron. I'm having a similar issue. After years of flashing custom ROMs, I joined the Beta programme so I could do things 'properly' on my Nexus 6P. Been working fine for a fortnight, until today when it randomly froze, crashed, and is now stuck in a bootloop on the 'Google' screen. I can get into the bootloader menu, but every option I select takes me back to the 'Google' bootloop screen. I can't even get my PC to recognise it as a device so I can't sideload a workaround.
Any ideas, or is it basically useless? Google have offered me a replacement phone, but I'd like to try and rescue this one first
Thanks in advance
Click to expand...
Click to collapse
The first thing you could try wiping cache from the stock recovery, and see if it works. Do you have any data on the device that you desperately wanna save, and can't loose?
DJBhardwaj said:
The first thing you could try wiping cache from the stock recovery, and see if it works. Do you have any data on the device that you desperately wanna save, and can't loose?
Click to expand...
Click to collapse
Thanks DJBhardwaj - I'm all backed up. I just wanted to see if I could fix it myself because I'd rather not be without a decent phone for a week. I'm no expert and I usually need my hand holding, but I've managed to get out of a few scrapes in the past with custom ROMs and bootloops!
My issue is that I can't even access stock recovery. I can get into the fastboot menu using the hardware keys but selecting any ption from there throws the device into a bootloop again. I also can't get my PC to see the device and wrestle beck control using adb commands, so I'm a bit stuck :/
kristianj79 said:
Thanks DJBhardwaj - I'm all backed up. I just wanted to see if I could fix it myself because I'd rather not be without a decent phone for a week. I'm no expert and I usually need my hand holding, but I've managed to get out of a few scrapes in the past with custom ROMs and bootloops!
My issue is that I can't even access stock recovery. I can get into the fastboot menu using the hardware keys but selecting any ption from there throws the device into a bootloop again. I also can't get my PC to see the device and wrestle beck control using adb commands, so I'm a bit stuck :/
Click to expand...
Click to collapse
Have you tried on any other Windows or Mac PC? If you can get it to detect, then the problem would be pretty easily solved. To confirm if your device is being recognized, type in the following command in CMD/Terminal:
Code:
fastboot devices
Hi, guys.
Today, my OP5 decided to troll me. I was using normally him, when suddenly it started to lags pretty bad. I restarted and he continued to lags and freeze. I made a wipe cache via stock recovery (i didnt made any change at all in it, no unlocked bootloader, no root). That's when my nightmare begins. It begins to bootloop. Sometimes i was able to start the boot animation, but then it just restarts to the beginning. I tried a lot of tips, wiping cache, system, etc. Then, i left it charging. When i tried to turn on again, it worked like nothing ever happened to him. I made a backup of my personal data fast, scared to him suddenly restart again. After that, i decided to made a Factory Reset, clean up everything. When i did it, he started the lag and freezes again. I was at lost. That's was when i decided to use the official unbrick tool, to make the cleanest OP5 ever possible. I grabbed the archives from this link and followed this tutorial. When i was executing the programa, in the userdate.img, he showed a error. When i saw it, i just stopped and closed the program. Now, my OP5 is hardbricked. The only sign of life that i get from him is when i connect him at the PC. I can identify it as qualcoom 9008, but when i try to run the program, he just fail and show me error 258.
Plz, i need some orientations. I have been read things for about 10 hours and didnt found a solution. I live abroad for any oneplus tech center, and i believe, for the other posts that i read, that online tech support wouldn't help me a lot. I really don't like to make this kind of post but i am kind of desesperate. I dont have money to afford another phone
Again, sry to disturb you all. Sry if i broke some rule of the forum too. And sry for my bad english, i hope that i was able to communicate right.
EDIT: I just tried in another computer. Same error appears. :'(
Hummm why follow a Unbrick Topic with tools for ...3T ?
Maybe you have a encryption problem, all your Tools/Topic are so old for the actual versions (Oreo 8.X OOS / 8.1 OOS)
I advise to you (in the first time), to flash this TWRP (using fastboot, very simple) just follow this guide : here
If you can flash TWRP, your phone is not bricked, you will boot in TWRP:
- Format Data > tape "yes" > Reboot in TWRP
- Copy/Past xXx 10.0 ROM to test, install and xXx Rom will fix/install for you the best OOS Custom ROM for your OP5 with a great Aroma Installer.
If TWRP with this rom work perfectly, you wil able to restore a official stock OOS for sure, just flash original/stock recovery (fastboot), wipe all data/partitions, install your OOS rom and it's fine
I think @cidsantiago says they bootloader isn't unlocked.
He needs to know that unlock the bootloader implies lost all /sdcard data and also installed apps and settings) before start the TWRP install process...
Pho3nX said:
Hummm why follow a Unbrick Topic with tools for ...3T ?
Maybe you have a encryption problem, all your Tools/Topic are so old for the actual versions (Oreo 8.X OOS / 8.1 OOS)
I advise to you (in the first time), to flash this TWRP (using fastboot, very simple) just follow this guide : here
If you can flash TWRP, your phone is not bricked, you will boot in TWRP:
- Format Data > tape "yes" > Reboot in TWRP
- Copy/Past xXx 10.0 ROM to test, install and xXx Rom will fix/install for you the best OOS Custom ROM for your OP5 with a great Aroma Installer.
If TWRP with this rom work perfectly, you wil able to restore a official stock OOS for sure, just flash original/stock recovery (fastboot), wipe all data/partitions, install your OOS rom and it's fine
Click to expand...
Click to collapse
Pho3nX said:
Hummm why follow a Unbrick Topic with tools for ...3T ?
Click to expand...
Click to collapse
I used the tools for 5. Just the procedure that i get from this topic. :T I am gonna try the method that you gave me now brb.
EDIT: Just tried this. My cellphone cant be recognized in fastboot devices. As a said, i am not getting any response for him, just when i plug it in the PC. So i wasn't able to unlock bootload or anything like that. I tried just to plug it and see if fastboot was able to identifying it, but it wasn't.
bartito said:
I think @cidsantiago says they bootloader isn't unlocked.
He needs to know that unlock the bootloader implies lost all /sdcard data and also installed apps and settings) before start the TWRP install process...
Click to expand...
Click to collapse
Yes, it should not be unlocked. But at the moment, i am taking anything, really. I just want to use my phone.
cidsantiago said:
Yes, it should not be unlocked. But at the moment, i am taking anything, really. I just want to use my phone.
Click to expand...
Click to collapse
Wipe your device data from the stock recovery.
You loss the settings and downloaded apps but not requires to unlock the bootloader.
bartito said:
Wipe your device data from the stock recovery.
You loss the settings and downloaded apps but not requires to unlock the bootloader.
Click to expand...
Click to collapse
I can't access recovery anymore, as i said. The only sign of life that i get is when i connect it in the PC.
I guess i have to do something to restore the basics partitions of my cellphone. Like recovery, boot, etc. But i just have the official tool to do that. There is another way? Like transfering directly by the COM port?
Have you tried following this guide? https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
---------- Post added at 01:30 PM ---------- Previous post was at 01:26 PM ----------
I had the same exact problem with my old One plus One. Spent like 4 days trying to unbrick it. That msm tool did the fix for me. Also, in that link to the guide you provided, doesn't it flash the Chinese version of the OS? If that's the case, I don't think it was a good idea to do so lol
Mash1ro said:
Have you tried following this guide? https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
---------- Post added at 01:30 PM ---------- Previous post was at 01:26 PM ----------
I had the same exact problem with my old One plus One. Spent like 4 days trying to unbrick it. That msm tool did the fix for me. Also, in that link to the guide you provided, doesn't it flash the Chinese version of the OS? If that's the case, I don't think it was a good idea to do so lol
Click to expand...
Click to collapse
In one of the links, it had the OOS and the HOS. I tried to use the msm tool in one of them, but it didnt worked I'm gonna try the archives in this link that you gave me. It may work brb with updates.
Don't worry though, it happens to plenty of people. It happened to me as well, and everyone eventually fixes it. It is unlikely that it is a hardware problem, so just following the correct steps should get it working. Keep trying stuff out, it's very good that your computer recognizes it as a qualcomm port, as far as I know that's all you need to flash the necessary things in order for it to boot.
I am getting the same error 258 in this post. :T I posted there to see if the OP can help me. But thx for your help @Mash1ro
Mash1ro said:
Don't worry though, it happens to plenty of people. It happened to me as well, and everyone eventually fixes it. It is unlikely that it is a hardware problem, so just following the correct steps should get it working. Keep trying stuff out, it's very good that your computer recognizes it as a qualcomm port, as far as I know that's all you need to flash the necessary things in order for it to boot.
Click to expand...
Click to collapse
Thx for your support! I will continue to try stuff
Try reading the comments from this post as well https://forum.xda-developers.com/oneplus-3t/help/hard-bricked-op3t-t3574720/page2
2 of the people had the same error as you, and one of them solved the issue by changing the USB port.
---------- Post added at 02:26 PM ---------- Previous post was at 02:23 PM ----------
But don't use the same files and all that stuff, since that's for the 3T. Try to pick out the things that might help but use the files for the OnePlus 5 only
After try the unbrick procedure in 3 different PCs, using about 10 different USB ports, i still getting the same error in the same step. When downloading cache.img, he stuck in about mid bar, and shows me the warning: SendProgramCommand Failed, Error: 258". Besides that, he turns on the green led and stop being recognize by the PC. Then i have to hold power and turn off the green led. :T Maybe i can use a linux to access the partitions?
cidsantiago said:
After try the unbrick procedure in 3 different PCs, using about 10 different USB ports, i still getting the same error in the same step. When downloading cache.img, he stuck in about mid bar, and shows me the warning: SendProgramCommand Failed, Error: 258". Besides that, he turns on the green led and stop being recognize by the PC. Then i have to hold power and turn off the green led. :T Maybe i can use a linux to access the partitions?
Click to expand...
Click to collapse
it seems like a hardware problem, i was facing this on different phone ( 5X )
Apayah said:
it seems like a hardware problem, i was facing this on different phone ( 5X )
Click to expand...
Click to collapse
yeah... But it is kind of weird. He was running smoothly, until suddenly started lag and freeze. He didn't fall or any of that... I think is just a defective phone. Doesn't find another explanation to that.
I think your best option is to RMA the device through OnePlus. Since you haven't rooted it or anything, they should repair it for you.
david19au said:
I think your best option is to RMA the device through OnePlus. Since you haven't rooted it or anything, they should repair it for you.
Click to expand...
Click to collapse
I already contact the store that i bought to get my warranty. Unfortunately, i didn't bought it in oneplus.net, bcs they don't deliver in my country. I am hoping that everything work out
Guys, in the end, i RMA my device back to the seller and gonna have a refund Thank you for your help. So sad that this phone came faulty :T
Best regards to you all!
*EDIT 05-24
I had a problem where I would get stuck even after using MSMDOWNLOADTOOL completely. With the help of great minds,
#fullofhell #Dark Nightmare #Scott and frankly a god #Eliminater74 I could fix the phone completely. I am heading for modem work, which put me into this situation.
As of this point, I cannot find any misbehavior but I am quite new to this, so I can be deadly wrong. (Well but then, sensors are fine, calls , texts, data, wifi is working just fine. I don't know what else to check!)
I know as a fact that what happened to me is not really that rare (although it is quite rare, it happened before as well.)
So I was about to share how I fixed it but decided not because what I did was so out of experimental and I frankly have no idea if the same would work for others.
Tbh, if you are in the same position as I am, go ahead and contact the Oneplus service team. I did what I did only because I had to, I am Korean, and couldn't get it fixed.
If anyone, comes to this point and has absolutely no way to get it fixed, I will be glad to help,
(only if that person agrees that there is more chance to totally destroy it then fixing it XD.)
Again, Thank you so much Scott, dark nightmare. What you guys shared with me saved a bunch of time and you guys are what the forum truely needs!
P.S, Still couldn't find the moded MSMdownload tool. What can you recall what functions it had? Maybe enabled engineer mode?
I can't assist with your dump file, I'm just curious though how exactly did you brick your device?
Pain-N-Panic said:
I can't assist with your dump file, I'm just curious though how exactly did you brick your device?
Click to expand...
Click to collapse
Although it's pure stupidity, I guess it's worth sharing. I was messing around with the modem and somehow somewhere I broke proximity sensor.
So, I used fastboot flash tools including critical partitions. Which is the same process shared by amt911 "https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145". Once I was done with flashing, I could not reboot. Here, I could have just side load or try to find other way out but I decided to use msm tool, which locked my oem.
basically, I think it's critical partition that causes un-recoverable boot-loop to some of us. That is not fixed by msmdownloadtool for now.
Which, I am curious, do you think msm-download tool will wipe and flash every partitions? From what I searched so far, everyone seems to agree that msm tool will flash every partitions including the critical parts (which is not exactly true because I know for a fact it doesn't wipe out efs partition). If not, do you think there is a way to force it?
Thank you for your interest though! I am going quite sad and mad alone here!
Somehowko said:
Although it's pure stupidity, I guess it's worth sharing. I was messing around with the modem and somehow somewhere I broke proximity sensor.
So, I used fastboot flash tools including critical partitions. Which is the same process shared by amt911 "https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145". Once I was done with flashing, I could not reboot. Here, I could have just side load or try to find other way out but I decided to use msm tool, which locked my oem.
basically, I think it's critical partition that causes un-recoverable boot-loop to some of us. That is not fixed by msmdownloadtool for now.
Which, I am curious, do you think msm-download tool will wipe and flash every partitions? From what I searched so far, everyone seems to agree that msm tool will flash every partitions including the critical parts (which is not exactly true because I know for a fact it doesn't wipe out efs partition). If not, do you think there is a way to force it?
Thank you for your interest though! I am going quite sad and mad alone here!
Click to expand...
Click to collapse
Damn man, sorry to hear that. I've never had to mess with msm tool, thankfully. The fact that it locks the bootloader kind of scares me. From what I've read about the tool it does sound like it wipes/flashes all partitions including critical.
Are you able to unlock the BL in fastboot mode using the command?
Pain-N-Panic said:
Damn man, sorry to hear that. I've never had to mess with msm tool, thankfully. The fact that it locks the bootloader kind of scares me. From what I've read about the tool it does sound like it wipes/flashes all partitions including critical.
Are you able to unlock the BL in fastboot mode using the command?
Click to expand...
Click to collapse
As the bootloader is locked and I cannot boot, I am can't put enable oem-unlock on the data. Which means, yes I cannot unlock the bootloader as long as oneplus 6t doesn't have a loophole like oneplus 3T. I am pretty sure that was fixed though.
Well, I don't know if it's msm tool really. If I just started with that I would have been fine (at least I believe so). Yes I didn't wanted to lock the boot loader, which is why I used fastboot flash tool. But then, that's why I ended up here. So, if you end up in a situation where you might, might need msm tool or flash tool, always go with the msm tool !
For msm, I am quite certain it doesn't flash all partitions. I think there is some partition checkup somewhere. Here is why I think so
1) Completely formatted OS cannot be on a boot loop unless it's caused by hardware issue.
2) All partitions except vendor, system goes way too fast. It ends within 200 seconds for me. I would assume that kinda makes sense as it really is the problem of usb-pc hardware power but installing the image should take longer I think (but then I truly have no idea)
My conclusion is that the tool checks partition size before flashing, and does not touch / replace every file. I am probably wrong since it is
EDI tool after all, but I simply cannot believe msm tool cannot fix something that has nothing to do with the hardware.
I mean, imagine we can brake our newly formatted PC OS without any single components corrupted! (Is it even possible?)
I don't know man....with the bootloader locked you're not able to fastboot flash ANYTHING?
Somehowko said:
For msm, I am quite certain it doesn't flash all partitions.
Click to expand...
Click to collapse
Im sure this is correct. This is about the 3rd or so thread that I have read whereas the MSM tool could not completely recover the phone.
So far no one has found a solution. One person ended up sending theres back to OnePlus so we are waiting to find out how it turned out. Here is the thread I am referencing: https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145
Scott said:
Im sure this is correct. This is about the 3rd or so thread that I have read whereas the MSM tool could not completely recover the phone.
So far no one has found a solution. One person ended up sending theres back to OnePlus so we are waiting to find out how it turned out. Here is the thread I am referencing: https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145
Click to expand...
Click to collapse
Well, tbh, we know as a matter of fact it is not a complete flashing. I mean it clearly says flashing to partition _a only unlike previous versions of msm tools (ah, good days.) What I am curious of is if there is anything we can do about skipping partitions. I am suspecting using qfil would, through unpacking ops files. Although it seems like a long shot.
Btw, thank you for your interest!
Scott said:
Im sure this is correct. This is about the 3rd or so thread that I have read whereas the MSM tool could not completely recover the phone.
So far no one has found a solution. One person ended up sending theres back to OnePlus so we are waiting to find out how it turned out. Here is the thread I am referencing: https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145
Click to expand...
Click to collapse
Msm tool has hidden functions, it's a pain but not impossible.
Search Google and gsm forums for readback mode, smt wipe, and imei/esn restore...
Siren siren... Watch out the xda police gunna blow down and remove my comment.. oh nooooo aghastt....
Btw u cannot use berklers script without an AES recovery key. There aren't any around as far as I know for fajita.
Easiest thing is if OnePlus bought device, get an exchange.. play dumb.. oops I dunno, your Android Q crap broke it..
Or if tmo bought, add insurance if u don't have it, play dumb. Get a new one. I did for a scratched screen..but made it about the modem not working, bc I erased it...
These corporations owe us nothing.
Get a new phone man
fullofhell said:
Msm tool has hidden functions, it's a pain but not impossible.
Search Google and gsm forums for readback mode, smt wipe, and imei/esn restore...
Get a new phone man
Click to expand...
Click to collapse
Thank you so much! I don't have to hassle with python anymore!!! That thing was making my brain fart!
Sadly, That's the only option that I got. As I am living in Korea and I cannot send a phone outside of a country (funny isn't it? they say battery hazard, I say licking Samsung's ass) I can't even get it fixed.
Frankly, I love my phone and I would go an extra mile even for a hint of getting it back to work again.
I will try to look for back up and smt wipe. Hopefully, I wouldn't totally destroy my phone. (again, hopefully.)
If you have any other information, please share with me!
Somehowko said:
Thank you so much! I don't have to hassle with python anymore!!! That thing was making my brain fart!
Sadly, That's the only option that I got. As I am living in Korea and I cannot send a phone outside of a country (funny isn't it? they say battery hazard, I say licking Samsung's ass) I can't even get it fixed.
Frankly, I love my phone and I would go an extra mile even for a hint of getting it back to work again.
I will try to look for back up and smt wipe. Hopefully, I wouldn't totally destroy my phone. (again, hopefully.)
If you have any other information, please share with me!
Click to expand...
Click to collapse
You're saying an msm reload didn't fix the device? Btw you can use the unlocked device msm tool as well as of version 9.0.11 I believe, just look for the modded tool that skips the model check, did you do a full system backup before tinkering? If so you can dd files back into place if msm doesn't overwrite them the way its supposed to, I've done some crazy things to the 6t, a bit surprised recovery didn't fix it for you...
And yeah FoH already pointed out that decrypt tool is useless to us.
Dark Nightmare said:
You're saying an msm reload didn't fix the device? Btw you can use the unlocked device msm tool as well as of version 9.0.11 I .
Click to expand...
Click to collapse
Are you talking about what
PHP:
Eliminater74
shared with us? if so, I tried to use back up before smt download but it fails. firehorse read data error 995.
And I didn't do the back up; I only flashed every partition with the fastboot-flash tool. I am quite surprised to see msm letting me down as well );
Can you share more if you know more?
Somehowko said:
Are you talking about what
PHP:
Eliminater74
shared with us? if so, I tried to use back up before smt download but it fails. firehorse read data error 995.
And I didn't do the back up; I only flashed every partition with the fastboot-flash tool. I am quite surprised to see msm letting me down as well );
Can you share more if you know more?
Click to expand...
Click to collapse
Na, there was another someone else had modded, it should be in the general forum, I believe it was linked in the new international conversion method, the one after my thread. If you simply flashed using the fastboot-flash-tool, then you should definitely be recoverable, attempt a msm reload, I believe you may have a usb port issue if you're having firehose failures, try using an onboard port and not the front ports.
Dark Nightmare said:
Na, there was another someone else had modded, it should be in the general forum, I believe it was linked in the new international conversion method, the one after my thread. If you simply flashed using the fastboot-flash-tool, then you should definitely be recoverable, attempt a msm reload, I believe you may have a usb port issue if you're having firehose failures, try using an onboard port and not the front ports.
Click to expand...
Click to collapse
That's weird. If I had a usb port issue it would say it during the msmdownloading wouldn't it? Msmdownload goes fine but I just can't use the readback function.
And thank you I will go and look for it!
Somehowko said:
That's weird. If I had a usb port issue it would say it during the msmdownloading wouldn't it? Msmdownload goes fine but I just can't use the readback function.
And thank you I will go and look for it!
Click to expand...
Click to collapse
qusb is weird, it would let me backup but not flash once, tried a different port and it worked fine for both, so I figured I'd suggest such, doesn't hurt to try after all?
Dark Nightmare said:
qusb is weird, it would let me backup but not flash once, tried a different port and it worked fine for both, so I figured I'd suggest such, doesn't hurt to try after all?
Click to expand...
Click to collapse
Weird, different port different errors. Error code changed. I will try with other desktops this afternoon.
For another msmdownload tool, are you referring to the thread "T-Mobile 6T to International Conversion (WITHOUT unlocked bootloader/SIM unlock!)"?
Thank you so much for your help!
Somehowko said:
Weird, different port different errors. Error code changed. I will try with other desktops this afternoon.
For another msmdownload tool, are you referring to the thread "T-Mobile 6T to International Conversion (WITHOUT unlocked bootloader/SIM unlock!)"?
Thank you so much for your help!
Click to expand...
Click to collapse
That's correct and if you're on windows 10 it may be a system update messing with the drivers, its dumb, but it actually affects the simplest of things.
Somehowko said:
Weird, different port different errors. Error code changed. I will try with other desktops this afternoon.
For another msmdownload tool, are you referring to the thread "T-Mobile 6T to International Conversion (WITHOUT unlocked bootloader/SIM unlock!)"?
Thank you so much for your help!
Click to expand...
Click to collapse
As crazy as it sounds three reboots and four different ports did the trcik!
And sincerely thank you! Although I couldn't find the modded msmtool you told me I was able to boot into the os finally.
When I try to enable wifi (or bluetooth), it says 'Turning on...' underneath the icon but the process never succeeds.
Note:
-Under About > Status I see no MAC address for Wifi or Bluetooth.
-Phone is not rooted.
-Bootloader is unlocked.
-No custom recovery.
-Airplane mode is off.
-I am able to access the internet when I put in my SIM card and use my cellular data.
-EDIT: Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
-EDIT: I keep my SIM out of this phone (it's in my fully working phone). Can insert if need be.
My attempts to solve this issue (none have worked):
-I updated to OxygenOS 11.
-I booted into recovery and wiped everything, including cache. I also did a System Reset.
-I went to Settings > System > Reset Wifi, mobile and Bluetooth. I also did Erase all data (factory reset) in the same place.
Is there anything else left to try? Is there a way to flash the modem image maybe, I remember having to do that with my Nexus 4 many years ago.
Thanks!
A factory reset never finds the root cause. A virus or an old load are the only reasons to use it otherwise find the root cause. Usually a bad setting. If it's software caused the solution is right in front of you.
Network reset, worth a shot.
Clear system cache, can't hurt.
Clear data in sim card tool kit apk.
Both are probably redundant since you already did a hard reset, but try anyway.
Otherwise...
Bad sim card (try reseating it or replace otherwise) , corrupted firmware, or defective hardware.
Which phone do you have? I've seen this when a user has had a Chinese version and converted to global then when they updated to 11 it all went wrong.
If you're not using a converted Chinese phone then it could very well be your boot image. Extract it using payload then flash it.
If not that then MSM restore your current firmware.
dladz said:
Which phone do you have? I've seen this when a user has had a Chinese version and converted to global then when they updated to 11 it all went wrong.
If you're not using a converted Chinese phone then it could very well be your boot image. Extract it using payload then flash it.
If not that then MSM restore your current firmware.
Click to expand...
Click to collapse
Sorry, what is **MSM** restore?
Under About phone the Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
So I extracted all the images(?) using payload and very foolishly decided to
Code:
fastboot flash modem modem.img
The phone doesn't boot up anymore/remains stuck in loading phase (spinner...). I did a
Code:
fastboot flash boot boot.img
+ wipe + factory reset but still stuck in loading phase.
Any ideas as to how I can fix my mistake?
I appreciate all your help guys.
bassamanator said:
Sorry, what is **MSM** restore?
Under About phone the Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
So I extracted all the images(?) using payload and very foolishly decided to
Code:
fastboot flash modem modem.img
The phone doesn't boot up anymore/remains stuck in loading phase (spinner...). I did a
Code:
fastboot flash boot boot.img
+ wipe + factory reset but still stuck in loading phase.
Any ideas as to how I can fix my mistake?
I appreciate all your help guys.
Click to expand...
Click to collapse
Ah yea that's not good. 2025 AFAIK is global mainly sold in the US.
The MSM tool is in discussion I believe and it's a tool you use to restore your phone using EDL mode, to get to EDL.
Power off your phone.
Connect it to your computer (if it turns on again turn it back off)
Then open up the MSM tool and press and hold volume up and down
Your computer will recognise the the device and at this point you should start the process as it will try again to reboot shortly after without any input from you.
This is the thread you need.
[OP8PRO][OOS 11AA/BA/DA] Unbrick tool to restore your device to OxygenOS
Disclaimer: By attempting any of the processes listed in this thread you accept full responsibility for your actions. I will not be held responsible if your device stops working, catches fire, or turns into a hipster and claims to have been...
forum.xda-developers.com
Bare in mind this will relock your bootloader but it's easy to get that back unlocked.
Any questions regarding the tool just ask in the thread.
(you shouldn't need to providing you download the right one)
Download the latest firmware within the tool. If you get stuck don't just guess, ask someone.
@dladz
So I've managed to unbrick the phone using that tool. Thanks.
I'm going to install the latest oxygenos again, extract the boot.img from that zip, and flash it again as per your recommendation.
So I flashed OnePlus8ProOxygen_15.O.32_OTA_0320. No wifi. I extracted the boot.img and then flashed it via fastboot. Still no wifi.
Anything else that I can try?
I guess this is a hardware problem?
bassamanator said:
So I flashed OnePlus8ProOxygen_15.O.32_OTA_0320. No wifi. I extracted the boot.img and then flashed it via fastboot. Still no wifi.
Anything else that I can try?
I guess this is a hardware problem?
Click to expand...
Click to collapse
But now you have bt?
blackhawk said:
But now you have bt?
Click to expand...
Click to collapse
No bluetooth either. Same exact issue as with the Wifi, it says Turning on... then it doesn't.
bassamanator said:
No bluetooth either. Same exact issue as with the Wifi, it says Turning on... then it doesn't.
Click to expand...
Click to collapse
How/when did it start? Anything happen to the phone?
bassamanator said:
@dladz
So I've managed to unbrick the phone using that tool. Thanks.
I'm going to install the latest oxygenos again, extract the boot.img from that zip, and flash it again as per your recommendation.
Click to expand...
Click to collapse
So if you've used that tool then it'll have relocked your bootloader.
Did you unlock it again? AFAIK you can't flash another boot image unless you unlock it again.
The only other thing i can recommend (if you really don't want to RMA)
Would be to downgrade to 10 but in all fairness that really shouldn't even be an option at this point, you've flashed a clean OS back as oxygen would have, you've updated via the official OTA route.
No I think it's time to contact OnePlus for an RMA.
Unless someone else had seen this issue personally I haven't.
Had you rooted in the past btw? Flashed many magisk modules??
I find it highly unlikely that they could survive this but you could potentially try the magisk removal command, can never remember it it's in my payload dumper guide.
If no one else chimes in I'd say it's an RMA, I've not seen it before, it's strange.
Also (and please don't put it on here) but is your IMEI missing too?
This could be your EFS partition if so.
Edit: found this super old thread for the OnePlus one, same issue.
I think this is fixable, potentially remotely from OnePlus and or anyone else who has access to the updated tool, might be worth mentioning in the MSM thread if you haven't already.
PS: don't follow the guide in the link btw it's for the 1+1 lol, in just putting it here as a reference
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
blackhawk said:
How/when did it start? Anything happen to the phone?
Click to expand...
Click to collapse
I got the phone used right before Christmas. It still had the protective plastic on it until I removed it today. It really is in mint condition (or looks to be). I've been away and finally got around to moving things over from my old oneplus 3T.
It's certainly possible that I bought a lemon but at this point I'd like to just fix it if I can.
bassamanator said:
I got the phone used right before Christmas. It still had the protective plastic on it until I removed it today. It really is in mint condition (or looks to be). I've been away and finally got around to moving things over from my old oneplus 3T.
It's certainly possible that I bought a lemon but at this point I'd like to just fix it if I can.
Click to expand...
Click to collapse
I think it's fixable now I really do
From what I've been reading I think it's a mixture of partitions that have been borked z namely the EFS and potentially the persist.img partition if the same position structure exists that did back in the day.
With that in mind are you able to use your fingerprint? I only ask as persist is linked to it so if that's not working then we may have a correlation between problems.
If it is then it's a ? Over the theory.
I'll keep reading but from what I can gather it seems that EFS and persist at least were linked, can't be sure if they are this point.
Have a look at that link I sent see if anything raises a flag for you, bare in mind it's for an older device
dladz said:
So if you've used that tool then it'll have relocked your bootloader.
Did you unlock it again? AFAIK you can't flash another boot image unless you unlock it again.
The only other thing i can recommend (if you really don't want to RMA)
Would be to downgrade to 10 but in all fairness that really shouldn't even be an option at this point, you've flashed a clean OS back as oxygen would have, you've updated via the official OTA route.
No I think it's time to contact OnePlus for an RMA.
Unless someone else had seen this issue personally I haven't.
Had you rooted in the past btw? Flashed many magisk modules??
I find it highly unlikely that they could survive this but you could potentially try the magisk removal command, can never remember it it's in my payload dumper guide.
If no one else chimes in I'd say it's an RMA, I've not seen it before, it's strange.
Also (and please don't put it on here) but is your IMEI missing too?
This could be your EFS partition if so.
Edit: found this super old thread for the OnePlus one, same issue.
I think this is fixable, potentially remotely from OnePlus and or anyone else who has access to the updated tool, might be worth mentioning in the MSM thread if you haven't already.
PS: don't follow the guide in the link btw it's for the 1+1 lol, in just putting it here as a reference
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
Click to expand...
Click to collapse
Yes I had to oem unlock again.
As far as I know the phone was not rooted but it's a used phone. Superficially it's in mint condition, I just removed the plastic film just earlier. I'll post in the MSM thread and checkout the new one you posted.
EDIT: the phone has 2 IMEI numbers.
bassamanator said:
Yes I had to oem unlock again.
As far as I know the phone was not rooted but it's a used phone. Superficially it's in mint condition, I just removed the plastic film just earlier. I'll post in the MSM thread and checkout the new one you posted.
Click to expand...
Click to collapse
I've already posted in the MSM thread for you.
What about your fingerprint? Is that still working?
dladz said:
I think it's fixable now I really do
From what I've been reading I think it's a mixture of partitions that have been borked z namely the EFS and potentially the persist.img partition if the same position structure exists that did back in the day.
With that in mind are you able to use your fingerprint? I only ask as persist is linked to it so if that's not working then we may have a correlation between problems.
If it is then it's a ? Over the theory.
I'll keep reading but from what I can gather it seems that EFS and persist at least were linked, can't be sure if they are this point.
Have a look at that link I sent see if anything raises a flag for you, bare in mind it's for an older device
Click to expand...
Click to collapse
So I've never registered my fingerprint on a smartphone, ever, but I thought I would register one of my toes just to figure this thing out. When I get to the Fingerprint Setup screen I get the following error: Enrollment was not completed. Fingerprint registration error, please try again.
Does this help narrow down the issue?
bassamanator said:
So I've never registered my fingerprint on a smartphone, ever, but I thought I would register one of my toes just to figure this thing out. When I get to the Fingerprint Setup screen I get the following error: Enrollment was not completed. Fingerprint registration error, please try again.
Does this help narrow down the issue?
Click to expand...
Click to collapse
Yea for me it does, it shows there's a correlation between the persist problem and the EFS problem and a direct connection to your IMEI or Mac address issue.
With this in mind I would recommend the persist.img fix thread..
Getting that working may be key to solving the Mac / IMEI problem.
At this point nothing is going to hurt.
Here is the thread you'll need.
[GUIDE] Fix PERSIST.IMG Loss Of Finger Print Sensor
New video guide below VIDEO GUIDE 1. *VERY IMPORTANT* We need to back up your broken persist.img and store it in a safe place. PC preferred. We will need this later. Do not leave the backup on the device as the next step will wipe the device...
forum.xda-developers.com
Now I have not been through this but again it can't hurt at this point.
dladz said:
Here is the thread you'll need.
[GUIDE] Fix PERSIST.IMG Loss Of Finger Print Sensor
New video guide below VIDEO GUIDE 1. *VERY IMPORTANT* We need to back up your broken persist.img and store it in a safe place. PC preferred. We will need this later. Do not leave the backup on the device as the next step will wipe the device...
forum.xda-developers.com
Now I have not been through this but again it can't hurt at this point.
Click to expand...
Click to collapse
I was about to say, I want to try something along the lines of
fastboot erase modemst1
fastboot erase modemst2
fastboot erase persist
Click to expand...
Click to collapse
or something along those lines from this post https://forums.oneplus.com/threads/no-imei-and-no-efs-backup.322534/page-4#post-14545355 on that old oneplus forum thread you posted.
I'll try the new link you posted instead though.
IMEI is fine btw, the phone dials and connects just fine to cellular.
bassamanator said:
I was about to say, I want to try something along the lines of or something along those lines from this post https://forums.oneplus.com/threads/no-imei-and-no-efs-backup.322534/page-4#post-14545355 on that old oneplus forum thread you posted.
I'll try the new link you posted instead though.
IMEI is fine btw, the phone dials and connects just fine to cellular.
Click to expand...
Click to collapse
Ok don't do the EFS fix you do not have an EFS back up.
Give this a shot
go to data/misc/wifi (required root)
-backup file wpa_supplicant.conf in this folder which contains usename and password wifi
- delete all file in this folder
- turn on wifi ( if you careful, you can reboot )
- now you can connect to wifi
- recovery file wpa_supplicant.conf
This isn't my writing. The English is a little broken but you get the point
I havent seen anyone post a thread for this issue yet, so I will, since I've already seen that I'm not the only one.
I got forced to update to OOS11 after deferring the update for as long as I could. And it's soft bricked my phone. I can boot the stock boot image, but not any images magisk patched by either me or others, flashed or through fastboot boot. After around 5 minutes running the stock boot image it crashes to qualcomm crashdump mode unless i immediately put it into airplane mode to shut off the modem.
This is the dump it gives me:
Code:
ssr:return:MPSS:qmi_oem_svc.c:1310:oem:go_to_error_fata
SDX5x esoc0
modem crash
mdm_get_restart_reason
I can boot into TWRP at least via fastboot boot, so there's that.
All I can think of at this point is to use the msm tool to unfuck my device. But my understanding is that will wipe my phone, and I'm trying to exhaust all other options before turning to that as I really, really, don't want to have to spend four hours setting my phone back up and moving my data back onto it.
Is there any way that I could make the backup and restore process quicker without twrp being able to decrypt anything? Being able to boot a rooted image would at least be a start to that, so I could use titanium backup, but I cant boot a patched image, so I cant make a backup. I was actually going to make one this week before this happened, I'd just been procrastinating.
Stop asking identical questions in multiple places! I already answered you
starcms said:
Stop asking identical questions in multiple places! I already answered you
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You're talking about someone else, you've never replied to me before. The only other posts I've made on the issue have been agreeing with other people who have also had the same issue. And if thats a problem, well frankly I don't care.
Jvk1166z said:
You're talking about someone else, you've never replied to me before. The only other posts I've made on the issue have been agreeing with other people who have also had the same issue. And if thats a problem, well frankly I don't care.
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No, it was definitely you because I remember answering that exact question, word for word. I'm not sure if it was a duplicate thread that has now since been deleted by admins or a post in someone else's thread, but I most certainly read it and answered it.
Anyway, in case it was deleted or you missed it, it sounds like your radio's baseband (firmware) got corrupted.
You can try going into bootloader and doing
fastboot erase modemst1
fastboot erase modemst2
fastboot reboot
and see if that helps. If not, you are going to need to run the MSM tool to fix it.
Also, TWRP backups don't properly restore on our device, so no real point in making any. I think it will backup and restore boot property, but that's about it. Definitely not system nor data. Will never boot if you try restoring either. If you want to make backups, use the MSM tool.
Swift Backup is also much more reliable for making app data backups than TiBu in Android 10+ (although I still keep TiBu installed and still use it for other things just because I've been using it for 10+ years). Combine with OnePlus's backup and restore app, and it's a very quick, reliable restore of app and system settings amongst everything else.
Edit: And the reason it won't boot at all with the Magisk injected boot image is most likely that you have some Magisk module enabled which isn't compatible with OOS11. You should always disable all modules b4 any updates; good chance that possibly caused your issue in first place.
starcms said:
No, it was definitely you because I remember answering that exact question, word for word. I'm not sure if it was a duplicate thread that has now since been deleted by admins or a post in someone else's thread, but I most certainly read it and answered it.
Anyway, in case it was deleted or you missed it, it sounds like your radio's baseband (firmware) got corrupted.
You can try going into bootloader and doing
fastboot erase modemst1
fastboot erase modemst2
fastboot reboot
and see if that helps. If not, you are going to need to run the MSM tool to fix it.
Also, TWRP backups don't properly restore on our device, so no real point in making any. I think it will backup and restore boot property, but that's about it. Definitely not system nor data. Will never boot if you try restoring either. If you want to make backups, use the MSM tool.
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I have no idea then, because I've only posted this exact post once, maybe it double posted or something.
Either way, I wish I saw your reply earlier, I already resorted to the msm tool and wiped my phone a few minutes ago. But I'll try this if it breaks again for sure. Since I was able to get it to run with airplane mode, I didn't lose any data at least, just lots and lots of configuring to do.
Thanks for the help though.
Jvk1166z said:
I have no idea then, because I've only posted this exact post once, maybe it double posted or something.
Either way, I wish I saw your reply earlier, I already resorted to the msm tool and wiped my phone a few minutes ago. But I'll try this if it breaks again for sure. Since I was able to get it to run with airplane mode, I didn't lose any data at least, just lots and lots of configuring to do. Thanks for the help though.
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99% chance you would have had to run the MSM tool anyway to fix it, so don't feel bad. Glad it got u back up and running and didn't have deeper corruption in persist or param partitions which MSM tool restore can't help you with. Hopefully you've already backed those up and have them stored safely in at least 2 different places.
starcms said:
99% chance you would have had to run the MSM tool anyway to fix it, so don't feel bad. Glad it got u back up and running and didn't have deeper corruption in persist or param partitions which MSM tool restore can't help you with. Hopefully you've already backed those up and have them stored safely in at least 2 different places.
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I actually did backup everything in the F8 menu of the MSM tool right before doing the restore, and my fingerprint sensor was working in airplane mode so I'm assuming my persist partition was fine.
I'll remember to disable my modules next time. Never had them break like this before so I never thought to disable them.
Jvk1166z said:
I actually did backup everything in the F8 menu of the MSM tool right before doing the restore, and my fingerprint sensor was working in airplane mode so I'm assuming my persist partition was fine.
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Yes, if FP sensor is working, your persist is fine, but you should still definitely have a backup because just random things can cause it to become corrupted pretty much any time. A bad canary version of Magisk corrupted mine. It's just dumb luck if yours hasn't become corrupted yet.
Also, running the NSG app can cause your param partition to become corrupt and lose the ability to connect to SA 5G amongst other things (such as making HD+ calls).
However, unlike persist which never ever is supposed to be changed, param is occasionally updated by OTA updates. It was updated by the OTA to OOS11. So while you only need to make one backup of persist, you should regularly backup param after each update to be completely safe. Because the MSM tool restore won't help you if param is corrupt.