Anyone having this issue? It will play around 10-15 secs then it will prompt me this.. Only happening on 4K contents. The problem is I cannot uninstall Netflix as it was embedded on the shield. I already signout, restart the machine but still getting this.
Is the shield TV connected to a HDCP 2.2 compliant HDMI input on your TV?
Also, try another account. I used to have this problem a lot on the built-in Netflix app on my samsung TV, and for some reason changing from my kid's profile to mine playing the exact same thing would work.
I have never seen this on my Shield TV, unless my internet connection drops...
do you think hdmi rated 10.6gb is not enough?
ad78 said:
do you think hdmi rated 10.6gb is not enough?
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I am not sure...
But 10.2Gb/s is hdmi 1.4 / HDCP 1.4...while HDMI 2.0 / HDCP 2.2 is 18Gbps.
Did you try the HDMI cable provided with the Shield? This is the one I use and have no problem.
And again, the input used on the TV has to be HDCP 2.2 compliant. On my Samsung TV (2014) for example, only HDMI 3 can do HDMI2.0+HDCP 2.2 (only 30hz), all other inputs are HDMI 2.0 (at 60hz) but non HDCP 2.2 compliant.
What TV brand / model do you have?
MrBungle67 said:
I am not sure...
But 10.2Gb/s is hdmi 1.4 / HDCP 1.4...while HDMI 2.0 / HDCP 2.2 is 18Gbps.
Did you try the HDMI cable provided with the Shield? This is the one I use and have no problem.
And again, the input used on the TV has to be HDCP 2.2 compliant. On my Samsung TV (2014) for example, only HDMI 3 can do HDMI2.0+HDCP 2.2 (only 30hz), all other inputs are HDMI 2.0 (at 60hz) but non HDCP 2.2 compliant.
What TV brand / model do you have?
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I'm sorry it's 10.2gb
Here's my dilemma.. YouTube on shield was set to 2160p played without any issue.. Not a single buffer. Very smooth
I checked the settings on shield it was set to 4K 30hz. Yes I'm using the provided hdmi from shield going to my 4K Sony receiver.
My tv is Vizio 4K 2015 model. At the back of the TV I have 4 HDMI. It was set to hdmi 1 which is 30hz. I tried swapping to HDMI 2 60hz but I'm getting the same problem.
Ill try uninstall updates on Netflix as soon as I get home and keep you posted. Or probably try rooting the hell out of the shield and sideload netflix from play store
ad78 said:
I'm sorry it's 10.2gb
Here's my dilemma.. YouTube on shield was set to 2160p played without any issue.. Not a single buffer. Very smooth
I checked the settings on shield it was set to 4K 30hz. Yes I'm using the provided hdmi from shield going to my 4K Sony receiver.
My tv is Vizio 4K 2015 model. At the back of the TV I have 4 HDMI. It was set to hdmi 1 which is 30hz. I tried swapping to HDMI 2 60hz but I'm getting the same problem.
Ill try uninstall updates on Netflix as soon as I get home and keep you posted. Or probably try rooting the hell out of the shield and sideload netflix from play store
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Here's the deal...youtube doesn't care about content protection, so anyone with a 4k tv can stream 4k content from youtube. HDMI 1.4 will support 4k resolution at 30hz no problem, so no problem with youtube. Netflix however, cares. So streaming Netflix in 4k requires all your involved components (shield TV, receiver, TV) to be HDCP 2.2 compliant (HDCP = High-Bandwidth Digital Content Protection) + HDMI cables supporting the necessary bandwidth for 4k+HDCP2.2 (18Gbps).
4k receivers might have all HDMI inputs HDCP2.2 compliant, some have 1 only, some have none, all depending of how old and how much you paid for it.
If I were you, before uninstalling netflix updates and stuff, I would connect the shield TV directly to the TV (no receiver), and see if the problem persists. From what I read online, if you have a 2015 Vizio M series, only input 5 will do 4k+HDCP 2.2
"Only one HDMI input, Input 5, is compatible with both newfangled HDMI connection protocols, namely HDMI 2.0 and HDCP 2.2 copy protection. The former allows 4K frame rates up to 60Hz, the fastest currently available. The latter allows the TV to accept copy-protected 4K content over HDMI, from devices like the Sony FMP-X10 media player, the Nvidia Shield playing back certain copy-protected content such as Netflix 4K, and forthcoming 4K Blu-Ray content. 2015 4K TVs from Samsung, Sony and LG offer multiple so-equipped inputs.
The other four are version 1.4, meaning they can handle 1080p sources up to 60Hz and 4K sources up to 30Hz. Of those four, only two support HDCP 2.2."
http://www.cnet.com/products/vizio-m-series-2015/2/
I spent hours and hours reading about all that stuff...and this is a huge headache for consumers!!!! To get my system where I want it to be, I'd have to spend $400 on a "Samsung evolution kit" + another $500 on a receiver!! Just because of all that HDCP BS...
Thanks man.. What a good read. I'll try your recommendation for sure.
so i directly inserted the HDMI cable from TV to shield showed all "ultra HD" menu.. i just realized that my 4K sony receiver is not HDCP 2.2 supported. Damn!
definitely, my 4K vizio TV is HDCP 2.2 capable since i can play netflix ultra HD on it.
thanks..
ad78 said:
so i directly inserted the HDMI cable from TV to shield showed all "ultra HD" menu.. i just realized that my 4K sony receiver is not HDCP 2.2 supported. Damn!
definitely, my 4K vizio TV is HDCP 2.2 capable since i can play netflix ultra HD on it.
thanks..
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Yep...As I said 4K is going to be a massive headache for consumers...Netflix, Amazon, 4k bluray players, STBs etc will all require HDCP2.2... Many people are going to buy those new 4k TVs, to soon realize that their receivers, soundbars and other peripherals won't be able to work anymore. It's really a pain considering how much a good receiver costs...
What makes it even more of a BS is that this whole thing is only about content protection and encryption of the video signal to avoid piracy...guess what, it's already been cracked. All the 4k content from Netflix is already available on torrents. Yet we have to spend extra $$$ on hardware for legitimate content we are already paying for. Anyways...
Glad I could help!
good thing i bought the receiver after Nov 1. which is qualified for holiday returns until Jan 15.
thanks again
4k on Shield Tv
Yes having the same problem, Netflix is saying it's the bitrate from the ISP, but have a Roku4 that streaming fine on the same network. Netflix is saying the ISP is singling out the Shield and capping it. Hmm
I need to buy a new TV so if I want to use it with Nvidia Shield is there any important parameters of it like input lag or other?
I saw on the forum that it doesn't worth to buy Shield if you don't have 4K TV. Really is it true?
I don't think that I can afford 4K TV
I wouldn't agree that it's not worth buying without 4K, we've only got a 32 inch 720p samsung tv and I'm very happy with the shield.
if you have any issues with audio sync, there's an option to adjust it in the shield's settings.
There's more to TVs and streaming boxes than the amount of pixels they can display. You absolutely don't need a 4k TV to enjoy Shield's other features.
Do I need to find TV with low input lag like for ps console?
Hi,
Just got a new Nvidia Shield Pro Tv and after installing it does not show up the 4k resoloution on the screen. For some reason it shows 1080p default. No other options are even available. All my cables are 4k UHD complaint and also the receivier and the projector all 4k. My ampifier is Pioneer VSX-LX304 and projector is BENQW2700. Is there any one who is able to recommend me a soloution as to how to fix this issue please. Desperate to get it done. Am a bit disappointed with this devise as i have heard a lot of good reviews about it. Thanks guys Ed
I would suggest you connect the TV and reset the Shield to factory settings and let it boot up with the TV attached.
If no joy then I suggest your HDMI cables aren't HDMI certified, buy Monoprice certified premium HDMI cables, they are very cheap and completely reliable.
I buy 4k + 1080p + digital movies, rip the 1080p and 4k hdr content at its highest quality sometimets upto 70GB size for 4k hdr pure mkv files, disc on my hdd and stream through plex on shield tv pro 2019.
is ai scaling pointless if the files are pure mkv 4k and 1080p and direct play from pc to shield?
whats there to upscale?
1080p to 4k scaling?
I did demo test on avatar 1080p, it upscales it most definitely, wow.
4k hdr doesn't get upscaled says nothing to upscale. ofc. unless 8k streaming device.
makes me wonder if nvidia has more in the works since 2019 for a new device even better n more powerful.
Does AI upscaling works for videos played in KODI app?
What are the apps in nvidia shield tv pro which support AI upscaling?
nitinsawant said:
What are the apps in nvidia shield tv pro which support AI upscaling?
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Not 100% sure but I'd guess probably any app that outputs 720p 30fps or 1080p 30fps while connected to a higher resolution screen.
Plex works, and i also assume kodi does too