Dual Sim not enabled in USA? - OnePlus 8 Pro Questions & Answers

Read one review that said you can't use Dual SIM in the USA right now? Anyone know if that's true and an ETA/or if It'll eventually come? Can't use my 7Pro with Dual Sim because my work verizon account won't let me switch to "CDMA Less" so when I saw the 8Pro supports CDMA I was excited.........then I read that.
Anyone have any more info?
Mahalo

I'm wondering the same thing. I want to order the unlocked OP8 pro from OP's website tomorrow but if the dual sim is disabled, there's no way to know when they are going to update it to enable dual sim. I want to dual sim out of the box, otherwise it's useless for me. My OP7 currently has two sims in it.

If you buy the carrier versions of this then no you will not have dual SIM, however if you get the unlocked version from OP themselves then you will be able to use dual SIM. Or at least this is how all previous versions have worked. Only caveat I would think is if you are a Verizon customer as I think they need the specific Verizon version.
Sent from my HD1907 using Tapatalk

bkeaver said:
If you buy the carrier versions of this then no you will not have dual SIM, however if you get the unlocked version from OP themselves then you will be able to use dual SIM. Or at least this is how all previous versions have worked. Only caveat I would think is if you are a Verizon customer as I think they need the specific Verizon version.
Sent from my HD1907 using Tapatalk
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I am on Verizon but if I wanted 5G, then I need to get the 5G VZW UWB version, is that right? But the only caveat is that they don't offer the Pro with VWZ 5G and only the standard OP8?

My understanding, and maybe I am mistaken, that the pro also comes in that version for Verizon.
Sent from my HD1907 using Tapatalk

bkeaver said:
My understanding, and maybe I am mistaken, that the pro also comes in that version for Verizon.
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Unfortunately it appears Verizon will only offer the non-pro model in the 12 GB RAM configuration for $799 but in two colors.
https://www.androidinfotech.com/oneplus-8-5g-uw-verizon-wireless/

Hey guys I just got the OP8 Pro version and dual sim is disabled , and obviously I ordered directly through ONE plus

daillcyruz said:
Hey guys I just got the OP8 Pro version and dual sim is disabled , and obviously I ordered directly through ONE plus
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Straight from OnePlus support today:
"as the device is just out and the first software update/OTA is yet to be released, it is recommended to wait for it rather than doing a reset to the device as the system itself says that it will be fixed on the upcoming update and you can change from single to dual."
Already RMA'ing it up and sending back. When/if it's ever enabled I'll give it another shot.
Borderline deceptive advertising IMHO.

vexille said:
Straight from OnePlus support today:
"as the device is just out and the first software update/OTA is yet to be released, it is recommended to wait for it rather than doing a reset to the device as the system itself says that it will be fixed on the upcoming update and you can change from single to dual."
Already RMA'ing it up and sending back. When/if it's ever enabled I'll give it another shot.
Borderline deceptive advertising IMHO.
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Pretty bummed out. I also ordered directly from OP. My T-Mobile (home) sim is in the first slot, and my work (AT&T) is in the second. I thought it must've been a mistake when I first saw the error, as I've used OnePlus phones ever since the OP5T and haven't seen this *not* work one day 1.

Bummed here too. Got mine today and was looking fwd to popping work and personal SIMs in but SIM2 is a no go. DM'd OP support on Twitter and was told it should work out of the box. I directed them to this thread and screenshots from my device. Crickets.....

julesism said:
Bummed here too. Got mine today and was looking fwd to popping work and personal SIMs in but SIM2 is a no go. DM'd OP support on Twitter and was told it should work out of the box. I directed them to this thread and screenshots from my device. Crickets.....
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I'm seeing in other threads that others seem to have it working (UK users, at least). Have you heard anything back from OP yet? I wonder if removing the second sim and putting it back will trigger something

The response I got was that they, "found that there is an issue with the Dual SIM." and "The team said they will roll out an update which would fix this issue." No ETA given and I didn't respond. I ended up listing and selling my OP8P on Swappa.

ARGH, hope they fix this soon so I can pull the trigger and buy one! Course until then my OP7P will work

Only response I've been able to get from OnePlus is:
This is to inform you that as of now we do not any official information regarding this. We request you to stay tuned to our social media channels for future updates.

Flapjack said:
I'm seeing in other threads that others seem to have it working (UK users, at least). Have you heard anything back from OP yet? I wonder if removing the second sim and putting it back will trigger something
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UK always been dual sim. Same for almost all the world except USA. What is with Yr networks over there being weirdos... Can't fathom why OP would block their usa unlocked variants from dual sim tho...

mikey_sk said:
UK always been dual sim. Same for almost all the world except USA. What is with Yr networks over there being weirdos... Can't fathom why OP would block their usa unlocked variants from dual sim tho...
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I really how no idea what you are talking about. All my OP phones, as far back as the OP3 my son has, has been dual sim. I had zero issue on my last four phones... (five, counting the Axon 7 I had), then this one comes along and it doesn't work. The only thing I can think of is something changed with the switch to 5G.

vexille said:
Straight from OnePlus support today:
"as the device is just out and the first software update/OTA is yet to be released, it is recommended to wait for it rather than doing a reset to the device as the system itself says that it will be fixed on the upcoming update and you can change from single to dual."
Already RMA'ing it up and sending back. When/if it's ever enabled I'll give it another shot.
Borderline deceptive advertising IMHO.
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Click to collapse
Deceptive advertising? More like your inability to read. It says on the website that dual sim will be enabled in a future update.

Can we flash an US version with the UK ROM?

Grrrrrrrr. I was really hoping yesterday's update (10.5.6) would've fixed the dual SIM issue, but no. It hasn't. It'll show VoWifi for a sec, then switch back to VoLTE.
At least MMS seems to be working with wifi on. That was broken until this update.

I'm in Germany and I can use dual SIM, but not with 5G enabled. Oneplus is still working on the software on multiple fronts and the US seems to be behind, see screenshot:

Related

1+5 on sprint?

Is anyone going to try and see how the new phone works on sprint? I'm thinking about it.
I saw it has all the bands compatible. Curious if anyone is going to try this.
i have sprint, and want it... waiting for the 128gb to be available again...
edit: chatted with oneplus about sprint compatibility, got this answer : As for that concern, we still don't have official information though you may just wait for further updates from OnePlus or you can refer to our Official website.
idk about 600 for a phone that might work, stuck with about a year left on a 2 year contract...
still waiting to get the sprint chat to show on the site lol.
k4m4kz1 said:
i have sprint, and want it... waiting for the 128gb to be available again...
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So your going to give it a shot also?
realbananA said:
So your going to give it a shot also?
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see my edit above lol
My concern would be that by all bands, they are talking about GSM. Verizon and Sprint use CDMA. I would hold off if I was on either of those carriers.
Sent from my OnePlus 3T using XDA Labs
mikeprius said:
I saw it has all the bands compatible. Curious if anyone is going to try this.
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This isn't quite correct. Verizon uses primarily Band 0 CDMA which the OnePlus 5 (And 3/3T) have included. They all lack Band 1 CDMA which is what Sprint primarily uses and Verizon uses in some major markets. Sprint also uses Band 10 CDMA. For Verizon, you can simply pop the SIM in and get service, but Sprint activation is always tied to the device and not the SIM. Sprint only allows approved devices on their network which is the biggest obstacle.
So your service would not be optimal for 1X/3G even if it were activated on Sprint. You'd most likely get no signal at all. The device does support all the LTE Bands, but while there's CDMA Support the OP5 doesn't have any of the CDMA Bands that Sprint utilizes. If you were ever able to get the device manually added in the system or Sprint approved the device on the network, then it would be essentially an LTE-Only device. Note that this might be handy or interesting in a Dual SIM set-up but probably not very optimal for an ordinary Sprint user.
MrMeeseeks said:
My concern would be that by all bands, they are talking about GSM. Verizon and Sprint use CDMA. I would hold off if I was on either of those carriers.
Sent from my OnePlus 3T using XDA Labs
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It does work on Verizon as did the 3/3T. Verizon uses Band 0 in most of the country, but they do use Band 1 in some major cities, so it's not optimal. The OP3/3T/5 supports Band 2/4 but not Band 13 which is the primary LTE Band for Verizon. People have gotten 1X/3G/LTE working on Verizon, but it's not optimal due to the band support. There also may have been issues switching between CDMA and LTE but haven't checked recently for updates. If going for Dual SIM then it may work well for some people's needs.
According to this site the phone is fully compatible with Sprint then Verizon, I saw some post where people put Verizon sims and they're not able to get LTE but according to this site it should with Sprint.
Now like the comment above, Sprint will have to approve the phone in their system since they have to activate the phone, yeah it sucks but it's how evil Sprint works, Sometimes they have to add the IMEI number of the phone to put it in their system to activate.
Try and see what they said. When Google released phones that were compatible with Sprint, they did activate the phone you bought through google so this can be the same
gypsy214 said:
According to this site the phone is fully compatible with Sprint then Verizon, I saw some post where people put Verizon sims and they're not able to get LTE but according to this site it should with Sprint.
Now like the comment above, Sprint will have to approve the phone in their system since they have to activate the phone, yeah it sucks but it's how evil Sprint works, Sometimes they have to add the IMEI number of the phone to put it in their system to activate.
Try and see what they said. When Google released phones that were compatible with Sprint, they did activate the phone you bought through google so this can be the same
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It has zero support for CDMA (1X/3G) on Sprint since Sprint uses Band 1 and Band 10 CDMA. It would be unlikely that Sprint would whitelist the OP5 or manually add them to the database, especially considering they never added the ZTE Axon 7 which had full support for Sprint. Would certainly be pretty awesome if they did so and would benefit anyone intending to use the OP5 as an LTE-Only device.
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
gmac24 said:
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
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We're rooting for ya! Get it... ROOTing...
gmac24 said:
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
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Any luck in getting it activated?
realbananA said:
Any luck in getting it activated?
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So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
gmac24 said:
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
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Pls do I need a new phone
gmac24 said:
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
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Any luck with new sprint sim card? I was not able to activate OnePlus 5 on Sprint Service. Here is comments from Sprint customer care:-
Laine P. : I totally understand how much you wanted to activate your phone. However, to activate it here in our network, I would suggest to contact back oneplus company to let the device be activated so that it will be loaded here in our system.
When I contact OnePlus they said "We are not supporting Sprint and Verizon"
I will be watching this very closely.
Harjinder.Sidhu said:
Any luck with new sprint sim card? I was not able to activate OnePlus 5 on Sprint Service. Here is comments from Sprint customer care:-
Laine P. : I totally understand how much you wanted to activate your phone. However, to activate it here in our network, I would suggest to contact back oneplus company to let the device be activated so that it will be loaded here in our system.
When I contact OnePlus they said "We are not supporting Sprint and Verizon"
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Well I will have my final answer today. I go back into the store and get my sim card and pop it in and see what happens if this doesn't work. Bye OP5 :crying:
gmac24 said:
Well I will have my final answer today. I go back into the store and get my sim card and pop it in and see what happens if this doesn't work. Bye OP5 :crying:
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I'm guessing it didn't work?
realbananA said:
I'm guessing it didn't work?
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No it didn't. :crying: I spent several days and driving to different stores and getting different stories from sprint tech support, but I expected that.
gmac24 said:
No it didn't. :crying: I spent several days and driving to different stores and getting different stories from sprint tech support, but I expected that.
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Disappointing to hear. Thanks for giving it a try and letting us know and sharing the info

How I unlocked my TMobile OnePlus 6T

I called Customer service and told them I bought the phone cash from T-Mobile store and it doesn't make sense to put me on a 40 day hold to unlock, I own the phone outright. I asked was there any way to override the 40 day policy because I travel and sure enough she bypassed the policy and told me I will have to do a factory reset. I factory reset and open the unlock app and tap the permanent unlock option and boom it unlocked and the app disappeared.
mackentosh said:
I called Customer service and told them I bought the phone cash from T-Mobile store and it doesn't make sense to put me on a 40 day hold to unlock, I own the phone outright. I asked was there any way to override the 40 day policy because I travel and sure enough she bypassed the policy and told me I will have to do a factory reset. I factory reset and open the unlock app and tap the permanent unlock option and boom it unlocked and the app disappeared.
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Same I just sent a pic of my receipt on Twitter and the guy told me about the 40 day policy but tried anyway and it worked
TechOut said:
Same I just sent a pic of my receipt on Twitter and the guy told me about the 40 day policy but tried anyway and it worked
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Yeah it doesn't even make to put us on a 40 day hold if we own the phone
Now if we can get you guys to unlock bootloader and then try to flash the international stock rom from OnePlus and see if it "unlocks" the second simcard imei
Can't you get the token to unlock bootloader (from oneplus) after the unlock the SIM?
Mine doesn't arrive till Monday..
coolmaster121 said:
Now if we can get you guys to unlock bootloader and then try to flash the international stock rom from OnePlus and see if it "unlocks" the second simcard imei
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You can't "unlock" an IMEI it doesn't have one and the phone can't just create one
TechOut said:
You can't "unlock" an IMEI it doesn't have one and the phone can't just create one
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There ya go,good point. :good: (Admittedly,I didn't consider that either,THX for bringing it up).
If there is no "buried" IMEI (doubtful,at best),even if the hardware is there (less the SIM Card holder for T-Mobile models),it's not just gonna magically generate one.
Before anyone gets the idea of "putting" an existing one on there (if even possible) that discussion is off limits here @ XDA.................
I'm guessing that the special modem for TMobile variants is disabling the second SIM slot or the variant simply is different hardware then.
Sent from my PH-1 using Tapatalk
If u have the right tools u may be able to write an imei to the efs partition however that would be highly illegal..I don't hold out much hope that the tmo variant is dual SIM.. as OnePlus has stated that tmo specifically chose a different variant sadly..I will be happy with unlocked bl and custom roms tho after this first month..when I need dual SIM I'll just use my XS Max.
Sent from my ONEPLUS A6013 using Tapatalk
djkinetic said:
If u have the right tools u may be able to write an imei to the efs partition however that would be highly illegal..I don't hold out much hope that the tmo variant is dual SIM.. as OnePlus has stated that tmo specifically chose a different variant sadly..I will be happy with unlocked bl and custom roms tho after this first month..when I need dual SIM I'll just use my XS Max.
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From what I saw from T-Mobile on Twitter is their backened doesn't support dual SIM phones. Not that you can use an unlocked dual SIM phone on their Network they just can't sell them directly
TechOut said:
From what I saw from T-Mobile on Twitter is their backened doesn't support dual SIM phones. Not that you can use an unlocked dual SIM phone on their Network they just can't sell them directly
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That sounds more like a "won't" than a can't.
TBH,I've heard that term (backend) used a few times recently & have no idea what it really means in this context,other than just what it sounds like,they won't sell it.
I bet it's just a canned response w/no real reason other than T-Mobile & the other carriers would rather sell us two single-SIM phones vs one dual-SIM phone.
I tried and they said I couldn't until the buyer remorse period is over.
Edit -
Contacted Tmo via Twitter and they did it no problems!
Apple is having a hard time getting carriers to support dual SIM capability and this will be more difficult after the merger as control of the wireless market will be further concentrated. They are easily the most influential supporters of dual SIM capabilities in the States, lets hope they maintain that support and are joined by others that could benefit from taking back some control of the wireless market because it helps check abuses by our wireless oligopoly. Folks will do what they want but I'd carefully consider buying the Tmo version if dual SIM was something I wanted. Burned myself thinking something would come that never did more than once. I do think it's a good possibility but I use dual SIM now so wasn't taking a chance.
krabman said:
Apple is having a hard time getting carriers to support dual SIM capability and this will be more difficult after the merger as control of the wireless market will be further concentrated. They are easily the most influential supporters of dual SIM capabilities in the States, lets hope they maintain that support and are joined by others that could benefit from taking back some control of the wireless market because it helps check abuses by our wireless oligopoly. Folks will do what they want but I'd carefully consider buying the Tmo version if dual SIM was something I wanted. Burned myself thinking something would come that never did more than once. I do think it's a good possibility but I use dual SIM now so wasn't taking a chance.
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T-Mobile DIGITS helps, but, it's not exactly the same. (Still only one SIM for data).
Otherwise, I'd stayed away. Been using Dual SIM phones more often than not over the past five years, since I left Sprint for T-Mobile (the sheer variety of BYOD/Dual SIM was the main reason, let alone better service).
Sent from my SM-N960U using XDA Labs
Nice, I just had tmobile support via twitter help get my 6T unlocked in not even 15 minutes, thanks for the tip.
Velrix said:
I tried and they said I couldn't until the buyer remorse period is over.
Edit -
Contacted Tmo via Twitter and they did it no problems!
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Some reps will do with no problem and other Reps make it seem as if the 40 day policy is mandatory. Just gotta keep trying till you get the Rep who doesn't give a **** lol
djkinetic said:
If u have the right tools u may be able to write an imei to the efs partition however that would be highly illegal..I don't hold out much hope that the tmo variant is dual SIM.. as OnePlus has stated that tmo specifically chose a different variant sadly..I will be happy with unlocked bl and custom roms tho after this first month..when I need dual SIM I'll just use my XS Max.
Sent from my ONEPLUS A6013 using Tapatalk
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Illegal, just to unlock it? Then just restore original. NO?
KOLIOSIS said:
That sounds more like a "won't" than a can't.
TBH,I've heard that term (backend) used a few times recently & have no idea what it really means in this context,other than just what it sounds like,they won't sell it.
I bet it's just a canned response w/no real reason other than T-Mobile & the other carriers would rather sell us two single-SIM phones vs one dual-SIM phone.
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Backend is their systems and the network it self
---------- Post added at 09:08 PM ---------- Previous post was at 09:08 PM ----------
crowlaw said:
Nice, I just had tmobile support via twitter help get my 6T unlocked in not even 15 minutes, thanks for the tip.
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I think if you tell them it's for OEM unlock to be enabled most will do it
TechOut said:
Backend is their systems and the network it self
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Still sounds like they're making it out to be more expensive/labor intensive than it actually is.
If BYOD Dual-SIM phones can operate on their networks,it would stand to reason it would take little to no effort for the carriers to sell dual SIM models.
Not being disagreeable,my beef is w/the US carriers,it's nonsense.
KOLIOSIS said:
Still sounds like they're making it out to be more expensive/labor intensive than it actually is.
If BYOD Dual-SIM phones can operate on their networks,it would stand to reason it would take little to no effort for the carriers to sell dual SIM models.
Not being disagreeable,my beef is w/the US carriers,it's nonsense.
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Yes dual SIM devices work because TMobile sees it as 1 IMEI for each line. But if they sell a dual SIM phone then they have two IMEI numbers per phone in thier system. I'm guessing the iPhone works a bit different since one is virtual

oneplus 8 pro in2025 dual sim not working

i just bought another one plus 8 pro, previous one i had in2023 which i can use dual sim no problem but this in2025 i have error saying dual sim doesnt work within this current system the version is 10.5.6.in11aa.
is there a fix to make the dual sim work?
No, 2025 is the US version, and currently the US model has dual-sim disabled. It's BS, I want this phone but have to have dual-sim. The phones are nearly identical so no idea what the hold up is!!! So either send the 2025 back and get another 2023 or wait until OnePlus enables it. They've said they WILL, at a "future date". Whatever that means.
LiquidHonesty said:
No, 2025 is the US version, and currently the US model has dual-sim disabled. It's BS, I want this phone but have to have dual-sim. The phones are nearly identical so no idea what the hold up is!!! So either send the 2025 back and get another 2023 or wait until OnePlus enables it. They've said they WILL, at a "future date". Whatever that means.
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thanks for the input i also learned it only recently its disappointing really only difference is bands between this phone and the other version why the heck they taking too much time just to enable the dual sim, ive seen this request since march 2020 and its already june i guess they will never implement this thing and just advertises it as dual sim as a marketing gimmick
I've been also waiting for dual sim and there's been 3 updates ever since I got the phone. I hope it gets released pretty soon, as my 2nd sim just sits idle while I can't use it.

Did they enable Dual SIM with the new 10.5.11 update?

I got a notification that the new version is available, did anyone already update to the new version? Is the Dual SIM now working?
sydios said:
I got a notification that the new version is available, did anyone already update to the new version? Is the Dual SIM now working?
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What new version - 10.5.11 ? Got a notice on something this morning that's now gone. I had updated to 10.5.11AA on the 8th.
gaww said:
What new version - 10.5.11 ? Got a notice on something this morning that's now gone. I had updated to 10.5.11AA on the 8th.
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I am using 10.5.11AA and dual sim is not enabled in the US
10.5.12AA coming soon - any bets on it ?
gaww said:
10.5.12AA coming soon - any bets on it ?
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999:1 that it's not enabled
LiquidHonesty said:
999:1 that it's not enabled
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Are you still waiting for the dual sim to be turned on? I had a feeling it won't be enabled until the android 11 is available. I
from what I have heard and read from a user in the USA witn the NA version over on oneplus forum with the DP3 firmware, both sim slots are actually working in the DP3, I`m running the DP3 OS and i just tried slot 2 for the sim and it works, data and phone calls work on SIM 2!
n0fx said:
Are you still waiting for the dual sim to be turned on? I had a feeling it won't be enabled until the android 11 is available. I
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Well at release they said "soon", then they said by the end of June, then July, then "first of august". Now not until A11 I guess because it does work in there....but at this point I expect them to disable it on NA version too just because.
No, not waiting anymore.
LiquidHonesty said:
Well at release they said "soon", then they said by the end of June, then July, then "first of august". Now not until A11 I guess because it does work in there....but at this point I expect them to disable it on NA version too just because.
No, not waiting anymore.
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I'm really disappointed with this and I've been waiting. I'm either going to get a different dual sim phone or wait for A11 to come out. Waiting a few weeks after release is fine but not 6 to 8 months, which they already going to come out with a new model.
As far as I know, only DP3 in the US supports Dual SIMs. I'm using a VZW and my work TMO SIMs working fine.
Mike02z said:
As far as I know, only DP3 in the US supports Dual SIMs. I'm using a VZW and my work TMO SIMs working fine.
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How stable is DP3 for you? I might want to switch over soon to get that dual sim enabled.
gaww said:
10.5.12AA coming soon - any bets on it ?
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I have been struggling from the begining of this issue now day 106 -- lol My views is that this is a political issue not a tech one. It is becoming very obvious to me that OP has no intention of correcting this and since every other variant is dual sim it leads me to believe this is because north american carriers do not like or support dual sim phones. OP is trying to break into the partnership game and I'm sure T-Mobile dictated the terms and removing dual sim was likely one of them. The other very disappointing thing is that OP has become strictly regional and will not sell other variants out of your region and going to places like amazon is the only option. Here is the thing if you have repair issues support will not touch your phone and offer a replacement for your sales area only. I had a 2023 and it needed fixing. I sent it to OP and the only solution they would come up with was to replace it with a 2025 so I,m back to square one, no pun intended, I now have 2 2025 and one still in the unopened box and both are for sale with a xperia 1 on it's way from hong kong. I have had 7 OP handsets and was right in there from the startup but I'm gone. The regionalization of OP has taken them into the area where there is no room for the small group who want that raw and pure unbranded phone, easy to root and a good international tool. My advise to anyone considering OP, especially in north america is to go somewhere else if you are looking for a true international phone. Their support will not help you if it needs fixing if you purchased a "world phone" variant. Maybe a class action suit would be in order but this group of disgruntled users is likely too small. Damn !!!!!!!
I have the 11 version and dual sim IS working. U.S. version btw. Crap just realized you were inquiring about the update not DP3.
blkair444 said:
I have been struggling from the begining of this issue now day 106 -- lol My views is that this is a political issue not a tech one. It is becoming very obvious to me that OP has no intention of correcting this and since every other variant is dual sim it leads me to believe this is because north american carriers do not like or support dual sim phones. OP is trying to break into the partnership game and I'm sure T-Mobile dictated the terms and removing dual sim was likely one of them. The other very disappointing thing is that OP has become strictly regional and will not sell other variants out of your region and going to places like amazon is the only option. Here is the thing if you have repair issues support will not touch your phone and offer a replacement for your sales area only. I had a 2023 and it needed fixing. I sent it to OP and the only solution they would come up with was to replace it with a 2025 so I,m back to square one, no pun intended, I now have 2 2025 and one still in the unopened box and both are for sale with a xperia 1 on it's way from hong kong. I have had 7 OP handsets and was right in there from the startup but I'm gone. The regionalization of OP has taken them into the area where there is no room for the small group who want that raw and pure unbranded phone, easy to root and a good international tool. My advise to anyone considering OP, especially in north america is to go somewhere else if you are looking for a true international phone. Their support will not help you if it needs fixing if you purchased a "world phone" variant. Maybe a class action suit would be in order but this group of disgruntled users is likely too small. Damn !!!!!!!
Click to expand...
Click to collapse
Next time - there is something called paragraphs - try them.

Note 20 Ultra eSIM update is here!! (T-mobile USA)

Guys,
FINALLY!!! Woohoo! We have eSIM support on Note 20 Ultra US Snapdragon version for T-mobile. There is an OTA you can download and then convert your physical SIM to eSIM
What update? tell us more.
Compusmurf said:
What update? tell us more.
Click to expand...
Click to collapse
It was just released today along with April 's security patch.
Tutorials | T-Mobile Support
Ok, so DUC8 or later. How does one switch to ESIM?
Compusmurf said:
Ok, so DUC8 or later. How does one switch to ESIM?
Click to expand...
Click to collapse
Just go to your settings>connections>Sim card menu, click and hold it will say convert to eSIM
dj24 said:
It was just released today along with April 's security patch.
Tutorials | T-Mobile Support
Click to expand...
Click to collapse
Security patch is March 1.
VICosPhi said:
Just go to your settings>connections>Sim card menu, click and hold it will say convert to eSIM
Click to expand...
Click to collapse
So if I did that, could I then take my physical sim card and put it in my S21+ and have service to both phones with the same number?
truckerdewd said:
So if I did that, could I then take my physical sim card and put it in my S21+ and have service to both phones with the same number?
Click to expand...
Click to collapse
No, once you convert existing physical SIM into eSIM, your old physical SIM will no longer get service. If you want service on two separate SIMs with same number, Tmobile offers data with paired digit plan for that purpose.
This eSIM conversion allows you to have one empty physical SIM slot in your phone so you can use another carrier's SIM in your phone.
VICosPhi said:
No, once you convert existing physical SIM into eSIM, your old physical SIM will no longer get service. If you want service on two separate SIMs with same number, Tmobile offers data with paired digit plan for that purpose.
This eSIM conversion allows you to have one empty physical SIM slot in your phone so you can use another carrier's SIM in your phone.
Click to expand...
Click to collapse
I have paired digits on my watch. I work for T-Mobile and saw a message about eSIM for the Note20 and Note20 Ultra when I logged in today but didn't have time to read it.
I still wish we would have gotten the April Security Patch like the S21+ did.
truckerdewd said:
I have paired digits on my watch. I work for T-Mobile and saw a message about eSIM for the Note20 and Note20 Ultra when I logged in today but didn't have time to read it.
I still wish we would have gotten the April Security Patch like the S21+ did.
Click to expand...
Click to collapse
Good to have you here
Yes, would have been nice but updates have been coming out regularly of late so hopefully this was just one off.
VICosPhi said:
Good to have you here
Yes, would have been nice but updates have been coming out regularly of late so hopefully this was just one off.
Click to expand...
Click to collapse
Thanks, I've been here since the HTC HD2 days, which was the first first phone I ever did anything with which was to be able to dual boot Windows Phone 7 and Android. Quit rooting stuff a few years ago after my V10 bricked itself while I was watching Netflix and I didn't feel the need to anymore and just don't have the time. The last few years I haven't said much, I've been more of an observer. I still do minor things like use ADB to move or hide the status bar and stuff like that. But pretty much run stock on both my phones.
truckerdewd said:
Thanks, I've been here since the HTC HD2 days, which was the first first phone I ever did anything with which was to be able to dual boot Windows Phone 7 and Android. Quit rooting stuff a few years ago after my V10 bricked itself while I was watching Netflix and I didn't feel the need to anymore and just don't have the time. The last few years I haven't said much, I've been more of an observer. I still do minor things like use ADB to move or hide the status bar and stuff like that. But pretty much run stock on both my phones.
Click to expand...
Click to collapse
Those were the days! HTC with their fastboot bootloaders. I have also stopped rooting, as I like Samsung UI but do miss Viper4android and Nandroid/Titanium backup as Google still hasn't provided a proper backup solution sadly... Now that there is eSIM makes this more complete of a phone.
So is this confirmed to be able to use 2 lines, 1 esim and another T-Mobile sim?
Or is it just converting your sim to esim for no real benefit?
From what we've seen, T-Mobile variants only have 1 imei listed.
I'd the device is locked to t-mobile, how can you use another carrier in the other sim? Would need to get it unlocked.
Will unlocked version of Note 20 Ultra get this update with eSim support on Tmobile?
coilbio said:
So is this confirmed to be able to use 2 lines, 1 esim and another T-Mobile sim?
Or is it just converting your sim to esim for no real benefit?
From what we've seen, T-Mobile variants only have 1 imei listed.
Click to expand...
Click to collapse
2 numbers.
a1atif said:
Will unlocked version of Note 20 Ultra get this update with eSim support on Tmobile?
Click to expand...
Click to collapse
From what I understand, unlocked will not get the update for the eSim option. I could be wrong but that is how I understood it.
So in theory can I swap to an e-sim from Tmobile and then put another sim in from Europe when I travel?
apatcas said:
So in theory can I swap to an e-sim from Tmobile and then put another sim in from Europe when I travel?
Click to expand...
Click to collapse
If you are Sim unlocked (And have a t-mobile device & Service) then Yes .. I am going to explore if i can flash U firmware and get this feature
VICosPhi said:
Guys,
FINALLY!!! Woohoo! We have eSIM support on Note 20 Ultra US Snapdragon version for T-mobile. There is an OTA you can download and then convert your physical SIM to eSIM
Click to expand...
Click to collapse
I suppose if I flash build N986USQU2DUC8 using modded odin, I'd be able to access the
e-sim/dual sim feature by effectively morphing my factory unlocked handset (SM-N986U1) into the carrier-bound equivalent (SM-N986U).
I have to admit, I might give this a shot as I stand to gain something here, not necessarily lose! Sure, I'll pick-up a little carrier bloat, maybe a half-a-dozen apps in the switch, but that's it!?
It's a bold move, but a smart one, for T-mobile! When you pair that one with their recent commitment to Google for integrating the Google Messages app into their (Android-based)) system app line-up for new device offerings. They recognize the value of the upgrade to RCS messaging and what comes with that, for existing and new tmobile customers alike.
Sure, It'd be easier if this e-sim/dual sim feature was included in the SM-N986U1 OTA March Security Patch Update for the unlocked users, but their heart is in the right place and with their core users (SM-N986U) I suppose?
(I'm gonna give it a shot over the weekend...I'll be back!)
VICosPhi said:
FINALLY!!! Woohoo! We have eSIM support on Note 20 Ultra US Snapdragon version for T-mobile. There is an OTA you can download and then convert your physical SIM to eSIM
Click to expand...
Click to collapse
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