Stuck on bootloop,unable to recover my media(photos and videos). Any help appreciated - Zuk Z1 Q&A, Help & Troubleshooting

The phone went into bootloop randomly, it loops at the cyanogen intro and sometimes after the android is optimizing message. I can go into recovery(cyanogen), it has no option to connect to a pc or anything similar. It shows option to enter bootloader, install update from storage etc. I want to recover the images, videos from the device and don't care if i'm unable to use the device after recovering it. Couldn't install twrp as the device doesn't show up in fastboot devices, i'm guessing this is due to usb debugging and such other options not turned on. But i can't do these now as the device is stuck in a bootloop. Is it possible to recover the data or all i can do is flash rom using qfil and lose my data??

kakarotsaiyan said:
The phone went into bootloop randomly, it loops at the cyanogen intro and sometimes after the android is optimizing message. I can go into recovery(cyanogen), it has no option to connect to a pc or anything similar. It shows option to enter bootloader, install update from storage etc. I want to recover the images, videos from the device and don't care if i'm unable to use the device after recovering it. Couldn't install twrp as the device doesn't show up in fastboot devices, i'm guessing this is due to usb debugging and such other options not turned on. But i can't do these now as the device is stuck in a bootloop. Is it possible to recover the data or all i can do is flash rom using qfil and lose my data??
Click to expand...
Click to collapse
Hello, seems your bootloader isn't unlocked and you have the stock recovery, no custom recovery like twrp. So your device cannot be recognized by adb when you have it not enabled.
Try to shut it off by pressing the power button for some time and try to charge it full, then switch on. Also clearing cache in stock recovery can help.

Related

LG G2 is EXTREMELY Broken. I Need IMMEDIATE HELP.

I recently bought a LG G2 for a great price, when I got it back to my home and turned it on, I discovered something. I found that it wouldn't boot and Download Mode is REALLY BROKEN. I can still get into TWRP, but the UI is in ruins and I can't navigate. When I try to enter Download mode, I get used to get an error code. Something like: error: cannot verify download mode, or something like that and when I try for a normal boot, I just get stuck at pixelated display. Really what to get this phone working, I can't disassemble the phone and I don't have the tools nor money to get said tools. When I power it on, I get an extremely pixelated display and I don't see the LG logo anywhere when I boot it up. I have been able to get the logo to appear once or twice. There is no warranty on this phone, can't afford to send it back to LG. I am getting very stress out over this device.
Things/Methods I have tried:
1) I tried to enter Download Mode, but it 'crashed' per se, and it then proceeds to wreck my PC, by flooding my display with Windows Explorer pop-ups.
2) Tried a normal boot after I restored my previous ROM before this stuff began, and it did no good.
3) Tried to get into fastboot, but apparently, it doesn't seem to exist on it, so I can't use other methods.
4) I downloaded the appropriate KDZ file for my phone to try and flash it back to stock, but the LG Flash Tool didn't recognize my device. I attempted to try and use the Minimal ADB and Fastboot tool, but it didn't to anything for my phone. Everytime I entered a command, it's say "<Waiting for Device>" and then it'd proceed to freeze there not do ANYTHING.
5) Tried a normal boot and that did nothing.
6)Tried using the ADB Sideload feature in TWRP, but that proceeded to crash the UI even more and then the device would freeze.
7) Wiped the Dalvik, System, Data, and Cache and then attempted to restore the OS, but then when I tried to get it into the the OS, it'd just boot loop at the pixelated 'boot screen', if that's what you'd call it.
8) Tried to get into fastboot, through Minimal ADB and Fastboot, but nothing happened.
9) Tired to fix Download Mode, but then the error arrives and then the device proceeds to a completely black screen.
10) Contemplated on physically removing the G2 from this plane of terrestrial existence.
I would appreciate the help. I want to get this phone back to Stock Firmware and then use it as my primary device and sell my Moto G.
KaoGao18 said:
I recently bought a LG G2 for a great price, when I got it back to my home and turned it on, I discovered something. I found that it wouldn't boot and Download Mode is REALLY BROKEN. I can still get into TWRP, but the UI is in ruins and I can't navigate. When I try to enter Download mode, I get used to get an error code. Something like: error: cannot verify download mode, or something like that and when I try for a normal boot, I just get stuck at pixelated display. Really what to get this phone working, I can't disassemble the phone and I don't have the tools nor money to get said tools. When I power it on, I get an extremely pixelated display and I don't see the LG logo anywhere when I boot it up. I have been able to get the logo to appear once or twice. There is no warranty on this phone, can't afford to send it back to LG. I am getting very stress out over this device.
Things/Methods I have tried:
1) I tried to enter Download Mode, but it 'crashed' per se, and it then proceeds to wreck my PC, by flooding my display with Windows Explorer pop-ups.
2) Tried a normal boot after I restored my previous ROM before this stuff began, and it did no good.
3) Tried to get into fastboot, but apparently, it doesn't seem to exist on it, so I can't use other methods.
4) I downloaded the appropriate KDZ file for my phone to try and flash it back to stock, but the LG Flash Tool didn't recognize my device. I attempted to try and use the Minimal ADB and Fastboot tool, but it didn't to anything for my phone. Everytime I entered a command, it's say "<Waiting for Device>" and then it'd proceed to freeze there not do ANYTHING.
5) Tried a normal boot and that did nothing.
6)Tried using the ADB Sideload feature in TWRP, but that proceeded to crash the UI even more and then the device would freeze.
7) Wiped the Dalvik, System, Data, and Cache and then attempted to restore the OS, but then when I tried to get it into the the OS, it'd just boot loop at the pixelated 'boot screen', if that's what you'd call it.
8) Tried to get into fastboot, through Minimal ADB and Fastboot, but nothing happened.
9) Tired to fix Download Mode, but then the error arrives and then the device proceeds to a completely black screen.
10) Contemplated on physically removing the G2 from this plane of terrestrial existence.
I would appreciate the help. I want to get this phone back to Stock Firmware and then use it as my primary device and sell my Moto G.
Click to expand...
Click to collapse
First verify model number of the phone viz D802/ D803/ 802T. Download original firmware file and Flash appropriate bootstack, download bootstack from https://github.com/lg-devs/bootstacks here.
After flashing boot stack, connect phone with cable to PC.
Use key combination (depending upot the bootstack you choose) to boot into download mode.
Use LG Flash tool to flash original firmware file.
You are good to go!
KaoGao18 said:
I recently bought a LG G2 for a great price, when I got it back to my home and turned it on, I discovered something. I found that it wouldn't boot and Download Mode is REALLY BROKEN. I can still get into TWRP, but the UI is in ruins and I can't navigate. When I try to enter Download mode, I get used to get an error code. Something like: error: cannot verify download mode, or something like that and when I try for a normal boot, I just get stuck at pixelated display. Really what to get this phone working, I can't disassemble the phone and I don't have the tools nor money to get said tools. When I power it on, I get an extremely pixelated display and I don't see the LG logo anywhere when I boot it up. I have been able to get the logo to appear once or twice. There is no warranty on this phone, can't afford to send it back to LG. I am getting very stress out over this device.
Things/Methods I have tried:
1) I tried to enter Download Mode, but it 'crashed' per se, and it then proceeds to wreck my PC, by flooding my display with Windows Explorer pop-ups.
2) Tried a normal boot after I restored my previous ROM before this stuff began, and it did no good.
3) Tried to get into fastboot, but apparently, it doesn't seem to exist on it, so I can't use other methods.
4) I downloaded the appropriate KDZ file for my phone to try and flash it back to stock, but the LG Flash Tool didn't recognize my device. I attempted to try and use the Minimal ADB and Fastboot tool, but it didn't to anything for my phone. Everytime I entered a command, it's say "<Waiting for Device>" and then it'd proceed to freeze there not do ANYTHING.
5) Tried a normal boot and that did nothing.
6)Tried using the ADB Sideload feature in TWRP, but that proceeded to crash the UI even more and then the device would freeze.
7) Wiped the Dalvik, System, Data, and Cache and then attempted to restore the OS, but then when I tried to get it into the the OS, it'd just boot loop at the pixelated 'boot screen', if that's what you'd call it.
8) Tried to get into fastboot, through Minimal ADB and Fastboot, but nothing happened.
9) Tired to fix Download Mode, but then the error arrives and then the device proceeds to a completely black screen.
10) Contemplated on physically removing the G2 from this plane of terrestrial existence.
I would appreciate the help. I want to get this phone back to Stock Firmware and then use it as my primary device and sell my Moto G.
Click to expand...
Click to collapse
Download your recovery for your model, try flashing in TWRP if you can, then flash correct ROM for your device *Link*http://www.gregtwallace.com/lgg2-projects/twrp/?version=2.8.7.3
first thing you should do is to know if phone was refurbished, some phone claim to be d802 and they are not..
you do this by opening phone and checking MOTHERBOARD model or variant.
raptorddd said:
first thing you should do is to know if phone was refurbished, some phone claim to be d802 and they are not..
you do this by opening phone and checking MOTHERBOARD model or variant.
Click to expand...
Click to collapse
I opened up the phone, to an extent, and it is in fact the model I thought it was. D801
xosinchan said:
First verify model number of the phone viz D802/ D803/ 802T. Download original firmware file and Flash appropriate bootstack, download bootstack from *link* here.
After flashing boot stack, connect phone with cable to PC.
Use key combination (depending upot the bootstack you choose) to boot into download mode.
Use LG Flash tool to flash original firmware file.
You are good to go!
Click to expand...
Click to collapse
I don't understand how I can flash the boot stack when I cannot connect my G2 to my PC and it work. When I put it into 'Download Mode' I get an error and it crashes, then a bunch of unformatted drives appear and I can't use a flash tool, because my PC doesn't detect that it is connected to the computer.
ryanraven said:
Download your recovery for your model, try flashing in TWRP if you can, then flash correct ROM for your device *Link*
Click to expand...
Click to collapse
I can't get anything into the TWRP recovery, I am able to get into TWRP. Outside of that, I can't do much. I can restore my back up, but both of them were post-crash and I can't do anything. I tried the ADB sideload, but it wouldn't launch the file. I enabled MTP (Media Transfer Protocol?) but I didn't see my device.
KaoGao18 said:
I can't get anything into the TWRP recovery, I am able to get into TWRP. Outside of that, I can't do much. I can restore my back up, but both of them were post-crash and I can't do anything. I tried the ADB sideload, but it wouldn't launch the file. I enabled MTP (Media Transfer Protocol?) but I didn't see my device.
Click to expand...
Click to collapse
Update: My sibling, when they came over, smashed the screen out of it, so I can't do anything with it until I get the screen replaced.

Device not recognized/malfunctioned

Hello Guys! . I've got an issue on my hands, and I'm not really sure how can I solve it. I installed a new ROM, through TWRP recovery. After flashing, I tried to access the recovery, but the the phone started to bootloop, and sometimes it showed a greenish welcome screen. After a few bootloops, the phone started normally, entering the system. So, no recovery on it. Right now, after I tried to access the recovery a few times, the phone is blocked on bootloop . No access to files, no access to system, and no access to recovery also. Can you please advise what can I do furthermore?
Also, very important to mention is that the computer doesn;t seem to see the phone, I tried to another PC, the same thing. It says (in both computer cases) " USB device not recognised".
Is there any way to force somehow fastboot mode on the phone? ...
I really need some helping ideas, since I'm out....
Thank you!

Trying to recover photos on soft-bricked phone

Hi all,
This is my first post here, I'll try to include everything but please let me know if I am missing any info. I'm using Windows 10, my phone is using Stock ROM 6.0.1, carrier unlocked from Telus to Rogers but bootloader shows device is Locked.
TLDR: I'm trying to recover the photos from my soft-bricked phone before doing a factory reset. I've tried to manually flash the firmware with fastboot by following the steps in service.xml, but the commands all appear to return OKAY without errors but there's no change in the phone's behaviour.
More Info: I've spent the last 2 days reading up on here and elsewhere online to learn as much as I can. I am honestly not sure what caused it the soft-brick. I was using my phone normally yesterday morning when it froze while browsing Facebook, so I tried to power it down, but I got caught in a bootloop and it wouldn't go past the logo screen. It's part of my morning routine to run updates, and I often (though not yesterday) transfer files to/from the phone through a USB cable, so could it be an internal memory problem? Other possibilities, while I was careful ultimately I did download an apk for Pokemon Go before it was released in my country, and I did also download a battery saving app, so there's risks from both of those but the timing seems wrong...
I can get into bootloader and recovery mode, but not factory mode. Wiping the cache partition did not help. The only way to power the phone down is from bootloader, otherwise the phone goes straight to the logo screen.
I've installed ADB/Fastboot using the 15 Second ADB Installer here, and believe I have all of the correct drivers from the WinDroid install. However I did not enable USB Debugging before this happened, so the only way I can get ADB to see the devices is to go to "Apply update from ADB" in recovery mode, but running "adb devices" brings the phone up as sideload. If I'm in bootloader, "fastboot devices" sees it, "adb devices" comes back empty.
I used the file XT1563_LUX_RETCA-ROGERS_6.0.1_MPD24.107-52_cid14_subsidy-RGRCA_CFC.xml.zip from the File Factory folder, and it looks right according to the software version in the .xml files, but I'm still new to this and I'm not sure if my best guess is educated enough.
In general I'm not too squeamish about voiding the warranty and don't care about losing my apps, it's the photos that I really do not want to lose (shame on me for not backing those up!). I'm wondering if there's a way to get my photos back before unlocking or doing a factory reset, but if there's a reliable recovery software I can use after the fact I may have to bite the bullet.
TIA for any help.
An update. I chose to wipe user data (NOT including personalized content), the phone rebooted but is looking different from before. Which in and of itself is alright, but makes me wonder if I flashed the correct firmware...?
During the setup process, I was given the option to restore data from 3 days ago, which was when the soft-brick occurred. I chose to recover most of my apps, however I can't see any photos. I tried Recuva but it could not see anything, I'll be trying trying the Wondershare Dr. Fone Android Recovery program and hope it finds the photos.

[help request] unable to access UI / recovery, no USB debugging, only fastboot

I have an issue I'm hoping someone can help me with. I'll try to keep it brief.
I rooted my phone, successfully, but in the process the phone app mysteriously disappeared, not sure why. I download the stock apk's from 'theandroidsoul.com/download-lg-v20-stock-apps/, and dropped the phone app into the system app directory, set the permissions, and rebooted. Yes, I know that was probably pretty stupid to try.
Anyway, I can't access the UI as the constant, endless crash caused by com.android.phone. Phone OS is done, so I attempted to get into recovery, re-flash, no big deal.
In previous LG phones, to access recovery via the hardware buttons, you had to go through a menu that made it appear your phone would be factory reset, but wouldn't, and bring you to TWRP after selecting 'yes'. Except with the V20, it actually does reset your phone. USB debugging, disabled now!!
So I can't find out how the hell to access recovery from the hardware, USB debugging is disabled so I can't adb push recovery files, can't access UI, and every fastboot command I run returns 'remote:unknown command', probably due to the USB debugging authorization being revoked.
I know I got myself into this mess, I tinkered too much, and I realize it was an amateur move.
My question is, how can I get out of this? Can't use LG flashtool as I don't have relevant .dll. Can't access recovery (so far; I've tried 50x). Can anyone help? Do I just need to wait for LG to release TOT / KDZ files?
One clarification - when I select the option to factory reset via the hardware button menu - TWRP actually performs the wipe. So its on there. It just resets it and reboots. I can't get into TWRP!
Im having the same problem. "encryption unsuccessful" on white screen. dont know what to do or where to go from here.
All we need is the .dll file for the V20 so we can flash the TOT with the LGUP tool. Until then I think we're out of luck.
Bricked stuck on white encryption error corruption
Messed up. Bricked lg v20 h18. Hopefully someone can help us.

Stuck in rescue mode after tried flashing stock firmware

Good evening! I hope you can help me.
I flashed LineageOS 14.1, but I wanted to go back to EMUI. I made all the wipes and tried to flash different stock firmwares through a forced update (volume buttons + power button), but it never worked. At that point, I read about a guy in this forum who suggested to create a flashable zip with Huawei Update Extractor: I followed the suggestion and tried to flash it with TWRP. No error was given, but when I tried to restart, TWRP told me I had no OS installed. I thought it was strange, so I tried to restart anyway. That's when I got in rescue mode. I can't get into the recovery and I can't use fastboot. What rescue mode shows me is:
RESCUE MODE
Attention!
Please update system again
Update User Guide:
*link*
*android avatar*
Error!
Func NO: 10 (boot image)
Error NO: 2 (load failed!)
Pressing the three buttons, I'm able to force an update. The problem is I can't find a firmware that doesn't get rejected. With Lollipop firmwares, it starts to install, but it fails at 12%. With Marshmallow ones, the installation process doesn't even start.
What can I do to make it work again? I'm very sad because this phone was gifted to me a couple of days ago and I already messed it up. I don't even know how to turn it off.
What can I do to get in fastboot mode? At that point, what should I do to flash the stock firmware? Or maybe do I need to find the first stock firmware ever installed into this phone to make the forced update work?
Please, I need help. Thank you in advance!
P.S. The phone's model is ALE-L21. I live in Italy, so I assume it's a European version.
Did you managed to fix this?
Jhon_Locke said:
Did you managed to fix this?
Click to expand...
Click to collapse
Not yet, but I'm working on it. I found out that the device is recognized by my PC if I follow these steps:
1. Connect the phone to the PC and wait for it to go in rescue mode;
2. Wait until the notification LED stops to blink;
3. Disconnect the USB cable;
4. Press volume - and power button;
5. Reconnect the cable.
At that point, the screen turns black and the phone is recognized as "㄰㌲㔴㜶㤸". I installed the drivers and now it's recognized as "HUAWEI USB COM 1.0". I should be able to reflash the partitions and make my phone work again, but I'm still trying to understand how to do it correctly.
Any help is appreciated!
ErikChimello said:
Not yet, but I'm working on it. I found out that the device is recognized by my PC if I follow these steps:
1. Connect the phone to the PC and wait for it to go in rescue mode;
2. Wait until the notification LED stops to blink;
3. Disconnect the USB cable;
4. Press volume - and power button;
5. Reconnect the cable.
At that point, the screen turns black and the phone is recognized as "㄰㌲㔴㜶㤸". I installed the drivers and now it's recognized as "HUAWEI USB COM 1.0". I should be able to reflash the partitions and make my phone work again, but I'm still trying to understand how to do it correctly.
Any help is appreciated!
Click to expand...
Click to collapse
fastboot detects your device when you plug it into your computer?
I mean, if you run "fastboot devices" it shows your phone?
I've had this same problem but with an P8 Lite 2017, after flashing some ROM that supposedly was the stock one and trying to flash recovery I ended up with my phone bootlooping into rescue mode, I was able to "bypass" this thing rebooting my phone like crazy, seriously like after 20 reboot it finally booted into the damn ROM and I never touched the phone again. Sometimes when the phone ran out of battery and tried to power it on the phone booted into rescue mode and again after some reboots it booted to Android but now I want to install a custom ROM or at the very least root this damn phone so that's why I'm asking you if you have solved this, if you do then probably if I follow the same steps I would be able to fix that screen, hopefully.
If you are able to flash something start with flashing all recoveries your update.app has, maybe that's the problem (at least in my phone it is).
Jhon_Locke said:
fastboot detects your device when you plug it into your computer?
I mean, if you run "fastboot devices" it shows your phone?
I've had this same problem but with an P8 Lite 2017, after flashing some ROM that supposedly was the stock one and trying to flash recovery I ended up with my phone bootlooping into rescue mode, I was able to "bypass" this thing rebooting my phone like crazy, seriously like after 20 reboot it finally booted into the damn ROM and I never touched the phone again. Sometimes when the phone ran out of battery and tried to power it on the phone booted into rescue mode and again after some reboots it booted to Android but now I want to install a custom ROM or at the very least root this damn phone so that's why I'm asking you if you have solved this, if you do then probably if I follow the same steps I would be able to fix that screen, hopefully.
If you are able to flash something start with flashing all recoveries your update.app has, maybe that's the problem (at least in my phone it is).
Click to expand...
Click to collapse
No, it doesn't show anything if I write that command...
I guess mine won't ever boot into the rom because it seems like there's no system installed. I made some researches and found out there are some softwares that let you reflash the partitions IF the phone is recognized as "HUAWEI USB COM 1.0". I'm still trying to figure out how to do it correctly though. I feel like if I do something wrong, then my phone won't probably turn on again.
In your case, you should be able to flash a custom rom without any issue. You just have to be very careful and inform you as much as you can: I don't want your phone to end up like mine?. Anyway, it seems pretty hard to go back to the stock rom, so think about it before you flash a custom rom. Also, make a Nandroid Backup is very important.

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